HDFC Bank Complaints & Reviews

I am using hdfc bank credit card from last 10 yrs. This time bank has charged a fee of rs.3000 as membership fee without any prior information. For the same concern i am regularly followung up with customer care, nodal. Office of hdfc bank and phone banking from last 20 days. There is no reply of my mails. Phone banking people are just taking the request but they are not able to reverse my charges. There is no reply from the nodal officer as well.
They are just harassing me mentally.
The banking ombudsman is not able to support in any way. I am really surprised to see why govt of india has created this body, if they are incapable to take any action against such banks. Who charge customers without giving any information. If they are doing it with other customers. This means they are making huge money. They are bigger fraud then vijay mallaya.

Hi i transferred 4500 rupees from the hdfc payzap. Amount is deducted immediately but the same amount is not credited to icici account. It has been a week there is no response from the customer care. Please let me know how to recover the money. I also have the transaction id. The amount i transferred is to the company sragy where they have an account in icici.
The transaction id is[protected]pp35iz6

Respected sir,
I sanchi singh account holder in hdfc bank allahabad sulem sarai branch i want complain aboufmt the charges that have been applied to my account without giving any notice and one of my franklin fund money which used to transfer in my hdfc account due to these charges all the money has been deducted from my account when my father went to talk to the manger of this branch he misbehaved with my father so please i kindly request you to return my money which has been deducted through charges and after this we want to close our hdfc bank account from your bank because we are middle class people we can't afford these much charges so we will close our account from your bank.

This is kakkad vipul. Here is my policy no.16920731 unfortunately i can not continue my account. Rightnow i suffering financial problems.
Therefore i can't manage with this money. I truly need the money. I would like to request you to kindly understand my situation and you should allow me to withdraw my policy amount.
"when i get policy. Agent said at that time i can get withdraw my money anytime."
I humbly request you please do something for justice with me

My father was hospitalized on 20th october 2017. He was discharged on 26th october 2017. It was an emergency case so we took him to the nearest hospital available. This hospital is a non-network hospital.
So, i applied for the claim to the company by providing:
1) original bills with hospital stamp and doctor signature.
2) all test reports in original with hospital stamp and doctor signature.
3) all the medicine bills in original with hospital stamp and doctor signature.

After that they keep on sending the queries continuously for 1 month. We fulfilled all their queries related to:
My father's work proof
My father's id proof
Medical certificate from the doctor
Certificate for the medical investigation etc.

For fulfilling all these queries we had to go to hospital several times which made hospital staf[censored]pset and unresponsive. Still, we requested doctor, hospital staff and pathologist to support us as we were very hopeful that claim will be approved.
They did their own self investigation by visiting the hospital and getting all the information regarding the patient.

But after 1 and a half month of trouble and mistreatment, company has rejected the claim citing the reason
"as per the documents submitted, the claim was found to be misrepresented. As per the policy terms and conditions, if any claim is in any
Manner dishonest or fraudulent, or is supported by any dishonest or fraudulent means or devices, whether by insured person or anyone acting
On behalf of an insured person, then this policy shall be void and all benefits paid under it shall be forfeited."

So, what i get from here is that they are claiming that all the original documents are fraudulent and hospital staff is lying. Even the doctors claim is untrue.

What was the point of paying premium to this company if in our time of need they are going to label us as a fraud.

I want to lodge a complaint against this company with a hope that you will help us out and get our claim approved.

I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 7980 without my concern on date:2/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

Name :- saurabhsingh
Mobile no. :- [protected]
Credit card number ending :- 7980

Hello team,

This is regarding transaction id - gpa[protected]-38270.
I make payment through my credit card after cancellation the order the amount is not refunded in my account its been a while of making transaction but still wait for my refund.
Could you please tell me the current status of that transaction id.
When i get my money back.
Contact number - [protected]
Email id - [protected]@gmail.com

Regards,
Arpit

Dear sir,
I have waiting in the branch at bhagalpur, bihar, for one and half hour for my car loan closer report. First i had asked to go the courier office and collect it. I asked even after almost one month the document is lying with courier office whereas my address is just one km with in the town and they have not delivered. I have asked several time please download another document and give me but still i have been asked to wait for the courier.

I had used my credit card in one of the atms, the transaction was not completed and my card was blocked. I raised the concern and filled the dispute form a year back. Since 1 year that complaint is in process and due to mails from hdfc back i had to pay the minimum amount to avoid getting mails from payment collection department. I am just getting mails that it is under process and i will be notified regarding the same. Everytime i am getting reminders that the process of investigation will complete in 10 working days, 5 working days and so on. I have provided all the details and supported in all queries still this ticket is in loop and seems like unending.

I just recieved a new card. I received a statement a day ago saying that i have been billed fr rs.1340 on dec 14th 2017. Though i have never used this card. My card no ends with 1634.

I need refund for this amount’s immediately to my credit card and cancel my credit card and i also want to close my salary account with hdfc and i am afraid that my details are been shared to third party without my knowledge.

I need a response & action immediately

Dear sir, i would like to inform you that i have tried to call for our query related to credit card statement but there are nobody able to short out my issues.
I am calling to all the team of lucknow on the customer care no [protected] from today's morning at 10:15 am to 12:40 pm (Non stop) from my registered no and also from alternate no. But everyone is ending my call in middle without proper resolution, specially mr washi & ashmin, they told us that i am calling back to you on your registered no but still we are not getting any call from his/her side nor any resolutions.
In that case i will not pay any installment of my credit card, hdfc and his staff will be responsible for all those things, i have saved all recordings of hole activities from the morning to till only for proof.

