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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32913
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18417
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HDFC Bank reviews & complaints page 1099

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D
Deepu1987
from Chandigarh, Chandigarh
Nov 3, 2017
Resolved
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Address: New Delhi, Delhi, 110059

I was using hdfc credit card since 4 years. I always pay my bills on time always. One day lost my card, so i block it and dont issue the card, but they renew my card and add a renew charges in my bill statement. However i fight and solve this issue. And made full payment of purchase value. Now after some time, i receive a bill from hdfc asking 750 rs. I asked hdfc they said late payment. So i request for reversal, then they reverse and then after next week they again ask for late payment of 750 rs., then i again asked for the same issue, then they asked for 100 rs. For full and final settlement. So i pay 110 rs. And after some time, hdfc sent me 1500 rs. Bill for late payment.

So this kind of thing is happening with the common person and even dare to ask to big players who loot their money.

This kind of activity is mostly done by hdfc as i discuss with other users.
The hidden scam of thag of common person money.
Dec 5, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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    M
    Mallik23
    from Hyderabad, Telangana
    Nov 3, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500072

    In the process of adding my money 5000 rs from credit card to payzapp account the process got failed, but my money got deducted and it didn't get added into my payzapp account.
    I lost my money in this process and when i'm trying to call payzapp customer care number no one is responding back and sometimes the phone number doesn't work at all. So, please help me to get refund my money back.
    Dec 16, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 06, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and issue details at the below given link. http://bit.ly/2aJ9wGW. Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

    Anay,
    HDFC Bank Customer Assistance
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      A
      Ashish Kavdiya
      from Mumbai, Maharashtra
      Nov 3, 2017
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      Address: 560076
      Website: payzapp app

      Hi sir,
      I have transferred 5000/- from pay zapp wallet to my bank account. The transaction in payzapp wallet shows successful but the money was not credited to my bank account.

      I am trying to reach the customer care from yesterday but no luck it is always busy.
      Transaction date is 01/11/2017

      Please help me on this issue at the earliest.

      Thanks,
      Ggs chaitanya
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mohit Khunger
        from Ludhiana, Punjab
        Nov 3, 2017
        Resolved
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        Resolved

        Address: Muktsar, Punjab, 152026

        R/p sir
        We the customer o[censored]r bank a/c no [protected] ur bank manger lost the milling card of r frim satluj rice nd gen mills
        Nw the bank manger cant listn r problem so we r requesting u tht plzz take some action on bank manger nw still they are nt in his office right nw so plz request u to plz talk wit bank manger
        Satluj rice nd gen mill
        Hdfc bank muktsar
        +1 photos
        Dec 11, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to email us at [protected]@hdfcbank.com and elaborate on your complaint further so that we can check and assist you with your concerns.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          Sheenam Choudhry
          from Bareilly, Uttar Pradesh
          Nov 3, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7132 without my concern on date:30/10/2017. How can this setvice be avtivated when i didnt even activate my card till 1st. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

          Oneassist relationship number : 3012116
          Name :- sheenam choudhary
          Mobile no. :- [protected]
          Credit card number ending :- 7132
          HDFC Bank customer support has been notified about the posted complaint.
          [protected]

          hdfc credit card - Comment #2904404 - Image #0
          Credit standing or your financial stability..
          Because of IT not matching.. today morning I go to my ca I check my it return 2016-17 at official site.. it matches.. I printout of my ITR-V form at official site..

          hdfc credit card - Comment #2904415 - Image #0
          Hi,

          I already Submitted the declaration form for Signature Mismatch no response received from the department, But my Credit Card isn't issued to Yet.

          Please help me for the same on urgent basis.
          It's just a Priority for your Customer.
          Even when I am using correct PIN it is givinge error as incorrect PIN. Last week I reset PIN and used it once so it was successful but when I used it second time it gave me same error even after using correct PIN. In using HDFC money back credit card. Please suggest. Thank you!
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            M
            Manindra Kumar Yadav
            from Vijayawada, Andhra Pradesh
            Nov 3, 2017
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            Address: Hyderabad, Andhra Pradesh

            Hi, actually my money is deducted from the payzapp wallet, and not credited to the beneficiary account, this happened on 28th of december and i am sending a screenshot of this transaction for further details and i am waiting for last more than 5 working days for the solution and not getting proper solution for this.
            My mobile number is [protected].
            Kindly provide me the proper solution to this.
            And whenever i tried to call customer care from any mobile number not response voice will come to hear.
            Can you pls tell me what should i do?
            +1 photos
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              H
              hemlikhar
              from Gurgaon, Haryana
              Nov 3, 2017
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              Address: Gurgaon, Haryana, 122001

              My tranasction id:[protected]kh81pt1
              Amount failed from payzapp app and amount deducted but not refunded back
              My number - [protected] i have done a 5000 transaction on 28th oct 2017, 14:18:02 to transfer to my icici bank account but amount failed and amount has been deducted and my amount was not credit back into my payzapp account.
              I given complaint they said it will take 5 working days today is 8 th working still they are not refunding my amount back.
              Plz refund my amount back right i need that money its very urgent
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                Z
                zahee65
                Nov 3, 2017
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                Address: Bangalore, Karnataka

                I owned a hdfc regalia credit card which had an offer of 12 complimentary lounge access free across india every year. I had been using this offer but suddenly hdfc decided to remove this offer without any kind of email or sms notification. Due to this, i was charged for the lounge access in june and july. When i complained regarding this, hdfc customer care blatantly replied that they had updated their website.

