HDFC Bank Complaints & Reviews

My a/c no.in this bank is ‭[protected]‬, without informing me hdfc bank has switched my a/c from salary account to monthly average balance and then they deducted approximately rs.7800 from my a/c.
I am very upset of this thing.
I called customer care department and they told me we informed you but actually they didn't, i haven't got any call, any mail, not even in my bank a/c net banking mail id too.
I want my money back and if its like that i don't want to continue any relationship with hdfc bank.

Sheetal singh

Hello,

I went usa for study and my status is nri. I had salary account in hdfc. I informed this thing around one years back to close my saving account. I requested them to close my demat account and savings account but of the branch in pune hdfc took my account closing papers and said it will get close. After few month back i started getting e-mails from hdfc for the outstanding big negative balance. Because hdfc service team and hdfc branch in pune mislead me last time about the closure of my account, this account is still pending.
According to rbi guidelines, a nri person cant has any running saving account in india. Also, no bank can impose a negative penalty on any customer when the account is dormant.

When i called hdfc customer care they say - to submit paper again with physical present. I told i am in california, i cant be present physically in as u don't have any branch here. But now, i came india for few days, i went branch of hdfc (Kharadi pune 2). Now they are harassing me when i asked them to close my account they are saying to clear off outstanding negative balance or else we will not close. I asked what will happen if i don't close it they said - it will keep accumulating and after few years you will have to clear off whatever amount will be there.

I just read rbi guidelines, that any bank cannot impose a negative penalty of anyone if the account is in a dormant condition.in my case it is fault of the hdfc service team, they misled me by saying ur account is already closed.
I am feeling this is something unethical. I want to raise the grievance to some higher authority or rbi personals to bring attention towards this. Please let me know where i can because if they are not following rbi guidelines then its unethical practice. I have all mails and as record whatever i communicated since june 2017 to customer care of hdfc. I am fine to show this mail if required as a proof. I did regular follow-ups. Rbi must have some strict rules to prevent such banks to prevent such wrong practices.

Thanks

Recently i received a call from consultant (Laxmi ganapathi associates, mr. Naresh[protected], visakhapatnam) regarding personal loan. After submitting all the documents and checking cibil score they declared 5 lakhs @15% interest rate with tenure of 60 months.
Then i refused the deal with them as i have pre approved loan for 13.80 for 60 months with amount 325000. Again they came with the deal of 10.99% and asked to sign on empty application/ agreement.
They asked me several documents for disbursement of loan, before submitting all the required documents i was been asking for the interest rate and they committed 10.99% with the tenure of 60 months and they told they will try to reduce tenure period to 4 years also.
He committed rs 2500 + taxes for processing charges.
Finally loan of rs 412775 disbursed with interest of 15% with 10110 emi for 60 months and approx 10030/- of processing fees

Hello,

My name is sumit chakraborty. I have a savings account with hdfc. However, i was unable to maintain the minimum balance. I also have a fd and a credit card attached to this account.

Since, i wasn't able to maintain the minimum balance, i visited my branch and asked them nicely, if i can close my savings account and keep my fd and credit card active. At that time the account has a negative balance of - rs, 2000.

The branch person so rude, he completely ignored my request and said "why did you open the account, if you cannot maintain the balance". I still kept calm asked him if it is possible to close the account. He said, "this account cannot be closed". So, i left there thinking i won't be able to close this account.

I recently joined a company who process their salary through hdfc. So, i provided them my account details as i have an account already. After that when, i tried to access my account, the account shows a negative balance of - rs, 8450.

So, i tried visiting my nearest branch again hoping they might be able to assist me. I had to visit 3 branches and everyone of them ignored me/ my request without any reason. I know if the branch wants to, they can waive the fee once.

I am asking hdfc to help me, i don't wanna close this account. All i am asking is to waive my penalty charges for this once and convert my account to salary account as my hr team has already shared necessary docs with branch representative.

I am tired of visiting different branches and getting rude responses from branch team members.

I am requesting hdfc bank to please assist me with proper response and to let me know if they can waive this charges or will i need to pay all these amount.

