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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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R
ravi.nandan
from Noida, Uttar Pradesh
Nov 6, 2017
Resolved
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Resolved

I got a call from [protected] and he told that your atm card will be blocked as your aadhar card number is not linked to your account. Please help to verify your some details and provide aadhar card number also so that we can update in our records. As i already linked my aadhar number to bank account, so i thought it could be a fraud call to know about the details of my atm number. And the same happened, he asked for atm no and cvv first. So i refused to give that asking that no bank ask card no and cvv on phone, then why you are asking for it. He disconnected the call.
Dec 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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    A
    ashikjaya
    from Bengaluru, Karnataka
    Nov 6, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560045
    Website: www.hdfcbank.com/htdocs/common/E_TOLL/index.html

    Hi,

    I had submitted the application online for hdfc fasttag on 11th october 2017.

    My application reference number is : hfr004441
    All the documents were uploaded online along with signed application.
    Also, i had paid amount of rs300 online via netbank
    I have received the message with customer id[protected] and wallet id ([protected]), but still i have not recived my fastag.
    Its almost a month.
    Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.
    Even we do not have site where we can check the status as well

    Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

    Regards
    Ashik
    Dec 9, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 07, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly share us your contact details so that we can assist you. Alternatively, please email at hdfc.[protected]@sahaj.co.in or reach us directly at [protected] & [protected] for any further clarification/information if required.

    -Manoj
    HDFC Bank Customer Assistance
    Nov 11, 2017
    Updated by ashikjaya
    Hi
    I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
    Vehicle no ka 12 z 7831
    Hi
    I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
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      Y
      Yogesh Challa
      Nov 6, 2017
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      Website: HDFC Payzapp Card

      Hi sir i have made an online transaction on nov 1st through payzapp virtual debit card but unfortunately transaction failed due to network issues and merchant didn't receive the payment but when i checked my payzapp-wallet rs:10320/- amount got deducted.. Till today my amount didn't credit back to my account.

      I am also providing reference # of particular transaction

      Trx ref 23385300

      I have raised a request to payzapp customer support email, and also in playstore i have complained regarding the same but till today no response from them
      Please do the needful as soon as possible

      Let me know if you need any other information
      HDFC Bank customer support has been notified about the posted complaint.
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        T
        Tinku5290
        from Pune, Maharashtra
        Nov 6, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 440034
        Website: www.hdfcbank.com

        A land line number[protected] and mobile number [protected] is continuously calling me and my family members in abusing and threatening language by saying it's from hdfc recovery section as my loan account in not completely repaid they are affecting daily routine work and calling on land line of a government office as my wife is working there this is harassment i requested the officials to go for legal proceedings. I am abused by laws thanking you

        Dr mrunal aley nagpur mobile number [protected]
        Dec 14, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- xxxxxxx in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          S
          shruthi cirikonda
          from Bengaluru, Karnataka
          Nov 6, 2017
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          Address: Hyderabad, Andhra Pradesh, 500059

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8150. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

          Oneassist relationship number : 598757
          Name :- shruthi cirikonda
          Mobile no. :- [protected]
          Credit card number ending :- 8150
          HDFC Bank customer support has been notified about the posted complaint.
          Sir payzap money send My bank account tranjenction failed this amount tranjenction Id number[protected]hB55ru8
          R s/m,

          I have an account at hdfc kollam main branch (Kerala circle) regarding my education loan. I lost every details about my account except customer id. What shall I do?
          I called the customer care for HDFC but they said they can't do anything as it's a rule.

          For the money being deducted from my account for depositing cash into my own account.

          INTER-BRN CASH CHG INCL GST 041017

          I want to object against this open LOOT. what should be the next step to challenge this rule.
          Dear sir i hv salary account of hdfc bank from 7 yr. i hv credit card, i hv home loan customers o[censored]r bank. but ur hdfc bank branch of neemkathana, dist-sikar. rajasthan. bank manager also doing misbehave with customer. plz do need full.
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            C
            chintud9876
            from Ingraj Bazar, West Bengal
            Nov 6, 2017
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            Address: Purba Medinipur, West Bengal, 721636

            I am chinmoy das a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6207 without my concern on date:05/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

