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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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K
kamineni
Feb 23, 2017
Resolved
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Address: Ranga Reddy, Andhra Pradesh, 500049

It is really shame of HDFC bank .My HDFC CAR LOAN ACCOUNT NO :20759215 paid full EMI even though they didn't send my second key .
When i asked them these stupid beggars wanted check bounce charges from me . When ever i have problem with hdfc bank i asked them to send their representative to collect checks from me but no of the person came so i paid EMI online and on time . But after completing all EMIs brain less stupis asking me for 8000 rupess . It is really shame of HDFC . Beggars are better than these people. As long as RBI and Indain government sleeping these stupid will drink people blood.

Some one need to take immediate action HDFC bank
Mar 31, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share complete address of branch, loan account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    PramilaNeharkar
    from Hyderabad, Telangana
    Feb 23, 2017
    Resolved
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    Address: Rangareddy, Andhra Pradesh, 500072

    Every day I get at least 1 call from HDFC bank for personal loan. Sometime multiple calls in single day !. I have requested many executives to remove my number from their database but that did not happen. I am sure my number is registered in DND & I don't get calls from any other banks its only HDFC bank who is harassing ppl by calling them in their office time or on weekends as well.
    Apr 1, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share caller details, call details and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      Arpit_du19
      from Gurgaon, Haryana
      Feb 23, 2017
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      Address: New Delhi, Delhi, 110017
      Website: www.hdfcbank.com

      Recently i have applied for diners rewardz intl credit caed. One of your agents told me yes it has been approved and limit of credit card would be 1.50 lacs but yesterday i have received a card it has been only 30, 000 limit. So, kindly increase my limit or replace this card asap so that it can be closed ythis point only. Dont force me to take this further.

      Thanks
      Arpit gupta
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sunil2778
        from Hyderabad, Telangana
        Feb 23, 2017
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        Address: YSR, Andhra Pradesh, 516269

        PPSNE[protected]
        CANA

        Policy No: 13436442 Plan: HDFC Young Star Super
        Dear DR Bukke Sunil Kumar Naik,
        DOB 01_04_1982
        nominee dr b Vijayalakshmi

        Your premium payment of INR 50000 dated 02/07/2017 for the given Policy was successful. .

        I have paid the premium on 7 of February and till now I have not receive my premium receipt and I need to submit it for the income tax deduction today is the last date I want to cancel this policy due to this inconvenience
        .
        Mar 27, 2017
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2017
        HDFC Life Customer Care's response
        Hi, you can download the premium receipt from your My Account portal. Kindly visit our website www.hdfclife.com for getting yourself registered.
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          M
          Mahadeva B
          from Coimbatore, Tamil Nadu
          Feb 23, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600053
          Website: Wow. Hdfc. Com

          Dear sir and public past 3 months I am asking for the seatalment but the hdfc bank never given and also he putting me the interest loat and also the collection person he came and he behave is not good and also the bank collection person cheated me loat in hdfc still I did not get the statalment and yesterday I spoken with Mr shankar and mr jhon sun he is the hdfc bank collection person but he using the abusing words to customer please take the action ro the hdfc bank and please don't belive hdfc bank

          Thanks Regards
          Mahadeva B
          +1 photos
          Mar 28, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your loan account number, issue detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            sonu4987
            from Delhi, Delhi
            Feb 22, 2017
            Resolved
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            Resolved

            Two time balance deducted from hdfc account whenever withdraw the money from one atm

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            Hi,

            I have the hdfc bank salary account and at feb.22, 2017, i have withdrawn the money from sbi atm in sector-53, noida. There is 2 atm are there. So from first atm try to withdraw the rs.6000/- but in that atm no sufficient balance was there so try with the second one and in the first try got it the rs.6000/- but got the mobile message i. E 2 times withdraw the rs.6000/- (Rs.12000/-) whenever i got only rs.6000/-.
            br...
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            S
            sachin100192
            from Bhiwadi, Rajasthan
            Feb 22, 2017
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, 122006
            Website: www.hdfcbank.com/credit_cards

