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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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A
Amit pendharkar
from Chennai, Tamil Nadu
Mar 20, 2017
Resolved
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Address: 411051

I have trace on email the last month statement.

Pls send me the statement of hdfc credit card (Month of feb) thru e-mail. Since last months, i have not received statement through local post & email not on phone also

I hope u will send me e-mail statement as soon as possible & i have received massage of overdue.

Pl check why this happened.

What is a regular procedure to issue statement.
Apr 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 20, 2017
Updated by Amit pendharkar
I have trace on email the last month statement.

pls send me the statement of HDFC credit card (month of feb ) thru e-mail. Since last months, i have not received statement through local post & email not on phone also

i hope u will send me e-mail statement as soon as possible & I have received massage of overdue.

Pl check why this happened.

What is a regular procedure to issue statement.
Mar 20, 2017
Updated by Amit pendharkar
I have trace on email the last month statement.

pls send me the statement of HDFC credit card (month of feb ) thru e-mail. Since last months, i have not received statement through local post & email not on phone also

i hope u will send me e-mail statement as soon as possible & I have received massage of overdue.

Pl check why this happened.

What is a regular procedure to issue statement.
also you have kept capacity of 350 characters.
Verified Support
Mar 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
I am an account holder in hdfc bank Gopaplapuram chennai.my locker fee was increased 5 time by BM with out any reason and i registered a compalint, but the branch manager closed my complaint without resolving. I wanted to escalate it to the nodal officer, But HDFC bank web site never accepts the escalation. what i will do now
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    A
    akhiniru12
    from Mumbai, Maharashtra
    Mar 18, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400084
    Website: www.hdfcbank.com

    Dear Sir/Madam,

    I am Akhilesh Sharma, I was having a HDFC Credit Card without taking the confirmation from my end bank have activated the credit card, which i have received on 25th April 16. and the details are
    1. Card no. 8183
    2. Card no. 5244 and it was fully closed on 29th Dec 16, also have the NOC certificate from the Bank.
    This is for your kind attention that later one week back, I had applied a personal loan from HDFC bank but it was rejected due to low CIBIL score. I humbly request you to kindly look in to my concern and resolve my CIBIL score problem at the earliest to get a personal loan from HDFC bank.
    Request you to please look into the matter.

    Thanks!
    Akhilesh Sharma
    [protected]/[protected]
    May 9, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 24, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, along with card details, loan application number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    Mar 25, 2017
    Updated by akhiniru12
    Dear Mr. Bejoy,

    This is to inform you, that HDFC Bank had issue a credit card in the month of 25-04-16 and i have finally closed on[protected].
    Without intimating any credit card customer how they have can link mobile bill with my credit card and HDFC use to send the bill on every month and one more issue i have to bring to you notice i have not activated my credit card still.
    I have mail conversation and confirmation from your grievance team end that they have given my final bill to be paid and close the credit card and they have issued me a No Due Letter from HDFC Bank.
    However now i am in need of Personal loan very urgent but Ganesh Hedge who is looking personal loan department, he rejected my personal loan and informed that your credit cibil score is low,
    The issue is made from HDFC end and why i should suffer for this.
    I am attaching my No Due Letter.
    kindly look into this and solve immediately and give me personal loan.

    Details for Credit Card no.
    :1.[protected]
    2.[protected]

    mail id : [protected]@gmail.com

    Regards,
    Akhilesh Sharma
    [protected] / [protected]

    Apr 01, 2017
    Updated by akhiniru12
    Dear Mr. Bejoy,

    Awaiting for your revert ASAP.

    Regards,
    Akhilesh Sharma
    [protected] / [protected]
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      S
      Shaik Zakheer
      from Hyderabad, Telangana
      Mar 18, 2017
      Resolved
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      Address: 516001
      Website: Hdfc. Vijayawada

      I am zakheer hussain from kadapa i be applied for a two wheeler loan at vijayawada for the bike renegade commando worth it rs 1.65 lakhs i be submitted all the documents and my civil code was clear

      Manager venkat has refused for loan

      As i'm having a status to buy spot cash
      He has refused 6 persons loans as well
      U can make a query in um amaravati show room

      I ve buyied a um renegade commando for cash because of refusal of loan

      The loan was not even applied by the personal and refused
      I came to know by one of my friend said u will get an sms when application is processed


