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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
SudarshanK
from Mumbai, Maharashtra
Dec 29, 2017
Resolved
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fraud ach debit mandate of banyan tree service mandate on my hdfc account

Address: Mumbai City, Maharashtra

On 26th dec 2017, i have received an sms from hdfc bank which reads "dear customer, mandate reference no. Hdfc* issued to banyantreeservices limited with value rs. 100000 and frequency adho is received today for processing.in case of any issue, please get in touch with your branch"

I have never heard of any banyan tree services nor have i authorised any such mandate. I have talked to the branch manager at my home branch and...
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R
rella anandarao
from Vijayawada, Andhra Pradesh
Dec 29, 2017
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Address: Vizianagaram, Andhra Pradesh

Sir i have taken pl loan past four years i have paid total amount on27sept2017 but civil showing on writtenoff on my account i have applied personal loan recently but it was rejected due to writeoff l request u sir plz remove write off on my pl loan a/c loan a/c no:24130447 pan no:aompr9483e name:r. Ananda rao plz considered sir i have taken loan closer letter and noc on sept27 2017
HDFC Bank customer support has been notified about the posted complaint.
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    R
    rockyswap
    from Palghar, Maharashtra
    Dec 29, 2017
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 411057
    Website: www.hdfcbank.com

    I applied for the credit card on 9th dec 2017. At starting i got some msgs with ref no. After that they disapproved it because they couldnt reach to me at my number but i didnt got any call for verification from address verification guy. Now i submitted self declaration form to their branch but still i didnt got any call or msg. My application no. Is [protected]w2.
    Jan 31, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dec 29, 2017
    Updated by rockyswap
    if you want any more information so reach me on [protected]
    Verified Support
    Dec 30, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the residence declaration form mentioning your complete residence address, office declaration along with the proof for the same which is available in the below-mentioned link. We request you to send the duly filled/signed form to the below-mentioned address and to provide your latest contact numbers ( Mobile Number )to enable us to assist you in this regard. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf https://www.hdfcbank.com/assets/pdf/OCD_Office_declaration.pdf HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041

    -Bejoy
    HDFC Bank Customer Assistance
    Dec 30, 2017
    Updated by rockyswap
    For your kindly information i already submitted Self declaration form on 22nd dec 2017 at HDFC bhosari pune branch.i got message too after submission.but still my status is showing disapproved.I didnt got any call for address verification after that.and if you are asking for the proofs so i already submitted those .
    for company proof : 2 month salary slips, Company ID
    for residential proof : adhar card
    above documents already submitted.
    one guy also came at my office for verification and he took picture of my office ID too before 10-12 days.
    Jan 02, 2018
    Updated by rockyswap
    is there any update upon this complaint???
    For your kindly information i already submitted Self declaration form on 22nd dec 2017 at HDFC bhosari pune branch.i got message too after submission.but still my status is showing disapproved.I didnt got any call for address verification after that.and if you are asking for the proofs so i already submitted those .
    for company proof : 2 month salary slips, Company ID
    for residential proof : adhar card
    above documents already submitted.
    one guy also came at my office for verification and he took picture of my office ID too before 10-12 days.
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      M
      Mourisha
      from Chennai, Tamil Nadu
      Dec 29, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600041

      Cancellation of fraudulent one assist membership
      I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 2379 without my concern on date:29/12/2017. I was not intimated about the plan and they deducted it without my approval. I have cancelled the service in 2016 and terminated their service completely. I am not interested in this service and don't want this membership at all. I have raised a complaint with hdfc credit card section for unauthorised debit of rs. 2999/- from my account, and a payment cancellation and refund initiation number was provided from their end but when contacted one assist customer care they said the referral number cannot be accepted. I am fed up of their unauthorised activity with my credit card account without any approval from my end for any plan. So cancel the so called membership that they renewed on their own and refund the debited amount of rs.2999/-

      Oneassist relationship number :?
      Name :- mourisha p
      Mobile no. :- [protected]
      Credit card number ending :- 2379
      Jan 11, 2018
      Complaint marked as Resolved 
      Cancelation and refund process initiated on 2nd Jan 2018. Refund of ₹2999/- got credited to my account.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sansush1976
        from Mumbai, Maharashtra
        Dec 29, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400080

