HDFC Bank Complaints & Reviews

Hi
I am having salary account with hdfc electronic city, bangalore branch. Without my knowledge, they have created an demat account along with salary account. Now they have charged 860 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.

Dear sir,

I did payzapp (Hdfc) transaction at reliance pos, mathikere, bangalore on 10 november 2017 time: 10.52.33
The ammount was rs 529.31. Timeout happened and money got deducted from my hdfc debit card (5415). Later, the person at pos told me to use another card, so i used my sbi credit card (9413) and transaction got successful. I asked reliance person that when will i get back my ammount in my hdfc bank. He said within 7 days. He wrote down transaction id's of both transaction. Now, after 7 days, when i went to reliance store again, the manager told me to contact hdfc bank. I contacted hdfc customer care and they told me the ammount will be reflected back within 15 days. I waited for 15 days and again contacted customer care. This time hdfc customer care told me to visit bank and fill "customer dispute" form. I did that also and waited for another 18 days. Nothing happened. I again contacted hdfc bank customer care, now they told me something else. I am tired of running around. Kindly do the needful.

Dear team

As per your call i have checked professional couriers details but status is saw delivered but signature and id proof are not mansion so finally as per my understanding you and your courier team not confirmed document received or not received customer.
Its very carelessness by hdfcergo team.
Please give me explain what is issue.

Regards

Ravi chandra
Show quotedll

Dear sir/ma'am,

My clam are declicn by you. I am not understand reason. Pls confirm the details for this. No one provided actual reason for this indescribable my son manas bhatt is hospitalised last 3 day i am find the reason decline.

My topup policy number[protected]

Insured name
Manas bhatt
Bhagwati melkani
Ravi chandra
Ccn
Rc-hs[protected]

My main policy number
[protected]

Insured name as per customer service because no document provided me by hdfcergo.

Ravi chandra
Bhagwati melkani

If as per main policy my son not add. So claim was not approve but main thing is that how can add topup policy. And not add main policy or this information not provide me by any source mail, call and hard copy.
I am very surprised by hdfcergo team. And customer care services are not corporate me all are misguided and provide very lass information about my policy all are cut my call or transfer call just as play games as hide and seek. No one understand me and my son's critical situation.

Thanks and regards
Ravi chandra
[protected]

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 30/12/2017. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Hi, my name is suma. And am writing this with a lot of stress and weak mentality, i have credit card from hdfc bank i got this since 2015. I am jobless since 2 years but still been making payments for the card i really don't understand it's been more than 2 years for now limited amt is 40000 and now i got an email statement saying i have outstanding amt to be payed of 52000 these guys charge a hell lot of interest and late payment fee. Agents are not letting me live my life peacefully i think they only come to collect the interest and late payment fee. These agents will directly come to my house and have already spoiled my reputation. Agents dint leave me even when am at my mother in law's funeral. My husband is now jobless i have a hell lot of personal and financial problems i some times feel like killing myself because of the hdfc bank agents torture. Even today an agent is forcing me to make the payment. I don't even have money to buy basic food for now. And i've been asking for the settlement since 6months none of them are least bothered about my problem. Can anyone suggest or help me get out of this hell please.

Regards,
Suma br
[protected]@outlook.com

Complaint against Geetha not answering this matter in correct way
She is sending a pre ready draft and as per her records I am lier because she said I applied for times card so that means do I had to take legal action to proof myself right that which card I applied?
I AM SAYING THIS CARD I NEVER APPLY DO YOU WANT LEGAL ACTION FOR SAME?
AS PROMISED BY HDFC MANAGER WAIT FOR 3 MONTHS AND WE WILL UPGRADE CARD
Now it is 4 months were is my upgraded card ? Answer this ref No. FB[protected]

Past 4 years i was using hdfc credit card and i couldn't make the 4 months payment due to financial problems and they have blocked and suspended the card.

There was outstanding of around inr 1, 70, 000. Somehow i arranged money and paid 1, 70, 000 before due date as per statement. Before paying i called to customer care and asked me if i pay min amount then card will activated or not, then customer care people said once you clear total outstanding amount then the card will be active, after i paid total outstanding amount when i called customer care they denied and said that check with collection department. However i called to collection department still they are saying your card permanently closed, still need to pay 820 gst for closing, the total outstanding is included with gst in statement again they are asking inr 820 gst charges. No one helped me. Pathetic service given by hdfc.

I have blocked my credit card 20 days back, since it was lost. And reapplied it. The address mentioned in your system is 4138, but my address is 4/38.

I had earlier raised this, with a letter 10 days back. Tonight i got a response stating my signature is not matching in the letter. I want to either cancel my credit card which has been sent back to your bank or i need it before 3rd of jan '18.

Your cs people are making me to run every where for this.

Regards,
Bhuvanesh

I have filed complaint for this deduction in the past as well as hdfc is deducting some kind of fee from salary account which is totally uncalled for. Request you to please stop doing this and refund my amount. This happened to me few months back as well wherein amount was deducted and then you refunded the amount and assured that this thing wont be repeated again in the future.

