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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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HDFC Bank reviews & complaints page 1097

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S
srinikulo
from Chennai, Tamil Nadu
Nov 7, 2017
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Address: Chennai, Tamil Nadu, 600002

I had loaded my forex card with aed only. I swiped my above card at royal continental hotel, dubai on[protected] for 3720 aed. But i got message from
My bank (Hdfc bank) stating that 3966 aed debited from my account instead
Of 3720 aed. I made my complaint with my hdfc bank and they replied that
Bank charged dcc of 4.49% plus 79 aed ie. Total amount fo 3966aed. Also i clarified with the hotel they swiped only in aed. Now i am incurring loss of 246aed. Please instruct accordingly to our bank
I have given all details for your ready perusal
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    M
    mrrkaushik
    from Chandigarh, Chandigarh
    Nov 7, 2017
    Resolved
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    Resolved

    Address: Panchkula, Haryana

    I have opened my saving account in hdfc bank, branch sector 20 panchkula. That bank representative told me that time if i maintain 10 k for next three months initially, then my account will be converted in zero balance account. Which didn't happened. Due to my unemployment i was not able to maintain 10 k in my account from last 6 months.

    I was charged 700 to 900 for each month as amb charges. When i inquired from website and booklet of bank, amb charges should be 350 only. I tried to contact bank many time for this huge charges but they didn't replied even they didn't bother to explain me the details of charges. They have deducted around 4k to 5k from my account till now. I am totally frustrated.

    What should i do in this?

    My account details are as below :-

    Bank:- hdfc bank
    Branch :- sector 20, panchkula
    Account number :- [protected]
    Account holder name :- robin kaushik
    Dec 22, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 17, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Our official tried contacting you, however, was unable to reach you. Please contact Mr. Ashok Mehta on [protected] for assistance. Alternatively, you may visit the branch for assistance.

    -Anay
    HDFC Bank Customer Assistance
    HDFC has deducted 708 as AMB charges and before that also it deducted some 1200 ...I was not sent information about it. It was a salary account and i didnot get any notification that it is changing to savings account. Nonsense banking service.
    Lavanya K's reply, Nov 17, 2017
    Branch: Yousufguda
    Account holder: Lavanya
    Account number: 50100008464797
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      R
      Reshmakhan99
      from Hyderabad, Andhra Pradesh
      Nov 7, 2017
      Resolved
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      Resolved

      My money debited from my andhra bank debit card on 25th october while loading into payzapp wallet, it's debited from my andhra bank account but not loaded into payzapp, not showing in payzapp transactions also.. My registered payzapp number [protected], 2000 debited on 25th october but not yet credited till now
      Kindly refund asap
      And customer care number also not connecting
      Hdfc phone banking people said they vl not take any payzapp complaints, sent mails also
      So kindly resolve
      Dec 9, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Nov 07, 2017
      Updated by Reshmakhan99
      Hi
      I load money 2000
      in payzapp from my Andhra bank account on 25th October from debit card
      It's deducted from my Andhra bank account but not loaded in payzapp wallet
      Completed more than 8 working days no response from payzapp team
      Kindly refund my amount, ThanQ
      Reshma ([protected] registered payzapp number)
      Nov 08, 2017
      Updated by Reshmakhan99
      Someone called me with [protected] this number
      They are asking for my card details and CVV and OTP
      They said they are calling behalf of HDFC bank regarding my complaint on consumer complaints
      Please don't encourage this type of fraud people
      Verified Support
      Nov 08, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

      Anay,
      HDFC Customer Support Assistance.
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        C
        chaturvedi das
        from Vijayawada, Andhra Pradesh
        Nov 7, 2017
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        Address: Chennai, Tamil Nadu, 52200

        Dear sir/ madam

        Filed complaint with national consumer forum and my docket number is 467025.
        Reimburse the amount immediately.

        In the month of august my account was deducted for an amount of 510 rupees for a reason of min balance and in again september they have deducted 710 for the same reason.
        Why this hell it happened. Every month till now you pupil used to deduct 126 rupees only.
        Its shame on hdfc back to deduct amount like this with out prior intimation.
        Are you a service provider of a nasty looters.
        My account number is [protected]. Ifsc 0000493.
        Grameen banks are more safer than a bank like you.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          surya5128
          from Hyderabad, Telangana
          Nov 7, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500018

          Hello sir, i am trying to add 5000 money in payzapp wallet in november 2nd. But at that time payzapp shows "try after some time, app error" then money will be debited from my hdfc bank but in my payzapp wallet it display zero balance. So this time we are very suffering due to money and now i wanted to use this money for hospitality. Till now i didn't receive the money from bank.

