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Genpact Complaints & Reviews

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Updated: Feb 11, 2025
Complaints 243
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Genpact reviews & complaints page 6

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1
19840241
from Chennai, Tamil Nadu
Feb 5, 2022
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Genpact Trust PF WITHDRAWAL ISSUE

Hi,
I am ex employee of Genpact OHR:[protected], I have been trying to withdraw my PF since 2020. I have enrolled in PF program and submitted all the documents. When I followed up they said that it is sent for approval. Till date I have not received my PF amount. My contact number is [protected]/[protected]. I request you to look into this issue and provide a resolution. I would like to receive my PF amount at the earliest to avoid further...
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Vinay11285
Feb 2, 2022
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I joined Genpact in Dec 2007 and left in March 2013. At that time this UAN thing was not there... I again joined Genpact in July 2018 and now I have UAN, I raised query to transfer of my old pf to UAN linked new Pf account but Pf team is asking to apply for new UAN. Having two UAN is illegal. And I don't understand the logic of applying for UAN when I already have UAN
Genpact customer support has been notified about the posted complaint.
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    Satyam364
    Jan 31, 2022
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    Just wasting the time of Candidates by taking interview from 11 am to 8 pm and then no reply no revert from them.. Although they always waste the time.
    I was waited Since 11 am to night 9 pm 3 times then also no reply from them.. I dont know who makes them as a recruiter they even not eligible for 1 class teacher also They dont have manner how to behave . i am now doing case against this Genpact company Its a fraud company
    Genpact customer support has been notified about the posted complaint.
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      Shyam Sundar Pandey
      Jan 20, 2022
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      PF amount not settled after multiple reminder and mails

      Dear Team,

      I have worked in Genpact during 2014 to 2017. My OHR I'd was[protected]
      I have requested for of withdrawal, all the needful has been done from my side in December 21 but I have not received any clarification regarding my of status or claim.

      Have raised multiple mails but have not received any revert from your pf desk.

      Regards
      shyam Sundar Pandey
      OHR[protected]br...
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      Tusar Sharma
      Jan 20, 2022
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      Address: DLF, Hyderabad

      I used to work in Genpact DLF Hyderabad office in the Thomson Reuters process. I had left the organisation in jan 2016 and I am yet received my PF amount from Genpact.
      Genpact customer support has been notified about the posted complaint.
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        M
        Montu1980
        from New Delhi, Delhi
        Jan 19, 2022
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        Address: Greater Noida sec 135

        I have not received my 15 years genpact experience letter yet. I left genpact on 26 Nov., 2021. My last process was Carlsberg, Noida, UP, India. My manager name is Saroj Das, Senior Manager is Manoj Kharkwal, HR is Shikhee Rawal

        HR Shared Services

        DLF Phase V, Sector 53

        Gurgaon Phase V IN – Office, Haryana, 122002

        Without my Genpact experience letter. I am missing out so many openings in other BPOs.
        Genpact customer support has been notified about the posted complaint.
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          thota amarnath
          Jan 17, 2022
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          Address: Hyderabad

          Hi Team,

          This is Thota.Amarnath my employee id is[protected] i have resigned the organization on 24/11/2021 till date i did not receive any fandf status and experience letter.
          Genpact customer support has been notified about the posted complaint.
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            Montu1980
            from New Delhi, Delhi
            Jan 12, 2022
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            Need experience letter

            Address: Genpact, Noida, UP, India

            I have left genpact on 26th november, 2021. I have worked in genpact for 15 years from April, 2006 till Nov., 2021. I have not received experience relieving letter from Genpact. I was from the Carlsberg process in Noida. Sub process is Accounts Payable- Duplicate Audit Team. Manager name is Saroj Das, Senior Manager: Manoj Kharkwal. MD is Mr. Manish Dagga. I have written so many emails to the genpact exit team and to my senior manager. I...
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            Haseem7
            from Hyderabad, Telangana
            Jan 12, 2022
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            Address: IDA Uppal, Opp Ngri, Plot No 14/45, Habsiguda, Uppal, Hyderabad, Telangana 500039

            Hi my name is Mohd Haseem Uddin OHR[protected]. I have submitted my pf withdrawal back in May 2021 and till date I dint get any resolution. I am being asked to go through several procedure which is actually not my fault. Because during my tenure in Genpact there was some internally movement issues. I had it was for Trust and charity it was going.
            So, now its been so many and moreover its my money why I am suffering and why should I suffer for some else blunder. In fact I am doing what ever the guy from PF department of Genpact asking me to do. They are based in Delhi and I am from Hyderabad.
            Its really really painful for me, being such big organization Genpact.
            Please requesting to resolve my issues at the earliest. I am going through some financial difficulties and some family medical issues. my contact number [protected]
            Genpact customer support has been notified about the posted complaint.
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              SukamalDutta86
              Jan 6, 2022
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              I was an ex employee of the above mentioned company and for which i raised a request 2months ago for the transfer of my PF account amount to my current and one EPFO account which us currently active. This request was raised via EPFO website portal in the form of Form 13 claim request. It has been pending ftom my previous employer i.e. Genpact India Pvt Limited since Nov 2021 the request raised month. I Have done a several follow ups via emails tried reaching out through phone calls but as usual no response ftom thrm in any form of communication. Hence need a quick action to be taken yo resolve this issue and get my PF transfer request apptoved asap
              Genpact customer support has been notified about the posted complaint.
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                Souban Soubu
                Dec 27, 2021
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                Hello...
                My second round interview process had been completed. I had completed the assessment. But after this process the recruiter named Rajashree didn't respond till today. The assessment was submitted second day of this month.
                I sent her many mails, but she does not respond

