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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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M
Murali Kuchipudi
from Hyderabad, Telangana
Dec 29, 2017
Resolved
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Address: Hyderabad, Andhra Pradesh, 5000072

One the executive called me forcefully taken the credit upgrade and i asked to send to hyd any hdfc branch. But still now i didn't get the credit card.
Every day i am going to branch and branch people telling we didn't receive the credit card. But when i called customer care they are telling card send to branch.
Who will sort the problem putting me trouble and playing double game.
From past two month i am not having the card.
This is very very worst i have never seen with any bank.
Hdfc bank need to compensate me on this, every day i am tourchering on it.
If you people don't want to more further settle all my loans i will close the account with worst worst hdfc bank

Excecutive name: joseph khyandi, not responding to cals and very harshly he is talking.
Even nizampet branch people spoke to customer care and joseph, everything is recorded.
Do need full.
Thanks, murali
[protected]
Jan 29, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Card No., Branch Details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.
Nizampet branch

Pan no : CBOPK9184L

Contact no [protected]
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    V
    vrushabendra
    from Bengaluru, Karnataka
    Dec 29, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka
    Website: www.hdfcbank.com

    Dear sir /madam
    My name is vrushabendra b 1 sep 2016 i'm joing to hdfc bank ltd my employee code is 172362 role is sales officer, june 28 2017 i left the job as per company process, ofter i am getting full and final settlement and provident fund,
    But till i am not getting my relieving letter i contact some hr persons no one will be response to me currently i am going for other job i need my reliving letter please please release my reliving letter as soon as
    Jan 29, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dec 29, 2017
    Updated by vrushabendra
    Dear sir /madam
    I am vrushabendra my employee code 172362 .1 SEP 2016 my joining date in Hdfc bank my last working date June 28, I got a full mad final settlement and pf . till I am not getting my relieving letter I requested many times but no one will be response, release my relieving letter as soon as I need my reliving letter I joing other job so please release my reliving letter
    [protected]
    [protected]@gmail.com
    Dec 29, 2017
    Updated by vrushabendra
    www.hdfcbnak.com
    Verified Support
    Dec 29, 2017
    HDFC Bank Customer Care's response
    Dear Vrushabendra,

    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

    Anay,
    HDFC Customer Service Assistance.
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      A
      Aditya Potharaju
      from Bengaluru, Karnataka
      Dec 28, 2017
      Resolved
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      Resolved

      Address: 560093
      Website: www.hdfcbank.com

      I have canceled an irctc ticket on dec 25th and the refund is not deposited in my hdfc account yet.

      — message from hdfc —

      We wish to inform you that your ticket against pnr number: [protected] has been canceled successfully as per your request. The refund amount of rs. 3120 will be refunded back to your respective account shortly.



      Account no: hdfc account
      [protected]
      +1 photos
      Feb 17, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 30, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that the said transaction refund has been credited to your account on December 29, 2017. -Anay
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        S
        Santosh7756
        from Khammam, Telangana
        Dec 28, 2017
        Resolved
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        Resolved

        Hello banker, why your systems cant work properly, intially on novenber 1 st week deducted 8000/-saying that not maintained minimum balance, for your kind information my account is zero balance {salary account}, which is given by you, now again on 16 dec 2017 again it is deducted stating inter-brn cash chg incl gst 061217-mir[protected] mir[protected] amount has been deducted 117.92,
        Hope you will resolve this and give proper explanation
        Jan 31, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken up the matter with concerned team and will respond to you on your registered email id in 3 working days. The reference number for your query is[protected].

        -Bejoy
        HDFC Bank Customer Assistance
        Lady case manager HDFC Bank sangwanchok sirsa do to missbehave me
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          N
          narendersolanki
          from Varanasi, Uttar Pradesh
          Dec 28, 2017
          Resolved
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          Resolved

