HDFC Bank Complaints & Reviews

I opened a salary account in HDFC when I was in Hyderabad and ordered a credit card. I left my job after a couple of months and therefore preferred to settle all my credit card dues. In April 2014 I cleared my dues. In August, while I was in Guwahati I got a mail from HDFC to pay my dues. I tried to find my receipt but couldn't. I ignored for a first two times as I was busy with my VISA procedure. Now, after coming to Germany I again received an email from HDFC with an increased amount (penalty maybe). I tried to call HDFC helplines, customer care, etc but nothing helped. Then finally I managed to contact some authorized person who said he'd help but never got back to me. Then in March, I got an email from an advocate stating that I have to pay 7552 INR. I explained him my entire situation and he asked me for my credit card number and other details. I mailed him everything and he never replied. Now again after 8 months I get an another email form the same advocate asking me to pay 8507 INR. Kindly help me in the situation. I am studying in Germany currently and explaining them every time with an expectation to understand is really difficult. The customers shouldn't pay for the bad customer service of a Bank which are unable to keep a track of customers' payments and never bother to reply

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Provogue watch with the provogue order #[protected] on NOVEMBER 13, 2015 and made the payment with my HDFC Net Banking. I have sent several mails to the customer care team and the customer support number is not reachable at all. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. This is the worst company service ever. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service.

What an atrocious way this HDFC works, one time the credit card payment is delayed, I don't know how they get the numbers of all the family and friends and they call them and torture them for the payment. Who has given you the right to call our friends and relatives and torture them this is not acceptable at all. Just now we would have spoke to an executive and then another one calls within minutes. I really dont understand as how they work around it.

Dear sir/mam, we purchase a Life insurance policy, policy no[protected]/Name:Noor Alam Pls note, as we get called from HDFC life insurance customer reg. Plan HDFC SL Crest with below details. 1. on 5years have to pay (2.5LK)then your policy will be measured 10year 5.0Lk in double including extra safety covering as per terms. According we took this plan and paid from last 4 years. But now we just talked to your customer to know our status, and we shocked to get new detail which our plan is not as confirmed as above mentioned. he said after 10Yrs. measured (payable)amount will less or plus can't calculated and confirm right now. That's means our staff's cheating us to complete their target and lying with public the same scheme was took by my friends and relative at the same time and we need your reply by urgent and good compromise. Other wise will take the legal action thru our lawyer. Best Regards, Noor Alam Ph:[protected]

My name is vishnu kumar I am the card holder of hdfc bank. Two days ago i booked the balance transfer from sbi to hdfc and you BT cheque will take some time to update. One of your collection agent call me and shouting on me and she was force me to make the payment through cash than i told her that i already made payment through bt of sbi but she was unable to understand..now i will not make payment throug cash you should wait for bt cheque and make sure i don't want any call from your collection agent...if possible than call me tomorrow after 5:30 pm.. Regards Vishnu kumar

As committed by HDFC bank, 5 Days are gone and still i couldn't get my money back to my account.

Regards,
Pansy Pradhan


HDFC Bank — Non transfer of amount (Rs. 200) which was deducted without recharge on 12th nov 2015

Statement from Bank:
HDFC Bank Customer Care Verified User on Nov 16, 2015 Verified Support

Dear Customer,

The transaction has been successfully processed at the Bank's end.

We request you to allow 5 working days for the merchant to get back to you with the final status of the transaction.

In the event you do not receive any confirmation within 5 working days, you may write back to us and the same shall be taken up with the merchant.