Sir i have submitted cheque to hdfc panipat bank on 21 dec 17 for clearing bt on 27 dec 17 when i ask on reception status of cheque, they told that it's not entered here thereafter i went to counter 20 there a lady check and told me that there is a problem with this i asked her and suggested that it would be better i[censored] tell me earlier, she replied that it s not her duty to check. I should make sure to submit it correctly same reply given by the bank manager... She is also a lady.. Very poor response an arrogance.. Treating a customer so badly... Becoz of them i could not buy a car this year... Moreover i m going back to duty as i m a defence person... I request you to take appropriate action so that this type of issues does not repeat again

On 26th dec 2017, i have received an sms from hdfc bank which reads "dear customer, mandate reference no. Hdfc* issued to banyantreeservices limited with value rs. 100000 and frequency adho is received today for processing.in case of any issue, please get in touch with your branch"

I have never heard of any banyan tree services nor have i authorised any such mandate. I have talked to the branch manager at my home branch and...

Sir i have taken pl loan past four years i have paid total amount on27sept2017 but civil showing on writtenoff on my account i have applied personal loan recently but it was rejected due to writeoff l request u sir plz remove write off on my pl loan a/c loan a/c no:24130447 pan no:aompr9483e name:r. Ananda rao plz considered sir i have taken loan closer letter and noc on sept27 2017

I applied for the credit card on 9th dec 2017. At starting i got some msgs with ref no. After that they disapproved it because they couldnt reach to me at my number but i didnt got any call for verification from address verification guy. Now i submitted self declaration form to their branch but still i didnt got any call or msg. My application no. Is [protected]w2.

Cancellation of fraudulent one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 2379 without my concern on date:29/12/2017. I was not intimated about the plan and they deducted it without my approval. I have cancelled the service in 2016 and terminated their service completely. I am not interested in this service and don't want this membership at all. I have raised a complaint with hdfc credit card section for unauthorised debit of rs. 2999/- from my account, and a payment cancellation and refund initiation number was provided from their end but when contacted one assist customer care they said the referral number cannot be accepted. I am fed up of their unauthorised activity with my credit card account without any approval from my end for any plan. So cancel the so called membership that they renewed on their own and refund the debited amount of rs.2999/-

Oneassist relationship number :?
Name :- mourisha p
Mobile no. :- [protected]
Credit card number ending :- 2379

I had applied for housing loan, file no[protected]
I was promised by your executive pradeep jaiswal that i will be sanctioned rs. 50 lacs and then only i paid processing fees
Now i have got all my documents without even informing that my loan has not sanctioned
Hdfc executive is refusing for refund, which i want immediately
While looking at document i observed that declaration for processing fees form, has been signed by someone else, my false signature seems to be made by hdfc.

I, nitu katariya recently applied for the hdfc credit card and in reply i received a letter mentioning that due to payment failure in credit card earlier issued to me by hdfc, credit card cant be issuedto you again.

I want to inform you that, now i have made all the payments reg credit card and i'm working with government sector with 60, 000 monthly salary.

So it is requested to remove my name from black list and issue the credit card.

Nitu katariya
[protected]

Dear sir/ madam,

Greetings.

With due respect, would like to inform your kind office that my credit card issued way back in 2012, settled, is still reflecting an amount of 4920 as due till date.

Kindly note that the settlement amount has been cleared in 2012 and this mar'17, i received a call stating that there is a due of 4917/- and on sending my documnets they said the issue will be closed.

But to my disappointment, i get to know that the matter is not yet resolevd.

Please find the letter attached and request your help.

Card no: [protected].
Customer id: 9880180

Request help.

Regards
Bornalee bora kalita

Sir,
I applied for credit card. You sent to me through blue dart at madurai branch. But. Not delivered me till. I enquiry from blue dart office. There are said "our service limit is not of your address. So, we return to credit card sec".
So, pls my card sent to local hdfc bank branch at thirumagalam.
My c. Card no=××××7276.
My blue dart awb no=#[protected].
My mail=[protected]@gmail.com
Mobile=[protected]

I have availed two wheeler loan from hdfc sirsa branch my loan account number was 31508217 i cleared this loan before its time and pay pending amt as bank demanded no issue was there in me and bank but now in my cibil there is showing settled. I visit the branch many time they said there is not my any fault then why is showing settled they ask me to raise dispute in cibil. But i did't get any positive result. I m facing problems in my next car loan because of this settled word in my cibil.

Hi
Im payzapp user before 7 days i have loaded 10000 rs in my payzapp wallet after that unfortunately my payzapp card was blocked. I have contact in payzapp team they are saying you you need to send current bank statements of my credit card which through i have loaded amount.
Then i have sent him my statement of till 17 dec in the pdf form.
Then they are saying you payzapp card will be unblocked on 29 dec and you use your money.
But today i m going login in my payzapp id but it is not expected my user id and my password.
Now i have contact in payzapp team they are saying your complaint has been closed.
So guyzz i think it is fraud kindly help me
My contact no is [protected]

Plz help me and refund me amount immediately otherwise i will take legal action on payzapp.