          Address: 122050

          Dear
          Sir /mam

          I have a hdfc times credit card before 2 year ago my limit of card is 29000 i used totaly limit of card in first 5 month i dnt know uses of credit card and late fees charges so my out standing amount is 32000 i called to hdfc bank and executive suggest me how much money you pay i say 25500 so executive agree and i pay the amount but in cibil mention settled. For few days my pruse stolen so in my purse my old hsfc credit card and pan card and my aadhar card so i apply again my pan card and new pan card ressive me after 1 month i updated my pan card in all bank account and credit card. I apply new credit card for hdfc bank so me ressive my new credit card and limit is 35000 but sir before using time so payment decline i called to hdfc bank so executive tell the crad is make by mistak i disappointed same time. But sir now days i apply for personal loan but my file is declined due to two pan card used but sir i blocked and suspend my first pan card please please hammble requested sir please remove my old pan card no in my hdfc credit card and impose new pan card please sir i have more burden pressure in mind i need hdfc bank in future is this type of problem not repated again my side and allow my application for personal loan and remove my old pan card askpn1919p and impose my new pan card bcspn2797l please sir i have in trouble i need for hdfc bank and in future mainatin good relationship with hdfc bank..
          Dec 28, 2017
          Complaint marked as Resolved 
          my mobile no is 9599977433 mail id [email protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 28, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Hi,
          I'm using HDFC credit card from long time having issue with Nov.17 bill.

          I'm trying to reach costumer care thought phone banking but provided number not reachable from long time or costumer care service provider not responding properly.
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            N
            NileshP
            from Mumbai, Maharashtra
            Dec 28, 2017
            Resolved
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            Resolved

            worst experience with hdfc bank - lower parel (mumbai) branch

            Address: 400013

            Hi,

            I shared my worst experience with hdfc ltd (Service centre : lower parel - mumbai)

            Address:
            B2-201, marathon innova, off ganpatrao kadam marg,
            Opp peninsula corporate park
            Lower parel, mumbai - 400013.

            File handle person: mr. Prasad parasnis
            Home loan executive: mr. Sarat panigrahi

            I have applied for the home loan from hdfc ltd at lower parel...
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            K
            kuldeep689
            from Noida, Uttar Pradesh
            Dec 28, 2017
            Resolved
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            Resolved

            Address: 201301

            I have below policy
            Hdfc life click 2 protect plus
            Policy number:17186255
            I have made payment of 9500 on 16th dec, 2017 but hdfc life says that it did not receive amount.
            I called citi bank credit card service which told me that hdfclife has claimed this payment with approval code 426554.
            I have mailed [protected]@hdfclife with reference[protected] with all document (Credit card statement with hdfclife payment, hdfclife transaction acknowledgement, hdfclife payment screenshot) and called customer care many times but did not get any resolution.

            Kuldeep vishnoi
            [protected]@gmail.com
            +91-[protected]
            Feb 5, 2018
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Dec 29, 2017
            HDFC Life Customer Care's response
            Hi, please note that the premium amount paid by the customer has been received by us. Further, the same would be adjusted with the policy on due date. The premium receipt could be downloaded easily via online mode from the My Account portal.
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              S
              Subhajit Das 007
              from Delhi, Delhi
              Dec 28, 2017
              Resolved
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              Resolved

              Hi,
              Myself Subhajit Das, an HDFC credit card holder. My credit card details and last month statement are attached herewith. My issue is mentioned above.

              2. I talked to a lady at HDFC bank customer care Eastern division having no.[protected] on 07/12/2017 and requested to pre-close my loans (5 nos. of loans) at a single time. The lady then told me to pay Rs. 44, 731.12/- and I agreed to this and paid the amount. The lady then assured me to pre-close the loan within 5 days and this will also reflect in my credit card statement.

              3. On 28/12/2017, I saw that my credit card bill is in negative and surprisingly I found that only one loan is pre-closed. The other 4 loans are intact and still remaining. Then I called the customer care executive and asked them to change the statement as per my request, as I don't want to pay extra amount for their 'silly' mistakes. The lady there transferred the call to Mr. Aniruddha Ghosh, Dy. Manager, Kolkata. This person firmly said that, he can only take action on that girl for her mistake, but he can do nothing but just scratching his ****. I requested him to clear out the doubt so that I do not had to pay the amount. This person fearlessly said that he can do nothing, and if I want to complain to HDFC bank, I can, he doesn't care. I don't know how a person who handles customer in such a 'don't care' manner. I like to draw the kind attention of HDFC bank to look into this matter and resolve it asap.
              +2 photos
              Jan 29, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 29, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We're sorry to hear that. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              Anay,
              HDFC Customer Service Assistance.
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                V
                Vicky Raloti
                from Kota, Rajasthan
                Dec 28, 2017
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                Address: Udaipur, Rajasthan, 313001

                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2602 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
                Oneassist relationship number : 3299347
                Name :- vipin meghwal
                Mobile no: [protected]
                Credit card number ending :- 9934
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 23, 2017
                yash narayan kothol's response
                Deactivate one assist membership.
                I am not interesting in one assist membetship pls refunf my bedit my aco 3776.i am no a like any memberssip. Kindly so pls accept my request
                Dear Yashraj,

                Greetings from OneAssist...!

