Girias India Investment Complaints & Reviews

Dear Sir/Madam, I am Narayanaswamy M residing at #1171, 26th main, Jayanagar, 9th block east end. On 4-july-2015 Paid 17000 for Refrigerator (Godrej RD edge pro 190 pds 6.2) and Sterilizer (vg 50) at GIRIYAS bannerghatta road near shoppers stop. They delivered damaged refrigerator on Sunday (05-july-2015) . Immediatly i called giriyas showroom representative, he told he will replace soon. Today (06-july-2015) Mr.Narasimha Giriyas Bannerghatta road called and asking me to pay extra money for replacement otherwise he is telling me to come to show room with defected part and get new one. even My friend also bought same product, his refrigerator door came out. He is not even getting replaced. Please help. My details : Narayanaswamy M ph : [protected]

Hi my name is chandra sekar I buy Panasonic air conditioner on Monday till date delivery not yet received I purchased Ambatur branch and forget to give me a installation coupon the refuse to give gift items again I visit branch 2 times I spent my car diesal expenses I put 500 r.s almost I visit 3 times the show room see iam regularly I purchase Giriyas only but this time lot of dealy Ambatur branch open newly so I thought I get some gift item so I trevel almost 15 k.m from my home but no use dealy for delivery no single gift the forget to give me installation really iam disappointed pls short out my ishue as early as possible Regards Chandra sekar [protected]

I purchased an a/c from girias(washermanpet) bill no cs/wpt/1928 on 18 may 2015. I was promised for 3 gift items that includes holiday package, induction cooktop, tower fan, First i was fooled regarding the holiday package telling i would get a stay at a star hotel but after talking to the concern person i come to know that its a lodge where they will allocate my stay. Now its been more than a month i still did not received my other two gift items. Tired of calling the person in charge. They have clearly mentioned grace time of two weeks from the delivery date to send the gift item. Seeing the legal procedure againt whome do i file a case in the comsumer forum? Should i send a notice to old washermenpet branch or to the head office Resolve this as soon as possible Hitesh surana [protected]

I puchased a washing machine from Giras Marathahally branch on Sunday. Before billing the store manager told they will deliver the washing machine on Sunday evening. After the billing they promised to deliver on Monday 3 PM. Till tuesday 8 AM the washing machine is not delivered and no one is picking the call on which ever number they had given me to contact them. Now I need to visit the branch to cancel the product. Not sure what kind of quality product they will deliver as I totally lost faith in them. Big cheaters... I should have read the reviews on them in Mouthshut, they I wouldnot had made this mistake of going to them for purchasing something.

Sir, I have purchased samsung LED UHD 3D tv on 19/10/2014 from your Giriyas virugambakkam branch.After purchasing I came to know the 3D features is not available in TV. the store people told its a 3D LED UHD tv and my bill also shows the same(invoice attached herewith). I have purchased this TV based on based on the promising features o[censored]HD and 3D with inbuilt WIFI. But your branch people misleaded me and delivered a product that not meeting my requirement. this is clear way of cheating and the product was non functional past one month. samsung service engineer tried to rectify the issue more than six times by visiting my house and they could not even identify the problem. then they have taken my TV to their factory. the problem repeated again the same day of return of the product. Again they have taken the TV to their workshop and done some changes and return. now the TV is functional but I am doubting the integrity and reliability of the system because it took them one month for identify and rectification of the problem. i need a clarity regarding the specifcation mismatch in the TV that you assured while purchasing. if the 3D feature is not available in the existing product I need a replacement with all the features that you promised at the time of purchase(as per my invoice). I purchased this TV using finance option from your virugambakkam branch and still paying the dues. so I need an amicable solution and expecting your early reply. Regards Ajesh kumar V

Dear sir, I was purchased ( 32 LB 5828 HD) LG LED TV with combo offer ( SOUND BAR PHILIPS ) last april month(02/04/15). HERE WE RECEIVED LED TV ONLY BUT STILL NOT RECEIVED SOUND BAR . I ASK TO INQUIRY SEVERAL TIMES .BUT NOT RESPONDING YOUR STORE PEOPLE AND TWO MORE TIMES I DIRECTLY WENT TO THE STORE THAT TIME ALSO WE GET BAD EXPERIENCE .I DON'T EXPECT BAD CUSTOMER SERVICE IN YOUR STORES( GIRIAS - OLD WASHERMENPET ). BELOW MENTION THE DETAIL PLEASE TO THE NEED FULL . STORE NAME BILL NO DATE GIRIAS OLD WASHERMENPET FS/WPT/[protected] NO 18, HARBOR SQUARE CEMETERY ROAD CHENNAI - 21 SALES PERSON SHEIK MOHAMMED Customer name & address CONTACT NO DEVARAJ [protected] NO 35/16 OLI MANGAR STREET ROYAPETTAH CHENNAI -14

