HDFC Bank Complaints & Reviews

Hi my name is trishul ambhure
I am resident of pune maharashatra.

I had hdfc credit card which i used for several months in 2014.. One monthly suddenly i received bill and had double the changers when i called to customer care they said it was interest. I told them it is not correct and ask them to make correction of bill they didnt do it. For several months they were just adding the interest. So till date they are just adding interest to the basic amount of 1500.

Finally last year i did settlement with back and paid 7000 one time amount.

Till date they have not given me the clearance letter.

No one is replying to my emails. My account is settled, still i can see that my cibil score is going down because of hdfc back

Let me know if you need additional information. Hi samith,

When you are going to send me the lettre.

Its now many months and till date you have not send lettre.

As discussed i have man=de a payment.

Also i have send email to grievance and support however i have not got any reply from the, m too.

Let me know

Trishul ambhure

From: trishul ambhure
Sent: monday, october 16, 2017 9:29 am
To: grievance. [protected]@hdfcbank.com
Subject: fwd: fw: credit card payment

Hi
Good morning

I am not sure if i am sending this email to correct id or not. I just wanted to know about my payment status confirmation letter. As discussed you were suppose to send my settlement letter. However i have not yet received any update. I have made payment last month still my cibil score going down because of hdfc credit card due which i have already paid.

Please call me at [protected]
Trishul ambhure
— forwarded message —
From: samitas. [protected]@hdfcbank.com
Date: 29 sep 2017 12:56
Subject: fw: credit card payment
To: trishul. [protected]@live.com
Cc:

Dear sir

Please make imps on the card account & confirm the same on priority,

Regards,
Samita
— forwarded by samita shrikant panchal/debt management/kapurbawdi-thane/hbl on 09/29/2017 12:55 pm —

From: trishul ambhure
To: "samitas. [protected]@hdfcbank.com"
Date: 09/29/2017 12:50 pm
Subject: re: fw: credit card payment

Once i will make a payment i will send the screenshot of it.. To you

On 29 sep 2017 12:48, trishul ambhure wrote:

Thank you for confirmantion.. For sure by evening i will make payment..

Thank you
Trishul

On 29 sep 2017 12:13, samitas. [protected]@hdfcbank.com wrote:
Dear sir,

As discussed, settlement approval received for rs 7000/- in 1 shot,

Request you to make cash payment for the letter to valid,

On realization of the same settlement letter will be courier at your mailing address,

Regards,
Samita
— forwarded by samita shrikant panchal/debt management/kapurbawdi-thane/hbl on 09/29/2017 12:11 pm —

From: trishul ambhure
To: "samitas. [protected]@hdfcbank.com"
Date: 09/29/2017 12:09 pm
Subject: re: credit card payment

Please confirm that you have received my email.. Also if i pay you will close my account.

Thank you
Triahul

On 27 sep 2017 16:55, trishul ambhure wrote:
Hi

Please send me the on this id regarding my credit card settelment.
Card no [protected]

Trishul

Dear sir,

I am using a credit card of hdfc bank.in this month statement they added a transaction of 6418 rs. This amount deducted without my permission. I already communicated to hdfc customer care. I have told to hdfc insurance people cancellation of policy. Kindly resolve the issue.
Account no [protected]

Regards
Prasanna g dhanakshirur

I have charged rs 177.00 for 3rd party cash txn inc gst 060118-mir[protected] on[protected]. As per bank norms, i have done my transaction of rs 25000 per day even though they charged me.

What i observe is that 1st bank will deduct the money, if the customer sees this unknown transaction, if customer contact customer care they will give some reason. If not money will go to the bank for no reason.

They are cheating the customer and louting the customers' money.
I want to know the reason for this? Why is this happening?

Thanks
Sudheer

I shaik abdul khader my two wheeler loan a/c 51535049 i don't have any cheques bounce or late payment then how can be overdue charge plz let me know the details. My mail is. [protected]@gmail.com my contract no. [protected] i paid all emi and account change charges that to i have received a message of overdue i don't understand plz iet me know the details

Hdfc bank is debiting unnecessary charges from my account i have a personel loan and when sometime i fail to pay the emi on time it charges extra for the bounce and this time it has crossed the limit it has charged even more than the emi can it be resolved or can any one help me what to do... And this time they have deducted the extra charges on the name of manual hold charges

My contact number is [protected]

