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Genpact Complaints & Reviews

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Updated: Feb 26, 2026
Complaints 252
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33
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Genpact reviews & complaints page 6

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N
Nikhil Sharma-2312
from Jaipur, Rajasthan
Mar 21, 2023
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Website: genpact.taleo.net/careersection/careersection/candidateacquisition/flow.jsf

Currently trying to apply for Job of Assistant manager job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
Kindly check it and try to resolve it as soon as possible.
Genpact customer support has been notified about the posted complaint.
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    K
    Kareema Sultana
    Mar 17, 2023
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    I have appied for Record to Report process job at genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
    Kindly check it and try to resolve it as soon as possible.
    Genpact customer support has been notified about the posted complaint.
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      G
      Gyanav Ranjan Rout
      Mar 11, 2023
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      Address: 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039

      My name is Gyanav Ranjan Rout OHR ID[protected] I am working since 14 September 2022 now senior HR removed me ileagly without notice without Any infor to me served notice period I even don't know when I served.
      Matter:- At time of work I was doing knowledge test just I open my cell phone because my colleague send some pictures after she just passing that time she caught me and told me to show what is this I just show after without permission she checked my personal what's app conversation asking who is he or She after that checked photos in gallery messege box emails one of customer requested for help I helped personaly in what's app so she seen asking why you done so told her .He is my home town some customer requested because there is very less guides knowledgeable so they requested for private help form your side not process side I just one time helped and healthy conversation that is from my whats app she checked my prlersonal what's app without any warning she removed me I beg to her I will not help again personally please give me one chance she deny and now force me to exit. I did not done anything nothing send to any one company confidential things still she done . I want justice why she checked my personal what's app conversation that is my private phone she can seized but not having rights to read employees private conversation she did same mistake . What is the difference her and me ?
      Genpact customer support has been notified about the posted complaint.
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        N
        Nita@2023
        Mar 8, 2023
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        I completed my final round of interview on 8th feb for process associate (content moderation) and on the same day i got selection mail
        It has been a month but still I didn't get any offer letter or update from them
        How long does it take to receive further communication from genpact?
        Genpact customer support has been notified about the posted complaint.
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          P
          Priyankaatre
          Feb 27, 2023
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          Address: Hyderabad

          I have been waiting for relieving and experience letter for a very long time and HR is absolutely non responsive for the closure and they haven't even givenfull and final settlement of my salary. HR is saying it needs to go through multiple approvals and all. But it's been really really very long time now and it seems difficult now to get the closure.
          Genpact customer support has been notified about the posted complaint.
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            P
            Priyankaatre
            Feb 27, 2023
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            Address: Hyderabad

            I have been following up with Genpact for my relieving letter and full and final settlement of salary but HR team is very adamant and saying it needs to go througnh multiple approvals and it's been really really long.
            My OHR Id is[protected]
            Genpact customer support has been notified about the posted complaint.
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              S
              Salman Mohammed 0807
              from Hyderabad, Andhra Pradesh
              Feb 27, 2023
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              Address: Hafeezpet Pheonix Building

              Below is the mail that declares that i have given continous follow up and deatiled information to the genpact team an bgv team but not receiving any response from them and having different situations due to this reason Dear All,

              I haven't received any update for onboarding.

              This is to inform you that PF account with[protected] displaying 4 member pass books.
              1- Genius Consultants LTD with Member ID (WBCAL[protected]/470/WBCAL[protected]
              2- Karvy Forde Search Private limited with Member ID (APHYD[protected]/120/APHYD[protected]
              3- Karvy Digikonnnect Limited with Member ID (APHYD[protected]/120/APHYD[protected]
              4- Conneqt Business Solutions Limited with Member ID (APHYD[protected]/120/APHYD[protected]

              The First PF Account by Genius consultants was created by the trust and they shared an offer to join the company which I rejected due to contract offer and less CTC and continued with the job search.
              The Second Account by Karvy Forde Search Private Limited is having the date of joining the same with the company I have joined for Karvy Digikonnect, which was created wrongly and basic understanding is that no company will allow a candidate to join for two different roles within the same company employment.
              The Third Account by Karvy digikonnect has the joining date same as the Karvy Forde Search and i have joined karvy digikonnect and having proper documents shows the clear exit formalities.
              The Fourth Account by Conneqt Business Solutions shows the recent employment and I do have proper payslips till this february and going to get a relieving letter from the company in next 45days.

