HDFC Bank Complaints & Reviews

Address: 560065

Hi,
My self mr. Chaluvegowda, r and i have trading account with hdfc securities and while opending my trading account agreed to pay/charges rs.100/- each side trading of option contract, when i started to trade option contract hdfc securities charging 1% of brokarages on turnover amount & top of that sebi cess & gst charging.
Please requesting to hdfc securites to revers excess charges alongwith tax part & refund me the difference amount as agreed charges.

Regards,

Chaluvegowda. R
Trading a/c no-a10100824

HDFC Securities customer support has been notified about the posted complaint.

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J

Jemy

from Mumbai, Maharashtra

Jun 5, 2018

Heya Chaluvegowda,

The brokerage structure is available on the website
https://www.hdfcsec.com/article/brokeragecharges-3044

and also you may connect them to[protected]prefix local area code).

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Address: Kolkata, West Bengal

There were 2 offers during dhanteras time
1. Credit card + tanishq: purchase 80k for 5% cashback, max 4k cashback
2. Debit card: purchase min 3000 on apparel, jewellery and other items form 1st to 31st oct and get 10% cashback, max 1.5k cashback.

I availed both the offers. The tanishq one and also the other debit card one
Date: 17th october 2017, at tanishq, where cashback was supposed to be credited by 31st december
Date: 19th october 2017 for debit card purchase

Till date no cashback. Called call center and they asked me to work out with merchant as they will give cashback. Bank can't do anything

The debit card they simply denied about offer. When i told i have offer screenshot they told write to support.

This is pure fraud. Will never use hdfc cards again.

Feb 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance

Jan 10, 2018

Updated by conscompl_nav Still awaiting your response. I have also emailed [protected]@hdfc.com on this

Jan 11, 2018

Updated by conscompl_nav I have received the credit card cashback. Awaiting Debit Card cashback resolution

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Titan Company Customer Care

from Pune, Maharashtra

Jan 2, 2018

Dear Customer,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Reply

conscompl_nav's [Complaint's author] reply, Jan 10, 2018

Thanks Steve. I have already contacted the Tanishq store and they confirmed that they have sent details to HDFC. In the offer it says cashback will be credited by 31st December 2017, but Tanishq store told it will be credited by 20th January 2018, which is 90 days from the offer period as asked me to contact them if I do not get cashback after 20th January.

P

[email protected]

from Bengaluru, Karnataka

Jul 16, 2018

Hi

Prabeen Here.I had purchased in Tanishq at the month of april 18 on 18th april that is on very auspicious day on Akshaya thritiya.Have supposed to get a cashback of 8000/which is split on debit card and credit card, Store people said we have to contact HDFC people not Tanishq, Request a revert from you ASAP

Thanks
Prabeen

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Address: Pune, Maharashtra, 412202

Sir i applied for credit card i got message your card is dispatched and by the courier service not delivered to my home because im not present at that time their they not call me. I tried on customer care no it not work properly they asking credit card no. If i not recived credit card how can i give them credit card no. So check them all why it returns and deliver me my credit card.

Regards,
Adarsh

Feb 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card application no. and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Mohali, Punjab

I am prmitendra mishra today dated 01/01/2018, went hdfc bank branch landran located at kharar landran road mohali for clearing chq of rs. 1.0 lac, after completion of all the formalities from teller counter, chq gone to her counter she didn't clear the chq same time, taking lots of time in other work and put her remark or for cross check to late, she is always doing the same intensely.in the mean time said chq was not cleared due to funds has been transferred. Because her casual/unprofessional attitude towards her responsibilities i was suffered several time.
Whenever the matter of my chqs she was always doing the same behavior,
So, you are requested to coach said employee and taught a lesson of professionalism and good behavior.

