HDFC Bank Complaints & Reviews

Hi, I initiated a process of buying online term plan of HDFC click 2 protect on 07/10/2015. Policy Plan - Term Plan of 50 Lakhs Cover Application No. - S[protected] Proposal No.[protected] Premium - Rs. 5367 Deducted - Rs. 10, 734 I was wrongly charged twice Rs 5367 for a single policy of HDFC click 2 protect on 07/10/2015. I sent a mail regarding this on 08/10/2015 to resolve the issues. As this was not resolved, I requested for cancellation of policy on 09/10/2015. I sent a mail for cancellation of policy on 11/10/2015. The same was confirmed on call beforehand. Since then, several follow up calls and mails has been dropped but there is no any valid response. Its going to be almost a month, but there has been no resolution. Their customer care is pathetic and always keeps me on hold in the name of system check and excuses are given when I request them to transfer the call to the senior supervisor. Even their assurances to act within 48 hours have failed many times. Once the premium is paid, onus is on customers to follow up every then and now whereas there have been no accountability at all from HDFC's side. I want them to pay for their in-accountability, casual approach and causing mental agony to the clients. Genuine Query: If simple issue of cancellation request within 2 days of initiation can not be resolved even after a month, are they even competent enough to function in this market? Thanks & Regards, Sudhanshu Pandey -[protected]

HDFC life insurance is such a poor insurance company that they even doesnt care for their customers, They will never call you even if there is requirement from their side, you have to call them time to time. Custumer care representatives are so chep that they even dont know what their policy for work is decided, every representative will give you different different solutions for a particular problem. Not a happy after dealing with HDFC.

I transferred an amount of Rs. 38000 in my hdfc bank account on 02/11/15
surprisingly an amount of Rs. 23750 was hold without any information
and when i tried to call and visited HDFC bank they are unable to give any information and says this is due to credit card. due to a theft i blocked my credit card and i have not received any credit card after that and for last one and half years i have not used hdfc credit card so how can they hold an amount just like that. i tried to call credit card department and they are unable to resolve my issue and gave me a number[protected]/02 and no one receiving call on this no.
Now i am helpless as my amount is hold and i have to survive for one month
I request a refund of my full amount and if HDFC bank needs some amount they can talk to me on this but this is not the way as no one is responding

Hi,

I got the credit card with my salary account for Rs.20K as credit limit that was equal to my salary. I never used card and I lost somewhere else. Bank is still charging on account not ready to come for a settlement. Initially customer care executive were told me that if you are not doing any transaction for 6 months, settlement will be done.

I have applied home load in hdfc at coimbatore. On AUG 15...still processing is going on no proper response I spend almost 5000/rs excess for document purpose...but no use if hdfc not ready to move fast you should inform frankly know at least we will arrange some other way waste lof time and money...I got upset on hdfc work process...

I requested to employee of hdfc life insurance for duplicate of my life ins. Policies with all paper formalities since 4 months back. But till now i have not received copy . When i asked to employee of hdfc life he have not give me satisfactory reply . So please take a necssary action to solve my problem

This is Simpal rao . I have a salary account in your hdfc bank in the noida sec 1 branch. my account [protected]. From the last 2 months i am getting a debit transaction description in my account of rs.16.00. and again rs.96.00 deduction, i have no idea why this amount is deducting from my account . so kindly i am requesting you to let me know that for what i am being charged with this amount . I am also attaching the snapshot of the debit transaction statement . name simpal rao mobile no [protected] email simpal.[protected]@rediffmail.com Regards, Simpal

I applied for HDFC Credit Card and got Reference No : [protected]S2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Still i didnt get the perticular reason for rejection. This was worst service ever i got from HDFC after calling them multiple times. If they are not willing to give credit card to us then they shouldnt call us.. They have to varify or background first and later they have to contact us to give card...

I have wasted my time so much for this hopeless thing, too many calls i did for customer care.

Sir/madam,


Today i try to withdrawl amount in my account the sum of rs-10000/- in trichy thillainagar branch, hdfc bank atm.(As the normal process).I insert my atm card and entered the pin number, that atm machine as reflected. ( is not valid, the transaction has not been complited).So amount has not been collected.But the intimation message is recived to my mobile number, it as been mentioned. (Rs.10000 debited to.Sb4565ac bal 20521.Siawcn61thil.Nfso06510003panayapatti on 03.11.15 at www.iob.in register for net banking.Recived 11:01:23am today)

So kindly revised my amount of rs, 10, 000/- to the same account.

For your reference i enclosed my bank details with this mail.


Name-a.Thennammai

Bank-indian overseas bank

Branch-panayapatti

Account-savings

Account number[protected]

Ifsc code-ioba0002762

Please do the needful for us.


Regards,

A.Thennammai

I have applied for HDFC Life Click 2 Protect Plus online on 22-Aug-2015. They promised that with in 25 days the policy will be in force. But till date the policy is still in proposal state and there is no contact person for resolving any issues. I made the payment on 22-Aug-2015 and I completed my medicals on 19-Sep-2015. On 13-Oct-2015 I got a mail stating that the medicals were uploaded in the system. It took a total of 24 days to get the response. Whenever I call customer care people they have the standard answer of 3-4 working days, and if we call after 4 days some other customer care executive will pick up and again repeat the same sentence 3-4 days. Finally on 24-Oct-2015 they sent mail that medicals are received and 1 more medical test to undergo. I went and completed that test also and now its been 10 days that I have completed the test. They are again repeating the standard answers 3-4 days. When I ask them 3-4 days is already done then why are you again saying as 3-4 days? They don't have answer for this. It seems they are payed for giving only standard answers as 3-4 days, medicals not yet received. No one from HDFC Life will be available to call you back or report the issue. Its only the customer care executives we can contact and it's a waste of time contacting them.

