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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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HappyEasyGo Phone Numbers

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+91 12 4286 6920
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 74

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Address:122016
Website:happywasygo

1-i have booked one ticket from jaipur to bbsr on 10.04.18, trip id[protected], money debited from my account but ticket not booked. Till date money not refund to my acnt. For last 45 days i am flowing up but no any positive response from happyessygo end. And many times i send mail to customer care but he did not give solution and every time was said you wait 24 hour but till date not resolved my issue and i am not feel wail for this...
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from Rajahmundry, Andhra Pradesh
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refund pending from many days

Address:122001
Website:m.happyeasygo.com

Flight booked from delhi to bangalore which was cancelled due to some issues by airlines and full refund is generated the from airlines to happyeasygo.
As confirmed from the happyeasygo, they agreed that yes we will refund as soon as we received money from airlines.

After receiving still they haven't credited me the amount and on call and email they always say it's in process, verification is going on, again say in process,...
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Preety30340991
from Bengaluru, Karnataka
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refund not initiated

Address:Gurgaon, Haryana

I had booked tickets from patna to bangalore from happy easy go website on 06.04.2018 and paid rs 7096 via internet banking. Later because of some reason i had to cancel the ticket for which i was adviced 4500 will be charged as cancellation fees and rest will be credited back to my account which is still not done. Its 45days plus now. Dropped them various mails but no response only they telling they have initiated and asked me for bank statement...
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I booked ticket from Vizag to Mumbai and after doing payment. We get a call from Happyeasygo team that our booking is not confirmed as they did not confirmation from Airlines. This is not the first time they are doing. It is already 4th time they did the same to my bookings. And their customer service number is pathetic. It never connects and service guys take their own sweet time to resolve the issue. It is really pathetic and worst experience....
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M
mohanramhp
from Gurgaon, Haryana
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flight ticket cancellation refund denial.

Address:Chennai, Tamil Nadu, 600012
Website:www.happyeasygo.com

I made flight ticket booking through web portal "www.happyeasygo.com" chennai - newdelhi on 14/05/2018.
Date of journey 15/05/2018
Ttime of journey 20:30
Airline jetairways flight no.9w847
Rs.4223/-

I have entered the details new delhi to chennai, by mistake the portal had taken as chennai to delhi flight.
When i realised the booking as reversed then i immediatedly initiated cancellation...
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T
Tripurari Sahu
from Burla, Odisha
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fraud air ticket

Address:122016
Website:happyeasygo travels

My e ticket order id is[protected], travellers tripurari sahu, pnr-h4gow, ticket no=098-[protected] and jasobanti sahu pnr h4gow, ticket no-098-[protected], dt 12th may2018 was my journy date but i am very sorryto say that, indian airline counter not provide me the boarding pass on this ticket, after i got maximum harrasement taken another ticket from their counter for next day with dauble price and came back to my home. If possible...
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L
Lakshmi Kamala
from Bengaluru, Karnataka
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cheating website

I booked ticket through this website and i did not receive the tickets, when called to the call center they said ticket will be received in 20 minutes. I would like them to refund the money as i am in deep trouble now, i have to take my mother for a medical emergency and seeing this website i booked the tickets, now i have not received the tickets also and i don't know if i will get the tickets also to take my mother for medical treatment....
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S
shinu p sam
from Agra, Uttar Pradesh
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don't buy tickets fraud...

Address:New Delhi, Delhi, 110075

I booked tickets on 15 may 2018 through happyeasygo delhi to port blair (26 may 2018) and return on 31may 2018 deducting payment from my account after few minutes i got the mail that the ticket confirmation is not confirmed and you will get the payment back within 48hrs. This is totally cheating and after getting this mail i still checked the website and the website is showing the same ticket and same fare on that. Now i got stucked and #...
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Address:122016
Website:www.happyeasygo.com

I have booked air ticket from madurai to hyderabad on saturday night it cost inr-4066, they have just sent the order id & mailed like you will receive your ticket within 45 minutes, a day ago still now i didn't any response from them. My kind request is block the website from google & take an immediate action because most of them were get struggled with this travel company & the very worst customer service i have seen in my life. Try to refund...
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Address:122016
Website:www.happyeasygo.com

I tried booking tickets from Ranchi(IXR) to Bangalore(BLR) on 30th March'2018 through happyeasygo.com for which I made three transactions.

The transactions showed as failed 2 times and third time it showed success and ticket was booked. But for all three transactions the money was debited from my account of Rs 1620 each. Below are the details of the transactions that was debited from my account.