      O strongly recommend to take action 7 customers are already lost
      Apr 25, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 24, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, along with branch details, loan application number and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        H
        hmnsh.rai
        from Gurgaon, Haryana
        Mar 18, 2017
        Resolved
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: www.hdfcbank.com/personal/customer-centre

        Dear Sir/Ma'am,

        I have requested many for settlement for my cc due but no body has contacted me i have received a call from hdfc service department but she was suppose to call me back but i have not relieved.
        I do not a single penny my landlord ask me to go vacant flat as i ma outsider and staying on rent and because of my salary hold was not able to pay my rent i am not able to survive please try to under stand my situation and wave off my due balance you have already deducted 41, 000 rs from my account.

        see my below emails.
        Dear Sir/Madam,

        I am writing this email to you in depression as i got my salary hold for this month and hdfc is not allowing me to withdraw a single penny.
        I do understand but sir/madam please see my all attached email after loosing my credit card i wanted to settlement though my credit limit was only 20k and i used some 7k approx though all were interest.

        when i got to know about my salary hold i called to collection agencies they were not picking my phone after 1 day i spoke with somebody and her name was sudha and she was very rude and when i talk about negotiation she told me that she will call me back but i never heard it back from her. next day again i called her she again said that she will call me back even i asked that where i can call for help she didn't suggest anything and she was very rude and hung up on me. after that i have not received any call from her.
        as per letter receive it says that after 15 days my amount will get deducted from my bank.

        I work in mnc i stay here alone and i am suffering with financial crises since first may i have not paid my rent my land lord asking to vacant the house and i have my mother whom i need to take care. you can not understand how is my condition right now.

        when i was staying in delhi i was ready to pay when balance was 25k approx and i got settlement for 15k approx as i remember but no body came to collect money then i had to shift Mumbai because of my job.

        I am not doing any fraud with hdfc bank. i wanted to settle it down but this way i am suffering a lot mentally.
        i would not have any choice left just one as suicide and HDFC will be responsible for it..
        i am attaching my all email which i have wrote to hdfc bank. i was seeking help from hdfc but i am not getting any help. i would say when i told these thing to lady i as speaking she told me that its my responsibility though i have just use my 7k from card and rest money is only interest amount.

        i am including cc consumer court email so i can get help as i tried many times with hdfc i called them i email them but i have not received any response on this yet today is 16.05.2016 and its been 16 day i have not slept because of tension. i am mentally disturb and harassed

        Thank you in advance.

        Thank you,
        Himanshu
        [protected]
        Apr 20, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 18, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, along with your account/customer ID, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          M
          madangbph
          from Gurgaon, Haryana
          Mar 18, 2017
          Resolved
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          Address: New Delhi, Delhi, 110014
          Website: HDFC CREDIT CARD

          Hi this is madan lal bunkar having hdfc bank diners club international credit card last one year.My last four digit of card is 2526.
          I never got my e statement on my email.I always made calls to customer care, your staff said, we have sent the mail.
          My bill generating date is 12th of month.
          Last month my outstanding balance showing 100700 around.
          I paid 20000 after 12th before my due date.
          Then i made international purchasing around 62800 rs.
          My perivious 80k balance and 62800 rs balance goes to this month on 12th march .
          This 12 th march i got message from bank, my total outstanding is 155000 something.
          But i got my minimum due 43000 rs.
          I dont know,
          how it can be possible.If total outstanding is 155000 rs, then mini due should be 5%.
          I made calls on 15th as well as 16th march.Nobody made me stisfied.
          Still i didnt get my e statement.
          I am using sbi, indusland and cti bank credit card also.
          I am frequently making international purchasing.But till now no bank is doing like hdfc.

          Last night i made call to customer care, he gave me request no
          [protected]
          still nothing is done.

          Please do needful
          [protected]@gmail.Com
          Apr 24, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, along with card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            E
            Eddyjackk
            from Mumbai, Maharashtra
            Mar 17, 2017
            Resolved
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            Address: 400607

            I have personal loan account #31067207 in HDFC Bank for EMI gets deducted from my ICICI Bank salary account, unfortunately on 7th EMI date I could not maintain sufficient funds, I informed collection agent that fund would be available on 20th March, however without intimation they did ECS again on my ICICI account for which I have been charged,
            I want to understand who gave you rights to do ECS again and that to without info customer.
            I phoned collection manager swapna more and retika gawde, none are answering my call, even phone banking is helpless.
            This is unethical way to do collection and cheating customers.

            Edwin J
            [protected]
            May 1, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 30, 2017
            HDFC Bank Customer Care's response
            Dear Edwin, We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution.