            Chinmoy das
            Mob. [protected]
            Tamluk
            East midnapur
            HDFC Bank customer support has been notified about the posted complaint.
            Nov 01, 2017
            Vivan Dankhara's response
            my bank account in fund daily cut out is beasuce my account close
            My fund is daily cut
            Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
            Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
            17.70 has been cut on 26 Oct 2017
            Ref. No. MIR[protected]
            Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
            I have settled my account Jan/17 till I didn't receive no due certificate.credit card payment done later received but not able to get loan
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              S
              sathyarobin
              from Chennai, Tamil Nadu
              Nov 6, 2017
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              Address: Chennai, Tamil Nadu, 600048

              I have applied for hdfc fastag on 20th october 2017 and on 28th october 2017 my id was created after follow up with customer care. Same was activated on 2nd november 2017. I received a message saying my fastag is activated and till now i haven't received the fastag tag either call from hdfc executive. Tried contacting the hdfc customer care and no response from them after continuously calling them for 3 days.

              I have paid them 500 rupees and i'm not sure whether i'll be getting the fastag

              Customer id[protected]
              Wallet id - [protected]

              Please advice why hdfc is taking too much time on this tag delivery, also now itself customer care is behaving like this, i am worrying about the quality of the service. How they are going to support me in long run, how i will get all of the services on time, just imagine a scenario of stranding in the highway and customer care not attending calls for two days.
              HDFC Bank customer support has been notified about the posted complaint.
              Nov 06, 2017
              Updated by sathyarobin
              Tag received today thru courier, waiting for HDFC executive to visit my address and install.
              Advice to HDFC- Please update your customer about the progress
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                S
                saranjeet67
                from Delhi, Delhi
                Nov 6, 2017
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                Address: New Delhi, Delhi

                I saranjeet singh, want to cancel the transaction of rs. 153750/- on 5/11/2017 around 10:00 pm. My card last digit number is [protected] and we have already discuss with executive in morning around 8:00 am. Our complaint number is [protected] yesterday we went to mountain club resort office in aansel plaza in south ex new delhi. They have told s that they will take 50, 000 rs bt they have take 153750 rs from our card.
                So we want to cancel the transaction.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 01, 2017
                Alfred1234's response
                I hate India and its people and its govt.
                I tried to transfer 5000 to my debit card but the amount has not been credited to my account. Am continuosly calling customer care and they are not responding at all.

                Please do the needful asap. Never expected this from hdfc...
                17.70 has been cut on 26 Oct 2017
                Ref. No. MIR[protected]
                Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
                I hate hdfc.they gave a credit card with wrong morals and values.i hate hdfc.
                I'm HARIKUMAR REDDY, I'm working in bimmanahalli branch in Bangalore.So my reliving is done 30.10.2017.
                So applied EPF, but I got pf amount 70%and 30% pending is there . What happened I don't no.but I sent every documents.i didn't get any mail and massage.my EMP code :123489
                What is this taxation? Without any notice they withdrawal amount and this is second time happening.
                I Dnt know why do they charge for...????
                Please clarify this

                3RD PARTY CASH TXN INC GST 131017-MIR[protected], 27 Oct 2017
                INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected], 25 Oct 2017
                With out doing any shopping my due amount is 1501.47.
                With out my concern and approval transaction is happened.
                For this reason i am closing my card.
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                  P
                  PARVISH CHAUHAN
                  from Vikasnagar, Uttarakhand
                  Nov 6, 2017
                  Resolved
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                  Resolved

                  Address: Haridwar, Uttarakhand, 249402
                  Website: Hdfc

                  Sir/madam, this is for your kind information that 02 november 2017 time approx 08:45 pm 5000 thounds rupees 04 transactions done from credit card by payzapp wallet but 03 transactions success and 01 transitions failed total 20000 thounds rupees debit credit card but 15000 thounds rupees loaded in my payzapp wallet so please check error and refund my 5000 thounds rupees. Name - parvish kumar. Mob. [protected]
                  Dec 9, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 08, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                  Anay,
                  HDFC Customer Support Assistance.
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                    V
                    vasusara
                    from Chennai, Tamil Nadu
                    Nov 6, 2017
                    Resolved
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                    Resolved

                    Dear hdfc
                    Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

                    Today got checked in hdfc link showing track your card application. Found the reason as follows.

