HDFC Bank Complaints & Reviews

Sir, i am doing transactions in ur bank since 2006 and i also had demat account .the present existing shares worth is Rs 700000.00 two weeks back i had applied for loan against securities for that i pledge the shares and also i had paid an amount of Rs1200.00 towards processing fees the amount was deducted in my account 7 days so many times i call the bank person he is not giving clarity about my loan.hence i request u please look in to the matter urgently and arrange loan to me. my account no.[protected] kadapa branch andhrapradesh ifsc code.HDFC0000704.

Hi team, I have a HDFC credit card where due to some family issues I could not pay half the bill of about 1300. I had informed the madam that i will be paying the bill on time but still i was harassed with 10-20 calls in a day to make payment even though I informed about my concern. I did not deny to make payment I said I will be late but will pay. after paying 4500 on 30 of nov I was still getting calls to make payment for 300 I paid that too. and again I got call stating that send us the print screen of the payment made. (Is it the way you treat customers like this) I am shocked to know how cheap hdfc bank is. and it is really not customer friendly. I would prefer Axis and icici in this case. Worst bank worst service worst customer supportive bank will never ever recommend this bank to any of my friends. they can harrase customers, . and the hights today again they called me to make payment even after I made payment whats gouing on????????? Seriously I am frustrated with such calls, pls stop them.

Dear Sir, Reference on the above subject. In the month of April 2015, I got one telephone call from HDFC life (as it was reflecting on my mobile through true caller) for a new policy of HDFC life. The caller name was Nisha Yadav. As per her it was a special offer for the customer. The premium tenure was 7 month & maturity amount after 10 years was almost double. The yearly premium was 50, 000/-. Then there was an additional discount of 20% thus reducing it to 40, 000/- only. So I was supposed to be paid actually 2.8 Lacs & after 10 years I was supposed to get around 6.5-6.7 Lacs. As I was also seeking for a new policy for my kid`s education so I got agreed. Mr. Mahindra Singh (mobile no # [protected]) was doing follow up with me regarding online payment. A payment of Rs. 20, 000/- was done online through link provided by Mr. Mahindra Singh, as an for half yearly premium & also asked them that rest amount I will pay online & never asked for ECS. Before getting bond against HDFC life policy no # 17609922, I got couple of calls from Mumbai HDFC life & the same return was repeated from their side. After some follow up I got bond against my policy. I got doubt full as they had mentioned a guaranteed amount of Rs. 1.78 Lacs + bonuses. Then I called up Nisha. Nisha Yadav assured me that I will get around 6.5 – 6.7 Lacs (i.e. 2.8 lacs + 1.78 Lacs + Bonus). In fact I was also assured by Mr. M. P. Singh for the same return. In the month of October I paid half yearly premium on line against my policy. After one week I got one SMS regarding premium ECS so as to maintain minimum premium amount in my account. I got shocked as I never asked for ECS. I called up HDFC customer care & also send mail to them. In return they send me one document where in I have signed for ECS. I got shocked how can they cheat me. They placed ECS from in between & got my signature. Any how I was confirmed that ECS is cancelled. In 1st week of November when my salary got credited in my account the ECS got activated & again premium amount was debited from my salary account. I got shocked again I dropped some mail & called up customer care for the same matter. Then they advised me to visit HDFC life branch office for return of the above amount. I visited Rohini office in Delhi & filled all the formality. While leaving I simply made a query about my policy. Then only I came to know that I was cheated by HDFC life. when I discussed in your branch office about my policy then I came to know that I will get around 1.78 lacs + bonuses which will be around 2.5 lacs., instead of 6.5 lacs as committed. Actually now I am getting only 2.5 Lacs after 10 years against an amount of 6.7 lacs. I am not fool that after paying an amount of Rs.2.8 Lacs & will get less than the premium paid after 10 years. Since then I am calling Nisha Yadav (Mobile no # [protected]) & Mr. M. P. Singh ([protected]) & both are not responding perhaps I have done a blunder mistake by adopting HDFC life policy. I do have hard earned money will not tolerate such misleading from your side. It’s a clear case of fraud by your team i.e. HDFC life. I want my money back with interest & will request you to take immediate action on the concern persons who had misguided me. Regards Naveen Bhatt

