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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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C
chaturvedi das
from Vijayawada, Andhra Pradesh
Nov 7, 2017
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Address: Chennai, Tamil Nadu, 52200

Dear sir/ madam

Filed complaint with national consumer forum and my docket number is 467025.
Reimburse the amount immediately.

In the month of august my account was deducted for an amount of 510 rupees for a reason of min balance and in again september they have deducted 710 for the same reason.
Why this hell it happened. Every month till now you pupil used to deduct 126 rupees only.
Its shame on hdfc back to deduct amount like this with out prior intimation.
Are you a service provider of a nasty looters.
My account number is [protected]. Ifsc 0000493.
Grameen banks are more safer than a bank like you.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    surya5128
    from Hyderabad, Telangana
    Nov 7, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500018

    Hello sir, i am trying to add 5000 money in payzapp wallet in november 2nd. But at that time payzapp shows "try after some time, app error" then money will be debited from my hdfc bank but in my payzapp wallet it display zero balance. So this time we are very suffering due to money and now i wanted to use this money for hospitality. Till now i didn't receive the money from bank.

    So i am requesting you to please refund the money as early as possible.

    Transaction reference no : [protected]

    Regards

    Surya prakash
    [protected]
    Dec 10, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 09, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

    Anay,
    HDFC Customer Service Assistance.
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      D
      dsreddy000
      from Hubli, Karnataka
      Nov 7, 2017
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      Website: payzapp

      Payzapp — money deducted from icici bank credit card and not reflecting in payzapp wallet.
      I have added 4 k from icici credit card to payzapp eallet. Money got deducted from card but not reflecte din payzapp. Kindly help me out. And also that's transactions disappeared in recent transactions.
      I had made this transaction on 3rd november 2017.
      Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected]. The payzapp customer care is worst they are not responding properly always says busy.
      +2 photos
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        I
        Inderjeet Roshan
        Nov 7, 2017
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        Address: 560066

        Hi
        On 28th oct & 4th nov 2017, 2 airtel postpaid bills were paid via using smart pay option, both the payment are showing up in my this months bill period, but still i didnt got any confirmation from operator that your bill has been paid.

        Need to know, where is the delay, please help.

        Already bill payment date for 1 bill has exceeded, still no confirmation from operator, i will be stuck to pay 2 bills now, because the issue or concern of smart pay
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Souradeep Ghosal
          from Kolkata, West Bengal
          Nov 6, 2017
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          Address: Kolkata, West Bengal, 700102
          Website: www.hdfcbank.com/assets/popuppages/netbanking.htm?src=hp

          Dear sir,

          I have paid an amount of rs. 102.12/- through hdfc bank net banking for recharge on railway unreserved ticketing system (Uts app) through paytm. The amount was deducted from my account at that time
          But transaction failed. Please find the transaction reference no : [protected].

          Please find the detail below for your reference.

          Name: souradeep ghosal
          Mob : +91 [protected].

          Request you to take the action at earliest and let me know if you require any other information.

          Thanks,
          Souradeep ghosal
          HDFC Bank customer support has been notified about the posted complaint.
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            H
            Harapriya Mahanta
            from Chennai, Tamil Nadu
            Nov 6, 2017
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            Hi,
            I am harapriya.
            I have a snapdeal hdfc ceditcard ending with 4163 xxxx xxxx 6167. It it charged rs 1299/- and also converted to emi without my concern. So i am charged total rs 1417/- (1299+100+18) on 19-oct-2017. I have called so many times to cancel the membership but no response.
            I dont want the membership of one assist. So kindly deactivate the membership as well as the emi and refund all the amount.

            Kindly inform the customer before activting this type of membership or emi.

            Thank you.

            Harapriya mahanta.
            [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Ameya625
              from Mumbai, Maharashtra
              Nov 6, 2017
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              Website: Hdfcbank.com

              My credit card was charged for payment to itune without my knowledge. I was charged almost 12000 rupees for unkown transaction on itunes. I have blocked the card. After seaching on net i could find similar cases happening within past 24 hrs. There is some big hacking fraud goimg on due some securty issue. Hdfc bank return my money and plug the loop holes.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Srikanth Goud Renatla
                from Bengaluru, Karnataka
                Nov 6, 2017
                Resolved
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                Resolved

                Address: 560093

                I have added 5000 to my payzapp wallet on 3rd november from citibank credit card. My money got deducted from the credit card but not loaded into payzapp wallet giving an error something like 'sorry some error in the app'.

