Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
Resolved
18416
Unresolved
14466
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1097

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raviteja Kannedari
from Hyderabad, Telangana
Nov 3, 2017
Report
Copy

Hi i am added 10000 rs money to wallet on 3-oct-17, then i will send 5000 rs amt to bank account and remaining amount not showing, and also that's transactions disappeared in recent transactions.
Mobile no : [protected]

Please give me my money back asap.

Account: in[protected]
App version: 3.02.01.11 [3020111]
Phone make/model: huawei pra-al00x
Android version: 7.0
Dear sir,

i lost 5000 rupees in your app already 7 8days completed and also below no is calling to my cell asking card details [protected] he is saying agent of your bank (trans ID[protected]bZ55dM4) when i will get my money its not a 1 rupees its 5000 rupees
I have transferred the amount 1000 rs to sbi account... Still it's not credited to account.. And customer helpline number
shows always busy...from payzapp to sbi account kindly help me out with this issue..
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abhijeet Waghmare
    from Pune, Maharashtra
    Nov 3, 2017
    Report
    Copy

    Address: Pune, Maharashtra, 411028

    Hi,

    I have get a new hdfc credit card. But out my surprise rs. 1299/- charged on my credit card account without any kind confirmation/intimation to me as oneassist membership fees. Now i am struggling with hdfc customer care to get it deactivated for last 2 weeks for this unwilling membership fees reversal.
    I need a help to get this membership deactivated and do a reversal of membership fees.

    I want a refund.

    Thanks
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rahulgrover3008
      Nov 3, 2017
      Report
      Copy

      amount debited from my payza account but transaction failed

      Address: New Delhi, Delhi, 110018

      I added 17500 in my payzapp wallet. First i transferred 5000 to my friends bank account but transaction got failed and then transfer other 5000 to other mobile number, it got transferred. First transaction was not successful, neither i got it back in my payzapp account nor to to my friends bank account but deducted from payzapp. Please refund my 5000 to my payzapp or to my friends bank account.

      Registered # [protected]...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      susrithk
      from Bengaluru, Karnataka
      Nov 3, 2017
      Resolved
      Report
      Copy
      Resolved

      Hi, my account no. Or mobile no is [protected], i had added 10000.00 (2 times 5000.00) on 30th october 2017 from hdfc credit card to payzapp wallet, the amount as been deducted from credit card but it is not loaded or added to the wallet. Kindly reversel the amount or check and do the needful please, on the same day i had called hdfc credit card customer care they told me to wait for 5 days so that amount will be reversed but it as not happened kindly any one help me in this regard please...
      Dec 12, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 03, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your card number and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Haanu
        from Ludhiana, Punjab
        Nov 3, 2017
        Report
        Copy

        Address: Ludhiana, Punjab
        Website: PayZapp(payzapp.biz.hdfcbank.com)

        Transaction to load inr 5000 in payzapp wallet failed, however, money got deducted from sbi credit card.

        I tried calling payzapp customer support, however failed to connect. It is always busy.

        I really don't where to go, whom to call and how to fetch my money back. Please look into this concern and get it resolved at earliest.

        Thank you in advance.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kirtisparab
          from Mumbai, Maharashtra
          Nov 3, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai City, Maharashtra

          I have taken admission for mcom 2 by using my debit card due to network issue i made the payment of admission twice. One got submitted and want my another one back. This incident happened on[protected]. I informed hdfc customer care regarding this problem dey informed me to wait for 3days to get the refund but still didn't get any refund. As the admission taken in mumbai university and the application number of admission is 243812.
          Dec 5, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly help us with the complaint/reference number you may have received for us to look into the matter.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pravee23071979
            from Mannarakkat, Kerala
            Nov 3, 2017
            Report
            Copy

            I have added 10 k from sbi credit card to payzapp eallet. Money got deducted from card but not reflecte din payzapp. Kindly help me out.
            I had made this transaction on 3rd november 2017.
            Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected].
            dude same issue i also faced yesterday, on 3 rd nov, "the app error encounterd " and money deducted from credit card but not reflected in app, i sent an email to [protected]@payzapp.in and got reply.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              from Vijayawada, Andhra Pradesh
              Nov 3, 2017
              Report
              Copy

