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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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R
raghuatr
from Perambalur, Tamil Nadu
Jan 8, 2018
Resolved
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Address: Salem, Tamil Nadu, 636141

Hdfc credit card section do many things oppose to us. Previously i struggled to cancel hdfc - ergo policy.
But now a new way to debit our amount is smartpay...
Who activated this?. What a foolish way to make me a fool.?
Please shut down all these unusual activities of stealing the amount from all your valuable customers.
Also i want the amount of ₹100 to refund which was debited from your side of smartpay..???
+1 photos
Feb 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 15, 2018
Updated by raghuatr
But till now there is no response from HDFC credit bank section.
I am clearly saying them to don't disturb us like these unwanted activities.
Please deactivate the SmartPay system of debiting amount without my knowledge and permission.
Let we live patient, help us

Verified Support
Jan 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. and we shall assist you.

-Manoj
HDFC Bank Customer Assistance
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    R
    Rajapriyan Karikalan
    from Chennai, Tamil Nadu
    Jan 8, 2018
    Resolved
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    Resolved

    Address: 600126

    I have taken gold loan from hdfc bank at selaiur branch. Bank was refused to provide the gold when i was ready to pay the gold. At the time they are telling that noc not came so we cant provide the gold. Then they sold gold after 2 month.

    Note: the loan amount paid with interest and returned to my account. I have a transaction ref no for both cr/ dr for gold

    Gold worth is 2l+

    Please assist me...
    Feb 12, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

    -Bejoy
    HDFC Bank Customer Assistance
    Jan 18, 2018
    Updated by Rajapriyan Karikalan
    Not yet get any response from hdfc
    Jan 24, 2018
    Updated by Rajapriyan Karikalan
    No Response yet
    Feb 12, 2018
    Updated by Rajapriyan Karikalan
    Not yet solved
    Apr 20, 2018
    Updated by Rajapriyan Karikalan
    not use complaint in this portal
    HEGIC-CRDT SHLD & FL CVR- please check and update my balance amount 900 in refunded in call me my no [protected] please refund my balance
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      F
      frnds foreever
      from Yavatmal, Maharashtra
      Jan 8, 2018
      Resolved
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      Resolved

      Address: Alwar, Rajasthan, 301019

      I have paid an amount of rs. 2270 and rs 4760 as a premium of lic policy no[protected]and[protected]through cheque on 13/12/2017. After 25 days, rs 2270 and 4760 has auto debited through hdfc smartpay from my credit card ending 6368 on 07/01/2018. I have lodged a complaint on hdfc customer care bearing complaint no-[protected] on 07/01/2018. But till today, my money has not been refunded to my account.
      Therefore, i request you kindly do the needful so that i get my amount back.
      With regards
      Mr. Pardeep kumar rustagi
      Bhiwadi, rajasthan (301019)
      Feb 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 09, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

      -Manoj
      HDFC Bank Customer Assistance
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        T
        Tarlok Songh
        from Dasuya, Punjab
        Jan 8, 2018
        Resolved
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        Resolved

