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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1047

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N
Neeraj sharmaG
from Gajraula, Uttar Pradesh
Jan 2, 2018
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Sir,
I have requested to close my account no [protected]. On date 14/12/2017 but till now my account is being not closed. Several time i made call and personally gone to bank but every time bank staff says come after 7 days your account will be get closed. But they were not closing it.
Kindly close my account immediately and responce on my mail id neeraj. [protected]@gmail.com
Contact no[protected] for any query
From neeraj sharma
Propritor of m/s friends earth movers.
Attaching the photo of cheque
+1 photos
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    M
    manishbhargava
    from Noida, Uttar Pradesh
    Jan 2, 2018
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    Address: New Delhi, Delhi, 110025

    I have logged a complaint with the phone banking and on mails as well of HDFC BANK. From last 20 days I am following with the bank through email mail and customer care but no one is responding to my mails or are able to resolve my problem. At the time o[censored]pgrading the card nobody told me that it has a fee of Rs.2500. They are literally harassing.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Sukhneet singh
      from Ludhiana, Punjab
      Jan 2, 2018
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      Address: 143502

      Cancellation of One Assist Membership
      I am a HDFC bank credit card holder . The bank has auto debited Rs. 5149/- from my credit card number ending with 1380 without my concern on date:15/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount
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        P
        Poovizhi Poo
        from Keelakarai, Tamil Nadu
        Jan 2, 2018
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        Address: Tiruchirappalli, Tamil Nadu

        From date:02/01/2018

        S. Umarani,
        9/1, annai sathiya street,
        V. V. G. Nagar,
        Vengamedu,
        Karur-639 006
        Tamil nadu

        Respected sir,

        Thank you very much for your kind help.

        I have registered a complaint on 23/12/2017 about hdfc credit card loan payment. On 30/12/2017 evening i got message from hdfc to pay rs.45500/- for settlement. On 19/09/2017 i gave letter to hdfc bank (Credit card section) to tell me details to close the loan. But, they sent message on 30/12/2017 (After 3 ½ months).

        I got credit card loan rs.50000/- on 02.03.2017 (Credit card no. [protected]) and got instruction to pay rs.2348/- for 24 months. (2348x24=56352/-). I have paid monthly due amount for 6 months (2348x6=14088/-). After 10 months from loan accepted date, now i want to close the credit card loan due to variable charges like. Autopay return charges, finance charges, service tax, cess tax, over due loan recovered, third party cash txn inc st & ec, gst which i have paid more than rs.5000/- to hdfc.

        The bank is asking me to pay more amount which i should pay for 24 months (2348x24=56352/-)

        Amount paid for 6 months 2348x6=14088/-
        Now bank claiming amount 45500/-

        Total 59588/-


        For 24 months due total amount is 56352/-
        For 10 months due total amount is 59588/-

        I feel interest charges are more and i kindly request you to help me to reduce the interest charges and close the credit card loan.

        Thanking you,
        Yours faithfully,
        HDFC Bank customer support has been notified about the posted complaint.
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          L
          Lucky1994
          from Nagram, Uttar Pradesh
          Jan 2, 2018
          Resolved
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          Resolved

          Hello sir,
          I applied for credit card of your bank. Your executive was take my all focuments. My application or registration id is [protected]n3.
          Phone and office verification was also done by your executive. But now receive mail that my request of credit card are disapprove. Pls tell what is the reason behind this.
          Thanks and regards
          Akash raghuvanshi
          Lucknow.
          Feb 7, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Sa DJ
            from Gurgaon, Haryana
            Jan 2, 2018
            Resolved
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            Resolved

            Website: www.hdfcbank.com

            Hi,

            I want to file a complain on my conversation with your customer care executive bhaumik shah for the below pionts

            1) i am being charged isaqmc-jul-sep[protected]mir[protected] every quarterly and i am not aware of the same. The problem is even the customer care said we dont know about the charge and we can not help.
            2) i was told to talk to my rm on [protected] bryan sutari. By i called at the number and waited 30 mins and called 3 times but he was not available.
            3) also i was told my charges are for low balance which is not true and i have maintained my min balance. I was clearly lieing to me and trying to fool me.

