HDFC Bank Complaints & Reviews

I have been hdfc customer for more than 10 years. I have joint account with my mom n lately it has been observed that there has been trasaction on her debit card. There has been misuse n laundry of nearly 18000 till now. When checked through net banking it shows money withdrawn at atm but my mom has not withdrawn any money n card seemed to be with her. I m really worried for such huge amount. Please help me.

Hi, i ordered one product from amazon on 6 november. And i cancelled it after debit card payment. I got message from amazon that they have refunded my amount to hdfc. But bank has not refunded that amount to me yet. I have to do few urgent transactions. So please resolve this issue early. That is the big amount. My account number is [protected].

I had applied for hdfc credit card which is duelt received... How ever upon checking my back credit card statement i noticed that i have been charged for one assist membership fee... I haven't raised request for one assist membership nor did i have authorised the bank for the same... Means the membership was charged without my consent... Despite of calling customer care several times no one picks up calls in the customer care center... There fire the issue hasn't been solved yet... I want my refund back and want an answer from bank how can they charge for a service without the consent of the customers

Card ending with:4176

My credit card has expired, and its been 2 months. I have not received my new credit card. I have tried to call on customer care no. [protected],
[protected] and[protected]. There is no one to pic up the phone.
Though i am getting calls from credit card department asking to pay my dues.

This is highly inconvenient and i will never suggest any one to with hdfc bank.

The deductions for 5 months of not using my salary account is rs.5402.65.
I understand there can be deductions for an account for not using services. But not such a huge amount.
Now i cannot close my account.
I read online that this has been the issue with many other customers of hdfc bank. Their stupid customer grievance number is an mtnl landline which is busy all the time. The other customer care number doesn't work.
This is what you get for registering an internationally acclaimed private bank!
I want to know the next steps to close my account and bring the account amount to zero. I cannot open another salary account with my new company in hdfc until then.
Ridiculous service!

Hi team,

I have raised a request for new debit i got my new debit card too hence have charged me for debit card issuance of rs.885, i would like to know why hdfc have charged 885 for debit card issuance it's really ridiculous and moreover hdfc have charged 885+412 as cheque bounce charges so, totally it's near to 2200 hdfc have charged it's really hectic. I want to know the details or i want to close the account i don't want to use hdfc.

The charges are too high. Expecting to solve my issues asap.

Regards,
Saranya r

This is to inform you i am being disturbed every now and then from hdfc credit card division over phone on a recorded message. This is causing a lot of disturbance to us every day. If it is a customer care representative, we would have asked them to stop this immediately, being a recorded message, we are unable to do so. Hence you are requested to kindly stop this immediately.

Around rs 444.58 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 161017-mir[protected]" around rs 90.58 is deducted on 7th november 2017 and 3rd party cash txn inc gst 161017-mir[protected] around rs 354 is deducted on 27th october 2017. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

I need detailed justification regarding the charges deducting automatically and unnecessarily.

Thanks,
Sopan b uttarkar

I have used payzap for recharge of 399rs. It failed at first so i tried again. Then i got messages from bank that both the time money deducted. But the transaction was not completed any time. I tried calling the support number provided, its always busy. Sent email too but no response. How come you guys dont respond after theese many complaints. Do you really want your app to be used by people? I[censored] want please refund all the failed transactions. I want my 798 rs refunded now.

I am dipak mistry and i have my saving account with hdfc bank, navsari, gujarat. I opened an dmat account with the same same bank and linked it with my saving account. After few years, i decided to closed the dmat account and submitted a application to close the dmat account. But it very sad to say that still after 4 years of my closing application, the bank has not closed my account and charging 885 rs every year. How can they cheat people like this for reaching the targets. I have contacted them many times through email and calls and even the person to whom i was given cancel application, behave with a non scene talk to me that my account will never close do anything whatever you can do. Please don't play with customers for your profits. I need my dmat account to be closed immediately. I got rid of this disgusting bank please look into this.