              Note : Karvy DigiKonnect and Karvy Forde Search are the same company and this is to declare that I have joined only karvy digikonnect and have proper documents supporting my employment.

              Please find the attached screenshot that shows the date of joining and date of exit updated and results that i have not joined the companies as per government passbook error. Additional PDF includes the relieving letter from karvy digikonnect and Not an employee relieving from Karvy Ford Search.
              Genius Consultant offer for customer service associate has been attached for reference but have not joined the company pr employer.
              Genpact customer support has been notified about the posted complaint.
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                A
                Awarangazeb S
                Feb 14, 2023
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                Address: Hafeezpet, Hyderabad, Telangana

                I was selected at Genpact on 21st Dec, 2022 and got the letter of intent on 25th January, 2023 for the post of process associate. As per date I came and now they are not give me joining. Denying my phone provided offer. I am from Kolkata and came hare, rent a room and expenses lot . And i am blank now. Not have enough money even to go back. Please help.
                Genpact customer support has been notified about the posted complaint.
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                  A
                  avinash jakkuva
                  Jan 30, 2023
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                  I have interviewed for the role called process associate and i have got the offer letter in 24th jan 2023 and again they revoked the offer on 30th jan 2023, as they are playing with the employees they haven`t mentioned anything in the BGV portal also where they gave it, as a genuine candidate i want to know the exact reason of my bgv fail
                  Genpact customer support has been notified about the posted complaint.
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                    A
                    abhishekbhatnagar82
                    from Hyderabad, Telangana
                    Jan 30, 2023
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                    I have worked in Genpact twice
                    I have requested for PF transfer, all the needful has been done from my side, but I have not received any clarification regarding my status of a transfer

                    Have sent multiple emails but have not received any revert from your pf desk.

                    Thanks and Regards,
                    Abhishek Bhatnagar
                    Genpact customer support has been notified about the posted complaint.
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                      G
                      Gafreen5
                      from Jamshedpur, Jharkhand
                      Oct 29, 2022
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                      Dear Team,

                      I have worked in Genpact. My OHR I'd was [[protected]]
                      I have requested for of withdrawal, all the needful has been done from my side, but I have not received any clarification regarding my of status or claim.

                      Have raised multiple mails but have not received any revert from your pf desk.

                      Regards
                      Gulafsha Afreen
                      Genpact customer support has been notified about the posted complaint.
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                        RAJVISHEK CHANDEL
                        Oct 5, 2022
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                        I do not have salary, 40 days have been completed, still my salary did not come, even after having such a good organization, but I contact my manager but my manager is also not contacting me..
                        Genpact customer support has been notified about the posted complaint.
                        Oct 05, 2022
                        Updated by RAJVISHEK CHANDEL
                        I do not have salary, 40 days have been completed, still my salary did not come, even after having such a good organization, but I contact my manager but my manager is also not contacting me..
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                          negisaab90
                          from Delhi, Delhi
                          Oct 3, 2022
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                          Address: Genpact sector 31
                          Website: Www.Genpact.com

                          I have recieved the relieving letter with wrong date of exit and i didn't accepted.. i have been keep following to resolve this.. now they are fully denying to change it...kindly help on this
                          Genpact customer support has been notified about the posted complaint.
                          Oct 03, 2022
                          Updated by negisaab90
                          There is no update...why it's showing as resolved

                          Kindly reopen this complaint
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                            S
                            Sandyyy1264849
                            from gwalior, Madhya Pradesh
                            Sep 28, 2022
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                            Address: Hafeezpet , Hyderabad