          So i am requesting you to please refund the money as early as possible.

          Transaction reference no : [protected]

          Regards

          Surya prakash
          [protected]
          Dec 10, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 09, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

          Anay,
          HDFC Customer Service Assistance.
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            D
            dsreddy000
            from Hubli, Karnataka
            Nov 7, 2017
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            Website: payzapp

            Payzapp — money deducted from icici bank credit card and not reflecting in payzapp wallet.
            I have added 4 k from icici credit card to payzapp eallet. Money got deducted from card but not reflecte din payzapp. Kindly help me out. And also that's transactions disappeared in recent transactions.
            I had made this transaction on 3rd november 2017.
            Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected]. The payzapp customer care is worst they are not responding properly always says busy.
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              I
              Inderjeet Roshan
              Nov 7, 2017
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              Address: 560066

              Hi
              On 28th oct & 4th nov 2017, 2 airtel postpaid bills were paid via using smart pay option, both the payment are showing up in my this months bill period, but still i didnt got any confirmation from operator that your bill has been paid.

              Need to know, where is the delay, please help.

              Already bill payment date for 1 bill has exceeded, still no confirmation from operator, i will be stuck to pay 2 bills now, because the issue or concern of smart pay
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Souradeep Ghosal
                from Kolkata, West Bengal
                Nov 6, 2017
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                Address: Kolkata, West Bengal, 700102
                Website: www.hdfcbank.com/assets/popuppages/netbanking.htm?src=hp

                Dear sir,

                I have paid an amount of rs. 102.12/- through hdfc bank net banking for recharge on railway unreserved ticketing system (Uts app) through paytm. The amount was deducted from my account at that time
                But transaction failed. Please find the transaction reference no : [protected].

                Please find the detail below for your reference.

                Name: souradeep ghosal
                Mob : +91 [protected].

                Request you to take the action at earliest and let me know if you require any other information.

                Thanks,
                Souradeep ghosal
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  Harapriya Mahanta
                  from Chennai, Tamil Nadu
                  Nov 6, 2017
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                  Hi,
                  I am harapriya.
                  I have a snapdeal hdfc ceditcard ending with 4163 xxxx xxxx 6167. It it charged rs 1299/- and also converted to emi without my concern. So i am charged total rs 1417/- (1299+100+18) on 19-oct-2017. I have called so many times to cancel the membership but no response.
                  I dont want the membership of one assist. So kindly deactivate the membership as well as the emi and refund all the amount.

                  Kindly inform the customer before activting this type of membership or emi.

                  Thank you.

                  Harapriya mahanta.
                  [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Ameya625
                    from Mumbai, Maharashtra
                    Nov 6, 2017
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                    Website: Hdfcbank.com

                    My credit card was charged for payment to itune without my knowledge. I was charged almost 12000 rupees for unkown transaction on itunes. I have blocked the card. After seaching on net i could find similar cases happening within past 24 hrs. There is some big hacking fraud goimg on due some securty issue. Hdfc bank return my money and plug the loop holes.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Srikanth Goud Renatla
                      from Bengaluru, Karnataka
                      Nov 6, 2017
                      Resolved
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                      Resolved

                      Address: 560093

                      I have added 5000 to my payzapp wallet on 3rd november from citibank credit card. My money got deducted from the credit card but not loaded into payzapp wallet giving an error something like 'sorry some error in the app'.

                      I tried calling customer care support but no one answered my call.

                      I hope my money will be refunded to my credit card.

                      My registered mobile number is [protected]
                      Dec 9, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 08, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would like to inform you that both the load money transaction done on 2nd and 4th Nov-2017 of Rs.5, 000/- each was successfully credited to wallet and same was utilized for bank account transfer. Please find the below details for reference and request to check with source bank for status if amount is yet not credited in bank account.

                      Bank Account Transfer

                      Date and Time - 03-Nov-2017 09:24:30

                      BENF Bank Account Number - 5010******7053

                      BENF Bank IFSC Code - HDFC0002729

                      Bank Txn Id[protected]

                      BENF Bank Acc Name - Renatla Srikanth Goud

                      Anay,
                      HDFC Bank Customer Assistance
                      Verified Support
                      Nov 08, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      we understand your concern. Please provide your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Hi today I tried to add money to payzapp from my card money has been deducted from my account but it is not added in payzap. I need my money back 2000 RS. Why this issue is happening what is the use of worst all like this I need my money 2000rs back
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                        S
                        Shridhar Karki
                        from Bengaluru, Karnataka
                        Nov 6, 2017
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                        Address: Bangalore, Karnataka, 560048

