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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 1248

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A
abdulrk
from Chennai, Tamil Nadu
Mar 26, 2017
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Address: Chennai, Tamil Nadu, 600052

Hi, I am Abdul K.

I want to cancel my HDFC ERGO insurance policy due to some personal reasons. Kindly cancel my insurance policy as soon as possible.

Insurance dated: 21.05.2015
Health Suraksha Policy No.:[protected]/1

Sarv Suraksha Policy-Personal Accident Policy No.:[protected]/2

Phone: [protected]
Email: [protected]@ymail.com

Thank you
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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    J
    Jivraj Kodiyatar
    from Rajkot, Gujarat
    Mar 26, 2017
    Resolved
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    Resolved

    Address: Porbandar, Gujarat

    My name is jivabhoja kodiyatar my cibil clear please my bike no GJ25L9939 hdfc bank my name clear of cibil please my other metter is stop in my name is cibil ignore no metter is my life my cheq return in my poor possition and no metter another pls pls pls pls my name remove the cibil your loan is clear of me remove my name cibil please my credit up
    Apr 30, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your issue details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      Y
      Yahya Bin Zakariya
      Mar 26, 2017
      Resolved
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      Resolved

      Address: Palakkad, Kerala, 678541

      I have lost money from my account and I don't know for what it's been charged.
      I feel like a theft or loot from the second largest private bank
      Date, transaction details, and the amount are mentioned below.
      My Account Number is [protected]

      23 Mar 2017 - INTER-BRN CASH CHG INCL ST & EC 210317 - INR 253.00
      23 Mar 2017 - BRN CASH TXN CHGS INCL ST & EC 210317 - INR 172.50
      20 Mar 2017 - INTER-BRN CASH CHG INCL ST & EC 180317 - INR 201.25
      May 9, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 08, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand our branch official Mr. Pramod Kumar P has contacted you and addressed your issues relating to Charges.

      For any further assistance and for all your Banking needs, you may please contact Mr. Prabhath P K, on [protected].

      -Anay
      HDFC Bank Customer Assistance
      I want my credit card statement for the month of march 2017 urgently but unfortunately my email address was wrongly entered by executive so i had visited the branch and updated the correct email id ..but telecaller told it will take 7 days to receive and i need it by thursday ..please do the needful
      Personal Loan — Loan Statement

      Please send my personnal loan statement immediately.

      Loan No 27370721

      Regards
      Rahul Bhoir
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        S
        shaikh786
        from Contai, West Bengal
        Mar 26, 2017
        Resolved
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        Resolved

        Address: Khordha, Odisha

        Ref:- Credit Card NO:-[protected].

        Dear Sir,
        As per your scheme I had purchased jewellery form TANISQ & contacted
        your customer care center. They had told me that discount will
        automatically go to your Account within 45 day But it still not
        reflected in my Account.

        Hence, you are requested you to kindly look into the matter and
        resolve it in next Statement.
        Thanking you,
        With regards,
        For, Shaikh Abdul Jahangir.
        May 10, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 30, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

        -Anay
        HDFC Bank Customer Assistance
        I am a HDFC bank credit card holder . The bank has auto debited Rs
        1799 from my credit card number ending 4264, without my
        authorization . And I don't want this membership so
        cancel the membership and refund the same.
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          F
          foster
          from Mumbai, Maharashtra
          Mar 26, 2017
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          Address: 400029

          Called Up the above mentioned Number at least 20 times during
          the last 3 days and every time I did that the executive at that
          end just kept disconnecting the line. He or She just hung up.
          Very frustrating. This I did because I got an email from HDFC
          Life promoting your New Immediate Annuity Plan.
          Is your staff or your outsourcing call centre not ready to
          provide service.
          HDFC Life customer support has been notified about the posted complaint.
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            B
            from Bengaluru, Karnataka
            Mar 26, 2017
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            Address: 560076
            Website: Indian Consumer Complaint forum

            Dear Madam/Sir,

            This is a very serious complaint against HDFC Ergo general insurance company. We had bought our new duster vehicle in March 2015 covered by Reliance general insurace. When it was due to pay next insurance in March 2016 (March 25th 2016) we planned to take HDFC Ergo general insurance as their charges were comparatively lesser. The agent of HDFC insurance came and we gave him our previous reliance insurance for details. He calculated and we gave him the cheque they quoted for. Hdfc came back telling that Reliance are not giving the certain docs, are stating that we have claimed insurance with them. Then we talking to reliance insurance rectified things and forwarded the NCB from reliance to HDFC. Now HDFC guys come back and charge Rs. 626 extra stating we have covered 25% of NCB, this was the mistake made by HDFC people instead of covering 20%. They force us to pay Rs. 626/- instead of them rectifying the NCB to 20%. When we don't pay Rs.626/-, they have cancelled our insurance policy in the month of May-June 2016 itself. We unaware about the cancellation make multiple trips in the month of of August to December, luckily nothing happens to us or the vehicle. Now my question is, is it not the responsibility of HDFC to intimate through phone call about cancellation followed by a letter. If cancelled May-June, why did not they make an immediate arrangement of paying us our remaining balance amount back to us.

