HDFC Bank Complaints & Reviews

On 14th Nov'15, in New Alipore, Kolkata Branch, I dropped a cheque # 594302 belonging to Alipore SBI Branch, Kolkata, amounting to Rs 3, 15, 000. I dropped the cheque in the attached ATM counter cheque drop box, after completion of all documented formalities.
On 16th Nov'15, I met Ms Lipika, the same branch Manager, since the amount did not get credited in my account. She said to wait for 2 days for the cheque to be cleared.
On 21st Nov'15, I met Lipika again, as the cheque amount was yet to be credited, she made me write a detailed application, narrating the incident, for her to investigate with the Clearance Team.
On 23rd Nov'15, at 5 pm, I received a call from her, stating that the cheque cannot be traced and the clearance dept did not receive any cheque as such. She also said that, she can issue a no-clearance certificate from HDFC regarding the same.
On 24th Nov'15, I collected the same doc from the said branch.

But the question is, where is the cheque ? How can it disappear from a drop box which is attached with a secured branch ? How can HDFC shrug off their shoulder stating, we did not receive any such cheque ? Who will take the responsibility of the loss ?

I need my cheque back…Please help.

Dear Sir
I having salary account No. [protected] with HDFC BANK Noida branch which is kept hold due to some credit card ([protected]) payment, which I want settelment but from there side no response & demanding that much amount which is not possible & also harrassing by using abusive lanuages.
I have registered a written complaint to MD Mr Aditya Puri, Legal Manager, collection manager, grivience redressal cell.no one is bothered to respond my complaint.need valuable sugesstion shall i register complaint in consumer court or banking ombuds man.
Kindly let me know

Regards
Vinod Singh
[protected]

HDFC life had called me on 19/11/2015 regarding credit card issue. After listening to my credit eligibility they told me that they could give me a credit card against a savings deposit. I was not completely satisfied with the offer as I did not want to get a credit card against deposit. However, I later thought at home and knowing that the deposit would be against my name so no need to worry. On 20/11/2015 some representative came to my office for the following documents 1. Xerox of PAN, last six months salary slips, address proof, Voter ID and bank statements. 2. Two passport size photographs 3. A cancelled check 4. An a/c payee check for Rs. 35, 000/- in favour of HDFC My doubt is that can HDFC Life, being an Insurance wing of HDFC provide a credit card. They had got me signed on an application form which is for Insurance Policies. I have not sufficient money in my account yet. What should I do?

The situation has gone completely out of hand now. I cant believe such behaviour from HDFC. A person is allowed to forget or be caught up in weddings or deaths ... and hence miss the payment date, telling the callers that you are out of town with limited access ... and hence will take a while to pay also doesnt seem to work. Inhuman. Absolutely inhuman. And the kind of language that is used. Cant even repeat it.
Literally threatening and verbally abusing.
I am ashamed of being your customer now HDFC. My entire family is going to withdraw all our investments and accounts and credit cards from you. this is unacceptable.

Are you seriously mad Mr Harish or same you are trying to make me fool : it’s clearly mentioned that this is “ stop the auto debit of Rs. 2000 from my bank HDFC bank account no ..so nd so… with effect from April’15”

Refer the form pasted below nowhere mentioned “ stop SIP (s)

You don’t have a single evidence to show that why SIP (s) are not deducting month after the month, even you don’t have capability to calculate the calculation from March’15 to June ’15.

Trust me Harish I will not let it go like the way you are trying to do !!


I need the answer else my next mail will go to Government authority.

And by the way thanks for referring me “Dear Mr. Singh “ instead of “Dear Sir” I can understand .

Rgds/Rajveer Singh
From: [protected]@HDFCFUND.COM [mailto:[protected]@HDFCFUND.COM]
Sent: Friday, November 20, 2015 9:10 PM
To: Rajveer Singh
Cc: aditya.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM; Hitesh.[protected]@hdfcbank.com; Parita.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Mr. Singh

There are 2 change of bank requests, namely "9608816 1" "9608816 2" and the other requests namely, "9608816 Can 1" "9608816 Can 2" "9608816 Can 3" "9608816 Can 4" "9608816 Can 5" are cancellation requests. You can find the heading as "Request for Ceasure SIP" to identify.