        Address: Amritsar, Punjab, 143205
        Website: Hdfcbank.com

        The above said employee misbehaved me when i visited hdfc bank g. T. Road beas (Amritsar) for getting a bank statement on 6th dec2018. He said that he has punched a request for the same but did not given me any request number. But he said me to visit again on next day at11am. The hdfc bank beas is 29kilometers from my residence ghoman (Gurdaspur). When i visited. Ank on 7th december2018. Mr. Narinder singh employee said me that senior manager mr. Vivek is out of station. And said me to come at 3.00pm. But at 3pm they could not give me the bank statement. When i asked for delay mr narinder saini written a. Customer care number on my cheque book and misbehaved with me and said that do his complaint where ever i can do the complaint. Till date they have not issued me the said statement. I have surrendered my hdfclife policy & now i will. Close my saving bank account permanently. My account was opened on 7/1/11 & a hdfclife proposal form was filled by hdfc beas branch manager in his own hand writing. But i do not know the insurance advisor (An other person)
        Feb 13, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 09, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I understand the inconvenience. Please share your Account No., Branch Details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        Anay,
        HDFC Customer Service Assistance.
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          A
          asifshaikh13
          from Mumbai, Maharashtra
          Jan 8, 2018
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          Hi,
          I had once applied for a personal loan with hdfc bank and however i was told that there no offer for my account currently so will have to wait. Since then hdfc people have been trying to apply for personal loan from their end continuesly which has reduced my cibil score by almost 50 points. They aren't even contacting me regarding the same and have been applying on my behalf. This has adversely affected my credit score which may lead me to a very low score where i wouldn't get any kind of loan. I have requested a cibil enquiry on the hdfc bank for the same. I don't think that would help much as the hdfc bank people are holding my documents with them which would be a proof for them. I always had a bad experience from hdfc bank.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear team,
          please contact me, my no [protected] Ravichandra.N my i am need to pay credit card payment .my old phone no [protected] this not working.
          thank you
          Ravichandra.N
          [protected]
          Hi,

          Rs 177 got debited from my HDFC account in narration its mentioned as 3rd party cash transaction charges. I didnt get any alert in SMS/email regarding debited amount.
          I didnt find any transaction as per HDFC chargeable norms. suggest any option to revert the debited amount.
          Can anyone explain this ?
          I have a car loan customer guarantor hdfc collection staff Mr. Muthupandian form sivakasi cell No: [protected] is wrong word and illegal murder threat in me so take action on the issue for muthupandian

          if you do no take action me to the Human Rights Council
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            M
            Manogna Koduru
            from Hyderabad, Telangana
            Jan 8, 2018
            Resolved
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            Resolved

            Hi,

            I did not get any call to activate this one assist membership, but one assist m fee of rs. 1899 is automatically debited from my hdfc credit card ending with 2833 on 26/12/2017.

            I don't want to activate this plan and why this is forcefully activated..

            Don't activate this kind of subscription in future without any knowledge/consent.

            In view of the above, i request the hdfc team to refund the amount of one assist m fee of rs 1899.

            One assist id: 1579296 plan: enhanced wa privilege single plan

            Hdfc account with the following details:

            Registered email: [protected]@gmial.com

            Registered mobile no: xxxxxx3819

            Alternate no; xxxxxx6720

            Regards,
            Manogna
            Feb 23, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 09, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            Anay,
            HDFC Customer Service Assistance.
            Jan 09, 2018
            Updated by Manogna Koduru
            Hi I got a email from a guy addressing himself Rahul Tripathi([protected]@india.com) stating he is from the One Assist and he needs my contact number for further assistance. Later he called me and took all my card details and done transaction of Rs 2499 one time and 1400 an other and when I am asking him the reason for the debit he stated that he is checking if cards are working as he is not able to refund the amount and the money debited will be refunded by midnight and cancellation of membership will be done but I didn't receive any email or SMS stating that cancellation is done and any status on my refund.
            Dear Customer

            Greetings from OneAssist...!

            We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2751674 & the refund will get processed in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards

            Sagar

            (Team OneAssist)
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              N
              N Sai Natha Reddy
              from Bengaluru, Karnataka
              Jan 8, 2018
              Resolved
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              Resolved

              Address: 560036

              Hi, i have submitted my aadhar card details more that 5 times but its keep asking me to update whenever i am login to netbanking. So please have a look and stop displaying this notification where as other banks are not even showing me popups once i have updated. I have recently updated my aadhar card details and attached is the reference of screen shot.
              +1 photos
              Feb 10, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please confirm the mode through which you have updated your Aadhar number, along with the details and date o[censored]pdating it.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                suhasini Vunde
                from Hyderabad, Telangana
                Jan 8, 2018
                Resolved
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                Resolved

                Address: 500028

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3389 without my concern on date: 22/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                Oneassist relationship number : 1575354
                Name :- suhasini v
                Mobile no. :- [protected]
                Credit card number ending :- 3389
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                "Dear Customer

                Greetings from OneAssist...!

                We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2751653 & the refund will get processed in 7 working days.

