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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 1055

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E
Er Lakshay Sharma
from Bansi, Uttar Pradesh
Dec 27, 2017
Resolved
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Resolved

Address: Ambala, Haryana, 134003

Respected sir,
I am writing this mail to you as my last hope after it i will go to court,
Hdfc bank charged tds from my account 7125.80 for last financial year, and it is not showing in form 26as, so how can i get refund after filling itr, i am going bank from last 1.5 months but staff is not helping me, i have fd of 5 lakh, and my pan is updated as showing in net banking also, so i request you to revise your return so i can get the refund of my tds deduction
Thank you
Rajinder kumar
Ac no= [protected]
Contact on [protected]
Jan 31, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 20, 2017
Christopher Rajesh Kumar's response
this issue resolved. thanks
Verified Support
Dec 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
Dear sir,

My two wheeler loan is complete. my loan final before two year. I received NOC but by mistake I lost NOC. Registration Number is UP 32 DU 1845

but still i have not received NOC again from ur good bank
Pls provide me as early as possible

TKS in advance
Ranjeet Sonker
[protected]
ATM id : SIANBE82
Location : metro
bangalore SA3, bhannerghatta road, karnataka
Card NO: [protected]
My name is Atish Shete and i want to stop my credit card smart pay service. please do it ASAP .
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    G
    Grvsh
    from Delhi, Delhi
    Dec 27, 2017
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    I had received some messages regarding that your card has been spent with USD 500 and USD 200 through some merchant name payrcard.com. I had not permitted this transactions. Customer dispute form has been sent by me to your relevance department.
    Reference number HBL[protected]

    Gaurav sharma
    Email- gaurav.[protected]@gmail.com
    Ph no. [protected]
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      N
      nakul743
      from Kanpur, Uttar Pradesh
      Dec 27, 2017
      Resolved
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      Resolved

      Address: Lucknow, Uttar Pradesh, 226002

      A customer representative of hdfc bank called me on phone for the verification of adress as i had applied for new credit card. She was a lady and her way of talking was very bad. Even she said words like tum, tere father k name kya h. When i asked her about her behavior then she cut my phone. Even i tried to call her but she did not attend my phone. Telephone number from she called [protected].
      I just what type of training you have given to ur representatives. They do not have any professionalism. Customers are assets not liabilities of bank.
      Application no. [protected]n3
      Feb 7, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 28, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret to note the concerns expressed in your mail. We are unable to view the call details mentioned in your post. We request you to share the name of the executive, date and number from which the call was received to enable us to check and assist you further.

      -Manoj
      HDFC Bank Customer Assistance
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        S
        Srinidhi SA
        from Bengaluru, Karnataka
        Dec 27, 2017
        Resolved
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        Resolved

        I applied for fastag for two of my vehicles. Money got deducted from my account and i got sms message saying my fasttag is activated.

        Its been more than 15 days and i have not received any communication from hdfc on how i can get the actual fastag.

        I called up customer carte number[protected] but nobody picks up the call. This is not expected from a reputed bank like hdfc.
        Jan 30, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 27, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email your concerns to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

        -Bejoy
        HDFC Bank Customer Assistance
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          H
          Himanshu Katakiya
          from Vadodara, Gujarat
          Dec 27, 2017
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          Address: 364001

          Dear sir,

          My self himanshu katakiya from bhavnagar.

          My h. D. F. C home loan file no is[protected]

          H. D. F. C. Has sanctioned my 20, 00, 000/- rs loan in august.

          I have give n 10, 000/- rs as processing fees

          Now i have required only 13, 47, 000/- rs.

          Account for this i mailed to h. D. F. C. Customer care to considered processing as per 13, 47, 000/- rs and refund my rest of the amount but till now they have refund me any amount

          Kindly take necessory action.

          My contact no. Is [protected]
          Dec 28, 2017
          Updated by Himanshu Katakiya
          Dear Sir,

          Plz find attached bank statement for cheque detail for processing fees amount.