        I had applied for housing loan, file no[protected]
        I was promised by your executive pradeep jaiswal that i will be sanctioned rs. 50 lacs and then only i paid processing fees
        Now i have got all my documents without even informing that my loan has not sanctioned
        Hdfc executive is refusing for refund, which i want immediately
        While looking at document i observed that declaration for processing fees form, has been signed by someone else, my false signature seems to be made by hdfc.
        Feb 8, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2018
        HDFC Bank Customer Care's response
        Dear Sansush,

        Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

        Regards,
        Team HDFC Home Loans
        Verified Support
        Jan 02, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that your query pertains to Home Loan from HDFC Limited. You are therefore requested to be in touch with HDFC LIMITED at e-mail ID - [protected]@hdfc.com for resolution of your query/complaint.

        -Manoj
        HDFC Bank Customer Assistance
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          Neetu Kataria
          from Delhi, Delhi
          Dec 29, 2017
          Resolved
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          Resolved

          Address: Gurgaon, Haryana

          I, nitu katariya recently applied for the hdfc credit card and in reply i received a letter mentioning that due to payment failure in credit card earlier issued to me by hdfc, credit card cant be issuedto you again.

          I want to inform you that, now i have made all the payments reg credit card and i'm working with government sector with 60, 000 monthly salary.

          So it is requested to remove my name from black list and issue the credit card.

          Nitu katariya
          [protected]
          Jan 31, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 29, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We can help with that. Please write to [protected]@hdfcbank.com with your Card Application No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
          Hi,
          My credit card application has been rejected don't know the exact reason why? Reference number What I got is: 22F[protected]DP
          Dileep Kumar Mycal's reply, Jun 21, 2022
          My civil is also good and every bank is issuing credit card to me except HDFC Bank, while I am a classic customer of this bank @hdfcbank
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            B
            bornalee
            from Delhi, Delhi
            Dec 29, 2017
            Resolved
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            Resolved

            Address: Kamrup Metropolitan, Assam, 781024

            Dear sir/ madam,

            Greetings.

            With due respect, would like to inform your kind office that my credit card issued way back in 2012, settled, is still reflecting an amount of 4920 as due till date.

            Kindly note that the settlement amount has been cleared in 2012 and this mar'17, i received a call stating that there is a due of 4917/- and on sending my documnets they said the issue will be closed.

            But to my disappointment, i get to know that the matter is not yet resolevd.

            Please find the letter attached and request your help.

            Card no: [protected].
            Customer id: 9880180

            Request help.

            Regards
            Bornalee bora kalita
            +1 photos
            Feb 2, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 31, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share the screenshot, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Jan 01, 2018
            Updated by bornalee
            Hi
            As per the response received, kindly help close my credit card issue.

            Card no.[protected]
            Contact details. [protected]
            Jan 03, 2018
            Updated by bornalee
            Dear sir

            Issue not yet resolved.

            Regards
            Bornalee
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              K
              K.c. Rajapandian
              from Thiruvananthapuram, Kerala
              Dec 29, 2017
              Resolved
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              Resolved

              Address: 7276
              Website: Gmail

              Sir,
              I applied for credit card. You sent to me through blue dart at madurai branch. But. Not delivered me till. I enquiry from blue dart office. There are said "our service limit is not of your address. So, we return to credit card sec".
              So, pls my card sent to local hdfc bank branch at thirumagalam.
              My c. Card no=××××7276.
              My blue dart awb no=#[protected].
              My mail=[protected]@gmail.com
              Mobile=[protected]
              Jan 31, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 30, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to inform you that we have arranged to dispatch your HDFC Bank Visa Platinum Snapdeal INTL credit card ending with 7276 has been despatched to your registered mailing address through Blue dart courier via AWB # [protected] on December 23, 2017. We note that the card is returned undelivered due to out of delivery area. We request you to share the branch code to enable us to review on the redirection of your card at your branch address.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                Sukhchain 1209
                from New Delhi, Delhi
                Dec 29, 2017
                Resolved
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                Resolved

                Address: Sirsa, Haryana, 125055
                Website: www.cibil.com

                I have availed two wheeler loan from hdfc sirsa branch my loan account number was 31508217 i cleared this loan before its time and pay pending amt as bank demanded no issue was there in me and bank but now in my cibil there is showing settled. I visit the branch many time they said there is not my any fault then why is showing settled they ask me to raise dispute in cibil. But i did't get any positive result. I m facing problems in my next car loan because of this settled word in my cibil.
                Jan 31, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 30, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                While we investigate in the matter, please share your email id in order to respond to you with details.

