HDFC Bank Complaints & Reviews

Dear sir, i would like to inform you that i have tried to call for our query related to credit card statement but there are nobody able to short out my issues.
I am calling to all the team of lucknow on the customer care no [protected] from today's morning at 10:15 am to 12:40 pm (Non stop) from my registered no and also from alternate no. But everyone is ending my call in middle without proper resolution, specially mr washi & ashmin, they told us that i am calling back to you on your registered no but still we are not getting any call from his/her side nor any resolutions.
In that case i will not pay any installment of my credit card, hdfc and his staff will be responsible for all those things, i have saved all recordings of hole activities from the morning to till only for proof.

Myself rahul tiwari from bhopal. I hold credit card of hdfc bank. Due to my personal issue i could make a payment of two months. Before that i regularly paid amounts. I told them i will clear my dues on 3rd of this month but on second they holded my bank account with out prior information. I talked to them and said m ready to pay my dues but now they are saying clear full payment till that my account will be in hold. My father his hospitalise and i need money and m the customer of this bank since last 8 years.
Kindly help me because bank is totally unfair in this matter.
Regards
Rahul tiwari

No update till today.
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Consumercomplaints.in › hdfc bank › hdfc bank — disapproval of credit card
Hdfc bank — disapproval of credit card

1 review
Ki kishore kuchimanchi on dec 20, 2017
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Iam kuchimanchi kishore, i applied for hdfc bank credit card on 29/11/17. On 1 dec i got reference no[protected]s3. After 3 days when i verified i got that my card was disapproved, though i got verification calls and physical verification also done. On 11 dec i got a call from hdfc bank he asked for my itr acknowledgment which is self attessted. He said if you submit this your card will be approved. Immediately i provided them the documents. On 15 dec i got a message that your application is in reprocess request and status will be communicated in 7days. Later 19th dec i received another msg stating that process is completed, chech site after 2 days. Today when i verified my stastus
Disapproved. Stating in remarks they said disapproval of credit card application does not reflect your credit standing or your financial stability. I wasted my time but my card was rejected without valid reason. I want a valid and clear reason for my card disapproval according to rbi norms and i want my documents back or else i will file a complaint in consumer court.

Kuchimanchi kishore
App ref no;[protected]s3.
Mob no;[protected]


Complaint status
[dec 20, 2017]
Hdfc bank customer support has been notified about the posted complaint.
Hdfc bank customer care's response, dec 21, 2017

Dear customer,

We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the e-mail id in 03 working days. The reference number for this interaction is [protected].

-manoj
Hdfc bank customer assistance
Complaint comments 0 comments updated: dec 21, 2017
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Hdfc bank logo
Hdfc bank
Customer care service
Customer satisfaction rating
39
%
Complaints10379
Pending2170
Resolved3532
Phone +91 22 6652 xxxx
Website www.hdfcbank.com
Location branch 542, trade world, a wing, ground floor, senapati bapat marg, lower parel, mumbai, maharashtra, india - 400013
View full information


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If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us. No update till today.

I have done transactions through payzapp bharat qr code for irctc ticket, as train cancelled they refunded money to payzapp account but it was not refunded to wallet of payzapp, even payzapp transaction history shows amount refund but it is not credited to wallet of payzapp. Please help me in this matter.

Transaction details:
Payment through payzapp bharat qr
Booking date :[protected]
No of tickets: 1
Fare :295.99
Total transaction : 295.99
Irctc pnr : [protected]

Hello team,

I have created the salary account in hdfc (July 2016), but my company not using hdfc account and credit my salary to other bank. I didn't use my hdfc account till now, today i thought of transfer money and start using the account, but they are asking 7047 rs for non maitanance charge. I really don't understand the concept, why should i pay this amount.

I really feel bad about this. If i want to close this account also, they wanted this amount.

This is not good for customers.

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card since last 4 year card number ending with 1*9. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.

Regards,
Vijay prakaash

I did an imps transaction and the status of the transaction is transaction statusprocessor down the money is debited from my account and not yet credited to beneficiary. I did the transaction on dec 29 2017 and i am logging complaint on 3 jan 2018 after waiting 4 working days the customer service is also not helping after insisting they logged a complaint but no action or update of it is received till now. The hdfc complaint number is your case has been registered under reference no. 6550517, hdfc bank

I'm continuously getting sms stating the

"dear customer, reference no: hdfc[protected] issued to bse limited with value rs.50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch".

Can you please look into this issue as high priority and let me know what should be preventive action i should take to avoid this kind sms.

I have sold shares of d. P wires on january 1, 2018 when sell price of share was 85.80 per share but contract note has been issued with sell price of 80.2 per share. This is really injustice and i'll have to lodge complaint with higher authories, if not resolved.

Request you to kindly thoroughly investigate the matter and resolve the same to the earliest.

Thanks

Sir

I have purchased goods from reliance fresh on 10/12/17, amount was
412.23, i have swiped my hdfc debit card once, but it has debited
Twice from my account, i have done complain on 11/12/17 & done phone
Complain on 13/12/2017, but still i have not receive my amount yet. My
Txn dispute with refrence no is 1461297, tell me how many days i
Should wait or i should esclate this issue. My account no is
[protected] my customer id is 41284717.