The requests were processed on 4th May'15. The SIP date was 10th and hence there were no more debits from the Jun'15 onwards. The last debits from Myrá's account were on 11 May'15 and the SIPs were stopped within 30 days. "With effect from April-15" written on cancellation requests does not have any relevance, the debits stop within 30 days from the date the requests are processed.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh wrote: -----
To: "[protected]@HDFCFUND.COM"
From: Rajveer Singh
Date: 11/17/2015 11:05AM
Cc: "aditya.[protected]@hdfcbank.com", "[protected]@HDFCFUND.COM", "Hitesh.[protected]@hdfcbank.com", "Parita.[protected]@hdfcbank.com", "[protected]@HDFCFUND.COM"
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Gentleman : No single paper showing withdrawn or stop the SIP.. every copy of paper carrying only “ CHANGE OF BANK ACCOUNT”

Do you really think, the papers you have been attached are carrying the correct info ?? tell me honestly pl.
 As per your attached record NO single paper carrying where in I have ask you to STOP / WITHDRAWL any SIP.
 Date is mentioned for April’15 : ideally is should be applicable from next month ( may ) onwards as per the norms how could be possible from the same month .
 And what happened to April ’15 onwards – May –June- July-August –Sept etc month.
Any of wise man can tell me what they understood with the paper attached v/s my querry.


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [mailto:[protected]@HDFCFUND.COM]
Sent: Monday, November 16, 2015 8:26 PM
To: Rajveer Singh
Cc: aditya.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM; Hitesh.[protected]@hdfcbank.com; Parita.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Mr. Singh

1. Please find attached the cancellations and change of Bank requests processed.
2. The address in the folio is captured from KYC (identified on the basis of PAN) which was already updated. Please refer to the attachment (KYC Doc) for your reference. The entry date is[protected], made by CVL. In case of minor, Guardian's PAN is considered. As said in earlier mail, the communication letter was sent by CAMS, our registrar by registered post, Reg_No - RT41010956IN on 28-May-15. In case your address has changed, please update at your earliest convenience.
3. The documents are already attached for your reference. In case you have provided more documents, please provide acknowledgment.
Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: "[protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 11/09/2015 12:10PM
Cc: " aditya.[protected]@hdfcbank.com" < aditya.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM", "Hitesh.[protected]@hdfcbank.com ", "Parita.[protected]@hdfcbank.com ", "[protected]@HDFCFUND.COM "
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Dear Mr. Harish

Absolutely are unable to rectify my points raised by me :
1. How come 5 SIPs comes down to 4 and then 3? Could you pl share with me that request / application where is client have got signed
2. Attached doc not relevant at all because mentioned address is wrong and this is your internal paper which will not delivered to us, if yes pl share the detail . its written “with ref to your application “ I haven’t raise any application .. you must have does some communication with client via mail or letter can you pl share this or the application form where on I have signed?
3. You are saying “ all the changes were proceed as per the request” – may I request you to pl share all request with client : as this is the matter of someone is playing with the clients documents with in your company and it’s the case of confidential privacy
4. And that I know my 3 SIPs are ongoing that you don’t need to tell me pl
5. answers to my querry are satisfactory till the time you will not share the with me actual papers


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [mailto:[protected]@HDFCFUND.COM ]
Sent: Monday, November 9, 2015 11:05 AM
To: Rajveer Singh
Cc: aditya.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; Hitesh.[protected]@hdfcbank.com; Parita.[protected]@hdfcbank.com; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Sir
• You had registered 5 SIPs in the name of Myra from the account of Garima Shukla in December 2014.
• Later 2 change of bank requests were received for 2 SIPs in Feb 2015, for the debit to be changed from Garima Shukla to Myra's account.
• 2 SIPs were registered from April from the account of Myra [protected].
• At this point, 3 SIPs were on-going from the account of Garima Shukla and 4 from that of Myra's
• Then SIPs from the account of Myra were cancelled as per the request received in May'15. 5 requests were received but since only 4 SIPs were running from Myra's account, the 5th request was rejected (the communication letter is attached and was sent by CAMS, our registrar Reg_No - RT41010956IN on 28-May-15).
• Thus, 3 SIPs from the account of Garima Shukla [protected] are still on-going.
All the changes were processed as per the request received at our end.
In case you feel there is any discrepancy, please provide us with acknowledgement/receipt of requests, so that we can take the matter forward.