            Dear sir/mam,
            I apply for a credit card in HDFC BANK. My application from No is cc29853792 & application No. is [protected].
            They completed all process regarding credit card telephonic & physically both.
            I also submit my all documents those they need for processing my application. I don't take any loan from any bank & Don't use any bank credit card. I also submit my bank statement of last 6th month. But at last they show my credit card are disapproved & reason is my Financial stability. my annual income 359520 RS. its happened second time first time they don't tell me any decline reason of my credit card application so now i am totally disappointed from banking status.
            please do needful as per possible.
            Apr 26, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I have taken note of your comments and you may look forward to receive a response to your e-mail id in 4 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

            -Anay
            HDFC Bank Customer Assistance
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              R
              ruma mahapatra
              from Siliguri, West Bengal
              Feb 22, 2017
              Resolved
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              Resolved

              My HDFC life Policy No.is 12664559 and Plan is Unit Linked Endowment Plus II.I have paid premium through ATM at your Bhubaneswar (Odisha) head office on 20/02/2017. As it is paid through ATM (denied to receive cash) the officer told me you will receive the paid receipt through your mail within 24 hrs. But as on date I have not yet received to my payment receipt. pls confirm my payment
              status & contact. my phone no [protected] and email: [protected]@yahoo.com
              thanks.
              Ms.Ruma Mahapatra
              Mar 27, 2017
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2017
              HDFC Life Customer Care's response
              Hi Ruma, you may get the premium receipt downloaded from your My Account portal. Incase of any further query, you may write to us at [protected]@hdfclife.com from your registered Email ID.
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                L
                Lakhwinder Singh 1
                from Ludhiana, Punjab
                Feb 22, 2017
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                Resolved

                Address: Ludhiana, Punjab, 141010

                Dear,
                I got a letter regarding my new credit card (Regalia First). As per below mail i request you that i am not interested in any credit card. Because the annual fees is an additional burden on my pocket and i am not a traveller for to use the facilities given with this card like (Airport Lounges and Dinings).
                If you any any plan without any extra fee please suggest.
                Looking forward for your reply.

                Lakhwinder Singh
                [protected]
                Mar 27, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 23, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your issue details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Why u r not goving me emi offer..when u r providing me card u have told me that there is a EMI offer on your card and When i swap a card then u r telling that no offer on your card..so pls give me a offer of emi coz i paying extra charge of minimum due..and pls give me a rply i have complaint many of times but i didn't get any answer..
                I had purchased Hero Honda Passion Plus by obtaining loan from centurion bank on 16/10/2006. Now I need NOC to cancel Hypothecation vehicle register no is AP 05 AQ 4026.
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                  C
                  carthy87
                  from Bengaluru, Karnataka
                  Feb 22, 2017
                  Resolved
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                  Resolved

                  Address: 560018
                  Website: [email protected]

                  I'm KARTHIKEYAN.C
                  Credit card number: [protected].
                  Customer Complaint No.
                  [protected]
                  I have purchased a Tablet from Infoplus on November for 6650/- using my credit card. Later I converted into EMI.
                  But due to some technical problem I returned the product and I got refunded. I have called customer care on November and requested for cancellation for EMI.
                  On December again I called Customer care and got confirmed that my EMI's is cancelled.
                  But it is not cancelled
                  From past three months EMI was deducted from my account without my knowledge.
                  Your customer care guys are so irresponsible. They are very much interested only in forcing callers to take loan rather than doing what is requested.
                  Now I'm requesting you to cancel my EMI's and refund my three months amount with the interest I paid.
                  As this your negligence and I cannot bear the interest for nothing.
                  Please do this ASAP.
                  Regards,
                  KARTHIKEYAN.C
                  Apr 26, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 23, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have responded to you on march 02, 2017.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    Namitha Jayadev
                    from Bengaluru, Karnataka
                    Feb 22, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 603103
                    Website: Paytm

                    HI,

                    I m unalbe to add money to Paytm wallet using my credit card. I'm getting the error "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."
                    Mar 26, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 23, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your credit card details, screenshot of the error and registered contact details to [protected]@hdfcbank.com with ref ID- TW[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    My policy no 18774100, send my email

                    sankar.[protected]@gmail.com
                    Hi Team,
                    I was using your credit card services earlier. There are some dues are pending by my side. Now i want to clear all the dues. Can you please let me know the actual balance amount for the same. here are some details.

