HDFC Bank Complaints & Reviews

I have applied for hdfc fastag on 20th october 2017 and on 28th october 2017 my id was created after follow up with customer care. Same was activated on 2nd november 2017. I received a message saying my fastag is activated and till now i haven't received the fastag tag either call from hdfc executive. Tried contacting the hdfc customer care and no response from them after continuously calling them for 3 days.

I have paid them 500 rupees and i'm not sure whether i'll be getting the fastag

Customer id[protected]
Wallet id - [protected]

Please advice why hdfc is taking too much time on this tag delivery, also now itself customer care is behaving like this, i am worrying about the quality of the service. How they are going to support me in long run, how i will get all of the services on time, just imagine a scenario of stranding in the highway and customer care not attending calls for two days.

I saranjeet singh, want to cancel the transaction of rs. 153750/- on 5/11/2017 around 10:00 pm. My card last digit number is [protected] and we have already discuss with executive in morning around 8:00 am. Our complaint number is [protected] yesterday we went to mountain club resort office in aansel plaza in south ex new delhi. They have told s that they will take 50, 000 rs bt they have take 153750 rs from our card.
So we want to cancel the transaction.

Sir/madam, this is for your kind information that 02 november 2017 time approx 08:45 pm 5000 thounds rupees 04 transactions done from credit card by payzapp wallet but 03 transactions success and 01 transitions failed total 20000 thounds rupees debit credit card but 15000 thounds rupees loaded in my payzapp wallet so please check error and refund my 5000 thounds rupees. Name - parvish kumar. Mob. [protected]

Dear hdfc
Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]s1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We told to hdb financial who called us for credit card and we never gone to hdfc for the same. We have given all papers and verification also done positively.

I called customer care and they are not giving any reason for rejection.. Hdfc bank should give us reason for dsapproval.

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address.. It is my dignity which got effected. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards

Vasumathy

I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
Time and date:
09:10 am
02/11/2017

My contact details: balakrishna. [protected]@gmail.com

I am priyadharshini
Account no.: [protected].
My account was salary account. Recently i changed my job and my new company does not have tie up with hdfc bank. Amb charges are being deducted from my account for past three months.

18 sep 2017: amb chrg incl gst for aug2017-mir[protected]: rs.326.00
05 oct 2017: amb chrg incl gst for aug2017-mir[protected]: 177.00
05 oct 2017: amb chrg incl gst for aug2017-mir[protected]: 132.28

"banks should not levy penal charges for non-maintenance of minimum balances in any inoperative account." according to part b of the first bi-monthly monetary policy statement 2014-15 announced on april 1, 2014 by rbi.

Banks are to safeguard people's money not to deduct as and when they wish to. Even if i had my salary account in the same bank i would always withdraw the complete amount every month. So does the bank want us change our lifestyle according to their wish?

I would better close this account rather sitting and fighting for my money.

I was shopping from groofers application and was ordering something worth 806, as soon as entered net banking password they asked me to enter security question's answer, after entering that money got deducted from my bank account and session got expired. Look into this matter.
Now i don't know where is my money stucked, i just want it back, write to me for further details.

My name is : jaldu sri jahnavi

Problem : inter-brn cash chg incl gst charges @ 177 without prior info to customer...

When i tried reaching through phone banking, just say transferring cal to concerned department but that never happened, calls get cut in between. Very irresponsible to address the query. I had spend more than an hour in reaching customer support but nothing has been resolved, then just escaped...

I have transferred an amount of rs5000.00 through payzapp to axiz bank of my wife a/c for emergency purpose and the amount has been debited from payzapp but not yet been credited in the account. And now it is showing 0 balance in the wallet. Kindly reverse the amount and do the needfull.

I have done this transaction on 2nd nov and it is been more than 2 days now and in need for some emergency purpose hence do the needfull.

1 - i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 3000 and date 27/09/17 so please return my amount.

