HDFC Bank Complaints & Reviews

Well they are the biggest frauds and cheaters. I have written around 30 emails to smartbuy and hdfc. Spent 300/- in calling the CC. And the best part is smartbuy executives disconnect the call in between. I booked a ticket using hdfc smartbuy ref no. is [protected] on Oct 4, 2015. I got it canceled later. I am still waiting for the refund.

From, Calicut
09/10/2015
V.Njaneswar,
(Roll No.AA128)
(Retired Asst .Manager.)
(HDFC BANK LTD, CALICUT -0125)
Nambiyathu Vadakkathil,
South Of S.V Temple, Kayamkulam,
Alleppey Dist. Pin-690502

To
Deputy Vice President,
HR (Kerala)
HDFC Bank Ltd.,
Surabhi Building,
Palarivattom,
Ernakulam, Kochi-682 025


Dear Sir,


I am one of the IBA pensioners of HDFC Bank as retired from service on 31st Oct. 2014. .I came to know that as per the revised All India census 2011 published by the Registrar General and Census commissioner, India, there is a revision of HRA in some of centers. As I was worked at Calicut from August 2011 to October 2014 eligible for the revised HRA and CCA arrears, if any as per the Govt. and IBA notification from the latest census 2011 for which the copy of IBA circular is enclosed herewith for your information. In view of this, please make necessary steps to calculate the revised rate HRA/CCA arrears and credit to my SB a/c No.[protected] at the earliest.

With warm regards,

Yours faithfully,


V.Njaneswar
AA128, Retired Asst. Manager
Mobile: [protected]
Encl . Copy of IBA Circular
No response from HR Kochi kerala

As HDFC had the full power of our accounts they made a hold of Rs 2707 from my salary account. I had a Jumbo loan which was to be auto debit on 25 Nov from my salary account but i thought it was on 26 Nov so the auto debit failed due to insufficient fund. In Oct the amount was debited only on 26 Oct and this was only my 2nd month payment so i was not aware of the date. On 26 Nov I made a payment through ATM to this Jumbo card account and received acknowledgement through SMS. I was asked to pay through ATM by HDFC customer care and also received email from them. But even then same amount was debited and put on hold and due to this now my HDFC home loan payment got affected. No one from HDFC can provide me the reason for debiting the amount and holding it. Is it cirrect for a bank as they have access to accounts to hold the fund without any reason?

I opened a salary account in HDFC when I was in Hyderabad and ordered a credit card. I left my job after a couple of months and therefore preferred to settle all my credit card dues. In April 2014 I cleared my dues. In August, while I was in Guwahati I got a mail from HDFC to pay my dues. I tried to find my receipt but couldn't. I ignored for a first two times as I was busy with my VISA procedure. Now, after coming to Germany I again received an email from HDFC with an increased amount (penalty maybe). I tried to call HDFC helplines, customer care, etc but nothing helped. Then finally I managed to contact some authorized person who said he'd help but never got back to me. Then in March, I got an email from an advocate stating that I have to pay 7552 INR. I explained him my entire situation and he asked me for my credit card number and other details. I mailed him everything and he never replied. Now again after 8 months I get an another email form the same advocate asking me to pay 8507 INR. Kindly help me in the situation. I am studying in Germany currently and explaining them every time with an expectation to understand is really difficult. The customers shouldn't pay for the bad customer service of a Bank which are unable to keep a track of customers' payments and never bother to reply

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Provogue watch with the provogue order #[protected] on NOVEMBER 13, 2015 and made the payment with my HDFC Net Banking. I have sent several mails to the customer care team and the customer support number is not reachable at all. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. This is the worst company service ever. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service.

What an atrocious way this HDFC works, one time the credit card payment is delayed, I don't know how they get the numbers of all the family and friends and they call them and torture them for the payment. Who has given you the right to call our friends and relatives and torture them this is not acceptable at all. Just now we would have spoke to an executive and then another one calls within minutes. I really dont understand as how they work around it.

