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HappyEasyGo Complaints & Reviews

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Last updated Jan 13, 2024
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HappyEasyGo Phone Numbers

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+91 12 4286 6920
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HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
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122015

HappyEasyGo reviews & complaints page 77

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U
Uvadeshara
from Pune, Maharashtra
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cheated for rs.6699/-

I had booked a flight ticket from “happyeasygo.com”. The event took place on 27/12/2017. My account had been debited and i was told that due to some error, my booking was not confirmed. They assured me of their so called “instant refund” but till date i have not received any refund. I have mailed them multiple times and get the same answer that we have provided your bank details to the concerned department....
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P
Pooja Brid.
from Mumbai, Maharashtra
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money not refunded

Address:Mumbai City, Maharashtra, 400092
Website:Happyeasygo.com

I tried to book ticket from Mumbai to Vizag for 28 April 18 on 28 Dec 17 night for 3 passengers through happyeasygo.com
Trip id for 1 adult is[protected]
Trip is for 1 adult 1 kid is[protected]
Amount of 3 tickets is approx rs 8000/-
Amount was debited from my credit card account but ticket for sai trip I'd was not issued.
So I asked for refund but no refund has been initiated as on today...
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R
RANJAN KAUL
from Delhi, Delhi
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air ticket refund

Address:110078
Website:happyeasygo.com

My PNR number was W9MV2F and I did not travel.Refund from the airline is already credited into travel agent's account. Screenshot is attached for your reference. Now Travel agent is making stupid excuses for holding the funds.
Coporate office address is HappyEasyGo
1F, Plot No. 883, Phase V, Udyog Vihar, Gurugram, Haryana, India, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, India.
Registered Office is at...
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C
ChandrikaBajoria
from Bengaluru, Karnataka
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cancellation and customer service

Website:www.happyeasygo.com

I booked a ticket yesterday night for round trip for bangalore to indore from this happyeasygo website. I made a mistake that instead of selecting 17th feb i selected 17th march for return ticket. I realise this as soon as transaction was made.

That site does not provide the tickets details for around 20 min.in those 20 min i tried to cancel that ticket so that would not be charged anything because was not confirmed with indigo...
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I
Indira Bisht
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flawed product - refund amount stuck indefinitely

Address:Mumbai City, Maharashtra, 400049
Website:happyeasygo.com

A flight i booked on this portal for 2 jan was cancelled by them for reasons unclear and i was informed four hours later after booking that this was so. Also money from my account was debited for it and the promised refund they have repeatedly promised will be credited to my account hasn't come through now 12 days later. I have called, emailed and followed up with them repeatedly.

I am also going to formally lodge a complaint...
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A
Arun2701
from Hyderabad, Telangana
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extra quotation for change of flight on the same date.

I have booked two tickets from hyderabad to delhi for 01.02.18 by air india flight no ai 559, departure from hyderabad at 06.40 a. M. I wanted to change it to air india flight no. Ai 543 departure from hyderabad at 10.00 a. M. On same date. I have sent an email requesting for the same. I am asked to pay rs. 10, 154.00 for two passenger. The break up of the same is:- date change/flight change penalty :3500/- per pax
Fare differences...
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H
Harshit_IIFT
from Bulandshahr, Uttar Pradesh
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airline ticket

Address:New Delhi, Delhi, 110007
Website:happyeasygo.com

I have made payments for the above mentioned trip ids and both the tickets are showing as canceled.
Ref no. For payments

Chq/ref no.[protected]
Chq/ref no - pg-[protected]

Ticket payment status is showing as failed. However, the money has been deducted from my bank account.
I guess there is an error in your payment gateway.
Kindly let me know about the refund of the amount.br...
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M
Mihir Pastagia
from Bengaluru, Karnataka
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not helping with the surname printed twice on the ticket.

Website:happyeasygo.com

I would like to bring you in the notice that in my e-ticket the customer surname is printed twice when i called them to help me regarding this they are telling me to contact airline and when i am contacting air line they are calling me to contact travel agency as they can contact with air india sales.

I am not telling them to change the persons whole name i just telling them to remove surname which is printed twice in the...
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A
ashishbillore3
from Delhi, Delhi
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not giving my money

Address:Mumbai City, Maharashtra, 400708
Website:www.happyeasygo.com

I am ashish billore.
My mbl no [protected]
This is my trip id
[protected]
[protected]

I booked a ticket in the night and 20450 rs deducted from my account.
And post i got a mail that your order is successful.in the morning i got a call that while booking tickets flights got packed and ticket has been cancelled, we will refund your full money immediately so please share your...
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A
Anshltyagi09
from Bengaluru, Karnataka
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fraud site

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

They received money for trip[protected] and sent mail that they will send tickets within 45 minutes. But i haven't received tickets yet. Totally fraud. I'll prefer not to use this site for any type of bookings. They are not replying on email and calls. They're displaying on their web. Fraud people. So much frustration. I want my whole amount back any how.

