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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1375

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S
sumitsaboo
from Delhi, Delhi
Nov 3, 2015
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Address: Ambala, Haryana, 134203
Website: HDFC LIFE

I requested to employee of hdfc life insurance for duplicate of my life ins. Policies with all paper formalities since 4 months back. But till now i have not received copy . When i asked to employee of hdfc life he have not give me satisfactory reply . So please take a necssary action to solve my problem
Dear Customer,

Request you to write to [protected]@hdfcergo.com who will ensure that your query concerning your insurance is resolved at the earliest. Alternatively, you may contact the customer care of HDFC Ergo at the below mentioned customer care numbers:Toll-free:[protected] from any Mobile and Landline)OR[protected]from any MTNL and BSNL Lines)

-Anay
HDFC Bank Customer Assistance
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    simpal rao
    from Mumbai, Maharashtra
    Nov 3, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    This is Simpal rao . I have a salary account in your hdfc bank in the noida sec 1 branch. my account [protected]. From the last 2 months i am getting a debit transaction description in my account of rs.16.00. and again rs.96.00 deduction, i have no idea why this amount is deducting from my account . so kindly i am requesting you to let me know that for what i am being charged with this amount . I am also attaching the snapshot of the debit transaction statement . name simpal rao mobile no [protected] email simpal.[protected]@rediffmail.com Regards, Simpal
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      S
      Srikanth G Raj
      Nov 3, 2015
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      Address: 560066

      I applied for HDFC Credit Card and got Reference No : [protected]S2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

      Still i didnt get the perticular reason for rejection. This was worst service ever i got from HDFC after calling them multiple times. If they are not willing to give credit card to us then they shouldnt call us.. They have to varify or background first and later they have to contact us to give card...

      I have wasted my time so much for this hopeless thing, too many calls i did for customer care.
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        T
        Thennammai
        from Delhi, Delhi
        Nov 3, 2015
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        Address: 620018

        Sir/madam,


        Today i try to withdrawl amount in my account the sum of rs-10000/- in trichy thillainagar branch, hdfc bank atm.(As the normal process).I insert my atm card and entered the pin number, that atm machine as reflected. ( is not valid, the transaction has not been complited).So amount has not been collected.But the intimation message is recived to my mobile number, it as been mentioned. (Rs.10000 debited to.Sb4565ac bal 20521.Siawcn61thil.Nfso06510003panayapatti on 03.11.15 at www.iob.in register for net banking.Recived 11:01:23am today)

        So kindly revised my amount of rs, 10, 000/- to the same account.

        For your reference i enclosed my bank details with this mail.


        Name-a.Thennammai

        Bank-indian overseas bank

        Branch-panayapatti

        Account-savings

        Account number[protected]

        Ifsc code-ioba0002762

        Please do the needful for us.


        Regards,

        A.Thennammai
        Dear Customer,

        I would request you to email us at [protected]@hdfcbank.com along with your account details, payment detail, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will revert to you on priority.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Syed1982
          from Hyderabad, Telangana
          Nov 2, 2015
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          Address: 500081
          Website: www.hdfclife.com

          I have applied for HDFC Life Click 2 Protect Plus online on 22-Aug-2015. They promised that with in 25 days the policy will be in force. But till date the policy is still in proposal state and there is no contact person for resolving any issues. I made the payment on 22-Aug-2015 and I completed my medicals on 19-Sep-2015. On 13-Oct-2015 I got a mail stating that the medicals were uploaded in the system. It took a total of 24 days to get the response. Whenever I call customer care people they have the standard answer of 3-4 working days, and if we call after 4 days some other customer care executive will pick up and again repeat the same sentence 3-4 days. Finally on 24-Oct-2015 they sent mail that medicals are received and 1 more medical test to undergo. I went and completed that test also and now its been 10 days that I have completed the test. They are again repeating the standard answers 3-4 days. When I ask them 3-4 days is already done then why are you again saying as 3-4 days? They don't have answer for this. It seems they are payed for giving only standard answers as 3-4 days, medicals not yet received. No one from HDFC Life will be available to call you back or report the issue. Its only the customer care executives we can contact and it's a waste of time contacting them.
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            S
            Shwetanktech
            from New Delhi, Delhi
            Nov 2, 2015
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            Address: Meerut, Uttar Pradesh, 250001
            Website: Hdfcbank.com

