Girias India Investment Complaints & Reviews

We brought a 6.2 kg whirlpool washing machine from indiranagar girias showroom on 18th june 2017. At the time of selling the item, they would mention that delivery would be free of cost. However, once they will come for delivery, they will ask for extra amount as demanded and that is also mentioned at the back of the bill, else they will misbehave. Company is earning money from the backdoor and raising customer dis-satisfaction. This should be addressed.

Hi,

I purchased samsung ks7000 suhd tv from marathalli bangalore. There was an offer from samsung that with the tv there was free woofer and sound bar. When i asked the sales guy @marathalli branch, they told they will deliver, when i got the tv delivery, the person who came to deliver the tv told since this is an offer from samsung, the technician from samsung will bring the sound bar and woofer. The person from samsung came for installation and upon checking with him he told girias should give that to you as samsung is sending those along with tv units to distributors. I am continuously following up with girias marathalli branch but every time they just give one reason that they do not have stock and they will deliver it soon. It has been more that 2 months now and still it is not delivered. I don't understand why if samsung sends it along with tv units there are inventory issues. I am really disappointed with my first ever (And last as well) purchase from girias and will not recommend it to any one as you do not care about customers.

Thanks you very much for such a nice experience.

My invoice no is : fs/mt/2439

Hi i bought a split ac (Voltas 1.5 ton) last week from girias trade expo happened last week in chennai trade centre. They provided me a stablizer (Single booster which i had paid separately) and the manager who was describing the price details said if technician who comes for installation say that its not sufficient then you can visit nearby girias showroom (Tambaram) and exchange it by paying additional details. After one week (With numerous follo-up calls) technician came today to install and checked it using the stabilizer provided and said it is not suffucuent. When i tried call the showroom (Tambaram) they said they can't replace it as i got the delivery made by keelkattalai branch and i have to contact them.

I called keelkattalai girias showroom for number of times and each time a diferent person picks up the call and ask for same detail again and again and said we it is not possible, but we will check with management and get back. Finally i got the showroom manager number and called him and he said he will check with ho and get back to me, but never returned back till now. But they keep saying that we won't replace the product unless it is a damage piece and even then we will replace it with only single booster stabilizer. It is really frustrating that even after paying for ac separately and booster separately and waiting for 1 week to install and even then couldn't use the ac.

Could someone please help me connect to right person who could get it replaced with double booster (For which i am ready to pay additional amount as agreed earlier).

Many thanks!
Sathish

I can be reached on the below number
PH : +91 [protected]

The mixer which I bought recently is giving bad sound and not grinding the food items smoothly. I was about to buy prestige mixer and aquagaurd water purifier. But the Girias agent promoted, assured and made me to buy Panasonic water purifier and Havells Marathon mixer. The purifier takes 20 seconds to release water once we the release button. The agent is simply arguing only first time it will happen, he has no idea what he is speaking.

Now the agent is not coordinating properly and being bit rude and disconnected my call.

I have sent my address to him to send a technician to look into the Havells mixer. It's really a bad experience. I wish to return this mixer and buy a prestige company one.

I was purchased samsung ac in virugambakkam branch at 22 april 2017 they delivered the product next day itself but still now no one came for installation. At the time of purchase the girias person said you will get the installation on 24 april 2017. I contact the branch no one responding, one landline number was always busy another was always ring only going. So contact the r. H. O they gave me the virugambakkam branch manager venkat mobile no. [protected] i tried to reach the person on past two days he also not attending the call.

Hi,

We booked a Daikin AC 1.5 ton from Girias Tambaram branch. The model we booked was a compact model but they sent us a normal one (big size-RRV). Unfortunately only my parents were there in home when the installation done and they doesn't know that we booked a compact one.. After seeing this we visited the branch and they convinced us that the model which they gave was good one. We were so upset on this but our mistake was that the installation was done and hence we were convinced. Along with AC we booked the new model VGuard Stabilizer VWI 400 but they gave us some other model and convinced us that they gave us a best product.

With A/C, they promised to give a Butterfly KCP set, Prime Tower fan and holiday package as complementary. They said all these we will delivered along with the AC but they didn't do that. They said stock not available and will give it in 2 days time. It's almost 15 days now till yesterday there was no response from the store. So I called them yesterday, after a long conversation they committed that they will give all the dues tomorrow and they asked us to come and take from the store (PLEASE NOTE INITIALLY THEY WILL SAY THAT IT WILL BE A DOOR DELIVERY). Today when we went to the store they gave only the Tower fan and holiday coupon and again asked us to wait for some more days for Butterfly KCP set.

Useless employees and worst service. The behavior of the manager in the store make us to think that we are buying the product in his money and we have to beg him.

My advise is Girias Tambaram branch is not reliable place to purchase goods . There attitude is totally different before and after we pay the bill (after purchasing the goods). They don't know how to treat customers.

Please look into this and take immediate action.

Dear sir/ma'am
We have purchased a television from gandhinagar outlet. And it is damaged and we have been contacting the office regularly and your exceutor people and not responding. I request you to take a serious action upon this issue as this issue has been going from past 14 days and theirs is no response from the. I hope that you will solve the issue as soon as possible. Waiting for your reply

Ac brand: panasonic. Showroom: trichy road coimbatore. After installation we found that there is no remote which is also confirmed by their technician. Even after raising so many requests and reaching them by person there is no use still
They did not provide us the remote. Its going to be 15 days we purchased ac. Very bad service not satisfied

In points..!

* bought an oppo phone and it worked only for a week properly.

* went back to them and told then about it but response was very bad.

* they did not give a replacement and they only follow their rules

* staff not trained well enough.

