HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2602 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Oneassist relationship number : 3299347
Name :- vipin meghwal
Mobile no: [protected]
Credit card number ending :- 9934

My hdfc credit card was activated around 30/11/2017 and before getting it delivered to me i saw 1399 rs. Of debited for one assist policy without my consent i raised this issue with hdfc customer care the very next day and i was told that this has happened with many other people and dont worry it will be refunded after that i even tried to call one assist for this but they dont take your no for an answer they wasted my 40 min. Just avoiding me and on to that hdfc charged me processing fees, gst etc., the only transaction done by me was of 5 rs. To reliance jio rest everything are the charges imposed by the hdfc bank to haress the customer i followed with hdfc customer care multiple times and their response was just to wait for some more time, around after 15 follow ups now they tell me to talk to one assist, why the hell should i talk to them... U debited the money and u will give it back.
My registered mobile number with the bank is - [protected]
And this is the number you should use while contacting me -[protected].

I joined multinational company and account opened with hdfc who salary after some time money deduction from my account so i complained at branch he tell me we completed your work now not deduction in your account after this deduction continues i visited day to day in local branch and calculate money about 12500 but he not give me positive replay if shortly time problems not solve i chose another way to take my money

I had issued a cheque for Rs.15 lakhs to The Post Master, Angamally dated 07/08/2017. The same was returned though there was sufficient balance in the account saying technical reasons. The cheque was issued to the Post Master and it was about a month since I got the returned cheque to be able to issue a new one. Since the payment was for Senior Citizens Deposit I lost interest @ 8.3% for a month due to your unreasonable action. My customer id is 484065.

Returned cheque copy uploaded.

regards
Binoy V Samuel
[protected]@geojit.com

Hi,

I have registered for hdfc fast tag, amount got debitted from my account and there is no respose in the application after that. My application id hfr018123.
There is no way to contact them and the toll free no provided is always busy. Hdfc bank is so stupid now a days.
Worst thing is that no one is picking call on this number.
I have paid you rs. 300 + rs. 100 (Recharge amount)

Whats the use of fastag. If i cant use it.

I had applied for a credit card though hdfc bank, meanwhile you had send it to me through blue dart courier, the awb no. For my card is :- [protected]

It has not been delivered to me, kindly look at this issue and help me out.

I was not able to find a solution through your customer care. Please resolve the issue quickly.

Application reference number:
[protected]s2

Thanks

Dear sir/madam

I was credit card apply on 16th dec 2017 then i had recvd my credit card reference id-[protected]e1.18-dec-2017 received message from your side credit card application is approved. Then 20th dec i had receive msg from your side "we have complete all process". When i am online tracking credit card status is "disapproved". I don't have received any (Msg/mail) your card is disapproved.

Regards
Ashish kumar pattanayak
[protected]

Complaint pertains to hdfc bank lajpath nagar ring road, where i hold accounts. I had instructed them to dirctly pay my vodafone bill for my no [protected] from my s/b account no [protected]. The payments were going from my account directly for many years. Suddenly last month the payment was not made to my phone, resulting my dis connction of phone and
Embrassment. I requested my bank many times but my compalint is not redressed till now. Nor they are telling me any reason for denying payment. I request you to take up the matter with the bank

I deposited a cheque myself in a hdfc branch, got the receipt stamped, waited for 15 days, nothing happened.
Today when tried checking the status via sms it says "invalid cheque", no reason mentioned.

Tried talking to virtual relationship managers, nothing worked out they told to visit that branch to check the status.

What the hell, if something went wrong who will convey that, is it customers job to first drop the cheque then visit to get the status updates.

Why you then speak this fuzz of mobile and internet banking.

Pathetic...

I was travelling from jaipur to sikandara on 25 dec 2017 at around 3 p. M. My vehicle has fasttag. When i was crossing rajdhok toll plaza from fasttag lane your counter person told that your system is not working and toll amount has not been deducted from fasttag and he told me to pay in cash and i paid to him. Receipt of that i m attaching in mail. While after one hour i got sms that toll amount was also deducted from my fasttag. Transaction id of amount deducted from fasttag is [protected]. I already reported issue by call on number [protected] but till now i haven't got my refund in fasttag till now. Please look into matter and make sure these incedent doesn't happen in future

I had submitted all required doc for personal loan in hdfc bank.
When is asked about status of loan to customer executives they told that loan rejected due to ric negative.
As is understand, ric negative means fraudulence. I'm pretty sure that i never submitted any fraud doc. Now i cannot take any loan from other banks also.
Loan ref no. Is 53693265
Name srikantha hs
Ph [protected]

Hi, i did online transaction via payment gateway payu refund has been processed from their side, which isn't reflecting in my account yet.