            Kindly immediately stop these repeated charegs and credit back my amount already withdrawn.
            Regards

            Sagar jethwani
            [protected]
            Feb 4, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete issue, Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              D
              Dip20
              from Pune, Maharashtra
              Jan 2, 2018
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              Address: 411052

              My account has been deducted RS 2800 on 2Jan2017 without pre informing me of any charge deduction.
              Please find below account details. It was a salary account and not in use. Even the company (for which the salary account was opened) was shut down its operations in January 2017 itself.
              I am liable for the refund of my account.
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                J
                joshiv123
                from Delhi, Delhi
                Jan 2, 2018
                Resolved
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                Resolved

                Address: 400086

                Respected sir,

                My name is vinod joshi residing at ghatkopar west. I got a two wheeler loan from hdfc bank on 05.10.2015 for a sum of inr 59, 900.00 vide loan account 34787050 named vinod joshi, and i fully payment to the hdfc bank. But i did not received n. O. C. Till date.

                Could you please look into the matter urgently and provide my noc on my registered email id [protected]@gmail.com
                Feb 7, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken up the matter with concerned team and will respond to you through email in 3 working days. The reference number for your query is[protected]

                -Manoj
                HDFC Bank Customer Assistance
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                  V
                  Vignesh120790
                  Jan 2, 2018
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                  Hi team,

                  Am investing in hdfc mutual fund for the past two years. And from last march (I. E) 10/03/2017 they are detecting an amount of rs 500 towards ach d - tp ecs make. I am not aware of the reason for the detection. And this is happening on 10th of every month till date. Will attach the screen print of my e - statement along with this mail for your reference.

                  Cust id :47271591
                  Account details: [protected]

                  Can you please stop the payment towards this. And also is it possible for the refund of the amount which is detected.

                  And already i have submitted a complaint 20 days before for the same and also dropped mail to [protected]@hdfc.com. I didnt get any response for my email. So can you address it asap.

                  Please reach me at [protected].
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    VinayManik
                    from Delhi, Delhi
                    Jan 2, 2018
                    Resolved
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                    Resolved

                    Address: Thrissur, Kerala, 680020

                    Adhoc statement charges ₹118 for date[protected] have been deducted on 01/01/2018 from my hdfc salary account without any information.

                    But i haven't asked for any such statements from bank either by visiting branch or through net banking.
                    So i need clarification from bank or reverse my ₹118 to my account.
                    Withdrawal - 118.00 rs

                    Cheque ref no.- mir[protected]
                    Narration - adhoc stmt chgs incl gst 271217-mir[protected]
                    Value date - 01 jan 2018
                    Jan 15, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 03, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected]

                    -Manoj
                    HDFC Bank Customer Assistance
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                      R
                      roshan29741
                      from Mumbai, Maharashtra
                      Jan 2, 2018
                      Resolved
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                      Resolved

                      Address: Ranga Reddy, Andhra Pradesh, 500084

                      Hi team,

                      I have tried to transfer rs 2000 to syndicate bank (Beneficiary account), through paytm upi, the amount got debited from my hdfc account and the transaction failed.

                      Please assist me in getting the amount back or crediting into beneficiary account

                      Pfb required details

                      Paytm upi : [protected]@upi
                      Hdfc bank cust id : 56207358
                      Transaction reference number : [protected]
                      Beneficiary account :[protected]
                      Beneficiary ifsc : synb0003433
                      Transaction date : 01 jan, 2018

                      Thanks & regards,
                      Roshan
                      Jan 2, 2018
                      Complaint marked as Resolved 
                      NA
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 02, 2018
                      Updated by roshan29741
                      Account Number : [protected]
                      Jan 02, 2018
                      Updated by roshan29741
                      Hi I am surprised after posting this post i met with Online fraud and lost another 2000 from my account, Please help me how to stop this and I want to remove all the details posted
                      Verified Support
                      Jan 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Your email has been received vide ref id[protected]. Our team is investigating in the matter and will respond to you in 5 working days