                    Application reference number
                    [protected]s1
                    Status
                    Disapproved
                    Remarks
                    Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                    We told to hdb financial who called us for credit card and we never gone to hdfc for the same. We have given all papers and verification also done positively.

                    I called customer care and they are not giving any reason for rejection.. Hdfc bank should give us reason for dsapproval.

                    We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address.. It is my dignity which got effected. I never had any credit card or liabilities from any bank in the past.

                    Please provide reason or else i will file case in consumer court.

                    Regards

                    Vasumathy
                    Dec 11, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 09, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    We take this opportunity to inform you that your application vide reference number [protected]S2 is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status on our Bank's website : www.hdfcbank.com under the below link, after 8-10 working days time.
                    -Bejoy
                    HDFC Bank Customer Assistance
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                      B
                      balakrishna Ambati
                      from Bengaluru, Karnataka
                      Nov 6, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500032
                      Website: PayZapp

                      I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

                      It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
                      Time and date:
                      09:10 am
                      02/11/2017

                      My contact details: balakrishna. [protected]@gmail.com
                      Jan 15, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 12, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer

                      We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                      Anay,
                      HDFC Bank Customer Assistance
                      Dec 15, 2017
                      Updated by balakrishna Ambati
                      HDFC Bank — money deducted from bank account and not credited in payzapp

                      1 Review
                      Ba balakrishna Ambati on Nov 6, 2017 Mark as Resolved

                      I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

                      It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
                      Time and date:
                      09:10 am
                      02/11/2017

                      COntact Details: [protected] Mail:balakrishna.[protected]@gmail.com
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                        P
                        priya venkat13
                        from Delhi, Delhi
                        Nov 6, 2017
                        Resolved
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                        Resolved

                        I am priyadharshini
                        Account no.: [protected].
                        My account was salary account. Recently i changed my job and my new company does not have tie up with hdfc bank. Amb charges are being deducted from my account for past three months.

                        18 sep 2017: amb chrg incl gst for aug2017-mir[protected]: rs.326.00
                        05 oct 2017: amb chrg incl gst for aug2017-mir[protected]: 177.00
                        05 oct 2017: amb chrg incl gst for aug2017-mir[protected]: 132.28

                        "banks should not levy penal charges for non-maintenance of minimum balances in any inoperative account." according to part b of the first bi-monthly monetary policy statement 2014-15 announced on april 1, 2014 by rbi.

                        Banks are to safeguard people's money not to deduct as and when they wish to. Even if i had my salary account in the same bank i would always withdraw the complete amount every month. So does the bank want us change our lifestyle according to their wish?

                        I would better close this account rather sitting and fighting for my money.
                        Dec 10, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 09, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected]

                        -Manoj
                        HDFC Bank Customer Assistance
                        Please cancel the one assist plan for the below card details
                        Relationship Number:1412812
                        Credit card:..3271
                        they Deducted 1899 Rs on 26/10/2017 with out my permission.
                        i already call them and inform to cancel but still they deducted the amount.
                        please cancel this plan and return the above amount.
                        I hate hdfc.they gave a credit card with wrong morals and values.i hate hdfc.
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                          A
                          arjunk763
                          from Mysore, Karnataka
                          Nov 6, 2017
                          Resolved
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                          Resolved

                          Address: 560008

                          I was shopping from groofers application and was ordering something worth 806, as soon as entered net banking password they asked me to enter security question's answer, after entering that money got deducted from my bank account and session got expired. Look into this matter.
                          Now i don't know where is my money stucked, i just want it back, write to me for further details.
                          Dec 7, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 06, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, transaction details, customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            J
                            Jaldu Srijahnavi
                            from Visakhapatnam, Andhra Pradesh
                            Nov 6, 2017
                            Resolved
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                            Resolved

                            hold funds on salary account

                            Address: Visakhapatnam, Andhra Pradesh, 530017

                            My name is : jaldu sri jahnavi

                            Problem : inter-brn cash chg incl gst charges @ 177 without prior info to customer...