            The above mentioned cancellation comes into picture only when we have to make the following years payment. I call up to HDFC customer care and arrange for a call
            with the Senior and Sasikala calls me up on 21st March 2017 evening, when I question her she doesn't have a convincing answer and very intelligently makes the modification of showing the policy expiring on 11th March 2017(actual date of expiry should have been 26th March 2017) considering the Rs. 626 that we have to pay. Now pissed of with this when I go to other insurance agency for renewal he tells tha HDFC guys have made your NCB zero and you will have to go for a fresh policy which will cost us more or left with the only option of going ahead with HDFC itself for more amount than other insurance agency quoted. Which is a clear cut backstabbing to their(HDFC) customer.

            Request you to take the action against HDFC General Insurance and do justice to us.

            Yours faithfully
            Seema
            W/O SandeSha KP
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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              M
              Monoj21
              from Pune, Maharashtra
              Mar 25, 2017
              Resolved
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              Resolved

              Address: 411028
              Website: netbanking.hdfcbank.com

              Hi Team,
              I have used credit card for filling petrol on Dec 31, 2016 . The transaction amount was of Rs 300 but hdfc bank charged me Rs 313.50/-. When I have complained to their customer care team they have mentioned we have no instructions received from Govt. and customer needs to pay the additional charge.

              I have attached screenshot of my credit card statement and email communication with hdfc bank's customer care team. Let me know if you need any additional details in this regard.

              Please find below details

              Date: 31/12/2016
              Desirable Resolution : Refund of additional charge.
              Apr 30, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Mar 25, 2017
              Updated by Monoj21
              Indian govt has already declared that consumers need not to pay any additional charge in petrol pumps when paid via cards. Also petroleum minister recently declared the same. But these banking sectors keep on pushing these additional charges to consumers which is a cheating. Please take necessary action.
              Verified Support
              Mar 28, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
              Sir,

              My account no is [protected] my name is Servesh Gupta send me a new cheque book my old book is finished.

              Thank You

              Address :-
              House no.- 4A/1, Raj Narayan Road
              Near Maiden Hotel Cilvil Lines
              North Delhi-110054
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                R
                Rishikrant
                from Savantvadi, Maharashtra
                Mar 25, 2017
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                Address: 380054
                Website: www.hdfcergo.com

                Sir,

                My bike Passon pro has been stolen from Wankaner(Gujarat) on 01/05/2016, and Police registered my FIR after two months becouse they were not ready to take my complain instantly So, i complained it to grievances cell, Gandhinagar and SP Cell, Morbi. Sir, I am attaching my application and documents with this complain.

                Now, HDFC Ergo made my claim as "NO CLAIM" on the basis of late FIR, I talk to the insurance official but they are denying the documents proof and saying there is no claim after late registering of FIR.

                Please HELP.
                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                  A
                  akhiniru12
                  from Mumbai, Maharashtra
                  Mar 25, 2017
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                  Address: 400084
                  Website: www.hdfcbank.com

                  Dear sir/madam,

                  I am akhilesh sharma, i was having a hdfc credit card without taking the confirmation from my

                  End bank have activated the credit card, which i have received on 25th april 16. And the details are
                  1. Card no. 8183
                  2. Card no. 5244 and it was fully closed on 29th dec 16, also have the noc certificate from the

                  Bank.
                  This is for your kind attention that later one week back, i had applied a personal loan from hdfc

                  Bank but it was rejected due to low cibil score. I humbly request you to kindly look in to my

                  Concern and resolve my cibil score problem at the earliest to get a personal loan from hdfc

                  Bank.
                  Request you to please look into the matter.