                      -Manoj
                      HDFC Bank Customer Assistance
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                        P
                        Persia Hannah
                        from Chennai, Tamil Nadu
                        Jan 2, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600042
                        Website: HDFC

                        Imps fund transfer details:

                        Reference number :[protected]
                        Account number : [protected]
                        Beneficiary account number : [protected]
                        Amount: 800

                        Request for imps fund transfer was accepted. And money was debited from my account but not credited to beneficiary account. It shows as processor down in imps transaction status.

                        Please help me out. As this is very urgent.
                        Feb 7, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 02, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have checked at our end and note that the IMPS transaction on January 02, 2018 for amount of Rs. 800.00 was timed out. The transaction will be credited to the beneficiary within 2 days from the date of transaction or returned to your account within 5 days from the date of transaction. We request your patience in the interim. The IMPS transaction reference number is:[protected].

                        -Bejoy
                        HDFC Bank Customer Assistance
                        It is been almost 11 days since i made the transaction but still the amount is not credited to the beneficiary nor returned to my account. Can you please advice what is the issue here? When will i receive my money back?
                        Imps fund transfer details:

                        Reference number :[protected]
                        Account number : [protected] - hdfc
                        Beneficiary account number : [protected] - syndicate
                        Amount: 6500

                        Request for imps fund transfer was accepted. And money was debited from my account but not credited to beneficiary account. I transfered it on may 1st 2018.
                        Please help me out.
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                          B
                          Bhavana Maurya
                          from Mumbai, Maharashtra
                          Jan 2, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I had been a victim of credit fraud between july 2017-sept 2017 and there were charges incurred on my credit card of 30, 000 which were not authorized by me. The payment was made through one97 communication online payment gateway. Its been two months for the investigation in process with hdfc bank but they deny of recieving any documents and had now send an email to pay for the amount claiming that the otp was sent on my no. And so the alerts which is false. After learning about the otp scenario i also lodged a complaint with cyber cell police which at first the rep of hdfc was not approving of and also asking on the credit payment did not inform about the refusal letter against credit payment instead convinced me to pay for the amount which goes against rti act or misleading a customer. After the second investigation i recieved a message of reimbursement for amount 2, 000 from paytm thus it should be clear that if paytm agrees for 2, 000 amt to be a fraud transaction then so should be the larger amount like 13, 000 so why am i still asked to pay for credit payment. These all things are taking a toll on my health. I'm into a turmoil and also not financially able to pay the amount. I do not want to pay the amount which i did not withdraw or probably is being used by someone else rite now. I do believe in our law which i or any other common man to be shattered thus please help me in this situation because now im relying on you.
                          Feb 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to share the transaction details at: [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            A
                            Ashwath Bhatia
                            from Noida, Uttar Pradesh
                            Jan 2, 2018
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            I have a bank account with hdfc noida sector 18 branch.
                            I was putting rs.10, 000 money in ola money wallet from my hdfc bank account via net banking.
                            After the otp was confirmed, transaction was shown to be unsuccessful in the ola money app.
                            This is why i tried to do it again.
                            I repeated the process and this time it was successful but when i checked hdfc bank account rs.20, 000 (Sum of both transactions, two times 10k) was debited from by bank towards ola, but only rs.10, 000 is shown in the ola money wallet.

                            Please initiate refund as soon as possible

                            Details of transaction :
                            31 dec 2017

                            [protected]-payuolamoneyzipcash

                            [protected]

                            31 dec 2017

                            Rs.10, 000.00
                            Feb 7, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Account No/Customer ID, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              raj06200
                              Jan 2, 2018
                              Resolved
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                              Resolved

                              Address: 560067

                              I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr018188. I had received e email with the reference number. I have also submitted application online. It doesnt show any acknowledgement nor any confirmation for further process. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know what is the status
                              Feb 7, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team on[protected] for any assistance/clarification with regard to your Fastag application.

