Google India / Tez Complaints & Reviews

Hi team,

The bill generated for the month of march 2020 with due date 16 april 2020 has been paid through google pay. The amount has been deducted but the status of the bill is pending.
The customer id[protected]
Bill paid - google pay on 9th april 2020 at 1 : 23 pm.
Google transaction id - cicagkdhwdd2ea
Upi transaction id[protected]

Kindly let me know when can i expect my refund.
Will be awaiting you response.

Regards
Ashwini

Google India / Tez customer support has been notified about the posted complaint.

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Please refund my money 🙏🙏🙏 2449

Apr 09, 2020

Updated by Sukhchainsingh1111 Please refund my money 🙏🙏 2449

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I rechage a mobile no -[protected] my jio prepaid from Google pay on 9th april.. amount of 199rs.. But recharge not successful but money debited from bank account.. through UPI ID transaction[protected]

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Dear sir/madam,
I am avishek roy. I transfer money to other bank account on 04 april 2020 at 01:41pm from google pay.
This transaction is till now under processing.

Upi transaction i'd is[protected]
Google transaction i'd - cicagkdhxjv7aq

Transaction details given below

04/04/2020 upi/[protected]/13:41:30/upi/[protected]@sbin000 500.00

So please refund my money as soon as possible.

Thanks & regards,
Avishek roy
[protected]

Google India / Tez customer support has been notified about the posted complaint.

Apr 07, 2020

Updated by Asakto Chele Dear Sir/Madam,
I am Avishek Roy. I Transfer money to other Bank account on 04 April 2020 at 01:41pm from Google Pay.
This transaction is till now under processing.

UPI Transaction I'd is[protected]
Google Transaction I'd - CICAgKDhxJv7aQ

Transaction Details Given Below

04/04/2020 UPI/[protected]/13:41:30/UPI/[protected]@sbin000 500.00

So please Refund my money as soon as possible.

Thanks & Regards,
Avishek Roy
[protected]

Apr 07, 2020

Updated by Asakto Chele Please reply me in an urgent basis

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Address: I don’t know

Website: Google kay*rickey

Can u stop trying to charge my chime card

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Upi transaction I'd:[protected]
Bank: standard chartered bank
Date: 28 th March
Amount : 599
I did the idea recharge through Google pay ok n 28th March still recharge not completed but my account got debited also checked with bank and Google pay .. assisted to raise there they contact them if. Not resolved.
Pls resolve and contact me
Email I'd [protected]@gmail.com
Phone [protected]

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I had contacted them to have the recent transaction cancelled and refund. Explained them exactly what happened with the boutique person. Since she is not responding to any of my calls and messages. She is a cheat. I contact google pay they was like we are here to help. I waited for 3days to raise a dispute only then it accepts. I disputed and now they are like contact your bank. They are helpless. Waste of time contacting them

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D

Deniyal

Apr 6, 2020

I am send to money from 28.02.2020 Rs5000 but Not Reach receiver Account and my Account please Help me

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Deniyal's reply, Apr 4, 2020

I am send to money from 28.02.2020 Rs5000 But not Reach receiver Account and my Account please Help me

V

Veersa007

Apr 6, 2020

Purchased 600 uc in pub g mobile for 799rps on 2 April 2020 via paytm upi, but I didn't receive uc, the money 799 rps deducted from my bank account .
So please refund my money.

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My google pay account is suspended but why i dont know sir. I will contact google pay support. Google pay support send mail reactivate form. I will fill reactivate form but google pay support send mail in your google pay account is suspended. Plz help me sir i am mot any suspicious activity in google pay account sir. Plz help me sir. Please reactivate my google pay account.

Mar 31, 2020

Complaint marked as Resolved

Sir plz help me sir plz reactivate my google pay account

Google India / Tez customer support has been notified about the posted complaint.

Mar 31, 2020

Updated by Anand2007 Plzz solve my problem sir plz kindly request sir plz reactivate my google pay account

Apr 01, 2020

Updated by Anand2007 Sir plz reactivate my google pay account sir please sir.. i am not using any suspicious activity.google pay support send email i am using suspicious activity and unusual activity so google pay support protect my users so your account will be suspended plzz sir kindly asking you sir plz reactivate my google pay account.. see the email msg sir plz help me sir plz reactivate my google pay account sir please sir...

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B

Bicky Rana

Apr 6, 2020

My amoumt deducted from account while i am try to get some uc in pubg mobile.. its 420 ruppes for 325 uc.. amoumt deducted but i didnot get any uc.. in google purchase history it is not showing but in my bank's statement it is showing.. i want refund please help.