I purchased a laptop from Girias, Kalyannagar, Bangalore.The customer service is very very bad and sick.They said as per the paper advt they are giving away 10 in 1 accessories.When I took them home and checked, the laptop bag was torn.I went back for a replacement, argued and got a replacement.Next day I realised they had given me a small size laptop surface protecter skin.Also I noticed the screen guard did not stick and so did the touch pad guard. So it shows they are giving away waste material in the name of freebies but are actually charging the base fee for the same.

I bought a Aquaguard water purifier worth 19, 200 from Girias Malleshwaram. They gave me a world cup offer of 2% cashback on India vs South Africa match. I was eligible for this cash back if India win the match and the same happened. I called them instantly and they replied i would get my cashbach after the world cup series. Now after the series if i called them, they asked me to come to the outlet nad collect the cashback. After i went to the outlet they told they cant provide me the cashback as the world cup season is over. How ridiculous is this. This is the utter cheating i had ever seen in my life. I can share my bill number if anyone needs it. Guess what... Even though the cashback which i am supposed to receive is very less, i will teach these a lesson. i would lodge a complaint in the consumer court regarding this.

Hello, I purchased an LG inverter AC on April 11th 2015 since there was the Tamil New Years offer which had clearly stated a free installation, a tower fan, induction cook top and a family package. I have paid and initial amount of 17000 and the balance will be on an EMI basis through my Bajaj Finserv as I am the card holder. The customer verified my details when I provided him the information that he requested and he crossed verified the data of my Bajaj account on the system and that is how I was able to purchase the AC. The package will be delivered on the 30th of April as per my request. Apart from that the advertisement clearly stated that for Bajaj EMI card holder will receive a gift worth 2490. Now it crossed my mind when I purchased the AC which was on the 11th however I went today April 14th 2015 and inquired on the same. The guy by the name of Vineeth who is more of the cashier at this branch kept insisting that I should have inquired about this the day I purchased the AC. He along with another customer service guy stated that I have not bought my AC using the card so I would not be eligible for the gift pack. I told them that I am paying my EMI through the bajaj scheme and it does not stated anything on the advertisement about purchasing using the card but clearly states 'for card holders they get for a gift pack worth 2490'. Now I am a card holder yet why are they insisting I am not eligible for it. Are they giving this gift from their own pockets or are they dodging the customers so they can pocket the gifts. This is really unacceptable customer service. I would like for you to look into this. You can track my finance using my mobile which is [protected].

I had purchased 1 samsung 32H5500 smart tv from girias keelkattalai branch chennai, for tv i got free Philips sound bar. They delivered after 3days from booking. The problem is sound bar not working when insert the AV pin. Its only working when insert the small pin which one for use of mobile to sound bar. I inform to girias they said that small pin enough. Please ensure that problem. My mobile no [protected]

I purchased Fridge, washing Machine and AC from Keelkattalai chennai branch. Of which Fridge and Washing machine are taken in a exchange offer . Almost one week passed away, nobody turned up till today to take back the old products. What the Bull management you are running. What the bloody management is doing i don't know. Today Irresponsible customer service . The total team is irresponsible, especially the manager involved in this purchase is Mr.Joel. If it is not taken taken back, i am going to lodge a police compliant against the responsible team.

Hi Team, This is Chris, We have recenty purchased a home theatre system from Girias Anna Nagar shop they have sold the display piece with some other remote of another set to us, am highly disappointed and underwent severe agony following up with technicians of sony finally they confimed yes, the shop also agreed they have sold the display piece, seek your kind assitance for justice of customers like me. Would wish to witness justice in this case soon, as the player not working was following up with people for more than 1 week by going through unneccessary stress and Trauma. Regards Christi [protected]

Hello all, We purchased 2 ACs on Feb 14th-2015 from Girias jayanagar outlet-Near Ashoka pillar, and we were promised a DVD gift hamper worth Rs 10, 500/- as we had purchased through Bajaj Finance, but even today after nuemerous calls to the sales person and the Bajaj finance representative they still maintain that the gift has not reached them. All of them are dodging my calls now. Be ready to experience horrible customer service if you are buying from them, they really dont care after you have paid for the goods. I can share the bills on request.

