| Address: Visakhapatnam, Andhra Pradesh, 531002 |
My name is alla umamaheswararao. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".
I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.
So, i request hdfc ergo to please refund emi fee of rs. 900 any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.
Mob no.[protected]
Dec 2, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details, charge details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance
Nov 02, 2017
Updated by avmrbu1995 No it is not resolved
Nov 02, 2017
Updated by avmrbu1995 It's not working
Without my knowledge how could they just do it?