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Genpact Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 248
Resolved
33
Unresolved
215
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Genpact reviews & complaints page 6

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D
durga321
Mar 4, 2022
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Not able to view PF balance

Address: Delhi IT Park, Swastik Nursing Home, Eastern Approach Road, Shahdara, Shastri Park, New Delhi, Delhi 110053

I need to check the balance for my PF Account No. DL/20846/130893

There is no facility available to check these balances online or request for PF account statement. It is very frustrating to not have an online facility for such a simple thing. Can you please help me out in getting my account statements

Regards...
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Priyadarshani Srivastav
Feb 28, 2022
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Address: Noida

Dear Management,
I'd like to state that I have tried multiple times to apply for the job, "Domain Trainee- Sourcing and Procurement". But unfortunately, I can't complete it by some technical problems. The application says that "No items correspond to the specified criteria. Please select other criteria." Please look into it.
Genpact customer support has been notified about the posted complaint.
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    Shahinsha Parakkal
    Feb 14, 2022
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    To whom may it concerned,

    It is my pleasure to inform you that I am really impressed about this company. I have tried more times to apply for job post in this company. But unfortunately, I can't complete it by your technical problems. Because, during my filling, your application says that "No items correspond to the specified criteria. Please select other criteria." what I will do. How can I complete it.
    I hope your team will help me in this issue.
    Genpact customer support has been notified about the posted complaint.
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      Lavjeet Singh Bhatia
      Feb 9, 2022
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      Address: Ward no 19 subhaspally Kharagpur paschim Medinipur, Kharagpur
      Website: Genpact

      Dear Management
      I'm writing this letter in regards to my Joining in Genpact which was revoked just because of failed to submit the E Adhar Card copy which I'm not getting from the website after trying thousand times...I need resolution on this...plz help...Any management or any HR department is also not helping me on this what kind of company is this...
      Genpact customer support has been notified about the posted complaint.
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        H
        heemanshi1357
        Feb 8, 2022
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        Notice period recovery

        Address: Stellar, Noida sec 135

        Hi,

        I have recently left Genpact due to my medical issues which I discussed with supervisors, they instead of showing concern commented bad on my intentions.
        I showed them the visits to my doctor as well which they can verify.
        After lot of discussion I received on email that my notice period is waived but as soon as my supervisor came to know that on email they approached and changed the nda to 3 months recovery...
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        19840241
        from Chennai, Tamil Nadu
        Feb 5, 2022
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        Genpact Trust PF WITHDRAWAL ISSUE

        Hi,
        I am ex employee of Genpact OHR:[protected], I have been trying to withdraw my PF since 2020. I have enrolled in PF program and submitted all the documents. When I followed up they said that it is sent for approval. Till date I have not received my PF amount. My contact number is [protected]/[protected]. I request you to look into this issue and provide a resolution. I would like to receive my PF amount at the earliest to avoid further...
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        Vinay11285
        Feb 2, 2022
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        I joined Genpact in Dec 2007 and left in March 2013. At that time this UAN thing was not there... I again joined Genpact in July 2018 and now I have UAN, I raised query to transfer of my old pf to UAN linked new Pf account but Pf team is asking to apply for new UAN. Having two UAN is illegal. And I don't understand the logic of applying for UAN when I already have UAN
        Genpact customer support has been notified about the posted complaint.
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          S
          Satyam364
          Jan 31, 2022
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          Just wasting the time of Candidates by taking interview from 11 am to 8 pm and then no reply no revert from them.. Although they always waste the time.
          I was waited Since 11 am to night 9 pm 3 times then also no reply from them.. I dont know who makes them as a recruiter they even not eligible for 1 class teacher also They dont have manner how to behave . i am now doing case against this Genpact company Its a fraud company
          Genpact customer support has been notified about the posted complaint.
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            Shyam Sundar Pandey
            Jan 20, 2022
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            PF amount not settled after multiple reminder and mails

            Dear Team,

            I have worked in Genpact during 2014 to 2017. My OHR I'd was[protected]
            I have requested for of withdrawal, all the needful has been done from my side in December 21 but I have not received any clarification regarding my of status or claim.

            Have raised multiple mails but have not received any revert from your pf desk.

            Regards
            shyam Sundar Pandey
            OHR[protected]br...
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            T
            Tusar Sharma
            Jan 20, 2022
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            Address: DLF, Hyderabad

            I used to work in Genpact DLF Hyderabad office in the Thomson Reuters process. I had left the organisation in jan 2016 and I am yet received my PF amount from Genpact.
            Genpact customer support has been notified about the posted complaint.
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              M
              Montu1980
              from New Delhi, Delhi
              Jan 19, 2022
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              Address: Greater Noida sec 135

              I have not received my 15 years genpact experience letter yet. I left genpact on 26 Nov., 2021. My last process was Carlsberg, Noida, UP, India. My manager name is Saroj Das, Senior Manager is Manoj Kharkwal, HR is Shikhee Rawal

              HR Shared Services

              DLF Phase V, Sector 53

              Gurgaon Phase V IN – Office, Haryana, 122002

              Without my Genpact experience letter. I am missing out so many openings in other BPOs.
              Genpact customer support has been notified about the posted complaint.
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                T
                thota amarnath
                Jan 17, 2022
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                Address: Hyderabad

