HDFC Bank Complaints & Reviews

There is a withdrawal of rs.177 in my account. I was not aware or informed about this transaction and i dont know what it was deducted for. Need information on why is there a deduction.

Account details:
Account no. : [protected]
Name: kishan chellappa
Customer id: 53853466

Transaction details:
Date: 16 jan 2018
Ref. No. : mir[protected]
Narration: 3rd party cash txn inc gst

I’m a loyal customer of hdfc bank credit card and owing the card from past 10 yrs and also maintained a good record of on time payment but i’m very disappointed by the service provider as the executives has forbaded twice the request to convert my transactions into emi although i have got a call from hdfc to convert my transactions into emi as soon as i swept my card but at that time i told her to call me later but when i called they refused to do so. I strongly recommend hdfc credit card department to not loose the loyal customers like us n value us otherwise we have no options to use services of other banks which are offering more consumers friendly schemes. This is second time i’m writing here for conversion of transactions into emi because i have still not got any reply from service provider. Moreover i have also requested to increase the limit of my card for which also i haven’t got any answers and the executives are also mishandled the customers and unable to satisfy the customer

Dear sir my name is sachin porwar having preferred saving account to hdfc bank at yavatmal branch. Yesterday i was go to bank for withdraw of money rs. Two lack. But the cashier mr. Kuala matankar told me bank have no cash come after 3 pm. But sue to my duty time i am going today in bank. But today bank provide me cash in 100 rs note. I request cashier to pay me big note of 500 because i have to send it out of village. Again he told me he has no big cash and cancel my withdrawl. I also call to relationship manager but there is no use also in branch branch manager is not available to sort issue. So i want to ask u that what kind of action u take on such layer cashier. I[censored] can not take any action please close my account from the branch. Sachin porwar [protected]

I invest in mutual funds from my salary account in hdfc bank but in this month i closed all of sip for future planning but my money deducted as debit return charges. The money i lost was shown in my account statement as 885, 885, and 413. When i called into bank, then they didn't provide full information and just told me that talk to your mutual funds. I don't know what to do, please help me. Atleast provide me information of that mutual fund who deduct my money as i invested in multiple mutual funds. Thank you

Please note that i applied for hdfc credit card and got reference no :
[protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows
.
Application reference number
[protected]n1
Status:-disapproved
Who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards rajender [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Regards
Salil mehta
[protected]@live.com
Mobile number [protected]

Sir, coll aya tha 28.10.2017 ko hdfc banck se banck me data intry job ke liye
Maine ha kiya.
Dusi bar coll aya to kuch diposit mage jo is prakar hai jo paytm kiya hun mai
1- rs 2500 30 oct 2017 ko to refrense id diye
2 rs 4600 6 nov 2017 pington k liye
3-rs 10500 01 dec 2017 coad sckrec ji aj date tk ni huaa aur is time per coll coll v ni recevd ker rhe hai mai apko peytm ka screenshoot ji apko mi send k plz sir btaiye kya karu yato paisa baps keriy ya to job dijiye //... Plz sir mai apse aasa kerta hun ki mujhe ap shyog pradan kere ge plz hel me

Dear team,

My payzapp num :[protected]

I was adding rs 5000 from my sbi card to payzapp balance and i got a msg that transaction is successful but i never received the balance in my payzap account.

Informed to customer service they are telling now 5 working days.in great urgency i have opted for this but now don't know what to do. Really so so depressed now. Im literally crying, its such a emergency situation kindly clear that.

I have a Personal Loan A/C No 53208045, ,
Due date of EMi is 7 of every month, ,
But due to ECS MANDATE NOT PROCESSED, ,
I Paid my January EMI through HDFC LOAN EMI PAYMENT-BILL DESK ON 13 JANUARY 2018 of Rs 9797, , with Transaction Reference Number is LSBI[protected]
But this paid EMI not updated in my ONLINE Loan Profile, , .It show my EMI Status is Unpaid till today,
Please update my Loan A/C

Hi,
My mother has a saving account in HDFC.
Since October, we have got two fraud transactions on her account for the sum of 12500 and 7860 respectively. Both the transaction are looking as directed to WWW PAYTM COM POS DEBIT in passbook.
For the first Transaction she might have overlooked the message but today, again we had deduction of 7860 and she noticed it.

Message we received is as follows:
Thank you for using debit card ending XXXX for rs.7860.00 in noida at paytm1293914 on[protected]:14:59:47 avl bal: rs.XXXXX.XX

This is turning out to be a big fraud and many users from HDFC are affected by it as you can see many such complains here.
Please take necessary steps to get us out money back from frauds.

Regards,
Pranav Vinchurkar.
S/O Anjali Vinchurkar.