                I don't think this should be allowed, as any thing chargeable should be informed by a message or email or post.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 03, 2017
                Updated by zahee65
                Also just to update, as mentioned above I was charged for the lounge access twice, first on 22nd June (for 2 people, amount: 3523.50 + GST around 600) and then again on 8th July (for 1 person, amount: 2132 including GST). On complaining several times I got a reply from HDFC that they would be refunding 1 persons visit charge, but even that was not done due to which I was further charged a late payment fee of Rs 480 on my card statement!
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                  K
                  kodai ashok
                  from Chennai, Tamil Nadu
                  Nov 3, 2017
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                  Address: 624101

                  I am a hdfc bank credit card holder. The bank has auto debited rs.1299/- from my credit card number ending with 7733 without my concern on 02/11/17. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-.

                  Name : ashokkumar. K
                  Mobile no : [protected]
                  Credit card number ending : 7733
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 29, 2017
                  mantujyoti's response
                  plz change my mobile no to my credit card account
                  My old mobile no [protected].is alredy damged.reactive my new mobile no [protected]
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                    R
                    Ravichandran Narayanan
                    from Thiruvananthapuram, Kerala
                    Nov 3, 2017
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                    Hello sir,,, i wanted to know,, why you are making pending payment in my account, since last 6months, i do know i am not proper account details and information about my pending,, please clear it first, i lost my interest
                    My account details,,
                    Id[protected]
                    There's no email reply also, they are not given proper answers,,, i hope get a good news soon,, thank you
                    HDFC Securities customer support has been notified about the posted complaint.
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                      R
                      rahul281092
                      from Delhi, Delhi
                      Nov 3, 2017
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                      Website: HDFC payzapp

                      Hi,
                      I have transferred rs. 5000 to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
                      Transaction id[protected]su9

                      I was a mistype in the last two digit of account number. Typed 71 instead of 17, while the other things was right like beneficiary name & ifs code. Don't know how transaction got success.

                      I visited both the banks and told about the incident but didn't get response to reslove.

                      Please help me out and to get my money back, please support so that guy can return the money back.

                      Thanks,
                      Rahul
                      E-mail: [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
                      This is with regard to the previous mail which is have dropped you on 19th December 2017. The Beneficiary bank (ICICI Bank) needs my bank, HDFC Bank (PAYZAPP) to cooperate and provide sufficient support for the easy and safe recovery of my fund of Rupees 3000.

                      This is so ridiculous that when the beneficiary bank (ICICI Bank) is ready to support where in HDFC bank (PAYZAPP) is lease bother not cooperating with me.
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                        M
                        Mohd Aijaz
                        from Adoni, Andhra Pradesh
                        Nov 3, 2017
                        Resolved
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                        Resolved

                        Address: 509001

                        Cancellation of one assist membership
                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 1847 without my concern on date:02/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                        Oneassist relationship number : 3014647
                        Name :- mohd aijaz
                        Mobile no. :- [protected]
                        Credit card number ending :- 1847
                        Dec 4, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 03, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to write to us with your queries from registered email id to [protected]@hdfcbank.com to enable us assist you accordingly.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Dear Customer

                        Greetings from OneAssist...!

                        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2558492 & the refund will get processed in 7 working days.

                        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                        Regards

                        Sagar

                        (Team OneAssist)
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                          Y
                          yogi1404
                          from Pune, Maharashtra
                          Nov 2, 2017
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                          Address: Faridabad, Haryana

                          Hi,
                          My name is yogesh shende. I joined a company in the year 2013 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job and joined new company. At that time my account balance was less than rs.10, 000 and after 3 month i saw that rs.398 is being charged on my account as asd deduction. It happend without any notification or sms. When the same charge were made on my account three times then i withdrawn all the remaining balance. And now i. E. After 3 years it is showing negative balance about -8000rs. I am totally shocked and worrying about the same.
                          Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount..

                          Yogesh shende
                          My acount no : [protected]
                          Registered mobile no : [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          I have made transaction 31october 2017 of 4000 to SBI through bhim app. It was failed to transfer the money to bank so please refund the money to my account as soon as possible my registered mobile [protected].. It is very urgent to me.. please refund me as soon as possible..I am sending attached document as a proof

                          without notifying me, hdfc bank added negative balance in my account. - Comment #2904455 - Image #0
                          without notifying me, hdfc bank added negative balance in my account. - Comment #2904455 - Image #1
                          without notifying me, hdfc bank added negative balance in my account. - Comment #2904455 - Image #2
                          I used my debit card to fill disel on my car on 20'th oct 2017, the bill was not came but i received a message on HDFC to amount of 1500 was dedited your account . Kindly refund my amount