-Anay
HDFC Bank Customer Assistance

I am mr Sunil jain I have been cheated by a agent. Anuj Mittal:-[protected]. 2 :-[protected].i got a call from this number regarding the HDFC policy they sold me HDFC classic assure plus policy by promising fake bonuses.I HAVE GIVEN WRITTEN COMPLAINT IN YOUR ORAGNIZATION SEVERAL TIME IN YOUR BORIVALI BRANCH I REQUEST YOU TO CANCEL MY POLICY AND REFUND MY MONEY BY DEDUCTING YOUR APPLICABLE CHARGES.I AM IN URGENT NEED OF MONEY AS MY MOTHER IS HOSPITALIZED

From my Hdfc bank Account No. Amount of Rs. 143.15 is deducted with out informing me & customer care is also not providing details. Please refund me the amount which was deducted.
Awaiting for your positive & prompt response.
Thanks & Best Regards,

sumit choubey

[protected]

I have three account [protected] salry account [protected] saving account [protected] . I am not interested to continue with HDFC bank. I tried to close the account but they say you have to go home branch which is in different city altogether 600 km from here for the closure of the accounts. kindly close all my accounts. Email [protected]@gmail.com mobile: [protected]

I have an account with hdfc bank for 4 years and when i applied for a credit card they denied my request after few months. i checked with them for the reason never got a reply after few months i got to know that i had verification failed i visited branch and asked them my address i check they put my address which originally was A-9 sham nagar opp wah shah ji wah new delhi 18 as A-6 sham nagar oppw sham ji new delhi 18 .. i gave them my election id when i opened my account and they put the wrong address which is obviously a wrong address and they denied me on the basis of that this was their fault and they put that on me which is wrong . neeraj [protected]

HDFC Ergo not trusted company . Poor services. Local HDFCERGO branch services is very poor not answering. HDFCERGO coustomer care number services. Boring and poor not setfiad answer. Wrong and. Missguide. Long porssing to answer giving. 2mins time for resolved compliant time but costmer care 10 working day time late answer. Grievance services . Very poor services. Not answer and not communicate. Costmer. HDFCERGO very bad and poor services. All time bad experience HDFC and HDFCERGO.

Gmail chidam bar RE:'HBL=[protected]' Cardholder Dispute Form chidam bar Sat, Aug 2, 2014 at 3:22 PM To: customerservices.[protected]@hdfcbank.com Cc: chidambar Dear Mam /Sir, Please refer the trailing mail. I want to highlight some incident which is a cheating done to me and the companies are: 1. Divine Technologi IVR 2. dealsncity_Payzippy Description of incident: I got 1st call on 13/06/2014 on behalf of HDFC bank credit card department, HDFC bank introduce holiday package and told that they have tie up with Divine Technologi IVR for this type of package. Under this package they have offered 1. Holiday tour package for 2 Night & 3 Days at some selected location all over India along with family. 2. They have supplied Shoes, Wrist watch, Movie voucher & discount cards. They have charged Rs.7850 for this. Also please note that the items supplied were from big brands but they are not original, only stickers are pasted on the products, we have not availed movie voucher as it was invalid. Then we called them up HDFC customer care (Kolkata) for inquiry of holiday package details about hotels/ fooding etc. Again call transfered to dealsncity_Payzippy and they told that they will not charge anything just deduct some points and upgrade the tour package to 4 nights 5 days with fooding at hotels but they have deducted Rs. 11910/- as reflected in the balances. This is a total cheat on me and HDFC persons are supporting these fraud companies may be for their own benefits as all communication done through HDFC Credit Card Customer Care department kolkata. Now please tell me is Kolkata customer care services are supporting these type of fraud company? Please note that we have received calls regarding this case from following numbers: 1. Divine Technologi IVR- [protected] 2. dealsncity_Payzippy- [protected] 3. HDFC Customer care Executive - Mr. Varun Saxena- [protected] (Involved in this communication and transaction) We request you to kindly investigate as these type of fraud companies be fool customer like us. It just degrade the quality of services. Help others be protected from these type of companies and inform me about the action taken in this matter. Regards, Chidam Bar +91-[protected] [Quoted text hidden] -- In case of any query feel free to contact me. Best regards, CHIDAM BAR (Sidam) Sr. Service Engineer MOBILE : [protected]

I'm searching the udaipur rajasthan branch contact numbers but there is mentioned by you worng contact numbers and also wrong std code numers . i want to know what's happening there .

my courier from hdfc bank lying with u from yesterday at udaipur branch, its getting too much late as per delivery schedule, AWB No.:D991Q8028189.

