HDFC Bank Complaints & Reviews

Hi, Myself Sanjeev Kumar. I lost my credit card 3 years back when i was shifting from North to east and i dont have credit card number at present neither i m in phone banking with HDFC bank. for this i contacted many times in HDFC call centre and they ask me to route thru HDFC branch, when i visited HDFC branch they asked me to contact call centre. Please help me, may be you can find me in the defaulter list of HDFC credit card. I can provide you my Pan card number - BEKPK9408K and my date of birth-25 NOV 1981.please support to find my credit card number so that i can work on it to block it for ever.

I have made an international transaction from my Debit card of 73, 449 INR. I have been charged around 3000 INR with the below transactions.


16 Nov 2015 DC INTL POS TXN MARKUP+ST[protected] 16 Nov 2015 2, 950.57
09 Nov 2015 DEBIT CARD PUR ADJ DT 05-11-15 013105 09 Nov 2015 499.71

This is really too much. For 73.5 k INR charging 3k as POS and other fees.
I would like to cancel my account where the bank is levying too much of all these such of transaction and losing hard earned money

I have owned the HDFC credit card since 2010. My credit card bill of some 20k was due on the 10th of nov. I was unable to make the payment due to the festive season and also being out of town for work. Now this week I have received not less than 10 calls everyday. The calls come at any time. I am unable to attend my meetings. If I cut the call, they call repeatedly till I pick up. If I block the no I start getting calls from other no.

I have told them nicely and then later in anger that I will be making the payment soon but this doesnt seem to be enough. They use abusive and derogatory language. And humiliate you to the extent that no human should be humiliated.

I wish to now have no association with HDFC. Despite the fact that I have repeated investment in the bank, such behaviour is just unforgivable.

Make sure you deal with a better bank when you take a credit card etc. because even 5 years of no delay in cc payment wont help.

Disgusting!

I had submitted all my documents on 4th Nov'2015 and I was promised that I will get my credit card in 5-6 working days. The application no. is CC24919969 under r REF NO. [protected]W1. Though I had submitted all the documents required the bank did not issue my card. I got no communication from the bank except a message that I am supposed to reply to a letter. No letter was posted to my mailing address. I have been calling the assigned managers from the bank regarding this but they never receive the call. I am mentally traumatized by the behavior of the bank. I am supposed to travel on Monday i.e. 23rd November and I do not have any financial security for my foreign trip. If the company was not able to issue the card on time they should have denied it earlier itself.

I request the bank to compensate for the trauma they have caused to me and issue my credit card on time to me

Hi, I took term policy by hdfc life under click2protect plan. I applied for it in the month of sept. The policy reference numbers is 17824584 respectively.I underwent the medical tests suggested by hdfc life and the reports came clear. I have dust allergy but i dont undergo any treatment or take any medicine. It is a normal thing. I mentioned both this thing in the policy documents. Ever since then I get calls atleast 2 times a day, almost everyday.Further to it, i filled another questionnaire clearly mentioning that i dont have any problem and even the medical tests that they conducted came clear, but the calls didnt stop there. They keep asking me for filling the questionnaire that i already filled and for the medicine prescription that i dont even have(coz i am not under any medical treatment!!!) I finally had to say that please cancel my policy but they arent even giving the full refund. I want to get rid of this continuous tension and mental harassment.

HDFC Bank has also cheated me by not giving salary for the last 4 months also. The sales officer name was MR. Vishnu from Ameerpet branch. He said that he has my PAN card and will track me down since I have complained against him for not giving salary. I have recorded that phone call. I am very scared and want legal help. Please advise.