I hope the answer to your query is satisfactory. For any further clarification, don't hesitate to call us or write to us.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " aditya.[protected]@hdfcbank.com " < aditya.[protected]@hdfcbank.com >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 11/09/2015 10:04AM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Dear MD Sir

Local teams are not responding shall I proceed it to legal.


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Wednesday, November 4, 2015 8:10 PM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; [protected]@HDFCFUND.COM ; aditya.[protected]@hdfcbank.com
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Hi Harish ( Mutual fund)

I am expecting some revert on this pl.


Warm Regards,

Rajveer Singh
Manager - Brand Marketing
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Tuesday, October 27, 2015 10:23 AM
To: '[protected]@HDFCFUND.COM'
Cc: 'Hitesh.[protected]@hdfcbank.com'; 'Parita.[protected]@hdfcbank.com'; '[protected]@HDFCFUND.COM'; '[protected]@HDFCFUND.COM'; 'aditya.[protected]@hdfcbank.com'
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Hi harish (MF)

We discussed on the following points but I haven’t received any updates from your side..

• How SIPs will gets reduced by 5 to 4 and then 4 to 3 : route chart required for this .. was that manual error done by your team or what?
• Who will be responsible for this damage and what about my investments not being completed because of your fault??
• Pl share the communication route by which you or MF Team being informed me that do I have any kind of request.
• As per my knowledge it change of accounts but was never change of SIPs, pl answer.

Kindly share the detail and plan of action : as discussed .

From: Rajveer Singh
Sent: Tuesday, October 20, 2015 11:48 AM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Any update ??????????????????

From: Rajveer Singh
Sent: Thursday, October 8, 2015 5:51 PM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!

Gentleman, Hitesh is not having any concern with this … it’s all your fault you have only been confirmed to me in our last meeting very confidently that all SIP’s are streamlined and deductions are as per norms or process then why these investments are happening properly. Pl answer my this querry.

Rest I have already been informed to Hitesh for the closure of my entire portfolio with HDFC ( bank/MF) post getting this shorted out.


Warm Regards,

Rajveer Singh
Deputy Manager - Brand Marketing
Mobility - Marketing
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Thursday, October 8, 2015 5:43 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
Importance: High

Dear Sir

I have communicated to you earlier as well that all the relevant details asked by you were sent to Hitesh. I had illustrated your entire debit on various instances and respective investments in HDFC MF.

The investments made were through HDFC Bank and your concern regarding debit and investment mismatch was addressed in earlier mail, the details sent to Hitesh and you. If you want I can provide you with trail mail reflecting the same.

I wish to inform you that the first time we met was after you had raised the issue. I had come along with Hitesh. You had asked for an explanation and since the investment was made in HDFC MF Schemes (through HDFC Bank), I had provided with the answer to Hitesh and later forwarded to you on insistence of Hitesh.

I urge you to take up the issue with Hitesh.

Assuring best of services. Feel free to call me in case of any query.

With
Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 10/08/2015 12:55PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: RE: SIP ISSUE : MD Esclation : pathetic _ VERY BAD!!!
What the hell is this happening with my portfolio ???????????????? You guys taking this is very causally … Now I will see you in court!!!

Is this joke for you.. its pending since last 8+month every time you guys promise to get it correct.

Harish and Hitesh you both listen me very carefully and ready this mail properly trust me now I will write a application and mail too personal complain against both you 1 st upto higher authority believe me and then I will get withdraw my portfolio from country’s worst bank which HDFC.

Now I am not here to shoe the issue again I have the account statement of Myra & Garima but I will not show it you.

If you really want to know the issue go to account statement of Myra & Garima, meanwhile I am writing to some else on this front.

No thanks ! No Regards

Mazaak bana dea h aap logo ne ek genuine customer kaa!!

Rajveer Singh


Warm Regards,

Rajveer Singh
Deputy Manager - Brand Marketing
Mobility - Marketing
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. Rbi, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Tuesday, August 18, 2015 7:28 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE
Importance: High

Dear Sir

I have sent it to you again, to your email id [protected]@live.in

You would have received it from harish.[protected]@gmail.com

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/18/2015 07:05PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: RE: SIP ISSUE
Not received sir


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Tuesday, August 18, 2015 5:46 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: RE: SIP ISSUE
Importance: High

Sir

Its done.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/18/2015 03:26PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: RE: SIP ISSUE
Kindly drop it at my personal id [protected]@live.in in file case size is big.