Dear sir/mam, we purchase a Life insurance policy, policy no[protected]/Name:Noor Alam Pls note, as we get called from HDFC life insurance customer reg. Plan HDFC SL Crest with below details. 1. on 5years have to pay (2.5LK)then your policy will be measured 10year 5.0Lk in double including extra safety covering as per terms. According we took this plan and paid from last 4 years. But now we just talked to your customer to know our status, and we shocked to get new detail which our plan is not as confirmed as above mentioned. he said after 10Yrs. measured (payable)amount will less or plus can't calculated and confirm right now. That's means our staff's cheating us to complete their target and lying with public the same scheme was took by my friends and relative at the same time and we need your reply by urgent and good compromise. Other wise will take the legal action thru our lawyer. Best Regards, Noor Alam Ph:[protected]

My name is vishnu kumar I am the card holder of hdfc bank. Two days ago i booked the balance transfer from sbi to hdfc and you BT cheque will take some time to update. One of your collection agent call me and shouting on me and she was force me to make the payment through cash than i told her that i already made payment through bt of sbi but she was unable to understand..now i will not make payment throug cash you should wait for bt cheque and make sure i don't want any call from your collection agent...if possible than call me tomorrow after 5:30 pm.. Regards Vishnu kumar

As committed by HDFC bank, 5 Days are gone and still i couldn't get my money back to my account.

Regards,
Pansy Pradhan


HDFC Bank — Non transfer of amount (Rs. 200) which was deducted without recharge on 12th nov 2015

Statement from Bank:
HDFC Bank Customer Care Verified User on Nov 16, 2015 Verified Support

Dear Customer,

The transaction has been successfully processed at the Bank's end.

We request you to allow 5 working days for the merchant to get back to you with the final status of the transaction.

In the event you do not receive any confirmation within 5 working days, you may write back to us and the same shall be taken up with the merchant.

-Anay
HDFC Bank Customer Assistance

I am mr Sunil jain I have been cheated by a agent. Anuj Mittal:-[protected]. 2 :-[protected].i got a call from this number regarding the HDFC policy they sold me HDFC classic assure plus policy by promising fake bonuses.I HAVE GIVEN WRITTEN COMPLAINT IN YOUR ORAGNIZATION SEVERAL TIME IN YOUR BORIVALI BRANCH I REQUEST YOU TO CANCEL MY POLICY AND REFUND MY MONEY BY DEDUCTING YOUR APPLICABLE CHARGES.I AM IN URGENT NEED OF MONEY AS MY MOTHER IS HOSPITALIZED

From my Hdfc bank Account No. Amount of Rs. 143.15 is deducted with out informing me & customer care is also not providing details. Please refund me the amount which was deducted.
Awaiting for your positive & prompt response.
Thanks & Best Regards,

sumit choubey

[protected]

I have three account [protected] salry account [protected] saving account [protected] . I am not interested to continue with HDFC bank. I tried to close the account but they say you have to go home branch which is in different city altogether 600 km from here for the closure of the accounts. kindly close all my accounts. Email [protected]@gmail.com mobile: [protected]

I have an account with hdfc bank for 4 years and when i applied for a credit card they denied my request after few months. i checked with them for the reason never got a reply after few months i got to know that i had verification failed i visited branch and asked them my address i check they put my address which originally was A-9 sham nagar opp wah shah ji wah new delhi 18 as A-6 sham nagar oppw sham ji new delhi 18 .. i gave them my election id when i opened my account and they put the wrong address which is obviously a wrong address and they denied me on the basis of that this was their fault and they put that on me which is wrong . neeraj [protected]

HDFC Ergo not trusted company . Poor services. Local HDFCERGO branch services is very poor not answering. HDFCERGO coustomer care number services. Boring and poor not setfiad answer. Wrong and. Missguide. Long porssing to answer giving. 2mins time for resolved compliant time but costmer care 10 working day time late answer. Grievance services . Very poor services. Not answer and not communicate. Costmer. HDFCERGO very bad and poor services. All time bad experience HDFC and HDFCERGO.