Regards
Prmitendra

Feb 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, complete branch address(Visit here http://bit.ly/1p9RIq0 for help with branch address) and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0908 without my concern on date:31/12/2017. I am not interested about this service and don't want this membership refund this debited amount of rs.1399/and rs 100/
Name :- parag shinde
Mobile no. :- [protected]
Credit card number ending :- 0809

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 2, 2018

Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist

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Address: Thoothukudi, Tamil Nadu, 628002

I have call from hdfc life on march 2017 they told me about that your credit card has an offer like 5% cashback, accident insurance...
They tortured me to put insurance.. And finally i said ok...
And my plas was classic assure plus
Yearly 50000...
They told me to pay single term they only u can get the 5% cashback (2500rs).
And i have paid it... Afterthat i calling vignesh chennai branch for 5% they are not attening my call...
Years passed.. Still not im not getting any amount...

Feb 3, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Life Customer Care's response Hi, kindly write your issues to us at [protected]@hdfclife.com from the registered Id to have a look into it. Alternatively, the complaint letter duly signed by you can also be submitted to any of the nearby HDFC Life branch in your location. The issue will be investigated by us and accordingly, you would be responded on it.

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K

kumar_315

from Coimbatore, Tamil Nadu

Jan 8, 2018

Hi All,

Thanks for your response .
HDFC LIFE customer care representative contact me regarding the lapsed policy.
Is it possible to lapsed policy to retrieve to current beneficiary.Please check my policy Number:19905219 and policy date is 15/04/2014.Policy Holder name:Nandhakumar. Is it true.

I am waiting for your response.

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S

Srenivas Rav

from Pune, Maharashtra

Mar 22, 2018

Hi,

I've also have been cheated by Deepak S Parekh lead HDFC Standard Life in the following way. Taken policy in 2005, post discussions with Nashik Office.

Surrender Value As Told To Me In 2005:
On completion of Three Years; 50% of First Premium + 100% of Subsequent Premiums Paid + 100% Bonus Due

Actual Payment in 2017:
0% of First Premium + 50% of Subsequent Premiums Paid + 0% Bonus Paid

Justification - Group Corporate Policy In CHEATING Indian Public as;

A guaranteed minimum surrender value must be offered after the policy has been premium paying for three years. A surrender value, not guaranteed will be offered after three years. The surrender value will be at least equal to the guaranteed minimum surrender value.

The guaranteed minimum surrender value will be Zero in respect of premiums paid in the first year and 50% of premiums paid subsequent to the first year excluding rider premiums and extra premiums in respect of increased mortality or morbidity risk.

Loss - Rs. 2.69/- Lakhs plus

Indian Public Are Equally Suffering Due To CHEATING of HDFC SL Too...

God Blesss... Parekhji.

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R

rohit goldar

from Kichha, Uttarakhand

Jul 31, 2018

Hi,
My name is Rohit Goldar, I have faced the same situation 3 month ago where people sold me a policy with the premium of Rs. 60000.00 annully. I have not received any loan amount and now the free look period has been gone too. They have sold me a HDFC LIFE INSURANCE policy, said they are calling from HDFC Bank, Noida Sector-61 her name is MS. Deepika Yadav/Simran/Ritu. she said my loan has approved with in 22 days I will get my money. But after few days they called back and said HDFC Credit Department has sent a query about your case that you have to pay 35000 more and open Demat account to get the amount disbursed. This was after the free look period. I have emailed to Aditya Birla as well, but no reply. Now they guys are ignoring my calls. I have lost my job and I am in very bad situation. please suggest what can I do.

Mob-[protected]

Reply

HDFC Life Customer Care's response, Aug 3, 2018

Hi, if policyholder have any unresolved issue with respect to his/ her HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.

S

Shaikmastan1983

from Bengaluru, Karnataka

Jan 14, 2019

Cheating for money —Policy closed but premium’ deducted -no reply from management...I am tired writing mails to

[protected]@hdfclife.com but useless.

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Address: Chennai, Tamil Nadu, 560054

Website: www.hdfcbank.com

Hi hdfc team,

I am customer of hdfc bank and from last 5 yr i am using hdfc bank salary account.
I am very upset about hdfc bank credit card service. I see that from last three month (Oct, nov, dec'17) there are multiple charges are applicable on given statement. Hdfc people given two credit card unnecessary and they committed to provide good service so i choose hdfc credit card. But i see there are multiple entry which...

