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Genpact Complaints & Reviews

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Updated: Sep 22, 2024

Complaints 238

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33

Unresolved

205

So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝

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Background Check Problem

I am complaining about fake offer letter

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PF Withdrawal/Transfer

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Genpact reviews & complaints page 6

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Address: Greater Noida sec 135

I have not received my 15 years genpact experience letter yet. I left genpact on 26 Nov., 2021. My last process was Carlsberg, Noida, UP, India. My manager name is Saroj Das, Senior Manager is Manoj Kharkwal, HR is Shikhee Rawal

HR Shared Services

DLF Phase V, Sector 53

Gurgaon Phase V IN – Office, Haryana, 122002

Without my Genpact experience letter. I am missing out so many...

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Address: Hyderabad

Hi Team,

This is Thota.Amarnath my employee id is[protected] i have resigned the organization on 24/11/2021 till date i did not receive any fandf status and experience letter....

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Address: Genpact, Noida, UP, India

I have left genpact on 26th november, 2021. I have worked in genpact for 15 years from April, 2006 till Nov., 2021. I have not received experience relieving letter from Genpact. I was from the Carlsberg process in Noida. Sub process is Accounts Payable- Duplicate Audit Team. Manager name is Saroj Das, Senior Manager: Manoj Kharkwal. MD is Mr. Manish Dagga. I have written so many emails to the genpact exit team and to my senior manager. I...

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Address: IDA Uppal, Opp Ngri, Plot No 14/45, Habsiguda, Uppal, Hyderabad, Telangana 500039

Hi my name is Mohd Haseem Uddin OHR[protected]. I have submitted my pf withdrawal back in May 2021 and till date I dint get any resolution. I am being asked to go through several procedure which is actually not my fault. Because during my tenure in Genpact there was some internally movement issues. I had it was for Trust and charity it was going.
So, now its been so many and moreover its my money why I am suffering and why should I...

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I was an ex employee of the above mentioned company and for which i raised a request 2months ago for the transfer of my PF account amount to my current and one EPFO account which us currently active. This request was raised via EPFO website portal in the form of Form 13 claim request. It has been pending ftom my previous employer i.e. Genpact India Pvt Limited since Nov 2021 the request raised month. I Have done a several follow ups via emails...

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Hello...
My second round interview process had been completed. I had completed the assessment. But after this process the recruiter named Rajashree didn't respond till today. The assessment was submitted second day of this month.
I sent her many mails, but she does not respond

I won't state i am 100% eligible for this opportunity
Anyway it will be grateful if you explain the reason for this
I...

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Sir/Madame
I had received a call regarding Provident fund. Some programme related to rovident fund I on in which I can collect my Provident Fund but I haven't received any email regarding the same. My email ID is [protected]@gmail.com and my contact number is [protected].
Kindly revert.
Thanks
Harleen Kaur...

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Address: Uppal, Hyderabad India.

Dear Sir,
My Self Mohammed Fasihuddin Bearing Mobile No:- [protected]. I have attended 10-December-2021 Zoom meeting and I was waiting for the round of H.R. after Clearing P.I.R But Removed me Directly from the Meeting and till Now their is no Response from Genpact. Again I got connect in Daniel Cibil Francis personal Meeting Room. MEETING ID:-[protected] on 14-Dec-2021 but host Mr.Sadath Ather informed me to connect on 15th and...

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Hi i have resigned genpact and last working day was on dec 10th but i was not able to submit on 10th .today i.e 16 dec i am at office to surrender my assets where they want a exit ticket number which i was not informed by my manager now where i am calling him and texting him he is not responding i was already calling him from past 2days where he doesn't respond. Just because an employee exit a company it doesn't mean u dont respond to her/his...

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I am ex -employees of Genpact, Worked there from[protected], looking for PF no to make withdrawal. But there is no answer from Genpact.
OHR NO[protected]...

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Address: Hyderabad

After selecting for process not sending any linknor mail for document submission.
PAVANI POREDDY she is person who misleading the employees and giving false commitment. JUST SHAME...

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Address: Hyderabad

HI My name is Sunil Kumar I am an ex employee of Genpact I selected on 10th Nov 2021 for AXIS Inbound Process
I had salary discussion. HR told me that she will send offer letter and link for uploading the documents and no update was given to me.She is not sending the link and offer letter even though I sent 3 emails for asking updates and her name is Pavani Poreddy...

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Hi team,

This is really unprofessional behaviour that even after verbal communication of selection I have not been provided offer letter this is like playing with career of candidate just because you are that position

HR don't pick call and neither give proper information over email

I have been interviewed on 9th Oct.21 and on 13th October 21 I have been informed about selection and did salary...

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I married a girl, she is working as a Lead Consultant at GENPACT Pune.

After 6 days of marriage she left my home, without proper genuine reason.

After 2 months, Me and my father went to her home, she is cooking stories.

Because of her behaviour my father got severe health issues and entire family into deep depression.

Her entire won't attend any phone calls.

She clearly...

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Name : Geeta Sharma
OHR :[protected]

I resigned from the company on may 2019 due to some medical issues, but I am still getting mails from the company. So please confirm my status with the company if I am still an employee for the Genpact India PVT. LTD. I would like to continue as an employee if its possible.
For some other process and let me know if there is any process which is providing WFH during this covid...

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In year 2017 Genapct has changed its Name from Genpact Services LLC to Genpact India Private Limited, i have joined in June 2016 and exit December 2018, my PF from July 2016 to Jan 2017 has been transferred but after name change somewhere in Feb 2017 it didnt got transferred and also the service history also not visible in PF portal, i have been following up with the SGS service (who takes care of PF) from last 2 years, but they are only...

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Address: Noida

The HR team at Genpact is the worst first of all they treat the employees and interview candidates as their slaves. They do not bother for other persons aspiration and feelings. They are very rude and harsh... The worst experience I had was at Genpact..I had completed my three rounds on 13th August. And I got a call from hr after 2 days back that my candidature got selected.i had submitted my all the documents and details. After that they...

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Address: unitech gate 2, newtown

Hi Sir,

My PF rejection reasons are as follows :

1) Name mismatch -: All names are completely matching, please find the attached my UAN card, PAN, Aadhar card

2) Wage amt more than 15000 - : Employer Genpact already submitted 3A form.

I am trying to transfer my PF and Pension fund for last 7 months but still not resolved.

Please transfer my PF and Pension to my current...

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Address: Gurgaon

Hi,

OHR :[protected]
DOJ :[protected]
DOE :[protected]

Please find my relieving letter attached.

UAN :[protected]

PREVIOUS PF ACCOUNT NO : PYKRP[protected]

PRESENT PF ACCOUNT NO : TNMAS[protected]

TRANSFER CLAIM TRACKING NO :[protected]

My transfer claim request has been pending with Genpact for months...

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Hi,

I am writing this with my personal experience with Genpact, as after selecting in Genpact as lateral, there process till documents submission is very fast, but after that it will be very worst experience with me as no one will reply to your e-mails.Now it’s been 1 month after documents submission didn’t get offer letter and no communication from them about status of candidature, I had dropped 10 email to the HR who...

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