Hi

I got message from hdfc stating they sent my card through bluedart on 21dec 2017, but still i did not received it but no one from hdfc bank are caring about this or atleast trying to know what is the ustatus of delivery this is the worst service from hdfc. They had a time to call us to take credit carda but never take care whether it got delivered or not.

I feel hdfc should not use bluedart to send the cards to customer

I had already availed a home loan from hdfc. I applied for an improvement /enhancement loan on 01/12/2017. Hdfc has collected the processing fees on 12/12/201. Even the technical verification has been done 3 weeks ago. All the documents have been submitted. The hdfc authorities have been saying me since last two weeks that the amount will be disbursed in 2 days. But it has been 20 days. I am being unnecessarily harassed. Please look into matter earnestly. My loan application no. Is[protected]. Branch-shakespeare sarani, kolkata, west bengal.

Dear sir/mam,

I have paid an amount of rs. 864/- through hdfc bank net banking to purchase an item from pizza hut on[protected]. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.

My personnel details as follows :
Name: — sobia jameel
Hdfc bank account no:- [protected]
Ref no - if[protected]

Dear sir,

I have applied for an hdfc credit card in last month and the phone & physical verification has been done already.

But today, when i was checking my credit card status in your website portal i got status of disapproval due to your office was not able to contact me by details provided by me.

As all the phone & physical verification has been done earlier was within the contacts detail provided by me.

Please check & solve the matter.

Regards

Sandeep singh
[protected]

1. I had a home loan from hdfc bank, at the time of sanction of home loan, the bank also gave me a home loan cover policy (Hdfc sl progrowth flexi plan vide policy no: 18866937, dated 26.12.16).

2. Apart from the emi of my home loan, i was also paying a emi of rs 3079/- pm for this policy through auto debit from my account.

3.in november 2017, i requested hdfc bank to provide me foreclosure of my home loan as i was about to close my home loan.

4. The bank provided me the foreclosure report & i deposited the cheque of the same amount to hdfc bank on 19.11.17.

5. The bank asked me to collect my original documents on 11.12.17.

6. On 11.12.17 they didnot give me the original docs but asked me to deposit a sum of rs 2, 92, 090/- to close my another loan account which was nothing other then this my loan cover policy.

7. I asked the bank why should i deposit right now? When i submitted my foreclosure request then why did you not tell me at that time about this amount & i requested them that its not easy for me to arrange a huge amount within a very short period but they did not listen. It was the height of harassment of a customer.

8. Some how i arranged that amount from different sources & deposited to the bank vide cheque of sbi dehradun branch vide cheque no: 465481, dated 19.12.17.

9 the bank gave me the original documents along with the nocs stating that i have no dues including this policy.

10. But it was not the limit, the hdfc bank immediately transfer a sum of rs 3, 00, 000.00 on 05.01.2018 through auto debit (Actual date of auto debit of emi of rs 3079/-was 26th day of every month).

11. When i contacted my sbi branch, they informed that hdfc life has done this transfer.

12. I immediately contacted hdfc bank rajpur road dehradun branch & asked why did they deduct this? While i have already closed this & hdfc has also issued me an noc of this policy.

13. But the staff mr sharma, ms sangeeta & mr avnish tried to make me confused & also insist me to continue with this policy while i have closed this. They said this is your 2nd year installment.

14. My questions are as-
A. The policy was for loan cover, if loan is closed out then what is the use of continuing with this policy/ i could not understand.
B all loan cover policies are subject to auto closed if someone closes out his her policy.
C. Hdfc life did not send me a email informing that my loan has been closed, & policy also if i am interested to continue with this policy then i should maintain a appropriate amount in my account but they did not.
D. Now the hdfc is not taking my request seriously while am fallen sick having serious shock as i have lost my money.

My immediate/ desirable resolution is-

1. Immediately revert my rs 3, 00, 000/- which they deducted on 05.01.18.
2. Also return my another 3, 00, 000/- which i deposited through emis (Rs 7, 910/-) & through cheque of rs 2, 92, 090/-.