On 14th Nov'15, in New Alipore, Kolkata Branch, I dropped a cheque # 594302 belonging to Alipore SBI Branch, Kolkata, amounting to Rs 3, 15, 000. I dropped the cheque in the attached ATM counter cheque drop box, after completion of all documented formalities.
On 16th Nov'15, I met Ms Lipika, the same branch Manager, since the amount did not get credited in my account. She said to wait for 2 days for the cheque to be cleared.
On 21st Nov'15, I met Lipika again, as the cheque amount was yet to be credited, she made me write a detailed application, narrating the incident, for her to investigate with the Clearance Team.
On 23rd Nov'15, at 5 pm, I received a call from her, stating that the cheque cannot be traced and the clearance dept did not receive any cheque as such. She also said that, she can issue a no-clearance certificate from HDFC regarding the same.
On 24th Nov'15, I collected the same doc from the said branch.

But the question is, where is the cheque ? How can it disappear from a drop box which is attached with a secured branch ? How can HDFC shrug off their shoulder stating, we did not receive any such cheque ? Who will take the responsibility of the loss ?

I need my cheque back…Please help.

Dear Sir
I having salary account No. [protected] with HDFC BANK Noida branch which is kept hold due to some credit card ([protected]) payment, which I want settelment but from there side no response & demanding that much amount which is not possible & also harrassing by using abusive lanuages.
I have registered a written complaint to MD Mr Aditya Puri, Legal Manager, collection manager, grivience redressal cell.no one is bothered to respond my complaint.need valuable sugesstion shall i register complaint in consumer court or banking ombuds man.
Kindly let me know

Regards
Vinod Singh
[protected]

HDFC life had called me on 19/11/2015 regarding credit card issue. After listening to my credit eligibility they told me that they could give me a credit card against a savings deposit. I was not completely satisfied with the offer as I did not want to get a credit card against deposit. However, I later thought at home and knowing that the deposit would be against my name so no need to worry. On 20/11/2015 some representative came to my office for the following documents 1. Xerox of PAN, last six months salary slips, address proof, Voter ID and bank statements. 2. Two passport size photographs 3. A cancelled check 4. An a/c payee check for Rs. 35, 000/- in favour of HDFC My doubt is that can HDFC Life, being an Insurance wing of HDFC provide a credit card. They had got me signed on an application form which is for Insurance Policies. I have not sufficient money in my account yet. What should I do?

The situation has gone completely out of hand now. I cant believe such behaviour from HDFC. A person is allowed to forget or be caught up in weddings or deaths ... and hence miss the payment date, telling the callers that you are out of town with limited access ... and hence will take a while to pay also doesnt seem to work. Inhuman. Absolutely inhuman. And the kind of language that is used. Cant even repeat it.
Literally threatening and verbally abusing.
I am ashamed of being your customer now HDFC. My entire family is going to withdraw all our investments and accounts and credit cards from you. this is unacceptable.

Are you seriously mad Mr Harish or same you are trying to make me fool : it’s clearly mentioned that this is “ stop the auto debit of Rs. 2000 from my bank HDFC bank account no ..so nd so… with effect from April’15”

Refer the form pasted below nowhere mentioned “ stop SIP (s)

You don’t have a single evidence to show that why SIP (s) are not deducting month after the month, even you don’t have capability to calculate the calculation from March’15 to June ’15.

Trust me Harish I will not let it go like the way you are trying to do !!


I need the answer else my next mail will go to Government authority.

And by the way thanks for referring me “Dear Mr. Singh “ instead of “Dear Sir” I can understand .

Rgds/Rajveer Singh
From: [protected]@HDFCFUND.COM [mailto:[protected]@HDFCFUND.COM]
Sent: Friday, November 20, 2015 9:10 PM
To: Rajveer Singh
Cc: aditya.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM; Hitesh.[protected]@hdfcbank.com; Parita.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Mr. Singh

There are 2 change of bank requests, namely "9608816 1" "9608816 2" and the other requests namely, "9608816 Can 1" "9608816 Can 2" "9608816 Can 3" "9608816 Can 4" "9608816 Can 5" are cancellation requests. You can find the heading as "Request for Ceasure SIP" to identify.