                        I am hdfc bank credit card holder the bank as auto debited rupes 1899 from my credit card no ending with 489377xxxxxx6862 with out my authorization on date[protected] i don't want this member ship so cancel the membership and refund the same please take the necessary action a asap other wise i will have to take action against this illegal charge without intimation.
                        Regards
                        Shridhar karki
                        HDFC Bank customer support has been notified about the posted complaint.
                        Ref transaction -
                        UPI[protected][protected]@upi[protected]

                        Rs 9000 got deducted from account while transferring money using BHIM app, but transaction is not processed, payee did not received the money, but transaction is not successful in app, please resolve my issue.
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                          H
                          hari_p
                          from Noida, Uttar Pradesh
                          Nov 6, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110008

                          Hdfc card i own have 8500 reward points which i can redeem in credit card cash. Earlier single reward point has value of 30 paisa.

                          It means if i redeem 8000 points i would get 2400 rupees. But they dropped their reward value to 20 paisa without any prior intimation.

                          Due to this i lost 800 rupee instantly, i was waiting to redeem since last 3 months.
                          Dec 8, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 06, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            D
                            dilip bhar
                            from Delhi, Delhi
                            Nov 6, 2017
                            Resolved
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                            Resolved

                            Address: 712136

                            The aforesaid bank has charged chimerical credit card charges by imposing products forcefully without my permission. Even they are ignoring me to explain the details of the product imposing on me. Kindly solve the matter without imposing any monetary penalty.

                            Name - dilip kumar bhar
                            My credit card number:[protected]
                            Mobile no. [protected]
                            Dec 8, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 07, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the registered e-mail id in 12 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Y
                              Yala satish
                              from Karnal, Haryana
                              Nov 6, 2017
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                              Address: 530029

                              Dear sir/madam;
                              I am customer of hdfc bank a/c: saving [protected] the total amount deducation from my account 2950/- narration: intera bank cash depost charges.. I am not depost cash in any other branchs i am depost the amount own branch how can the amount deducation the amount from my account i am asking branch concern person she said 65% charges your not getting in that amount remaining amount you will get.. She said please come monday we will refund the monday the total amount of 45%.. Today we are busy tomorrow is holiday and before deposit the amount i am asking her.. She said ok you can deposit amount not a problem but now the amount is deducation from my account.. I can't understand the rules other bank not changed the amount for cash deposit own branch only hdfc bank deducation amount i want refund the total amount..

                              Branch address:
                              Nad kotha road
                              Visakhapatnam
                              Andharpradesh
                              Ifsc code: hdfc0001604

                              Regards
                              Satish yala
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Hi
                              Kindly provide my PF withdrawal status, my PF a/c no is MH/BAN/46135/21215.

                              My emp code was V1412

                              DOR is 60/01/2011

                              Thanks and Regards
                              Vinay C T
                              I am smiriti, I had took gold loan, 27/10/17 is renewal date I came in bank but hdfc not accepting coins . And link is also fail it means if today m not paying interest than from tomorrow interest will add because of link fail of hdfc so why I will pay that interest which increase Bec of bank.
                              I have taken a Personal Loan from HDFC and the loan no is 49930616 from day 1 of the loan is sanctioned i didnot get any detail on my loan, by they expected me to pay the loan amount .

                              HDFC is the worst bank which i have experienced this time, I personally say not to go with HDFC bank.

                              As i cannot type more i am completing it short.
                              I am using my credit card to shopping on flipkart . i was order an mobile phone on EMI then i'll cancel my order the amount was refunded on my credit card to flipkart but still my netbanking show my card details the amount was unbilled status kindly ssolve this issue quickly.
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                                N
                                Nikita H Mehta
                                from Dhule, Maharashtra
                                Nov 6, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411023

                                I added rs. 20000 from my sbi credit card in my payzap wallet associated with number [protected] at 12.35 pm on 6th nov. 2017. Money got deducted from my credit card and i hot a message on payzap "funds loaded successfully". But the amount is not showing in my wallet. I needed the amount on urgent basis that's why i used credit card and payzapp. Pls resolve this issue asap as i am facing medical emergency. Pls rectify this.

                                Registered number with payzapp: [protected]
                                Dec 16, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 07, 2017
                                Updated by Nikita H Mehta
                                I've got no communication till now. I dont understand how an app by a responsible bank like HDFC does not even have a working customer care contact number. I have seen many complaints regarding payzapp on internet which are not being solved even after many days.
                                I want my money back ASAP
                                Verified Support
                                Nov 08, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We would like inform you that the load money transaction done on 06-Nov-2017 of Rs.20, 000/- has failed since the monthly limit was exceeded. However, we have initiated the refund for the same to your source card number 4377 xxxx xxxx 9356 on 06-Nov-2017. Please find below the details for assistance & get in touch with the respective bank for the refund status.