I received a call from a lady (Cell no [protected]) stating that i have old hdfc life insurance policy (No[protected]; with premium of rs. 50, 000/- paid on 23rd march 2010. The adress stated was in kalkaji new delhi, and it was correct. She gave two options to revive, either pay upfront 3.5 lakh or stop the policy with min premium payment of 3 premiums and receive bonus by 2020.
I do not have any hard copy of the policy, neither the caller could send it to me know the actual document. She gave customer relation officer no [protected], mr. Rajeev saksena. When i called this officer, he asked what is your name. I told him the policy i received call from your office and gave him the policy no. He expressed very rudely, saying "main kya antaryami hoon kya?" i requested that he can check from the policy number given and confirm. He said nothing can be done in this regard. I dont know whether first call received was true or not, because when i checked for this policy number on hdfc life website, i could not locate any details. I fell further investigation must be carried out by all stakeholders, including hdfc life, in this regard. My contact email id: [protected]@yahoo.com

I am having account no [protected] in hdfc bank, gulmohar branch, bhopal.
I have made online payment of rs. 2100 through my hdfc debit card no. [protected] on 19/01/2018 at mumbai prin l. N. Welingkar tps. I have got an error page showing that my payment have not been accepted by welingkar institute.

But i have got a message from hdfc bank that "thank you for using debit card ending 7602 for rs. 2100 in mumbai at prin l. N welingkar tps on 19.01.2018". The amount of rs. 2100 have been debited from my account balance. But welingkar institute have not received the payment of rs. 2100

Please look into the matter to credit the debited amount of rs. 2100 into my account

Jaisree nair
[protected]
[protected]@gmail.com

Hi team,
I have opened salary account in andheri shopper stop branch, it was promised by bank that debit card will get delivered to my home address but it didn't happen instead i had to fill up form again for issue of atm debit card. When bank given me my atm card it was platinum debit card which cost rs 850 pa. Bank was not aware that it ll cost me 850.

I don't want any deduction from my account since bank handed over wrong debit card to me. Kindly assist

Regards
Neha gupta
[protected]

Unfair financial charges & i paid full amount no outstanding
Hdfc credit card no:#6109

During december 2017 i had called customer care to close credit card, due to i’m not happy with credit limit which ever getting from hdfc bank, so i spoken to hdfc credit card one lady for what outstand amount include emi pre-closer charges, she explained rs:24205 should need to pay, no extra charges applicable, then i transferred the cheque amount from sbi balance transferred rs:24205 & (Chq-337592), after 3days i received the sms[protected] saying that, total outstanding amount rs:24534 need to pay, before[protected], so immediately i called again hdfc customer care, i received sms rs:24534, but you people or given wrong information, what need to be done, kindly explain properly to customer, then there said that, sorry for the inconvenience from hdfc, still sbi balance transferred cheque not yet received at hdfc, herself she said that i won’t process that checque, for that i will take request for don’t want process that cheque payment of rs:24205, because customer disputing the payment issue, again she said kindly block the cheque from sbi, then i send new one cheque rs:24534, same thing i followed & agreed hdfc agent ms:nandhini, then i called sbi customer to block the cheque amount rs:24205, resent amount rs:24534, ref:[protected][protected], ref:[protected][protected], hdfc they processed payment of rs:24205 & (Chq-337592), it’s got rejected, the processing charges not applicable for me, because i before process the cheque, i enquiry with hdfc agent so many i called to hdfc customer care, issue with hdfc and customer care support issue, i cleared the all my outstanding amount, no amount need to pay to hdfc credit card for your information, issue with hdfc, wrong information provide by customer, and more i lost my reward point more than 500 points, agent committed that, after closing credit card, you can redemptions, by false statement provide by to customer, now keep on calling hdfc customer, they are not responding properly, keep on disconnection call, i using hdfc credit card more 2 year, never made payment delay, on time paid till date, onece closed the credit card, people reacting the different, if issue is not resolved i issue the legal notice to hdfc and social media about hdfc credit card services & customer care, so kindly check high priority on this and do the needful

There is no point from my side to delay the payment except the system issue please check my bank statement showing sufficient fund to pay my outstanding.

I request your good-self to wave my financial charges.

I tried to pay bill at reliance mart using bharaqr on payzapp. Money got debited twice but reliance did not receive the money as it showed time out.
I opened complaints both at reliance mart and payzapp. Reliance said they did not get the money from payzapp. Payzapp said transaction was complete from their side contact the parent bank.

Screenshot of payzapp transactions and letter from reliance retail are attached.

Sir i want to inform you that, i purchased a product with 3 emi from credit card with the option of no emi cast inspite of that they have charged me continuously in the name of gst after that completion of emi they have again charge me in 4 th month. Regarding this when i talk to the customer care they have told me that it was your emi charge which i have already paid.in the same scenario i have purchase another item with emi option but transaction was declined and complete refund was initiated by merchant on 13 january 2017. But they have knowingly credited that amount on 17th january which is my bill generation date and convert my purchase into emi with extra charges. This is totally fraud from the bank side, i have also statement of payment kindly look in to the matter and resolve it as soon as possible.

Hi,

My self malyadri amudalapalli. A/c no:[protected].

