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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1370

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P
Prathap Reddy 123
from Bengaluru, Karnataka
Dec 9, 2015
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Address: Bangalore, Karnataka, vono
Website: Hdfcbank.com

My account was zero balance account. It was salary account. Recently I changed my job and my new company does not have tie up with HDFC bank. However I always used to keep 10, 000 plus in my HDFC account. In Month of October&November due to some urgency I utilised amount from HDFC and my balance became less than 10, 000/- Kindly find the below deduction transactions. 08 Dec 2015 AMB CHRG INCL ST & CESS FOR NOV2015 08 Dec 2015 687.00 4, 135.32 08 Dec 2015 AMB CHRG INCL ST & CESS FOR OCT2015 08 Dec 2015 684.00 4, 822.32 The above following are the transactions that happened with out my knowledge. Kindly resolve the issue ASAP. Attached below are the details. Account Name; Prathap Reddy Y, Account Number; [protected], Bank Name; HDFC Bank, IFSC Code; HDFC0001208, Branch Name; MILLER Road Bangalore Main branch. Now i want to refund back my money as soon as possible. .MY contact no-+91-[protected].
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue. Reference number for your query is[protected]

Manoj,
HDFC Bank Customer Assistance
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    NAGENDRA_NICZ
    from Delhi, Delhi
    Dec 8, 2015
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    Address: Lucknow, Uttar Pradesh, 226021

    Still order not received, order no.[protected]..pls track & update status urgent on mob no. [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    I would request you to email us at [protected]@hdfcbank.com along with your card/account details, order details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rneema
      from Mumbai, Maharashtra
      Dec 9, 2015
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      Address: 470002

      HDFC Bank — Cheque book request Sir, my account no is [protected] my name is Manoj Singh Rawat send me a new cheque book my old book is finished.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,
      Please follow the below steps to submit your request for a Cheque Book through NetBanking:

      Access your NetBanking account with your Customer ID and NetBanking Password (IPIN)

      Select "Cheque Book" below the "Request" section on the left hand side of the page

      Select the Account number (if more than one account)

      Click on "Continue" and then "Confirm"

      A reference number will appear on the screen confirming your request. A new Cheque book sent by courier to your address on record so as to reach within 7 working days.

      Your mailing address updated in our record

      There are no charge for issuance of Cheque book of 25 cheque leaves per calendar quarter for Savings and Salary account holders. Additional chequebook of 25 leaves will be charged @ Rs 75/- per chequebook.

      We request you to visit the below mentioned link for information regarding applicable charges.

      http://www.hdfcbank.com/common/fees_default.htm

      The request for a fresh Cheque book can also be logged through the ATM (through the option of "others"), PhoneBanking (through the IVR), SMSBanking, Toll Free Mobile Banking or over the counter at any Branch of the Bank. This is recommended in case you wish to place a special request (number of cheque leaves required is more than the standard issue of 25).

      You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

      Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

      Phone Banking: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

      Please feel free to revert in case receipt of Cheque Book is delayed or any other problem is encountered during the process.

      Bejoy,
      HDFC Bank Customer Assistance
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        Kulsoom Zehra
        from Agra, Uttar Pradesh
        Dec 8, 2015
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        Address: Faridabad, Haryana, 121003

        A fraud online transaction of Rs. 33494 was done on my credit card no. [protected] on 08.12.2015 at around 12:05 AM without any one time password or any multi layered protection. I was informed by HDFC customer care themselves through a telephonic call at that very moment that whether I myself had done this transaction. As per RBI guidelines no transaction even if it is being done through foreign portal can be done without multi layered protection. I request HDFC bank to immediately revert back this transaction or else I am prepared to take Legal action against them.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We have taken note of your comments expressed with regard to disputed transaction of Rs.33, 435.20. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

        Bejoy,
        HDFC Bank Customer Assistance
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          R
          Rajat Chawla
          from Pune, Maharashtra
          Dec 8, 2015
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          Address: 411045
          Website: hdfcbank.com

