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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 26

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Prasenjeet Sengupta
from Rourkela, Odisha
Jul 2, 2020
Resolved
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Address: PRASENJEET SENGUPTA. AT - PLOT NO - E/133, PHASE - 1. CHHEND COLONY. DIST:- SUNDERGARH, PO:- CHHEND COLONY. PS:- CHHEND COLONY, STATE:- ODISHA. ROURKELA-15, PIN NO:- 769015.

I have made a recharge of Rs.149.00 but amount deducted from my account but it hasn't recharge successfully. It shows that recharge failed, but till now the amount did not credited to my account yet. Google pay always perform this type of activity. Last week it also hold my Rs. 5000. This week again did this thing.
Jul 3, 2020
Complaint marked as Resolved 
Thanks for refund
Google India / Tez customer support has been notified about the posted complaint.
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    Muthulakshmikalai
    from Chennai, Tamil Nadu
    Jun 30, 2020
    Resolved
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    I made a transaction via google pay but the same was debited from my account whereas not credited in the recipients account and the number of rupees rs.500 is not yet refunded to me as well.
    The amount transaction was made on 30 june 2020 and usually google pay transaction will end in a minute now its not done even more than an hour.
    I have tried contacting the google pay customer care but no use.
    Please extend your valuable support. Other transaction proof attached as a image.
    Upi transaction id:

    [protected]

    Google pay transaction id:
    Cicagkcp_ejgeq
    Apr 15, 2024
    Complaint marked as Resolved 
    i do not remember this case...it was raised long time back so closing
    Google India / Tez customer support has been notified about the posted complaint.
    ubale wrong avccount money send in google customer
    Renuka Bommanalli's reply, Jan 9, 2021
    please send my money 7 day hogaya wapas dalo hamara amount
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      R
      Raw Kumar
      Jun 27, 2020
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      Address: htt: Googlepay.com

      Google pay
      Upi transaction amount pending.
      I am discouraged and disgusted with google pay customer care number, [protected]. Googles bias against christian companies. What happen to free speech. Recently you banned any adds for a christian publishing company but you allow porn & filth. Please get your priorities in order or you are going to loose business. You are not the only gas station on the block
      Google India / Tez customer support has been notified about the posted complaint.
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        Rawkumar
        Jun 27, 2020
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        Address: htt:Googlepay.com

        Google pay
        Upi transaction amount pending.
        I am discouraged and disgusted with google pay customer care number, [protected]. Googles bias against christian companies. What happen to free speech. Recently you banned any adds for a christian publishing company but you allow porn & filth. Please get your priorities in order or you are going to loose business. You are not the only gas station on the block
        Google India / Tez customer support has been notified about the posted complaint.
        Jun 27, 2020
        Updated by Rawkumar
        Google pay
        upi transaction amount pending.
        I am discouraged and disgusted with Google pay customer care number, [protected].Googles bias against Christian companies. What happen to free speech. Recently you banned any adds for a Christian publishing company but you allow porn & filth. Please get your priorities in order or you are going to loose business. You are not the only gas station on the block
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          avgsankar
          from Mumbai, Maharashtra
          Jun 27, 2020
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          My transaction was failed on 24 jan. I have taken up issue with google pay so many times. Every time they ask my bank statement proof that amount is not credited to my account. I always submit. They inform bill desk has initiated refund and amount will be credited within 7 business days. But it never happened till date. Please do needful.
          Ambati veera gowrisankar
          [protected]@gmail.com
          Google India / Tez customer support has been notified about the posted complaint.
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            E
            Eshwar Jadhav
            from Bengaluru, Karnataka
            Jun 27, 2020
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            Address: Google pay

            Sundirect recharge amount 278 is paid, but not successful sun recharge, so plz recovery amount,
            Google India / Tez customer support has been notified about the posted complaint.
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              soitjeetu
              from Powai, Maharashtra
              Jun 26, 2020
              Resolved
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              Address: Chhend Colony, Phase-1, Plot No- E/133, SUNDERGARH, Rourkela.