            The Reference number/docket number for this E- Mail interaction is[protected], which is also mentioned in the subject line. We are looking into the same and will revert to you within 5 (Five) working days.

            We sincerely request you to bear with us in the interim.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sanjay sondkar
              from Amli, Dadra and Nagar Haveli
              Mar 17, 2017
              Resolved
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              Address: Mumbai City, Maharashtra

              Please note my gold loan Account no.29689731 Std.12.09.2014 for Rs.1, 17, 800 ...I would like to forward my serious complaint towards the same account that the same Account has been closed & fully repaid on 10.06.2015 in cash Rs.1, 17, 800 at your Mira Road branch ( 0665) & at the same day your Mira Road branch has issued loan release order ( Ref.: Index No.29689731 Std.10 Jun 2015 ) to me...hence, the above said loan account indicate " Active" with overdue for Rs.1, 17, 800 till today in CIBIL report ... Please treat the matter is very serious & you have to update as " Account Closed with " 0" bal. Outstanding dtd. 10.06.2015 in my CiBIL account...due to your mismanagement i m in trouble to get Housing loan... Please clear the same & update in CIBIL immediately...I want the same in writing with your prior confirmation...This is last & final reminder to you.. waiting your positive response without delay within 2 working days...Regards, Sanjay Arjun Sondkar, mob.no.[protected]/ [protected]
              Apr 24, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 24, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Contact number, cibil report and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                Sharon Dickerson
                Mar 17, 2017
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                Address: 10001

                Hi Everyone, I would like to talk about something that I am just very excited about; I had a small restaurant and in my apartment I had a bad credit. It became very though for my family, because people do not want to loan; banks and other financial institution do not want to loan money to us due to bad credit. So I needed to find someone that was very lenient and also could pay really quick to us. We wanted to add on to our restaurant in other words we needed an $80, 000 loan which was really difficult at that time. So a friend of mine 'Sarah William' said checkout: [protected]@yahoo.com or [protected]@outlook.com. I was like okay.. because I already lost $4, 300 to scams, I didn't want to get scammed again. and she said' just email or call/ text: +[protected], On a second thought i took the risk and applied for the loan. That day I got a response, luckily for me I got funded, I was overwhelmed and I couldn't believe how quick it was. I now own a home, my business has expanded and I have a decent credit. Anyways thank you guys at Tenterden Funding Plc. I couldn't have done it without you, thank you for saving us the hassle
                HDFC Bank customer support has been notified about the posted complaint.
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                  P pranitha
                  from Bengaluru, Karnataka
                  Mar 17, 2017
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                  Address: Raichur, Karnataka, 584101

                  Dear concern my self p Pranitha having sb account in Raichur branch since from 2 years, due to some personal problems I am unable continue the said account with mini balance as instructed by bank, hence I have requested to close my sb ac no.[protected], but as on date my said account not closed due to which my account charged for min Bal not maintain, and on daily am asking staff regarding closure no one is taking care and telling will close today but still no result... Am fed up with this type of service from leading Pvt bank...

                  Request you to pls help in this regard
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Ajay Wanikar
                    from Mumbai, Maharashtra
                    Mar 17, 2017
                    Resolved
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                    Address: 362715

                    The hdfc bank atm is in kodinar ambujanagar, is installed at outside new north colony. It has been always observed that there is no money in atm and we have to visit other atm's to travel to around 08 kms to withdraw money.

                    It may please be seen that atm should be equipped with money so as to avoid inconvenience to the customers.
                    Your immediate attention is solicited.
                    Apr 20, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue along with complete address of ATM and your registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      A
                      from Delhi, Delhi
                      Mar 17, 2017
                      Resolved
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                      Resolved

                      Address: 122011

                      Dear Sir,

                      My name is Bhaskar Tiwari and I am having a salary account number [protected] with Kottivakkam, Chennai Branch. On 16.03.2016, around 23:20, I have received 5 consecutive SMS from HDFC Bank stating withdrawal of Rs. 10, 000 in each transaction using my HDFC card at Chakrata road around 23:20 but ATM card was with me at that time. I was in Gurgaon at that time.

                      I immediately checked through the net-banking and withdrawal was done through some ATM in Dehradun. I informed customer care and my ATM card and net-banking were blocked. The customer care guy informed me the ATM ID of the ATM. The ATM ID is S1CW3123. He told me to register a FIR and to visit nearby HDFC branch with FIR copy.