2.- i have a translation no[protected] so translation is complete but amount not show other bank and not return in my bank amount 2000 and date 05/11/17 so please return my amount

Please provide any response on my contect no. [protected]
And mail id [protected]@yahoo.com
Acc. Name:- rn pharma
Acc no. [protected]

I was using payzapp to transfer my wallet money to my saving account... When i transfered 4000 rs through payzapp money is deducted from payzapp it was shown in notification but not received in bank account... No money is credited till now i am a middleclass parson today is the last day to pay my loan emi but this happened my civil will be effected because of this

I have made transaction in payzapp on november 3rd 2017. I have loaded 5000 rupees from hdfc credit card to payzapp wallet and tried to transfer 5000 rupees from payzapp wallet to hdfc bank account, money deducted from payzapp wallet but not credited to beneficiary account. I tried calling payzapp customer care but they are not responding. Please get me my money back as soon as possible it's very urgent.

I have done 5000 payment on 1 nov 2017,
Added 10000 to my payzapp wallet on 3 nov 2017,
Again 5000 transferred to bank account on 3 nov 2017,
Now i should have 5000 amount in wallet and transaction on 3rd november.
But i don't have previous transactions on 3rd nov and remaining 5000 amount in my wallet.
Previous transaction displaying up-to nov 1.
What about november 3rd???

— forwarded message —
From: "nithin m"
Date: nov 4, 2017 7:00 pm
Subject: credit card smart emi not converted after confirmation - credit card [protected]
To:
Cc:

Dear hdfc team,
We are really frustrated to reach your customer executive via no:[protected] & 6160 6161. Tried best to reach more tan 10 times but couldn't make it.

Myself purchased new smartphone as on 08/10/17 via amazon seller services (Statement sheet attached), mumbai for 8449/- for 3 months tenure. But why the bill generated for full amount without the part payable emi option.

Let us now what is the exact amt payable for nov 2017 received statement.

Need call back on undersigned contact no asap.

Regards,

Nithin
[protected]

I tried many times to update my hdfc bank acc. With aadhar card no. Through netbanking and atm. At the end of transaction, got the message update aadhaar number - success. But the update remained unsuccessful. For other banks, i have successfully updated my aadhar number.

This issue i discussed with customer relationship officer, he told to update the address same as of in aadhar, then try. Then also, update is not successful.
They could have completely tracked and updated the reason if final phase not getting successful. This is making the requirement of going bank and paper work.

Hdfc is the worst bank for taking any service from them.
In the name of service they are just looting people and making a fool out of them.
I had an outstanding of 90000/- and paid 55000/- out of the entire amount.
I agree that i missed some payments but then again i am making regular payments.
Issue is they have put a lot of dpd's in my cibil. I have an icici card also and there are hardly any dpd's in it but this hdfc is just looting people.
They harass people in the name of service.

Due to their cibil report, i am unable to get any personal loan. They continued to put dpd and ruined my cibil. Useless bank and service.

Sir i am prabha goswami. My problem is refund the money. How many times i was complain hdfc bank hldwani ntl but my money not refund. Hdfc staff not support very bad service to your hdfc bank chember no.6 and enquiry employee didn't give any help, information i was complaint date 28_8_17time 5:00pm again fifteen days after than after one week no response i fill dled form online my amount was not reached nios office but payment cutted by bank do something

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4311 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Name :- ramsingh
Mobile no. :- [protected]
Credit card number ending :- 4311

I have return the product purchased from online shopping site myntra. But i did not get the refund amount from the bank. I have raised the complaint about this to myntra also but they given me the confirmation about refund. They instantiated the return amount to the bank. Myntra has provide me the the bank reference number is - [protected] but still i did not received the amount.
Kindly look into this asap.

Hi,

I had submitted the application online for hdfc fasttag on 3rd november 2017.

My application reference number is : hfr008386
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online via credit card.

Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.

Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

Its sad to see that a good initiative by the govt of india is being wasted by banks. I am regular customer of hdfc from last decade but really have to say, the way fasttag initiative is being taken up by bank is not upto the mark.

Regards
Anurag