HDFC Bank Complaints & Reviews

I had applied for a credit card in hdfc bank and i received it 5 days back. My name was misspelt on the card. I tried to contact hdfc bank regarding it. But no help from their end. I tried calling their toll free nos. Its always busy. One person picked up the phone once. And she transferred it another person who in turn to another who finally didn't receive my call. I have tried around 7-8 numbers listed in their website till now. No response from any number. I even visited the bank. They even gave me a number. No response from it. I registered a complaint on their website too. No reply from their side. My complaint no is 'hbl=[protected]'

I had transferred an amount of 8000 from my credit card to my payzapp wallet. Credit card reflects the payment but the payzapp wallet does not reflect the transaction. Will the amount be added to payzapp wallet or will it be transferred back to my card?
Also, payzapp customer care is not at all responsive.
Please reply asap
Thanks
Prabhakar cj
+91 [protected]
[protected]@gmail.com

To,
The customer care
Credit card division,.

Sub:- cancellation of hegic-crdt shld & fl cvr
Credit card no :

I applied for hdfc snapdeal credit card got it and hegic-crdt shld & fl cvr is activated without permission and need to cancel that policy immediately. So need looking to the complaint and cancel the that policy which is reflected on credit card statement need to get refunded immediately.

Hope quick action be taking on complait, thankyou

Jagadeeshwar
[protected]

My name is tushar sinha. (Mobile: [protected])
In the month of july, i was searching for best investment plan and i came to know hdfc super income plan. I was impressed by the plan and the returns, so i applied for my wife and myself. I was also told that the dependent's sum assured must be equal or less than the guardian. (As per the irda latest rules and guidelines).in my case, i am the salaried person and my wife is a housewife.

Unfortunately, my form got rejected twice due to mismatch in dob, although i requested more than once to change my dob in bank's database. After exceeded attempt, i dropped the idea for my super-income policy. I thought my wife's policy also get rejected, since, my policy got rejected. (As per the irda latest rules and guidelines)
However, to my surprise, my wife's form approved. (Policy no.[protected]. I don't know how hdfc approved my wife's form, since she is a housewife and completely dependent on me. She don't have any source of income.

Hereby, i want to cancel my wife's policy to avoid any conflict in future. Also, i lost trust on hdfc evaluation of the policyholder's background. I tried contacting your customer care number multiple times. However, there was no response.

Thanks and regards,
Tushar sinha

Cancellation of one assist & refund of money
Without any consent from card holder, hdfc deducted money for plan activation.

I dint get any call to activate this one assist membership. But the one assist mfee of rs.3757 is automatically debited from my hdfc credit card (Ended with 6393). Also, one credit entry is shown as dial an emi (Smart emi) of rs.3757.

Don't activate this type of subscription in future without my knowledge/consent.
In view of the above, i request the hdfc team to reund the amount of one assist mfee of rs.3757 at the earliest.in case of non-refund, i shall cancel my credit card and hdfc account with the following details:

Email id:- [protected]@gmail.com
Mobile number:- [protected]

Kindly acknowledge with a prompt reply.

Hi,
I m venu gopal please help on this.25000 money i have added to payzapp wallet. 25000 deducted from my credit card but not relected in payzapp account. This is happening second time. I called to customer care guys number as:[protected] i am getting busy and some one given in portals as +91 [protected]. They are asking full details about the card.
Mobile no: [protected]

My hdfc egro policy & card proctation insurance i have been cencle but my money is not refund so plze help me sir customer care not answraing call i have not recived any imforamatiom hdfc customer care exisutative tell me my money 1st november refund my credit card bt i have not recived any infromation customer care fraud me sir plze infrom & help me sir

Txn date: 30th oct-2017 at 11:37am
Txn id: 19349033
Billed: yes

I do a transaction on payzapp app i done transaction rs. 8000/- mean add this money in another payzapp account then while transaction the amount is debit from my payzapp id but not credit in another payzapp id. Here i attach a screenshot of amount debited.

Ref id - pz[protected]
Mobile no - [protected]

Hdfcbank credit card name mismatching mailing address and credit card. Banks are rejecting cheques. I'm unable to getting offers through this card

As per
On mailing r r ch murthy vangvala
Credit card r r ch murthy vagvala

Already complained at hdfc bank 2 times with all documents and proofs. It's not my mistake. They people not responding

Please do needful

Hi team,
I see 1899 rs has been debited from my credit card on 30th october 2017. I do not need this protection and the amount should be refunded to my account asap.
Customer support executive told me that this service will be free and no charge will be taken, however you charged 1899 rs from my credit card ending with 2279. This is not fair, please cancel this and refund the amount to my account.