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Tuesday, August 18, 2015 3:09 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: Re: RE: SIP ISSUE
Importance: High

Dear Sir

I have already shared it with Hitesh.

I have sent again from my personal id ( harish.[protected]@gmail.com) since I am unable to from my official id because of large file size.

Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/18/2015 12:43PM
Cc: " Hitesh.[protected]@hdfcbank.com" < Hitesh.[protected]@hdfcbank.com>, " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: SIP ISSUE
Pl share the statement sir


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Thursday, August 13, 2015 12:26 PM
To: '[protected]@HDFCFUND.COM'
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: SIP ISSUE

Sir haven’t received the compile statement .

From: [protected]@HDFCFUND.COM [ mailto:[protected]@HDFCFUND.COM ]
Sent: Thursday, August 6, 2015 2:22 PM
To: Rajveer Singh
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: SIP ISSUE
Importance: High

Dear Sir

I have sent the scanned copy to Hitesh from my personal id since I was on tour and the file is large.

Hitesh,
Please coordinate with Rajveer Sir and send him the scanned copy.

Please find below the transcript of the mail as under for your reference,
[protected] Forwarded message[protected]
From: < harish.[protected]@gmail.com >
Date: Tue, Aug 4, 2015 at 8:47 PM
Subject: Scanned image for Mr. rajveer
To: " hitesh.[protected]@hdfcbank.com " < hitesh.[protected]@hdfcbank.com >


Dear Hitesh

Please find attached the scanned copy.

I am on tour to Chhindwara so cannot reach you personally. The attachment includes both mutual fund statement and hdfc bank account statement for Garima Shukla And Myra.

I have used below acronym to mark debit and respective investment which is reflected in both investments,
E1 - 1st instalment in Equity Fund
P1 - 1st instalment in prudence fund
T1 - 1st instalment in top 200
C1 - 1st instalment in capital builder
B1 - 1st instalment in balanced fund
G1 - 1st instalment for Garima Shukla

There are two SIPs of Garima Shukla but only one has been done by HDFC BANK, in HDFC equity fund. The other debit being reflected every month from Garima Shukla's account is not under banks code, the sip was started back in 2011 and the entry has been marked by an underline for the amount debited in the statement for your reference.

The debit and investment match. I hope this is what you are looking for.

Please call me in case you have any query.

Sent from my iPad


Regards,

Harish Ghodki
Sales & Distribution
HDFC Asset Management Company Limited
I Floor, 8 Ranjit Tower,
Zone II, M P Nagar
Bhopal -462011
+91-[protected]


-----Rajveer Singh < Rajveer.[protected]@tatatel.co.in> wrote: -----
To: " Hitesh.[protected]@hdfcbank.com " < Hitesh.[protected]@hdfcbank.com >, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM >
From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in>
Date: 08/06/2015 12:31PM
Cc: " Parita.[protected]@hdfcbank.com" < Parita.[protected]@hdfcbank.com>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Subject: RE: SIP ISSUE
Hi Harish
As discussed pl find attached separate account statement of Garima & Myra, pl work out accordingly and get the things on desired format.


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91) [protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Tuesday, July 21, 2015 1:23 PM
To: Hitesh.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Cc: Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM
Subject: RE: SIP ISSUE

Team

There is not official statement I have ever received on this till now shall I proceed it higher management for getting the clarification.

I know you people are not worry about all because it’s not your money, it’s my invested money and trust me I will get it back!!!


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Hitesh.[protected]@hdfcbank.com [ mailto:Hitesh.[protected]@hdfcbank.com ]
Sent: Monday, July 20, 2015 11:17 AM
To: [protected]@HDFCFUND.COM
Cc: Hitesh.[protected]@hdfcbank.com ; Parita.[protected]@hdfcbank.com ; [protected]@HDFCFUND.COM; Rajveer Singh
Subject: RE: SIP ISSUE

Dear Harish,

Please get it rectified.

This is long pending now, I have received the confirmation, when we last visited the client for rectification, from your team that the issue is resolved.