Thanks,

Anshul tyagi
[protected]@gmail.com...
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V
vijayata1
from Pune, Maharashtra
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amount deducted and no ticket or confirmation received

Address:122003
Website:www.HappyEasyGo.com

Hi,

I am not sure if www.HappyEasyGo.com is a fake website for booking flights. I booked flight from pune to Chennai for tomorrow December 11, 2017. The amount from the account has already been deducted but have not received any confirmation or flight tickets. I have called their customer care 100 times but no one picks up any calls.

I need urgent help!!...
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K
kshitijmehta
from Ahmedabad, Gujarat
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airline ticket denied

Address:Gurgaon, Haryana
Website:www.happyeasygo.com

I had recently booked two domestic flight from banglore-kochi from happyeasygo.com, payment was accepted and a order id was generated, but i did'nt get the tickets. I waited for the ticket for 24 hrs but then i couldn't wait and called customer care, the customer care executive said that we are really sorry your ticket's could not be booked and we will be initiating a return soon.
Following are the problem's that i would like to point-:br...
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P
Prashanth Gaissani
from Hyderabad, Telangana
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airlines tickets cancellation refundable amount no giving

Address:12003

Dear sir/madam,

Greetings of the day.
Yesterday i'e 29/11/17 i made a booking air tickets through happyeasygo.com website hyd-maa go air flight i have seen refundable while booking. I made 4 bookings 3adults 1infant

Payment was done but i was not received ticket after 1hr i called customer care they said get confirmation for goair about infant baby.

And i called happyeasygo for the ticket...
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S
Satyendra007
from Coimbatore, Tamil Nadu
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online ticket

Address:Mumbai City, Maharashtra, 400037
Website:happyeasygo.com

Trip id[protected]
I booked ticket on this fraudulent website happeasygo from bhopal to mumbai. However after money was deducted i got a call that the prices of the ticket have increased and i will have to pay an extra 2000 rs to get the ticket confirmed or they can refund the amount so i opted for refund.
I booked this ticket on 2 nov 2017. However til today 24 nov 2017 the money has not been received back.
br...
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A
AjeetAwasthi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

happyeasygo not refunding my money

Hello team,
Trip id :[protected]
Airlinr pnr: fy1gnc

After it is confirmed that indigo has done 100% refund, however by mistake happyeasygo sales team charged the penalty and to correct this how much i have have to wait, still there is no any update and no refund of my money.
Please help on this case to refund my money as earliest possible.

This is very unprofessional behavior of...
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D
from Indore, Madhya Pradesh
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refund amount of flight booking

Address:313001

Dear team,

I had booked two flight tickets of economy class from your website on 18th november 2017 but as i received call from your call centre and i was told that you do not have any confirmation got for my flight booking.
As per your policy, there are no cancellation charges if i cancel prior to the booking date so please refund my payment at the earliest.
My booking no ‎is[protected] and i attached...
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Address:122003
Website:www.happyeasygo.com

I would like to bring to your notice case of fraud and cheating committed by ms happy easy go, office address is level 3 rider house plot no 136 sec 44 near huda city centre metro station gurugram.

This firm is operating as an agent for booking flight tickets & while booking flight tickets they are cheating public of their money.

My trip id:[protected]
I had booked ticket on 24/08/2017 at 11.15pm...
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T
Tanuj Khattar
from Hyderabad, Telangana
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air tickets not received. money deducted.

Website:www.happyeasygo.com

I had booked a ticket from the happy easy go website (https://www.happyeasygo.com).
My order number is: order #[protected]

I haven't received my tickets and the money has been deducted. No one picks the customer care number and there is no response from customer care email and facebook page message.

I urge you to refund my money asap...
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T
tushar6000
from Korampallam, Tamil Nadu
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amount debited but tickets not issued.

Address:122003
Website:www.happyeasygo.com

I booked a flight from happyeasygo.com (Trip id:[protected] and have been debited the amount from my bank. However on the website page, after signing in my account the status is fail. Please fix this problem and issue my tickets. Call center people ask me to wait but they are only killing time by doing so. Need immediate help. Happyeasygo people are very lazy. I want my tickets issued asap....
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D
Divya Nakra
from Daman, Daman and Diu
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unethical behavior to keep the money and not confirming the transaction

My name is divya nakra. I have booked two tickets from port blair to delhi for traveling on 28/2/2018 from happy easy go. The transaction is made on 15/10/2017. I have got transaction succeeded mail for both the tickets, i have got the ticket for one transaction and the other one is getting canceled from their end after keeping the money for 10 days.
In this situation, the ticket which is confirmed from their end does not solve my...
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