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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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HappyEasyGo reviews & complaints page 69

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V
Veena Balla
from Pune, Maharashtra
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flight tickets

Address:Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

Hello,

Booked 2 tickets for 2 persons from this website and paid rs.35807/- for the tickets, after waiting for 2 hrs, i called their customer service who told me they were unable to book the tickets and hence they have started the refund process, its been a week now and the refund is not yet in my account. Since i have paid such a huge amount i am unable to book tickets with someone else. Please help me get my money back....
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V
Vikas Rautela
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air ticket refund

Address:New Delhi, Delhi, 110078
Website:www.happyeasygo.com

I booked air ticket from nashik to delhi for dated 23 nov 2018, from this portal. Order id[protected], as due to change in plan i called the company on 21 nov that i want to re schedule the flight the cc team told me to send the e mail and they will reply from there. I mailed them, to my surprize i received the e mail to pay rs 40k extra as to reschedule the flight ticket, then i replied that i need a refund, on this they reverted...
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Address:560043

Booked the flight ticket on happygoeasy flight for my parents from bangalore to delhi, at the last moment they have cancelled the ticket and sent one regret email, without any call confirmation. When i called the customer care, they did not hear properly what exactly happens and cut the call, they showed rude behaviour. So i wanted alternative booked ticket from the same indigo flight since other family member also travelling in same flight....
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P
Psadhu
from Hyderabad, Telangana
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deducted amount without any confirmation booking

Address:403001
Website:Happy easy go

I booked flight tickets through sky s amber app through happy go easy payment mode on 24th november, 2018. I booked ticket from goa to delhi for 14th feb and return for 17th.. With name:prairna sadhu. My money got deducted twice 7042 each time, 14, 082 i got a message that money has been deducted from account but transaction was failed and there was no confirmed booking. It's been almost a week and no refund has been made.. I called them,...
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R
Roby K Raju
from Nagpur, Maharashtra
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cash back amount not credited in my account

Sir,
On 01.11.18 i traveled from ahmedabad to cochin by go air (G8701) rs. 17555. My trip id is[protected]. I got rs. 3692 credited in my vault on 31.10.18 and i transfered to my axis bank account [protected] on 09.11.18. But till the day the amount was not credited in my account. I used your application 5 to 6 time. But this is the first time i faced this problem. So i requested you to please check the transaction and...
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D
divymathur
from Lucknow, Uttar Pradesh
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trickery/fraud - not refunded my money

Website:www.happyeasygo.com

Booked flight tickets from chennai to dehradun in october 2018 on around 15th or 16th of october for a flight of 16th november 2018. The flight was of indigo airlines for about a sum of rs. 10, 290 /-.
Because of some personal reasons had to cancel the flight 2-3 days later when i booked it. Since, the flight was refundable, we waited for the refund for 2 days and then we called happy easy go customer support where they said that they...
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V
Vipal13
from Dagshai, Himachal Pradesh
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air ticket

Website:www.happyeasygo.com

This is in regard to the Trip ID 60XXXX6XX03XXXX98 dated 23rd November 2018
Facts:-
1. Flight Booking was made for three passengers from Chandigarh to Pune via Delhi.
2. Booking was done through www.happyeasygo.com website.
3. The amount of fare as reflected by the website which is auto calculated after adding their Conveyance fees etc. the final payment was made through Debit Card and the amount was deducted accordingly.br...
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P
Parthasarathy J
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund related

Address:620002
Website:www.happyeasygo.com

I booked a ticket from bangalore to sharjah on 22nd november 2018. Travel date: 18 december 2018. The money got deducted for booking which is rs.14103, but i neither received an email nor a text message showing the confirmation of my ticket. When i called the customer care multiple times, they said "10 minutes", "15 minutes", "45 minutes" and so on. And when i contacted them again in the morning, they said they could not process the ticket...
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A
ashish9132
from Anjar, Gujarat
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not getting refund

Address:122016
Website:www.happyeasygo.com

Did a bug mistake trusting on happy easy go

Date of incident: 06th november 2018, 12:12 pm

Description of incident: booking for blr to bbi (Round trip), ticket amount was 6823.0 i given all details proceeded with payment where payment was also successful with transaction no:[protected]. Page redirected to happy easy go and was kept on loading for few mins post that also page was blank i didnt got message for...
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H
hina gulati
from Gurgaon, Haryana
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no tickets were issued

Address:New Delhi, Delhi, 110059
Website:www.happyeasygo.com

I'm writing in regards to my booking (Trip id :[protected] because i booked 2 tickets, one for myself and one for my friend from his id (Order id. #[protected]. Next day, he received a call from them stating that fares have been increased and they are cancelling the tickets and they will get the normal refund done in 10-15 days, so i thought my both tickets have been cancelled and will get refund for both of them. So, i booked...
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K
Krishnaraj Gouthaman
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baggage details send for indigo

Website:www.happyeasygo.com

I made a huge mistake of booking ticket via happy easygo with the order id[protected] and instead of sending baggage rules for air asia they send me the baggage details of indigo and when asked for it deepak from their customer service team shouted and disconnected the call
Atleast they should have some courtesy of being polite in the call...
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R
Ravi0307
from Delhi, Delhi
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refund of 3082rs

Address:122001
Website:www.happyeasygo.com

Hi sir/ma'am,

This is ravi srivastava working in Grofers india pvt ltd as CRM executive.
I did complain many times about happyeasygo doing fraud to customers after booking flight ticket.