Request you to please visit personally, and meet Mr Rajveer Singh.

Regards
Hitesh Joshi.


From: Rajveer Singh
To: "Hitesh.[protected]@hdfcbank.com ", "[protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>, " [protected]@HDFCFUND.COM" < [protected]@HDFCFUND.COM>
Cc: "Parita.[protected]@hdfcbank.com "
Date: 07/20/2015 11:08 AM
Subject: RE: SIP ISSUE
________________________________________


I am deadly expecting revert on this????


Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
From: Rajveer Singh
Sent: Thursday, July 16, 2015 3:48 PM
To: 'Hitesh.[protected]@hdfcbank.com'; [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Cc: Parita.[protected]@hdfcbank.com
Subject: RE: SIP ISSUE

Dear All

I need immediate corrective action on it. This is almost pending more then 6+ month . if you are not in position to handle my portfolio kindly confirm I will immediate shut down my entire portfolio from the HFDC with due confirmation to respective authority.

From: Hitesh.[protected]@hdfcbank.com [ mailto:Hitesh.[protected]@hdfcbank.com ]
Sent: Thursday, July 16, 2015 2:47 PM
To: [protected]@HDFCFUND.COM ; [protected]@HDFCFUND.COM
Cc: Parita.[protected]@hdfcbank.com ; Rajveer Singh
Subject: Fw: SIP ISSUE

Dear Harish,

Please find the appended mail of the client.

The status of the SIPs is still not on track.

Kindly track and please get it rectified. We have already done the documentation twice to rectify it.

Thanks and Regards
Hitesh Joshi
[protected].
----- Forwarded by Hitesh Joshi1/Retail Branch Banking/M.P.Nagar-Bhopal/HBL on 07/16/2015 02:41 PM -----

From: Rajveer Singh < Rajveer.[protected]@tatatel.co.in >
To: " Hitesh.[protected]@hdfcbank.com " < Hitesh.[protected]@hdfcbank.com >
Cc: Garima Shukla < garima.[protected]@hotmail.com >
Date: 07/16/2015 10:02 AM
Subject: SIP ISSUE
________________________________________


Dear Hitesh

As discussed…

Till May amount was deducted from both the accounts (refer date as 10th of every month). June and July amount was deducted only from account. But it was less in Myra's SIP that is 6000 only and 3000 as my SIP which should be 1000 and 2000 respectively.

Also what are AMB chages deducted from Myra's account in the month of june and july.

Warm Regards,

Rajveer Singh
Team Member - Marcom
Mobility
Tata Teleservices Limited
T: (91)[protected], M: (91) [protected], F: (91)
Kwality Globus, Plot No.1, 23, Opp. RBI, Hoshangabad Road, Bhopal, 462011, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx


GoDigital with 75+ transactions on the HDFCBank MobileBanking App . Available on Android, iOS, Windows, Blackberry.

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Know more about us on www.hdfcbank.com .

____________________________________________


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Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. "


GoDigital with 75+ transactions on the HDFCBank MobileBanking App. Available on Android, iOS, Windows, Blackberry.

Get the Power to Pay with HDFC Bank PayZapp . All Payments, One App, One Click. Download from Google Playstore.

Know more about us on www.hdfcbank.com .

____________________________________________


Disclaimer:
"The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
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[attachment "Myra.pdf" removed by Harish Ghodki/Bhopal/HDFCFUND]
[attachment "Garima.pdf" removed by Harish Ghodki/Bhopal/HDFCFUND]
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.
For further information on HDFC Mutual Fund, please visit us at our website . Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Disclaimer:
The information contained herein is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus / alteration of our e-mail by a third party after sending. The contents of this message do not necessarily represent the views or policies of HDFC Asset Management Company Limited.


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[attachment "KYC Doc.pdf" removed by Harish Ghodki/Bhopal/HDFCFUND]

Due to OTP in net banking direct pay for irctc website most of the time my takal ticket goes to waiting list. I know that irctc have made OTP mandatory for direct pay. But if you are keeping a service active then it should be accessible all the time without lag. Please address this problem ASAP.