                  Thanks!
                  Akhilesh sharma
                  [protected]/[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    santoshkukreja
                    from Kanpur, Uttar Pradesh
                    Mar 25, 2017
                    Resolved
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                    Resolved

                    Address: dont know

                    Sir,
                    Maine apne account no. [protected] se[protected] ko debit card sa dwara through net banking finance department ko 45000 Rs ki payment ki thi. Mere account se paise usi samay with tax kat gaye thi lekin payment data bank dwara load na hone ki vajah se payment finance department ko nahi pahunchi aur maine jo sale deed apne plot ki karwani thi, finance department ko payment no pahuchne ki wajah se stamp paper generate na ho saka or meri ragistri na ho saki. Main kai dino se hdfc bank branch shahabad, kkr mein chakkar laga raha hoon, lekin meri koi sunvai nahi ho rahi. Aapse prarthna hai ki kripya mere above said account se jo payment 45000 tax sahit kati gayi uska data load kiya jaye taki main jald se jald registri karwa saku.
                    Apr 30, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Mar 25, 2017
                    Updated by santoshkukreja
                    [protected]@gmail.com
                    Verified Support
                    Mar 27, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      M
                      muttukuru aven
                      from Mancheral, Telangana
                      Mar 25, 2017
                      Resolved
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                      Resolved

                      Address: 517502

                      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account
                      After that i never logged in to my account through net banking and i do not have a debit card (Lost and i never requested for a new one).
                      I logged into my account for some reason and i see that i have rs -2776 in my account.
                      I request you to please take action against this bank..
                      They have no right what so ever to do whatever they want without informing the customer
                      May 3, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share the account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        M
                        murty27
                        from Tasgaon, Maharashtra
                        Mar 24, 2017
                        Resolved
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                        Address: 500049
                        Website: HDFC bank

                        Hi,
                        I have noticed that every month amount is being deducted from my account even though i have kept suficient amount in the saving account. The deduction is being happened from si hdfc[protected] central power. Kindly deposit the deducted amount to the account. Account details: savings account no.: [protected], hitec city.

                        Ph no: [protected] (Hyderabad)
                        Email id: murty. [protected]@gmail.com

                        Regards,
                        Narsimhamurty
                        Ph: [protected]
                        May 1, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 27, 2017
                        Updated by murty27
                        Waiting for conclusion
                        Verified Support
                        Mar 30, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        We understand that the issue is being looked into and will respond to you within 3 working days with reference number[protected]

                        -Anay
                        HDFC Bank Assistance
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                          L
                          LESLIE Aaviyil
                          from Mumbai, Maharashtra
                          Mar 24, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 40064
                          Website: hdfc

                          It shows on hdfc bank net banking that mtnl tractions has failed and yet I was billed for the same.
                          my mtnl line got disconnected due to nonpayment of bill. I had to pay the bill manually via an ant other card to get the service restored
                          now hdfc bank customer service tell me they have made the pay mint and I have to run to the aces of mtnl to get the second payment of my bill which I have refused .
                          bad experience with the service team who promised call back since Jan 17 but even after two branch visits no call back.
                          Kindly note the query reference number for this correspondence with bank is [protected].
                          they have also reversed the late payment charge of Rs.400.00 plus taxes levied on my card account for the payment made on time at their bank (proof of stamp available).
                          May 1, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 30, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            C
                            Cleatus
                            from Pune, Maharashtra
                            Mar 24, 2017
                            Resolved
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                            Resolved

                            Address: Dharwad, Karnataka, 580008

                            Sir, For the past 4 years i ham connected with HDFC bank for my personal loan and two wheeler loan also.
                            My revised personal loan number is #41792627. I have missed the March months EMI due date on 4th march as i am into some urgentr financial problem. For the past 4 years i am paying my EMI regularly. This time i missed as i am into a serious family health problem hence could not arrange money during my DUe date.
                            One of your Customer care agent Mr. Gangadhar D, had called me and alerted me about the due date, i said to your agent that due to cash crunch i couldnt pay the money, but i will pay the money by March 30th, still the customer agent mr. Gangadhar D is calling me and threatening me always. because of this behaviour of your customer agent i wont try any new services or product from HDFC hence after. I was your customer from past 4 yeras. I have also pai all my dues of Two wheeler loan too.
                            Still such a bad behaviour from your agent.
                            Apr 30, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 29, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please write to [protected]@hdfcbank.com with the following details:
                            Loan number:
                            Name of applicant / loan favoring ( as per Loan Application):
                            Date of birth of the applicant (as provided in Loan Account):
                            Address as provided in Loan Account:
                            Loan amount:
                            Contact number:

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              amanjeet12
                              from Bengaluru, Karnataka
                              Mar 24, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I have changed my job recently and i'm have problems with the payments i have always stayed in touch with the bank guys. There is this guy named Ram from Hdfc Bank HAL Old airport road branch. He is using foul language and telling me i'm doing fraud by not paying my emi and he will talk in a rude way only to my type of people. He also is threatening me and telling me to come to the bank and then he will talk to me there. And tells me don't come empty handed bring the money.He tells me you cant pay Emi and you are talking so much.
                              Apr 30, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your issue details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                M
                                Mahesh bhatt11
                                from Delhi, Delhi
                                Mar 24, 2017
                                Resolved
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                                Resolved

