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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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+91 12 4286 6920
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HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 73

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S
srinu777
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card charged and no pnr for flights

Website:www.happyeasygo.com

International flights were booked on this company website.
Been such a long time and there is no information on the tickets.
As usual the money is charged and these guys are not even picking calls.
Wish something would be done on this regard !

If someone has enquired at this address, please let know if these guys exist
HappyEasyGo India Private Limited
1F, Plot No. 883, Phase V, Udyog Vihar,...
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S
Sarmistha Mohanty
from Bengaluru, Karnataka
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successful transaction but didn't receive the ticket at all.

Address:Gurgaon, Haryana
Website:www.happyeasygo.com

Hi Team,

Today I booked my flight from Bangalore to Bhubaneswar for worth of rs4573 from happyeasygo website. After the successful transaction I have received a message from my credit card but didn't recive the ticket at all. I called to their provided customer care number but none of the number were working, it was throwing server failed error by disconnecting the call automatically. I sent a mail to their provided email...
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F
firdos aftabi
from Mumbai, Maharashtra
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air ticket was booked and last moment they denied the tkt

Address:Mumbai City, Maharashtra, 400078
Website:Happyeasygo.com

I had booked the to ticket for Mumbai to patna for 14th June 2018 for my son on 10th June 2018
N my booking id number was[protected]. After two days of my booking when I called them up for sending the pnr of my ticket they refused. The booking on their site was still showing up upcoming. Due to the idd festival just a day after n at the last moment all airfare had gone up and because of that we had to face lots of problem....
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C
Celina13
from Mumbai, Maharashtra
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happyeasygo is a fraud

Address:Mumbai City, Maharashtra, 401107
Website:Www.happyeasygo.com

Dear Team,

Happyeasygo is cheating their customers. I have booked a ticket of 20734 round trip from Mumbai to Bangalore. My money is deducted but I have not received any confirmation on email or my contact number with the pnr number ticket booking. They just sent a message that they will send the tickets as they are reaching out to the airlines. Now it is more than an hour that I booked the tickets and still no response from...
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A
ashrith dkishore
from Hassan, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight canceled with airline but travel agent not giving refund

Website:Www.happyeasygo.com

I bought a flight ticket for rs 1566 for indigo airline and wanted to cancel the booking called indigo airline and got a confirmation from airline that they will give a refund of rs360 but the travel agent happyeasygo team have sent email that refund for the booking is rs0 and as a goodwill they are giving a refund of rs100 which is not correct, im supposed to get refund of rs360 as promised by the airline....
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NITHIN D PILLAI
from Delhi, Delhi
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regarding the refund of my money paid for flight ticket

Address:Dehradun, Uttarakhand, 248001
Website:www.happyeasygo.com

Dear sir,

I am nithin, booked flight ticket from trivandrum to delhi on 2 may 2018 in the happyeasygo website. The ticket was booked and money rs. 4890 was deducted from my account. Afterwards, i have received a call from the customer care, saying that ticket price was increased at the time of booking, so, they cancelled my ticket and asked my bank details for the refund on 2 may 2018. I shared my account details through email...
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H
hardikoza1974
from Karaikal, Puducherry
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ticket cancelled by happyeasygo, money not refunded after one month

Address:Ahmedabad, Gujarat, 382424
Website:www.happyeasygo.com

Dear sir / madam,

I have booked my ticket on on 28th mayon happyeasygo site for my travelling. This is my trip id:[protected]/order id:[protected]. They have cancelled the ticket after getting my money. Till today i have not got my refund. I feel that they have cheated me. This is not only one case, they have cheated me second time on jun 8 with trip id:[protected]/order id:[protected]. They have...
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S
shweta gomber
from Srinagar, Uttarakhand
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refund of cancelled ticket

I have cancelled to ticket. The price of tickets were 11, 000. Happy easy go refunded me only 1500. Happy easy go is very bad. I will never book ticket from it again. Happy easy go is a fraud company. They take prper refund from airline and dont give it back to customer.
Happy easy go "very bad company".

Please dont book ticket throught this website....
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A
Aditya Pratap Singh Raghuvanshi
from Mumbai, Maharashtra
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flight ticket

Address:Mumbai City, Maharashtra
Website:Www.happyeasygo.com

Hi happy easy go

I have book ticket from jammu to mumbai yesterday via your site but it's automatically taken wrong date. So i need change my journey date 6 oct 2018 and new date is 6 sep 2018. I have change date immediately via your portal happyeasygo.com but it's only showing changing from last night and i have also call your customer care number [protected] but no one pickup the phone company claim its 24*7 service but i...
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R
Rahul Battinwar
from Pune, Maharashtra
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accepted payment without tickets and now not responding

Website:www.happyeasygo.com

I have booked a flight on 28th june 2018, 10:03 pm for pune to delhi date 28th july 2018,
I paid through upi and money instantly got deducted but the ticket was neither confirmed nor denied tickets.
My payment has been deducted and i need a refund but, these people do not respond on customer care as well as through email.