The requests were processed on 4th May'15. The SIP date was 10th and hence there were no more debits from the Jun'15 onwards. The last debits from Myrá's account were on 11 May'15 and the SIPs were stopped within 30 days. "With effect from April-15" written on cancellation requests does not have any relevance, the debits stop within 30 days from the date the requests are processed.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh wrote: -----
To: "[protected]@HDFCFUND.COM"
From: Rajveer Singh
Date: 11/17/2015 11:05AM
Cc: "aditya.[protected]@hdfcbank.com", "[protected]@HDFCFUND.COM", "Hitesh.[protected]@hdfcbank.com", "Parita.[protected]@hdfcbank.com", "[protected]@HDFCFUND.COM"
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Gentleman : No single paper showing withdrawn or stop the SIP.. every copy of paper carrying only “ CHANGE OF BANK ACCOUNT”

Do you really think, the papers you have been attached are carrying the correct info ?? tell me honestly pl.
 As per your attached record NO single paper carrying where in I have ask you to STOP / WITHDRAWL any SIP.
 Date is mentioned for April’15 : ideally is should be applicable from next month ( may ) onwards as per the norms how could be possible from the same month .
 And what happened to April ’15 onwards – May –June- July-August –Sept etc month.
Any of wise man can tell me what they understood with the paper attached v/s my querry.


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [mailto:[protected]@HDFCFUND.COM]
Sent: Monday, November 16, 2015 8:26 PM
To: Rajveer Singh
Cc: aditya.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM; Hitesh.[protected]@hdfcbank.com; Parita.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Mr. Singh

1. Please find attached the cancellations and change of Bank requests processed.
2. The address in the folio is captured from KYC (identified on the basis of PAN) which was already updated. Please refer to the attachment (KYC Doc) for your reference. The entry date is[protected], made by CVL. In case of minor, Guardian's PAN is considered. As said in earlier mail, the communication letter was sent by CAMS, our registrar by registered post, Reg_No - RT41010956IN on 28-May-15. In case your address has changed, please update at your earliest convenience.
3. The documents are already attached for your reference. In case you have provided more documents, please provide acknowledgment.
Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: "[protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 11/09/2015 12:10PM
Cc: " aditya.[protected]@hdfcbank.com" < aditya.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM", "Hitesh.[protected]@hdfcbank.com ", "Parita.[protected]@hdfcbank.com ", "[protected]@HDFCFUND.COM "
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Dear Mr. Harish

Absolutely are unable to rectify my points raised by me :
1. How come 5 SIPs comes down to 4 and then 3? Could you pl share with me that request / application where is client have got signed
2. Attached doc not relevant at all because mentioned address is wrong and this is your internal paper which will not delivered to us, if yes pl share the detail . its written “with ref to your application “ I haven’t raise any application .. you must have does some communication with client via mail or letter can you pl share this or the application form where on I have signed?
3. You are saying “ all the changes were proceed as per the request” – may I request you to pl share all request with client : as this is the matter of someone is playing with the clients documents with in your company and it’s the case of confidential privacy
4. And that I know my 3 SIPs are ongoing that you don’t need to tell me pl
5. answers to my querry are satisfactory till the time you will not share the with me actual papers