              I don't remember that when i got cal from hdfc ergo insurance group.. But they issue a insurance policy with my hdfc credit card.. It happened without my willing. At lost i got a message bearing policy number [protected] on 31/10/2017 evening 7.49 pm...
              Actually i don't need any policy. Please rectify the same. Cancel my policy. Save my money in my card.
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
              Nov 03, 2017
              Updated by [email protected]
              My policy number isr payment of Rs 8124.00 toward your PA lead ref no PN[protected] through Credit Card.
              Iam not request u for the updation of insurance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                choudhary1267
                from Dindigul, Tamil Nadu
                Nov 3, 2017
                Report
                Copy

                Address: Faridabad, Haryana, 121001

                I received my new card one month ago, in first statement there are some unnecessary charged for rupees 1299. When i called to customer care they didn't explain about this. It s very bad experience of your credit card. So please help me about this or if you can not solve this issue then close my credit card account. I don't want this type of ridiculous service.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 03, 2017
                Updated by choudhary1267
                Name - Mrinal Rawat
                contact - [protected]
                Email - [protected]@gmail.com
                CardLast digits - 9233
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepu1987
                  from Chandigarh, Chandigarh
                  Nov 3, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi, 110059

                  I was using hdfc credit card since 4 years. I always pay my bills on time always. One day lost my card, so i block it and dont issue the card, but they renew my card and add a renew charges in my bill statement. However i fight and solve this issue. And made full payment of purchase value. Now after some time, i receive a bill from hdfc asking 750 rs. I asked hdfc they said late payment. So i request for reversal, then they reverse and then after next week they again ask for late payment of 750 rs., then i again asked for the same issue, then they asked for 100 rs. For full and final settlement. So i pay 110 rs. And after some time, hdfc sent me 1500 rs. Bill for late payment.

                  So this kind of thing is happening with the common person and even dare to ask to big players who loot their money.

                  This kind of activity is mostly done by hdfc as i discuss with other users.
                  The hidden scam of thag of common person money.
                  Dec 5, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 03, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mallik23
                    from Hyderabad, Telangana
                    Nov 3, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500072

                    In the process of adding my money 5000 rs from credit card to payzapp account the process got failed, but my money got deducted and it didn't get added into my payzapp account.
                    I lost my money in this process and when i'm trying to call payzapp customer care number no one is responding back and sometimes the phone number doesn't work at all. So, please help me to get refund my money back.
                    Dec 16, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and issue details at the below given link. http://bit.ly/2aJ9wGW. Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

                    Anay,
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashish Kavdiya
                      from Mumbai, Maharashtra
                      Nov 3, 2017
                      Report
                      Copy

                      Address: 560076
                      Website: payzapp app

                      Hi sir,
                      I have transferred 5000/- from pay zapp wallet to my bank account. The transaction in payzapp wallet shows successful but the money was not credited to my bank account.

                      I am trying to reach the customer care from yesterday but no luck it is always busy.
                      Transaction date is 01/11/2017

                      Please help me on this issue at the earliest.

                      Thanks,
                      Ggs chaitanya
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mohit Khunger
                        from Ludhiana, Punjab
                        Nov 3, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Muktsar, Punjab, 152026

                        R/p sir
                        We the customer o[censored]r bank a/c no [protected] ur bank manger lost the milling card of r frim satluj rice nd gen mills
                        Nw the bank manger cant listn r problem so we r requesting u tht plzz take some action on bank manger nw still they are nt in his office right nw so plz request u to plz talk wit bank manger
                        Satluj rice nd gen mill
                        Hdfc bank muktsar
                        +1 photos
                        Dec 11, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 06, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to email us at [protected]@hdfcbank.com and elaborate on your complaint further so that we can check and assist you with your concerns.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sheenam Choudhry
                          from Bareilly, Uttar Pradesh
                          Nov 3, 2017
                          Report
                          Copy

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                          Cancellation of one assist membership
                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7132 without my concern on date:30/10/2017. How can this setvice be avtivated when i didnt even activate my card till 1st. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                          Oneassist relationship number : 3012116
                          Name :- sheenam choudhary
                          Mobile no. :- [protected]
                          Credit card number ending :- 7132
                          HDFC Bank customer support has been notified about the posted complaint.
                          [protected]

                          hdfc credit card - Comment #2904404 - Image #0
                          Credit standing or your financial stability..
                          Because of IT not matching.. today morning I go to my ca I check my it return 2016-17 at official site.. it matches.. I printout of my ITR-V form at official site..

                          hdfc credit card - Comment #2904415 - Image #0
                          Hi,

                          I already Submitted the declaration form for Signature Mismatch no response received from the department, But my Credit Card isn't issued to Yet.