                -Manoj
                HDFC Bank Customer Assistance
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                  S
                  from Noida, Uttar Pradesh
                  Dec 29, 2017
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                  Address: 122001
                  Website: Www.payzapp.com

                  Hi
                  Im payzapp user before 7 days i have loaded 10000 rs in my payzapp wallet after that unfortunately my payzapp card was blocked. I have contact in payzapp team they are saying you you need to send current bank statements of my credit card which through i have loaded amount.
                  Then i have sent him my statement of till 17 dec in the pdf form.
                  Then they are saying you payzapp card will be unblocked on 29 dec and you use your money.
                  But today i m going login in my payzapp id but it is not expected my user id and my password.
                  Now i have contact in payzapp team they are saying your complaint has been closed.
                  So guyzz i think it is fraud kindly help me
                  My contact no is [protected]

                  Plz help me and refund me amount immediately otherwise i will take legal action on payzapp.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Now they are not picking my call every time they are saying you will get the call from our senior department but still i m waiting the call there is no any management for handling that kind of problem. Such a big bank Hdfc is doing such kind of activities

                  I want my money back rgt now plzzz help me i think PayZapp is fraud.
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                    V
                    v desai
                    from Mumbai, Maharashtra
                    Dec 29, 2017
                    Resolved
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                    Resolved

                    Address: 380015

                    On 16 dec 2016 we received a message of 4200 & 5000 was spend on my cradit card. I called to helpline no and informed that some body is doing fraud with my cradit card. Also on 12 th dec 2016 rs. 4979 & 4998 by pay tm was misused on my card & has informed hdfc managerrajesh awasthi mob no [protected]& again same thing heppend with same card.. I. Request to block the card first. & blocked my card in 5 min. Then-rec call fromhdfc cust care that in 45 days will cradit all 4 - amount. Transection of 12 th dec rs. 4997 & 4998 was cradited in next statement. But 4200+ 5000 istill pending, do need fulll.. Card no-[protected]. Name _ vikaram desai-[protected] mob no
                    Feb 2, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 02, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    we observe that the transaction of Rs. 4997.00 and Rs. 4998.00 at M/s. PAYTM.COM NOIDA IND incurred on December 12, 2016. We wish to inform you that the merchant processed the credit for the aforesaid amount and same is reflecting in your January 2017 statement. We note that we have responded to your e-mail on April 28 2017 regarding the disputes transaction for Rs. 5000.00 and Rs. 4200.00. For further clarification we request you to reply to the e-mail received. he reference number for this interaction is [protected].

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      H
                      harshishg
                      from Noida, Uttar Pradesh
                      Dec 29, 2017
                      Resolved
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                      Resolved

                      Have received an unauthorized deduction of rs. 177 on dec 27th for third party cash transactions charges. Attaching the screenshot for your reference.

                      After so long waiting in queue i got connected with cce of hdfc. She told me that this is because some one deposited money physically in my account by visiting other hdfc branch rather that hdfc home branch.

                      I want to know why such kind of deduction is there if this is within hdfc channel. My father visited hdfc bank (Shahganj - jaunpur branch) and deposited rs. 2000 in my account on 22 dec.

                      I am not able to understand if it is within your bank channel then what kind of service charges you are deducting. The cce told me if this transaction was done trough net banking then there was no charges.

                      How does it matters if someone is transferring money via net banking or via physically visiting the branch.

                      Is there something that for you money value changes with channels. So next time i will ask my parents to deposit money via online channel then would you give me extra money?

                      This is totally ridiculous

                      I want my money bank, otherwise i will be forced to prefer some stiff action.