Hi, I have account in Hdfc bank and tried to withdraw cash from DCB bank ATM. Cash was not withdrawled at the time of transaction ATM was technically hang. Now bank is saying cash was dispensed and nothing can be done for this. Request your help and immediate action. Regards, Shwetank

Dear Team When I am open account at that time my RM is ask me no single charges will apply in your account . but I am check my account after 2 year I am check my account and found AMB charges. after I have contact my RM but RM change right now not a single RM in HDfcbank and he is revert me I am not doing your work . So I call to customer care & nodal officer but till date that team also not support to us . kindly do the need Thanks Tarik Gagnani [protected]

Hello, I withdrew Rs.1500 on 21st of October 2015 from an HDFC Bank located in Mindspace, Airoli - Navi Mumbai. One of the 500 note was torn in the received cash from the ATM. Request you to help me replace this note. Regards, Priya

I have received calls from HDFC bank employee claiming to return the money charged on my card during last year. Since he just only asked for only last 4 digits of my card and no transaction can be made only by knowing last 4 digits then i got a message that this 6754 Rs transaction has been made through my card no ending with **** through PAYUPAISA47779 at Gurgaon on calling back that person i made call to his seniors and then they said money will be provided back with 16 days but i have not received, though they claim to be HDFC employeee i am uploading the call number from which i have received calls +91 [protected] +91 [protected] +91 [protected] I used to get call from these guys that money will be provided back, but till no return, moreover nowdays i used to make calls but nobody picks phone

I m Danish khan
i have submitted a demand draft
on 09/07/2015 i have fill all the details correctly but they submitted it wrong because of this i am unable to give my exams due to negligence in work
hdfc bank phulpur branch allahabad


i am in trouble still no fast response is seen

kindly help me

I'm one of your customers in Hyderabad who got harassed due to Unhealthy climate in customer care has been observed through the CSR.
Certain aspects which are not allowed in customer care is being followed by HDFC Customer care. Being one of your loyal customer since 5 Years received such a pathetic experience where the associate (Sravani) didn't even showed interest to speak on resolving my simple query, started laughing on call by chit chating with her colleagues.

I've made my self repeat for 7 times to transfer the call to escalation team due to such a response. The worst part is, even after telling her that i want to complain on her and hence i'm asking to transfer the call. She again asked the reason to transfer.

My initial experience on Credit Card Banking gave me a delightful experience which provoked me only to speak to CC gave me a harassment on the call.

Expecting some measures to be taken to arrest such an experience towards your customer through proper coaching and feedback

This is in reference with the amount deducted from my salary account towards some useless Demat account which I never opted for. I think the Hdfc representative who came to my company while opening the salary account must have opted in everyone for this demat account without any knowledge to anyone. And the most funny thing is that they will come to your doorstep to provide u services and will ask to visit their branches for opting out of it. Hdfc bank doesn't seem to be trustworthy at all and there seems no transparency in their service. I will surely not use any of their services in future and advice others too. HDFC should refund the amount asap and close this demat account immediately from their end only.

My name is nithish krishnan from kollam dist kerala.account no:[protected]F50878)this is to inform you that i had purchased a bajaj pulsar 150 registrd no: kl 2 r 9367 0n 2004 in my father`s name on loan from centurion bank kollam.before completing my 2 wheeler loan i got a personal from centurion bank with 24 cheques started form[protected] ended in[protected]. the personal loan amount details are as follows loan amount :21000-centurion bank processing fee711=20289 24 emi with rs.1323 1323*24=31752 cheque no:508276 to 508299 interest = 11463 rate=23.3% FLAT i completed both loan. 2 wheeler loan ended in[protected] personal loan ended in[protected] From that day onwards i was asking for the noc from centurion bank.they told me it will come from Bombay office to my home.but i didn`t get it.After the takeover of centurion bank by hdfc bank we received 5-7 threatening call which was received by my mother.they are telling that 4 cheques were bounced.and i met Mr. Krishna kumar HDFC bank kollam branch kerala (i think he was the collection manager)i have all 24 cheque cleared statement, which i submitted to him. he understood it and assured me to get noc.but nothing happened.in my inquiry i came to know that Mr.Krishna kumar shifted from kollam to trivandrum or else.i met another manager in kollam hdfc.he also said4 cheques bounced and i have to pay more than Rs.15000 to get noc i gave the copy of bank statement to him and he said he has limitations and the centurion bank loan details is in bombay, so better pay the amount and get noc. i have all documents i am ready to submit any where. What can i do? for 20289 i paid 31753 the agreed amount.how can i pay more? is this the way hdfc understand our world? i need justice. let me out from from the dark face of banking. my email : [protected]@gmail.com

I want to raise a complaint here that, HDFC Smart Buy is fraund and cheater company and they are not refunding the cancellation amount to credit card. After several complaint via emails/calls. Smart buy team to not working towards it. Details of booking are as follows: HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: N6EF5CPWF Booked Request ID : GOFLDAPIHDFCb[protected] Booked on : 07-08-15 Cancelled on:[protected]:46AM HDFC Complaint no : HDFC[protected] I would request the readers to refrain from buying anything from HDFC Smartbuy, they are biggest cheater Regards, Ashutosh Phoujdar [protected]

I'm opened new HDFC bank salary account but i did not received welcome kit, thats why my account was blocked . After 1 month i submitted new address with valid document but after 10 days my account not updated . i want to open new salary in other branch that's why i'm trying to unblocked my old account and then closed, but still no body solved my problem. i dont know how to resolved this issue. plz help me because i dont have any other solution .