                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                Regards

                Sagar

                (Team OneAssist)
                "
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                  A
                  avuku
                  from Delhi, Delhi
                  Jan 8, 2018
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                  Website: [email protected]

                  I have car loan customer in hdfc a/c no. 27710082 & 32973638 & ucic: 89378674, today i have go to close my car loan account, there is only (2emis) & (6emis) pending, i have repaying the amount through my salary account (Sbi) every month without delay. When i approach my hdfc branch they have charging 3.54% of pre-payment charges to me, why you are charging like that, there is no i am defaulter, you have already charged interest on me for last 46 & 32 months, give me explanation without delay.
                  - a. Ashok kumar, ph.[protected], mahabubnagar city. Telangana state
                  HDFC Bank customer support has been notified about the posted complaint.
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                    C
                    cJyothikumar
                    Jan 8, 2018
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                    Address: Bangalore Urban, Karnataka, 560064

                    My fast tag[protected] is not yet activated or not working. I have charged rs.1000/- prior to going for interstate travel. At all the toll it was showing blocked or black listed. It was insane on part of the company or agency putting customer with lot of inconvenience.
                    Several time i called their toll free number for several days no body answering this is despite waiting long time on phone.
                    Dear Customer,

                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      K
                      kumadi1985
                      from Lala, Assam
                      Jan 8, 2018
                      Resolved
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                      Resolved

                      Address: Patna, Bihar, 80009
                      Website: obilewallet8382

                      Hello friend... My name is aditya kumar (Fraud) job regarding mere pass call aaya thaa hdfc bank phulwari sarif patna se, 35000 salary milga... Or taaniya naam ke ladke ne phone keya thaah, boli aap ko only 100 rs pay karna hogaa, form charge hai... So friend main 100rs debit card pay keya but 1000 mere account nikal gya mujhse bahut sokh lagaa, jab main phone keyatuh boli by mistake hogya hogaa or boli refund ho jayega but mere dost abhi tak refund nai huaa plz don`t belive this girls she is # and fraud girls... Web site link hai HTTP://hdfcbank.onlineforms.co.in mere dost plz be cary bahut chalu chiz hain # girl taaniya or phulwari sarif address bataa rahe theeh... Main bank or cyber sell main complain karuga # taniya chooruga nai court le jauga...
                      Taniya cell no [protected] (Transfer by this web site 1000 obilewallet8382)
                      Feb 20, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 08, 2018
                      Updated by kumadi1985
                      hello friend ...my name is aditya kumar ( fraud) job regarding mere pass call aaya thaa hdfc bank phulwari sarif patna se, 35000 salary milga ...or taaniya naam ke ladke ne phone keya thaah, boli aap ko only 100 rs pay karna hogaa, form charge hai ...so friend main 100rs debit card pay keya but 1000 mere account nikal gya mujhse bahut sokh lagaa, jab main phone keyatuh boli by mistake hogya hogaa or boli refund ho jayega but mere dost abhi tak refund nai huaa plz don`t belive this girls she is ### and fruad girls ...web site link hai HTTP://hdfcbank.onlineforms.co.in mere dost plz be cary bahut chalu chiz hain ### girl taaniya or phulwari sarif address bataa rahe theeh ...main bank or cyber sell main complain karuga ### taniya chooruga nai court le jauga ...
                      taniya cell no [protected]( transfer by this web site 1000 OBILEWALLET8382)
                      Verified Support
                      Jan 09, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      HDFC Bank Does not charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving job offers; authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants/candidates and does not collect any fee/ registration/recruitment charges etc for referring and placing applicants/candidates with them.
                      Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails/communication.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Suyog29031992
                        from Mahoba, Uttar Pradesh
                        Jan 8, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Hello
                        I had sent a mail to customerservices. [protected]@hdfcbank.com on 06/04/2011. But i haven't recieved any response from the bank

                        I have paid the amount in full 1 year ago and raised a request for noc months back but still have not got any contact from the bank.

                        I had to apply for a new loan from hdfc but due to this its not happening.

