HDFC Bank Complaints & Reviews

I had send 2 mails in National Consumer helpline but my problem still not resolve all the details of mail is given below, i wish you will solve it as early as possible I m applying loan balance transfer from GIC to HDFC Ltd. 1) As per the Bank instruction i will give all the document step by step and processing fee Cheque to bank executive Indresh Nishad. 2) after few days(10-15 days) i called the banker Mis Priya and ask about my status but there is no reply for 2 days. 3) after a 2 days one of miss Archana called me and clear her quries and then after also process will stop. 4)Afetr few days i called the banker then the executive send me a massege for further documet. 5) After i collect the documnt i will give them and ask about time to sancation they told me will inform you. 6) Then after 2 days called me and ask me about builder NOC at the time he told me same i ask them if you any think want then told me at this time after word i will naver give you anything at that time Mr. Ravishankar Mishar Manager told me its ok its a last document(ie suddnly want them urgently) and told me sir you pls get it urgently you will get the cheque for same day(because of month end for his target achieve). 7) In morning 30th November 2015 i collect it from my builder office and gave them but they told me Sir its too much late today. 8) on 2nd Dec they told me Sir want CC i.e. not in agreement i told him if i m gave you document 15 days before you cant saw the documnet now you told me at last that you will having another documnet. now today is 3rd Dec and my previus bank ECS date is 5th Dec. First the Priya talk me abt the processing fee waviur then after few days she mssage me that waviur is not for self employed, i will told them my loan is joint loan my father and me. My father is Govt. Servent and i m self employed, my father is first applicant, but the Ravishankar told me that you are qualify as a Self employed hence the waviur is not possible. Now I will also talk with my lawyer for the same because your company harase me and its final to launch a complaint against your HDFC ltd. and will send you a copy for the same. [protected] hi team, Right now the same you are going the one document come once again at the last moment, i.e. 7.Consent letter from sibling in HDFC format. No baody had told me abt this and nor having any format like this, when i called the mulund branch then your executive told me about the same and told me if i cant give the complete format i cant recieve cheque. Its realy too much harasment from your end and now onward i dont have submit any document from my end cause i had already given you too much documents for the same. I want reply very soon about this matter. Docket No.[protected]

My friend deposited a sum of 1000rs to my HDFC account from an HDFC bank, on Dec 1st 2015, and on 9th of the same month, 114 rs was deducted from my account saying this as an 3rd party transfer. When we deposit money in the account from the same bank, how can it be 3rd party transfer ?? (3RD PARTY CASH TXN INC ST & EC 011215) If i get deducted 114 for every 1000rs i deposit the why should i say it as a savings account ?? My Account number: [protected] customer ID: 61741609 Kindly take this complaint into consideration and do the needful. Thanks and regards Anoop S

I am hdfc bank customer, at 8 december some one access my account from icici bank atm and withdraw money without pin and debit card, i have log the complaint but hdfc bank doing nothing. even i coordinate with icici bank they are saying if hdfc will create a request for documentation in that case they will give full support.

I dont know hdfc bank is doing what. please take an action for that matter matter.

