Havells India Complaints & Reviews

I would like to share one of the worst service experiences.
I purchased a Havells water heater in 2018.

On March 2023, I have done the first service. From that service, my water heater gets damaged frequently; calling Havells's customer care and service person's visit at my home has now become a daily routine.

Two days back, I registered my 4th complaint after the service. The first three times Havells...

I bought Lloyd split ac GLS1813FWCSV, on 3rd Feb 2023, and get it installed by Company's authorized team on payment of Rs 1200. On 12th of April 2023, I again raised a service request (Ref [protected]) as I want to get the product re-installed to another location, on 13th of April it was installed by company's service executive again on payment of Rs 2300 (Executive phone no: [protected]). All the payments I paid by online UPI.
On...

Havells issue not yet resolved. Today again water geyser got over heated and stopped working(one day back only they resolved, 3ed repair).This is fourth consecutive time heater getting damaged after the service. Every time havells sending junior technician and somehow they solved the issue. They are keep on looting money also.This time my family luckily escape from overheated water, but small burns in hand
Previous service number:[protected]br...

I had registered a complaint for an exhaust purchased around 1 year back & which stopped working. Despite several follow up with the customer complaint on 12th Dec 2022 no one has turned up yet to check the product which is under warranty.

This is really mental harassment as no one is bothered to respond back after multiple calls and then one person called and said it's not in my preview so please talk to my supervisor and...

I am writing to file a complaint regarding the delay in AC servicing that I have been experiencing. Despite making a request for service, I have not received any communication or response from any technicians. This has caused a significant inconvenience as my AC unit is in need of repair. I made the initial request on the 16th of April and to date, no technicians have been assigned to the job. I would appreciate a prompt response to this...

I bought 2 geysers puro 25 litres from Aggarwal Electronics, Shiva Market, Pitampura, Delhi 110034 on 12/4/2023.
Yesterday, at the time of installation, the technician found that one of the geysers was damaged and there were no fasteners with it to install. Due to the negligence of the company/dealer, the very next day I had to rush to the shop in the scorching heat to replace the product losing the whole first hal[censored]nproductive....

I have registered complaint for water leakage of Havells RO pro at Lucknow 5 days ago. The product is under AMC. The message received that it will be serviced withing 24 Hrs. After expiry of 48 hrs no. call from service person was received. Then I filed another complaint but nothing done by havells. Yesterday the RO is completely stopped, then I have filed another complaint. But till date nothing done by the company....

We have raised a Service request with in warranty through customer service on 30th March and after continuous calling customer care for about 3, 4 days we have received a call from an agent . He said he will come tomorrow . From then he ignores our calls and Switch off his mobile and till today it has been 7 days still we didn't receive our service . Now our warranty expired yesterday . If they would have correctly assigned people to work...

Respected
Sir/Maddam
Ihave A Pizza Restaurant Named Foodies Point Kurukshetra.I bought 3 Fan of your company last yearbut two of them are facing problems and they are making alot of noise and neither rotate.Your company is very Reputed Company please solve my problem...

I had done two water heater services from havells. Within 24 hours after the service, the first water heater got damaged. I reachedout havells and they send the same person. They repaired it but paid from my pocket. 5 days back my second water heater also stopped working. I informed Havells customers care on the same day, but no response from Havells after multiple reminders. I could have serviced my water heater from some other vendors....

Hi Team,
This is regarding compliant number [protected] - Reo fan Slow Speed Issue. I have purchased total 6 quantity on 6th March 2023 and all of them having same issue. So I raised
My first complaint ([protected]) on 12th of March, technician visited but did not resolve the issue but still Havells have closed this complaint and raised a another complaint on 17th March which is mentioned above.
Two technicians...

Hi,

I have lodged a service request on the 8th of March'23 (Tkt# [protected]). It was assigned to Shivam Gupta. There was no engineer visit. Only promises from the engineer that he would come the next day. Further he explained that he only has a cycle and he would not be in a position to visit. There was no response form him after that.

I again lodged a service request on the 17th of March as there was no...

We purchased 2 Geysers 25 ltr from Havells. Installation not completed for one and the person left in between. Since it is a new house so we shifted a week back and when tried one of the geyser is not working. Now for last one week starting from 12 th march, after registering the complaint, we struggled hard to get the service person. We called 10 times, then a person asked to be at home at his preferred time we made sure to be available...

Dear Sir, I purchased a Lloyd 43" Android TV on 12.1.22. But the same was properly worked so we make complaints from June 22. Your technician came and repair it one and another occasion. Once they chand the product but the problem still remains /unresolved.

One 27.2.23, I made a complaint through WhatsApp but till time none is bother to connect me. This is happening while I am taking daily follow up by talking to your customer...

Dear Team
With reference to SR numbers
19.11.22 SR [protected]
30.12.22 SR [protected]
2.1.23 SR [protected]
17.1.23 SR [protected]
24.1.23 SR [protected]

I would like to bring to your kind notice the problem with our Havells geyser. Since November 2022 we have started facing trouble with our water heater. Initially, it was a bad smell, then leakage, then low heating...

"Kanpur Nagar - UP (INDIA)" (Service manager- @vinish) is so rude and he has no answer of the questions of customer. he is providing very trivial service when the AC remain under warranty. He is saying very loud and clear that Lloyd will not provide jet pump service.. he was comparing the rate of lloyd and other brands he want to say lloyds(havells brand) is cheaper and worst.
I think it is a question on Havells quality.
Their...

Hair dryer was purchased on 26 Nov 2022 (Havells compact hair dryer hd3151) in blue color with a transparent nozzle over it. its shows 2 years of warranty and within 2 months it started malfunctioning, it doesn't blow heat when on level 2....

We have been raising the issue with Havells service centre for the last 15 days for our complaint regarding No heating from 13 fin OFR heater.

Every time I raise an issue with Havells you guys automatically close the complaint without providing any resolution -

See all my complaints -
08/02/2023 - [protected]
03/02/2023 - [protected]
01/02/2023 - [protected]

The heater...

Hello Sir I am Mohit Ajmani From New delhi

We had purchased Havells room heater in 2021 and we got two years warranty, just a few days ago a small problem came, the heater still had warranty time and we had also made a customer care complaint for it, those people complaint note Let's say 24 to 48, a technician will come to your home in hours It's been a week, no technician has come so far, complaints have been made four to...

I have raised multiple complaint of water leakage despite warranty . The agent has come 4 times but no support .. pls help solve the issues

[protected]...