HDFC Bank Complaints & Reviews

Hi,

I have get a new HDFC Credit Card. But out my surprise Rs. 1299/- charged on my credit card account without any kind confirmation/intimation to me as OneAssist Membership fees. Now I am struggling with HDFC Customer Care to get it deactivated for last 2 weeks for this unwilling membership fees reversal.
I need a help to get this membership deactivated and do a reversal of membership fees.

My Complain was:
Without my confirmation Oneassist Membership fees Rs. 1299 has been added in my card. Why this has been added?
I want immediate reversal of this fees.
As confirmed verbally, that this card has no associated hidden charges. Its absolutely Free. Till date I did not use this card. And now I am afraid of having some more hidden charges. So I want to surrender this card post reversal of this unknown hidden charges. Please let me know the process.

Customer Care Reply was:

This is with reference to your e-mail regarding one assist membership on your HDFC Bank International credit card account.

We observe from our records that we are in receipt of the request of refund and same is under review with the concern department.Upon completion of the same we will intimate you accordingly

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation

Already 7 days passed but no reversal made on my Card account.

I have account in hdfc bank [protected].
My account debit rs 4650.
Last 1 year i have cut rs.

Plz solve it

i will be thankful to you.
i have problect to manage my saving account. because every month cut my saving account .
i also attach cheque book. plz solve it
i will be thankfull to u

my second mail id plz add my mail id and exchange with old one

[protected]@gmail.com

plz add this mail id with puneet jindal

I have a savings, DEMAT and Trading Acct in HDFC opened on june 2016. the bank keeps charging me with Depository charges of an average of Rs 150 per month. But for the month of Jan 2017 it charged me with Rs 466. I dont under the rationale and the mechanism of how and why these depository charges are being cut ?

I want to know why these depository charges are levied and hor are they calculated. also what is the Annual maintenance charges are for if you charge depository charges separately?

I have received the calls from the dsa of hdfc bank which is in jaipur triveni nagar ankita associate from [protected] for the making credit card i have give him time for collecting the required documents on 2nd march same i have give to documents collecting boy and he said me that he will be login the file on the same day but still my file not login and no response from hdfc and dsa also.

Also i was called to dsa they are added my number in black list also. Wow its amazing yaar.

HI,

I have received a bill statement regarding credit payment to my mail id without having credit card i don't who issued the card without my permission last four digits hdfc 9089 hdfc snapdeal card mail id [protected]@gmail.com and i called to hdfc uttermost care also but no card registered on my number and i dont even have proper details of card number

I have a saving account in HDFC bank bistupur branch, Janshedpur having A/C no. [protected]. I had opened this account in Year 2005. I had never taken any Loan from HDFC bank so far. Recently i got a Notice from HDFC bank that i have a personnel Loan in my ID (Loan A/C no.[protected].At the same time Amount Rs. 183/- had been deducted from my saving account on dated : 02.01.2017. I had booked a complaint in customer care unit (Complaint no. - KOLR[protected]) on dated : 01.03.2017 against this issue. Front that time i am constantly chasing the status of my complaint by visiting the branch or talking over phone. but sorry to say that no body is giving me a positive reply on this regard. I had visited you loan department also & talk over phone in your customer care unit also but didn't get response. Yesterday an Amount of Rs. 11630/- has been blocked as "Hold fund" in my saving account. I am facing difficulty in day to day transaction. Kindly resolve this issue as soon as possible.