Hv applied loan since n provided all docs by 4.11.15 n till now hv nt receive d loan amt. Every time sales advisor quoted diff loan amt. Furst dey offer rs 1lak 10 thousand den stated eligible for a lakh n now stated eligible for only rs 94 thousand. Plz help and process loan amt wich was initially promised to me.

I went to HDFC home loan, sector 14, Gurgaon for updating interst rate on 23.11.2105. They have charged 8108 rs from me. My current intrset rate 10.3 % and HDFC bank intrest rate 9.5 %. I do not understand, " why they are charged for updating intrest rate." Please clarify.

On 19th Aug 2015, I got an SMS, stating that Rs. 6, 114.00 and Rs. 6, 201.00 was charged via M/s FITNESS FIRST INDIA PV NEW DELHI on my HDFC Credit Card. We contacted the Card immediately and the following questions and facts were stated: 1) The card was over limit and blocked 2) It was blocked because we had requested it to be blocked. 3) we had intimated the bank that no further transactions of any kind were to be made on the card due to our incapability of paying up extra funds apart from dues. 4) the Bank/ its calling team never informed us before allowing the transaction on a blocked card. On extra expenses the bank would call and inform that the transaction cannot be processed due to insufficient credit limit, whereas this time, 12305 rupees was allowed to be charged on a blocked card, since it was automated by some random club? This too right around the same time we paid off our dues to the credit card? After several calls and emails, On Sep 10th ( e-mail: [protected]) i got a reply back from the Bank stating that we needed to provide cancellation of Club Membership copies to the Bank. The problem with the demand was that the Fitness Club had taken a hand written termination application and had not intimidated its Gurgaon Finance Branch. On request FFP was trying to sell us another month of membership instead of monetary refunds which we refused. Since we havnt been availing the club membership since Feb of 2015, we refused to pay to FFP the amount for which the bank/ we were charged. We had also written emails for transfers and closures later to the club which were always replied to as kindly pay off your dues first. Obviously we didn't since it was fault at their end that there was no coordination between their Saket and Gurgaon branches. Our main motive was to pay off our dues and close the card. Which we had informed the Bank. But we suppose they thought, its a big amount so lets just bleed the customer of some more interest, which they from our past records knew we were being unable to pay. Since HDFC allowed a transaction to happen on a blocked over limit card, we are unable to do so. What they failed to anticipate was that we already had the amount due ready to close to card. We are forced to bear with this disputed amount without it being our fault. Please do something about it. This is harassment.

This is Yogita Kishore Bhandarkar. And my policy number is 15491419. Policy nikalte time pe jo hamse agent ne bola gaya tha wo abhi usi bat ko jhoot bta rahe hai. Abhi wo agent hame aisa bol raha hai ki humne to aisa bolahi nahi tha. The thing is that, humari policy 50000 per anum ki hai jo ki hume 7 years tak bharna hai or iski maturity period 15 years ka hai. But hume agent ne aisa btaya tha ki agr kisi karan aap wo piase nahi bhar sake to aap use 3 saal tak bhardo fir 3 saal complete hone pe aap us amount ko withdraw kardo, agar ap 2 saal bad nikaloge to apka piasa cut karke milega or agar 3 saal bad nikalte ho to apka pura piasa return hoga. Humne kiase taise karke wo piase 3 saal bhare but abhi mere husband ka business kuch loss me chal raha hai iske karan hume wo policy surrender karni pad rahi hai. But abhi agent bol raha hai ki abhi apko piasa cut karke mil raha hai I.e 98000. Or hume milne chaiye the 1.5 lacs. It means me pure 52000 le lost me ho. And the name of the agent is Umesh Wankhede jo ki HDFC Life, Dharampeth branch me biath ta hai. Isne mere sare relatives ke sath jhoit bolkar apna buisness kiya hai. Meine complaint bhi ki thi but abtak koi bhi response nahi ahe hai. My complaint number is [protected].