regards
ravi gupta

I am the owner of a Renault Duster RXE - Vehicle number : DL8CZ 7013 I had applied for a claim at the Okhla Service Center : Claim Policy Number C[protected]. A cement truck dropping off pebbles on the road, one pebble had landed on my windshield, which i later saw had cracked.( First the crack was small, then it spread in 3 days). I had braked and let the truck pass as the lights turned red. Same instance a white sedan was trying to take a U-turn, hit my parked car's entire left side and drove away. The same issue was reported while trying to claim. At first the agents refused to give my windshield claim, saying both things couldn't have happened . Then my Renault service agent called to inform me that the front fender and the doors were approved. On that call i didn't realize that they had refused to add my back bumper to the claim. So i called the senior agent to approve my windshield since it was the same accident and anything can happen. Accidents don't just happen the way we think can happen. Meanwhile the agents informed me that i can get my windshield replaced on a 2nd claim. What they still didn't tell me was that the value of the car will drop down with each claim. When i went to pick up my car, i saw that the back bumper was not repaired. And the car doors were just painted and the dents removed. On asking the agent he informed me that the claim was refused for the back bumper and the doors and front were approved for claim. When I called the concerned representative he kept insisting that the back bumper was an old accident and that it was rusted. The part HDFC ergo refused claim on was not rusted. My car is washed each day and there is a Neem Tree under which my car is parked. The dent was allowing water to settle and needed to be scrubbed clean each day. If there is at all any sign of rust, its because I was unable to drain out all water, for 5 days before the car was sent for claim inspection. What i want to know is how is half the story accepted and the other half neglected? I was the one in the accident and with the car. I should know how it was damaged. How can someone on mere look tell me one dent is from present accident and the other is from a previous accident? If for one instance i take it by the agents word, then its simply not possible that the back door wont have taken any damage when the area right adjacent to is hammered in! And if any one applies even the basis sense, a small part like that cannot possibly have taken a hit without impacting the side, back or the door, which too were damaged in the same accident. I cannot accept the fact that HDFC ergo would give half the claim and start making up their own stories, based on their own conclusions. Because in that case they shouldn't even bother to ask the customer what happened if they are so easily able to tell the cause and process of the accident ! I have one request. Either give me my entire claim or NO claim at all. I want my zero debt back, as if the insurance company wishes to remake the same damages they can. Because i refused to be tricked into saying yes to big car body part words. On phone they accept me to understand what was approved. what wasn't approved. What part of the story they will accept and what part they will force false so that they don't have to pay up. Ladies are not in all parts of the cars, but they do understand when they are trying to be made a fool. The entire accident happened as was told. No lies. I refuse to be forced into half a story simply because your insurance company thinks otherwise. Please resolve this issue.

Dear Sir,

Hdfc credit card departmennt has been unfair with a client by adding extra fees to a cluent's credit card

I am banking with hdfc bank from past 10 years but they dont have courtesy to listen to our complaint or to resolve it i have been charged rental for a edc machine which is not there....

Flight booking transaction was done on 19th October 2015 at 8PM with order id "[protected]" and it was cancelled by them for price fluctuation on 19th october 2015 at 9PM, and after putting various mails to support team i am not getting a proper reply nor the refund is been processed for the cancellation even after 2 months now.

I had received a cheque # 043245(ORIENTAL BANK OF COMMERCE) from Srinilayam chit fund hyderabd which was deposited in a HDFC ATM Drop box gaddiannaram branch (this atm is beside HDFC BANK ) on saturday[protected] between 11 am to 1 pm. However the cheque is still not posted in the account till now. I have also raised a complaint #hydc[protected] through HDFC call centre but still i didnt get any response from HDFC team. Could anyone advice me how to proceed on this further Thanks Yougesh Challa [protected]

I am an HDFC BANK customer, I have my Corporate A/c. my a/c no is "[protected]" on 08/12/2015 RS-900 is deducted from my a/c for AMB CHRG INCL ST & CESS FOR DEC2015 .If i have my sallary A/c then How will u Deduct My Balance without giving Any Notice. Now want to refund back my money as soon as possible.MY contact no-[protected]

Hi All, My account was zero balance account. It was salary account. Because of some reason, now its not a salary account. In Month of October&November due to some reason I utilised amount from HDFC and my balance was not maintained. Kindly find the below deduction transactions. They have debited about Rs, 687 for Nov 2015 and Rs. 684 for month of Oct 2015. Also about Rs.287 for Amb chrg incl st & cess The above following are the transactions that happened with out my knowledge. Kindly resolve the issue ASAP. I need my money back. Let me know if you need any details Now i want to refund back my money as soon as possible. .MY contact no-+91-[protected]

