HDFC Bank Complaints & Reviews

I had been a victim of credit fraud between july 2017-sept 2017 and there were charges incurred on my credit card of 30, 000 which were not authorized by me. The payment was made through one97 communication online payment gateway. Its been two months for the investigation in process with hdfc bank but they deny of recieving any documents and had now send an email to pay for the amount claiming that the otp was sent on my no. And so the alerts which is false. After learning about the otp scenario i also lodged a complaint with cyber cell police which at first the rep of hdfc was not approving of and also asking on the credit payment did not inform about the refusal letter against credit payment instead convinced me to pay for the amount which goes against rti act or misleading a customer. After the second investigation i recieved a message of reimbursement for amount 2, 000 from paytm thus it should be clear that if paytm agrees for 2, 000 amt to be a fraud transaction then so should be the larger amount like 13, 000 so why am i still asked to pay for credit payment. These all things are taking a toll on my health. I'm into a turmoil and also not financially able to pay the amount. I do not want to pay the amount which i did not withdraw or probably is being used by someone else rite now. I do believe in our law which i or any other common man to be shattered thus please help me in this situation because now im relying on you.

I have a bank account with hdfc noida sector 18 branch.
I was putting rs.10, 000 money in ola money wallet from my hdfc bank account via net banking.
After the otp was confirmed, transaction was shown to be unsuccessful in the ola money app.
This is why i tried to do it again.
I repeated the process and this time it was successful but when i checked hdfc bank account rs.20, 000 (Sum of both transactions, two times 10k) was debited from by bank towards ola, but only rs.10, 000 is shown in the ola money wallet.

Please initiate refund as soon as possible

Details of transaction :
31 dec 2017

[protected]-payuolamoneyzipcash

[protected]

31 dec 2017

Rs.10, 000.00

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr018188. I had received e email with the reference number. I have also submitted application online. It doesnt show any acknowledgement nor any confirmation for further process. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know what is the status

I had applied online for a fastag on dec 11, 2017 from hdfc. I received the same in a week's time. However, when the fastag was issued, i did not receive any wallet id/ customer id/ password. As such i am unable to recharge my fastag a/c. The toll free/ customer care no is not responding and none of the hdfc banking personnel are even aware that such a fastag is issued by hdfc. I am extremely upset with the kind of service from hdfc. My fastag a/c has been rendered useless and money and time wasted due to hdfc fastag!

Hi team,

I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 6725 without my concern on date:29/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount

Oneassist relationship number : [protected]
Name :- nagaprasanna pusuluri
Mobile no. :- [protected]
Credit card number ending :- 6725

Dear sir/madam,

My name is deepak raja.in my savings account. Hdfc bank have taken around $12000 but i received call from home branch and they will reversal $4000. Seriously this is not fair. One important thing is when i visited the home branch they treated me like a # i even accepted it and still i have not received the reversal money. Mainly i want my fully money reversal not only $4000.

Sir, i have closed my housing loan[protected] on 18/10/2017 . but till now i have not received my documents. so many times i visited gajuwaka branch office but there is no proper response and placed a mails to concerned officer but job not done.this shows effect on the goodwill and belief on your bank. pls do needful

regards
J SHANMUKHARAO
[protected]@yahoo.co.in,
[protected]

Not able to receive sms or email for my hdfc food card transaction and not able to access the internet banking - to reset my password and update adhar card details if required.
Tried calling hdfc bank customer care many times. They can't help much.

Employee name : santhosh kumar. S
Employee id : 965967
Hdfc visa food card number : * * * 0037
Provided mobile number : [protected]
Provided employee id : [protected]@gmail.com

I really need my transaction details to my mobile number and check my balance through internet banking. Kindly do the needful to continue as a loyal customer to hdfc bank. Or else please issue a new card

I am a hdfc credit card holder.the bank has debited rs.1399 from my credit card ending 5402 without my concern.i am not interested about this service and don't want this membership. So cancel the membership and refund the debited amount of rs.1399.

Membership no. 3300913
Veena Pravin Sudke

I have a card of jet privilege credit card numbered [protected]. My name is satish kumar mishra. I had to pay rs 18919 which is to be autopayed. My account has 18746 amount unluckily. Meanliwhile autopay was to be processed. I will lost 2776 minimum amount unnecessarily. Today is my payment date. Right now i have 19000 plus in my account. Why i would pay 2776 minimum amount. Please help me to save my minimum amount payment. Bank can be process in order to my payment. I had also once 2 months before paid 3000 minimum amount unnecessarily. Please help me

This aleem, i was called & request customer care for my finance charges 563.84 rupees credit.
Date & time 01 jan 2018 & 08.25 pm.

My payment was 22379.13. I was paid 22006.99. I am not remember the exacts amount. So i was paid round off.

I was requested your team member mr. Bharath. He's not ready to explain & referring to go website. He was raising voice & customer satisfaction.

So one more time i requested pls return back my finance charges.