                    Name Dharmveer Saini
                    DOB 18-Jun-1981
                    PAN No BTLPS 8623N
                    City Sirsa
                    State Haryana
                    Pin 125055.
                    Unable to add money to paytm wallet using my hdfc credit card...I am getting an error " Payment of Rs. 100 failed ! We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping.

                    Pradap.R

                    [protected]@gmail.com
                    I m unabe to add money to Paytm wallet using my credit card. I'm getting the same error message as mentioned below
                    "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."

                    Please help!

                    Ashish Nandan
                    [protected]
                    I m unable to add money to Paytm wallet using my credit card. I'm getting the same error message as mentioned below
                    "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."

                    Thanks,
                    Hemanth
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                      S
                      Shakuntala Hanchinal
                      from Pune, Maharashtra
                      Feb 22, 2017
                      Resolved
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                      Resolved

                      Unable to add money to paytm

                      Today I was trying to add money to my paytm wallet using my snapdeal hdfc credit card but transaction got failed showing that "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."...
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                      V
                      vivek kirpekar
                      from Nagpur, Maharashtra
                      Feb 21, 2017
                      Resolved
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                      Resolved

                      Last week I received a call from cell number [protected] by Mr Aditya Sharma, confirmation department about a hdfc classic assure plus plan, policy number 10085328 dated 23/03 /2010. I was asked to contact Mr Rajeev Saxena on cell phone number [protected] about the said lapsed policy, which I had never taken. Fortunately I was busy and outstation and I received calls from Mr Sharma today asking me to call Mr Saxena, from the head office, which I have not done.
                      I do not know how they had all my details like address, date of birth etc.
                      I was fortunate to have seen these complaints.
                      Please take necessary action. On linkedin Mr Saxena is shown to be working with hdfc insurance.
                      Vivek Kirpekar
                      Mar 26, 2017
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2017
                      HDFC Life Customer Care's response
                      Hi, we wish to inform you that post conducting the investigation and verification of the above mentioned details and contact no. by us, we have reached out to this conclusion that the mentioned contact no. is not associated and neither is registered with HDFC Life. Further, we request you to be cautious and on guard against such unwanted calls. Also, we would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.
                      I have received the call today and I have call recording with the same details as mentioned by vivek.
                      HDFC Life Customer Care's response, Feb 23, 2017
                      Hi Pawan, you may write to us at [email protected]. We will look into it.
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                        P
                        prakruthijain
                        from Gurgaon, Haryana
                        Feb 21, 2017
                        Resolved
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                        Address: 560034

                        There is a balance amount of 2, 500 to be paid for the CC, the customer care manager says that she will slipper me and slap me. what kind of manager do you have. who speaks to the customers in such a manner. I need a proper response or else I will not pay the amount. - hdfc richmond circle branch, laghbag road, SL chamber building - I have all the call recordings. They were really polite when they had to give me my card, then they get some slum girl and her raged manager to shout on the customer. (I need to know if this is the way these HDFC guys talk to us.
                        Mar 25, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue along with branch details, caller details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          D
                          dgenratnx
                          from Bengaluru, Karnataka
                          Feb 21, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110024
                          Website: Hdfc.com

                          As per my latest report from CIBIL, I am getting below Loan account under my name, However I have never availed or applied any Home loan with HDFC.
                          Could you please advise which this is coming.

                          HDFC Member Name
                          Housing Loan Account Type
                          [protected] Account Number
                          INDIVIDUAL Ownership
                          ACCOUNT DETAILS

                          Credit Limit
                          -
                          Rate of Interest
                          -
                          Sanctioned Amount
                          15, 21, 000
                          Repayment Tenure
                          240
                          Current Balance
                          0
                          EMI Amount
                          15, 186
                          Cash Limit
                          -
                          Payment Frequency
                          MONTHLY
                          Amount Overdue
                          -
                          Actual Payment Amount
                          +1 photos
                          May 11, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 23, 2017
                          HDFC Bank Customer Care's response
                          Hi,

                          Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                          Regards,
                          Team HDFC Home Loans
                          Verified Support
                          Feb 27, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand from your post that your query pertains to HDFC Limited. You are henceforth requested to be in touch with HDFC LTD. At e-mail ID - [protected]@hdfc.com for resolution of your query/complaint.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Mar 11, 2017
                          Updated by dgenratnx
                          I have already sent an email [protected]@hdfc.com & also a reminder email however no one is responding...attaching the screen-shot

                          Mar 14, 2017
                          Updated by dgenratnx
                          Can I get a response on this...absolutely pathetic customer care
                          Mar 22, 2017
                          Updated by dgenratnx
                          Can anyone escalate this, I haven't seen any response yet
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                            N
                            NKPJain
                            from Gurgaon, Haryana
                            Feb 21, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085
                            Website: www.hdfclife.com

                            Hi,
                            Hdfc running strategy like they are advertising policies with extra benefits by their registered agents.
                            One of the agent is:
                            S. B. Insurance brokers pvt. Ltd., address : d 2 sector 3 noida noida uttar pradesh,
                            Code : 00634272, license no : 230
                            These guys explain the policy with extra benefits.
                            • 40% cashback,
                            • mediclaim of 3 lack for 15 years.
                            • amount can be withdrawn in 6th year after investing a fixed amount for 5 years.
                            I have purchased a hdfc life sanchay plan from these creepy people and got nothing as benefit.,
                            When i contacted hdfc for the same, and explained the issue, they denied to provide any help regarding this. This is the reply i have received.
                            *
                            This is with reference to your concern raised towards the aforesaid policy.

                            We have done a detailed investigation of the facts presented by you and wish to share the following:
                            • we would like to inform you that the policy was issued post the documents and consent received from the policy holder to issue the policy.
                            • as we have not received your cancellation request within the free-look period, we wish to inform you that we are unable to process a refund of premiums paid towards this policy. The provision is also mentioned under ‘option to return/withdraw’/’cancellation in the free look period’ section of your policy document.
                            Based on the above facts and findings, we are unable to treat this as missale.

                            I have received call from[protected] from noida and they claimed that they are calling me from mayur vihar hdfc bank.
                            Two people contacted me to take me in confidence, there name is not real:
                            1. Harshita : [protected]
                            2. Arun aggarwal.: [protected]
                            But, on my insurance documents, name mentioned is sonia nagpal from s. B. Insurance brokers pvt. Ltd.

                            Guys never take any service from outsiders banks as they are just running lot of scam to steal money from innocent people. Govt. Is involved with these market stack holders and cannot help in any way. They are taking the advantage of technology and rolling people with false commitments.
                            May 10, 2017
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2017
                            HDFC Life Customer Care's response
                            Hi, please write your issue to [protected]@hdfclife.com from your registered Email ID for us to look into it.
                            Feb 23, 2017
                            Updated by NKPJain
                            Hi,

                            I have already done that. I have received below response:

                            [protected]
                            We have done a detailed investigation of the facts presented by you and wish to share the following:

                            • we would like to inform you that the policy was issued post the documents and consent received from the policy holder to issue the policy.

                            • as we have not received your cancellation request within the free-look period, we wish to inform you that we are unable to process a refund of premiums paid towards this policy. The provision is also mentioned under ‘option to return/withdraw’/’cancellation in the free look period’ section of your policy document.
                            Based on the above facts and findings, we are unable to treat this as missale.

                            [protected]--

                            As I have all recording of calls I received from S. B. Insurance brokers pvt. Ltd, I am filing a case against HDFC in consumer court. There are lot of customers who has posted same complaints which proofs that this is the strategy of HDFC Life Insurance Company.

                            I am also, Submitting a case in court to stop such services where lead is getting generating by HDFC registered Agents by mislead customers.

                            I know, I will have to spend on this, But I will be happy if I will be able to stop these crappy business running in India.

                            I will never use any service of HDFC in future and never suggest any one to go for HDFC.

                            Thanks!
                            Verified Support
                            Feb 25, 2017
                            HDFC Life Customer Care's response
                            Hi, please note that incase you are not satisfied with the reply received from our end, you may write to the escalation Email Id mentioned in the footnote of the email.
                            Mar 07, 2017
                            Updated by NKPJain
                            Hi,

                            I still have not received resolution of my complain.

                            Again the same statement from HDFC, today I have received this report from Sheldon Serrao

                            [protected]

                            Dear Mr. Naveen Kumar Jain,

                            This is with reference to your concern raised towards the aforesaid policy.

                            We would like to inform you that, we have reviewed your complaint and after conducting an internal assessment, we confirm that our decision conveyed to you via our reply email dated February 20, 2017 remains unchanged.

                            For any further queries or clarification, kindly contact us at any of the touch points mentioned in the email.

                            Yours sincerely,

                            Sheldon Serrao
                            Customer Relations - HDFC Life

                            [protected]

                            I have replied this email with the sound recording I have done while speaking with HDFC.

                            How do I attach those recordings here ?

                            I want to cancel this policy and refund my money back.

                            How do I proceed further, Do I need to address this case into court ?

                            Interesting thing is that there are lot of same complains and still HDFC denies that. HDFC knows all scams they are running in the name of agents. I will collect all complaints from internet and post at place and run a campaign to boycott HDFC for all services they provide.

                            Please help me.

                            Thanks and Regards,

                            Naveen Jain
                            Please send to my hdfc life insurance premium reciept
                            my policy no[protected]
                            online payment date[protected]
                            HDFC Life Customer Care's response, Feb 23, 2017
                            Hi, please note that the premium receipt has been emailed to your registered Email ID on February 11, 2017.

                            Further, incase you have not received the receipt, you may get the same downloaded from your MyAccount portal by visiting our website www.hdfclife.com.
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                              heena.suneja
                              from Bengaluru, Karnataka
                              Feb 20, 2017
                              Resolved
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                              Resolved

                              Address: 560048

                              I was charged wrongly by the bank for merchant - Spencer's. I was charged twice for failed transaction for 1472.50 each. Total money deducted wrongly was Rs 2945 but after putting up dispute form 1193746, only amount of one transaction 1472.50 was refunded. Still Rs 1472.50 is pending for refund by the bank. This thing happened in December, 2016 and after that I have followed up and escalated so many times but everytime they tell me to wait for some days. Its been more than two months now following the bank.
                              Escalation References:
                              BANE[protected]
                              BANS[protected]
                              Please refund my money back asap.
                              Feb 28, 2017
                              Complaint marked as Resolved 
                              Amount got credited
                              HDFC Bank customer support has been notified about the posted complaint.
                              Feb 26, 2017
                              Updated by heena.suneja
                              Can I get an update for this complaint please
                              Verified Support
                              Mar 15, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and confirm that the said amount has been reversed in your account XXXX719 on February 27, 2017.

                              We request you to kindly check and confirm the reversal of the said transaction.

                              -Anay
                              HDFC Bank Customer Assistance
                              HDFC Bank LPG I'd aadhar ke sath link nahi hai bank ke stop log account ke sath LPG I'd AUR aadhar link nahi KAR Rahe hai please help me . Jitendra chowrasia mobile no. [protected]
                              From Hdfc bank chala vapi. Got a 10 Rs coin but in market not run for purchase.so I am in trouble because of 1000 Rs coin of 10Rs.I requested to branch to replace it .but not getting support to change it. My mobile number is [protected]. As per bank that I never deposit in my account.
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                                Kalpesh Valera
                                from Mumbai, Maharashtra
                                Feb 20, 2017
                                Resolved
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                                Resolved

                                Address: 382443

                                Hello Sir

                                My Details are:

                                Name: Kalpesh Valera
                                Credit Card Number:[protected]
                                Add: B-47, Tapobhoomi Soc-2, Opp:Vishal Nagar, Isanpur, Ahmedabad
                                Pin : 380013
                                DOB: 02/02/1985

                                I am owning a credit card with above number and I am using HDFC bank Credit Card Service for more than 5 Years. I am a Regular on payment of the Credit card bill. But the last statement of 20094, there were some issues in the payment on time as I was on Out of state and I dont have internet connectivity. So I could not be able to pay the charges on time, as I am being a regular payment the late fees of 700 and Othere intereset charges and other charges total 1428 has been applied to me.