On[protected], i've performed a transaction using hdfc debit card in irctc website. After performing the payment i got a pop-up saying server error and the transaction has failed but the transaction amount rs.335 has been deducted from account. Could you please help in refunding the money.

Thanks,
Malyadri

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 3359 without my concern on date: 18/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

Oneassist relationship number : 3619612
Name :- mallikarjuna rao
Mobile no. :- [protected]
Credit card number ending :- 3359

Hi,
I had used credit card from your bank and due to some crisis i m not able to make payment. I am receiving harassing calls from the agents that claim to be calling from the hdfc bank. Earlier 2 ladies were calling me more than 150 times a day and now another agent is threating to discuss the situation with my old parents and to pay visits to them. I understand that customer has right to privacy and the bank can not disclose anything to parents/relatives.

My name is vikram patil. I have hdfc bank account no: [protected].
On 15 march 2017 i have transferred rs 3120 from this bank account to bank of maharashtra account no: [protected] through upi payment service available in hdfc bank app but during the transaction i got an error unable to connect to server and transaction get failed but the amount rs 3120 was debited from my hdfc account. I have checked with beneficiary account the amount was not credited.
So i have raised several complaints to hdfc bank but my problem not resolved.
Complaint no : 'hbl=[protected]' upi transfer complaint #mumc[protected]
Yet it is not solved please helps me out.

Hi

I am a holder of hdfc regalia card where i had received priority pass for using lounges across airport terminals which is complimentary for some visits on yearly basis. I had used the priority pass in bang terminal on 16th oct. Unfortunately i have been billed rs 4146. Reason not known, here are the issues
1. I have not submitted my credit card during the visit, so i dont have any idea how they had debited charges. Priority pass says that to check with hdfc and hdfc says otherwise

2. As per new policy hdfc says all of sudden each entrance through priority pass is charged 27$. Who informed and when? Sending spam emails wont help here hdfc.

3. If at all credit card bill is pending they will call 100 times and when there is change in rule no prior information at all. This is the biggest hdfc scam.

3. Without my approval or signature its a conduct of breach to debit my account. I had not used the card for paying even a penny in lounges. If my money is not reverted will complaint to ministerial department.

4. No customer care is helping.

Revert money to account.

Dear sir,
While transfering from sbi credit card to payzapp 5000 money blocked,
This is happen three times so totally 15000 money blocked, it happened before 3 months. I am calling to all sbi customer care and payzapp customer care also, but payzapp customercare no is not responding. Daily i am calling to sbi customer care and payzapp customer nos. To whom i need to contact and how i will get my money back.

Dear sir

As confirmed by you i've submitted the dds taken from axis bank of rs. 581443 & rs. 46676 in order to close my auto loan in t nagar branch.. But they are not accepting the amount which is prescribed in your mail attachment. They are demanding such more amount prescribed in the foreclosure letter. I've been awaited there to foreclose my loan from today morning to evening but they are hesitating to close the loan since difference occurred in foreclosure charges. Request your guidance to close my account at the earliest.

On jan 12, 2018 5:47 pm, "loansupport" wrote:
Dear mr. Radhakrishnan,

Thank you for writing to us.

This is with reference to your e-mail dated january 12, 2018 with subject line : "foreclosure req".

Please find enclosed the closure statement valid up to (January 25, 2018) as per your request.

You can access the attached statement using your loan account number xxx8381 as password.

Kindly visit your nearest retail loan service center along with above statement and cheque / dd for amount mentioned therein favor of hdfc bank ltd loan account no xxxxxx.

Note:
This is computer generated document and it does not require a signature.
In case you are unable to visit the branch in person, a representative with a valid photographic id and authorization to representative / bearer (· http://www.hdfcbank.com/assets/pdf/Cust-Req-Cum-Ack-Slip-Form.pdf) may submit the same (Supporting documents, copy self attested by the main applicant and original for validation) at the retail loan service center.
For a comprehensive list of retail loan service center kindly visit the below link.

http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc?ifn=no

In case you have availed vehicle loan viz auto loan, two wheeler loan, used car loan etc., kindly note that closure letter, no objection certificate and form – 35 shall be sent to you within 15 days of prepayment of the loan in our records.

We note from our records that the vehicle details are not available in our records. Kindly carry your rc book along foreclosure statment to enable us to update our records.

Request you to go through the enclosed statement for details of terms of foreclosure.

For any further queries / assistance on your loan account, you can write in to us at [protected]@hdfcbank.com or contact your nearest phonebanking center.

Refer the link for contact numbers - http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Sanghapal fulkamble
Customer service officer
Loansupport team
Hdfc bank ltd.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 1763 without my concern on date:04/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7061. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3592264
Name :- harini
Mobile no. :- [protected]
Credit card number ending :- 7061