Thanks
Tanmay

Investigation is over. I got a mail stating you guys will refund the amount back. Your phone banking officers tell me they refunded some amt back 2 days ago but i cant find it in my account statement. I nid to know how much more time u guys gonna take n now. I cant get in touch with any customer care executive they are always busy n u say 24hrs helpline but all. Bz for 24 hrs thats great

I got call for credit card so i applied for credit card which they told is lifetime free and my card is dispatched but still i have not recieved it. It is linked to my user id so it is showing deduction of 1299 for any service which i have not applied for. When i call to customer care then they ask for credit card number but as i have not recieved my card so i don't know credit card number. So please remove my deductions from credit card urgently.
Name - dinesh kumar
Mob no. [protected]
Email address - [protected]@gmail.com

Dear sir/madam,

Customer name:- sakthi manickavasagam,

Loan type:-credit card (Dinners club)
Credit card account no:-[protected]

Subject :-on time negotiation waiver settlement for current outstanding (Out standing amt is 77, 956/-

Request ur assistance in this regards, as i have usage with dinners club credit card since on 2016 on wards, just i have swiped 75k on same year,

Still i had paid for long time on minimum due's only, which is due to family situation is the main reason, under hospitalized got with huge expenses also, so that i could not able to pay the outstanding amt on 75k,

Now i am ready to settle for outstanding amt with 12 short after that maximum waiver of current outstanding

Already i have approach many more times for negotiate settling to credit card from hdfc (Credit card collection team location @ kovai),

(Approximately i have paid above principle amt) but still show as rupees outstanding amt is 77k)

Based on the above, pls consider for slide deviation

Reg/sakthi

Hi,

I have been using my hdfc credit card for over 3 years now and i have always recieved good customer service. However, recently i gad a very bad experience. I was down with dengue and forgot about the credit card bill payment. I recieved a call from nilesh. [protected]@hdfcbank.com asking me to pay 27996.59/-. He also sent me a mail. I trusted his mail and dint check my actual due for the month of september, 2017 and paid it and mailed him the screenshot. After that geetanjali. [protected]@hdfcbank.com called me and asked me send her a screenshot too. I did that. After i recovered i checked my statement and noticed that i was supposed to pay only 8, 000/-. I have a limit of 2 lakh and both these people troubled me for a mere 8000/- due. And on top of that asked me to pay almost three times of what my due was.

Now, when i am trying to get in touch with them, neither of them are responding. How can they just turn a deaf ear and not even respond?? It is their fault that they communicated an incorrect amount and made me pay it.

I should be refunded the extra money that i paid and the late charges should be removed too since i paid thrice the due. So basically just like the bank charged interest on money that i have pending, they should give me interest on my money sitting with them. The least they can do is reverse the extra amount and take some action against both of them nilesh. [protected]@hdfcbank.com and geetanjali. [protected]@hdfcbank.com

Applied for hdfc fastag. Made payment as instructed. Received application number hfr 007676. Not received an acknowledgment via email or sms regarding whether the documents uploaded are received. The hdfc fastag website is slow and not user friendly as progress o[censored]pload is not shown. Tried to call contact number given on the website but always comes ringing.
Hdfc needs to take a call if they are serious about entering into fastag business or else they will spoil their carefully built up reputation.

I had applied for hdfc credit card around 20 days ago. No. Of associates had come to home and office for verification and took signature. It's been around 3 weeks and still not received the credit card.

If i had known that this is how the service of your bank would i would i have applied for some other bank.

This service is extremely substandard considering i have salary account of hdfc only.

Application no. : [protected]o2

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]s1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We have given all papers and verification has also been done positively.

I called customer care and they are not giving any reason for rejection..

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address. I never had any credit card or liabilities from any bank in the past.

Please provide reason for disapproval as soonas possible

My name is alla umamaheswararao. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

So, i request hdfc ergo to please refund emi fee of rs. 900 any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.
Mob no.[protected]

Hi
I have withdraw rs.1000 to my bank account on 1 november 2017 at 3:50 pm.
Money got debited from my payzapp wallet but not credited to my bank account.
Received a status transaction failure because of timeout.

Txnid:[protected]kc98xa0
Billed: yes

When will it be credited to my bank account.???

Withdraw is made to the following bank:

Acc no: 501*5928
Bank name : hdfc

I have transferred 5000 from my payzapp wallet to sbi account. Unfortunately i have entered the wrong account number. Meanwhile i got the notification as transaction failed and refund will be initiated. I want to know that transaction was failed or money credited to the wrng account. Am trying to contact customer care but no one is responding. Worst kind of response ever from hdfc side. First reslove the customer care issue. If my transaction was failed when the amount will get refunded?? If is is credited to the wrong account how can i know that?. Resolve this issue. My transaction id is[protected]jx52ov3