HappyEasyGo Complaints & Reviews

I was trying to book a flight ticket from happy easy go on 10th october at 1 :00 am. While making the payment the amount has been debited from my account and the order payment was failed and received a failure message for the same, this incident happen twice with 2 different orders. So due to the confirmation of the failure i further booked my flight ticket from other agent. But after around 2 hours of the failure i suddenly got confirmation...

1. First i made a booking for which amount is deducted from my card but ticket was not issued so i called the support team and he informed to wait for 30 minutes.
2.in next 10 minutes i received message and on portal that it is failed, i called to customer support who verified and said payment not received so it is cancelled and i can book another ticket
3. I booked ticket again and this time the ticket is issued with pnr "cschha"br...

I had booked four round trip tickets from bangalore to goa on september 19th.2018 from happy easy go. They gave me tickets with different timings from the ones i had booked (I had booked afternoon flights, they gave me night flights). Within an hour of this happening i requested cancellation of all tickets. I e mailed the company almost everyday regarding the cancellation and refund. They replied yesterday evening saying that my refund would...

I booked ticket on 20th september from hyderabad to mumbai and mumbai to hyderabad, for 12th and 13th october, through happy easy go website
But ticket has not been done but money deducted by happy easy go, while i called them for ticket they told because of airline dynamic pricing the ticket price has increased at the moment same time while money was deducting from my account that is why ticket has not been done.

I...

Worst customer service. Never ever book a ticket from happy easy go if you do not want to regret.
I am a frequent flier and have booked 12 to 13 tickets from happy easy go within a span of 4 months. Today while booking the air ticket i booked in a wrong sector. It was a jet airways flight, as per rule if you cancel tickets within 24hrs of booking there is no charges.
But happy easy go denied to refund me the amount and said...

The ticket which i cancelled on 23rd of august was to be refunded. I got the mail regarding the initiation of refund amount on 4th of september but havent yet recieved my ticket's refund amount in my account.

Called the customer care several times but the number on their website is a fake.

Mailed the customer support team but got no response.

Kindly look into the matter and do not steal people's...

Hi
I booked a return flight on november 3rd by mistake and submitted a request to change it.
After that, i called the consumer support number and told them about the situation.
I was told that i'll receive an e-mail to send updated itinerary and as told i send the new flight details
In return without any confirmation they changed entirely different flight which was not to be changed.
And i'm at loss of around...

I booked a flight on september 9th from hyderabad to kochi to december 1st 2018, and that was cancelled by happyeasygo due to some fare issues. My refund is not yet given. They said it will take only 72 hours to complete the refund but two weeks are over. My trip id is[protected]
And contact number is [protected]
I booked the ticket from the account with mobile number [protected]...

This is to inform you that we had to cancel the tickets booked in the trailing mail, Trip ID[protected] and PNR number - KYC6WI. To do so, we enquired their customer care number [protected], the customer service agent told us to check with airline to understand the actual refund amount of the tickets, when we confirmed with the airlines, the officer confirmed the amount of Rs. 6250 as the total refund amount for both tickets to and...

I have booked my air ticket on 1st september, 2018 for 2nd september, 2018 from guwahati to hyderbad and 4th september, 2018 return ticket through easy my trip through debit card on 1st september, 2018 on the name of a. Sitamahalakshmi and the deducted amount is rs.9549/-..

There was no ticket issued and not refunded the above deducted amount so far.
I alredy intimated over phone to easy my trip people and they informed...

I booked flight ticket using happy easy go platform and cancelled it from airlines within 45minutes due to some mistake as suggested by happy easy go customer care.
As another ticket was booked within 45 minutes for same passengers, they have processed full refund. Since the ticket was booked through happy easy go, refund has gone to them.
After that i am following for refund with happy easy go from past twenty days but they...

Horrible service,

It is just a scam. You just attract customers with low prices and then make a fool out of them. For 1 hour i was told that booking will be done shortly,

First call your executive said "we have received your money, give us 15 minutes"

Second call your executive said "give us 30 minutes we will surely do the booking or update you via mail".

After 1 hour of making...

Sir
Iam asita maha laxmi i have booked flight ticket (To and fro) from

Guawahati to hyderabad and hyderabad to guwahati on 1st sep 18 the amount was deducted from my debit card 9549=00 on 1st sep -18 so far
I didnot get my money from your side so many times i have intimated. And
My cell no is [protected] so kindly verify the my account and matter
Send me my money as soon as reached this
br...

We five people booked a flight ticket from kochi to varanasi with trip id[protected], due to their network issues they couldn't book our ticket. They are not even refund our money back ;it is for rupees 28141/-. It is being 10 days from the date of booking still we are waiting for their processing, it is for attending conference, by booking with happy easy go we are going to lose our chance for attending that conference. Kindly do...

I had booked tickets for delhi-chennai-delhi round trip for nov'18. After filling the details for payment and clicking on next i waiting for the confirmation of tickets but the window did not respond or anything. There was no movement so i clicked backed and waited for 15-20 min more just to see if the tickets got booked or if my payment went through. Nothing had happened and after 1hr more i booked my tickets through yatra and got confirmation....

Booked ticket from delhi to chennai for 5nov18 spice jet sg107, money deducted 12500 from bank but no ticket received.

Happy easygo trip id[protected]

Worst customer care not responding to call or mail. Word of mouth i went for this app but got trapped. None of your customer care responding on phone or mail.

Pls support to get refund

Regards
Srinivasan...

I booked 2 flight tickets from pune to rajasthan on 6/09/2018. And i cancelled it in half n hr. I paid 12, 642/-. And they are refunding me only 200 rs. Which is not right. They are not sending me details of deduction. And not responding to mails.
Can i register fir against to company?
I expect atlest 9 to10k refund amount. I called their customer service but they say sorry to me. But that was not helpful to me...

On 1/9/2018 i had booked a round trip flight ticket pune-cok-pune from happy easy go an amount of rs 35690/- was debited from my account neither ticket was provided nor refund was given to me its been 7 days i have been following up with my bank pnb as well as happy easy go but both are playing cat and mouse games it totally unethical my money should be refunded back to me pls revert back on [protected]@gmail.com...

Very pathetic customer service in providing refunds. Had booked to and fro flight to kochi and due to the flooding the airlines had requested to cancel the flights, inspite of full refund provided by the airlines, happyeasygo did not provide full refund.

Got a confirmation mail saying they will provide refund and will take 15 days. After waiting for 15 days as well, only a partial refund was provided. I will never book any...

Respected Sir,
This is regarding my ticket booking ( ID:[protected]. I booked it 1 hour ago and was waiting for status confirmation.I didn't receive any e-ticket as well as money was debited from my account.
I called the customer service as well and they said that it will take 72 working hours which excludes weekend.Since the fare goes higher day-by-day. Kindly try to do it within 24 hours. I regret that I booked...