                      I again checked with the customer care to reassure and they told me that my ATM and net-banking is blocked and my complaint number is MUMC[protected].

                      I have already filled the dispute form with HDFC Bank Branch sco-39, Sector-56, Gurgaon on 17.03.2017.

                      I would like to assure that these transactions were not authorised by me and my ATM card was with me all the time. Please look into the matter on urgent basis.
                      May 9, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Mar 17, 2017
                      Updated by [email protected]
                      Dear Sir,

                      Please note that the unauthorised transactions took place on 16.03.2017. I wrongly mentioned in my previous complaint the date as 16.03.2016.
                      The actual date o[censored]nauthorised transaction was 16.03.2017.
                      Verified Support
                      Mar 18, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please be assured that our PhoneBanking officials are looking into the issue and will respond with Docket number MUMC[protected].

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Mar 21, 2017
                      Updated by [email protected]
                      Dear Sir, .

                      No response from your side as on date(21.03.2017, 11:44 am).
                      In last 4-5 days, I have received only a single message from HDFC Bank and that too just mentioning the complaint number (MUMC[protected]) claim to revert within 40 days. This is quite unprofessional. I can understand that the whole dispute process would take a month or so but nobody from your side is telling me what's going on.In fact I emailed you to your MD and board members 4 days back to look into this matter as it is a security loophole confirming the customer money is not secure. However, they are least concerned about such issues, I suppose. I am in a mental pressure and highly depressed. Your Customer care Guys told me to visit the branch and the branch guy told me to talk to customer care. I am not able to connect to customer care as they are asking for Phone banking password which I never used and not aware of much. The metal trauma is such that I am not able to concentrate on other things.
                      I don't know what to do. If you cannot do anything about it then please tell me once. I will try to forget it like a bad dream but I need to be assure so that I can concentrate on other things. I don't want to live in a dilemma or false hope. The money is not that important but trust is.
                      5.75 Rs taken at many dates randomly from my account HDFC savings.
                      Dont know what is the reason behind it

                      Unauthorized Withdrawals/Transactions - Comment #2681838 - Image #0
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                        S
                        sarode raghunath
                        from Bengaluru, Karnataka
                        Mar 17, 2017
                        Resolved
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                        Address: 560064
                        Website: redemption process fee

                        Sir,
                        My card no [protected]
                        As per last statement i get redemption process fee rs75. Two times on date of 27/2/17 and 4/3/17
                        For generating vocher. Its not good for using voucher generation rs 100 ur debitting 75 and sevice tax it comes around 85 to 90 rs. As i early i spoken to your customer care they told for generating voucher there is no charges. Now they charging me. Earlier it was not charged. Can u justify me please why u make us give and take policy.

                        Regards,
                        Raghunath
                        Apr 20, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 12, 2017
                        kissan Traders's response
                        Kisan traders account number[protected] account transfer Naharpu se Shadipur branch HDFC Mai transfer KEA Jai please
                        Mar 12, 2017
                        kissan Traders's response
                        Naharpur yamunanagar Haryana HDFC ac no KISSAN TRADERS [protected] transfer to shadipur yamunanagar Haryana HDFC
                        Verified Support
                        Mar 20, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        Please transfer my account Shadipur branch Yamuna Nagar Haryana Kyunki naharpur branch Main Jab Bhi paise nikal Vani Jo paise nahi hote
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                          S
                          Sunil@Pandit
                          from Mumbai, Maharashtra
                          Mar 17, 2017
                          Resolved
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                          Resolved

                          Address: 400097

                          I have transferred money (17K) 09/03/2017 at 6 AM early in morning to SBI account via IMPS fund transfer. already 8 days completed but the money is not credited. one more thing after 7 days show message "due to technical reasons...". how much days they'll take for get back my money.

                          IMPS ref :[protected]
                          Cutomer id :66941671
                          +1 photos
                          May 11, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 18, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Apr 03, 2017
                          Updated by Sunil@Pandit
                          Dear Sir/madam

                          There is no progress.I have tried everything from my side . I have mailed [protected]@hdfc.com, nitin.[protected]@hdfcbank.com and [protected]@hdfcbank.com not one give valid response also talked to customer care they said your amount is credited to beneficiary account but it's not credited. without solve customer care close complaint No which already mention . how could do that if not solve complaint.also talked to HDFC branch .they said your amount is credited but not received. My Mom already talked with him two times but they do not response.They said solve this to Hdfc. So what I do You said talked to SBI Bank and SBI bank said it's not my job talked to HDFC .
                          .I have attached passbook and statement of beneficiary account of my mom and also my account transaction detail for your understanding . it's almost 1 month completed of transaction .
                          I don't know what I do. Please refund my money.

