HDFC Bank Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

Hi, actually my money is deducted from the payzapp wallet, and not credited to the beneficiary account, this happened on 28th of december and i am sending a screenshot of this transaction for further details and i am waiting for last more than 5 working days for the solution and not getting proper solution for this.
My mobile number is [protected].
Kindly provide me the proper solution to this.
And whenever i tried to call customer care from any mobile number not response voice will come to hear.
Can you pls tell me what should i do?

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Address: Gurgaon, Haryana, 122001

My tranasction id:[protected]kh81pt1
Amount failed from payzapp app and amount deducted but not refunded back
My number - [protected] i have done a 5000 transaction on 28th oct 2017, 14:18:02 to transfer to my icici bank account but amount failed and amount has been deducted and my amount was not credit back into my payzapp account.
I given complaint they said it will take 5 working days today is 8 th working still they are not refunding my amount back.
Plz refund my amount back right i need that money its very urgent

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HDFC Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

I owned a hdfc regalia credit card which had an offer of 12 complimentary lounge access free across india every year. I had been using this offer but suddenly hdfc decided to remove this offer without any kind of email or sms notification. Due to this, i was charged for the lounge access in june and july. When i complained regarding this, hdfc customer care blatantly replied that they had updated their website.

I don't think this should be allowed, as any thing chargeable should be informed by a message or email or post.

HDFC Bank customer support has been notified about the posted complaint.

Nov 03, 2017

Updated by zahee65 Also just to update, as mentioned above I was charged for the lounge access twice, first on 22nd June (for 2 people, amount: 3523.50 + GST around 600) and then again on 8th July (for 1 person, amount: 2132 including GST). On complaining several times I got a reply from HDFC that they would be refunding 1 persons visit charge, but even that was not done due to which I was further charged a late payment fee of Rs 480 on my card statement!

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Address: 624101

I am a hdfc bank credit card holder. The bank has auto debited rs.1299/- from my credit card number ending with 7733 without my concern on 02/11/17. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-.

Name : ashokkumar. K
Mobile no : [protected]
Credit card number ending : 7733

HDFC Bank customer support has been notified about the posted complaint.

Oct 29, 2017

mantujyoti's response plz change my mobile no to my credit card account

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mantujyoti

from Puruliya, West Bengal

Nov 3, 2017

My old mobile no [protected].is alredy damged.reactive my new mobile no [protected]

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Hello sir,,, i wanted to know,, why you are making pending payment in my account, since last 6months, i do know i am not proper account details and information about my pending,, please clear it first, i lost my interest
My account details,,
Id[protected]
There's no email reply also, they are not given proper answers,,, i hope get a good news soon,, thank you

HDFC Securities customer support has been notified about the posted complaint.

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Website: HDFC payzapp

Hi,
I have transferred rs. 5000 to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected]su9

I was a mistype in the last two digit of account number. Typed 71 instead of 17, while the other things was right like beneficiary name & ifs code. Don't know how transaction got success.

I visited both the banks and told about the incident but didn't get response to reslove.

Please help me out and to get my money back, please support so that guy can return the money back.

Thanks,
Rahul
E-mail: [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Guru1132

from Bengaluru, Karnataka

Dec 26, 2017

This is with regard to the previous mail which is have dropped you on 19th December 2017. The Beneficiary bank (ICICI Bank) needs my bank, HDFC Bank (PAYZAPP) to cooperate and provide sufficient support for the easy and safe recovery of my fund of Rupees 3000.

This is so ridiculous that when the beneficiary bank (ICICI Bank) is ready to support where in HDFC bank (PAYZAPP) is lease bother not cooperating with me.

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Address: 509001

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 1847 without my concern on date:02/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3014647
Name :- mohd aijaz
Mobile no. :- [protected]
Credit card number ending :- 1847

Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us with your queries from registered email id to [protected]@hdfcbank.com to enable us assist you accordingly.

-Manoj
HDFC Bank Customer Assistance

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 15, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2558492 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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Address: Faridabad, Haryana

Hi,
My name is yogesh shende. I joined a company in the year 2013 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job and joined new company. At that time my account balance was less than rs.10, 000 and after 3 month i saw that rs.398 is being charged on my account as asd deduction. It happend without any notification or sms. When the same charge were made on my account three times then i withdrawn all the remaining balance. And now i. E. After 3 years it is showing negative balance about -8000rs. I am totally shocked and worrying about the same.
Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount..

