[Resolved]  HDFC Bank — Account still not degraded from last three months

Address:

Ludhiana, Punjab, 141010

I have a saving a/c no [protected] in the name of Gagandeep kaur/Prabhjit Singh at focal point branch, ludhiana.
I have given to request to branch manager Rai Saheb for degrade the account from 25000 avg.balance to 10000 avg balance in the month of dec2016 but the same has still not done & moreover I had been charged with non maintainance chgs.I have visited the branch twice last month & I was told it account will degraded in march & all the chgs will also be reversed in first week of march.
Ii think no one is bothered about the customer.
Please do the needfull on priority basis

Regards
Prabhjit singh
[protected]