| Address: Tiruchirappalli, Tamil Nadu |
From date:02/01/2018
S. Umarani,
9/1, annai sathiya street,
V. V. G. Nagar,
Vengamedu,
Karur-639 006
Tamil nadu
Respected sir,
Thank you very much for your kind help.
I have registered a complaint on 23/12/2017 about hdfc credit card loan payment. On 30/12/2017 evening i got message from hdfc to pay rs.45500/- for settlement. On 19/09/2017 i gave letter to hdfc bank (Credit card section) to tell me details to close the loan. But, they sent message on 30/12/2017 (After 3 ½ months).
I got credit card loan rs.50000/- on 02.03.2017 (Credit card no. [protected]) and got instruction to pay rs.2348/- for 24 months. (2348x24=56352/-). I have paid monthly due amount for 6 months (2348x6=14088/-). After 10 months from loan accepted date, now i want to close the credit card loan due to variable charges like. Autopay return charges, finance charges, service tax, cess tax, over due loan recovered, third party cash txn inc st & ec, gst which i have paid more than rs.5000/- to hdfc.
The bank is asking me to pay more amount which i should pay for 24 months (2348x24=56352/-)
Amount paid for 6 months 2348x6=14088/-
Now bank claiming amount 45500/-
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Total 59588/-
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For 24 months due total amount is 56352/-
For 10 months due total amount is 59588/-
I feel interest charges are more and i kindly request you to help me to reduce the interest charges and close the credit card loan.
Thanking you,
Yours faithfully,
HDFC Bank customer support has been notified about the posted complaint.