I have an SB A/C [protected] in HDFC BANK (JUBILEE HILLS, Hyderabad) and I have transferred Rs 35000/- using IMPS on 2nd December 2015 at around 10.20AM to SBH SB A/C: [protected]. The IMPS Ref No[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed OUT and status shows in my Netbanking as Transaction Initiated.Either initiate the Transaction or refund the money into the account. Please Look into this issue and resolve it as soon as possible From: SANTOSH KUMAR Hyderabad Telangana

Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing thi

With reference to above at the time of online payment. after making payment from my account again a form showing for input the policy detail. we presumed that the transaction will finish after completion of this input form so we filled the form and again completed the process for payment. after verify the account it was came to notice that amount credited twice Rs. 13225 instead of single one.

My CIBIL report is showing gold loans and home loans which I have never taken. My PAN number is BIUPG4439C which was issued to me in April 2013. There are loans which are from 2004 to 2015 which are reflecting in my CIBIL report. When I contacted CIBIL for the correction in report, they say that the credit institution (HDFC in this case) has said that the details are correct. I came to know from Income tax department that the person who has taken these loans has the same name and date of birth as mine but has a different PAN card number (AGAPG6534H, AGBPG654H). This person has a different residential address and we 2 are different individuals. Still the bank keeps on saying that the loan details mentioned in my CIBIL are correct. Because of this problem, my credit score has gone very low and no bank is willing to give me a loan. This is causing me a mental harassment.

Hi, I had applied for HDFC Home loan through HDFC Bank, Kharadi branch in Sept, 2015 and was committed on email from their official email id stating that post my disbursement, partial processing fee of 7000 Rs. would be refunded which is not happening till now despite numerous visits

HFDC bank staffs wrong entry my credit card misuse cash money hand take over my name is Radhakrishan. my credit card no [protected] checklist any A T M USE MY CREDIT CARD MY LIVING MEHRAULI Delhi AND WORKING APOLLO HOSPITAL SARITA VIHAR Delhi BETWEEN ANY A T M USE MY CREDIT CARD JUSTIFIATION and checklist after pending three e m I settlements more than rs 18000 above h d f c credit card never my no use totally complication h d f c staffs mistake never my mistake my right way to go running not wrong way to running . my second history h d f c bank again mobile phone call staffs h d f c bank life sampoorm samridhi insurance plan policy taken my refuse not need my insurance L I C TWO MY children education policy not need h d f c life insurance my also refuse cash money loan rs 50, 000, insurance, credit card, but not understand h d f c bank staffs .this is h d f c bank ltd large number of high level various problems customer cheating, customer grievances, customer life is collapse, customer suffering, customer corruptions more than 4 years 2012 to 2015 there are main reason my personal loan not approval my CIBIL score is down HDFC bank staff wrong entry my all bank statement THANKYOU RADHAKRISHAN ACCOUNT NO- [protected] HOUSE NO-1228, WARD NO-2, GALI NO-7, GARHWAL COLONY MEHRAULI, NEW DELHI-110030

Hi, My name is Bhawna Billa. I am a credit card holder of your bank in which i have outstanding of Rs. 1, 72, 000 approx. From last few days, i am getting harassment and abusive calls from one of your recovery agent. He make 100 of calls everyday in my office landline and shout on my reception and security guards when i am not in office. I have requested him to call on my mobile which he doesn't do. He always call me on my office landline...