            Hi, I have account in Hdfc bank and tried to withdraw cash from DCB bank ATM. Cash was not withdrawled at the time of transaction ATM was technically hang. Now bank is saying cash was dispensed and nothing can be done for this. Request your help and immediate action. Regards, Shwetank
            Dear Customer,

            I would request you to email us at [protected]@hdfcbank.com along with your account details, complete address of the ATM you are referring to, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

            -Anay
            HDFC Bank Customer Assistance
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              T
              Tarik gagnani
              from New Delhi, Delhi
              Nov 2, 2015
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              Address: 362001
              Website: google.com

              Dear Team When I am open account at that time my RM is ask me no single charges will apply in your account . but I am check my account after 2 year I am check my account and found AMB charges. after I have contact my RM but RM change right now not a single RM in HDfcbank and he is revert me I am not doing your work . So I call to customer care & nodal officer but till date that team also not support to us . kindly do the need Thanks Tarik Gagnani [protected]
              Dear Customer,

              Request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

              -Anay
              HDFC Bank Customer Assistance
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                P
                priya22thapa
                Nov 1, 2015
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                Address: 400708

                Hello, I withdrew Rs.1500 on 21st of October 2015 from an HDFC Bank located in Mindspace, Airoli - Navi Mumbai. One of the 500 note was torn in the received cash from the ATM. Request you to help me replace this note. Regards, Priya
                Dear Customer,

                Request you to email us at [protected]@hdfcbank.com along with the complete address of the ATM, your contact details and above mention concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                -Bejoy
                HDFC Bank Customer Assistance
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                  S
                  Surender 89
                  from Tirunelveli, Tamil Nadu
                  Oct 31, 2015
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                  I have received calls from HDFC bank employee claiming to return the money charged on my card during last year. Since he just only asked for only last 4 digits of my card and no transaction can be made only by knowing last 4 digits then i got a message that this 6754 Rs transaction has been made through my card no ending with **** through PAYUPAISA47779 at Gurgaon on calling back that person i made call to his seniors and then they said money will be provided back with 16 days but i have not received, though they claim to be HDFC employeee i am uploading the call number from which i have received calls +91 [protected] +91 [protected] +91 [protected] I used to get call from these guys that money will be provided back, but till no return, moreover nowdays i used to make calls but nobody picks phone
                  Dear Customer,

                  I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which calls were received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    D
                    danish23khan
                    Oct 31, 2015
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                    Address: Allahabad, Uttar Pradesh, 212404
                    Website: www.hdfcbank.com

                    I m Danish khan
                    i have submitted a demand draft
                    on 09/07/2015 i have fill all the details correctly but they submitted it wrong because of this i am unable to give my exams due to negligence in work
                    hdfc bank phulpur branch allahabad


                    i am in trouble still no fast response is seen

                    kindly help me
                    +1 photos
                    Dear Customer,

                    I would request you to email us at [protected]@hdfcbank.com along with your account details, demand draft details, contact details and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                    -Anay
                    HDFC Bank Customer Assistance
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                      V
                      Venkata Raghavendra Rao Dandamudi
                      from Mumbai, Maharashtra
                      Oct 31, 2015
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                      Address: 500016
                      Website: www.hdfcbank.com/main.html

                      I'm one of your customers in Hyderabad who got harassed due to Unhealthy climate in customer care has been observed through the CSR.
                      Certain aspects which are not allowed in customer care is being followed by HDFC Customer care. Being one of your loyal customer since 5 Years received such a pathetic experience where the associate (Sravani) didn't even showed interest to speak on resolving my simple query, started laughing on call by chit chating with her colleagues.

                      I've made my self repeat for 7 times to transfer the call to escalation team due to such a response. The worst part is, even after telling her that i want to complain on her and hence i'm asking to transfer the call. She again asked the reason to transfer.

                      My initial experience on Credit Card Banking gave me a delightful experience which provoked me only to speak to CC gave me a harassment on the call.