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V

Veersa007

Apr 6, 2020

Purchased 600 uc in pub g mobile for 799 rps on 2 april 2020 via paytm you but I didn't receive uc, the money 799 rps deducted from my bank account .I paid money to google pay
So please refund my money.

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I have initiated a transaction of ₹4000 on 29 february 2020. The transaction id is[protected]. The amount has not been debited from my account but the payment is still being processed by my bank. I want to cancel the transaction so that i can initiate a new transaction. My bank has asked me to raise a complaint on the upi portal. Please cancel the said transaction

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N

NikitaAgarwal

from Powai, Maharashtra

Mar 31, 2020

I had spoken to them at the 1st place. They said they can't help and asked me to speak to my bank. Then I called the bank and the bank asked me to raise concern on upi portal

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R

Rickydhir

Apr 6, 2020

I have tried to transfer 1000rs to my friend on1st april2020. But transaction got failed and amount git debited from my account. And today i.e. 4 april 2020 . I have not got refund till now. Please give me my money back. Its of my hardwork

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Address: Camp Chaprasipura, Amravati, Maharashtra, 444602

On 13th march 2020, i transferred an amount of rs 6500 through my google pay account to another google pay account. The money was debited from my sbi account but the recipient did not receive the money. It's been 15 days and the payment status of my amount is still shown to be as "processing" in my google pay. I raised the dispute with google pay and there are no responses.
Google pay mentions that it would take 3-5 business days to get money deposited in the recipient's account but it is been 15 days and the status of the payment is still shown to be in the processing mode.
Upi transaction id:[protected]
My email id: [protected]@gmail.com

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S

Santakour

Apr 6, 2020

Googlepay customer service number [protected] all problem solve

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Address: Meghalaya, Ward, East Khasi Hills, Meghalaya, 793004

Please refund it back to my account. From yesterday the Proxmia BEta is deducting money from my account through Google pay. Please help me and returned back my money.

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Address: Shop no.32 Chakrata road ,Adjacent Capri trade centre,old cannaught place,dehradun, Dehradun, Uttarakhand

On 16th march i made 2 transaction of ₹10000 each for purchasing of laptop from lenovo showroom. At that time the payment was processing so we waited for about 2 hours for the payment to get processed. After 2hrs it still showed processing so i made cash payments to the seller. The seller assured me that the payment will decline automatically after 1or 2 days, so i withdrew the payment from nearby atm. They also assured me that they will refund my payment if by any chance they will receive it. Days passed, and i kept on checking the progress of my payment still it showed the same thing 'processing'. After 2 days an option of raise dispute appeared and i clicked on it still after 2 days the transaction got completed.
I would request you to refund my money paid to aircom india.

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Address: 279-B, NEW MIG FLATS, Mayur vihar phase 3, New Delhi, Delhi, 110096

On 21st march and 23rd march, i used google pay to purchase certain items from two companies (Two brothers organic farms and leewardist school). Even though the money was debited from my sbi and dcb account, none of them received the money. The receipts are given below,

I request the company to give my money back and also explain what happened.

Thank you

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Dear team,

As i am here to request you, that i someone has opened a facebook account in the name of my father i. E. Chhaganlal suthar & posted my dad's photo.

I attached the link of that also,

What he practicing is he is texting all of my relatives and asking for money stating that "my dad's health is not well & i need urgent money also he is give the contact number, one of my relative sent...

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Address: TownParkRoad kuppam, Chittoor, Andhra Pradesh, 517425

I am book a speria k5 notch mobile date 6 march2020, online pay amount rupees 4500/-only in book my phone e commerce store, google india web site, i revive bluedart couriars from date 12 march2020 one parsol. I open the parsol in one dammy phone, charger, battery. That cost rs 250/-only, because pleased send my amount rs 4500/-only justifai me thinking you sir m. R. Praveen chandrareddy,

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S

Sudharsan G

Mar 27, 2020

My transfer amount every time failed amount debited one month ago but not refund my amount google pay fraud and worst services

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Address: IIM Kashipur, Udham Singh Nagar, Uttarakhand

I had made a payment on 12th march 2020 from my google pay upi to goibibo of rs.8295. But as the transaction failed at the very moment, my ticket was not booked. And the amount was debited from my account. Instead of waiting for 5 days, i haven't received my money yet.