I had requested for redemption of my HDFC Credit Card (ending 8523) points as flollows: Date Redemption order No. Points Quantity Remarks 18/9/15 [protected] 3085 1 Philips Juicer-Citrus Already received. 18/9/15 [protected] 9900 12 Not received. Several e mails regarding this has not yielded any results. Since they could not provide the Gift vouchers for such a long time, it was suggested that Redemption may be revoked and 9900 points may be credited to my Cridit Card account. But they are reluctant to do even that. Every time I write, they reply after 3/4 days to say that give them time for 7 business days to resolve the case. But even after two months they have not done any thing. Neither they have given the Gift vouchers nor they crediting the points to my account.

This is Kiranmayi.Mandali In the year 2013 i have taken one HDFC sampoorna samriddi policy[protected] which is of not market related.Quaternary mode:6256/-per 4 months.Upto 2014 October i have paid.After that i coulnot pay the premium.So i want to cancel that policy.Its a 5 Year policy.Please help me to get back my premium amount.Previously they told your policy is in lapse status.Previously they mailed me to revive my policy but now they kept me one mail to reinstate the policy.So please help me to come out of this matter. Previously i have taken policy at HDFC Hyderabad.Now at present i am residing at Vizag.

Hello,

I have purchased HDFC ergo policy on my credit card. I got a call from HDFC bank, and asked me to buy a policy worth Rs 11231, for 2 years on credit card and they said if I want to cancel the policy I can cancel it anytime within 15 days of receiving the policy and full amount will be refunded.

I requested for its cancelation, few days after buying the policy. Now they are saying they will refund around 4000 Rs. as 7500 is deducted for some service charge, courier and processing fees.

They are torturing me and forcing me to not to cancel the policy. They are not even ready to listen and their customer care executive are so rude. They are saying ki "Its your mistake that you bought the policy". I mean WTF, they dont keep their words and how can they blame customer.

Following are the Details
Policy No :[protected]
Customer Support Person Name I talked with : Priya
Employee ID for HDFC Customer Executive : C10198

DONT EVER TRUST HDFC, THEY JUST MAKE U FOOL.

Regards
Lofty Khanna
[protected]

I booked flight ticket through smartbuy (Goibibo.com) on 20 October 2015 for the journey date 15 November 2015.

I made cancellation on 12 November 2015 by Goibibo.com and they sent me confirmation mail for the same and initiated the refund process.

I forwarded the mail to [protected]@smartbuyoffers.co for further procedure but didn't get my money.

And I am very much frustrated with the costumer care service of HDFC smartbuy. Its worst service provider.

Hi, Myself Sanjeev Kumar. I lost my credit card 3 years back when i was shifting from North to east and i dont have credit card number at present neither i m in phone banking with HDFC bank. for this i contacted many times in HDFC call centre and they ask me to route thru HDFC branch, when i visited HDFC branch they asked me to contact call centre. Please help me, may be you can find me in the defaulter list of HDFC credit card. I can provide you my Pan card number - BEKPK9408K and my date of birth-25 NOV 1981.please support to find my credit card number so that i can work on it to block it for ever.

I have made an international transaction from my Debit card of 73, 449 INR. I have been charged around 3000 INR with the below transactions.


16 Nov 2015 DC INTL POS TXN MARKUP+ST[protected] 16 Nov 2015 2, 950.57
09 Nov 2015 DEBIT CARD PUR ADJ DT 05-11-15 013105 09 Nov 2015 499.71

This is really too much. For 73.5 k INR charging 3k as POS and other fees.
I would like to cancel my account where the bank is levying too much of all these such of transaction and losing hard earned money

I have owned the HDFC credit card since 2010. My credit card bill of some 20k was due on the 10th of nov. I was unable to make the payment due to the festive season and also being out of town for work. Now this week I have received not less than 10 calls everyday. The calls come at any time. I am unable to attend my meetings. If I cut the call, they call repeatedly till I pick up. If I block the no I start getting calls from other no.

I have told them nicely and then later in anger that I will be making the payment soon but this doesnt seem to be enough. They use abusive and derogatory language. And humiliate you to the extent that no human should be humiliated.

I wish to now have no association with HDFC. Despite the fact that I have repeated investment in the bank, such behaviour is just unforgivable.

Make sure you deal with a better bank when you take a credit card etc. because even 5 years of no delay in cc payment wont help.

Disgusting!