Dear sir/ madam
Compent regarding Payslip
This NARAYAN G MARATHI working in your company as a BSO .My Emp Code is 172915. I am joined in September 15 2016 I am not getting any pay slip I need that slip for applying my PF and I need may PF account number and city name of particular account please send my pay slip to my email id that is [protected]@rediffmail.com

Policy Number: 15908890
I submitted a request for Surrender Value Quatation at HDFC Life Office, Vikhroli, Mumbai on 1st March 2017. I was informed that the quotation would be mailed to me within 2 days.
However, in spite of repeated reminders and calls (5 till date) the quotation has not been issued. I have been in contact with Mr. Hansraj Patil at HDFC Life Vikhroli Office and he has been stalling me with different reasons everyday. The customer service at HDFC Life has been extremely poor but this deliberate delay tops it all. This time I have been told that the quotation is not being generated till I get my money back that is due as it will cause confusion in my mind. I wanted the quotation before the next premium is due on 11/03/2017 but I now feel that HDFC Life is making every attempt to make sure that I receive the quotation only after that.
I have communicated all of this in great detail to Mr. Hansraj Patil and however he has made no attempt to generate the quotation on time and on the contrary has delayed it way beyond the initially mentioned 2 days.
It is also worth noting that Mr Hansraj Patil stalled me with a different reason each day and has not called me back even once to give me an update on the reason behind this frustrating delay. I have made a total of 5 calls in order to follow up and each time till yesterday I was promised that the quotation will be mailed by evening. This promise was never fulfilled and every time I had to call back to ask why that was the case.

I have instructed HDFC Life verbally not to deduct the next premium payment till I get the quotation. Please look in to this matter as soon as possible.

Dear RBI,
I have stuck on some payment of hdfc credit card. so i call his pune customer care no and they are not provide full details and in between they cut the call again i was doing same thing but result is same. i was tried more then 3 times and every times they switched to my call on mute and cut.
What kind of thing they are provided if customer is not satisfied. its really horrible and ridiculous for customer who payment before due date. need to action for same.

I used my credit card for payment to TATA Sky, i got debit message twice.
However tata sky has been paid once. HDFC has charged me twice for the same transaction and the issue is open since more than one month now.

Double debit for single transaction. I received an email for sending supporting documents- I sent them in email to cc disputes team. No action since a month. I have received statement for march'17 and I will not pay for charges i have not done.
Please help.REF :- [protected]

Please help

I applied for car loan on 3.03.2017 and submitted all required documents. But employees of hdfc shows there unresponsible behaviour towards me. There giving replies to me that our credit manager is on leaves so neither we can return your documenta nor get approval for same. Just 3 days before i submit my new current account opening documents but this behviour felt me that i should not connect myself with this unprofessional employees. Sir i m chartered accountant and having rich experience in bank audit for serveral banks. But as a feel in hdfc i never felt else. So i[censored] have any responsiblity towards your customers then inform me about your action against these types of employee.

I want to apply for Music broadcast ltd. IPO today.But its getting stucked at last moment and same page is opening again and again.I knew that I am doing it properly and I have more than enough balance in my account to bid for the IPO, Internet is fine.Each and every possible condition is fine except the HDFC website behaviour.

Really upset by this kind of technology and support HDFC providing after being a leader in their...

Complaint against misbehave by brijesh Chaturvedi n abusing languages used in meeting.he several says him Luchnow we h hum gand mar lete h..

My emp. Code is m24578and he says me mai tujhe HDFC me kam nhi krne dunga..n doing favour who r his relatives.he pressurise me for resign n saying reason mai Jise chahunga rakhunga.I want justice n revert soon to my complaint.

I have been using HDFC bank credit card and other bank services for last 2 years.Recently i used HDFC credit card for pay my bill of 100 rupees at petrol pump.But later checking my statement i was shocked to see that bank debited 111.50 from my account.Government says move to cashless transactions, but this is the issue that make people stay away from cashless economy.Also for online fund transfer HDFC bank always cut service charges and other taxes.Please do the needful otherwise this Bank will steal the pocket of common men.