          Dear Coustomer, please update your contact number your mail id
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            S
            skanda prasad
            from Bengaluru, Karnataka
            Dec 27, 2017
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            Address: Bangalore, Karnataka, 560093
            Website: www.hdfcbank.com

            I am a new user of credit card (Not a primary customer).
            When i try for credit card net banking register and submit, i get a following error message.
            "we apologies, but this facility is temporary unavailable"
            I already complained but no response from one week.

            Credit card no: xxxx-xxxxxx-3652
            Mail id : [protected]@gmail.com

            Regards,
            Skanda
            Dec 28, 2017
            Updated by skanda prasad
            On submit button of register page i get the following error message

            Regards,
            Skanda

            Dear Customer,

            I request you to share your card, a screenshot of the error and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Dear Mr. Prasad,

            We acknowledge receipt of your email dated December 28, 2017. We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the e-mail id in 05 working days. The reference number for this interaction is[protected].

            -Manoj
            HDFC Bank Customer Assistance
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              S
              Shreeniwas Shirsat
              from Pune, Maharashtra
              Dec 27, 2017
              Resolved
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              Resolved

              Address: 411013

              My daughter applied for new account opening during her recent visit to india. The official in magarpatta city pune branch (A badly supervised and ill informed trainee i believe) said it will take max 7 days.
              The process is still incomplete after one month in spite of full compliance of documents on day one and numerous visits for follow up.
              Bad news is the accounts are opened in some different branch without our consent.
              High value check deposited is not cleared after 8 days.
              It was worst experience with hdfc bank.
              Feb 8, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 28, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret the fact that you have had cause for complaint and we apologize for the inconvenience caused to you. We assure you that it is our endeavor to consistently deliver quality services at all times for our esteemed customers like you. We understand that our branch official Mr. Tushar Dudhal has contacted you and apologize for the inconvenience caused to you. He has informed you the account transfer process. For further assistance, you may contact him on [protected].

              Anay,
              HDFC Customer Service Assistance.
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                J
                joge@16
                from Pune, Maharashtra
                Dec 27, 2017
                Resolved
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                Resolved

                I received this message yester day...

                " dear customer, mandate reference number hdfc[protected] issued to banyantree service limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your bank.

                I haven't made any mandate to bank...

                Please look into the issue and resolve...
                Jan 27, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 27, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Please share your Account No., Screenshot of the message with registered contact info & the query on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                Anay,
                HDFC Customer Service Assistance.
                Sorry for the inconvenience caused... I got the confirmation about the message now.. it is ECS mandate for my mutual fund SIP..

                Thank you for your kind reply
                @[protected]@16 : Can you please tell me which Mutual fund are you dealing with, I have also invested in some and facing the same issue as yours. I also received the same text message on my phone. I am currently dealing with My SIP ONLINE as my AMC .
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                  M
                  Mayaa
                  from Mumbai, Maharashtra
                  Dec 27, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400059

                  On 26th december 2017, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 041217-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

                  Email id: mahesh. [protected]@yahoo.com
                  Jan 27, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 27, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    Sanjiv Kanoi
                    from Kolkata, West Bengal
                    Dec 27, 2017
                    Resolved
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                    Resolved

                    I was issued a credit card no [protected]
                    Along with this card was a jumbo loan account no [protected]
                    This account was fully paid and i received a no due certificate which i have attached
                    Inspite of the same the cibil records shows post wo settled
                    Because of the same being shown in my cibil report my credit report has downgraded my score.
                    Could you please correct the same and update the records as fully paid
                    I await answer.
                    Jan 28, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 27, 2017
                    Updated by Sanjiv Kanoi
                    please rectify the cibil records showing no dues
                    Dec 27, 2017
                    Updated by Sanjiv Kanoi
                    please update cibil records as no dues
                    Verified Support
                    Dec 28, 2017
                    HDFC Bank Customer Care's response
                    Dear Kanoi,

                    We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details/assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