              Today on dated 26th june 2020 i made a payment of rs. 5000 to another recipient account. But few moments later my amount has deducted from my account. But recipient also has not received that amount yet. When i have talk to customer care executive, they told me that your money is safe and will process within 48 hours. I told him that it is an medical emergency, so kindly refund or payment to recipient that amount as earlier as possible. But they arguing with me and told again and again that 48 hours to processing. Kindly help me to refund my amount of rs. 5000 as soon as possible.
              Jun 30, 2020
              Complaint marked as Resolved 
              Thank you very much sir for my refund
              Google India / Tez customer support has been notified about the posted complaint.
              Jun 26, 2020
              Updated by soitjeetu
              Kindly resolve my issue means refund my money back as soon as possible. This kind of process of transaction is not so good. Regular basis of hold the payment of every Google pay customer is not for good for Google pay UPI. it's life is not longer.
              Jun 26, 2020
              Updated by soitjeetu
              Today on dated 26th june 2020 I made a payment of Rs. 5000 to another recipient account. But few moments later my amount has deducted from my account. But recipient also has not received that amount yet. When I have talk to customer care executive, they told me that your money is safe and will process within 48 hours. I told him that it is an medical emergency, so kindly refund or payment to recipient that amount as earlier as possible. But they arguing with me and told again and again that 48 hours to processing. Kindly help me to refund my amount of Rs. 5000 as soon as possible.

              Jun 26, 2020
              Updated by soitjeetu
              Today on dated 26th june 2020 I made a payment of Rs. 5000 to another recipient account. But few moments later my amount has deducted from my account. But recipient also has not received that amount yet. When I have talk to customer care executive, they told me that your money is safe and will process within 48 hours. I told him that it is an medical emergency, so kindly refund or payment to recipient that amount as earlier as possible. But they arguing with me and told again and again that 48 hours to processing. Kindly help me to refund my amount of Rs. 5000 as soon as possible. Sender & receiver account screenshot mention given below:-

              Jun 27, 2020
              Updated by soitjeetu
              On dated 26th june 2020 I have made a payment of Rs. 5000 to another recipient account. But few moments later my amount has deducted from my account. But recipient also has not received that amount yet. When I have talk to customer care executive, they told me that your money is safe and will process within 48 hours. I told him that it is an medical emergency, so kindly refund or payment to recipient that amount as earlier as possible. But they arguing with me and told again and again that 48 hours to processing. Kindly help me to refund my amount of Rs. 5000 as soon as possible.

              Jun 27, 2020
              Updated by soitjeetu
              Today is 27th June but still I have not get any confirmation of my amount of Rs. 5000. When I will get my money back. Google pay is harrassing me a lot. Kindly refund my money as soon as possible. Please I request you that please return my money to my account or paid to beneficiary. Please sir it's my humble request.
              Jun 28, 2020
              Updated by soitjeetu
              Today is 28th June but still I have not get any confirmation of my amount of Rs. 5000. When will i get my mom ey back ??? Transaction history has given below :-

              Jun 29, 2020
              Updated by soitjeetu
              Today is 29th june 2020 but still I problem have not resolve yet. Please do not fraudulent. Kindly give my money back please.
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                WiseGeek
                from Chennai, Tamil Nadu
                Jun 25, 2020
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                Address: Jones Kirubhakaran, 102a/15, TCS Nagar Ext, Koottappalli post, Tiruchengode 637214