          Hi, I have a savings account with HDFC bank in Kothrud branch Pune. I wanted to close this account and since I have moved to Baner in pune so I visited the Baner branch and filled the account closer form. For which they asked to submit the account closer form to the Kothrud Branch only which is far away from my home. Then I asked them to change the branch of my account for that also they asked me to visit the Kothrud branch. This is such a poor service to customer in this age of online banking. I have transferred my ICICI bank account using my online banking only without visiting any branch and HDFC bank is asking to visit the specific branches for such small things. I am very disappointed.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          You can write to us at [protected]@hdfcbank.com along with account details, application details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

          -Anay
          HDFC Bank Customer Assistance
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            A
            akarora93
            from Delhi, Delhi
            Dec 8, 2015
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            Address: New Delhi, Delhi, 110044
            Website: hdfcbank.com

            I had this demat account with HDFC Bank for which I have submitted the closure documents to one the branch in Delhi. They refused to take the closure application in first place and told me submit the application in some other branch. They can only take application for account opening but not closure. After requesting multiple times they somehow took the application form but it is now 5 months and I have submitted the closure application 4 times to the same branch (I do not know what they did with those 4 applications).
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            You can write to us at [protected]@hdfcbank.com along with account details, application details, branch details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

            -Anay
            HDFC Bank Customer Assistance
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              J
              jffjvjv
              from Mumbai, Maharashtra
              Dec 7, 2015
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              Address: Thane, Maharashtra, 400076

              Respected sir/Madam, This is reference with Loan a/c:20275223 registered under name Abhimanyu Patil paid 21 installments for the amount 40000 & 6000 remaining(3 install).but due to my fathers death(9th Nov 2014) we were in a financial crisis so the payments were undone and so were unclear about the total amount paid.I co-operated to take possession of bike to them but they are asking for nearly 20, 000 as penalty.I've also forwarded the application regarding loan settlement to HARSHAD SHINDE for 10000, but no rply till and no resolution tilll now . As of know we are not in financial situation to pay a penalty more than half of the amount disbursed. So if anyone can get through this i would be so much thankful.
              Dear Customer,
              Please mail us at [protected]@hdfcbank.com with your loan a/c details, issue details and current contact number for further assistance.


              Anay
              HDFC Bank Assistance
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                A
                abhaymishra4333
                from Gurgaon, Haryana
                Dec 7, 2015
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                Address: Mumbai City, Maharashtra, 401107

                I have made a payment of 239/- via HDFC payzapp to my airtel bill on 25-nov-2015 and as of today my service provider get payment and now they have added 100/- late fee.
                Dec 07, 2015
                Updated by abhaymishra4333
                I have made a payment of 239/- via HDFC payzapp to my airtel bill on 25-nov-2015 and as of today my service provider did not receive payment.
                Dec 07, 2015
                Updated by abhaymishra4333
                I have made a payment of 239/- via HDFC payzapp to my airtel bill on 25-nov-2015 and as of today my service provider did not receive payment.
                Hi Customer,
                We regret for the inconvenience caused. Request you to share your contact details and transaction details if any at [protected]@payzapp.in so that we can check & help you with the same. You can also call us on our TOLLFREE no [protected] for further assistance.

                -Anay
                HDFC Bank Customer Assistance
                Worst service from payzap no support from your back end team.

                My college has transferred the amount through payzapp in my payzapp account but still not credited.

                From payzapp i have received the mail that your account has been credited but in my account still not showing the amount.

                really bad service from HDFC..
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                  D
                  dilip00007
                  from Gurgaon, Haryana
                  Dec 7, 2015
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                  Address: 560034
                  Website: hdfc bank loan service

                  Hello, Its been more than 16 days I have applied for loan, but its not approved yet. I have submiited all the docs and physicla verification is also done. I have been trying to call everybody, executive(srinivas), manager(pawan)team lead(anand) but now they have stopped receiving my call, I dont even know my current status of loan. I was told that it would get done in 7 days, and its already 17 days.pls help me on this propsal number[protected]
                  Dear Customer,

                  You can write to us at [protected]@hdfcbank.com along with account details, application details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sksirajali
                    from Bengaluru, Karnataka
                    Dec 7, 2015
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                    Address: 700091
                    Website: hdfcbank.com