Yogesh shende
My acount no : [protected]
Registered mobile no : [protected]

HDFC Bank customer support has been notified about the posted complaint.

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cool_vhb

from Ahmedabad, Gujarat

Nov 3, 2017

I have made transaction 31october 2017 of 4000 to SBI through bhim app. It was failed to transfer the money to bank so please refund the money to my account as soon as possible my registered mobile [protected].. It is very urgent to me.. please refund me as soon as possible..I am sending attached document as a proof

without notifying me, hdfc bank added negative balance in my account. - Comment #2904455 - Image #0

without notifying me, hdfc bank added negative balance in my account. - Comment #2904455 - Image #1

without notifying me, hdfc bank added negative balance in my account. - Comment #2904455 - Image #2

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Muruga Perumal

from Mumbai, Maharashtra

Nov 3, 2017

I used my debit card to fill disel on my car on 20'th oct 2017, the bill was not came but i received a message on HDFC to amount of 1500 was dedited your account . Kindly refund my amount

Narration : POS 541919XXXXXX1047 PATHY AND CO POS DEBIT

Ref.no :[protected]

My number is [protected]

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Address: Thiruvananthapuram, Kerala, 695033

Website: hdfc

I am Veena V Pavithran & Jiniraj VR, customer HDFC Home Loan HDFC Vazhuthakad Branch Trivandrum Kerala. My account no is[protected]. I had received home loan amount of 15 lakhs by instalments last year from HDFC Bank Vazhuthakad Home loan Branch Trivandrum Kerala State. Since I need 5 more Lakhs to complete my home construction, I recently approached the bank for extension/maintenance loan. As per my application, HDFC Bank allotted 4 lakhs in favour of me but disbursed 1.5 lakhs only in August 2017. Now they are refused to disburse the balance 2.5 lakhs. Please give them direction to disburse the rest amount.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Faridabad, Haryana, 121003

Website: payzapp

Dear sir mne payzapp m apne sbi credit card se 4000 rs add kiye vo add ho gye phir mne apne canara account m 4000 rs transfer kiye payzapp se or transaction failed ho gyi or payzapp wallet m se money bh debit ho gyi or mere account m bh money credit nh hui h 28 oct ko mene ye transaction ki thi transaction fail hone k baad mne payzapp ko mail bhi kiya unhone reply kiya ki 5 working days m money refund ho jaygi but abh tk nh hui h solve my problem sir nd refund my money

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HDFC Bank customer support has been notified about the posted complaint.

Nov 02, 2017

Updated by Deepak Royal Pandey Mera email id naveen.[protected]@gmail.com h

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Address: Hyderabad, Andhra Pradesh

I have transferred money from my payzapp wallet to my back account on 30-oct-2017 money not credited in my bank account but debited from my wallet. In payzapp the transaction is showing as success but it is showing some red circle for the amount.I have been waited for three days still money is not credited in my bank account .How can i get my money back please help me.

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Address: Jalandhar, Punjab, 144002

I have bought two products from flipkart.. one I phone 7 and second mobile is of vivo.
There they have shown at 0% EMI through HDFC BANK CREDIT CARD
But now they are sending me message at 14% EMI..
That means on the approximate shopping of 50000 they are charging me 14 % extra..

Both flipkart.com and hdfc are not showing the proper response. Both told me to approach other.. That's not our fault..

It's a open fraud.. There is no fun of making fool of a person openly..

Kindly resolve my issue and wave off my extra money which they have charged me
I am not going to pay any extra money for that
Help me resolve it..
Thank you

MB [protected]

Dec 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Omkarsawroop Pl note the card no..
[protected]..
Registered mb no is [protected]
Of my dad. ASHWANI KUMAR

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

You may login to your account online and update your KYC details under accounts tab > Request > Confirm KYC details. You may also write to [protected]@hdfcbank.com for further assistance.