                          Dear sir

                          I m deepak chahal .I m employee of your bank as a BSO. my Employee Code is 155686. Please send my salary slip 25feb 2016 to 25 Nov 2016... My email is [protected]@gmail.com.
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                            B
                            bhavin_s
                            Mar 17, 2017
                            Resolved
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                            Resolved

                            Address: 411037
                            Website: HDFC

                            First of all...HDFC is the worst bank ever. Unfortunately I have my salary account in this bank.

                            I have an ECS of Rs 1500 which gets deducted on 10th of every month.
                            Unfortunately i was not able to keep sufficient balance in my account and as a result the ECS was unsuccessful.
                            Now i have been charged for that. On 14th Rs 230 has been debited from my account for keeping insufficient balance.
                            On 16th again Rs 402.50 has been debited from my account for ECS return charges. Why 2 times my account is debited?

                            Mobile : [protected]
                            Apr 19, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              Harinder singh Thakur
                              from Shahpur, Bihar
                              Mar 16, 2017
                              Resolved
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                              Resolved

                              Address: Mohali, Punjab, 160047
                              Website: Unsolicited Phone calls

                              Today i received multiple calls from the number [protected].The lady on the other end her name she said Shilpa and was claimimg from Hdfc, which i know ofcourse she wasn't. The way she called again and again and was asking my personal information was very annoying and disturbing for me .As it could happen to anyone and her group can scam innocent people anytime so i request HDFC to it on a serious note and take a legal action as she was using their name.
                              When i told her are you really from hdfc she said yes.Then i replied let me investigate who you are as HDFC or any bank never call the people the way you are calling and asking the personal information, she immediately hung up on me switched off her number.
                              So again i request HDFC to seriously look into it before it turned into a cyber crime as they can trap someone.
                              Thank you.
                              May 9, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 24, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, along with caller details, your customer ID and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                A
                                A.r.Kumar
                                from Neyyattinkara, Kerala
                                Mar 16, 2017
                                Resolved
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                                Resolved

                                Address: Khammam, Andhra Pradesh
                                Website: hdfc

                                Sir,
                                It is brought to your kind notice that I happend to use credit card for IRCTC transaction but amount debited by bank received but failed to give ticket by IRCTC from SC to KMT at about 15.38 hrs. Kindly verify at your end and credit the same to the card no.[protected].

                                Thanking you sir,
                                Yours sincerely.
                                A.Ravindra Kumar.
                                M-[protected].
                                Apr 20, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 20, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your HDCF Bank Credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  H
                                  hardikjshah
                                  from Anand, Gujarat
                                  Mar 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: Anand, Gujarat, 388540

                                  Dear sir
                                  bank account :[protected]
                                  mera name :Jitendra A shah hain Mene bahot saal pehle hdfc bank me borsad 388540 apna saving account kholaya tha jisme muje minimum balance account me rakhna na pade isliye non maintain aisa account kholaya tha abhi tak koi hidden charges nahi lagaye lekin suddunly two month me 690 rs 690 rs 6/3/2017 date ko 2 baar debit kar dale muje koi bhi call bank me se nahi aaya ki aapko balance minimum 25000 rakhna padega aisa to plz help and waive charge karvaye
                                  mene jab apna ministatement atm se nikala tab pata chala
                                  hum bankmanager se bhi mile to wo kehta hain humare yahan 10000 se kyada customer hain hum sab ko call nahi kar sakte agar aap 2 ya 3 month apna 25000 rs balance per day ka maintain karenge to me ye aapko waive karvane ke liye request karronga and 690 rs 1 charge to aap maintain karoge to guarantee se me wapas kara unga
                                  abhi aap hi bataon ki hum jyada balance bank me kese rakhe aisa charge wrongly debit kare to so plz hume humara 690+690 =1380 rs pura apas mile aisa karvaye

                                  thnaks
                                  jitendra a shah (son Hardik)
                                  [protected]
                                  Apr 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 20, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our branch official has contacted you and has addressed your concerns. For any assistance, please feel free to speak to Mr. Jatin Patel on [protected].