I have every proof to prove my payment was accepted by this company.

The...
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J
jyryja
from Mumbai, Maharashtra
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cheated

Address:400095

Rue.. I am also one of the victime of happy easy go.. I have booked the flight three months earlir, and my travel date was 18/06/18 but due to my personal health issue i have requested to cancel my ticket.
But they are saying that i have to told them not to cancel my ticket. They are cheaters who ever planning to buy tickets from this agency think 100 times before buying it. As they are the open cheaters and liars.

I...
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A
Artemisisback
from Ahmedabad, Gujarat
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pnr not generated | credit card charged | no response | money is stuck

Website:www.happyeasygo.com

I have booked a ticket from ahmedabad to mimbai on 21st july 2018 at 9.30pm approximately. The money was quickly taken out of my credit card and what i noticed was that there was no pnr generated nor i got a text or an email to confirm that i have made a booking with them. The details are only showing on their website.
Anyway, i thought that i should wait for 45 mins however still no information, no text, no email!!! By then i started...
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R
Rohan Paryani
from Ahmedabad, Gujarat
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fraud

I booked 9 tickets online from this website but company has made mistake that they have booked two tickets on the name of one member and skipped one member. I have to booked additional ticket for skipped member and the company says that there will be no refund for cancelling the duplicate ticket they booked in error why should I bear for the mistake of company. Company is completely fraud....
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P
paurush p
from Bengaluru, Karnataka
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denial to offer ticket after payment not once but 4 times

As per the verbal commitment of your team mates not once but twice over call & also confirming that the ticket which has been booked by me for trip id[protected] is not confirmed hence.
I am appalled the way you deal with your customers. This is not only surprising but insulting to your customers. I asked a simple question which are mentioned below:

1) i told i have booked a ticket through yatra.com as you have...
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N
Nivea Sharma
from Mumbai, Maharashtra
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non-refund of money

Address:Gurgaon, Haryana
Website:WWW. HAPPY EASY GO

On 21 march i booked an air ticket using their site
Happy easy go for 4th april of go-air airlines. But due to my mother demise i had to cancel. On request go - air refunded the full amount to 'happy easy go' but they are not returning my money. I gave them proof also.
Name of passenger — rashmi sharma
Date of travel 4th april
Pnr no hyu73k
Transaction id 70393867 dated 12 april for rs 2600
Transaction...
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A
AyushBhatia
from Bhopal, Madhya Pradesh
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no refund upon cancellation

Website:happyeasygo.com

Dear sir,

I booked a ticket from bhopal to delhi yesterday, by mistake i booked it for a wrong date i instantly applied for cancellation but, the company said that there won't be any refund amount if i cancel my ticket. But as per government guidelines if we cancel a ticked within 24 hours of the booking only the convince fee will be charged. But, these people are charging the entire amount of 10, 000 rupees. Also my travel...
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A
AnjaliBansal2501
from Ferokh, Kerala
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no refund received after cancelling flight

Address:Bangalore, Karnataka, 560043
Website:www.happyeasygo.com

I have booked a flight ticket with PNR : HCVPRM from their website. However i booked it for the wrong timings. I called the airlines (indigo airlines) directly and got this ticket cancelled by them 2 days back.

They have confirmed the cancellation and refunded full amount to this website agents. These agents told us that they will give the refund amount in 20 days. Its been initiated on 8th may. And i haven't received any...
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S
shobhit8062
from Kollam, Kerala
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cheating with flight ticket booking

Address:Gurgaon, Haryana
Website:www.happyeasygo.com

Trip id :[protected]
I have done a flight ticket booking my money got deducted from bank and they did not confirmed my ticket. I am asking my money from last 15 days but they are simply unanswerable. If there is any possibilities to get my money back please help me. I am student and going through a financial crisis. The amount is rs.11608
From last 15 days i am trying to connect to any member but they are not. Even now...
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A
Aneshgopal
from Vadodara, Gujarat
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unethical behavior from airline and travel booking site

Address:Vadodara, Gujarat, 390024
Website:www.happyeasygo.com

Hello,

I have booked the bdq-bom-clt and return flight from happyeasygo and flight has been booked. Due to unavoidable reason. As the happyeasygo customer care is not responding to my mail or phone call, i have cancelled my ticket through indigo customer care. According to indigo airline i am eligible for refund but the happyeasygo website says i am eligible for zero refund.
The happyeasygo have only one contact number...
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T
Taru Singhal
from Pune, Maharashtra
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not refunding money

Flight was booked from dehradun to delhi which was cancelled due to some reasons. They got full refund from airlines, but not answering may calls or mails.
So i am waiting for their response since long. This is extremely pathetic behaviour by them. Very unprofessional behavior. I will never book any tickets from this website. Too difficult to deal with this travel agency....
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