                      Regards-
                      Harshita
                      Cust id[protected]
                      +1 photos
                      Jan 31, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have received your email vide ref id[protected] in this regard. Our bank official will respond to you with complete details and explanation on charges levied.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        Murali Kuchipudi
                        from Hyderabad, Telangana
                        Dec 29, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 5000072

                        One the executive called me forcefully taken the credit upgrade and i asked to send to hyd any hdfc branch. But still now i didn't get the credit card.
                        Every day i am going to branch and branch people telling we didn't receive the credit card. But when i called customer care they are telling card send to branch.
                        Who will sort the problem putting me trouble and playing double game.
                        From past two month i am not having the card.
                        This is very very worst i have never seen with any bank.
                        Hdfc bank need to compensate me on this, every day i am tourchering on it.
                        If you people don't want to more further settle all my loans i will close the account with worst worst hdfc bank

                        Excecutive name: joseph khyandi, not responding to cals and very harshly he is talking.
                        Even nizampet branch people spoke to customer care and joseph, everything is recorded.
                        Do need full.
                        Thanks, murali
                        [protected]
                        Jan 29, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 29, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your Card No., Branch Details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        Anay,
                        HDFC Customer Service Assistance.
                        Nizampet branch

                        Pan no : CBOPK9184L

                        Contact no [protected]
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                          vrushabendra
                          from Bengaluru, Karnataka
                          Dec 29, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka
                          Website: www.hdfcbank.com

                          Dear sir /madam
                          My name is vrushabendra b 1 sep 2016 i'm joing to hdfc bank ltd my employee code is 172362 role is sales officer, june 28 2017 i left the job as per company process, ofter i am getting full and final settlement and provident fund,
                          But till i am not getting my relieving letter i contact some hr persons no one will be response to me currently i am going for other job i need my reliving letter please please release my reliving letter as soon as
                          Jan 29, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dec 29, 2017
                          Updated by vrushabendra
                          Dear sir /madam
                          I am vrushabendra my employee code 172362 .1 SEP 2016 my joining date in Hdfc bank my last working date June 28, I got a full mad final settlement and pf . till I am not getting my relieving letter I requested many times but no one will be response, release my relieving letter as soon as I need my reliving letter I joing other job so please release my reliving letter
                          [protected]
                          [protected]@gmail.com
                          Dec 29, 2017
                          Updated by vrushabendra
                          www.hdfcbnak.com
                          Verified Support
                          Dec 29, 2017
                          HDFC Bank Customer Care's response
                          Dear Vrushabendra,

                          Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                          Anay,
                          HDFC Customer Service Assistance.
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                            A
                            Aditya Potharaju
                            from Bengaluru, Karnataka
                            Dec 28, 2017
                            Resolved
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                            Resolved

                            Address: 560093
                            Website: www.hdfcbank.com

                            I have canceled an irctc ticket on dec 25th and the refund is not deposited in my hdfc account yet.

                            — message from hdfc —

                            We wish to inform you that your ticket against pnr number: [protected] has been canceled successfully as per your request. The refund amount of rs. 3120 will be refunded back to your respective account shortly.



                            Account no: hdfc account
                            [protected]
                            +1 photos
                            Feb 17, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 30, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We note that the said transaction refund has been credited to your account on December 29, 2017. -Anay
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                              S
                              Santosh7756
                              from Khammam, Telangana
                              Dec 28, 2017
                              Resolved
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                              Resolved

                              Hello banker, why your systems cant work properly, intially on novenber 1 st week deducted 8000/-saying that not maintained minimum balance, for your kind information my account is zero balance {salary account}, which is given by you, now again on 16 dec 2017 again it is deducted stating inter-brn cash chg incl gst 061217-mir[protected] mir[protected] amount has been deducted 117.92,
                              Hope you will resolve this and give proper explanation
                              Jan 31, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 30, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken up the matter with concerned team and will respond to you on your registered email id in 3 working days. The reference number for your query is[protected].

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Lady case manager HDFC Bank sangwanchok sirsa do to missbehave me
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                                N
                                narendersolanki
                                from Varanasi, Uttar Pradesh
                                Dec 28, 2017
                                Resolved
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                                Resolved