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Y
                                    Yask Patel
                                    from Delhi, Delhi
                                    Mar 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390025

                                    Hello
                                    I have HDFC bank credit card number ending with 3613. My payment due date was 24/02/2017 and for which i went to HDFC bank, Parle Point Branch, Surat where i deposited cheque of amount 73000/- on 21/02/2017. I asked bank officials and they said me that sir your cheque will be cleared by 24/02/217 and you wont have to pay any finance charges. Now when i received my bill i have been charged amount of 3352.98/- and service tax of 469.41 on it. Hence totally i have been charged 3822/- as finance charges. I have my passbook of Denabank in which it shows that my cheque was cleared on 24/02/2017 and still i have been charged. In bill it shows that my amount is credited on 28/02/2017 even though my cheque was cleared. for the same i talked with customer care on 25/02/2017 and they responded saying that your amount has been received as its shown in system.
                                    But still HDFC bank charged me wrongly and i complaint for reversal of this with complaint number [protected].
                                    Now when i call customer care on 16/03/2017 regarding reversal of finance charges they ignore it and not ready to take any action as well as not ready to take complaint also.
                                    I have my bank transaction details of denabank.
                                    I want reversal of finance charges.

                                    Please i request you to refund the wrongly taken charges. 3800 is big amount for service person like me.

                                    Thanks & Regards
                                    Yask Patel
                                    [protected]
                                    Apr 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 18, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    we have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (18/03/2017). We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sushc45
                                      Mar 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560068
                                      Website: HDFC BAnk

                                      I would like to show a lot of disrespect to HDFC as these guys do not inform anything before making a decision..
                                      I understand i was stuck in credit card issues, they blocked my acct with no prior information & took my entire salary..Not only that, they have blocked my Current Account ... how will i make any transactions..? ???? Do you guys understand how much i suffered with all these.. and when savings account was blocked & released, why is my currecnt account still in block status ??

                                      And regarding credit card, when i wanted to settle it they never called me for settlement instead blocked my account ? ?...why ?

                                      To reach to a customer care rep, i have to try so many numbers & many times... still i dont get connected ? ?? why incorrect numbers are listed on statements ?
                                      Cust care rep gives me number collection team number, where it just rings & gets disconnected ? ?? is this the way?
                                      Guys tell me how will someone talk to the bank when in need, ..

                                      sorry this calls me for a disconnection with HDFC..i surely will make a decision of nothing is done about it in 2 days.. i want a call back, relese my account & give me right collection team number
                                      Apr 18, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Mar 16, 2017
                                      Updated by Sushc45
                                      I would like to show a lot of disrespect to HDFC as these guys do not inform anything before making a decision..
                                      I understand i was stuck in credit card issues, they blocked my acct with no prior information & took my entire salary..Not only that, they have blocked my Current Account ... how will i make any transactions..? ???? Do you guys understand how much i suffered with all these.. and when savings account was blocked & released, why is my currecnt account still in block status ??

                                      And regarding credit card, when i wanted to settle it they never called me for settlement instead blocked my account ? ?...why ?

                                      To reach to a customer care rep, i have to try so many numbers & many times... still i dont get connected ? ?? why incorrect numbers are listed on statements ?
                                      Cust care rep gives me number collection team number, where it just rings & gets disconnected ? ?? is this the way?
                                      Guys tell me how will someone talk to the bank when in need, ..

                                      sorry this calls me for a disconnection with HDFC..i surely will make a decision of nothing is done about it in 2 days.. i want a call back, relese my account & give me right collection team number
                                      Verified Support
                                      Mar 17, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Sir,
                                      I hereby inform you that i am hdfc credit card holder having credit card no.[protected]
                                      I request cancell add on credit card name ranjit singh .I request you to pl do the needfull & oblidge in this matter

                                      Thanks & regards
                                      Jasvir singh
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                                        J
                                        johnsusai07
                                        Mar 16, 2017
                                        Resolved
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                                        Resolved

                                        One Assist MFEE

                                        Address: 600041
                                        Website: www.hdfcbank.com

                                        HDFC Bank are the one who directed me to ONE ASSIST but really this company is not taking any request and auto payment mode is activated in my credit card. When I asked for the HDFC Bank help they are not responsible.

                                        I din't expect this irresponsible behaviour from HDFC

                                        I'm using HDFC CREDIT CARD SINCE LAST 4 YEAR CARD NUMBER ENDING with 8**4.My account is activated with ONE ASSIST MFEE and charged Amount 1299...
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                                        6 found this helpful
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