I had submitted all my documents on 4th Nov'2015 and I was promised that I will get my credit card in 5-6 working days. The application no. is CC24919969 under r REF NO. [protected]W1. Though I had submitted all the documents required the bank did not issue my card. I got no communication from the bank except a message that I am supposed to reply to a letter. No letter was posted to my mailing address. I have been calling the assigned managers from the bank regarding this but they never receive the call. I am mentally traumatized by the behavior of the bank. I am supposed to travel on Monday i.e. 23rd November and I do not have any financial security for my foreign trip. If the company was not able to issue the card on time they should have denied it earlier itself.

I request the bank to compensate for the trauma they have caused to me and issue my credit card on time to me

Hi, I took term policy by hdfc life under click2protect plan. I applied for it in the month of sept. The policy reference numbers is 17824584 respectively.I underwent the medical tests suggested by hdfc life and the reports came clear. I have dust allergy but i dont undergo any treatment or take any medicine. It is a normal thing. I mentioned both this thing in the policy documents. Ever since then I get calls atleast 2 times a day, almost everyday.Further to it, i filled another questionnaire clearly mentioning that i dont have any problem and even the medical tests that they conducted came clear, but the calls didnt stop there. They keep asking me for filling the questionnaire that i already filled and for the medicine prescription that i dont even have(coz i am not under any medical treatment!!!) I finally had to say that please cancel my policy but they arent even giving the full refund. I want to get rid of this continuous tension and mental harassment.

HDFC Bank has also cheated me by not giving salary for the last 4 months also. The sales officer name was MR. Vishnu from Ameerpet branch. He said that he has my PAN card and will track me down since I have complained against him for not giving salary. I have recorded that phone call. I am very scared and want legal help. Please advise.

My name is Rhythm Shah. The account opening form didn't say about charges for SMS Alerts and hence I opted for that and now, I was charged Rs 17.10 for SMS alerts and DC INTL POS TXN MARKUP+ST was also applied for Rs 27.47 when I only swiped once at a Local Restaurant in past 2 weeks. It was applied earlier too. I emailed HDFC asking if I can use the card at an international PoS as I was already in Australia and I received a reply saying I can use but when I did, the tranx was declined. I went at the home branch asking for the details and while I was waiting in the queue, the guy at the counter was accepting passbooks from people who just entered. When I asked that guy that we're in queue too, he gave ma an angry look and then when I asked about my queries, he was being rude and I was told 'why hassle for Rs 20-30'. It's the money we earn by working hard. I haven't heard any other bank charging for swiping debit cards. I know you guys have charges for swiping at petrol pump and such places but also a local restaurant? I'm not happy with HDFC services.

Hi, I am writing this to put the hardships we employees undergo in hdfc bank I work. I am made to sit late at office around 10pm sometimes more. I am not paid any incentives, no conveyance charges, also sent out to do business but without conveyance charges I find it hard to manage. The seniors behavior is also not good he keeps shouting at every staff if there is a lack of business and forcefully make us put our money into the business. This is the case of every employee if this was my case alone then I would have left but leaving the organization doesn't save the others please help us regarding this issue. If we were to work extra hours then make sure we earn additional wages for it. Thank you

I am an Indian citizen residing overseas and I have a resident bank account with HDFC bank. I want to update my mobile number to overseas number as I am unable to perform transactions due to OTP being sent to my old number. When I sent a request to customer care, they didn't process the request saying my signature didn't match with bank records. But this cannot be the dead end and there must be some work around for this problem. I have sent additional documents such as passport, driving licence and Aadhaar card but they are not ready to process the request just because of the signature. I have around 5 Lakh rupees in my account and I need it to be transferred immediately for my college admission process. HDFC bank cannot be so inconsiderate to my request as I have provided all other details to corroborate my identity. I am highly disappointed with the customer service and I need my mobile number updated as soon as possible as that is the only savings I have.

Hi, Yesterday[protected] i received my credit card and i got one otp code for generating new pin for credit card. But something problem in your machine and i could not able create new pin. I tried to create new pin again but it showing you already verified your card. I called your customer care regarding this issue. One of your executive said she will give request for new otp again. Still i didn't received otp. I tried to call your customer care again but no one responding my call. I am totally fedup with your service. What i will do now???? Regards, muhammed Thanseeh