                I tried calling customer care support but no one answered my call.

                I hope my money will be refunded to my credit card.

                My registered mobile number is [protected]
                Dec 9, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 08, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We would like to inform you that both the load money transaction done on 2nd and 4th Nov-2017 of Rs.5, 000/- each was successfully credited to wallet and same was utilized for bank account transfer. Please find the below details for reference and request to check with source bank for status if amount is yet not credited in bank account.

                Bank Account Transfer

                Date and Time - 03-Nov-2017 09:24:30

                BENF Bank Account Number - 5010******7053

                BENF Bank IFSC Code - HDFC0002729

                Bank Txn Id[protected]

                BENF Bank Acc Name - Renatla Srikanth Goud

                Anay,
                HDFC Bank Customer Assistance
                Verified Support
                Nov 08, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                we understand your concern. Please provide your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                -Bejoy
                HDFC Bank Customer Assistance
                Hi today I tried to add money to payzapp from my card money has been deducted from my account but it is not added in payzap. I need my money back 2000 RS. Why this issue is happening what is the use of worst all like this I need my money 2000rs back
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                  S
                  Shridhar Karki
                  from Bengaluru, Karnataka
                  Nov 6, 2017
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                  Address: Bangalore, Karnataka, 560048

                  I am hdfc bank credit card holder the bank as auto debited rupes 1899 from my credit card no ending with 489377xxxxxx6862 with out my authorization on date[protected] i don't want this member ship so cancel the membership and refund the same please take the necessary action a asap other wise i will have to take action against this illegal charge without intimation.
                  Regards
                  Shridhar karki
                  HDFC Bank customer support has been notified about the posted complaint.
                  Ref transaction -
                  UPI[protected][protected]@upi[protected]

                  Rs 9000 got deducted from account while transferring money using BHIM app, but transaction is not processed, payee did not received the money, but transaction is not successful in app, please resolve my issue.
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                    H
                    hari_p
                    from Noida, Uttar Pradesh
                    Nov 6, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110008

                    Hdfc card i own have 8500 reward points which i can redeem in credit card cash. Earlier single reward point has value of 30 paisa.

                    It means if i redeem 8000 points i would get 2400 rupees. But they dropped their reward value to 20 paisa without any prior intimation.

                    Due to this i lost 800 rupee instantly, i was waiting to redeem since last 3 months.
                    Dec 8, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      D
                      dilip bhar
                      from Delhi, Delhi
                      Nov 6, 2017
                      Resolved
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                      Resolved

                      Address: 712136

                      The aforesaid bank has charged chimerical credit card charges by imposing products forcefully without my permission. Even they are ignoring me to explain the details of the product imposing on me. Kindly solve the matter without imposing any monetary penalty.

                      Name - dilip kumar bhar
                      My credit card number:[protected]
                      Mobile no. [protected]
                      Dec 8, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 07, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the registered e-mail id in 12 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        Y
                        Yala satish
                        from Karnal, Haryana
                        Nov 6, 2017
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                        Address: 530029

                        Dear sir/madam;
                        I am customer of hdfc bank a/c: saving [protected] the total amount deducation from my account 2950/- narration: intera bank cash depost charges.. I am not depost cash in any other branchs i am depost the amount own branch how can the amount deducation the amount from my account i am asking branch concern person she said 65% charges your not getting in that amount remaining amount you will get.. She said please come monday we will refund the monday the total amount of 45%.. Today we are busy tomorrow is holiday and before deposit the amount i am asking her.. She said ok you can deposit amount not a problem but now the amount is deducation from my account.. I can't understand the rules other bank not changed the amount for cash deposit own branch only hdfc bank deducation amount i want refund the total amount..

                        Branch address:
                        Nad kotha road
                        Visakhapatnam
                        Andharpradesh
                        Ifsc code: hdfc0001604

                        Regards
                        Satish yala
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Hi
                        Kindly provide my PF withdrawal status, my PF a/c no is MH/BAN/46135/21215.

                        My emp code was V1412

                        DOR is 60/01/2011

                        Thanks and Regards
                        Vinay C T
                        I am smiriti, I had took gold loan, 27/10/17 is renewal date I came in bank but hdfc not accepting coins . And link is also fail it means if today m not paying interest than from tomorrow interest will add because of link fail of hdfc so why I will pay that interest which increase Bec of bank.
                        I have taken a Personal Loan from HDFC and the loan no is 49930616 from day 1 of the loan is sanctioned i didnot get any detail on my loan, by they expected me to pay the loan amount .