                    Dear HDFC Credit Card Team, my name is Sk. Siraj Ali and Im a 10 years old customer of HDFC back. I have three account in HDFC bank including my salary account. My enrolled mobile number is [protected] and email id [protected]@gmail.com. Im using HDFC debit as well as credit card that was provided by my local HDFC bank and was satisfied with the serviced provided till last month. Couple of months back I had an issue in my HDFC refurbishment account and it got deactivated, I have visited to my nearest HDFC branch (Salt Lake, Sector 5, Kolkata) and they have done the needful to make it activated. In that visit they advised me to upgrade my existing Credit Card with Regalia Card (Card No ending with 2210). They told me that it will be a corporate card (as Im working with Tata Consultancy Services) and I do not have to pay any charges i.e. lifetime free card. Last month (October15) I have used the card very frequently and pay the bill within the due date but I was surprised to see a Debit of Rs.2, 850.00 as credit card annual fee. This is really a worst situation and Im entirely not happy with the transaction. I have also visited the same HDFC branch and asked for the explanation and not satisfied with the answer. Requesting you to revert back the exact amount to my account ASAP and continue with a healthy business. Eagerly waiting a positive reply from you. Best Regards, Sheikh Siraj Ali from Tata Consultancy Services Limited TCS Delta Park Lords, Plot-C, Block EP & GP, Sector-V Kolkata-700091 Cell: +91 [protected]
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Mr.Ali,

                    We have taken note of your comments expressed with regard to levy of membership fee. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected] .

                    -Anay
                    HDFC Bank Customer Assistance
                    Thank you very much Mr.Anay for the response.

                    Looking forward a positive outcome from the HDFC team.

                    Best Regards,
                    Sheikh Siraj Ali
                    Cell: +91 [protected]
                    Hi Siraj,

                    Did you get any response from HDFC ? I am facing the same issue right now - http://www.consumercomplaints.in/hdfc-bank-hdfc-bank-regalia-credit-card-wrongfu...
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                      A
                      ankur3333
                      Dec 7, 2015
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110063

                      From last 1 month I am receiving calls from HDFC ergo general insurance from various sites like Mumbai, Noida, Gurgaon, Delhi etc. however they have to call some other customers for their renewal premiums etc. but instead of this they are calling me as their customer with different names and I am getting daily 5 calls with different customer names whom they want to talk and today I got SMS also from HDFC ergo for premium renewal of 5 different customers on my mobile. I got frustrated by picking up calls on daily basis and now please resolve this issue. I guess my no. are misusing also. I want compensate also against frustration which I am going through. I can show you all sms also.
                      Complaint marked as Resolved 
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 09, 2015
                      HDFC ERGO General Insurance Customer Care's response
                      Dear Mr. Ankur, We need more details like your insurance policy number or your contact details to resolve your query/complaint. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone ) Regards, HDFC ERGO General Insurance
                      Verified Support
                      Dec 14, 2015
                      HDFC ERGO General Insurance Customer Care's response
                      Dear Mr. Ankur, We await your revert with your contact details, kindly share the same within three days so that we can resolve your issue at the earliest. Regards, HDFC ERGO General Insurance
                      Verified Support
                      Dec 18, 2015
                      HDFC ERGO General Insurance Customer Care's response
                      Dear Mr. Ankur, We are unable to contact you due to inadequate details. Since we have not received any communication about the required details to resolve your query, we consider it to be resolved. For any further queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone )
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                        Dastagiralam
                        from Delhi, Delhi
                        Dec 7, 2015
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                        Address: Gurgaon, Haryana
                        Website: WWW.HDFCBANK.COM

                        Dear sir, I am facing fake credit card bill since Aug'14 without my permission my balance are in leadger so that I m not able to payment my reuler emi of personal loan of hdfc bank, maine aj tak koi hdfc loan ke liye nahi call per ya koi phycial paper sign kiya jubki hdfclife ke through mera 20000 ka credit card se payment kardiya gya without any permission, aapsey anurodh hai ki pls mere account ka leadger clear karey taki me emi chuka saku. MD DASTAGIR ALAM [protected], [protected]
                        Dear Customer,