I had purchased a HDFC Life Sampoorn Samridhi Insurance plan which stated on 23.12.11 for 5years and maturity was due on December'2016 and annual premium was Rs. 24372/- Second premium was also paid during December'12 but due to forget and other reason premium of 2013 and 2014 could not paid. During 2015 (fifth) premium paid online. When I visited HDFC Office, Guwahati, Assam during 2016 the staff of the office told me that due to none payment of 3rd and 4th premium it is now to be revive and to revive the policy I have to pay Rs. 56672 which I have paid vide by cheque later it is has been inform that Rs. 336/- more is to be paid which I have paid.
When again I have visited to HDFC office to know the development of my maturity payment the staff told me that due to lapsed of premium of 2013 and 2014 earlier paid premium will not be paid by the Company. Ultimate the company paid me Total Rs. 82916.01/-(Rs. 56910+24372+1644.01). But the amount paid by me during starting the policy and second premium not paid i.e. Rs. 48644/-(Rs. 24372+24372).
In this connection, I would like to state that as per Provision 6(ii) of the Policy it has been clearly mentioned "Reinstatement of Lapsed and Paid-Up-policies, I your policy has been paid-Up or lapsed. it may be reinstated, subject to our consent and such terms and condition as we may specify from time to time. The terms and conditions would include a minimum of providing satisfactory evidence of good health, payment of all outstanding premiums and interest on all outstanding premiums". Which I have paid and dully filled up form provided to me in regards my health. But the premium paid by me during 2011 and 2012 has not paid to me by the Company.
Now my question is why Company includes such provision, lapse may be happened due to unforeseen various reason, moreover where I have paid lapsed premium with interest why the Company is not willing to pay my amount.
I, therefore, request hour honour kindly look into the matter on priority basis as I am suffering from financial hardship. The details of my policy are as follow:-
Policy No 14798378,
Policy Holder Name:- Smti Barnali Bhowmick
Policy started from 23.12.2011.
Maturity Date December'2016

Hi Team,

I have been with HDFC bank for past 5 years, suddenly with out my concern they converted my account to classic account . and today I have received a mail from HDFC stating that, the classic program is chargeable +service taxes.

i am not sure how do they enroll to me a service which I never agreed and charge me now .

This is absolute cheating by hdfc kindly do the needful ASAP

Dear sir/madam
My credit card no. Is [protected]. I received statement on 5.3.17. There is some fiancé charge rs.3766.92/- & late fees rs. 700/- include. I don’t understand why?
I’ve deposited the cheque on 22.2.17 & it is clear on 24.2.17 pls. Find the attached screen shot of sms which my bank send to me & deposit slip, but in the statement it’s showing 28.2.17.
Should i pay for holidays during the period? Check my payment history only one time i had pay finance charge two three months earlier, i don’t have any issue cos i know there was my mistake.
But this time it is no acceptable. As you know, i’m your sincere customer; i request you pls. Reverse above charges.
Thanking you
Manoj kumar date - 6.3.17
Lucknow
[protected]@gmail.com

Depty Manager not help, not solution my matter, so that my mind upset, anyone banker call me and payment transaction in ptm but not success .it's account number& Mobile number provided by bank employee so that it's work . please chake & information me who this person .bank employee not help any questions please help & solution .I visited any time in bank but not solution by bank manager, 60 km up down from my home, go to day by day but not solution,

I was doing online transaction to mobikwik app and my transaction was failed but my amount has been deducted.My account details are:

Savings Account No.: [protected], DLF PHASE I

Reference number:[protected]

Please resolve the query asap.

My details:

Name: Richa Sharma
registered mail: richa.sharma.[protected]@gmail.com
Savings Account No.: [protected], DLF PHASE I Gurgaon

Dear Folks,

I'm having the HDFC credit card([protected]) and this has been expired in Oct-16, Still i didn't get the new card however they just give me the billing statement every month along with there service charges. Just want to know if i'm not using the card since last 6 months then for what you are charging the service fee.

please look in this on priority and get the card renew as soon as possible or contact me on my registered mobile number. If i'll not get any update for my new till the next billing date i would not pay the charge, outstanding or late fee for the existing card and you will be responsible for this.