Hi, I'm having one personal loan, two wheeler loan, credit card and a salary account in HDFC Bank. 9 months back, I submitted pl application to hdfc and rejected due to RS.35 unknown outstanding of my two wheeler loan. Again I submitted a pl request after 3 months and this time bank rejected loan by blaming my tracker of my personal loan. I used to pay all the emis correctly. But, still bank giving disappointment. They told me to apply again on December 2015 and I applied this month again ( proposal number :[protected], this time bank rejected by telling unsatisfactory norms or something like that. I have some outstanding in my creditcard, I need to settle it immediately. And my existing loan interest rate is high, and need to reduce by 5.75% with a new loan. I'm doubting HDFC is blocking my loan to suppress these settlement. Please give immediate solution, else I may have to change my salary account to some other bank and avail loans from them. If I'm moving out for another bank, I can avoid all the products from HDFC. Personally, I would like to continue with HDFC services, so revise my application one more time and take a proper and valuable decision from your side ASAP. Thank you, Customer ID 56476890

Dear Team, Actually i am having a credit card of HDFC BANK, with the O/S Amount of INR 45000 i am looking for settlement ASAP. Every month i am paying to bank but due to high interest rate amount is going high. Please help me out with this & seetle all the things with minimum amount. Regards, Chandan +91 [protected] Email Id : [protected]@gmail.com

Complaint Number on HDFC: BALC[protected] My mobile number is not updated even after 15 days of account creation. Without Mobile number associated to the account, i'm unable to receive OTP for funds transfer or even can't add accounts. So i raised a complaint regarding this High Priority and later when i'm asking for the update they are simply hanging up the phone on me and it happened TWICE. I even entered clearly in the account opening form, but why they are taking so much time wasting my time and upsetting me. This is truly and very unethical behavior, asking details is a CRIME?

On 7th Sep 2015 i paid the HDFC Life premium of 25k using my HDFC Bank credit card. After few weeks i got a message from HDFC Life that my policy will be lapsed soon due to non-payment of premium amount.
Since then i am writing/visiting HDFC Bank and HDFC Life offices but both are denying the payment. My 25 thousand rupees has NO record since 3 months.
My credit card statement clearly says that i have paid 25K from my side but Merchant (HDFC Life) is denying the payment. HDFC bank has already deducted the amount. I have become a football between both the sister concern companies. I requested both to speak with each other and track my money but they never do as they are not sincere to resolve the issue.

Dear Sir, 1. An amount of Rs. 1, 20, 000/-was deposited by me on 03rd December 2015 by way of transfer from State Bank of Patiala, against due amount of Rs. 1, 19, 588.45 for the month of December 2015 of my HDFC BANK Credit Card #: 552274XXXXXX4073. 2. Today on 09th December 2015 HDFC Bank has deducted an amount of Rs. 19588.45 from my saving account of HDFC Bank for this month i. e. December 2015 as minimum due. 3. I have never opted the autopay facility for my credit card account. Whereas HDFC Bank saying that This is with reference to the autopay facility availed on your card account wherein your nominated bank account gets debited towards your credit card dues for total amount due as opted by you. 4. As I have already deposited amount of Rs. 1, 20, 000/- on 03rd December 2015 by way of transfer from State Bank of Patiala, against due amount of Rs. 1, 19, 588.45 for the month of December 2015 of my HDFC BANK Credit Card #: 552274XXXXXX4073. HDFC Bank's action proves their carelessness as well as cheating with me. 5. Bank Statements showing payment and deduction are enclosed here with. In view of above besides taking stern action against the HDFC Bank it is requested to direct the HDFC Bank that:- A:- An amount of Rs. 1, 20, 000/-was deposited by me on 03rd December 2015 by way of transfer from State Bank of Patiala, against due amount of Rs. 1, 19, 588.45 for the month of December 2015 should be acknowledged immediately. B:- Amount of Rs. 19, 588.45 wrongly deducted from my saving account of HDFC Bank should be credited back to my account immediately. B:- In future no amount should be deducted from my account as AUTOPAY against my credit card.