                                Address: 122050

                                Dear
                                Sir /mam

                                I have a hdfc times credit card before 2 year ago my limit of card is 29000 i used totaly limit of card in first 5 month i dnt know uses of credit card and late fees charges so my out standing amount is 32000 i called to hdfc bank and executive suggest me how much money you pay i say 25500 so executive agree and i pay the amount but in cibil mention settled. For few days my pruse stolen so in my purse my old hsfc credit card and pan card and my aadhar card so i apply again my pan card and new pan card ressive me after 1 month i updated my pan card in all bank account and credit card. I apply new credit card for hdfc bank so me ressive my new credit card and limit is 35000 but sir before using time so payment decline i called to hdfc bank so executive tell the crad is make by mistak i disappointed same time. But sir now days i apply for personal loan but my file is declined due to two pan card used but sir i blocked and suspend my first pan card please please hammble requested sir please remove my old pan card no in my hdfc credit card and impose new pan card please sir i have more burden pressure in mind i need hdfc bank in future is this type of problem not repated again my side and allow my application for personal loan and remove my old pan card askpn1919p and impose my new pan card bcspn2797l please sir i have in trouble i need for hdfc bank and in future mainatin good relationship with hdfc bank..
                                Dec 28, 2017
                                Complaint marked as Resolved 
                                my mobile no is 9599977433 mail id [email protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 28, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Hi,
                                I'm using HDFC credit card from long time having issue with Nov.17 bill.

                                I'm trying to reach costumer care thought phone banking but provided number not reachable from long time or costumer care service provider not responding properly.
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                                  N
                                  NileshP
                                  from Mumbai, Maharashtra
                                  Dec 28, 2017
                                  Resolved
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                                  worst experience with hdfc bank - lower parel (mumbai) branch

                                  Address: 400013

                                  Hi,

                                  I shared my worst experience with hdfc ltd (Service centre : lower parel - mumbai)

                                  Address:
                                  B2-201, marathon innova, off ganpatrao kadam marg,
                                  Opp peninsula corporate park
                                  Lower parel, mumbai - 400013.

                                  File handle person: mr. Prasad parasnis
                                  Home loan executive: mr. Sarat panigrahi

                                  I have applied for the home loan from hdfc ltd at lower parel...
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                                  K
                                  kuldeep689
                                  from Noida, Uttar Pradesh
                                  Dec 28, 2017
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                                  Address: 201301

                                  I have below policy
                                  Hdfc life click 2 protect plus
                                  Policy number:17186255
                                  I have made payment of 9500 on 16th dec, 2017 but hdfc life says that it did not receive amount.
                                  I called citi bank credit card service which told me that hdfclife has claimed this payment with approval code 426554.
                                  I have mailed [protected]@hdfclife with reference[protected] with all document (Credit card statement with hdfclife payment, hdfclife transaction acknowledgement, hdfclife payment screenshot) and called customer care many times but did not get any resolution.

                                  Kuldeep vishnoi
                                  [protected]@gmail.com
                                  +91-[protected]
                                  Feb 5, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 29, 2017
                                  HDFC Life Customer Care's response
                                  Hi, please note that the premium amount paid by the customer has been received by us. Further, the same would be adjusted with the policy on due date. The premium receipt could be downloaded easily via online mode from the My Account portal.
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                                    Subhajit Das 007
                                    from Delhi, Delhi
                                    Dec 28, 2017
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                                    Hi,
                                    Myself Subhajit Das, an HDFC credit card holder. My credit card details and last month statement are attached herewith. My issue is mentioned above.

                                    2. I talked to a lady at HDFC bank customer care Eastern division having no.[protected] on 07/12/2017 and requested to pre-close my loans (5 nos. of loans) at a single time. The lady then told me to pay Rs. 44, 731.12/- and I agreed to this and paid the amount. The lady then assured me to pre-close the loan within 5 days and this will also reflect in my credit card statement.

                                    3. On 28/12/2017, I saw that my credit card bill is in negative and surprisingly I found that only one loan is pre-closed. The other 4 loans are intact and still remaining. Then I called the customer care executive and asked them to change the statement as per my request, as I don't want to pay extra amount for their 'silly' mistakes. The lady there transferred the call to Mr. Aniruddha Ghosh, Dy. Manager, Kolkata. This person firmly said that, he can only take action on that girl for her mistake, but he can do nothing but just scratching his ****. I requested him to clear out the doubt so that I do not had to pay the amount. This person fearlessly said that he can do nothing, and if I want to complain to HDFC bank, I can, he doesn't care. I don't know how a person who handles customer in such a 'don't care' manner. I like to draw the kind attention of HDFC bank to look into this matter and resolve it asap.
                                    +2 photos
                                    Jan 29, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We're sorry to hear that. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    Anay,
                                    HDFC Customer Service Assistance.
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