Hi me jaswinder get a bike bajaj pulsar from mullanpur with the loan of hdfc bank in 2005 and I give all the installments at the correct time ang my loan is ended after 3 years and bank does not send my any leter of noc clearance. so plz send me my noc letter I shall be thankfully for it.. with regard JASWINDER SINGH S/O CHUHAR SINGH V.P.O PURAIN (LUDHIANA)

Hello Sir/ Madam, I am having an account/ Credit card in HDFC Bank. When I was receiving my credit card statement, there was pamphlet where the HDFC bank is promoting the EMI Bazaar.com Based on the promotion, I have placed an order in emibazaar.com (order #[protected] on 24th October 2015 and made the payment with my HDFC credit card. I haven't received my consignment yet. I tried calling the toll free number mentioned in the pamphlet. But I am unable to reach out. I sent out several email to "[protected]@onemi.in" but not even received single response from them. I request the HDFC bank not to tided up with such a fraud company and not promote the emi bazaar.com. As I have trust on HDFC Bank I completely consider their promotion. I personally request HDFC to take strong action against emi bazaar.com to get the consignment. Other wise one fine day HDFC Bank will lose the customer faith. Regards, Govindhan SS

Well they are the biggest frauds and cheaters. I have written around 30 emails to smartbuy and hdfc. Spent 300/- in calling the Customer Care. And the best part is smartbuy executives disconnect the call in between to avoid reply I booked a ticket using hdfc smartbuy ref no. is [protected] on Oct 4, 2015. and later i got it cancelled, airline says that we have refunded the money to smartbuy. HDFC Smartbuy is not clearing the refund.Its been 2 months. I am still waiting for the refund.

Well they are the biggest frauds and cheaters. I have written around 30 emails to smartbuy and hdfc. Spent 300/- in calling the CC. And the best part is smartbuy executives disconnect the call in between. I booked a ticket using hdfc smartbuy ref no. is [protected] on Oct 4, 2015. I got it canceled later. I am still waiting for the refund.

From, Calicut
09/10/2015
V.Njaneswar,
(Roll No.AA128)
(Retired Asst .Manager.)
(HDFC BANK LTD, CALICUT -0125)
Nambiyathu Vadakkathil,
South Of S.V Temple, Kayamkulam,
Alleppey Dist. Pin-690502

To
Deputy Vice President,
HR (Kerala)
HDFC Bank Ltd.,
Surabhi Building,
Palarivattom,
Ernakulam, Kochi-682 025


Dear Sir,


I am one of the IBA pensioners of HDFC Bank as retired from service on 31st Oct. 2014. .I came to know that as per the revised All India census 2011 published by the Registrar General and Census commissioner, India, there is a revision of HRA in some of centers. As I was worked at Calicut from August 2011 to October 2014 eligible for the revised HRA and CCA arrears, if any as per the Govt. and IBA notification from the latest census 2011 for which the copy of IBA circular is enclosed herewith for your information. In view of this, please make necessary steps to calculate the revised rate HRA/CCA arrears and credit to my SB a/c No.[protected] at the earliest.

With warm regards,

Yours faithfully,


V.Njaneswar
AA128, Retired Asst. Manager
Mobile: [protected]
Encl . Copy of IBA Circular
No response from HR Kochi kerala

As HDFC had the full power of our accounts they made a hold of Rs 2707 from my salary account. I had a Jumbo loan which was to be auto debit on 25 Nov from my salary account but i thought it was on 26 Nov so the auto debit failed due to insufficient fund. In Oct the amount was debited only on 26 Oct and this was only my 2nd month payment so i was not aware of the date. On 26 Nov I made a payment through ATM to this Jumbo card account and received acknowledgement through SMS. I was asked to pay through ATM by HDFC customer care and also received email from them. But even then same amount was debited and put on hold and due to this now my HDFC home loan payment got affected. No one from HDFC can provide me the reason for debiting the amount and holding it. Is it cirrect for a bank as they have access to accounts to hold the fund without any reason?