                We deeply regret for the inconvenience caused to you.

                As per your request, plan has been cancelled vide Service Request number 2714363 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

                Regards,

                Brijesh

                Team OneAssist.
                No credit cards are mapped to the user.map a card and return to the transaction.
                Dear Vipin,

                Greetings from OneAssist...!

                We deeply regret for the inconvenience caused to you.

                As per your request, plan has been cancelled vide Service Request number 2716214 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                Regards,

                Brijesh

                Team OneAssist.
                I am a HDFC bank credit card holder . The bank has auto debited Rs. 2999/- from my credit card number ending with 2379 without my concern on date:29/12/2017. I was not intimated about the plan and they deducted it without my approval. I have cancelled the service in 2016 and terminated their service completely. I am not interested in this service and don't want this membership at all. I have raised a complaint with HDFC credit card section for unauthorised debit of Rs. 2999/- from my account, and a payment cancellation and refund initiation number was provided from their end but when contacted one assist customer care they said the referral number cannot be accepted. I am fed up of their unauthorised activity with my credit card account without any approval from my end for any plan. So cancel the so called membership that they renewed on their own and refund the debited amount of Rs.2999/-.
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                  S
                  shiril pathak
                  from Bengaluru, Karnataka
                  Dec 28, 2017
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                  Address: Mumbai City, Maharashtra, 400701

                  My hdfc credit card was activated around 30/11/2017 and before getting it delivered to me i saw 1399 rs. Of debited for one assist policy without my consent i raised this issue with hdfc customer care the very next day and i was told that this has happened with many other people and dont worry it will be refunded after that i even tried to call one assist for this but they dont take your no for an answer they wasted my 40 min. Just avoiding me and on to that hdfc charged me processing fees, gst etc., the only transaction done by me was of 5 rs. To reliance jio rest everything are the charges imposed by the hdfc bank to haress the customer i followed with hdfc customer care multiple times and their response was just to wait for some more time, around after 15 follow ups now they tell me to talk to one assist, why the hell should i talk to them... U debited the money and u will give it back.
                  My registered mobile number with the bank is - [protected]
                  And this is the number you should use while contacting me -[protected].
                  HDFC Bank customer support has been notified about the posted complaint.
                  On 18 Dec 2017, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 121217-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?
                  Dear Shiril,

                  Greetings from OneAssist...!

                  We deeply regret for the inconvenience caused to you.

                  As per your request, plan has been cancelled vide Service Request number 2716661 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards,

                  Brijesh

                  Team OneAssist
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                    J
                    Jagdish Mori
                    from Mumbai, Maharashtra
                    Dec 28, 2017
                    Resolved
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                    Resolved

                    Address: Jamnagar, Gujarat

                    I joined multinational company and account opened with hdfc who salary after some time money deduction from my account so i complained at branch he tell me we completed your work now not deduction in your account after this deduction continues i visited day to day in local branch and calculate money about 12500 but he not give me positive replay if shortly time problems not solve i chose another way to take my money
                    Jan 29, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that our team has already responded to you on email on December 29, 2017 vide email Interaction ID:[protected] seeking additional details. Please revert on the mail with the required details to assist you further.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      B
                      bvs56
                      from Ernakulam, Kerala
                      Dec 28, 2017
                      Resolved
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                      Resolved

                      Address: 683572

                      I had issued a cheque for Rs.15 lakhs to The Post Master, Angamally dated 07/08/2017. The same was returned though there was sufficient balance in the account saying technical reasons. The cheque was issued to the Post Master and it was about a month since I got the returned cheque to be able to issue a new one. Since the payment was for Senior Citizens Deposit I lost interest @ 8.3% for a month due to your unreasonable action. My customer id is 484065.