My name is Rhythm Shah. The account opening form didn't say about charges for SMS Alerts and hence I opted for that and now, I was charged Rs 17.10 for SMS alerts and DC INTL POS TXN MARKUP+ST was also applied for Rs 27.47 when I only swiped once at a Local Restaurant in past 2 weeks. It was applied earlier too. I emailed HDFC asking if I can use the card at an international PoS as I was already in Australia and I received a reply saying I can use but when I did, the tranx was declined. I went at the home branch asking for the details and while I was waiting in the queue, the guy at the counter was accepting passbooks from people who just entered. When I asked that guy that we're in queue too, he gave ma an angry look and then when I asked about my queries, he was being rude and I was told 'why hassle for Rs 20-30'. It's the money we earn by working hard. I haven't heard any other bank charging for swiping debit cards. I know you guys have charges for swiping at petrol pump and such places but also a local restaurant? I'm not happy with HDFC services.

Hi, I am writing this to put the hardships we employees undergo in hdfc bank I work. I am made to sit late at office around 10pm sometimes more. I am not paid any incentives, no conveyance charges, also sent out to do business but without conveyance charges I find it hard to manage. The seniors behavior is also not good he keeps shouting at every staff if there is a lack of business and forcefully make us put our money into the business. This is the case of every employee if this was my case alone then I would have left but leaving the organization doesn't save the others please help us regarding this issue. If we were to work extra hours then make sure we earn additional wages for it. Thank you

I am an Indian citizen residing overseas and I have a resident bank account with HDFC bank. I want to update my mobile number to overseas number as I am unable to perform transactions due to OTP being sent to my old number. When I sent a request to customer care, they didn't process the request saying my signature didn't match with bank records. But this cannot be the dead end and there must be some work around for this problem. I have sent additional documents such as passport, driving licence and Aadhaar card but they are not ready to process the request just because of the signature. I have around 5 Lakh rupees in my account and I need it to be transferred immediately for my college admission process. HDFC bank cannot be so inconsiderate to my request as I have provided all other details to corroborate my identity. I am highly disappointed with the customer service and I need my mobile number updated as soon as possible as that is the only savings I have.

Hi, Yesterday[protected] i received my credit card and i got one otp code for generating new pin for credit card. But something problem in your machine and i could not able create new pin. I tried to create new pin again but it showing you already verified your card. I called your customer care regarding this issue. One of your executive said she will give request for new otp again. Still i didn't received otp. I tried to call your customer care again but no one responding my call. I am totally fedup with your service. What i will do now???? Regards, muhammed Thanseeh

With due respect I want to put this in your kind consideration that I am from Ghaziabad(U.P) . I have come across a fraud in a HDFC ATM on 23rd September 2015. I reside in Shipra Suncity society of Indirapuram Ghaziaabad.There is an ATM outside the society gate no. 3. I visited to withdraw money on 23rd september from my ICICI bank debit card.

It was around 9:00 am I entered in ATM. There was no guard outside ATM. I entered my card it got hanged after entering of PIN. I tried so many times but it couldnt come out. i called on HDFC customer care but they said that as the card belongs to ICICI bank, we cant do anything. I was very upset as I had to catch a flight in some time that day. I called my husband. we tried to make card blocked but before that Rs. 40, 000 and Rs. 10000 amount were withdrawn from my account around 9:18 am. It was my first salary.

I am so upset as it was a big amount I dnt knw whom to approach, who will give my money back, who will help me, as a helpless citizen of I am just waiting.

Sir can you please help me regarding this ? I will be highly obliged to you for this act of kindness.

Now it has been confirmed fromthe CCTV footage that tampering was done with that machine now who is responsible for my loss. please help me in getting my money back.

We have paid esi contribution from HDFC bank . Amount has been debited from our Bank but ESIC showing that the amount is due. Details as follow: Date:17.11.2015 Bank Narration: EHDF[protected]-BILLDKESIC Bank Reference: [protected] Amount :88953 Bank statement enclosed herewith. Either you refund the amount to our bank A/c. our email: [protected]@yahoo.com Mobile No.: [protected]...