                            When i tried reaching through phone banking, just say transferring cal to concerned department but that never happened, calls get cut in between. Very irresponsible to address the query. I had spend more than an hour in reaching customer support but nothing has been resolved, then just escaped...
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                            Fathima HajMohamed
                            from Korampallam, Tamil Nadu
                            Nov 6, 2017
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                            Address: Chennai, Tamil Nadu, 600002
                            Website: [email protected]

                            I have transferred an amount of rs5000.00 through payzapp to axiz bank of my wife a/c for emergency purpose and the amount has been debited from payzapp but not yet been credited in the account. And now it is showing 0 balance in the wallet. Kindly reverse the amount and do the needfull.

                            I have done this transaction on 2nd nov and it is been more than 2 days now and in need for some emergency purpose hence do the needfull.
                            I transfered 10002 to my wallet, but money not added & detected from my credit card,

                            [protected]
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                              R
                              RN EMITRA
                              from Alwar, Rajasthan
                              Nov 5, 2017
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                              Address: Alwar, Rajasthan, 301001

                              1 - i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 3000 and date 27/09/17 so please return my amount.

                              2.- i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 2000 and date 05/11/17 so please return my amount

                              Please provide any response on my contect no. [protected]
                              And mail id [protected]@yahoo.com
                              Acc. Name:- rn pharma
                              Acc no. [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Ramesh Sorari
                                from Riasi, Jammu and Kashmir
                                Nov 5, 2017
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                                Address: Nainital, Uttarakhand, 91
                                Website: Payzapp

                                I was using payzapp to transfer my wallet money to my saving account... When i transfered 4000 rs through payzapp money is deducted from payzapp it was shown in notification but not received in bank account... No money is credited till now i am a middleclass parson today is the last day to pay my loan emi but this happened my civil will be effected because of this
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  ramustur
                                  from Hyderabad, Telangana
                                  Nov 5, 2017
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                                  Website: PayZapp

                                  I have made transaction in payzapp on november 3rd 2017. I have loaded 5000 rupees from hdfc credit card to payzapp wallet and tried to transfer 5000 rupees from payzapp wallet to hdfc bank account, money deducted from payzapp wallet but not credited to beneficiary account. I tried calling payzapp customer care but they are not responding. Please get me my money back as soon as possible it's very urgent.
                                  Dear
                                  I have attached copy of bank statement and also the payzapp wallet transaction clearly there showing i have done 2 times Rs.500/- transaction but in payzapp wallet its not showing so kindly check . Please kindly look into matter do the needful action

                                  Thank You,
                                  Regards,
                                  Vishal Yewale
                                  91-[protected]
                                  Hy
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                                    D
                                    Dasari Bala Sunil
                                    from Bengaluru, Karnataka
                                    Nov 5, 2017
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                                    Address: 560066

                                    I have done 5000 payment on 1 nov 2017,
                                    Added 10000 to my payzapp wallet on 3 nov 2017,
                                    Again 5000 transferred to bank account on 3 nov 2017,
                                    Now i should have 5000 amount in wallet and transaction on 3rd november.
                                    But i don't have previous transactions on 3rd nov and remaining 5000 amount in my wallet.
                                    Previous transaction displaying up-to nov 1.
                                    What about november 3rd???
                                    Hi sir,

                                    I have transferred amount of 5000+2500 to my axis bank and sbh accounts
                                    but i didnt get credit that amount into corresponding account numbers.
                                    please do need help full on this action. whatever the customer support number they given that is not working it is getting always busy .

                                    Thank you
                                    Raju
                                    [protected]
                                    I have added Rs 3500 to payZapp on 03/11/2017, but money dictated from my account but is not reflected on payZapp .
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                                      N
                                      Nithin049
                                      from Bengaluru, Karnataka
                                      Nov 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560021

                                      — forwarded message —
                                      From: "nithin m"
                                      Date: nov 4, 2017 7:00 pm
                                      Subject: credit card smart emi not converted after confirmation - credit card [protected]
                                      To:
                                      Cc:

                                      Dear hdfc team,
                                      We are really frustrated to reach your customer executive via no:[protected] & 6160 6161. Tried best to reach more tan 10 times but couldn't make it.

                                      Myself purchased new smartphone as on 08/10/17 via amazon seller services (Statement sheet attached), mumbai for 8449/- for 3 months tenure. But why the bill generated for full amount without the part payable emi option.

                                      Let us now what is the exact amt payable for nov 2017 received statement.

                                      Need call back on undersigned contact no asap.

                                      Regards,

                                      Nithin
                                      [protected]
                                      Dec 7, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 06, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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