Airline PNR- NEDH8K

E-Ticket Order ID[protected]

First of all, I booked ticket of date 20th OCT on 18th oct but after booking they change date to 20th dec'18 as price change. Actually...
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S
satyabanpradhan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after paying the amount I have not received confirmed ticket

Address:New Delhi, Delhi
Website:www.happyeasygo.com

Hi all,

Here i am explaining my experience while booking flight ticket through happyeasygo (https://www.happyeasygo.com). i have booked the ticket on 16th nov 2018 for pune to bbsr for two passenger. I was not aware of this website earlier. I was very happy as i got rs.3000 fare difference as compare to other travel portal. I booked the ticket and did the payment for 13371.00. Immediately amount was debited from my account...
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S
SHREYA SUKANYA
from Hyderabad, Telangana
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happyeasygo.com - cheating

Website:Happyeasygo.com

I would like to bring to your notice case of fraud and cheating committed by HappyEasyGo India Private Limited,
1F, Plot No. 883, Phase V, Udyog Vihar, Gurugram, Haryana, India, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, India.

I have made flight booking on 7th October 2018 from BHUBANESWAR- BANGALORE - MYSORE, But after the payment done I have received one email stating that the ticket had been cancelled.br...
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R
rajtomar21
from Mundi, Madhya Pradesh
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happy easy go cancelled my ticket without my permission.

Address:Gurgaon, Haryana, 410203
Website:m.happyeasygo.in

Happy easy go cancelled my tickets without my permission.
It gives an offer of Happy gold money use to book ticket.
After ticket booking, it force me to give equal amount of happy gold by using extra link for payment.
I refuse it to give this amount.
Then it cancelled my ticket without my permission and not refund my money.For only 1170 happy gold, it cancelled my trip without my permission....
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H
hetpriy
from Kathor, Gujarat
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refund for cancellation of flight

Address:122016
Website:www.happyeasygo.com

Hello sir, I am from gujarat and i booked 2 tickets of Indigo airlines from vadodara to delhi and Delhi to Vadodara through this agency Happyeasygo India private ltd. But due to some i have to cancel the whole trip and that i did it directly from Indigo airlines website their refund to us was Rs. 6120/- which was credited to happyeasygo because we booked through them so i called them and asked for refund they were assuring that refund will...
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N
nishij
from Ziro, Arunachal Pradesh
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refund not got even after 10 days

I have a complaint against the site www.happyeasygo.com
I was booking a ticket in indigo airlines on 6th of october'2018 for myself. When i booked the ticket the payment went through and it said my transaction is completed and i will get my confirmed ticket maximum within 45 minutes. After waiting almost 4 hours when i didn't get the confirmed ticket, i called them. They told me that in order to get a confirmed ticket i will have...
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S
Swadharmananda
from Patna, Bihar
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not getting the refunding money

I had cancelked e-ticket for patna to kolkata pat+ccu (#[protected] due to flight time changed. Spicejet has confirmed that the full money will be deducted to my happy easy go walket. My cancel order no[protected]. On 11th october i had cancelled the ticket but ticket money was not refunded yet where as sms was came that within10-15 days money will be deducted. I am copying the sms of my cancelled ticket sms below: (Heg...
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H
hetpriy
from Kathor, Gujarat
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refund for cancellation of flight

Address:122016
Website:www.happyeasygo.com

I booked two return tickets for two from happy easy go and thereafter for such reason we need to cancel the same and the whole trip was cancelled and i did the cancellation directly from indigo website instead of happy easy go so as per indigo our refund was rs. 6210 so i request the same amount from happy easy go they told me the procedure for cancellation and i did the same and refund amount was rs. 100/- so when i asked the refund of rs.6210...
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G
gagging61
from Sirhind, Punjab
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money deducted but ticket not booked

Website:Happyeasygo.com

Tried to book a ticket through happyeasygo app from ahmedabad to delhi on 10 nov 2018 after transaction is completed the ticket was not booked. So called up customer care and they told that it will take 15 to 20 mins to book but after calling them after 30mins they told the ticket has been cancelled by go air due to fare difference. They have not given me any call for that. When i told them the transaction has been completed successful so...
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