Dear Sir/Madam, I am an ordinary citizen and also a HDFC bank customer for more than 5 years now. I have purchased this policy in a good faith but it seems like you have no trust in your customers. This procedure of documentation is worse than a Government run company. Now let me put this in perspective, On 16th September 2015, My wife ( Joan Rita Obrien, ) admitted to a Non networked hospital due to high fever, she was 7 month’s pregnant then. Initial diagnosis said that it is “ Dengue” ( diagnostic report sent to you), and the treatment started accordingly under the supervision of two doctors. Later tests conducted for dengue showed negative and the doctor concluded as viral fever (please check discharge summary). Case sheets and treatment ( in patient) already submitted to you. I am sure that you are competent enough to recognize the treatment provided which is to bring down the infection. Now, while my wife was still in hospital my daughter Angel got high fever on 21st September 2015 and the Doctor at the hospital started medication and suggested few tests (you can see the lab tests reports attached dated 21st September). However, on 21st mid night (that is 22nd September) she was admitted and put on drips as the fever was not subsiding. This day care treatment admission was not conclusive and hence your request for final diagnosis report doesn’t hold good. Angel was discharged on 26th September 2015, with final diagnosis of Influenza B.( report is already submitted to you) will attach again with this letter. Your request for final diagnosis report looks like a tool for harassment. My plight at hospital did not end there as my wife who was pregnant, due to fever had to under go immediate c-section on 24th September( even before Angel’s discharge). These bills not submitted for claim as “delivery” is not covered in my plan. The baby born prematurely was in hospital with viral infection and stayed there for more than a Month. The Doctor treating the baby said, that mother might had the same infection. This also resulted in late submission of bills from my end. Now your request for case history of bronchial asthama of my wife, dear sir/madam, asthama is a very common phenomenon, which she had from birth. She is on inhaler for more than a decade now, there is no treatment under gone separately in the near past. Moreover, it is very much clear from the hospital records that it was diagnosed as dengue initially and then concluded as viral. Medical insurance reimbursement should be against the bills, which are original and authentic and also within the eligible claims, then why so much fuss,

I have issues HDFC credit card in the month of Feb 15 I lost the same in Oct 15. Same has blocked and new card has been issues but due to some reason it was not delivered to me after that i have not received any statement for new card or that new card is not linked with my saving account. It was showing no active card in your account. I was getting call from HDFC for payment of outstanding against new card. which I have not accepted because new card i have not received yet nor any statement for new card. I am receiving statement for old card only. after visiting HDFc bank i came to know that I can make the payment through net banking against my old card also so I did the payment and I have received the mail confirmation for the same but still HDFC has blocked my saving account and holded all the money from my account for non payment of credit card. after so much disscussion they are now agreed that they have received my money but now they are not returning my money saying that they will take full amount of outstanding and remaining amount i will received in the month end after deducting extra charges and all. Kindly help. How should I trust and make the payment against card which I have not received and no statement for the same and nor linked with the account. regards, Supriya

I took a personnel loan from HDFC bank for an amount of 210000 with an interest of 15%. Till now i have paid 11 EMI's with monthly emi amount of 5844. Now i want to close the Loan.As per bank process they have to charge 4% on outstanding principal amount. My outstanding principal amount = 175000. Closing charges = 4% on 175000 = 181000. But they told me to pay 189000 . I am getting frustrated with them.Please help me in this regard. My loan account number = 30451254.

Dear Sir/Madam The following are the transactions that happened with out my knowledge. Kindly resolve the issue ASAP. Attached below are the details. HDFC Bank Account 08 Dec 2015 AMB CHRG INCL ST &; CESS FOR Nov2015 deducted amount 343.50 & 08 Dec 2015 AMB CHRG INCL ST &; CESS FOR Oct2015 deducted amount 342 Account No. [protected] Deduct my account 343.50 & 342 Contact no : [protected]

I want to officially complaint against HDFC Ankleshwar Branch employees. They haven't been able to process my credit card application for 2 months now. The form was received by them on 31st Oct & so far there is no update on the status. I keep following up with them & they give me lame excuses every single time. I am an Imperia customer & I have been assigned a RM who is just unresponsive over this. Every time I call them they come up with some or the other demand either that is around my salary slips, my aadhaar card, my pan card etc. I have been chasing these guys for over 1.5 months now & I am still unsure when it will be processed. During every conversation, I have been told that it will be processed on priority which just doesn't seem to happen. My whole family has an impreia member account with HDFC for more than 10 years now & I am highly disappointed.