Transaction 1...
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D
D k sharma29
from Delhi, Delhi
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misappropriations of funds received

Address:Gurgaon, Haryana

Happyeasygo rider house guru gram is a travel agent which is dishonest to the extreme.

Refund of rs 200/ buy indigo and rs200/- buy go air was credited to their account by airline in feb 18 to be credited to my account.

Since than i am taking up the matter with them and they are not refunding the amount.

Same experience i had with my earlier refunds too with this company i want to notify one and...
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Pankaj Mann
from Pune, Maharashtra
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money cut from a/c but ticket not booked

I had booked a booked a ticket on 11 may 2018 under trip id[protected] from pune to delhi money was cut from my account but ticket was not booked i tried contacting the happyeasygo team but they are not picking up calls neither are they replying to my emails
I have provided them with bank statement plus the transaction id but they are not responding in any way
I have tried calling them and written english mails but...
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R
Richass
from Bengaluru, Karnataka
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cheating

I booked tickets from goa to bangalore for an air asia flight. The flight was scheduled for 2nd of may 2018. The flight got cancelled and air asia gave us the option to avail a refund on the whole amount or get a reschedule. We opted for cancellation on 24th of april. Air asia refunded the amount to happyeasygo on 26th april. Since then i'm struggling to get the refund. First i waited for a week after which i called them. They didn't even...
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C
chetankini
from Delhi, Delhi
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cheating on refunding after cancellation

Address:560097

This is chetan, ([protected])
I had booked the tickets through this # agent and the ticket cost me around 4705/- rs and while booking it was mentioned as no cancellation charges but i was cheated by this bloody agent where i got only 200/-rs as refund. Then tried to contact customer care where the response was # and also i tried to take back my money through mailing then but there was no use. I don think so that i will get justice as...
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D
ds48524
from Ranchi, Jharkhand
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they confirmed payment but didn't book the ticket

Address:560076
Website:www.happyeasygo.com

I was trying to book the ticket from happy easy go but trust me its not easy. From mumbai to bangalore i have made the payment however after getting the payment website said payment failed however same time i got the email from happyeasygo that they have received the payment and i will get my ticket within 45 mins. After 45 mins i got another email that they wont be sending ticket as price of fair has been increased. I called them and told...
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tarunpriti
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airline ticket

Address:Thane, Maharashtra, 401107
Website:www.happyeasygo.com

Dear happyeasygo team,

I have booked a ticket for my friend yesterday considering the fact that i would get best service by your team. I had booked ticket in the past too and did't find any issue. But this time i was wrong and would never trust any type c website like your's. How can you cancel the ticket because of the fare difference from airline's end. That is none of the concern of customer. If ticket is booked from your...
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satya8019
from Mumbai, Maharashtra
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fraud happyeasygo.com and the ceo

Address:Bangalore, Karnataka, 560100
Website:happyeasygo.com

I have booked air tickets from bangalore to delhi, from happyeasygo.com i did the payment through mobikwik wallet of rupees 6852 and the payment suceed, order id i recieved in mail The transaction of Order #[protected] has succeeded.
now after an hour when i called there customer care[protected] they told me that the booking did not happened and your money will be refunded in 10 days, as a customer why i should wait for 10...
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A
amanvr
from Silchar, Assam
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not changing title of name mentioned wrong by mistake

Address:Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

More than 13 days and not changing my name title, according to airlines it's just a work of 5 minutes and they need to update it and i can get the updated tickets, but still saying we are resolving, nothing is happening, they are just misguiding customers. Even connected them with airlines on a conference call, airlines is saying they are misguiding, they are not doing anything.
I request consumer complaint forum to look into the matter...
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A
Akash Bhandari
from Bengaluru, Karnataka
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ticket cancelled without my knowledge

Address:560004
Website:Happyeasygo.com

Trip Id[protected] .
My tickets were for a round journey from bangalore to ahmedabad and i had booked them on 3rd feb for a amount of 6800...these tickets were cancelled by the company without any knowledge to me and even a refund of rs100 was intiated to me but i got to know about the refund today that is 25th april...that is my mistak i didn notice the mail but the tickets were not cancelled by me and it is a clear case of...
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V
Venkata Srihari
from Ahmedabad, Gujarat
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tickets not confirmed amount is not refunded

Address:Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

Hello HappyEasyGo,

My Name is Veena Sunanda, I Booked Several Tickets for me and my family members ongoing Trip from Hyderabad to Chennai and Chennai to Hyderabad. While i am doing booking some Orders are not confirmed, as per conversation call by your customer care people it happened due to price change.

It is confirmed that HappyEasyGO refund the total amount paid for these Orders. The same has confirmed HappyEasyGO...
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