-Manoj
HDFC Bank Customer Assistance

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Website: www.hdfcbank.com

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5703 without my concern on date:1/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3014742
Name :- salim khan
Mobile no. :- [protected]
Credit card number ending :- 5703

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HDFC Bank customer support has been notified about the posted complaint.

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Vysakh Mohanan

from Perumbavoor, Kerala

Nov 3, 2017

I transferred 3000 rs from payzapp to my sbi acount. But ana error is occured i didnt get my money back till now. When i call the cust care the nmbr doesnt exist. Today is your told 5th working day.. your service is so so bad

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 13, 2017

Dear Salim,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.

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Address: Hyderabad, Andhra Pradesh, 500055

Yesterday night I am trying to money from credit card to account by using payzapp I added money to payzapp wallet, money was added and send to my personal account but money deducted from payzapp but not credited to bank account, amount is 5000 and tranction id is:[protected]zY30zJ4

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Address: Kurukshetra, Haryana, 136119

Hi,

I just found out that an amount of ₹ 3, 677.80 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever.

And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 3k₹!

Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]
br...

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For a delhi - mumbai flight booking of rs 6077 done through smartbuy on 14th sep, 2017 through hdfc netbanking which was cancelled after talking to cleartrip & indigo on 17th sept, 2017 (With all relevant details forwarded to smartbuy) the refund hasn't been processed even after almost one and half months of continuous follow up via emails and calls.

Never ever i have seen such pathetic customer care, where even after one and half months of raising the issue there is no clue on at what stage the refund process is and also when it will be processed, they are absolutely clueless about what they are dealing with.

I request immediate refund of my money.

Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please share your complete concern, Account No./Card No., transaction details & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Nov 16, 2017

Updated by Prashant Pranshu SmartBuy Ref No : [protected] the payment was made through HDFC NetBanking from my Savings Account.

My contact number is [protected].Please refer attached screenshot for details.Also, call me for any more details that you need.

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Address: Bangalore, Karnataka

Hi,

Recently i noticed that the following have been deducted from my account in below txn without my notice.

1. Dc intl pos txn markup+st[protected]mir[protected] charged 5637.10.
2. Dc intl pos txn markup+st[protected]mir[protected] charged 321.74.
3. Cc[protected]xxxxxxx9398 autopay si-tad charged 3312.

I don't see the need of deduction of money. Even i didn't do any transaction. I need proper explanation on this issue with viable supporting evidence if not then i must get my money back. Hopping for your positive response.
I have also provided the image.

+2 photos

Dec 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 560103

On 1st nov 2017, i tried to upload 5000 rupees two times to the pay zapp wallet but only 5k credited to my wallet remaining 5k not credited but total 10 k debited from by credit card ([protected]) - axis, please refund remaining 5k amount asap

I have added a screenshot shows on 1st nov 2017 2times money deducted from credited card (Statement attached) but only one-time money added to wallet remaining 5k is not even credited to wallet

I need my money back asap

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Address: Pune, Maharashtra, 411014

Subject :Feedback for PayZapp for 3.02.01.11

Hi,

...
My experience with payzapp ia very bad .I was recharge as on 5 Aug 2017 and I'm also eligible for casback of Rs.39.99 but still Date i did not recived my cashback
My register Mobile no [protected],
Transition amount 399/-
Transition Date 05/09/2017

[protected][protected]
Account: IN[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Rangareddy, Andhra Pradesh, 500082

Website: Payzap

I have added 5, 000 into payzapp account from sbi credit card. Money got deducted from card but not reflecte din payzapp. Kindly help me out.
I had made this transaction on 2 november 2017.
Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected].

Nov 03, 2017

Updated by Anand Tellabati I have added 5, 000 into payzapp account from sbi credit card. Money got deducted from card but not reflecte din payzapp. Kindly help me out.
I had made this transaction on 2 november 2017.
Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap Account number is IN[protected].

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1098

money deduction

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without notifying me, hdfc bank added negative balance in my account.

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dc intl pos txn markup + st

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dc intl pos txn markup+st 300917 231017-mir 1730610161076 without my notice.

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payzapp wallet money load failed

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regarding refunds

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payzapp sbi credit card money deducted not reflected in payzapp account

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