                      Expecting some measures to be taken to arrest such an experience towards your customer through proper coaching and feedback
                      Dear Customer,

                      I would request you to email us at [protected]@hdfcbank.com along with your contact details, details of the associate you are referring to and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. I will take it up on priority.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        asifshaikh13
                        from Mumbai, Maharashtra
                        Oct 31, 2015
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411041

                        This is in reference with the amount deducted from my salary account towards some useless Demat account which I never opted for. I think the Hdfc representative who came to my company while opening the salary account must have opted in everyone for this demat account without any knowledge to anyone. And the most funny thing is that they will come to your doorstep to provide u services and will ask to visit their branches for opting out of it. Hdfc bank doesn't seem to be trustworthy at all and there seems no transparency in their service. I will surely not use any of their services in future and advice others too. HDFC should refund the amount asap and close this demat account immediately from their end only.
                        Jan 4, 2016
                        Complaint marked as Resolved 
                        Thank you HDFC Bank Ltd. for resolving the issue on priority. They have reimbursed the deducted money to my account. I have been called by them to close the account with some formalities
                        Dear Customer,

                        I would request you to email us at [protected]@hdfcbank.com along with your account details, charges details, contact details and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                        -Anay
                        HDFC Bank Customer Assistance
                        Same was sent by me to [protected]@hdfcbank.com previously however there was no reply from your end. Best thing was that even after emailing there was a deduction of Rs. 564.14 /- from my account towards the same demat account.
                        But for now I have again sent the email with the above mentioned ref. id hoping to have some action from your end.
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                          N
                          nithish krishnan
                          from Kollam, Kerala
                          Oct 30, 2015
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                          Address: Kollam, Kerala, 691001

                          My name is nithish krishnan from kollam dist kerala.account no:[protected]F50878)this is to inform you that i had purchased a bajaj pulsar 150 registrd no: kl 2 r 9367 0n 2004 in my father`s name on loan from centurion bank kollam.before completing my 2 wheeler loan i got a personal from centurion bank with 24 cheques started form[protected] ended in[protected]. the personal loan amount details are as follows loan amount :21000-centurion bank processing fee711=20289 24 emi with rs.1323 1323*24=31752 cheque no:508276 to 508299 interest = 11463 rate=23.3% FLAT i completed both loan. 2 wheeler loan ended in[protected] personal loan ended in[protected] From that day onwards i was asking for the noc from centurion bank.they told me it will come from Bombay office to my home.but i didn`t get it.After the takeover of centurion bank by hdfc bank we received 5-7 threatening call which was received by my mother.they are telling that 4 cheques were bounced.and i met Mr. Krishna kumar HDFC bank kollam branch kerala (i think he was the collection manager)i have all 24 cheque cleared statement, which i submitted to him. he understood it and assured me to get noc.but nothing happened.in my inquiry i came to know that Mr.Krishna kumar shifted from kollam to trivandrum or else.i met another manager in kollam hdfc.he also said4 cheques bounced and i have to pay more than Rs.15000 to get noc i gave the copy of bank statement to him and he said he has limitations and the centurion bank loan details is in bombay, so better pay the amount and get noc. i have all documents i am ready to submit any where. What can i do? for 20289 i paid 31753 the agreed amount.how can i pay more? is this the way hdfc understand our world? i need justice. let me out from from the dark face of banking. my email : [protected]@gmail.com
                          Dear Customer,

                          I would request you to email us at [protected]@hdfcbank.com along with your account details, loan details, NOC details, contact details and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            ashufouzdar
                            from Mumbai, Maharashtra
                            Oct 30, 2015
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                            Address: 560076

                            I want to raise a complaint here that, HDFC Smart Buy is fraund and cheater company and they are not refunding the cancellation amount to credit card. After several complaint via emails/calls. Smart buy team to not working towards it. Details of booking are as follows: HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: N6EF5CPWF Booked Request ID : GOFLDAPIHDFCb[protected] Booked on : 07-08-15 Cancelled on:[protected]:46AM HDFC Complaint no : HDFC[protected] I would request the readers to refrain from buying anything from HDFC Smartbuy, they are biggest cheater Regards, Ashutosh Phoujdar [protected]
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                              S
                              satish1990
                              from Mumbai, Maharashtra
                              Oct 29, 2015
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                              Address: New Delhi, Delhi, 110007
                              Website: www.hdfcbank.com

                              I'm opened new HDFC bank salary account but i did not received welcome kit, thats why my account was blocked . After 1 month i submitted new address with valid document but after 10 days my account not updated . i want to open new salary in other branch that's why i'm trying to unblocked my old account and then closed, but still no body solved my problem. i dont know how to resolved this issue. plz help me because i dont have any other solution .
                              Oct 29, 2015
                              Updated by satish1990
                              I opened new HDFC bank salary account but i did not received welcome kit, thats why my account was blocked . After 1 month i submitted new address with valid document but after 10 days my account not updated . i want to open new salary in other branch that's why i'm trying to unblocked my old account and then closed, but still no body solved my problem. i dont know how to resolved this issue. plz help me because i dont have any other solution .
                              Dear Customer,