I took a credit card in June 2015 from HDFC bank. Upon receiving the card they said that with the card comes an insurance policy from HDFC ERGO.I denied taking it but was insisted to take it up. They made me say that 'I want this policy to be started' over phone calls made from Delhi and other regions. The first Agent identified herself as Pratima Barua from HDFC bank from kolkata 700001(as she said) with phone number [protected] . She said that the policy is for 2 years but we will deactivate it after 6 months for you i.e. I have to pay for 6 months and I will get the amount of 6 months, back on the 7th month.I have already paid it for 6 months . Now when I called on that number ([protected]), it doesn't get connected. I am really worried as I have no one to contact to . Moreover, similar complaints have been posted in the web. Who will I have to reach in case the 7h EMI is deducted? Why does an Organization like HDFC have to fool customers and sell their products forcefully .

1st of all, they don't know too behave professionally. I don't know, is the instruction of not behaving properly, is given by hdfc itself they are doing there own? if it is not given by hdfc, they how can they behave so badly- it show, there is no system inside hdfc in this case (for misbehaving with customers). I means many of the customer like me, want to know this things from hdfc, (and hoping i don't get reply from customer care in this issue;-) that will be a real joke then.)

This is about HDFC Wholesale, Allahabad. In this bank employees are forced to work for more than ten hours everyday and sometime 11-12 hours. There is no any vehicle for female employees to receive and see off them from their residence during late night.

If company is unable to provide a vehicle for female employees then it should not force female employees to stay after 7 PM.

Company should understand the situation of female employees and behave with courtesy.

The person is Mr. Ashish Verma.
I had lodged a complaint on consumer complaints about debit charges to my account. As soon as the complaint was lodged, I received call from Mr. Ashish Verma, introduced himself as executive from HDFC Bank, Chennai and was assuring to reverse the debited charges immediately to my account, since he was associated with bank Gateway. His contact No. is [protected].
For reversing the amount, he will ask for Debit/Credit card No., Card Validity and 3 digit secrete Number(backside of the card).
When I checked his No. from True caller, He was actually speaking from Delhi. He is fraud and will cheat you to the great extent. So Please do not disclose your card details anyhow to such cheaters.

Regards,
Kiran Nikam
[protected].

Hi, I am unable to get home loan transfer from another bank on current ROI. I had applied on home loan on 17 Aug, 2015. First it took two month in sanction. Then without foreclosure letter HDFC created the cheque. that was not accepted by the LIC. disbursement got cancelled. Now I submitted the foreclosure letter to HDFC for fresh disbursement on current ROI as I am new customer. But HDFC want to disburse on old ROI. Please help.

Thanks.
Pramod kumar Gupta
HDFC loan File No:[protected]

Contact person in HDFC.

Branch Name : HDFC, Connaught Place, New Delhi.
Branch Manager : Amanpreet Singh ([protected]@hdfc.com)
Contact No:[protected]

HDFC Bank Sales Manager: Saurabh Mukherjee (saurabh.[protected]@hdfcbank.com)
Phone: [protected]

SIr I applied for car loan through Netbanking, (ZIP drive car loan)
I Filled the required details while applying the loan, i.e Car details, Car dealer address from whom i want to purchase car.
After submitting the online form immediately i received the message from HDFC that My car loan of Rs 657000/- has been disbursed to JITENDRA MOTORS PVT LTD, Nashik, & E-Delivery voucher No. is [protected].,

now the required car is not available with the dealer & so i want to change my Car (Make & model) i.e i want to purchase from other dealer.
so request you to please cancel my car loan.

My loan number is 3683750..

Khushal Suryawanshi
[protected].

I get a call from hdfc every month end if they do not get me they call my family members and harass them to pay it. I am jobless but some how i pay the minimum amt due . However the amt that needs to be cleared is the same for over a year. I would like to know where is all my money going???

My mobile was not recharge with massage of transaction error during recharging.Still amount of Rs 200 was deducted on 12th Nov2015 with cheque ref no:[protected].My saving account no is [protected].According to paytm customer care it is pending with HDFC BANK. It was deducted with narration [protected]-paytm mobile solution.