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Address: Krishna, Andhra Pradesh, 521108

This is Durga Prasad. Marisetti, HDFC issued Credit Card for me but it will not came, more than 5 times i will raise the complaint but customer care service not responding, please take action ASAP.

Acc No: [protected]
Credit Card No:545964XXXXXX7684

HDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110034

Sir my current account proprietary with hdfc bank my bussiness was shut down 4 year ago but i won't closed my account. Now i want to closed the account but the branch has blocked my account due to kyc. That r demanding gst form and ca letter as account was current but i don't have any documents that r demanding only pan card and adhaar card because company was open 12 year ago. What should i do to closed my account pls help

Feb 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

Dear sir,

Money not dispended but balance get deducted

I am a customer of hdfc bank (Savings account).

Date of transaction[protected], i had used icici bank atm in chennai.

Amount of rs10000/- got debited from hdfc account but cash not received by me.
I have raised services request with the hdfc bank i., e, chnc[protected] on 11/12/17 & after repeated enquiry with hdfc bank they stated we will relog your complaint and they shared another service request i. E chnc[protected] (Comp no 1459612) on 21/12/17.

Now it is almost 20 days and i am not getting any response.

Can you please respond on my transactions failure on icici bank atm to get my money back.

Please investigate and get it credited back to my hdfc s/b account asap.

The feedback says that hdfc delays this kind of complaints abnormally which is a concern to customers.

Thanks in advance.

Feb 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team will investigate the matter and update you within 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 711101

Hi this is md faizul islam the account holder of your bank my cust id is 49377250 i m holding credit card of this bank i hv been alwayz a regular payer of my bill by the due date due to some financial problem i could not pay my bill for november,, a guy by the name sandeep called me up from this no [protected] and he tortured me like anything over the phone he threatened me that my saving account is with hdfc and he could do something with that,, i told him that its already the time of next bill i ll pay alltogether in this week itself.. But he rudely said we cant give you anymore time,, tell me within how many hours you are going to transfer the money,, i told him again and again that i ll pay my full amnt this week it self he did not agree and he tortured me about my saving account twice,, look this matter because now its pain for me

Feb 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: Faridabad, Haryana, 121001

I am a hdfc account holder from last 3 years and recently applied for credit card.
31 dec 2017 at 7:43 am i received a call saying i am ramesh calling from hdfc bank saying that as per your mail this i is verification call, your card will be processed in 24 hrs please share your debit card details. And the previous rs 1899/- debited amount will be refunded to you within 24 hrs. I didnt give details after that within 2 min i received a text from hdfc i. E. Otp for transaction of 10000 is this this..
Is this the kind of services you are providing? Making customers fool great services
Thanku hdfc but if you can't provide people service please don't make them fool.

Dec 31, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 30, 2017

Updated by muskaan bhatia I have applied for Credit Card, few weeks back
My Reference no. is [protected]O3
Mobile No. [protected]
Verification done 3 times
Deducted Rs 1899/- from my account in name of Credit Card Protection fee
As per my word with executive it is still in process from last 3 weeks.

Please help me with the same and solve this issue on priority basis..

Thanks & Regards
Muskan Bhatia

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We have investigated in the matter and found that the said number does not belong to HDFC Bank. This must be Vishing case. Vishing is one such attempt where fraudsters try to seek your personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call. Never share any personal information like Customer ID, ATM PIN, OTP etc. over the phone, SMS or email.

-Manoj
HDFC Bank Customer Assistance

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Hdfc credit card — cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5997 without my concern on date:14/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Relationship no: 670167
Membership id: [protected]
Name :- jojin johnson
Credit card number ending :- 5997
Email id: [protected]@gmail.com

Feb 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in

-Manoj
HDFC Bank Customer Assistance

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 2, 2018

"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2728116 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)"

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Address: 181121

I withdrawal a 20k from hdfc atm on 30th of dec'17, from sarwal, jammu area. When i had received the currency that found on 2000 currency papers some of torn and someone with oil and ink on the paper. Also i shown these currency in front of camera which has located inside the atm cabin.
I am very surprised how this is possible.
Lalit padha.
[protected]

Jan 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 30, 2017

Updated by lalitpadha Received money with torrent and overwriting currency from sarwal area Jammu ATM, also show in front of camera that located in ATM.