                        Please help asap

                        Very urgent
                        Feb 12, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, loan account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          sunilsharma123
                          from Delhi, Delhi
                          Jan 8, 2018
                          Resolved
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                          Resolved

                          Website: www.hdfcbank.com

                          Hi bank,

                          I am sunil sharma and have been using hdfc bank card since june 2013 and using credit card since 2013.

                          I am writing this mail with deep regret of taking the decision to open a bank account in hdfc (Salary account).
                          This decision has taken me through mental torture and harassment because of following fraud trasnaction that has happened from my credit card as mentioned below.

                          "three charges of rs. 10468.75, 5312.50 and 5312.50 on 12-jan-2017 at m/s nepal sbi bank/nsbl, bhairbhairahawa np and[protected]/sewa bikas bkathmandu np".

                          Above mentioned transaction has happened without my knowledge and which has led me to metal torture from last 11 months. I have made a very wrong decision o[censored]sing your credit card in nepal in one of the location which has caused all this where my card was cloned.
                          Following transaction i have done in one of the restaurant in nepal which is only transaction and i strongly believe that these restaurant people have only cloned my credit card and made transaction of rs. 10468.75, 5312.50 and 5312.50 respectively.
                          Inline image 1

                          I have been following up with hdfc for the above mentioned issue since last 8 months but i did not get any proper help from hdfc and everyone month i was told to pay minimum due amount despite of the fact that late fee and extra charges were getting pilled up due to above issue and i was also told that once my issue is resolved all my extra interest amount and let fee charges will be waived off.

                          I have stopped using my card after knowing this fraud transaction that has happened from my account.
                          Finally on august after getting multiple calls from hdfc collection department and credit card team i was told to clear the amount which i have actually used, so did the same and cleared my amount except the fraud transaction amount and extra charges which were applied.
                          On 18th august 2017 i have cleared the amount which i have actually used.

                          Now at this point i was in assumption that i have cleared all the amount which i have used on.

                          After clearing the amount as well i was kept on getting multiple calls which has led me to depression and mental torture and affected my personal and professional life as well as i was tired of explaining same thing everytime to hdfc people.
                          So from september till december i used to get calls from hdfc and after explaining everything they used to cut the call saying "ok".

                          Finally on 16th december i got a message that 38961 has been deducted from my account and i was literally in shock to see that and immediately called customer care but no use, i called my personal banker asking for resolution but no use, she had no idea whatsoever she had forwarded the call to her manager who has tried giving bogus reason for the justification of above transactions.

                          Important :

                          Now in brief three transactions of rs. 10468.75, 5312.50 and 5312.50 on 12-jan-2017 at m/s nepal sbi bank/nsbl, bhairbhairahawa np and[protected]/sewa bikas bkathmandu np has happened from my account and bank has charged me 38961 inr which any intimation and calls or mails, following is the sms that i have received.

                          "inr 38, 961.73 dr to a/c no xx4334 towards fund trf dm-489377xxxxxx0506 val 16-dec-17. Clr bal inr xxxxxxx"

                          Being a loyal prime customer of hdfc this is how hdfc treat there customers, i have been using hdfc from last 4 hours and using credit card services fro more than 3 years and never had any issue and always made my payments on time and respected hdfc a lot.
                          After all this loyality and faith hdfc has disappointed me by deducting an amount of rs 38961.

                          I understand that bank is not fully responsible for the fraud transaction but charging fee and extra amount on that fraud transaction is not at all acceptable and very unethical behavior from hdfc.

                          I request you reverse my amount which was deducted from my account otherwise i will take this case to social media and file a complaint against hdfc for the mental torture and harassment that i had to go through during all the phase along with the deduction of 38961.

                          I ready to bear some amount fraud transaction and want extra charges to be fully waived off as that is something hdfc has charged instead of helping your loyal prime customer.

                          Looking for a positive response.