Hi,

I applied for hdfc bank fastag on 2 jan 2018. While entering the details i mis-typed the pin code. To get it addressed was a harrowing experience. The 1800 number is always busy. Finally i spoke to the rep only be told that until the application is processed rep or i cannot edit the details. So much for digitization.
Finally rep gave another number in up. Had to make multiple calls to get the details corrected. Oh wait, i still had to wait for the customer id to be created first.

Quality of service can be improved by being accessible on 24/7 number.
Provide an option to rectify any mistakes in the profile to the user.

I applied for credit card though promotion call. But i didn't recieved my credit card. I visited bank also but they are saying that they can't do anything. I called to customer helpline but they also cant change address. Now neither i am getting my card nor i able to cancel my request. My registered mobile no. Is [protected] and mail id [protected]@gmail.com
Regards
Dinesh kumar

Mai sachin kumar ramteke. Mob. No.[protected] 19/11/2017 ko rohit mehra ka call aaya or usne kaha ki o% me loan mil jayega bataya maine hami bhardi fir usne kaha ki unke sir ka call aayega kaha. Fir 20/11/2017 ko anil agrwal ji call aaya usne kaha ki mujhe hdfc life insurance me 20000 hajar ki policy leni hogi kaha gya maine paise dene mana kiya to usne kaha ki mere sir ka call aayega kaha. Fir 21/11/2017 ko ajay sharma ka call aaya usne kaha...

Hi,
I have made the complete payment towards my HDFC credit card over a year ago but haven't received the NOC still. The bank lady is not answering my calls. Request you to help me with a copy and also the CIBIL is getting affected.
CC No: [protected]
Ph: [protected]
Thanks
Priyanka

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of jan 17 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9000 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of may 16 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9093 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customerwant without informing the customer ac no is [protected] branch fc road pune
Thanks & regards
Suhas pawar
[protected]

On hdfc website it was mentioned that there is 5 times reward points for hdfc credit cards, reading that i used my credit card in spite of the fact that it was costing me more. I just used credit card for the sake of more reward points otherwise would have used my cheque for transaction where i would have not been charged single penny extra. After doing the transaction hdfc never gave me extra reward points. It's been more than 3 months that am chasing with them with no fruits. They just say the offer is not valid, my question is then why are they still displaying that offer on their website, its just to cheat customers.

I am finally now closing all my bank accounts and credit card with hdfc. No other resolution expected from hdfc. Worst customer service.

My number is [protected].

Hi team,

I want to add a beneficiary (In my savings account) to initiate an international remmitance, however, i am neither getting otp on my mobile nor on my email.
I tried calling my relationship manager in india but was redirected to call the call centre & lodge a complaint. I have been trying to reach the call centre on [protected] since yesterday but after waiting for more than 20 minutes on each occasion & listening to the ivr message (All representatives are busy), i had no option but to hang up. Further, i tried to find out the customer care email id but am also unable to get one on the hdfc site.

Seek your support in resolving the issue

I am available on +[protected]

Thank you

Regards,
Parth mankad

I had a salary account with hdfc now i habe left thst job and salary account has converted to savings account and you hdfc bank has started levying charge of 600 per month and has taken my balance to - 4000.. I will take this issue to banking ombudsman if you do not resolve this issue as soon as possible as its a clear guideline by rbi you can take balance to negative and you never told me about my balance being deducted...

I have made payment using cheque and for that i was only charged twice, i have raised complaint from hdfc website and i got response like amount was deposited to my account that is the reason charges on amount deposit, but it was cheque from my account to pay to some one else.

its a month now 2 weeks now and 2 times similar deductions.

I purchased product using my credit card. I could not able to convert to EMI.
I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to EMI. If i want to convert to EMI. Other credit cards are very good compare to HDFC.
Please do the needful.
I am planning to deactivate my credit card.

I paid the bill for my hdfc credit card of 9681/-rs on 11 pm, 3rd january 2018 from kotak mahindra debit card ref. No -[protected]. Till now i didnt got any payment received receipt from hdfc bank nor any update on online website netbanking portal regarding transaction done. Please reslove this immediately because this is not any small amount and neither i will pay the dues with penalties again because of your faults.