                        You can write to us at [protected]@hdfcbank.com along with account/card details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Bel Neitham
                          from Bhubaneshwar, Odisha
                          Dec 7, 2015
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                          Address: Jalpaiguri, West Bengal, 7351001

                          1.Order Details from flipkart where items was cancelled and amount deducted, however no refund is being done its more than 10 days now Order ID: OD[protected] Item) Seller: WS Retail Order Date: 27 November, 2015 12:18 AM Amount Paid: Rs. 18049 through EMI Cancelled Refund to Original payment mode Rs. 18049 Refund successful! Rs.18049 has been remitted through original payment mode 2.SMARTEMI, PRIN NB:01, 0 MERCHANT CITY [protected] AMOUNT 611.46 SMARTEMI, INT NBR:01, 0 MERCHANT CITY [protected] AMOUNT 85.77 THIS AMOUNT WAS DEDUCTED FROM MY CREDIT CARD, HOWEVER NO INFORMATION IS GIVEN AS TO WHY, PLEASE DO THE NEEDFUL AND REFUND THE AMOUNT AS SOON AS POSSIBLE. KAMLALBEL NEITHAM
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          You can write to us at [protected]@hdfcbank.com along with account details, transaction details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                          -Anay
                          HDFC Bank Customer Assistance
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                            rojnish
                            from Delhi, Delhi
                            Dec 7, 2015
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                            Address: New Delhi, Delhi, 110034

                            Recently i have changed my residence, shifted to nearby block. I went to HDFC pitampura branch with Registered rent agreement (registered by magistrate in court) and MTNL bill copy to update my new address in my salary account . Branch staffs refused to change on these these documents but they gave a solution to open a new Linked account in Pitampura Branch and i had no option so i did it. My question is, when you can not change the existing account's address on behalf of MTNL bill or Rent Agreement, then how you can open a new account on these documents ?????? ---- Rajnish
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            You can write to us at [protected]@hdfcbank.com along with account details, branch details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                            -Anay
                            HDFC Bank Customer Assistance.
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                              Dushyant chauhan
                              from Agra, Uttar Pradesh
                              Dec 7, 2015
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                              Address: Jaipur, Rajasthan, 302012

                              I have account in hdfc kamal kunj branch jaipur and one home loan also from Hdfc.one day I got a call from renu in kamal kunj branch for credit card and I appiled as per her instructions from that I am chasing her for the same I visited thrice to the branch but she is not responsibly fulfilling her duty and not picking call even.
                              Dear Customer,

                              You can write to us at [protected]@hdfcbank.com along with account details, caller details, your contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                R.Modi
                                Dec 6, 2015
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                                Address: Mumbai City, Maharashtra

                                HDFC Life — HDFClife - Complaint - Policy No 17541478 Ref :[protected] and[protected] For more six months I have been calling HDFClife about the policy fraud/ cheating. I have written detailed emailed to [protected]@hdfclife.com but everytime I get new complaint ref nos and then no concrete response. I keep calling complaint and grievance dept but nothing has been done so far. I have given request to cancel all my policies but no response so far. I have been cheated by HDFC life Regional Manager Mumbai - Rajeev Agarwal, who called to claim bonus of your previous policy and force to open 1 more big policy with a promise to return premium back in 45 days and free insurance after that. You money goes after that. The people who are running fraud are Rajeev Agarwal : [protected] Dinesh : +[protected] Neha : [protected] The above people may have cheated many consumers using above modus operandi and hdfclife is not taking any actions against such fraud people. It's time for all people to come together and teach lessons to company like HDFC life who is encouraging their employees to cheat people everyday just for revenue collection
                                HDFC Life customer support has been notified about the posted complaint.
                                HDFC Life — HDFClife - Complaint - Policy No 15607609 Ref :[protected] and[protected] For more nine months I have been calling HDFClife about the policy fraud/ cheating. I have written detailed emailed to [protected]@hdfclife.com but everytime I get new complaint ref nos and then no concrete response. I keep calling complaint and grievance dept but nothing has been done so far. I have given request to cancel all my policies but no response so far. I have been cheated by HDFC life Regional Manager Mumbai - Sanajay Agarwal, who called to claim bonus of your previous policy and force to open 1 more big policy with a promise to return premium back in 45 days and free insurance after that. You money goes after that. The people who are running fraud are Himanshu Bhatiyal : [protected] Sunita : +[protected] Reghu : [protected] The above people may have cheated many consumers using above modus operandi and hdfclife is not taking any actions against such fraud people. It's time for all people to come together and teach lessons to company like HDFC life who is encouraging their employees to cheat people everyday just for revenue collection
                                HDFC Life Customer Care's response, Aug 1, 2018
                                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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                                  jagtapamit
                                  from Calicut, Kerala
                                  Dec 6, 2015
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                                  Address: 560093
                                  Website: www.hdfcbank.com/personal/credit_card/credit_card_already_have_cc