Myself rahul tiwari from bhopal. I hold credit card of hdfc bank. Due to my personal issue i could make a payment of two months. Before that i regularly paid amounts. I told them i will clear my dues on 3rd of this month but on second they holded my bank account with out prior information. I talked to them and said m ready to pay my dues but now they are saying clear full payment till that my account will be in hold. My father his hospitalise and i need money and m the customer of this bank since last 8 years.
Kindly help me because bank is totally unfair in this matter.
Regards
Rahul tiwari

No update till today.
Consumer complaints logo
Menusubmit complaintsearch
Home iconhome
Question iconquestions
Faqfaq

Search
Search
Sign insign in
© 2016 consumer complaints forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Consumercomplaints.in › hdfc bank › hdfc bank — disapproval of credit card
Hdfc bank — disapproval of credit card

1 review
Ki kishore kuchimanchi on dec 20, 2017
Submit a complaint
Iam kuchimanchi kishore, i applied for hdfc bank credit card on 29/11/17. On 1 dec i got reference no[protected]s3. After 3 days when i verified i got that my card was disapproved, though i got verification calls and physical verification also done. On 11 dec i got a call from hdfc bank he asked for my itr acknowledgment which is self attessted. He said if you submit this your card will be approved. Immediately i provided them the documents. On 15 dec i got a message that your application is in reprocess request and status will be communicated in 7days. Later 19th dec i received another msg stating that process is completed, chech site after 2 days. Today when i verified my stastus
Disapproved. Stating in remarks they said disapproval of credit card application does not reflect your credit standing or your financial stability. I wasted my time but my card was rejected without valid reason. I want a valid and clear reason for my card disapproval according to rbi norms and i want my documents back or else i will file a complaint in consumer court.

Kuchimanchi kishore
App ref no;[protected]s3.
Mob no;[protected]


Complaint status
[dec 20, 2017]
Hdfc bank customer support has been notified about the posted complaint.
Hdfc bank customer care's response, dec 21, 2017

Dear customer,

We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the e-mail id in 03 working days. The reference number for this interaction is [protected].

-manoj
Hdfc bank customer assistance
Complaint comments 0 comments updated: dec 21, 2017
Share0
Tweet0
Share0
Post your comment
Your rating (1 star is bad, 5 stars is good)

No rating

Please provide as much information as possible...
Spell check
Choose fileadd image
Code
Submit
Hdfc bank logo
Hdfc bank
Customer care service
Customer satisfaction rating
39
%
Complaints10379
Pending2170
Resolved3532
Phone +91 22 6652 xxxx
Website www.hdfcbank.com
Location branch 542, trade world, a wing, ground floor, senapati bapat marg, lower parel, mumbai, maharashtra, india - 400013
View full information


Related complaints
Hbl global pvt ltd (Sister concern of hdfc bank) - p. F account number [522]
Hdfc bank netbanking - lost of netbanking id and password. [460]
Hdfc bank - customer care of hdfc [206]
Hdfc bank - cheque book request [181]
Hdfc bank - lost my customer id [145]
View all hdfc bank reviews
www.bdomains.com


Consumer complaints | submit complaint | sitemap | view full list of companies | latest complaints | updated complaints | terms o[censored]se | privacy policy | google+

© 2016 consumer complaints forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us. No update till today.

I have done transactions through payzapp bharat qr code for irctc ticket, as train cancelled they refunded money to payzapp account but it was not refunded to wallet of payzapp, even payzapp transaction history shows amount refund but it is not credited to wallet of payzapp. Please help me in this matter.

Transaction details:
Payment through payzapp bharat qr
Booking date :[protected]
No of tickets: 1
Fare :295.99
Total transaction : 295.99
Irctc pnr : [protected]

Hello team,

I have created the salary account in hdfc (July 2016), but my company not using hdfc account and credit my salary to other bank. I didn't use my hdfc account till now, today i thought of transfer money and start using the account, but they are asking 7047 rs for non maitanance charge. I really don't understand the concept, why should i pay this amount.

I really feel bad about this. If i want to close this account also, they wanted this amount.

This is not good for customers.

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card since last 4 year card number ending with 1*9. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.

Regards,
Vijay prakaash

I did an imps transaction and the status of the transaction is transaction statusprocessor down the money is debited from my account and not yet credited to beneficiary. I did the transaction on dec 29 2017 and i am logging complaint on 3 jan 2018 after waiting 4 working days the customer service is also not helping after insisting they logged a complaint but no action or update of it is received till now. The hdfc complaint number is your case has been registered under reference no. 6550517, hdfc bank

I'm continuously getting sms stating the

"dear customer, reference no: hdfc[protected] issued to bse limited with value rs.50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch".

Can you please look into this issue as high priority and let me know what should be preventive action i should take to avoid this kind sms.

I have sold shares of d. P wires on january 1, 2018 when sell price of share was 85.80 per share but contract note has been issued with sell price of 80.2 per share. This is really injustice and i'll have to lodge complaint with higher authories, if not resolved.

Request you to kindly thoroughly investigate the matter and resolve the same to the earliest.

Thanks

Sir

I have purchased goods from reliance fresh on 10/12/17, amount was
412.23, i have swiped my hdfc debit card once, but it has debited
Twice from my account, i have done complain on 11/12/17 & done phone
Complain on 13/12/2017, but still i have not receive my amount yet. My
Txn dispute with refrence no is 1461297, tell me how many days i
Should wait or i should esclate this issue. My account no is
[protected] my customer id is 41284717.

Sunildutt s upadhyay

[protected]