Sunildutt s upadhyay

[protected]

Sir,
I have requested to close my account no [protected]. On date 14/12/2017 but till now my account is being not closed. Several time i made call and personally gone to bank but every time bank staff says come after 7 days your account will be get closed. But they were not closing it.
Kindly close my account immediately and responce on my mail id neeraj. [protected]@gmail.com
Contact no[protected] for any query
From neeraj sharma
Propritor of m/s friends earth movers.
Attaching the photo of cheque

I have logged a complaint with the phone banking and on mails as well of HDFC BANK. From last 20 days I am following with the bank through email mail and customer care but no one is responding to my mails or are able to resolve my problem. At the time o[censored]pgrading the card nobody told me that it has a fee of Rs.2500. They are literally harassing.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 5149/- from my credit card number ending with 1380 without my concern on date:15/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount

From date:02/01/2018

S. Umarani,
9/1, annai sathiya street,
V. V. G. Nagar,
Vengamedu,
Karur-639 006
Tamil nadu

Respected sir,

Thank you very much for your kind help.

I have registered a complaint on 23/12/2017 about hdfc credit card loan payment. On 30/12/2017 evening i got message from hdfc to pay rs.45500/- for settlement. On 19/09/2017 i gave letter to hdfc bank (Credit card section) to tell me details to close the loan. But, they sent message on 30/12/2017 (After 3 ½ months).

I got credit card loan rs.50000/- on 02.03.2017 (Credit card no. [protected]) and got instruction to pay rs.2348/- for 24 months. (2348x24=56352/-). I have paid monthly due amount for 6 months (2348x6=14088/-). After 10 months from loan accepted date, now i want to close the credit card loan due to variable charges like. Autopay return charges, finance charges, service tax, cess tax, over due loan recovered, third party cash txn inc st & ec, gst which i have paid more than rs.5000/- to hdfc.

The bank is asking me to pay more amount which i should pay for 24 months (2348x24=56352/-)

Amount paid for 6 months 2348x6=14088/-
Now bank claiming amount 45500/-
—
Total 59588/-
—

For 24 months due total amount is 56352/-
For 10 months due total amount is 59588/-

I feel interest charges are more and i kindly request you to help me to reduce the interest charges and close the credit card loan.

Thanking you,
Yours faithfully,

Hello sir,
I applied for credit card of your bank. Your executive was take my all focuments. My application or registration id is [protected]n3.
Phone and office verification was also done by your executive. But now receive mail that my request of credit card are disapprove. Pls tell what is the reason behind this.
Thanks and regards
Akash raghuvanshi
Lucknow.

Hi,

I want to file a complain on my conversation with your customer care executive bhaumik shah for the below pionts

1) i am being charged isaqmc-jul-sep[protected]mir[protected] every quarterly and i am not aware of the same. The problem is even the customer care said we dont know about the charge and we can not help.
2) i was told to talk to my rm on [protected] bryan sutari. By i called at the number and waited 30 mins and called 3 times but he was not available.
3) also i was told my charges are for low balance which is not true and i have maintained my min balance. I was clearly lieing to me and trying to fool me.

Kindly immediately stop these repeated charegs and credit back my amount already withdrawn.
Regards

Sagar jethwani
[protected]

My account has been deducted RS 2800 on 2Jan2017 without pre informing me of any charge deduction.
Please find below account details. It was a salary account and not in use. Even the company (for which the salary account was opened) was shut down its operations in January 2017 itself.
I am liable for the refund of my account.

Respected sir,

My name is vinod joshi residing at ghatkopar west. I got a two wheeler loan from hdfc bank on 05.10.2015 for a sum of inr 59, 900.00 vide loan account 34787050 named vinod joshi, and i fully payment to the hdfc bank. But i did not received n. O. C. Till date.

Could you please look into the matter urgently and provide my noc on my registered email id [protected]@gmail.com

Hi team,

Am investing in hdfc mutual fund for the past two years. And from last march (I. E) 10/03/2017 they are detecting an amount of rs 500 towards ach d - tp ecs make. I am not aware of the reason for the detection. And this is happening on 10th of every month till date. Will attach the screen print of my e - statement along with this mail for your reference.

Cust id :47271591
Account details: [protected]

Can you please stop the payment towards this. And also is it possible for the refund of the amount which is detected.

And already i have submitted a complaint 20 days before for the same and also dropped mail to [protected]@hdfc.com. I didnt get any response for my email. So can you address it asap.

Please reach me at [protected].

Adhoc statement charges ₹118 for date[protected] have been deducted on 01/01/2018 from my hdfc salary account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
So i need clarification from bank or reverse my ₹118 to my account.
Withdrawal - 118.00 rs

Cheque ref no.- mir[protected]
Narration - adhoc stmt chgs incl gst 271217-mir[protected]
Value date - 01 jan 2018