                                Address: 110094
                                Website: www.hdfcbank.com

                                On 08/02/2017 Withdrawn an amount of Rs.5000/- from SBI ATM ID 727132 but the amount came out from machine an amount of Rs. 500/- only.
                                On 17.3.2017 i had called the customer care representative of HDFC bank and the officials assured me that your case seems genuine and i shalll get the amount credited in my account on 19.3.2017 but till now amount couldn't be credited.
                                May 2, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 29, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your issue details, ATM details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Vaibhav5108
                                  from Gurgaon, Haryana
                                  Mar 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110017
                                  Website: www.hdfcbank.com

                                  Praveen kumar, HDFC bank teller, geetanjali marg branch, new delhi.
                                  The guy refused to make DD and asked me to get it done at my own bank.
                                  There was no signing authority in the bank, No B.M, no R.M.
                                  The way he responded was never expected and I was ashamed I front of more than dozen people in the branch.
                                  Unfortunately I am tended to close all my connection with HDFC.
                                  Apr 26, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Mar 24, 2017
                                  Updated by Vaibhav5108
                                  I'd like to hear from you asap. I've worked in customer service centre and I know the actions taken against such issues.The behaviour of the representative is not acceptable and unethical, this was really not expected from HDFC.
                                  Verified Support
                                  Mar 25, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, along with branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    L
                                    Loy Lobo
                                    from Bangalore, Karnataka
                                    Mar 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400080

                                    Hi

                                    On 14th Feb. 2017, I had visited to your HDFC life Mulund branch, Mumbai and there your HDFC staff Vaishali Jadhav who was present started explaining on HDFC pro growth. She explained the details and when I got the mail what she had stated and what we had got was there was lot of difference . I stay in Bangalore and we send an authority letter along with my Father in law to cancel the policy to the branch, staff misbehaved with my father in-law and started saying that it is only 1 lac what is it for you. She refused to cancel the policy when it is clearly mentioned that the policy can be cancelled with in 15 days .

                                    We went to Bangalore M.G Road, Nagaraj who was attending us mentioned that Bank statement and application form for cancelling the policy is sufficient . We gave the details to them and acknowledgement was given for cancelling the same . After 1 week we get an email that we cannot cancel as Pan Card is missing . All these details and proofs was submitted at the time of opening the policy.

                                    Still also we went to Bangalore Silk board branch and we gave the PAN card copy for cancelling the policy Application number[protected] and she informed that it is completed .

                                    After 1 week we get an email that your request has been processed . it is 24th March and still we have not get our funds back . It is more than 1 1/2 month and we have not got our funds back . I am preferred customer for HDFC bank and they deduct 115 Rupees per quarter from my saving account . Is this is the service they provide for their preferred customers. I am disappointed by the service provided and hence raising a complaint to get my money back .

                                    Application No.:[protected] | Premium: INR 100000
                                    Plan: HDFC Life ProGrowth Plus| UIN: 101L081V02

                                    Life to be Insured: Ms. RENITA DALMEIDA
                                    Client ID: 10260632
                                    Apr 27, 2017
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 25, 2017
                                    HDFC Life Customer Care's response
                                    Hi, regret the inconvenience caused to you. I have noted your issue and would be replying to you with an update on the same ASAP.-- Manish.
                                    Verified Support
                                    Mar 27, 2017
                                    HDFC Life Customer Care's response
                                    Hi Renita, I wish to inform you that the refund amount for the cancelled application is being processed. Further, the refund would be received by you with in next 4-5 working days.
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                                      Bajpai Ãnjali
                                      from Hyderabad, Telangana
                                      Mar 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110049
                                      Website: www.hdfc.com

                                      Hello,

                                      My name is Anjali Bajpai and i am using HDFC credit card since last 5 years.
                                      Since right now i m jobless i was not able to make the payment since last 2 months.
                                      Since last 15 days, I am using threatening calls from Collections Department of Axis Bank.They are calling the person whose number I have given as reference my credit card application and threatning him as well.
                                      They are using abusive language and threatening me .
                                      May 8, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 25, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete issue, caller details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Manojyns2
                                        from Noida, Uttar Pradesh
                                        Mar 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: Firozabad, Uttar Pradesh, 205141

                                        Hi,

                                        I am hdfc credit card user. I have been charged with 575 for renewal mem fee incl st & cess which i have never been informed about. The card has been issued as free for lifeline. It just ridiculous to free card.
                                        Requesting you to explain what would have caused this charge on my credit card account. ​

                                        Customer id 68502925
                                        Manoj yadav
                                        Mob. [protected]
                                        May 2, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 30, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Manoj,

                                        I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
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