                            They provide me the joining letter but when i reached to Hyderabad office location, at that day they denied & refused for giving job.
                            Genpact customer support has been notified about the posted complaint.
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                              J
                              JagadeesanV
                              Sep 7, 2022
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                              Dear Sirs,
                              I have received an Income Tax notice that GenPact paid me a sum of Rs.1, 11, 384 ( Rs One Lakh/eleven thousand/three hundred / eighty four only ) as rentals and claimed deduction' I HAVE NEVER HAD ANY TENANT FROM YOUR COMPANY AND AS SUCH THERE IS NO QOESTION OF RECEIVING ANY RENT FROM YOU . This is obviously a clerical mistake for which I am put to mental stress. ONE MONTH BACK I ADDRESSED A LETTER TO neha.[protected]@genpact.com, but there is no reply so far. Will you look into my complaint and solve it immrdiately.
                              Thanks and with regards
                              DR. V. Jagadeesan
                              SR. Deputy Director ( Retd.)
                              ICMR-NIN
                              Hyderbad-7

                              14/46, Rajeswari Street,
                              Metha Nagar, CHENNAI 600029
                              cell:[protected]
                              Genpact customer support has been notified about the posted complaint.
                              Sep 07, 2022
                              Updated by JagadeesanV
                              CHENNAI
                              7-9-22
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                                Puneet7879
                                from Agra, Uttar Pradesh
                                Aug 23, 2022
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                                Address: Gurgaon

                                Dear all,
                                This mail is against the employees of the company who has visited BOOMBOX on 20th August 2022.The employees of the company are writting fake comment on Google again and again spoilling the name of Genpact .we as a small organisation respect the company but because of some employees of the company the image of the company is getting distroy as we have whole footage of people of your company clubbing after 10pm and it was mutually agreed they will close by 10 and also they were misbehaving with staff but for us they were our guest that is why we are treating them properly but this kind of behaviour is unacceptable and we will furture take this complaint to cybercell and many more officials.I am attaching the mail, name of the senior employees like sakshi arora (VP operations)and Karan Kumar(manager) ..and infact in mail they have written 20 employees but in actual they were 34 and I am also attaching the cctv footage of the employees of the Genpact.I seek to ask for strict action against these employees .
                                Regards
                                BOOMBOX
                                +1 videos
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                                  Ankitashah2096
                                  from Kolkata, West Bengal
                                  Aug 22, 2022
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                                  Address: Kolkata, West Bengal

                                  Hi Team,

                                  I am Ankita Shah ex employee of Genpact I have a news that one of your HR employee currently working with Wipro as well, means she is working in Wipro in a Day shift WFO and with Genpact WFH night shift in HR domain . Kindly have a background verification of her and take proper legal action against her .
                                  I am attaching some pictures for your Reference.

                                  Name Of the HR - Niharika Biswal
                                  Phone no : [protected]
                                  Genpact customer support has been notified about the posted complaint.
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                                    Sanjay_Pal
                                    from Bengaluru, Karnataka
                                    Aug 17, 2022
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                                    Address: Bangalore

                                    Can I ask if you not have the budget why would you scheduled my HR discussion, on top of that you have collected my personal documents. At least be sure about your budget then only proceed further with the candidate's profile.

                                    Because of your irresponsibility I have wasted so much of my precious time on the gig which was not even worthy at the end, from such a high brand I was not expecting this kind of behavior.

                                    It is your responsibility to pick up the calls on time and respond no matter what the scenario is.

                                    from next time onwards do not ask anyone to put down the paper, when you are not even sure from your end.
                                    Genpact customer support has been notified about the posted complaint.
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                                      Kalyani Venugopal
                                      Jul 25, 2022
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                                      Address: Kondapur

                                      I have attented the interviews for non voice process and attented all three rounds and I got a mail of career progression from sravya reddy and i have attented the meeting but within 5mins i was out of it . But i have again tried to enter the meeting . But i was not allowed in .
                                      Genpact customer support has been notified about the posted complaint.
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                                        Jotas
                                        Jul 22, 2022
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                                        Address: Kolkata

                                        I got a mail from Genpact HR I have a virtual interview in zoom app today and I join the meeting in 11.00 am for 1st round interview and wait for my turn but the HR didn't taken my interview and i am the last candidate of that room and without say anything she will leave the room in 2.00 pm round and again HR come in 2.30 and say to me that drop out the meeting.i will insist that my interview was not taken but she will say same thing again because 2nd round interview will already started but in this situation my will be hamper so i complain against Genpact HR godhuli howlader.
                                        Genpact customer support has been notified about the posted complaint.
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