I have attached screenshot that it has been processed from payu side.

Also it has been 15 days regarding the matter. Kindly process it at earliest. Transaction was done via net banking. Merchant was www.insider.in

Please check.

Thanks in advance.

Hi,
Amount 295 rs has been debited from my hdfc savings account without any prior information.
All details are there in the attached image.
I want my money back. Already contacted the branch and they have promised to refund the money in 3 working days. Anyway registering the complaint here. Please have a look and do let me know the status.

Regards,
Anila

I have cancelled a order on flipkart, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 3771 for rs. 88090.00 has been credited/reversed by payuind on[protected]:02:21:00

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number in the form of emi's without my concern in oct 2017. I am not interested about this service and don't want this membership any more. So i requested to cancel the membership and refund this debited amount of rs.1299/-. When i call hdfc customer care, they are asking to contact one assist people. I received a call from one assist people and they said they are going to send the welcome kit, but i did not received any courier. I called to one assist customer care and requested for cancellation, their executive said they are going to provide me discount of 299. I said am not interested but they took it as i am accepting the discount. I called them within short time immediately and asked to cancel the policy. They said they raised request and within 7 working days they gonna cancel it. But again on 26 and 27 dec 2017 i got two more emails stating that

Thank you for the interest shown in applying for oneassist membership through your hdfc bank credit card.

We wish to inform you that basis your written consent given to oneassist, your hdfc bank credit card bearing number # xxxxxxxxxxxx1857 has been debited towards the membership fee, as per the plan opted by you.

In pursuant with the recent regulatory guidelines, we confirm that the membership fee paid by you is inclusive of the commissions that the bank earns from oneassist.

Please note your oneassit membership id [protected]. Kindly quote this reference number in all future correspondence /claim.

The welcome kit will be sent by oneassist consumer solutions pvt. Ltd. To your mailing address within the next 10 days.in the event of non-receipt of the documents, kindly contact the oneassist call center at the numbers mentioned below.

The membership fee /emi debit (In case opted for) towards the aforesaid policy will feature in your subsequent month’s hdfc bank credit card statement.

Contact details of oneassist consumer solutions pvt. Ltd.

India toll free no. –[protected]

Alternate no. –[protected]

Email id – [protected]@oneassist.in

P. O. Box address –
Oneassist consumer solutions pvt. Ltd
P o box no 7417, j. B nagar post office,
Mumbai - 400059

Note:-
On emi pre-closure - charges will be levied on the hdfc bank credit card as per the applicable rates.

Sincerely,

Transactions processing unit
Credit card operations

I dont know what mess is happening. Why one assist people are not cancelling the policy

27/12/2017 on day my hdfc account deducted rs 177 two times. With out my knowledge and also not show any aknowledgement please verify my request
Actually i am not use any 3rd party transction this month but twice deducted
Done so please clarify me how it deducted from my account
Don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks&
Regards
...😧

Ad hoc statement charge ₹118 have been deducted on 27/12/2017 from my hdfc salary account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

So i need clarification from bank or reverse my ₹118 to my account.
Withfrawal - 118.00 rs

Ref no.- MIR[protected]
Narration - adhoc stmtchgs incl gst 221217 MIR[protected]
Value date - 27 DEC 2017

Dear sir,
i want to make here a complaint against the employee of hdfc bank and his name is unnikrishnan branch manager of kunnamkulam branch, kerala.
This person has intentionally delayed my homeloan upto 5 months, finally he is telling that legal documents are not clear you will not get this loan. He can tell this thing in early why he is taken this much delay, and this been a very bad experience for me with hdfc bank and this issue made me very unsatisfactory with the service offered buy hdfc.

As a solution Plz take any action against this manager irresponsibility.
Regards
Sreenath
Loan number[protected]

Respected sir,
I am writing this mail to you as my last hope after it i will go to court,
Hdfc bank charged tds from my account 7125.80 for last financial year, and it is not showing in form 26as, so how can i get refund after filling itr, i am going bank from last 1.5 months but staff is not helping me, i have fd of 5 lakh, and my pan is updated as showing in net banking also, so i request you to revise your return so i can get the refund of my tds deduction
Thank you
Rajinder kumar
Ac no= [protected]
Contact on [protected]

I had received some messages regarding that your card has been spent with USD 500 and USD 200 through some merchant name payrcard.com. I had not permitted this transactions. Customer dispute form has been sent by me to your relevance department.
Reference number HBL[protected]

Gaurav sharma
Email- gaurav.[protected]@gmail.com
Ph no. [protected]