The case is related with hdfc bank, bijnore (U. P) branch.

My name is nirmod kumar, i am farmer by profession. I had taken kcc from the bank & on 22nd december 2017 i went to bank for deposit it with interest & to close / dismiss it on immediate effect.

What happen -

I went to bank for closing this account & for that purpose i have submitted all amount with interest as per advised by bank loan department staff on 22 december. On same day i asked for recipt/ receiving which can ensure that bank has taken my loan account closing request but they refused to provide instead one of member said that sir we cannot provide receiving because we will email internally to close it & you will get no dues in 3-4 days. Don't worry about you can think your account is closed from now.

Today on 1 january 2018, i went to bank for collecting no due but i found that bank staff has not close my loan account yet & now they are quoting me another 400 inr to submit however i have deposited all estimated amount on 22nd december as per advised by bank loan staff member.
I wrote same to national consumer helpline because i had very bad experience about this branch & staff & their deductions.
Please can you advise, what should i do?
Thanks

Hi,

This is nishant pandey, the only request i have put across with this bank is to stop the ecs from my account which is creating a lot of trouble on account and these goons from hdfc have not followed my request yet, i am tired of writing emails and discussions with them, every time they talk to me is all making no sense, nobody is coming back with a solution, they come up with solutions that are not possible practically

I am tired now screaming out of my lungs and thinking of pulling this bank to the courtroom hopefully they can be justified there,

I would look forward this to be heard and not beating around bushes.

My details are as follow-

Customer id[protected]

Regards,
Nishant pandey
[protected]

My name is harpreet kaur. I am using hdfc bank credit card since 29th jan. 2013 and the outstanding balance was 70318 on 31 dec, 2016 as shown in my cibil report. This card was upgraded by hdfc bank and the balance of rs. 70318 was carried forward on my new card. I am using the new upgraded hdfc card ending 9423 and paying the dues. But hdfc bank is showing current balance rs. 70318/- on my previous card also as on till date and they have carried this balance forward and showing on my new card also. It is too disgusting for such type of bank. I have requested the bank to sort out this issue but till date all in vain. Today also the same balance stands outstanding on my account and it is adversely affecting my cibil report.

Please look into the matter.

Hi,
My self mr. Chaluvegowda, r and i have trading account with hdfc securities and while opending my trading account agreed to pay/charges rs.100/- each side trading of option contract, when i started to trade option contract hdfc securities charging 1% of brokarages on turnover amount & top of that sebi cess & gst charging.
Please requesting to hdfc securites to revers excess charges alongwith tax part & refund me the difference amount as agreed charges.

Regards,

Chaluvegowda. R
Trading a/c no-a10100824

There were 2 offers during dhanteras time
1. Credit card + tanishq: purchase 80k for 5% cashback, max 4k cashback
2. Debit card: purchase min 3000 on apparel, jewellery and other items form 1st to 31st oct and get 10% cashback, max 1.5k cashback.

I availed both the offers. The tanishq one and also the other debit card one
Date: 17th october 2017, at tanishq, where cashback was supposed to be credited by 31st december
Date: 19th october 2017 for debit card purchase

Till date no cashback. Called call center and they asked me to work out with merchant as they will give cashback. Bank can't do anything

The debit card they simply denied about offer. When i told i have offer screenshot they told write to support.

This is pure fraud. Will never use hdfc cards again.

Sir i applied for credit card i got message your card is dispatched and by the courier service not delivered to my home because im not present at that time their they not call me. I tried on customer care no it not work properly they asking credit card no. If i not recived credit card how can i give them credit card no. So check them all why it returns and deliver me my credit card.

Regards,
Adarsh

I am prmitendra mishra today dated 01/01/2018, went hdfc bank branch landran located at kharar landran road mohali for clearing chq of rs. 1.0 lac, after completion of all the formalities from teller counter, chq gone to her counter she didn't clear the chq same time, taking lots of time in other work and put her remark or for cross check to late, she is always doing the same intensely.in the mean time said chq was not cleared due to funds has been transferred. Because her casual/unprofessional attitude towards her responsibilities i was suffered several time.
Whenever the matter of my chqs she was always doing the same behavior,
So, you are requested to coach said employee and taught a lesson of professionalism and good behavior.

Regards
Prmitendra

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0908 without my concern on date:31/12/2017. I am not interested about this service and don't want this membership refund this debited amount of rs.1399/and rs 100/
Name :- parag shinde
Mobile no. :- [protected]
Credit card number ending :- 0809

I have call from hdfc life on march 2017 they told me about that your credit card has an offer like 5% cashback, accident insurance...
They tortured me to put insurance.. And finally i said ok...
And my plas was classic assure plus
Yearly 50000...
They told me to pay single term they only u can get the 5% cashback (2500rs).
And i have paid it... Afterthat i calling vignesh chennai branch for 5% they are not attening my call...
Years passed.. Still not im not getting any amount...