HDFC Bank Complaints & Reviews

Hi

I got message from hdfc stating they sent my card through bluedart on 21dec 2017, but still i did not received it but no one from hdfc bank are caring about this or atleast trying to know what is the ustatus of delivery this is the worst service from hdfc. They had a time to call us to take credit carda but never take care whether it got delivered or not.

I feel hdfc should not use bluedart to send the cards to customer

I had already availed a home loan from hdfc. I applied for an improvement /enhancement loan on 01/12/2017. Hdfc has collected the processing fees on 12/12/201. Even the technical verification has been done 3 weeks ago. All the documents have been submitted. The hdfc authorities have been saying me since last two weeks that the amount will be disbursed in 2 days. But it has been 20 days. I am being unnecessarily harassed. Please look into matter earnestly. My loan application no. Is[protected]. Branch-shakespeare sarani, kolkata, west bengal.

Dear sir/mam,

I have paid an amount of rs. 864/- through hdfc bank net banking to purchase an item from pizza hut on[protected]. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.

My personnel details as follows :
Name: — sobia jameel
Hdfc bank account no:- [protected]
Ref no - if[protected]

Dear sir,

I have applied for an hdfc credit card in last month and the phone & physical verification has been done already.

But today, when i was checking my credit card status in your website portal i got status of disapproval due to your office was not able to contact me by details provided by me.

As all the phone & physical verification has been done earlier was within the contacts detail provided by me.

Please check & solve the matter.

Regards

Sandeep singh
[protected]

1. I had a home loan from hdfc bank, at the time of sanction of home loan, the bank also gave me a home loan cover policy (Hdfc sl progrowth flexi plan vide policy no: 18866937, dated 26.12.16).

2. Apart from the emi of my home loan, i was also paying a emi of rs 3079/- pm for this policy through auto debit from my account.

3.in november 2017, i requested hdfc bank to provide me foreclosure of my home loan as i was about to close my home loan.

4. The bank provided me the foreclosure report & i deposited the cheque of the same amount to hdfc bank on 19.11.17.

5. The bank asked me to collect my original documents on 11.12.17.

6. On 11.12.17 they didnot give me the original docs but asked me to deposit a sum of rs 2, 92, 090/- to close my another loan account which was nothing other then this my loan cover policy.

7. I asked the bank why should i deposit right now? When i submitted my foreclosure request then why did you not tell me at that time about this amount & i requested them that its not easy for me to arrange a huge amount within a very short period but they did not listen. It was the height of harassment of a customer.

8. Some how i arranged that amount from different sources & deposited to the bank vide cheque of sbi dehradun branch vide cheque no: 465481, dated 19.12.17.

9 the bank gave me the original documents along with the nocs stating that i have no dues including this policy.

10. But it was not the limit, the hdfc bank immediately transfer a sum of rs 3, 00, 000.00 on 05.01.2018 through auto debit (Actual date of auto debit of emi of rs 3079/-was 26th day of every month).

11. When i contacted my sbi branch, they informed that hdfc life has done this transfer.

12. I immediately contacted hdfc bank rajpur road dehradun branch & asked why did they deduct this? While i have already closed this & hdfc has also issued me an noc of this policy.

13. But the staff mr sharma, ms sangeeta & mr avnish tried to make me confused & also insist me to continue with this policy while i have closed this. They said this is your 2nd year installment.

14. My questions are as-
A. The policy was for loan cover, if loan is closed out then what is the use of continuing with this policy/ i could not understand.
B all loan cover policies are subject to auto closed if someone closes out his her policy.
C. Hdfc life did not send me a email informing that my loan has been closed, & policy also if i am interested to continue with this policy then i should maintain a appropriate amount in my account but they did not.
D. Now the hdfc is not taking my request seriously while am fallen sick having serious shock as i have lost my money.

My immediate/ desirable resolution is-

1. Immediately revert my rs 3, 00, 000/- which they deducted on 05.01.18.
2. Also return my another 3, 00, 000/- which i deposited through emis (Rs 7, 910/-) & through cheque of rs 2, 92, 090/-.

Hi,

I applied for hdfc bank fastag on 2 jan 2018. While entering the details i mis-typed the pin code. To get it addressed was a harrowing experience. The 1800 number is always busy. Finally i spoke to the rep only be told that until the application is processed rep or i cannot edit the details. So much for digitization.
Finally rep gave another number in up. Had to make multiple calls to get the details corrected. Oh wait, i still had to wait for the customer id to be created first.

Quality of service can be improved by being accessible on 24/7 number.
Provide an option to rectify any mistakes in the profile to the user.

I applied for credit card though promotion call. But i didn't recieved my credit card. I visited bank also but they are saying that they can't do anything. I called to customer helpline but they also cant change address. Now neither i am getting my card nor i able to cancel my request. My registered mobile no. Is [protected] and mail id [protected]@gmail.com
Regards
Dinesh kumar

Mai sachin kumar ramteke. Mob. No.[protected] 19/11/2017 ko rohit mehra ka call aaya or usne kaha ki o% me loan mil jayega bataya maine hami bhardi fir usne kaha ki unke sir ka call aayega kaha. Fir 20/11/2017 ko anil agrwal ji call aaya usne kaha ki mujhe hdfc life insurance me 20000 hajar ki policy leni hogi kaha gya maine paise dene mana kiya to usne kaha ki mere sir ka call aayega kaha. Fir 21/11/2017 ko ajay sharma ka call aaya usne kaha...