                          Please help me for the same on urgent basis.
                          It's just a Priority for your Customer.
                          Even when I am using correct PIN it is givinge error as incorrect PIN. Last week I reset PIN and used it once so it was successful but when I used it second time it gave me same error even after using correct PIN. In using HDFC money back credit card. Please suggest. Thank you!
                          Helpful
                          Found this helpful?
                          4 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manindra Kumar Yadav
                            from Vijayawada, Andhra Pradesh
                            Nov 3, 2017
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh

                            Hi, actually my money is deducted from the payzapp wallet, and not credited to the beneficiary account, this happened on 28th of december and i am sending a screenshot of this transaction for further details and i am waiting for last more than 5 working days for the solution and not getting proper solution for this.
                            My mobile number is [protected].
                            Kindly provide me the proper solution to this.
                            And whenever i tried to call customer care from any mobile number not response voice will come to hear.
                            Can you pls tell me what should i do?
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              hemlikhar
                              from Gurgaon, Haryana
                              Nov 3, 2017
                              Report
                              Copy

                              Address: Gurgaon, Haryana, 122001

                              My tranasction id:[protected]kh81pt1
                              Amount failed from payzapp app and amount deducted but not refunded back
                              My number - [protected] i have done a 5000 transaction on 28th oct 2017, 14:18:02 to transfer to my icici bank account but amount failed and amount has been deducted and my amount was not credit back into my payzapp account.
                              I given complaint they said it will take 5 working days today is 8 th working still they are not refunding my amount back.
                              Plz refund my amount back right i need that money its very urgent
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Z
                                zahee65
                                Nov 3, 2017
                                Report
                                Copy

                                Address: Bangalore, Karnataka

                                I owned a hdfc regalia credit card which had an offer of 12 complimentary lounge access free across india every year. I had been using this offer but suddenly hdfc decided to remove this offer without any kind of email or sms notification. Due to this, i was charged for the lounge access in june and july. When i complained regarding this, hdfc customer care blatantly replied that they had updated their website.

                                I don't think this should be allowed, as any thing chargeable should be informed by a message or email or post.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 03, 2017
                                Updated by zahee65
                                Also just to update, as mentioned above I was charged for the lounge access twice, first on 22nd June (for 2 people, amount: 3523.50 + GST around 600) and then again on 8th July (for 1 person, amount: 2132 including GST). On complaining several times I got a reply from HDFC that they would be refunding 1 persons visit charge, but even that was not done due to which I was further charged a late payment fee of Rs 480 on my card statement!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kodai ashok
                                  from Chennai, Tamil Nadu
                                  Nov 3, 2017
                                  Report
                                  Copy

                                  Address: 624101

                                  I am a hdfc bank credit card holder. The bank has auto debited rs.1299/- from my credit card number ending with 7733 without my concern on 02/11/17. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-.

                                  Name : ashokkumar. K
                                  Mobile no : [protected]
                                  Credit card number ending : 7733
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Oct 29, 2017
                                  mantujyoti's response
                                  plz change my mobile no to my credit card account
                                  My old mobile no [protected].is alredy damged.reactive my new mobile no [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ravichandran Narayanan
                                    from Thiruvananthapuram, Kerala
                                    Nov 3, 2017
                                    Report
                                    Copy

                                    Hello sir,,, i wanted to know,, why you are making pending payment in my account, since last 6months, i do know i am not proper account details and information about my pending,, please clear it first, i lost my interest
                                    My account details,,
                                    Id[protected]
                                    There's no email reply also, they are not given proper answers,,, i hope get a good news soon,, thank you
                                    HDFC Securities customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rahul281092
                                      from Delhi, Delhi
                                      Nov 3, 2017
                                      Report
                                      Copy

                                      Website: HDFC payzapp

                                      Hi,
                                      I have transferred rs. 5000 to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
                                      Transaction id[protected]su9

                                      I was a mistype in the last two digit of account number. Typed 71 instead of 17, while the other things was right like beneficiary name & ifs code. Don't know how transaction got success.

                                      I visited both the banks and told about the incident but didn't get response to reslove.

                                      Please help me out and to get my money back, please support so that guy can return the money back.

                                      Thanks,
                                      Rahul
                                      E-mail: [protected]@gmail.com
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      This is with regard to the previous mail which is have dropped you on 19th December 2017. The Beneficiary bank (ICICI Bank) needs my bank, HDFC Bank (PAYZAPP) to cooperate and provide sufficient support for the easy and safe recovery of my fund of Rupees 3000.

                                      This is so ridiculous that when the beneficiary bank (ICICI Bank) is ready to support where in HDFC bank (PAYZAPP) is lease bother not cooperating with me.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit