HDFC Bank Complaints & Reviews

I am using the CREDIT CARD OF HDFC from few months and three days back i checked that I am suppose to pay a balance of Rs.16000/- odd. I checked online and the information never said that the amount should be paid immediately.

I went out of station in the hurry and in emergency situation I tried to use the card but was declined. Today when I inquired, came to know the card is blocked. Without prior intimation the action taken is unacceptable and I want to launch a serious complaint which caused me the embarrassment.

My name Sambhav Aditya. My mail id is sambhav.[protected]@gmail.com. My last your digit credit card no. 8764. I submitted form for change mobile number. My mobile number is [protected]. But hdfc credit card division updated my mobile number is [protected]. They updated wrong mobile number. I contacted to hdfc credit card customer care but they rejected my request and suggest me for again resubmit mobile no. change form. It's not my mistake . Please...

Hi Customer Support,

I am having an existing personal loan with HDFC bank and I Need loan account statement for my personal loan.
Can you please send Personal Loan Account Statement for last two Years for personal loan account A/C no : 31131329?
Name : Nilesh Babar
Email: [protected]@gmail.com
Mob : [protected]

Please let me know if any further details are needed.

Thanks,
Nilesh Babar

Amazon.in had initiated a refund on 9th March 2017 and said that it would be refunded before 14th March 2017 and that amount is still not reflecting in my account, It is kind off concerning about the fact that banks do not work on this at the earliest, we pay and we have to wait. Could you please look into this and get me the refund at the earliest.

Dear sir
Am very unhappy with your executive and your third class customer care services by Your side they harassment me from last 6 months am complain it's many Times to you but no any action taken by your side your credit card department fraud and cheat with me when I its complain it's to your bank they misbehave and abuseed with me lots o[censored]nnecessary and fake charges depit from my credit card account plz refund my money then I pay my last bill or I'll take strictly action against you
Ac.[protected]

Vishal Kumar

I am not happy with HDFC service. Every month extra charges added my bill.Please remove the extra charges and send me final bill. One asset service is added I m not interested to use it. Please remove that charges too. I am not receiving any alert messages or mail before last day of your bill. Every month I have called customer care for alert messages. But still not getting any message.

Hello Sir!!
My case is regarding the Credit Card issue. I am HDFC Credit Card last 3 years and making payment on time. Due to lack of banking terms, i was unable to pay my outstanding dues but i was paying my minimum due before time every month but suddenly they blocked my entire salary and asking for the full payment in one chance. Multiple times i have mailed them and asked about Financial Charges and Service charges which is approx Rs.1400 which i was paying every month but one day when i was discussing with their executive i came to know that i am paying only interest not my outstanding. i was shocked that last 3 years i was paying only interest. So, i stopped making payment and asked their executives to deduct my financial charges. Whenever i mailed them they have reduced it and console me that this will not added further but still it was added in my next bill. So, i delink my credit card payment from my salary account and didn't pay for last 3 month. If i have to run away with the amount then i do it once getting the card not after 3 years. I tried to make them understand but they are not ready to listen my points and blocked my card as well as my entire salary from HDFC Salary Account. My question is if you have already hold my entire salary which is more than your outstanding then why are they calling me every alternate day and asking me to make the entire payment otherwise you will deduct it from the holding amount. Now, they are crossing their limits and saying that "why did you swap the card when you didn't have guts to pay it back"? Is this the gentle way of talking? In reply i also said that if you have guts then go and catch the Vijay Mallya who is real defaulter with Rs.7200 crore. Now, i want that HDFC should teach some manner to their staff and take necessary steps against my issue. They are calling from [protected]. I want that you mail HDFC Bank LTD. and ask for the necessary step.

Mu name is Prahalad Singh
Email id-akshat.[protected]@gmail.com

My cudtomer id is 41756367 in this ID i have four account viz my as a main account, wifes and two kids account, i was been compelled to open kids account which i did and i was been told that its a zero balance accountnthis account has been opened more than two years but since January bank is deducting money for monthly balance on kids accounts which i feel is unfair

Respected sir
on dt.[protected] i am on regular tour plan to visit Bhavnagar and i am reached HDFC makarba ATm there No money in HDFC atm morning time and there after Just closed ATm SBI in touch makarba there also all entries done related to Ask money of Rs.2000/- but there is time out MSG.comes and money not delivered to me and There after again near ICICI atm makarba i am reached and Withdraling Rs.2000/-and move to bhavnagar after 1/2 Hrs The MSG.comes from hdfc withdrawling money Rs.2000/-and Dr.to my acount but I am withdrawling only 2000/-from ICICI Atm, there after I am Phone banking Customer care HDFC calling for complaining The said case and He assure to me that In 7 working days The same will be rewart and Crdt.your acount but till date my account not credited,
my Sb.account no.[protected] Branch-Udaipur chetak circle(rajasthan)

Kindly look into the matter and resolve my problem,

regards
jyotendra singh adha
Ahmedabad
SB.Ac.no.[protected]

My credit card limit is 30000 when i want to pay this amount in online transaction not successful i call many times to your customer care but didn't solve in 6 month away this time my bill is 67000 but i not able to pay such a large ammount my job was gone please do a settlement and i am not able to pay this large ammount please do a settlement my card number is

Card no-[protected]

I am hdfc bank credit card customer. Now few things to be stated before complaint,
1) While applying for credit card I had clearly mentioned that all the physical statements must be sent to my resedential address and not on office address.
2) i had provided all the documents asked.
3) Despite of providing all documents they entered my E-mail totally wrong.

Now when I call them to ask for changes in address and e-mail, no one responds properly.They asked me to send a request form.Which I sent(I am taking this headache because HDFC employees mistake, Why I am made to pay for their mistakes?)... Now they are saying that there is a signature mismatch And I should send one more application(My signature is not changed from past 15 years.)...

Dear Sir/Madam, I (Lipika Gogoi) received a Ph Call from [protected] at 05:59Pm om 10.03.2017 where they introduced me as a HDFC Employee for upgrading my ATM Card. He asked me my Debit Card Number and also asked OTP Number. Unfortunately I believed that and I gave OTP Number. Then they disconnected their Cell Phone immediately. I got a Message from HDFC withdrawing Rs. INR 19, 950.00 in MUMBAI at MPESA on[protected]:18:03:39.
Sir, I request you kindly take this matter and take necessary action against Fraud and refund my money as possible.
I have attached FIR Copy.

Lipika Gogoi, A/c No. [protected]
HDFC Bank, RG Baruah Road Branch, Guwahati, Assam

My A/C number : [protected]

I Deposited 1 Lakh in my HDFC bank account, that too this was deposited for starting a HDFC Life 15 Years poliicy with them
and they have deducted INR 741 from my account wwithout any prior intimation, When I checked with customer care they are giving
the reason for every 50, 000 deposit there will be charges of INR 50 but that should sum up to INR 100 only right ?? . There is no answer
for extra charges and they are asking me to wait for 7 working to get this issue resolved.Even the customer care service is pathetic I had to call
three times and wait very long time to raise a complaint. This is looting customers by so called second largest private bank, which has substandard
employees in their branches who are not even trained to inform customers about such charges.

I want my money back.

Reference Code : INTER-BRN CASH CHG INCL ST & EC 040317

My reservation ticket for journey from sbc to mdu on[protected]travel date:[protected] by error system not booked. But the fare Rs.316.50 is debited from my bank account through PAYTM. The transaction id ispaytm- [protected] - [protected]@543369. Dt.[protected].
Sorry I have already registered the complaint. But now I submitted my transaction id details of paytm. Also I available the irctc ticket id too. THE TICKET ID - IRCTC#5343816. PLEASE arrange to refund the same amount to my account.
Regards,
Raghavan.

My account detail given below :-
firm name :- varun silk mills (prop :-meenadevi gidwani)
cc a\c no :- [protected]
branch name :- hdfc bank-utc building, near udhna char rasta, ring road, surat

i have hdfc bank cc a\c at utc building, ring road, surat. i was inform your hdfc bank utc building branch for my cc will close as on 13.01.2017 & after i was closed my cc limit as on 15.02.2017 i was completely paid your cc amount as on 15.02.2017 & after 3 times i was gone your hdfc bank utc branch for my property paper release & i meet bank manager & chirag pistoliya rm at branch & naresh ji senior of chirag pistoliya but they all with bank manager my property paper not releasing for reason on demand for four clouser charges on cc limit @4% but this is not applicable for renewal i was last 8 year hold my cc a\c in your branch. for a\c close matter of my cc a\c not approved by head office.

above matter i have consult my legal advisor & above charges is not made on my cc a\c fou four closer so plese solve above matter & release my property otherwise i will take legal action against hdfc bank at utc building, ring road, surat.

I am sent my complaint to MD of bank as on 4 march 2017 & No reply

Hi,
My Name is Satpal Singh. I had Join a company in Kolkata in year 2013 and that company opened my salary account in HDFC bank and didn't gave any basic terms and conditions of salary account. I left that job after 1.5 year because of my brain disease and moved to Punjab in emergency. My all family members were in Punjab so we were not able to inform the bank to close that account in Kolkata. But i have reached the bank in punjab to close that account but they told me that the account will be closed automatically after six months and i had never used that account till now. But when i joined the new company in 2016 and they have asked me to provide the HDFC account and I told that in previous company I used the HDFC account but i'm not using that from more than 1.5 yr and when they checked my account balance it is showing negative 7K approx. I'm totally shock with the negative balance. The HDFC bank refused to open a new bank account as i'm already having it. They have advised me to go to Kolkata and close that account. But it is not possible to again go to their and make this request. I have reached the customer care to close this account but they are asking me to clear the negative balance. It is not possible me to pay this huge amount.
Moreover i have a credit card also which is issued by my previous company with HDFC and i'm still using it.
Can you please suggest me any way that what should i do. Can it be waived, so i can use this account again with my new company or i have to pay the penalty.

Account Number: [protected]
Cust ID: 53069042
Contact No: [protected]

Thanks in advance

I have paid 9700 as premium of my HDFC life click 2 protect policy number 16754579. I have received mail of receipt but password protected . Document are not opening even after inserting date of birth as my password which is suggested in mail. So I don't have my premium policy receipt. I need a premium policy receipt. So please send me hard copy to my address or send me another mail which I can access....

My account no. is [protected] and i opened account before one year ago. i had done no transactions from atm card.but recent i talked at my branch about card and said ita a normal card and charge is only 115rs per year and please use for online transaction and cashless system.. so i just try to know balance only from atm. and not done any transaction from atm card..but directly 575 rs is deducted from atm card. so how i can trust from hdfc bankers which gave me wrong information. i charged of 575 rs just because of listen bankers request for cashless transaction.. how i tolerate this without use of atm card.. please check if i m using this atm anywhere..so please give me refund for this.. i dont want this type of any atm card which charged without transaction..

It seems that HDFC bank is regulating it's own rules other than RBI. We all know that after banking hours for public convenience, it take a little bit more time for closing the counter and submitting reports. But HDFC bank has its own timing for their employees, this bank is pressurising their employees to stay late night and load them with unnecessary MIS reports, and this work is allotted to them after 7p.m. This is really an exploitation to employees and their families too. Our family members who are working in HDFC bank are so much depressed which is leading them to take severe step in life. If anyone wants to check this, then one can visit New Delhi (south Delhi branches specially - including NFC, Kalkaji, Pamposh, Sarita Vihar, Jasola vihar, nehru place, etc branches). You can see how these employees are exploited which is affecting their personal family life.

To day I went to your HDFC Bank at Laketown Branch, Kolkata for depositing some amount of cash to my son's A/C at 12.05pm, I am sorry to say that you should give proper training some of your staff of the said branch how to give the services to the customer. Pl find, below some of my observation:-
1) Always avoiding tendency to the customers.
2) Very very slow movement intentionally .
3) Rowdy behaviour, always talking among themselves ...