Date of transaction: 12/ march/ 2020
Google transaction id: cicagkdbtsduzq
Upi transaction id:[protected]

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M

manju m,g

Mar 27, 2020

NOTE: I AM MADHUKESH, PROPRIETER OF SSM ENVIRO SOLITIONS, #58, 4TH CROSS, NEAR SONDEKOPPA BYPASS, NELAMANGALA, PIN:562123
An amount of 1922.98rs has been deducted on 20/03/2020 from the account no:[protected], name:SSM ENVIRO SOLUTIONS WITHOUT MY KNOWLEDGE..I REQUEST YOU TO RESOLVE IT AND REPAY THE DEDUCTED AMOUNT

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I have done transaction of ₹3750/-. It shows amount transfer successfully but still not received or return back to me. I have raise a dispute after 7 working days. Then i contact three time to customer care. They always saying three business days. I have stay patience a lot but still i didn't get back my money back. It's more than one month. Please help me to get back my money thank you

Mar 15, 2020

Complaint marked as Resolved

First Time I Get Call From Google Pay And They Mailed From [email protected]. on 26th Feb Then I got another Mail On 27th As I Send Both Bank Statement. then They Said It Will Take 7Business Days To Resolve. I Have Waited More Than Seven Day And Called Then They Said Sorry For Inconvenience within 3 days It Will Be Resolved Then I Called After Three Days Again They Said The Same Now today (15/03/2020) I raised A Call Request From Gpay App Again Saying It Will Take Three Working Days!.. I Lost All My Patience It's My Case ID Your Google Pay Support Inquiry - Case ID [2-6164000029905].i need My Money Back As it's Emergency

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I had buy a ipo through google pay but at that time my yes bank account was registered with it afterwards yes bank got down and there services went down so i have changed my account yes bank to axis bank. Now i haven’t got any ipo so my mandate suppose to be cancelled but cancellation requires yes bank account and yes bank server is not working so not able to add yes bank account and getting message again and again.. Your mandate can’t be canceled as remiter bank not registered with us kindly help me in this issue.
Yogesh
[protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Mar 13, 2020

Hi, we are open to help you! Please provide us your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Z

zeeshan2099

Mar 16, 2020

On November 13, 2019, I installed the BE CLOSER mobile app from Google but without installing our permission 2449 rupees has been deducted from our account.

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Address: Rangareddy, Andhra Pradesh, 500068

I had done 3 transactions using google pay to a retailer and all the 3 transactions were failed and i got notified it would be reverted back to my account within 3 to 5 business days. 3 days later the transactions has gone through and paid to the receiver. The receiver is not responding to the messages and calls. I have checked with google pay and they are not ready to look into this and they have informed that i have to contact the receiver or the bank to sort this. This is not fair as it was trusted as a reliable gateway for transacting large amount and this is not true. I have all the supporting transaction details. Kindly investigate and help.

Apr 25, 2020

Complaint marked as Resolved

The refund has been initiated by the person. Additionally a new issue has arrived. Someone is attempting to charge my account stating amazon pay upi. The email is received from [email protected] Please check this and get it reported

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H

Harini@123

Mar 19, 2020

Amount Debited in my Google pay account, but customer not received the amount amount is : 563/-, now iam resend the amount to customer so please amount return back to my account.

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Harini@123's reply, Mar 16, 2020

Amount Debited in my Google pay account, but customer not received the amount amount is : 563/-, now iam resend the amount to customer so please amount return back to my account.
Transaction ID : CICAgKDB-v7JFg,
My account Union bank of india

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Address: Mumbai City, Maharashtra, 400063

I made a transaction of rs.29, 000 on 4th march 2020. It was deducted from my account but still shows 'processing' since then. It has till date not reflected in the recipient account. I tried multiple ways of contacting google pay's customer care but there was absolutely no response. Finally after a wait of 30 mins on their toll free when i spoke with their agent, i was told that the money will either get reversed or will get credited and reflect in the recipient account. Till date my money is stuck. This money was supposed to be sent for a medical emergency and i'm not able to get my money back since so many days. Please look into the matter and help.

Mar 2, 2021

Complaint marked as Resolved

Google India / Tez customer support has been notified about the posted complaint.

Google India / Tez Complaints & Reviews

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Google India / Tez reviews & complaints page 28

bescom bill paid amount deducted but not refunded

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please refund my money 2449

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I recharge but recharge not successful.. but money deduct

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not credit in recipient bank account

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charges

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I did the idea recharge through google pay on 28 th march night 1 am still recharge pending but amount got debited

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transaction cancellation request

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my google pay account is suspended

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transaction still in processing mode

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rs 6500 debited from my sbi bank account but not received by the recipient.

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deductions from my account

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raised a dispute regarding a transaction still the transaction got completed

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payment not received by the company, even though money has been debited.

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someone created fake facebook account of dad & asking for money to relatives & others.

book my phone e commerce store

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refund not yet received

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more than one month still my dispute not resolve

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sbi ipo mandate

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failed transactions processed after 3 days

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money deducted from account did not reflect in recipient account

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