                      Returned cheque copy uploaded.

                      regards
                      Binoy V Samuel
                      [protected]@geojit.com
                      +1 photos
                      Jan 31, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number from which the cheque was an issue, cheque number, date of return of cheque and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. -Anay
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                        J
                        jaikumarth
                        from Bengaluru, Karnataka
                        Dec 28, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560037
                        Website: fastag.hdfcbank.com

                        Hi,

                        I have registered for hdfc fast tag, amount got debitted from my account and there is no respose in the application after that. My application id hfr018123.
                        There is no way to contact them and the toll free no provided is always busy. Hdfc bank is so stupid now a days.
                        Worst thing is that no one is picking call on this number.
                        I have paid you rs. 300 + rs. 100 (Recharge amount)

                        Whats the use of fastag. If i cant use it.
                        Jan 29, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 28, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jan 02, 2018
                        Updated by jaikumarth
                        i got my fastag today, but please its duty from HDFC to give proper customer care no and updated to customer who applied from your portal.
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                          B
                          bandanac27
                          from Tirur, Kerala
                          Dec 28, 2017
                          Resolved
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                          Resolved

                          I had applied for a credit card though hdfc bank, meanwhile you had send it to me through blue dart courier, the awb no. For my card is :- [protected]

                          It has not been delivered to me, kindly look at this issue and help me out.

                          I was not able to find a solution through your customer care. Please resolve the issue quickly.

                          Application reference number:
                          [protected]s2

                          Thanks
                          Jan 29, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 28, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          As per our records, your new credit card ending 9962 dispatched to your mailing address through Blue Dart courier vide airway bill number [protected] had returned undelivered for the reason " Consignee out of station". Pls SMS SPEED to 5676712 for resending the card to your mailing address.

                          -Manoj
                          HDFC Bank Customer Assistance
                          I have lost money from my account and I don't know for what it's been charged.
                          I feel like a theft or loot from the second largest private bank
                          Date, transaction details, and the amount are mentioned below.
                          My Account Number is [protected]
                          date 27/12/2017
                          Amount : 177 and 177 two times deduction

                          credit card undelivered - Comment #2959506 - Image #0
                          My HDFC credit card Very Highly charge Applied
                          My personal loan account no is 50286572 .My name is Babul RABHA .Pls send me the loan statement from Oct to till date .
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                            C
                            Coolest AshChinku
                            from Kolkata, West Bengal
                            Dec 28, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700041

                            Dear sir/madam

                            I was credit card apply on 16th dec 2017 then i had recvd my credit card reference id-[protected]e1.18-dec-2017 received message from your side credit card application is approved. Then 20th dec i had receive msg from your side "we have complete all process". When i am online tracking credit card status is "disapproved". I don't have received any (Msg/mail) your card is disapproved.

                            Regards
                            Ashish kumar pattanayak
                            [protected]
                            Jan 31, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 29, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to credit card and you may look forward to receiving a response to the e-mail id within 03 working days. The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
                            I had purchased mobile from flipkart.com then cancelled but cancelled amount did back to my account. My statement showing transaction to airtel payment mumbai is 19000/-totally unknown and mobikwik system 20000/-so my request kindly investigate over the matter. I think hdfc credit card is not secure to use.

                            let me know reason and which process I will follow - Comment #2958341 - Image #0
                            Sir
                            I apply credit card in your bank last nov. But this time no card in my hand

                            I very disappointed in your bank service.

                            Thanks.
                            Gagan
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                              K
                              kwakhloo
                              from Delhi, Delhi
                              Dec 28, 2017
                              Resolved
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                              Resolved

                              Address: 110024

                              Complaint pertains to hdfc bank lajpath nagar ring road, where i hold accounts. I had instructed them to dirctly pay my vodafone bill for my no [protected] from my s/b account no [protected]. The payments were going from my account directly for many years. Suddenly last month the payment was not made to my phone, resulting my dis connction of phone and
                              Embrassment. I requested my bank many times but my compalint is not redressed till now. Nor they are telling me any reason for denying payment. I request you to take up the matter with the bank
                              Jan 29, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                E
                                evakan
                                from Bengaluru, Karnataka
                                Dec 28, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560103

                                I deposited a cheque myself in a hdfc branch, got the receipt stamped, waited for 15 days, nothing happened.
                                Today when tried checking the status via sms it says "invalid cheque", no reason mentioned.

