| Address: 700091 |
| Website: hdfcbank.com |
Dear HDFC Credit Card Team,
my name is Sk. Siraj Ali and Im a 10 years old customer of HDFC back. I have three account in HDFC bank including my salary account. My enrolled mobile number is [protected] and email id [protected]@gmail.com.
Im using HDFC debit as well as credit card that was provided by my local HDFC bank and was satisfied with the serviced provided till last month.
Couple of months back I had an issue in my HDFC refurbishment account and it got deactivated, I have visited to my nearest HDFC branch (Salt Lake, Sector 5, Kolkata) and they have done the needful to make it activated.
In that visit they advised me to upgrade my existing Credit Card with Regalia Card (Card No ending with 2210). They told me that it will be a corporate card (as Im working with Tata Consultancy Services) and I do not have to pay any charges i.e. lifetime free card.
Last month (October15) I have used the card very frequently and pay the bill within the due date but I was surprised to see a Debit of Rs.2, 850.00 as credit card annual fee.
This is really a worst situation and Im entirely not happy with the transaction. I have also visited the same HDFC branch and asked for the explanation and not satisfied with the answer.
Requesting you to revert back the exact amount to my account ASAP and continue with a healthy business.
Eagerly waiting a positive reply from you.
Best Regards,
Sheikh Siraj Ali
from Tata Consultancy Services Limited
TCS Delta Park Lords,
Plot-C, Block EP & GP,
Sector-V
Kolkata-700091
Cell: +91 [protected]
HDFC Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue. Reference number for your query is[protected]
Manoj,
HDFC Bank Customer Assistance