                Dear sir / madam,
                I am writing to you to raise an issue about: money transfer & upi
                The issue that is really frustrating, when i was desperately looking for money, the money which has been transferred is for an emergency, however led me cling on starving for money, the situation waxes and veined, transferring the money, i have transferred rs 1000 from [protected] with upi id[protected], and the transaction id is cicagkcrjyghsa, and rs 500 from [protected] with the upi id[protected], and the transaction id cicagkcrjevckw two different gpay account on 25/april/2020. It shows the transaction in the statement. But it is not credited in the account. Can you please help us on this, since it’s been a long time that we have expected the refund. Account debited but beneficiary account not credited for payments made by upi it occurred on: 25/04/2020, i have been trying to register my complaint online too with the bank, but without success. I even took out a mini statement from the atm for my account, wherein i again checked about the transaction. Clearly, the debit amount was only reflecting but there was no reversal. When i contacted my banker there have been no clear instructions or mechanisms for consumer grievance redressal for failed transactions, in-spite of all my needs, they led me to spend more for curating the possibilities to retrieve the cause and the money. I can even claim compensation for the money i spent is more than what i transferred, just to find a solution. However it took more of my time and led me frustrated so long that i am still struggling to recover the money and i have't got any constructive response other than a case filed by the upi.
                Fyi case id [[protected]]
                We will be pleased if you could return the money at the earliest possible.
                I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                Hoping for an early redress to my complaint,

                Yours faithfully,
                Jones kirubhakaran
                Google India / Tez customer support has been notified about the posted complaint.
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                  A
                  ankiitsingh
                  Jun 25, 2020
                  Resolved
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                  Resolved

                  I did a jio recharge of 555 ([protected]) on 13th june 2020, but transaction failed and also amount got deducted from my bank account, i waited for 48 hours for the refund but there was no refund so raised a dispute, its been more then 10 days but i did not received the refund . UPI TRANSACTION ID[protected]
                  Jun 29, 2020
                  Complaint marked as Resolved 
                  Google India / Tez customer support has been notified about the posted complaint.
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                    தமிழ ன்பன்
                    from Mumbai, Maharashtra
                    Jun 24, 2020
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                    Address: Puducherry

                    Pls refund my amount rs.510

                    But delay 1 months ago

                    Already complaint in app

                    But responsible in not customer service worst
                    Google India / Tez customer support has been notified about the posted complaint.
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                      Omkar234
                      Jun 19, 2020
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                      I have done a recharge of 149 onlf airtel for which money was deducted but recharge was not done .
                      I received a mail that you will receive a mail within 7 days.
                      Google India / Tez customer support has been notified about the posted complaint.
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                        Rosa Duarte
                        Jun 17, 2020
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                        Address: i dont know
                        Website: i dont know

                        I was charged 53.11 for google kay richey that i never approved and in pending mode right now. I want this removed immedately.
                        Google India / Tez customer support has been notified about the posted complaint.
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                          Dev7412
                          Jun 14, 2020
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                          Address: A-89 kanchan kunj , Madanpur,Ext 110076

                          I have downloaded an app which name is be closer. After opening this app the money was taken from my bank account rs.2449 on[protected] and on[protected] rs 2449. (Axis bank) without my permission and without any giving bank detail.
                          This app did fraud with me which is punishable under ipc section 420.
                          Kindly take strict action on it.
                          And refund my money.
                          At
                          Account details
                          Account no :- [protected]
                          Ifsc:-utib0000268
                          Google India / Tez customer support has been notified about the posted complaint.
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                            M
                            Mampuy Hmar
                            Jun 14, 2020
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                            Address: ELIM STREET, D-16, Electric Veng

                            I would like to inform you that i am the customer of esteemed bank of sbi, My account name is H. lalrosangi. On 14th June, 20209 One transaction of approx. Inr 70/- reflecting in my account which are unauthorised Debited from my account towards In the name of young joy and not aware of the expenses as well. i have not purchased any thing on this day. Message of deducted amount has come to my mobile number. I have not received an otp and.p lease cancel that transaction and refund it
                            Google India / Tez customer support has been notified about the posted complaint.
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                              S
                              Surya M Gowda S
                              Jun 12, 2020
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                              I purchased chips from teen patti mistakenly i want it to refund by teen paati please refund my amount
                              Google India / Tez customer support has been notified about the posted complaint.
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                                Kamini Bothra
                                Jun 11, 2020
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                                Address: Gujrat jamnagar
                                Website: Gpay