                          Customer id : 52364082
                          Name : sunil sharma
                          Hdfc bank account: [protected]

                          Regards,
                          Sunil
                          Feb 10, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            K
                            kulkarnicm
                            from Bengaluru, Karnataka
                            Jan 8, 2018
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                            Address: Pune, Maharashtra, 411041

                            I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr014257. I have uploaded signed copy of the final document and rc/aadhaaradn i received message fast tag account has been recharged before 15 days. Since then

                            There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 16, 2018
                            Updated by kulkarnicm
                            Still it remain unresolved and no one from HDFC has tried to contact
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                              PrinceRajput
                              from Bengaluru, Karnataka
                              Jan 8, 2018
                              Resolved
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                              Resolved

                              Address: Mysore, Karnataka, 570009

                              My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me).
                              Now when i checked, there is negative balance of -6000 in my account.
                              Please take action against the bank and help to close the account.

                              Thanks
                              Prince
                              Feb 12, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 12, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that our Branch Operations Manager Mr. Harsha Rajani has responded to you through email on January 09, 2018. Pls do call the us in case of any query at[protected] or you may write to on harsha.[protected]@hdfcbank.com

                              -Manoj
                              HDFC Bank Customer Assistance
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                                kumar_315
                                from Coimbatore, Tamil Nadu
                                Jan 9, 2018
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                                Hi All,

                                Thanks for your response .
                                HDFC LIFE customer care representative contact me regarding the lapsed policy.
                                Is it possible to lapsed policy to retrieve to current beneficiary.Please check my policy Number:19905219 and policy date is 15/04/2014.Policy Holder name:Nandhakumar. Is it true.

                                I am waiting for your response.

                                Advance Thanks!

                                Regards,
                                Kumar
                                HDFC Life customer support has been notified about the posted complaint.
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                                  F
                                  faisal pp
                                  from Bengaluru, Karnataka
                                  Jan 8, 2018
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                                  Address: Ernakulam, Kerala, 682315

                                  Cancellation of One Assist Membership.
                                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 2999/- from my credit card number ending with 6039 without my concern on date:19/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2999/-.
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                                    S
                                    Santysmart1
                                    from Kolkata, West Bengal
                                    Jan 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700119

                                    Hi this is santosh from kolkata. I got a credit card from hdfc bank. My credit card number is [protected]. They have applied smartpay service without my knowledge. Last month i paid my outstanding amount but this time i'll not pay any amount and deregister my credit card.
                                    So, request you to kindly deactivate my smartpay service.
                                    Thanks & regards,
                                    Santosh
                                    Feb 9, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret to assist you further in the absence of the credit card details. We request you to share the following credit card details for us to look into the matter to enable us to check and assist you further. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. For any further clarifications, You may write to us at [protected]@hdfcbank.com and we shall assist you. Alternatively, we request you to contact our Phone banking officers at the numbers given at the back of credit card. Kindly mention reference ID TTU[protected] in the subject line.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sai Kumar Talari
                                      from Mumbai, Maharashtra
                                      Jan 7, 2018
                                      Resolved
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                                      Resolved

                                      money deducted from account, but not came out from atm

                                      Address: 535204
                                      Website: www.hdfc.com

                                      I went to atm to withdraw rs.3000 from my account. While processing, atm displayed that it was unable to make transaction. Money didn't came from atm. I left it but i got the message that rs.3000 was deducted from my account. That's the matter.

                                      Atm address: mylan laboratories center atm, pusapati rega mandal, vizianagaram district, andhra pradesh....
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                                      Jyothsna Nischinth
                                      from Kayankulam, Kerala
                                      Jan 7, 2018
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                                      Address: Chennai, Tamil Nadu, 600116

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2868 without my concern on date:06/01/2017. I am not interested about this service and don't want this membership any more. Also i had sent an sms to stop oa and got a reply message from hdfc that one assist won’t be activated!!! So cancel the membership and refund this debited amount of rs.1399/-

                                      Oneassist relationship number : 3531181
                                      Name :- jyothsna nischinth
                                      Mobile no. :- [protected]
                                      Credit card number ending :- 2868
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      "Dear Customer

                                      Greetings from OneAssist...!

                                      We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2746824 & the refund will get processed in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards

                                      Sagar

                                      (Team OneAssist)
                                      "
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