                        HDFC is the worst bank which i have experienced this time, I personally say not to go with HDFC bank.

                        As i cannot type more i am completing it short.
                        I am using my credit card to shopping on flipkart . i was order an mobile phone on EMI then i'll cancel my order the amount was refunded on my credit card to flipkart but still my netbanking show my card details the amount was unbilled status kindly ssolve this issue quickly.
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                          N
                          Nikita H Mehta
                          from Dhule, Maharashtra
                          Nov 6, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411023

                          I added rs. 20000 from my sbi credit card in my payzap wallet associated with number [protected] at 12.35 pm on 6th nov. 2017. Money got deducted from my credit card and i hot a message on payzap "funds loaded successfully". But the amount is not showing in my wallet. I needed the amount on urgent basis that's why i used credit card and payzapp. Pls resolve this issue asap as i am facing medical emergency. Pls rectify this.

                          Registered number with payzapp: [protected]
                          Dec 16, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 07, 2017
                          Updated by Nikita H Mehta
                          I've got no communication till now. I dont understand how an app by a responsible bank like HDFC does not even have a working customer care contact number. I have seen many complaints regarding payzapp on internet which are not being solved even after many days.
                          I want my money back ASAP
                          Verified Support
                          Nov 08, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We would like inform you that the load money transaction done on 06-Nov-2017 of Rs.20, 000/- has failed since the monthly limit was exceeded. However, we have initiated the refund for the same to your source card number 4377 xxxx xxxx 9356 on 06-Nov-2017. Please find below the details for assistance & get in touch with the respective bank for the refund status.

                          Amount - Rs.20, 000/-
                          RRN[protected]

                          Note - Refund will take up-to 5 working days to be credited to source card.

                          For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

                          Anay,
                          HDFC Bank Customer Assistance
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                            M
                            mntopiwala
                            from Bengaluru, Karnataka
                            Nov 6, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560037

                            Dear hdfc,

                            Yesterday night total 9 fraud transactions have been done from my credit card. After these fraud transactions, i got a call from hdfc care and he asked permission for blocking my credit card. And that time i was not using the credit card anywhere and with me only this credit card. How is this possible?? He asked for my last transaction and i replied that correctly. He has blocked my credit card after taking my permission and told that you will get a new credit card within 5 days.
                            So how can i resolve these fraud transactions issue? You can see that all transactions have done for the same merchants itunes_combill only. Even i don't know this merchant also. I have all alerts of these dispute transactions in text messages.
                            Please give me a suggestion for resolve this issue.
                            Dec 13, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 06, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your card no., date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Verified Support
                            Nov 12, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Dear sir/ madam .i am deepika gupta .I am workin in hdfc bank in hdfc securities . I want my salary slip .i worked in ur bank from 9 th june to till date but i search for my salary slip but all in ruin.so i requesred u to give my salary slip on my email id [protected]@gmail.com.

                            Regards
                            Hdfcbank
                            Deepika
                            Employee code 179626
                            2 fraud transactions on from same merchant itunes_combill on 05 October.
                            I wrote.mail to cc.[protected]@HDFCbank.com by filling cardholder dispute form. Still waiting for resolve this issue.
                            Hi sir my self Surendra Derangula, yesterday night 9.52pm i have recieved a massage from hdfc bank "Rs.3931.14 was spent on ur HDFCBank CREDIT Card ending 7275 on[protected]:21:50:39 at PAYPAL *ELZBRA.Avl bal - Rs.131073.86, curr o/s - Rs.8926.14", some one transact without any one time password, i am not using a any transation, its a unautherised transaction how to possible this. please how to claim this lose.