Hi,
I have made the complete payment towards my HDFC credit card over a year ago but haven't received the NOC still. The bank lady is not answering my calls. Request you to help me with a copy and also the CIBIL is getting affected.
CC No: [protected]
Ph: [protected]
Thanks
Priyanka

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of jan 17 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9000 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of may 16 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9093 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customerwant without informing the customer ac no is [protected] branch fc road pune
Thanks & regards
Suhas pawar
[protected]

On hdfc website it was mentioned that there is 5 times reward points for hdfc credit cards, reading that i used my credit card in spite of the fact that it was costing me more. I just used credit card for the sake of more reward points otherwise would have used my cheque for transaction where i would have not been charged single penny extra. After doing the transaction hdfc never gave me extra reward points. It's been more than 3 months that am chasing with them with no fruits. They just say the offer is not valid, my question is then why are they still displaying that offer on their website, its just to cheat customers.

I am finally now closing all my bank accounts and credit card with hdfc. No other resolution expected from hdfc. Worst customer service.

My number is [protected].

Hi team,

I want to add a beneficiary (In my savings account) to initiate an international remmitance, however, i am neither getting otp on my mobile nor on my email.
I tried calling my relationship manager in india but was redirected to call the call centre & lodge a complaint. I have been trying to reach the call centre on [protected] since yesterday but after waiting for more than 20 minutes on each occasion & listening to the ivr message (All representatives are busy), i had no option but to hang up. Further, i tried to find out the customer care email id but am also unable to get one on the hdfc site.

Seek your support in resolving the issue

I am available on +[protected]

Thank you

Regards,
Parth mankad

I had a salary account with hdfc now i habe left thst job and salary account has converted to savings account and you hdfc bank has started levying charge of 600 per month and has taken my balance to - 4000.. I will take this issue to banking ombudsman if you do not resolve this issue as soon as possible as its a clear guideline by rbi you can take balance to negative and you never told me about my balance being deducted...

I have made payment using cheque and for that i was only charged twice, i have raised complaint from hdfc website and i got response like amount was deposited to my account that is the reason charges on amount deposit, but it was cheque from my account to pay to some one else.

its a month now 2 weeks now and 2 times similar deductions.

I purchased product using my credit card. I could not able to convert to EMI.
I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to EMI. If i want to convert to EMI. Other credit cards are very good compare to HDFC.
Please do the needful.
I am planning to deactivate my credit card.

I paid the bill for my hdfc credit card of 9681/-rs on 11 pm, 3rd january 2018 from kotak mahindra debit card ref. No -[protected]. Till now i didnt got any payment received receipt from hdfc bank nor any update on online website netbanking portal regarding transaction done. Please reslove this immediately because this is not any small amount and neither i will pay the dues with penalties again because of your faults.

Hi Team,

I made a hotel booking in United Kingdom with my Debit Card ending in 2606 for the amount of Rs.9764.36 . However, the payment has not claimed by the Hotel, instead I paid with a different card at the time of check in to the Hotel.

Now, my money is not yet refunded back to my bank account, as it seems the fund is on hold with HDFC.

The hotel already confirmed that, they are not going to claim that money, as I already paid with my other card.

Please assist to refund the money to my bank account as soon as possible.

Attached the statement of the transaction.

Transaction Date - Dec 24, 2017 at 2:11 PM
Amount - Rs.9764.36

Card No. 5326*******2606

Hdfc mutual funds are worst mutual funds..
The fund managers of hdfc are incapable, inefficient, extremely foolish and perform below other funds..
Hdfc mip which i invested gave em a negative return despite a;ll equity and bond funds performing nicely.
I took a lesson of never investing again in hdfc mutual fund.. My life time...
I advice the same to my family and friends... That never ever invest in hdfc mutual funds..

My bad experiences..
1) negative returns in mip
2) below par performance in other equity funds
3) hdfc switch from one hdfc fund to other took 3 days for me...
And i found hdfc cheat as they deliberately delay redemption and switch to earn extra interest and income on money..
Shame on hdfc bank mutual funds... Funds fo duffers - stay away from it,,

My application no. Is hfr019823, i have paid the amount of rs. 300/- on 26/12/2017 for fastag. Now few days ago i received the activation message.

Now pls let me know when i will receive the card. From three days i am trying to call the customer care but no one at-least once received the call. It's really annoying. Whats the use of such number when not available any time.

Also i tried to login online using first time user option... No record found mssg. Is displayed...

My customer id is[protected], wallet id is [protected]
Rfid :[protected] & mob. No. Is [protected]
Email id : [protected]@gmail.com

Pls let me know when i will receive the card & how can i login to my a/c.

Ref: home loan a/c no:[protected] / policy no:[protected]/home suraksha plus policy

While availing the home loan, you forced to accept this policy hiding
The pros & cons in favour of my home loan.

In my adversity, you are telling no of rules and regulation without
Solving my requirement towards my homeloan emi dues.

Against my expectation of 3 dues ie rs.19668/- (Rs.6556 per emi) you
Have processed just rs.8400/- (Approx) to my loan account.

Disappointment
P. Saravanan