                                Navin Singh tomar Indian army btatea apnea apko kl unhonea mere gpay se 15000 debit krliyea hae 5000 krkea teen br kl rt ko or aj morning mea do br mea online cloth ka business krti hu unhonea mujhse 15 lehngaa purchase krea thea to manea bola okay or kha cod nahi hae online payment krna hoga pytm yaa Gpay se to unhonea gpay no kiyeaa to kl rt ko pehlea unhonea 10 RS mujhe send kiyaa to mere gpay mea agyaa fer unhonea gpay ka scanner vejaa or kha esea scan kijyea amount apko received hojyegi or mujhe received honea ke wajh debit hogyaa mere account se fer manea kha unhea to wo bolea ki ap apnea account mea 5000 fer lo to proper balance hoga to mea swipe machine se kraa hu usmea proper balance chyeaa tb apko refund hogaa to manea morning mea kisise lekr apnea gpay mea 2 baar 5000 ki or unhonea ferse wahi process return kiyaa or mere account se debit hogyaa..ab dea nahi Rhea hae kyaa kru mea smjh nahi parhi hu vhut problems horhi hae plzzzz...koe meri help kreaaa plzz🙏🙏🙏🙏
                                Google India / Tez customer support has been notified about the posted complaint.
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                                  deepak31cse
                                  Jun 9, 2020
                                  Resolved
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                                  Resolved

                                  Hi
                                  I have purchased a set of notebooks from a stationary shop in broadway kochi and paid ₹400/- for the same through google pay. First time the transaction was a failure but amount deducted and second time it was successful. I thought it would be refunded but that didn’t happen. I have confirmed from the seller as well whether it was paid twice since the amount has been deducted. But he confirmed after consulting his bank that only once he has received the amount. Then i put both transactions under review and waited for more than 3 months. But nothing happened. I am attaching the details of my purchase. It is really tiresome when you have to travel more than 10 kms again and again for the same thing. Kindly help me with this.
                                  Nov 1, 2020
                                  Complaint marked as Resolved 
                                  Hi I have received a mail regarding the same asking for my contact no. Then few days(7days) later I have shared my no. After that I sent a reminder regarding the same. But couldn’t hear again from the google pay. My apologies for delay. I really don’t have much time that’s why couldn’t reply earlier. Also thought that these processes take time. ps help me to get my money back at the earliest. I am sharing my contact details so that it would be convenient. Thanks in advance. Mob- 9599555790 Mail- [email protected]
                                  Google India / Tez customer support has been notified about the posted complaint.
                                  Jul 01, 2020
                                  Updated by deepak31cse
                                  Hi
                                  The issue has not been solved. I have got mail to share my contact no. After doing the same there is no response at all.
                                  Kindly look into the matter so that it could be resolved at the earliest.
                                  Thanks in advance.

                                  Deepak
                                  Mob- [protected]
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                                    printsource24x7
                                    May 31, 2020
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                                    I have transferred money from google pay dated 22 april 2020, 10000 x 3 = 30000 transaction to mango owner but that person received only 10000 x 2 = 20000. But 10000 not received him but money deducted from my account.

                                    Have tried to complaint google pay no response at all please help me out
                                    Google India / Tez customer support has been notified about the posted complaint.
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                                      suman Kaushik007
                                      May 22, 2020
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                                      Resolved

                                      Address: Govandi mumbai

                                      I transfered 5000 rupees to one burger point but owner of burger point haven't received that money yet.
                                      May 22, 2020
                                      Complaint marked as Resolved 
                                      upi transaction id - 003523391754 to: sp burger - q54040471@ybl google transaction id - CICAgKDett_UCQ from Suman Kaushik
                                      Google India / Tez customer support has been notified about the posted complaint.
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                                        Hareshpatel21782
                                        Jun 8, 2020
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                                        Your a/c 182672 is debited with rs 2449.00 on[protected]:39:19 at PUR/GOOGLE *Agromart/[protected] call [protected] for dispure.
                                        But I am not understanding
                                        Total my fraud account 215000 rupees plz your customer care my payment fraud
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