                            hdfc credit card dispute transaction - Comment #3100930 - Image #0
                            hdfc credit card dispute transaction - Comment #3100930 - Image #1
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                              R
                              ravi.nandan
                              from Noida, Uttar Pradesh
                              Nov 6, 2017
                              Resolved
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                              Resolved

                              I got a call from [protected] and he told that your atm card will be blocked as your aadhar card number is not linked to your account. Please help to verify your some details and provide aadhar card number also so that we can update in our records. As i already linked my aadhar number to bank account, so i thought it could be a fraud call to know about the details of my atm number. And the same happened, he asked for atm no and cvv first. So i refused to give that asking that no bank ask card no and cvv on phone, then why you are asking for it. He disconnected the call.
                              Dec 7, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 06, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                ashikjaya
                                from Bengaluru, Karnataka
                                Nov 6, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560045
                                Website: www.hdfcbank.com/htdocs/common/E_TOLL/index.html

                                Hi,

                                I had submitted the application online for hdfc fasttag on 11th october 2017.

                                My application reference number is : hfr004441
                                All the documents were uploaded online along with signed application.
                                Also, i had paid amount of rs300 online via netbank
                                I have received the message with customer id[protected] and wallet id ([protected]), but still i have not recived my fastag.
                                Its almost a month.
                                Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.
                                Even we do not have site where we can check the status as well

                                Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

                                Regards
                                Ashik
                                Dec 9, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 07, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Kindly share us your contact details so that we can assist you. Alternatively, please email at hdfc.[protected]@sahaj.co.in or reach us directly at [protected] & [protected] for any further clarification/information if required.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Nov 11, 2017
                                Updated by ashikjaya
                                Hi
                                I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
                                Vehicle no ka 12 z 7831
                                Hi
                                I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
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                                  Y
                                  Yogesh Challa
                                  Nov 6, 2017
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                                  Website: HDFC Payzapp Card

                                  Hi sir i have made an online transaction on nov 1st through payzapp virtual debit card but unfortunately transaction failed due to network issues and merchant didn't receive the payment but when i checked my payzapp-wallet rs:10320/- amount got deducted.. Till today my amount didn't credit back to my account.

                                  I am also providing reference # of particular transaction

                                  Trx ref 23385300

                                  I have raised a request to payzapp customer support email, and also in playstore i have complained regarding the same but till today no response from them
                                  Please do the needful as soon as possible

                                  Let me know if you need any other information
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    T
                                    Tinku5290
                                    from Pune, Maharashtra
                                    Nov 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 440034
                                    Website: www.hdfcbank.com

                                    A land line number[protected] and mobile number [protected] is continuously calling me and my family members in abusing and threatening language by saying it's from hdfc recovery section as my loan account in not completely repaid they are affecting daily routine work and calling on land line of a government office as my wife is working there this is harassment i requested the officials to go for legal proceedings. I am abused by laws thanking you

                                    Dr mrunal aley nagpur mobile number [protected]
                                    Dec 14, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- xxxxxxx in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      S
                                      shruthi cirikonda
                                      from Bengaluru, Karnataka
                                      Nov 6, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500059

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8150. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                      Oneassist relationship number : 598757
                                      Name :- shruthi cirikonda
                                      Mobile no. :- [protected]
                                      Credit card number ending :- 8150
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sir payzap money send My bank account tranjenction failed this amount tranjenction Id number[protected]hB55ru8
                                      R s/m,

                                      I have an account at hdfc kollam main branch (Kerala circle) regarding my education loan. I lost every details about my account except customer id. What shall I do?
                                      I called the customer care for HDFC but they said they can't do anything as it's a rule.

                                      For the money being deducted from my account for depositing cash into my own account.

                                      INTER-BRN CASH CHG INCL GST 041017

                                      I want to object against this open LOOT. what should be the next step to challenge this rule.
                                      Dear sir i hv salary account of hdfc bank from 7 yr. i hv credit card, i hv home loan customers o[censored]r bank. but ur hdfc bank branch of neemkathana, dist-sikar. rajasthan. bank manager also doing misbehave with customer. plz do need full.
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                                        chintud9876
                                        from Ingraj Bazar, West Bengal
                                        Nov 6, 2017
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                                        Address: Purba Medinipur, West Bengal, 721636

                                        I am chinmoy das a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6207 without my concern on date:05/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                        Chinmoy das
                                        Mob. [protected]
                                        Tamluk
                                        East midnapur
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 01, 2017
                                        Vivan Dankhara's response
                                        my bank account in fund daily cut out is beasuce my account close
                                        My fund is daily cut
                                        Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
                                        Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
                                        17.70 has been cut on 26 Oct 2017
                                        Ref. No. MIR[protected]
                                        Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
                                        I have settled my account Jan/17 till I didn't receive no due certificate.credit card payment done later received but not able to get loan
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