Hi,

...
My transaction of date 03/11/2017 of amount 3700 was failed and money was deducted from my wallet and also does not received in my account. So i request you to please refund my deducted money in my wallet.
Transaction detail attached with mail.
Regards
Pushpendra kumar

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Account: in[protected]
App version: 3.02.01.11 [3020111]
Phone make/model: yulong coolpad 3600i
Android version: 6.0.1
—

Show quoted text
Mob no [protected]

Show quoted text

I had Submitted an application for HDFC Fastag on line on 04/11/2017 .I uploaded all the documents asked for including aadhaar card copy and the vehicle RC copy. I got application no HFR009175. As asked I downloaded the same filled up all details signed it pasted the photograph scanned it and uploaded it again. I regret to inform you that no further reply has been received from them. I wonder if I have lost the Rs 700 paid online . Their Helpline number is virtually non existent. This is very disappointing. I have been a Preferred HDFC customer for so many years and I am thinking of reviewing my relationship with HDFC .

I have made a transaction at reliance fresh bhubaneswar using payzapp bharat qr application of hdfc bank. Transaction shows time out at retail store. But at payzapp it shows successful and payzapp deducted money from my sbi irctc credit card. Money has not been refunded yet. Date of transaction 29.10.2017. Amount is rs. 926.61.

I have written email to payzapp and even try to contact then at their toll free no. But they are not responding.

Please take action. This is fraud.

Hdfc bank gave me a personal banker and told the services are free. Few months later anmol (Personal banker from hdfc-indore) calls me regularly and then one day says being a premium customer we are giving a life time free platinum card to you being a joint holder.
Later that year, hdfc deducts charges for giving me personal banker services which i fought and unsubscribed to.
About 5 weeks back hdfc deducts 885 from bank account without intimation being the card fee for using platinum debit card. I fight and get a refund of rs,. 750 only as rs. 135 as tax cannot be refunded says hdfc. Ridiculous!! Now again today they debit my account for another card which again is rs. 885!!! This is daylight robbery. I am already keeping minimum of rs. 10000 as minimum balance. Then these charges in lieu of free services or cards given to you being deducted after one year.
I want full refund now of the other rs. 885 deducted today + the rs. 135 the bank owes to me in taxes they claim to be paid to indian government as service tax.
When i have not at all used their services, how am i liable to pay service tax!! The bank makes millions of rupees of profit annually and therefore i am sure the bank can shell out rs 135 * 2 = rs. 270 + 750 being the card fees charged twice.

Please cancel my one assist membership against my hdfc credit card ending 4507 name fayaz shah as they have debited amount of rs.. 2350.00. My email [protected]@gmail.com. I want this membership to be cancelled anyhow. I am not able to continue one assist membership of my hdfc credit card because of my low income and i am suffering from financial crises

I am from kashmir district kupwara thasil handwara our hdfc bank branch is handwara. The behavior of the bank employees are not satisfactory they miss behave with customers as they feel they are the owners of the bank. As compared to other banks in kashmir especially the hdfc bank of handwara is the worst ever bank.
The bank employees did not behave good with a customer if thy don't know hot to behave with a customer how can thy fix a business deal with a customer.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2413 without my concern on date:03/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 23024344
Name :- sandipan saha
Mobile no. :- [protected]
Credit card number ending :- 2413

Hi,

I have been an hdfc customer for the past 3 years. I have been logged out netbanking because i have forgotten my ipin

When i go to reset it on their site, they ask me for my registered email and mobile number. I provide everything but i do not recieve any otp on my email-id. I just recieve otps on my cellphone.

I have tried this process 5-6 times and i am clearly frustrated with the technology handicap that this much touted bank is suffering from.

Note:- i do not remember my t-pin, so i can't even reach customer care

My phone no is [protected]

Hi,

I payed hdfc emi manually on 6th november. As the bank register ecs.
Below is the trasaction details.

Reference no jsbi[protected]
Transaction darte and time[protected]:44:34
Loan ac no 45304947
Emi amount 43775

The bank people called me and asked. I told i paid.

But next day, on 7th novermber, they presented an ecs again

07/11/2017 intercity ecs paid paid to hdfc bank limited:5609124:
Hdfc bank ltd refno:[protected]
Ref no :[protected]

The ecs was presented after paying also and more over there were insufficient funds.

Due to this, my home loan is not going to be sanctioned.
Please take necessary action

Please take necessary action.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8246 without my concern on date:04/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Please deactivate and refund my money asap

Name : m. Raghavendiran
Date of incident: 04/11/2017
One assist relationship no:3034950
Hdfc credit card no. Xx8246
Mobile no:[protected]
Email: [protected]@gmail.com