                                Amount - Rs.20, 000/-
                                RRN[protected]

                                Note - Refund will take up-to 5 working days to be credited to source card.

                                For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

                                Anay,
                                HDFC Bank Customer Assistance
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                                  mntopiwala
                                  from Bengaluru, Karnataka
                                  Nov 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560037

                                  Dear hdfc,

                                  Yesterday night total 9 fraud transactions have been done from my credit card. After these fraud transactions, i got a call from hdfc care and he asked permission for blocking my credit card. And that time i was not using the credit card anywhere and with me only this credit card. How is this possible?? He asked for my last transaction and i replied that correctly. He has blocked my credit card after taking my permission and told that you will get a new credit card within 5 days.
                                  So how can i resolve these fraud transactions issue? You can see that all transactions have done for the same merchants itunes_combill only. Even i don't know this merchant also. I have all alerts of these dispute transactions in text messages.
                                  Please give me a suggestion for resolve this issue.
                                  Dec 13, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 06, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your card no., date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Nov 12, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Dear sir/ madam .i am deepika gupta .I am workin in hdfc bank in hdfc securities . I want my salary slip .i worked in ur bank from 9 th june to till date but i search for my salary slip but all in ruin.so i requesred u to give my salary slip on my email id [protected]@gmail.com.

                                  Regards
                                  Hdfcbank
                                  Deepika
                                  Employee code 179626
                                  2 fraud transactions on from same merchant itunes_combill on 05 October.
                                  I wrote.mail to cc.[protected]@HDFCbank.com by filling cardholder dispute form. Still waiting for resolve this issue.
                                  Hi sir my self Surendra Derangula, yesterday night 9.52pm i have recieved a massage from hdfc bank "Rs.3931.14 was spent on ur HDFCBank CREDIT Card ending 7275 on[protected]:21:50:39 at PAYPAL *ELZBRA.Avl bal - Rs.131073.86, curr o/s - Rs.8926.14", some one transact without any one time password, i am not using a any transation, its a unautherised transaction how to possible this. please how to claim this lose.
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                                    ravi.nandan
                                    from Noida, Uttar Pradesh
                                    Nov 6, 2017
                                    Resolved
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                                    Resolved

                                    I got a call from [protected] and he told that your atm card will be blocked as your aadhar card number is not linked to your account. Please help to verify your some details and provide aadhar card number also so that we can update in our records. As i already linked my aadhar number to bank account, so i thought it could be a fraud call to know about the details of my atm number. And the same happened, he asked for atm no and cvv first. So i refused to give that asking that no bank ask card no and cvv on phone, then why you are asking for it. He disconnected the call.
                                    Dec 7, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      A
                                      ashikjaya
                                      from Bengaluru, Karnataka
                                      Nov 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560045
                                      Website: www.hdfcbank.com/htdocs/common/E_TOLL/index.html

                                      Hi,

                                      I had submitted the application online for hdfc fasttag on 11th october 2017.

                                      My application reference number is : hfr004441
                                      All the documents were uploaded online along with signed application.
                                      Also, i had paid amount of rs300 online via netbank
                                      I have received the message with customer id[protected] and wallet id ([protected]), but still i have not recived my fastag.
                                      Its almost a month.
                                      Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.
                                      Even we do not have site where we can check the status as well

                                      Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

                                      Regards
                                      Ashik
                                      Dec 9, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 07, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Kindly share us your contact details so that we can assist you. Alternatively, please email at hdfc.[protected]@sahaj.co.in or reach us directly at [protected] & [protected] for any further clarification/information if required.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Nov 11, 2017
                                      Updated by ashikjaya
                                      Hi
                                      I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
                                      Vehicle no ka 12 z 7831
                                      Hi
                                      I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
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                                        Yogesh Challa
                                        Nov 6, 2017
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                                        Website: HDFC Payzapp Card

                                        Hi sir i have made an online transaction on nov 1st through payzapp virtual debit card but unfortunately transaction failed due to network issues and merchant didn't receive the payment but when i checked my payzapp-wallet rs:10320/- amount got deducted.. Till today my amount didn't credit back to my account.

                                        I am also providing reference # of particular transaction

                                        Trx ref 23385300

                                        I have raised a request to payzapp customer support email, and also in playstore i have complained regarding the same but till today no response from them
                                        Please do the needful as soon as possible

                                        Let me know if you need any other information
                                        HDFC Bank customer support has been notified about the posted complaint.
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