                              I'll require a couple of details from your end to check this. Request you to email us at [protected]@hdfcbank.com along with your account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                R
                                Rudra t
                                from Jaipur, Rajasthan
                                Oct 29, 2015
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                                Address: Lucknow, Uttar Pradesh, 226017
                                Website: consumer complain

                                My balance dedicated from atm i withdrawl only 1000 and money come 600 so my account balance cut 1100 what a worst service when i want complain customer care person cut my call without write my complain this is worst bank plz give positive response send my money back...
                                Dear Customer,

                                Request you to email us at [protected]@hdfcbank.com along with your card/account details, transaction details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  R
                                  RKSuraj
                                  from Delhi, Delhi
                                  Oct 28, 2015
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                                  Address: New Delhi, Delhi, 110025
                                  Website: hdfc

                                  Hi myself Ravi Kumar Suraj. I have a hdfc credit card endind 1694. Due date of my credit card payment is 23rd of every month. I dropped a cheque of due amount in the cheque drop box @NFC branch before due date on 21st October 2015. When I saw my statement on hdfc app, i saw 500 rs plus 70 ra service tax as late payment. I called up customer care and asked them abt this late payment. Executive informed that hdfc received cheque on 28th october. Its entirely hdfc fault because I dropped cheque before due date I would like to request you to please take strict action against hdfc so that they don't dare to do this with anyone.
                                  My mobile number is [protected]
                                  Dear Customer,

                                  I would request you to email us at [protected]@hdfcbank.com along with your card/cheque details, branch details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    RAHUL V Patil
                                    from Pune, Maharashtra
                                    Oct 28, 2015
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                                    Address: Pune, Maharashtra, 412101

                                    Hello,

                                    my self rahul patil, resides in dehu road, today one of executive from hdfc bank called up me from number [protected] & using abusive language & also told me that he know where i lives & he using the words like " Rahul Patil you are chutiya & he found me & do whatever with me." i am very afraid because of his language & not able to come out from my home. If you take any action against that guy only i am able to come out from my home. If any mis happening done with me or my family then only HDFC bank credit card division & the person Mr Santosh [protected] is responsible.

                                    regards
                                    Rahul Patil
                                    Dear Customer,

                                    I would request you to email us at [protected]@hdfcbank.com along with your card details, above information, caller details, no. on which calls were received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.


                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      A
                                      Aarya Srivastava
                                      from Delhi, Delhi
                                      Oct 28, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110030

                                      Hello... i have applied for the credit card around 25 days back...i have the msg of OTP on my moblie as well..but whr d hell is card... 2 days back i received a call from blue dart and i was out of station that tym... and whn im calling them now call is not connecting since its a landline number...and u guys havent even provided the waybill no/reference no of blue dart so that atleast one can track the status of the same and whn i use to call ur customre care they say that card has not been dispatched ...just tell me one thing if card is not dispatched from ur end how came blue dart guy called...the services of HDFC are pathetic...and ur customer care agents... do they actually know that what is supposed to be told to any customer...I just want my credit card status and the waybill no/ref no of blue dart...
                                      Sep 26, 2018
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 22, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please share the Application No. with your contact details on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Dear Customer,

                                      I would request you to email us at [protected]@hdfcbank.com along with your card application details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      What is the average time taken for approval of credit card application. It's been 15days passed away and there's no update of application status. Kindly share hie details of this App no - 18H[protected]S3 please update status to mobile no [protected] which was provided in application.
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                                        A
                                        ankuromer
                                        from Delhi, Delhi
                                        Oct 28, 2015
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                                        Address: 208011

                                        I booked three flight tickets on 28/10/2015 (2* srinar to delhi for 10th feb 2016 & 1 for Jammu to Srinagar 7th feb 2016). after transaction and successful debit from my credit card there is no reference number displayed on website and nether flight booking details send on email id. I am fed up with calling customer care number. all the time busy. tell me my flights are booed or not so that I will made alternative arrangement.
                                        Dear Customer,

                                        I would request you to email us at [protected]@hdfcbank.com along with your card details, transaction details, above mentioned details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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