                                Tried talking to virtual relationship managers, nothing worked out they told to visit that branch to check the status.

                                What the hell, if something went wrong who will convey that, is it customers job to first drop the cheque then visit to get the status updates.

                                Why you then speak this fuzz of mobile and internet banking.

                                Pathetic...
                                Feb 6, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 02, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please e-mail at [protected]@hdfcbank.com and provide us with the following cheque details: Date of Deposit Complete Branch/ ATM address (as per our website) where the cheque has been deposited Was the cheque deposited at the Branch counter, Atm Machine or the drop box at the atm/ branch Value of the Cheque Cheque Number Location at which the cheque is payable Drawer Bank and branch Contact number.

                                -Anay
                                HDFC Bank Customer Assistance
                                I have a current account with hdfc bank and i want to close this account from previous one year but the bank is not accepting my application and charging me with non maintenance charge. bank manager mr. tiwari is not picking my phone since past 6 months i have visited the branch at least 10 times and their no solution to my problem
                                HDFC Bank limited Anna Sakai Chennai, Tamilnadu sent me amount Rs 18000/- and Rs 8720/- with reference no 74332747332720554486953, and 74332747332720554386961 dated 27th Nov, 2017 to my SBI saving a/c [protected] as refund by Club Mahindra Resorts and Holidays. But till today I don't get any amount.
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                                  SachinNDT
                                  from Hyderabad, Telangana
                                  Dec 28, 2017
                                  Resolved
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                                  Address: 322215

                                  I was travelling from jaipur to sikandara on 25 dec 2017 at around 3 p. M. My vehicle has fasttag. When i was crossing rajdhok toll plaza from fasttag lane your counter person told that your system is not working and toll amount has not been deducted from fasttag and he told me to pay in cash and i paid to him. Receipt of that i m attaching in mail. While after one hour i got sms that toll amount was also deducted from my fasttag. Transaction id of amount deducted from fasttag is [protected]. I already reported issue by call on number [protected] but till now i haven't got my refund in fasttag till now. Please look into matter and make sure these incedent doesn't happen in future
                                  +1 photos
                                  Jan 22, 2018
                                  Complaint marked as Resolved 
                                  This is not resolved till now. I haven't get my refund in my account till now. Please don't make people fool by marking it as resolved. if you need more clarification please contact me on 9414539526. Your deadline of 7 days is already over. Worst Service of HDFC Bank
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 11, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Our team is investigating the matter and the issue raised by you will be resolved within 7 working days. Regret the inconvenience you are facing due to delay from our end in resolving the case.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    srikanth_hs
                                    from Mumbai, Maharashtra
                                    Dec 28, 2017
                                    Resolved
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                                    Address: Bangalore, Karnataka, 560060

                                    I had submitted all required doc for personal loan in hdfc bank.
                                    When is asked about status of loan to customer executives they told that loan rejected due to ric negative.
                                    As is understand, ric negative means fraudulence. I'm pretty sure that i never submitted any fraud doc. Now i cannot take any loan from other banks also.
                                    Loan ref no. Is 53693265
                                    Name srikantha hs
                                    Ph [protected]
                                    Jan 31, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that our Bank official has contacted you and updated you on the documents required for further review of your Loan Application. Please feel free to speak to our Sales Manager Mr. Veerendra Virupakshappa on [protected] for any further clarification or assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Aashi2691
                                      from Surat, Gujarat
                                      Dec 28, 2017
                                      Resolved
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                                      Address: 395001

                                      Hi, i did online transaction via payment gateway payu refund has been processed from their side, which isn't reflecting in my account yet.

                                      I have attached screenshot that it has been processed from payu side.

                                      Also it has been 15 days regarding the matter. Kindly process it at earliest. Transaction was done via net banking. Merchant was www.insider.in

                                      Please check.

                                      Thanks in advance.
                                      +1 photos
                                      Feb 12, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 29, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have checked your account and note that refund is already credited to your account on December 7, 2017. Please login to your account online to verify the same. For any assistance, please feel free to email us at [protected]@hdfcbank.com along with your account and transaction details.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Dec 29, 2017
                                      Updated by Aashi2691
                                      The transaction wasn't done on Dec 7 how is it possible to receive refund on that date
                                      Dec 29, 2017
                                      Updated by Aashi2691
                                      I haven't received any refund yet.
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