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [mailto:[protected]@HDFCFUND.COM ]
Sent: Monday, November 9, 2015 11:05 AM
To: Rajveer Singh
Cc: aditya.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; Hitesh.[protected]@hdfcbank.com; Parita.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Sir
• You had registered 5 SIPs in the name of Myra from the account of Garima Shukla in December 2014.
• Later 2 change of bank requests were received for 2 SIPs in Feb 2015, for the debit to be changed from Garima Shukla to Myra's account.
• 2 SIPs were registered from April from the account of Myra [protected].
• At this point, 3 SIPs were on-going from the account of Garima Shukla and 4 from that of Myra's
• Then SIPs from the account of Myra were cancelled as per the request received in May'15. 5 requests were received but since only 4 SIPs were running from Myra's account, the 5th request was rejected (the communication letter is attached and was sent by CAMS, our registrar Reg_No - RT41010956IN on 28-May-15).
• Thus, 3 SIPs from the account of Garima Shukla [protected] are still on-going.
All the changes were processed as per the request received at our end.
In case you feel there is any discrepancy, please provide us with acknowledgement/receipt of requests, so that we can take the matter forward.

I hope the answer to your query is satisfactory. For any further clarification, don't hesitate to call us or write to us.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " aditya.[protected]@hdfcbank.com " < aditya.[protected]@hdfcbank.com >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 11/09/2015 10:04AM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Dear MD Sir

Local teams are not responding shall I proceed it to legal.


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Wednesday, November 4, 2015 8:10 PM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; [protected]@HDFCFUND.COM ; aditya.[protected]@hdfcbank.com
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Hi Harish ( Mutual fund)

I am expecting some revert on this pl.


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Tuesday, October 27, 2015 10:23 AM
To: '[protected]@HDFCFUND.COM'
Cc: 'Hitesh.[protected]@hdfcbank.com'; 'Parita.[protected]@hdfcbank.com'; '[protected]@HDFCFUND.COM'; '[protected]@HDFCFUND.COM'; 'aditya.[protected]@hdfcbank.com'
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Hi harish (MF)

We discussed on the following points but I haven’t received any updates from your side..

• How SIPs will gets reduced by 5 to 4 and then 4 to 3 : route chart required for this .. was that manual error done by your team or what?
• Who will be responsible for this damage and what about my investments not being completed because of your fault??
• Pl share the communication route by which you or MF Team being informed me that do I have any kind of request.
• As per my knowledge it change of accounts but was never change of SIPs, pl answer.

Kindly share the detail and plan of action : as discussed .

From: Rajveer Singh
Sent: Tuesday, October 20, 2015 11:48 AM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Any update ??????????????????

From: Rajveer Singh
Sent: Thursday, October 8, 2015 5:51 PM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Gentleman, Hitesh is not having any concern with this … it’s all your fault you have only been confirmed to me in our last meeting very confidently that all SIP’s are streamlined and deductions are as per norms or process then why these investments are happening properly. Pl answer my this querry.

Rest I have already been informed to Hitesh for the closure of my entire portfolio with HDFC ( bank/MF) post getting this shorted out.


Warm Regards,

Rajveer Singh
Deputy Manager - Brand Marketing
Mobility - Marketing
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Thursday, October 8, 2015 5:43 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Sir

I have communicated to you earlier as well that all the relevant details asked by you were sent to Hitesh. I had illustrated your entire debit on various instances and respective investments in HDFC MF.

The investments made were through HDFC Bank and your concern regarding debit and investment mismatch was addressed in earlier mail, the details sent to Hitesh and you. If you want I can provide you with trail mail reflecting the same.

I wish to inform you that the first time we met was after you had raised the issue. I had come along with Hitesh. You had asked for an explanation and since the investment was made in HDFC MF Schemes (through HDFC Bank), I had provided with the answer to Hitesh and later forwarded to you on insistence of Hitesh.

I urge you to take up the issue with Hitesh.

Assuring best of services. Feel free to call me in case of any query.

With
Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 10/08/2015 12:55PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
What the hell is this happening with my portfolio ???????????????? You guys taking this is very causally … Now I will see you in court!!!

Is this joke for you.. its pending since last 8+month every time you guys promise to get it correct.

Harish and Hitesh you both listen me very carefully and ready this mail properly trust me now I will write a application and mail too personal complain against both you 1 st upto higher authority believe me and then I will get withdraw my portfolio from country’s worst bank which HDFC.

Now I am not here to shoe the issue again I have the account statement of Myra & Garima but I will not show it you.

