Google India / Tez Complaints & Reviews

Hi Team,

On 23rd September, I noticed there is some issue with the battery of my mobile phone. I called the customer care support and registered a complaint. They asked me to provide the photos of mobiles and asked me don't use it. Over the days they asked me few details over the email and I provided the same. Finally on 26th September, I registered a service request with their partner. On 29th September, the technician came. By that time battery was swollen and almost coming out. Their partner diagnosised the device and have me the quotation and that descuissue with display. I was not facing the issue while registering the complaint. The display was working fine. Just because they sent the technician my device is destroyed. Now, Google is not admitting sending the technician after 6 days of registering complaint was their issue.

Intentions behind the reporting for this account are 2:
1. Block this fraudulent business from google pay (Google Tez) before they scam other users
2. Possible reversal of payments from this fraudulent account.

This account claimed to be a business selling mobile phones from Bangalore and asked for payments for "Samsung Galaxy Note 20 ultra", which they will then deliver at my doorstep.

I made my payment through Google pay to "[protected]@upi" in 3 parts for 2000, 26, 000, 5, 040 making the total of rupees 27, 040.

The device never reached my house. On asking for refunds, this account blocked me on WhatsApp, call, and every other place.

I have all the chats, all the call recordings, and all the invoices sent by this merchant.

I chose Google Pay because of its policies against theft and reversal of payments (hosted on support.google.com)
I ask Google to block this merchant as well as expect a full refund for all my payments.
I will be more than willing to make my case in the emails.

Transaction of Rs 4200 has been made on Kotak credit card xx××××× on 13-Oct at GOOGLE *Kay Richey. Available credit limit is ××××

I made a transaction of Rs 10000. The amount was debited from my bank but the transaction was unsuccessful. The receipt said the money will be refunded in 3-5 days. It's been 8 days and still, it's not refunded. I am sharing the receipt. Please look into the matter.

On 8 October. my friend send me money through Google pay Rs. 500. Google pay show money received Rs. 500. but not credited my bank account.

Today is 10 October. but still not received money Rs. 500. in May bank account. plz solve my problem as soon as possible.

my bank account number is [ protected].
my upi transaction id is [ protected]

Plz solve my problem..

I have tried to recharge mobile no.[protected] on 16 sep 2020 through my google pay account and the amount debited. But recharge processed not completed successfully. I have raised the dispute and the reply was status will be once received. After 3 days i have sent mail to google pay customer care and 3 times i had chat with their representative. All the time they assured me that the money will be credited back and same is taken up with their bill desk. Today, after 21 days with happily they are telling money is credited to the biller (Idea prepaid mobile). Is there any use to credit the money to the biller once the purpose is not met. Their duty was to credit back the money money from where the amount is debited. Now i have run behid the idea for the same. 221 days i was frequently contacting google pay and a pathetic reply finally got. Request do the needfull to credit back the amount in my account.
Google transaction id cicagkcv4ze_ka
An earliest action will be highly appreciated. Thanks

2000 rs send another account but amount debit process failed

Mobile number : [protected]

On 3-10-20 i have paid current bill consumer number:[protected] through google pay rs 310 but now the app shows processing. So far it has not been successful. Now the new current bill has arrived. The previous bill amount is added to it as arrears. What should i do. Please kindly resolve as soon as possible

I have made a transaction of an amount of Rs 6154 through Google pay from my account [protected]@oksbi to yatra.com for flight ticket booking on 18 sep 20. But payment not receive by yatra.com ( their reply attached) neither booked my ticket nor my deducted amount of is reversed back to my account. I have also complaint to yatra.com and State bank of india till date my issue is not resolve. Therefore you are requested to take necessary action at the earliest.

11600 rs debited from my account while making transaction through google pay but did not received by the recipient

Myself Sunil Maheshwari I have transferred 4000 by my Google pay UPI since 1st October 2020 and receiver still not get SMS from Bank for credit information only showing in Google pay application for received confirmation not in Bank. I have tried to logged a complaint in Google pay feedback and dispute option but no any reply from there.

Receiver's continuously asking me for money.

Please help.

My account was credited with 5000 rs in 1st october that day also debited 4373 rs

My account was credited with5000 rs in 1st october, butinthat day it was also debited

Hi Google Pay Support Team,

Hope you are doing well, I made a Google pay transaction on 29th Sep 2020, From my Gpay account(registered with mobile no +91 [protected]) to account registered with Number [protected] of Rs 4000/-.

Looks like amount is deducted and neither it transferred to the receiver's account nor credited to my account. Please have a look into this asap

I want my money I did not make this tran acting

Dear sir
I request you to my google pay a/c upi transaction dated[protected] amount debit in my bank account but nor refill wallet upi transaction id.[protected] & google transaction id cicagkdiwyn9dg rs.3014.16 amount deduction from bank account no[protected] name bharat kumar tailor bank name canara bank kakad market branch i complain in google pay but not response so please check & solve my query

Bharat kumar tailor
[protected]

I received a a call from icici (Computer generated) for approval of a transaction of rs. 3000, to which i didnt give the consent and blocked the card. Later when i contacted icici customer support, they informed me that it was tried by google kay richey, about which i havent have the slightest idea.
This is super forgery.

Transaction amount 7000/- which i deposited to my other bank account on 25th september at 3.21pm. But my transaction was failed and money deducted from my account. As per gpay notification amount should be refunded 3-5 days. But still not credited in my amount. Please have a look this matter. And i have attached my transaction screen shot.

Contact no. [protected]
Transaction id:[protected]...

I do upi transaction on date 16.09.2020 and transaction is failed but amount debit to my account and not credit to beneficiary account and not reverse in my account kindly check and solve these issue. Transaction id is[protected]

You guys have eaten my money, refund my money or else i will get the police complaint dead so rupees has been rejected from my account on august 28, 2020 and the responsiveness of google is brought to my account.
This fraud app is famous because of the name on google, there is no existence of other wise