                          Narration : POS 541919XXXXXX1047 PATHY AND CO POS DEBIT

                          Ref.no :[protected]

                          My number is [protected]
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                            J
                            Jiniraj VR
                            from Paravur, Kerala
                            Nov 2, 2017
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                            Address: Thiruvananthapuram, Kerala, 695033
                            Website: hdfc

                            I am Veena V Pavithran & Jiniraj VR, customer HDFC Home Loan HDFC Vazhuthakad Branch Trivandrum Kerala. My account no is[protected]. I had received home loan amount of 15 lakhs by instalments last year from HDFC Bank Vazhuthakad Home loan Branch Trivandrum Kerala State. Since I need 5 more Lakhs to complete my home construction, I recently approached the bank for extension/maintenance loan. As per my application, HDFC Bank allotted 4 lakhs in favour of me but disbursed 1.5 lakhs only in August 2017. Now they are refused to disburse the balance 2.5 lakhs. Please give them direction to disburse the rest amount.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Deepak Royal Pandey
                              from Noida, Uttar Pradesh
                              Nov 2, 2017
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                              Address: Faridabad, Haryana, 121003
                              Website: payzapp

                              Dear sir mne payzapp m apne sbi credit card se 4000 rs add kiye vo add ho gye phir mne apne canara account m 4000 rs transfer kiye payzapp se or transaction failed ho gyi or payzapp wallet m se money bh debit ho gyi or mere account m bh money credit nh hui h 28 oct ko mene ye transaction ki thi transaction fail hone k baad mne payzapp ko mail bhi kiya unhone reply kiya ki 5 working days m money refund ho jaygi but abh tk nh hui h solve my problem sir nd refund my money
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 02, 2017
                              Updated by Deepak Royal Pandey
                              Mera email id naveen.[protected]@gmail.com h
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                                S
                                sridhar chit
                                from Adoni, Andhra Pradesh
                                Nov 2, 2017
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                                Address: Hyderabad, Andhra Pradesh

                                I have transferred money from my payzapp wallet to my back account on 30-oct-2017 money not credited in my bank account but debited from my wallet. In payzapp the transaction is showing as success but it is showing some red circle for the amount.I have been waited for three days still money is not credited in my bank account .How can i get my money back please help me.
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                                  Omkarsawroop
                                  from Mohali, Punjab
                                  Nov 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jalandhar, Punjab, 144002

                                  I have bought two products from flipkart.. one I phone 7 and second mobile is of vivo.
                                  There they have shown at 0% EMI through HDFC BANK CREDIT CARD
                                  But now they are sending me message at 14% EMI..
                                  That means on the approximate shopping of 50000 they are charging me 14 % extra..

                                  Both flipkart.com and hdfc are not showing the proper response. Both told me to approach other.. That's not our fault..

                                  It's a open fraud.. There is no fun of making fool of a person openly..

                                  Kindly resolve my issue and wave off my extra money which they have charged me
                                  I am not going to pay any extra money for that
                                  Help me resolve it..
                                  Thank you

                                  MB [protected]
                                  Dec 7, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 04, 2017
                                  Updated by Omkarsawroop
                                  Pl note the card no..
                                  [protected]..
                                  Registered mb no is [protected]
                                  Of my dad. ASHWANI KUMAR
                                  Verified Support
                                  Nov 06, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  You may login to your account online and update your KYC details under accounts tab > Request > Confirm KYC details. You may also write to [protected]@hdfcbank.com for further assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    sam4snow
                                    Nov 2, 2017
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                                    Website: www.hdfcbank.com

                                    Cancellation of one assist membership
                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5703 without my concern on date:1/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                    Oneassist relationship number : 3014742
                                    Name :- salim khan
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 5703
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    I transferred 3000 rs from payzapp to my sbi acount. But ana error is occured i didnt get my money back till now. When i call the cust care the nmbr doesnt exist. Today is your told 5th working day.. your service is so so bad
                                    Dear Salim,

                                    Greetings from OneAssist..!

                                    We are very sorry to hear about your experience and regret the inconvenience caused to you.

                                    We have forwarded your details to our team and they shall update you with the current development on your case.

                                    We appreciate your patience in the interim.

                                    Regards

                                    Brijesh

                                    Team OneAssist.
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                                      syamwpro
                                      from Hyderabad, Telangana
                                      Nov 2, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500055

                                      Yesterday night I am trying to money from credit card to account by using payzapp I added money to payzapp wallet, money was added and send to my personal account but money deducted from payzapp but not credited to bank account, amount is 5000 and tranction id is:[protected]zY30zJ4
                                      +1 photos
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                                        M
                                        Mujahid Omer
                                        from Mustafabad, Haryana
                                        Nov 2, 2017
                                        Sep 16, 2023
                                        This thread was updated on Sep 16, 2023
                                        Resolved
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                                        Resolved

                                        dc intl pos txn markup + st

                                        Address: Kurukshetra, Haryana, 136119

                                        Hi,

                                        I just found out that an amount of ₹ 3, 677.80 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever.

                                        And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 3k₹!

                                        Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]
                                        br...
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