                              -Anay,
                              HDFC Customer Service Assistance.
                              Feb 07, 2018
                              Updated by raj06200
                              I never get response from the email id hdfc.[protected]@sahaj.co.in not they pick the calls

                              over all worst service
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                                K
                                Kanchan Devale
                                from Bengaluru, Karnataka
                                Jan 2, 2018
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                                I had applied online for a fastag on dec 11, 2017 from hdfc. I received the same in a week's time. However, when the fastag was issued, i did not receive any wallet id/ customer id/ password. As such i am unable to recharge my fastag a/c. The toll free/ customer care no is not responding and none of the hdfc banking personnel are even aware that such a fastag is issued by hdfc. I am extremely upset with the kind of service from hdfc. My fastag a/c has been rendered useless and money and time wasted due to hdfc fastag!
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                                  N
                                  naga prasanna
                                  from Hyderabad, Telangana
                                  Jan 2, 2018
                                  Resolved
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                                  Resolved

                                  Hi team,

                                  I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 6725 without my concern on date:29/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount

                                  Oneassist relationship number : [protected]
                                  Name :- nagaprasanna pusuluri
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 6725
                                  Jan 3, 2018
                                  Complaint marked as Resolved 
                                  I have contacted customer care and they resolve the issue
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 02, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  Anay,
                                  HDFC Customer Service Assistance.
                                  Jan 03, 2018
                                  Updated by naga prasanna
                                  Hi team,

                                  Today morning I received a call for the above issue and they are asking for entire card number with expiry date and also otp.

                                  No one should ask their expiry date and otp for the card. And also I found strange that they knew that I had some query about credit card, how can we know if it's a legitimate customer care representative or fraud call
                                  Dear Nagaprasanna,

                                  Greetings from OneAssist..!

                                  We deeply regret for the inconvenience caused to you & appreciate your patience.

                                  We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                  Should you require any further assistance, please reach us at[protected].

                                  Regards,

                                  Brijesh

                                  Team OneAssist
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                                    B
                                    Billa Deepz
                                    from Coimbatore, Tamil Nadu
                                    Jan 2, 2018
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                                    Address: Chennai, Tamil Nadu, 600114

                                    Dear sir/madam,

                                    My name is deepak raja.in my savings account. Hdfc bank have taken around $12000 but i received call from home branch and they will reversal $4000. Seriously this is not fair. One important thing is when i visited the home branch they treated me like a # i even accepted it and still i have not received the reversal money. Mainly i want my fully money reversal not only $4000.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jagarapu Shanmukharao
                                      from Visakhapatnam, Andhra Pradesh
                                      Jan 2, 2018
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                                      Address: Visakhapatnam, Andhra Pradesh, 530026

                                      Sir, i have closed my housing loan[protected] on 18/10/2017 . but till now i have not received my documents. so many times i visited gajuwaka branch office but there is no proper response and placed a mails to concerned officer but job not done.this shows effect on the goodwill and belief on your bank. pls do needful

                                      regards
                                      J SHANMUKHARAO
                                      [protected]@yahoo.co.in,
                                      [protected]
                                      Jan 02, 2018
                                      Updated by Jagarapu Shanmukharao
                                      please take action
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                                        S
                                        ssk003eee
                                        from Coimbatore, Tamil Nadu
                                        Jan 1, 2018
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                                        Address: Chennai, Tamil Nadu, 600080

                                        Not able to receive sms or email for my hdfc food card transaction and not able to access the internet banking - to reset my password and update adhar card details if required.
                                        Tried calling hdfc bank customer care many times. They can't help much.

                                        Employee name : santhosh kumar. S
                                        Employee id : 965967
                                        Hdfc visa food card number : * * * 0037
                                        Provided mobile number : [protected]
                                        Provided employee id : [protected]@gmail.com

                                        I really need my transaction details to my mobile number and check my balance through internet banking. Kindly do the needful to continue as a loyal customer to hdfc bank. Or else please issue a new card
                                        HDFC Bank customer support has been notified about the posted complaint.
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