                    -Manoj
                    HDFC Bank Customer Assistance
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                      B
                      Billa Deepz
                      from Coimbatore, Tamil Nadu
                      Dec 27, 2017
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                      Address: Chennai, Tamil Nadu, 600114

                      Hi sir/ madam,

                      My name is deepak raja have taken loan from hdfc. Recently i missed two emi so my account moved -18000 so recently i had cash around 80000 after taking 18000. My account had around 60000 from last week i had around 13000 but today when i checked my account only had 5000 something i totally pissed off this action so when i checked transactions history there are many transactions for 885 i really don't understand why this charges has been taken. I am frustrated of your actions. I want return of my charges and transactions to be returned fully without fail.

                      Thank you,

                      Deepak raja
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kavkaz Caoqoz
                        from Chennai, Tamil Nadu
                        Dec 27, 2017
                        Resolved
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                        Resolved

                        I want to close my hdfc credit card account but hdfc bank is asking me to send an application to their chennai head office for credit card closure.

                        It's an expense of rs. 30/- to send the said application by registered post and a long wait till credit card closure.

                        Though other banks like citi and sc initiate credit card closure on request through phone banking.

                        Why is hdfc having such painful procedures as compared to other banks. I need a logical explanation of this query from hdfc bank.
                        Jan 27, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 27, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter along with your destroyed (diagonally cut) credit card to the following address to enable us do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would be unable to process card closure request received through e-mail / Post. We regret to inform that currently there is no option to close the card account through online or through Phone Banking services.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          N
                          neeraj3468
                          from Varanasi, Uttar Pradesh
                          Dec 27, 2017
                          Resolved
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                          Resolved

                          Address: Varanasi, Uttar Pradesh, 221007

                          Dear team;
                          I have deposited all my dues of my hdfc credit card no - [protected] on 31.01.2017 & requested for noc to vikaspuri credit card centre.
                          But it is almost 1 year completion, i did not received any noc certificate. Today i again mail to card deptt. Regarding noc letter.
                          Kindly provide me noc letter for card no - [protected].

                          Regards;
                          Neeraj kumar pandey
                          [protected]
                          [protected]@gmail.com
                          Feb 5, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 27, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your credit card number and registered contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            P
                            punam zope
                            Dec 27, 2017
                            Resolved
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                            Resolved

                            Hi,

                            I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap.

                            Regards,
                            Punam
                            Dec 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 28, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that you are facing difficulties in access to your Netbanking Account through the IPIN. We have checked our system records pertaining to your NetBanking ID and confirm that it is fully functional as of now and the same has been accessed by you successfully today.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              R
                              rajatjain.ami
                              from Jaipur, Rajasthan
                              Dec 27, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110092

                              My all accounts were opened with hdfc and are maintained in preferred category, keeping my track record and group. I had been in long relationship with hdfc and finding issues for our nre/nro accounts. Having been attempted for several times to resolve them on emails/calls/watsapp/messages, even received promises on email to reverse all the bank charges, i finally decided to close my accounts and my family may also decided to close all accounts who are banking with hdfc since 20 years.

                              I got surprised, how hdfc is not able to help their customer to make a good relationship after attempting so many times from my side.

                              I have visited last year to close my accounts, they have not processed my application and told me to thaey are moving them to preferred no charges will be deducted. After a month they start charging on the account. I have been in communication with relationship manager for months but he was unable to fix that issue and then i decided to close the accounts. This year when i came to hdfc to close they said you have to pay these charges. Why i will pay the charges if i have requested to close them a year before.

                              I have emails communication that how the relationship manager misleaded me.

                              Still looking how i should close accounts with hdfc.
                              Feb 1, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 28, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Your email has been received by our senior management team vide ref id[protected]. We have taken up the matter with concerned branch and will respond to you in 4 working days

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Pooja Bhardwaj
                                from Kalanwali, Haryana
                                Dec 27, 2017
                                Resolved
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                                Resolved

                                Address: Ludhiana, Punjab, 141003

                                I'm new customer of hdfc bank but i didn't like the services of this bank. They never reply me about the qwery.

                                Should i close my account with you?

                                Or tell me swift-bic code of hdfc bank kalsi nagar, ludhiana

                                I'm calling this bank from so many days but never get proper response.

                                So poor bank.. Can anyone here tell me the swift-bic code of hdfc bank kalsi nagar, ludhiana branach?
                                Dec 27, 2017
                                Complaint marked as Resolved 
                                Thank You
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 27, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                To remit funds to any HDFC Bank in India, our SWIFT CODE is HDFCINBB. We don't have different codes for each Branch.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Dec 27, 2017
                                Updated by Pooja Bhardwaj
                                Thank you
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                                  thallapalli rajitha
                                  from Eluru, Andhra Pradesh
                                  Dec 27, 2017
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                                  Address: Karimnagar, Andhra Pradesh
                                  Website: www.oneassist.in

                                  I am a hdfc credit card holder. The bank has activated one assist membership on my credit even though i did not know the otp number also and not even generate the credit card pin number also, this is the pre look period for the one assist membership, so now i want cancel the membership, so help me to cancel this membership and refund my amount of 1899 rupees, plz generate the credit card otp number thank u sir..
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Thallapalli

                                  Greetings from OneAssist..!

                                  We deeply regret for the inconvenience caused to you & appreciate your patience.

                                  We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                  Should you require any further assistance, please reach us at[protected].

                                  Regards,

                                  Brijesh

                                  Team OneAssist
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                                    S
                                    sitaram saini
                                    from Jodhpur, Rajasthan
                                    Dec 26, 2017
                                    Resolved
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                                    Resolved

                                    Website: [email protected]

                                    I am sitaram saini
                                    And my car loan acc is 44057363
                                    Meri es loan ki EMI bank of baroda k saving a/c se kat ti hai. Es a/c k statment me mujhe pta chala ki dt 05.12.2017 ko aapke dwara rs 295 katte gye hai .es anavashyak katte gye charge ko waps dilane ka kasth kare . Or mere dwara har month a/c me pese jma kiye ja rhe h jiske bavjud aap dwara samy par EMI k pese nhi katte ja rhe. Or uske bad aap ke dwara overdue k nam se mere a/c se pese vasule ja rhe h jo katai sahniy nhi h. Aap dwara aapne system me sudhar karte hue mere katte gye pese waps dilane ka kast kare warna customer ko majburan consumer court ki sharan leni padegi.
                                    Aap dwara mujhe ek overdue k nam ka sms b parapt huwa h jiski photo attach kar bhijwayi ja rhi h.

                                    Sitarm saini
                                    [protected]
                                    [protected]
                                    Feb 7, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    On receipt of your Post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      A
                                      Arup Baruah
                                      from Tezpur, Assam
                                      Dec 26, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kamrup Metropolitan, Assam, 781009

                                      Dear Sir,

                                      Today the phn no-[protected] called me as a HDFC bank employee and frauded me and took my debit card no, cvv, and otp no and took my Rs.19996 from my HDFC savings acc to his paytm and mpesa account. So, kindly cancel those 4 transection which are unauthorized and fraud and plz return my money back . PLEASE HELP ME IMMEDIATELY. Thank you
                                      Jan 30, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 28, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue You may also call up Phone banking to check the status of your complaint Case is pending with Reference number for your query is 06511218

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Jan 01, 2018
                                      Updated by Arup Baruah
                                      The transaction report is given below in the pis..

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                                        V
                                        varghese94
                                        from Tumkur, Karnataka
                                        Dec 26, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560093

                                        Almost 1 month still my application is in process kindly look into this

                                        We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
                                        Application reference number
                                        [protected]s2
                                        Status
                                        In process
                                        Remarks

                                        Awaiting for your response
                                        Thanks
                                        Dec 29, 2017
                                        Complaint marked as Resolved 
                                        Today I got a message saying that credit card got approved thank you so much
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 26, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        Anay,
                                        HDFC Customer Service Assistance.
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