                I won't state i am 100% eligible for this opportunity
                Anyway it will be grateful if you explain the reason for this
                I request you to give me the reason for this incident

                The mail id which she sent the mail is rajshree.[protected]@genpact.com

                Regards

                Souban
                [protected]
                Genpact customer support has been notified about the posted complaint.
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                  Harleen_Kaur
                  Dec 27, 2021
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                  Sir/Madame
                  I had received a call regarding Provident fund. Some programme related to rovident fund I on in which I can collect my Provident Fund but I haven't received any email regarding the same. My email ID is [protected]@gmail.com and my contact number is [protected].
                  Kindly revert.
                  Thanks
                  Harleen Kaur
                  Genpact customer support has been notified about the posted complaint.
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                    Mohammed Fasihuddin
                    Dec 16, 2021
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                    No proper Response From the Recruiter

                    Address: Uppal, Hyderabad India.

                    Dear Sir,
                    My Self Mohammed Fasihuddin Bearing Mobile No:- [protected]. I have attended 10-December-2021 Zoom meeting and I was waiting for the round of H.R. after Clearing P.I.R But Removed me Directly from the Meeting and till Now their is no Response from Genpact. Again I got connect in Daniel Cibil Francis personal Meeting Room. MEETING ID:-[protected] on 14-Dec-2021 but host Mr.Sadath Ather informed me to connect on 15th and...
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                    Kruthika reddy
                    from Hyderabad, Telangana
                    Dec 16, 2021
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                    Hi i have resigned genpact and last working day was on dec 10th but i was not able to submit on 10th .today i.e 16 dec i am at office to surrender my assets where they want a exit ticket number which i was not informed by my manager now where i am calling him and texting him he is not responding i was already calling him from past 2days where he doesn't respond. Just because an employee exit a company it doesn't mean u dont respond to her/his calls when they need your help. Completely unethical and unacceptable.Worst experience with genpact and would never recommend anyone else to work with genpact
                    Genpact customer support has been notified about the posted complaint.
                    Manager name :Suraj suklah, blue tick process, Hafeezpet, Hyderabad
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                      Shreshth Upadhyay
                      Nov 17, 2021
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                      I am ex -employees of Genpact, Worked there from[protected], looking for PF no to make withdrawal. But there is no answer from Genpact.
                      OHR NO[protected]
                      Genpact customer support has been notified about the posted complaint.
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                        Sunilbkhh
                        from Hyderabad, Telangana
                        Nov 12, 2021
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                        Address: Hyderabad

                        After selecting for process not sending any linknor mail for document submission.
                        PAVANI POREDDY she is person who misleading the employees and giving false commitment. JUST SHAME
                        Genpact customer support has been notified about the posted complaint.
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                          Sunilbkhh
                          from Hyderabad, Telangana
                          Nov 12, 2021
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                          Address: Hyderabad

                          HI My name is Sunil Kumar I am an ex employee of Genpact I selected on 10th Nov 2021 for AXIS Inbound Process
                          I had salary discussion. HR told me that she will send offer letter and link for uploading the documents and no update was given to me.She is not sending the link and offer letter even though I sent 3 emails for asking updates and her name is Pavani Poreddy
                          Genpact customer support has been notified about the posted complaint.
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                            anushalilu
                            from Mumbai, Maharashtra
                            Oct 26, 2021
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                            Didn't receive offer letter

                            Hi team,

                            This is really unprofessional behaviour that even after verbal communication of selection I have not been provided offer letter this is like playing with career of candidate just because you are that position

                            HR don't pick call and neither give proper information over email

                            I have been interviewed on 9th Oct.21 and on 13th October 21 I have been informed about selection and did salary...
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                            Venkat Subba Rao Yammani
                            Oct 9, 2021
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                            Matrimonial

                            I married a girl, she is working as a Lead Consultant at GENPACT Pune.

                            After 6 days of marriage she left my home, without proper genuine reason.

                            After 2 months, Me and my father went to her home, she is cooking stories.

                            Because of her behaviour my father got severe health issues and entire family into deep depression.

                            Her entire won't attend any phone calls.

                            She clearly...
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                            geet bisht
                            from Delhi, Delhi
                            Sep 22, 2021
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                            Name : Geeta Sharma
                            OHR :[protected]

                            I resigned from the company on may 2019 due to some medical issues, but I am still getting mails from the company. So please confirm my status with the company if I am still an employee for the Genpact India PVT. LTD. I would like to continue as an employee if its possible.
                            For some other process and let me know if there is any process which is providing WFH during this covid situation.
                            Genpact customer support has been notified about the posted complaint.
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