* very very rude

* no manager available for any decision making.

* not one number of theirs are reachable

* after several tries someone picks but very rude again..

Over all bad experience, never going there again. I suggest nobody go there..!

This is to bring your kind notice that I bought a Split AC from Girias investment p ltd. Roopena Agrahara, Bommanhalli.(lG AC split) on 29th march, 2017. The installation was done by SUBI services on 31st march which was claimed by the agent from Girias that it will be done by LG engineers.Later on after installation was done I came to know the four people from Subi services are not from LG.
Over the installation part, that was not done in a correct manner the front panel inside the room was pouring water. We were told by the girias agent that the installation is freee but I ended up paying rupees 4000 for which they havent given any bill of installation even after calling again and again. Moreover the engineer from LG whi came to rectify the AC said you have been charged more on installation part for tape and outlet pipe and the piping hasnt been done properly with lack on instruments.

The only thing I wanted to know the bill for installation with break up.And also when Girias claimed that LG engineers will do the installation then why inexperienced engineers from Subi services came to install the AC???.pleas provide with the proper pricing of the items used while installation.

For further coomunication please call me at [protected].

Please find the TIN of bill : [protected]
CIN: U51395KA1999PTC025042
CST:[protected]
The bill had a large size so was not able to attach.If any email is there I will firward that

Hi,
I purchased philips 39 inches tv on 27.03.2017 in your branch (Ns palya bannerghatta road 560076. But instillation not done till the day (31.03.2017)

What the hell your company giving service to the customer, after purchasing product we should keep on remembering in your branch. If you can, t able to give proper service, close your company

I should solve this problem within 24 hrs, if not, please tell your branch to take product back.

Hi yesterday i purchase lg tv in marthahalli girias showroom i do not liked it i want to exchange that and get samsung tv so the sale executive told me that once the bill is generated we can not exchange still they have not done tv delivery to my home please do the need full it not even 24 hrs executive says if you want to exchange you need to pay vat amount then you can exchange

I bought ifb elite aqua sx 7 kg washing machine from girias at bommenahalli; hosur road bangalore on 13.02.2017 at 08:00 pm.

At the time of buying sales executive( mr. Shreedhar s) confirmed me within 24 hours machine will be installed.

But nothing has been initiated from their that i came to know when i called ifb helpline number.

It's quite disappointing about the service. Now i can't do anything untill my machine has been installed.

Hi Team,

I bought an Onida smart tv in which I received the only tv remote. So
I had raised complaint along with Girias team. After waiting a long
time finally we received the parcel in that I got only USB controller.
When I called them they said that charging cable will not be present
along with the supply.
So I would like to know if that is the case then how will I charge the
tv remote.

Please help me to sort out this issue.

Regards,
Akhilesh
91-[protected]

On 25th Dec 2016 I have purchased Samsung Galaxy J 7 Prime from Girias newly opened show room at Yelahanka. As a introductory offer smart watch given as gift, but the smart watch which is given as a gift is with problem and it never runs even for half an hour. By giving defects product as givt they cheating the cutomers. I even informed that if I do not want a gift, there is a reduction in the MRP of the original product. So it means the value of the gift is included in the Original product and I have paid for the gift. So I hereby requesting Girias to replace the gift with new one

Hi Sir I am Muktiyar two months back I had purchased samsung washing machine.your sales person Mr Sandesh told that after purchase you will get lucky gift after one week.two months over no gift nothing simply Mr Sandesh bluffing the customer very hopeless service he is giving to Customer.i want my lucky gift immediately .take action on Sandesh.i am Muktiyar Mobile number [protected].

Hi,
I have order refrigerator on 31/12/2016 in Girias Bommanahalli, i dont want buy there but my friend only forced me to buy, this is the first time i had entered girias, but they gave worst response, i have ordered refrigerator, sales person Mr.Shivu explained lot about refrigerator and we asked about availability he said its available in godown, we have paid full amount, no emi no load we have paid full cash .. still we have not received it, daily i am calling, the most frustrated thing is he confirmed it will be deliver on 1st jan 2017, so we have waited up to night 9.00 PM, bcz of him all our family new year plan ruined, really its irritating at least the can call & update status, then they said today evening will deliver but when i call around 6.30 PM no response from your staff, really its bad experience for me with Girias hence forth will not buy anything girias, rather than billing customer satisfaction is important ..

Respected sir /madam,
We always believe that GIRIAS is good in customer service their products is good and long lasts BUT I GOT VERY BAD SERVICE FROM GIRIAS HAMPANKATTA MANGALORE,
AFTER 2 MONTHS THE PROMISED GIFT WHICH THEY ALSO MENTIONED IN THE BILL COPY GIVEN IS OUT OF DATE
I PURCHASED 2PRODUCTS ON 21st OCTOBER 2016 BUT THE GIFT MANUFACTURING DATE IS FEBRUARY 2015

Respected sir/madam,
We purchased 2 Samsung products From Girias Hampankatta Branch Mangalore on 25th October.
They have promised & even they are mentioned some GIFTS in the BILL also
While delivering they said that gift will come later

But the SHAME to respected girias is till today we haven't got any gifts even we asked them for several times
Actually we haven't expected the gifts but DISGUSTED now

I have got lg tv 32lb582b on 11-oct-2014 in girias trichy road branch coimnatore. sales person told this t. v has a diwali offer of 3 years warranty but now he is denying all l. g t. v has a warranty of 1 year. i was really upset about the words by the sales person and team girias in trichy road branch coimbatore.

Now my t. v has a display problem it will done on chargeable basis as discussed with l. g. girias and team is full responsible to service my t. v and take necessary action to service my t. v with free on cost.