If you really want to know the issue go to account statement of Myra & Garima, meanwhile I am writing to some else on this front.

No thanks ! No Regards

Mazaak bana dea h aap logo ne ek genuine customer kaa!!

Rajveer Singh


Warm Regards,

Rajveer Singh
Deputy Manager - Brand Marketing
Mobility - Marketing
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Tuesday, August 18, 2015 7:28 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE
Importance: High

Dear Sir

I have sent it to you again, to your email id [protected]@live.in

You would have received it from harish.[protected]@gmail.com

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/18/2015 07:05PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: RE: SIP ISSUE
Not received sir


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Tuesday, August 18, 2015 5:46 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE
Importance: High

Sir

Its done.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/18/2015 03:26PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: RE: SIP ISSUE
Kindly drop it at my personal id [protected]@live.in in file case size is big.


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Tuesday, August 18, 2015 3:09 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: Re: RE: SIP ISSUE
Importance: High

Dear Sir

I have already shared it with Hitesh.

I have sent again from my personal id ( harish.[protected]@gmail.com) since I am unable to from my official id because of large file size.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/18/2015 12:43PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: SIP ISSUE
Pl share the statement sir


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Thursday, August 13, 2015 12:26 PM
To: '[protected]@HDFCFUND.COM'
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: SIP ISSUE

Sir haven’t received the compile statement .

From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Thursday, August 6, 2015 2:22 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: SIP ISSUE
Importance: High

Dear Sir

I have sent the scanned copy to Hitesh from my personal id since I was on tour and the file is large.

Hitesh,
Please coordinate with Rajveer Sir and send him the scanned copy.

Please find below the transcript of the mail as under for your reference,
[protected] Forwarded message[protected]
From: < harish.[protected]@gmail.com >
Date: Tue, Aug 4, 2015 at 8:47 PM
Subject: Scanned image for Mr. rajveer
To: " hitesh.[protected]@hdfcbank.com " < hitesh.[protected]@hdfcbank.com >


Dear Hitesh

Please find attached the scanned copy.

I am on tour to Chhindwara so cannot reach you personally. The attachment includes both mutual fund statement and hdfc bank account statement for Garima Shukla And Myra.

I have used below acronym to mark debit and respective investment which is reflected in both investments,
E1 - 1st instalment in Equity Fund
P1 - 1st instalment in prudence fund
T1 - 1st instalment in top 200
C1 - 1st instalment in capital builder
B1 - 1st instalment in balanced fund
G1 - 1st instalment for Garima Shukla

There are two SIPs of Garima Shukla but only one has been done by HDFC BANK, in HDFC equity fund. The other debit being reflected every month from Garima Shukla's account is not under banks code, the sip was started back in 2011 and the entry has been marked by an underline for the amount debited in the statement for your reference.

The debit and investment match. I hope this is what you are looking for.

Please call me in case you have any query.

Sent from my iPad


Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " Hitesh.[protected]@hdfcbank.com " < Hitesh.[protected]@hdfcbank.com >, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/06/2015 12:31PM
Cc: " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: SIP ISSUE
Hi Harish
As discussed pl find attached separate account statement of Garima & Myra, pl work out accordingly and get the things on desired format.


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Tuesday, July 21, 2015 1:23 PM
To: Hitesh.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Cc: Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: SIP ISSUE

Team

There is not official statement I have ever received on this till now shall I proceed it higher management for getting the clarification.

I know you people are not worry about all because it’s not your money, it’s my invested money and trust me I will get it back!!!


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Hitesh.[protected]@hdfcbank.com [ mailto:Hitesh.[protected]@hdfcbank.com ]
Sent: Monday, July 20, 2015 11:17 AM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; Rajveer Singh
Subject: RE: SIP ISSUE

Dear Harish,

Please get it rectified.

This is long pending now, I have received the confirmation, when we last visited the client for rectification, from your team that the issue is resolved.

Request you to please visit personally, and meet Mr Rajveer Singh.