Verified Support

Dec 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share the complete address of the ATM and registered contact details along with the issue to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 500013

I have applied a credit card before 4 days and it got rejected, when i clicked on know more it says, your application is on hold as while we were processing the application we have seen that you already own one credit card from our bank please consider limit enhancement.. N status disapproved and my cibil was near around 770 while applying the card and i have made all payments on time from 1 year not a single default in payment!
Can you explain me this

HDFC Bank customer support has been notified about the posted complaint.

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I went to hdfc bank atm kengeri near jss college, krishna garden road bangalore. I tried to withdrawn money through my vijaya bank atm. But it shows transaction declined. I received the slip for the same. But my money debited from my account.. Immediatly i tried to call customer care.. But it always busy.. Kindly help me credit this amount..

I had atm slip with me..

Kindly do the needful

Jan 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to contact your card issuing bank for further assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Ludhiana, Punjab, 141001

Sir,
It is submitted that i am working as a sub insp in a punjab police and i borrow two car loans from hdfc which is name on my wife taruna kapoor. My car rc number is pb10db2208 (Loan number[protected] and pb10er8105. I have closed the car loan of above said cars in a legal manner and as per the norms of bank. But its more than a year of car number pb 10 db 2208 that i have not received any noc in this regard and more than two months of car number pb10er8105 that i have not received any noc in this regard and i have been harassed by your officials in ludhiana. Please took a step in this regard so that i could get my noc of the cars.

Sanjeev kapoor,
[protected]

Feb 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, the Noc was dispatched to your address on 09th Feb'17 vide pod no 161243 through Sigma Express Courier. For issuance of duplicate noc you need to visit the retail loan service center. Pls visit URL to know the address of loan service center: https://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc

-Manoj
HDFC Bank Customer Assistance

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One assist membership fee of rs.1899, has been deducted from my credit card without any intimation and knowledge of mine, for the card ending xxxxxxxxxxxx4719, and my registered mobile number : [protected], name :kiran c. So, kindly refund the amount deducted asap.

This is an illegal way of handling the customers without their knowledge. Kindly process this asap.

Dec 31, 2017

Complaint marked as Resolved

For next 48 hours this will be resolved by the automatically.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mansa, Punjab, 151505

I have purchase to jamboo loan 1 lac. For hdfc credit card. I have to call customer care regarding information to the my first installment. Many time call to customer care... But no proper information provided to my first installment. After then today return i have cl to customer care but same problem no proper response to hdfc customer care... Very poor service... Please stop my all loan... And close my all credit card..
All dear friends please don"t use hdfc credit card. Because hdfc bank service is very poor.

Ram lal
[protected]

Feb 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

we confirm that, we had already responded to your e-mail on January 02 2018, 04:34 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110017

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending 2093 even after cancelling the service and sending them request by sms on "stop oa" on no. [protected] on 21 dec 9.02pm.
And i have received 2 messages from bank 1st is
Dear customer,
We apologize for the erroneous debit of rs 1399 towards oneassist plan. Reversal will be processed in 7 working on your hdfcbank creditcard. On 27 dec at 03:11pm

2nd is
Dear cardmember, oneassist membership fee has been debited on your card ending 2093. Membership will be processed and welcome kit dispatched shortly. On 27 dec at 03:56pm

I search on their app and web and thier toll free no. [protected] is not even a valid no. And on other no. [protected] there is no such option at the end.

I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- narender singh
Credit card number ending :- 2093

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1051

complaint against excess brokers derivatives - option trading

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credit card and debit card cashback not credited as promised

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credit card return

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cheated...

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credit card statement wrong charges

complaint of credit card issue

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current account blocked

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collection department

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getting fake calls

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hdfc credit card cancellation of one assist membership

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torn and overwriting currency

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credit card rejection

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amount debited but not withdrawn

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regarding not issuing noc.

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one assist membership fee deduction

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hdfc credit card very poor service

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activating one assist service after cancellation

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