                                I would request from my regular payment and good history I would request you to reverse this late charges and I will rest assure that the payment would be regular from now onwards.

                                You can call me on [protected] if you needed more information.

                                Regadrs
                                Feb 21, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Feb 15, 2017
                                suri pankaj's response
                                I am so apset because they behave very badly with me and other customers in HDFC BANK MUKERIAN . He use very rough word with me and other customers.
                                For Your Information,
                                Complaint Letter Enclosed, Plz See & Proceed.

                                Late payment charges - instead I am paying it regular for more than 5 years - Comment #2663985 - Image #0
                                Sirs,
                                I am unable to Login to my CREDIT CARD Site. I wanted to seek guidance from the Customer Care but I could not contact them in any No.
                                I am so apset because they behave very badly with me and other customers in HDFC BANK MUKERIAN . He use very rough word with me and other customers.This incident record the CCTV camera So plz cheak the CCTV photage
                                HI All,

                                I bought a Gift card on 30- Jan - 2017 in HDFC online banking but i dint received any Gift card number yet.

                                Thanks,
                                Vishnu.
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                                  arul raj1980
                                  from Delhi, Delhi
                                  Feb 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600064

                                  Loan Account Number : 70327042,
                                  Branch : 0260-CHITLAPAKKAM-CHENNAI-PRIME - HDFC BANK
                                  Index No: A0587680

                                  Sir i got the gold loan the above said branch on 07.05.2016, first 6 month interest is deducted in my load amount, today is my last day to pay the interest amount, I will interested to renew my gold loan so that urs people told to me the interest and renewal amount is 5, 900.00Rs
                                  Loan amount is 34900.00- first six month interest is 2005.00, loan date 07.05.2016 - 07.11.2016, now 4 month interest is balanced, how he told 5900.00Rs and why i will pay advance interest in six month. (So that i will pay only 4 month interest only know). How he calculated the amount in 5, 900.00 Rs, Pl dont get to-much of amount.
                                  I will need full details of this flow otherwise i will go to court.
                                  Apr 7, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that you have also raised your concerns at loan support vide Reference Number[protected] and they had addressed your concern through E- Mail dated February 25, 2017.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    CA Saahil Shah
                                    from Mumbai, Maharashtra
                                    Feb 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411038
                                    Website: www.hdfcbank.co.in

                                    I have just Incorporated Pvt Ltd Company, I got a call from Deccan Branch, Pune HDFC Bank for opening current account.

                                    I have opted for SmartUp Plan which needs Zero Balance for 1st six months which is meant for Startups. Harshad Saklecha (Assistant Br. Manager - Current Account) insisted me to go with Smartup Plan and promised it will be opened within 5 working days.

                                    I have submitted all documents on 13th Feb to Assistant Manager and had meeting with branch manager also at my office on the same day. Surprisingly both manager and assistant manager was not knowing about plan when I asked some questions! They said give us 1 day we will let you know about all your queries. I didn't got any call from them so I called Assistant Manager 3rd day, he said that account cannot be opened since that account is meant for Startups from Rural areas that really made me laugh like anything. So I insisted to send me all documents I don't want to open current account at HDFC Bank. He said give us 50K Cheque opt for some other plan we will open your account. I said why I have to opt for another plan, so I called Kothrud branch of HDFC Bank, Pune they said that plan is for startups irrespective whether it is rural or urban area. I called manager Mrs. Thakur why such things is happening she said we will open account give us some time to check with product team of HDFC Bank. I got a call from Assistant Manager that we will open your account till Monday i.e. Today 20th Feb. But when I called him today he said it will take one more week i.e. 27th Feb. When I said give me number of your Manager I want to talk to her he said "Nahi de sakta abhi bahar hu".

                                    Manager & Assistant Manager

                                    - is not aware about the Current Account Plan which are there in HDFC Bank.
                                    - don't take any follow up with the Client
                                    - not capable of talking with customers - Rude & Least Concern

                                    HDFC Bank is really pathetic, worst experience I ever had.
                                    Mar 28, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account application, branch, issue details and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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