Hi my name is prateek godha, i am using hdfc credit card from last 2 years and making payments on time, from last 6 months i am paying minimum amount to bank but my amount is not getting deducted which i am paying every month, as they are adding finance charges, over limit fee and taxes, so whatever amount i am paying to bank is of no use it is just like i am paying interest, hdfc recovery people they keep on calling me and harres me to pay the minimum amount of 2900, as i asked them for settlement, they said that first pay the 2900 then they will do the settlement.

I am fed up now as they keep on calling me to pay the minimum amount. I don't know what to do now, they are not listening me at all ad keep on harresing me.

Please help me

I had purchased a forex card from hdfc and some unknown transactions have occurred before even i has swiped the card anywhere for the first time and i have lost about 340$ (Roughly more then 18500rs) i have been trying to dispute this change with hdfc customer support and has been receiving the worst customer care i have ever seen! Ref no. Hbl=[protected]. After days of waiting the latest email i received was from arun kumar who dosen't even know the complaint properly and says i should be contacting the merchant directly. This is a theft by hacking or some sort due to hdfc's poor firewall systems. How should i be able to reach the merchant?

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6829 without my concern on date:12/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- vinita sahni
Mobile no. :- [9968xxxx11]
Credit card number ending :- 6829

Dear concerned,
I am a hdfc bank credit card holder. I have paid my credit card amount on time to time but the bank is continuously charging unnecessary finance charges 122.48 rupees in january month statement and 118.18 in december month statement. Also they have charged 1300 rs for 5500 amount that i have taken from atm in last november month 26.11.2017. Their guideline stated that 5% or min 500 rs. Charges will be applicable for amount taken from atm but this amount is beyond 5%. Also, they never intimated me for deduction details by any email and messaging. I am completely disappointed about this service and don’t want to membership any more.
Please refund my deducted amount rs. 122.48, 118.18, and 590 for extra deduction of atm cash.
Screen shots enclosed here for your reference
Customer id: 68537326
Account number: [protected]
Name :- ashish rohila
Last four digit of credit card number :- 3027

Rs. 6700.00 has been debited towards transaction with google*tunein to my account no [protected]. For which neither i received any otp nor i made any transaction with this merchant. I tried many times to customer care but the call is getting terminated half-way through. I really wonder how come they debit without taking any authorization from me. Also i do not understand why they terminate the call to the customer service center in the middle of a conversation

An amount of rs. 14999/- was paid from my hdfc a/c number [protected] on 03-11-17 at lucknow using my debit card vide transaction id payu-WWW.FLIPKAR po[protected]. You are requested to intimate me the full details of the said amount with delivery address as i have not purchased this transaction. Please accord priority.

Mobile no. [protected]
Email: [protected]@gmail.com

Hi there
It has been too much to raise regarding my one of transaction that has not been credited into canra bank account from hdfc, since last two months i have been trying at branch and to the phone banker and also sent mails but hdfc has failed to track my transaction if has not been credited into beneficiary account then where it went?
I request hdfc service team to contact me on my mail address ([protected]@gmail.com), so i can provide further detaila of the case, i have all the due proofs of both of the accounts as it has not been credted and now if it has not been resolved then i may seek legal help.
Thanks

I have a loan account with hdfc no :44511680 since last 1 year emi 16117. Though i paid emi regularly by ecs of sbi never get a statement.. Contact with bank but went in vein... Plz help so i can prepay my amount.. And how can i get statement regularly on my mail address and also how can i get it by sms also. I also mail to your customer service bit no reply
Pankaj ghosh
[protected]@gmail.com

Dear mr. Sanjith

Thank you for writing to us,

This is with reference to your query regarding the transaction of rs. 677.35 dated 18-jan-2017 at m/s pay pw *bigrock [protected] tx.

We assure you that the queries raised by you are being looked into on top priority. We had forwarded your query to concern department. The same is under review, and we will respond to you with details within 7 business days and we will intimate you accordingly. We appreciate your patience in the interim

Kindly note the query reference number for this e-mail: [protected].

Incase you seek further assistance or clarification please feel free to contact our phone banking at any of our 24 hour call center telephone numbers mentioned in the below url.

Assuring you of our best service at all times,
Regards,
Mayuri kadam
Officer
Credit cards correspondence
Safety tips for secure card transactions:

Dear hdfc, i was forced to purchase hdfc fastag when i purchase my honda car. Paid 600 rs and issued fastag customer id[protected] on jan 19. But same day it was deactivated saying zerobalance. How come it is zerobalace? 200 must be added to account from 600 rs.

No way to get customer service numbers. (I dont know how they will help road assistance). Always line are busy 365 days.

Vijayalakshmi

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7505 without my concern on date:28/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3398419
Plan name: enhanced wa privilege single plan
Name :- saad hannan m
Credit card number ending :- 7505