Gmail chidam bar RE:'HBL=[protected]' Cardholder Dispute Form chidam bar Sat, Aug 2, 2014 at 3:22 PM To: customerservices.[protected]@hdfcbank.com Cc: chidambar Dear Mam /Sir, Please refer the trailing mail. I want to highlight some incident which is a cheating done to me and the companies are: 1. Divine Technologi IVR 2. dealsncity_Payzippy Description of incident: I got 1st call on 13/06/2014 on behalf of HDFC bank credit card department, HDFC bank introduce holiday package and told that they have tie up with Divine Technologi IVR for this type of package. Under this package they have offered 1. Holiday tour package for 2 Night & 3 Days at some selected location all over India along with family. 2. They have supplied Shoes, Wrist watch, Movie voucher & discount cards. They have charged Rs.7850 for this. Also please note that the items supplied were from big brands but they are not original, only stickers are pasted on the products, we have not availed movie voucher as it was invalid. Then we called them up HDFC customer care (Kolkata) for inquiry of holiday package details about hotels/ fooding etc. Again call transfered to dealsncity_Payzippy and they told that they will not charge anything just deduct some points and upgrade the tour package to 4 nights 5 days with fooding at hotels but they have deducted Rs. 11910/- as reflected in the balances. This is a total cheat on me and HDFC persons are supporting these fraud companies may be for their own benefits as all communication done through HDFC Credit Card Customer Care department kolkata. Now please tell me is Kolkata customer care services are supporting these type of fraud company? Please note that we have received calls regarding this case from following numbers: 1. Divine Technologi IVR- [protected] 2. dealsncity_Payzippy- [protected] 3. HDFC Customer care Executive - Mr. Varun Saxena- [protected] (Involved in this communication and transaction) We request you to kindly investigate as these type of fraud companies be fool customer like us. It just degrade the quality of services. Help others be protected from these type of companies and inform me about the action taken in this matter. Regards, Chidam Bar +91-[protected] [Quoted text hidden] -- In case of any query feel free to contact me. Best regards, CHIDAM BAR (Sidam) Sr. Service Engineer MOBILE : [protected]

I'm searching the udaipur rajasthan branch contact numbers but there is mentioned by you worng contact numbers and also wrong std code numers . i want to know what's happening there .

my courier from hdfc bank lying with u from yesterday at udaipur branch, its getting too much late as per delivery schedule, AWB No.:D991Q8028189.

On 14th Nov'15, in New Alipore, Kolkata Branch, I dropped a cheque # 594302 belonging to Alipore SBI Branch, Kolkata, amounting to Rs 3, 15, 000. I dropped the cheque in the attached ATM counter cheque drop box, after completion of all documented formalities.
On 16th Nov'15, I met Ms Lipika, the same branch Manager, since the amount did not get credited in my account. She said to wait for 2 days for the cheque to be cleared.
On 21st Nov'15, I met Lipika again, as the cheque amount was yet to be credited, she made me write a detailed application, narrating the incident, for her to investigate with the Clearance Team.
On 23rd Nov'15, at 5 pm, I received a call from her, stating that the cheque cannot be traced and the clearance dept did not receive any cheque as such. She also said that, she can issue a no-clearance certificate from HDFC regarding the same.
On 24th Nov'15, I collected the same doc from the said branch.

But the question is, where is the cheque ? How can it disappear from a drop box which is attached with a secured branch ? How can HDFC shrug off their shoulder stating, we did not receive any such cheque ? Who will take the responsibility of the loss ?

I need my cheque back…Please help.

Dear Sir
I having salary account No. [protected] with HDFC BANK Noida branch which is kept hold due to some credit card ([protected]) payment, which I want settelment but from there side no response & demanding that much amount which is not possible & also harrassing by using abusive lanuages.
I have registered a written complaint to MD Mr Aditya Puri, Legal Manager, collection manager, grivience redressal cell.no one is bothered to respond my complaint.need valuable sugesstion shall i register complaint in consumer court or banking ombuds man.
Kindly let me know

Regards
Vinod Singh
[protected]

HDFC life had called me on 19/11/2015 regarding credit card issue. After listening to my credit eligibility they told me that they could give me a credit card against a savings deposit. I was not completely satisfied with the offer as I did not want to get a credit card against deposit. However, I later thought at home and knowing that the deposit would be against my name so no need to worry. On 20/11/2015 some representative came to my office for the following documents 1. Xerox of PAN, last six months salary slips, address proof, Voter ID and bank statements. 2. Two passport size photographs 3. A cancelled check 4. An a/c payee check for Rs. 35, 000/- in favour of HDFC My doubt is that can HDFC Life, being an Insurance wing of HDFC provide a credit card. They had got me signed on an application form which is for Insurance Policies. I have not sufficient money in my account yet. What should I do?

The situation has gone completely out of hand now. I cant believe such behaviour from HDFC. A person is allowed to forget or be caught up in weddings or deaths ... and hence miss the payment date, telling the callers that you are out of town with limited access ... and hence will take a while to pay also doesnt seem to work. Inhuman. Absolutely inhuman. And the kind of language that is used. Cant even repeat it.
Literally threatening and verbally abusing.
I am ashamed of being your customer now HDFC. My entire family is going to withdraw all our investments and accounts and credit cards from you. this is unacceptable.