Hi, I am Ramesh, (CELL [protected]) i brought a LED Philips TV, from GIRIAS MALLESHWARAM, show room on 26.102.14., VIDE INVOICE NO. 8724 At the time of purchase they given all details of offers PHILIPS SCRATCH CARD 2014 & 3YEARS WARRANTY \. But even today the Show room executives not handed over Scratch card 2014 of Philips. But the Philips executives says they have sent all offer related with the product only. Every time from purchase i visited more than 7 times to show room met concerned manager and one Mr. Abhilash executives says he will call me in 3 days, which has not come even today 08.01.2015. when i checked on line they charged more for the product also. If such service with fake offers running consumer will have different image on GIRIAS. PLEASE STOP FOOLING CONSUMER BY GIVING FAKE OFFIERS. Ramesh C, Cell : [protected]

I had paid for a Panasonic TH 670 50 inches at the HRBR Layout branch of Girias. Though I paid and the amount was reflecting in their account for the last 6 days, still they have no clue as to what's happen arround. The sale man Lakshmikath, cell no[protected] promised me to stay home on 15 th to receive it as I live alone. After waiting for the whole day and 32 calls to his number, I was left disappointed and without any response. On 16 th the customer care calls up to check if am happy with the TV installation, irony is still not received the TV leave alone happiness of installation. I call the landline, none pick the call it keeps ringing. I search the website and call the no. They say they will call back in 10 minutes and that never happens. I have still not received a call for delivery as am writing this. Don really know if I will ever get my TV...left at the mercy of few unethical, unlearned, non committed men in business.

I purchased a LG washing machine from girias annanagar chennai, they would take back the old washing machine the payment was made by cheque and washing delivered on 1/08/2014. The delivery person demanded Rs 100 as delivery charges and it was paid, he was asked to take the old machine, he said it is LG responsibility. A person from LG came on 2/08/2014 to commission the machine, he informed the dealer has lied it is the dealers responsibility to take back the machine. The dealer was contacted on phone and he said he will take the old machine in day or two. When pressed he will definitely take it back by 9 pm 2/08/2104. He has not done so. Now we are left with a packed washing machine and do not know when the dealer will fulfill his commitment and the washing machine will be commssioned.

Dear Sir,

I am K.C.Lazaru. I have bought a Samsung washing machine from GIRIAS. It made a stall arrangement in Chennai Trade fare Centre for 3 days ( 04.07.14 – 06.07.14.) There I booked it and give me an advance payment of Rs.1000/- I will agree to pay the remaining on the time of delivery. They assured me to deliver it on Tuesday ( 08.07.14). I called him on that day morning to confirm the time, but the salesman Mr. K.Srinivasan ( Contact No.[protected]) At last he picked the call at the evening and he given his manager’s number. He is Mr. Deva and his contact no. Is [protected]. The number was ringing. But he wont pick the call. I messaged to his mobile number that I will register a complaint. After that he said that he tell me the status of my bill within half an hour. But he never make me a call for 2 hours. So once again I call him. But he never pick my call. I am very much mindly disturbed with their poor service. Please do the needful to buy the washing machine which one I booked.

The Details of the bill :
Company : Girias
Dt : 05/Jul/2014
No : CS/TNHO/728
Product : Samsung Washing Machine
Model : WF1650NCW

Thanking You.
regars,
K.C.Lazaru
[protected]

I bought Samsung LED 3D TV on 7th July 2013. I lost the bill they provided and now asked for duplicate invoice which is required for extending the warranty. when I asked the chennai Tambaram branch where I bought the TV, they said their database was crashed and they could not get us any old invoices. It is really unbelievable and the customer service is very poor and they said we have no rights to ask them. I said I won;t return back to your shop if you are responding so poorly, and the guy responded that its your wish and no body is forcing.

I have taken one washingmachine from Girias Marathalli. They told they will give stand. But still after two days also they didn't provide. and they are just playing aroung. and in the marketing they are saying very good show room and providing good service. but according to me they are just providing bulsheet service. just giving false commitment to the customer and playing around. and non of there number is not working. I think it is master in playing with customer Anup [protected]

I purchased a split AC from Mangalore Kadri road retail outlet six months back. Now the problem is water is pouring in my room from AC. It is not going in to the pipe connection made for the purpose. I am calling GIRIYAS Mangalore shop since last one week. No body is caring. What a disrespect to customers? If the worst service continues I will not (even my friends) purchase any thing from Giriyas mangalore. Can any body heed and help? Ashok Illur Ph: [protected]