                                  I was using HDFC credit card, which validity expired on 08/15. During this period I got many phone call from HDFC to renew my card membership, but I denied every time. As I didntt wanted to use HDFC credit card further. after few days a courier came on my name, in which new credit card was there. I rejected the credit card & returned it to courier boy without signing it. Next day I got a call from HDFC, and asked about my rejection of card. I clearly told him that I don't want to renew credit card service. Now from past 3-4 months I am getting a credit card bill of some unknown number, which I am not using...this is seek.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  You can write to us at [protected]@hdfcbank.com along with the card details, bill details and your issue details. Kindly mention Ref ID-TTU[protected] in the subject line. We will take it up on priority.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Manoj9167
                                    from Gurgaon, Haryana
                                    Dec 5, 2015
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    I have an SB A/C [protected] in HDFC BANK (yusuf sarai, delhi) and I have No any bank credit card using. but HDFC Bank debited my 62000/- when i am calling HDFC Bank customer care they told to me to talk Credit card department. When I am trying to talk customer care they need card no. also I have visited HDFC bank Branch. But no one help me. I have mail to hdfc bank & card department but not getting any response. Please Look into this issue and resolve it as soon as possible From: Manoj Kumar Delhi- mo-[protected]..
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Gyanendra0107
                                      from Meerut, Uttar Pradesh
                                      Dec 5, 2015
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                                      Address: Ghaziabad, Uttar Pradesh, 201001

                                      This is my Policy No 17746048. This is Fraud Signature in this Application Form. Please Refund of my Money.Otherwise I will Approach In Media, Public Disclosure, Advertisement etc. Mr Rajan Goswami sold me Fraud Policy. Please take legally action against this Rajan Goswami.Otherwise I will Approach to the court against This Company. which have required this type of Fake People. I am Giving you his Address & name: Mr Rajan Goswami [protected] Father Name : Mr Ramesh [protected] Address : AB-303, AMARPURI, PAHARGANJ, NEW DELHI I Humble Request you, Please help me for refund of my money. Please take legally action against this Rajan Goswami its very urgently. Rgds, Gyanendra Kumar DOB[protected] Address - D-349 VILLAGE RAISPUR NR - WATERNITY SANDHYA NAGAR SEC-23 GHAZIABAD - 201001 Ph - [protected]
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                                        Himanshu Hasija
                                        from Etawah, Uttar Pradesh
                                        Dec 4, 2015
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                                        Address: Ghaziabad, Uttar Pradesh, 201010

                                        Hi all. I got 4 calls dated 4th Dec to my registered mobile phone [protected] tha I have to make a payment of 8000rs. To all four calls I have confirmed that the payment wu loud be done in the night tym as I was in between my shift. I tried making the payment last night but unable to do so as it says insufficient funds. The ledgered balance is 24000 but balance shows 0.00. Please explain why this happened when I clearly mentioned that the payment would be done in night. This is ethically wrong as now I can't withdraw any money frm my acc and I am unable to fulfill my living.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        You can write to us at [protected]@hdfcbank.com along with card details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                                        -Anay
                                        HDFC Bank Customer Assistance
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