Regards
Hitesh Joshi.


From: Rajveer Singh
To: "Hitesh.[protected]@hdfcbank.com ", "[protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Cc: "Parita.[protected]@hdfcbank.com "
Date: 07/20/2015 11:08 AM
Subject: RE: SIP ISSUE
________________________________________


I am deadly expecting revert on this????


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Thursday, July 16, 2015 3:48 PM
To: 'Hitesh.[protected]@hdfcbank.com'; [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Cc: Parita.[protected]@hdfcbank.com
Subject: RE: SIP ISSUE

Dear All

I need immediate corrective action on it. This is almost pending more then 6+ month . if you are not in position to handle my portfolio kindly confirm I will immediate shut down my entire portfolio from the HFDC with due confirmation to respective authority.

From: Hitesh.[protected]@hdfcbank.com [ mailto:Hitesh.[protected]@hdfcbank.com ]
Sent: Thursday, July 16, 2015 2:47 PM
To: [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Cc: Parita.[protected]@hdfcbank.com ; Rajveer Singh
Subject: Fw: SIP ISSUE

Dear Harish,

Please find the appended mail of the client.

The status of the SIPs is still not on track.

Kindly track and please get it rectified. We have already done the documentation twice to rectify it.

Thanks and Regards
Hitesh Joshi
[protected].
----- Forwarded by Hitesh Joshi1/Retail Branch Banking/M.P.Nagar-Bhopal/HBL on 07/16/2015 02:41 PM -----

From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in >
To: " Hitesh.[protected]@hdfcbank.com " < Hitesh.[protected]@hdfcbank.com >
Cc: Garima Shukla < garima.[protected]@hotmail.com >
Date: 07/16/2015 10:02 AM
Subject: SIP ISSUE
________________________________________


Dear Hitesh

As discussed…

Till May amount was deducted from both the accounts (refer date as 10th of every month). June and July amount was deducted only from account. But it was less in Myra's SIP that is 6000 only and 3000 as my SIP which should be 1000 and 2000 respectively.

Also what are AMB chages deducted from Myra's account in the month of june and july.

Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx


GoDigital with 75+ transactions on the HDFCBank MobileBanking App . Available on Android, iOS, Windows, Blackberry.

Get the Power to Pay with HDFC Bank PayZapp. All Payments, One App, One Click. Download from Google Playstore.

Know more about us on www.hdfcbank.com .

____________________________________________


Disclaimer:
"The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. "


GoDigital with 75+ transactions on the HDFCBank MobileBanking App. Available on Android, iOS, Windows, Blackberry.

Get the Power to Pay with HDFC Bank PayZapp . All Payments, One App, One Click. Download from Google Playstore.

Know more about us on www.hdfcbank.com .

____________________________________________


Disclaimer:
"The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. "


[attachment "Myra.pdf" removed by Harish Ghodki/Bhopal/HDFCFUND]
[attachment "Garima.pdf" removed by Harish Ghodki/Bhopal/HDFCFUND]
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.


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[attachment "KYC Doc.pdf" removed by Harish Ghodki/Bhopal/HDFCFUND]

Due to OTP in net banking direct pay for irctc website most of the time my takal ticket goes to waiting list. I know that irctc have made OTP mandatory for direct pay. But if you are keeping a service active then it should be accessible all the time without lag. Please address this problem ASAP.

I had requested for redemption of my HDFC Credit Card (ending 8523) points as flollows: Date Redemption order No. Points Quantity Remarks 18/9/15 [protected] 3085 1 Philips Juicer-Citrus Already received. 18/9/15 [protected] 9900 12 Not received. Several e mails regarding this has not yielded any results. Since they could not provide the Gift vouchers for such a long time, it was suggested that Redemption may be revoked and 9900 points may be credited to my Cridit Card account. But they are reluctant to do even that. Every time I write, they reply after 3/4 days to say that give them time for 7 business days to resolve the case. But even after two months they have not done any thing. Neither they have given the Gift vouchers nor they crediting the points to my account.