                Hi Team,

                This is Thota.Amarnath my employee id is[protected] i have resigned the organization on 24/11/2021 till date i did not receive any fandf status and experience letter.
                Genpact customer support has been notified about the posted complaint.
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                  M
                  Montu1980
                  from New Delhi, Delhi
                  Jan 12, 2022
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                  Need experience letter

                  Address: Genpact, Noida, UP, India

                  I have left genpact on 26th november, 2021. I have worked in genpact for 15 years from April, 2006 till Nov., 2021. I have not received experience relieving letter from Genpact. I was from the Carlsberg process in Noida. Sub process is Accounts Payable- Duplicate Audit Team. Manager name is Saroj Das, Senior Manager: Manoj Kharkwal. MD is Mr. Manish Dagga. I have written so many emails to the genpact exit team and to my senior manager. I...
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                  Haseem7
                  from Hyderabad, Telangana
                  Jan 12, 2022
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                  Address: IDA Uppal, Opp Ngri, Plot No 14/45, Habsiguda, Uppal, Hyderabad, Telangana 500039

                  Hi my name is Mohd Haseem Uddin OHR[protected]. I have submitted my pf withdrawal back in May 2021 and till date I dint get any resolution. I am being asked to go through several procedure which is actually not my fault. Because during my tenure in Genpact there was some internally movement issues. I had it was for Trust and charity it was going.
                  So, now its been so many and moreover its my money why I am suffering and why should I suffer for some else blunder. In fact I am doing what ever the guy from PF department of Genpact asking me to do. They are based in Delhi and I am from Hyderabad.
                  Its really really painful for me, being such big organization Genpact.
                  Please requesting to resolve my issues at the earliest. I am going through some financial difficulties and some family medical issues. my contact number [protected]
                  Genpact customer support has been notified about the posted complaint.
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                    SukamalDutta86
                    Jan 6, 2022
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                    I was an ex employee of the above mentioned company and for which i raised a request 2months ago for the transfer of my PF account amount to my current and one EPFO account which us currently active. This request was raised via EPFO website portal in the form of Form 13 claim request. It has been pending ftom my previous employer i.e. Genpact India Pvt Limited since Nov 2021 the request raised month. I Have done a several follow ups via emails tried reaching out through phone calls but as usual no response ftom thrm in any form of communication. Hence need a quick action to be taken yo resolve this issue and get my PF transfer request apptoved asap
                    Genpact customer support has been notified about the posted complaint.
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                      S
                      Souban Soubu
                      Dec 27, 2021
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                      Hello...
                      My second round interview process had been completed. I had completed the assessment. But after this process the recruiter named Rajashree didn't respond till today. The assessment was submitted second day of this month.
                      I sent her many mails, but she does not respond

                      I won't state i am 100% eligible for this opportunity
                      Anyway it will be grateful if you explain the reason for this
                      I request you to give me the reason for this incident

                      The mail id which she sent the mail is rajshree.[protected]@genpact.com

                      Regards

                      Souban
                      [protected]
                      Genpact customer support has been notified about the posted complaint.
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                        H
                        Harleen_Kaur
                        Dec 27, 2021
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                        Sir/Madame
                        I had received a call regarding Provident fund. Some programme related to rovident fund I on in which I can collect my Provident Fund but I haven't received any email regarding the same. My email ID is [protected]@gmail.com and my contact number is [protected].
                        Kindly revert.
                        Thanks
                        Harleen Kaur
                        Genpact customer support has been notified about the posted complaint.
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                          M
                          Mohammed Fasihuddin
                          Dec 16, 2021
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                          No proper Response From the Recruiter

                          Address: Uppal, Hyderabad India.

                          Dear Sir,
                          My Self Mohammed Fasihuddin Bearing Mobile No:- [protected]. I have attended 10-December-2021 Zoom meeting and I was waiting for the round of H.R. after Clearing P.I.R But Removed me Directly from the Meeting and till Now their is no Response from Genpact. Again I got connect in Daniel Cibil Francis personal Meeting Room. MEETING ID:-[protected] on 14-Dec-2021 but host Mr.Sadath Ather informed me to connect on 15th and...
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                          Kruthika reddy
                          from Hyderabad, Telangana
                          Dec 16, 2021
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                          Hi i have resigned genpact and last working day was on dec 10th but i was not able to submit on 10th .today i.e 16 dec i am at office to surrender my assets where they want a exit ticket number which i was not informed by my manager now where i am calling him and texting him he is not responding i was already calling him from past 2days where he doesn't respond. Just because an employee exit a company it doesn't mean u dont respond to her/his calls when they need your help. Completely unethical and unacceptable.Worst experience with genpact and would never recommend anyone else to work with genpact
                          Genpact customer support has been notified about the posted complaint.
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                          Manager name :Suraj suklah, blue tick process, Hafeezpet, Hyderabad
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                            Shreshth Upadhyay
                            Nov 17, 2021
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                            I am ex -employees of Genpact, Worked there from[protected], looking for PF no to make withdrawal. But there is no answer from Genpact.
                            OHR NO[protected]
                            Genpact customer support has been notified about the posted complaint.
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