HDFC Bank Complaints & Reviews

I have been charged more for same day return journey. An extra amount of rs.45/- has been deducted from my fasttag account.
Also there is no local language (Kannada) option only hindi and english
Amount deducted by hdfc fast tag:- rs.190/-
Amount which was supposed to be deducted is rs.135/-

My wallet id:-[protected]
Customer id:[protected]
Vehicle number:- ka50-z8291
City :- bangalore
Toll plaza:- devanahalli (Airport blr)
Dispute date:- 24th nov 2019
Dispute time:- 8am to 11 am

I applied for fastag through hdfc bank online portal on 27 november, paid all necessary fee and got an acknowledgment with application reference no. It's been more than 7 working days and still have not got my card. Customer care number is always not reachable. Didn't expect this from hdfc. My advice to others who are looking for applying fastag, please do not apply it via hdfc. Their customer service sucks.

I have not received my fasttag which i applied in the month of september.
My customer id is[protected].
I got a message dated nov 1 2019 informing that my fast tag is on my way and will reach by 08/09/2019.
The hdfcfast tag helpline doesn't work[protected]. Money has been deducted and the mobile number sent via sms also[protected] doesn't work.
When i try to register on the fast tag link with the details, it says no record found.
Can you please provide a way to track the same? If not please initiate a refund.

I got response from hdfc saying bhirva contacted. That woman is a liar. She did not call me or contact. She destroyed all my letters. You are forcing me to take legal action. Bhirva is the worst person ive spoken to. She did all this to cause me trouble. I want all the fees waived that they ve cut from me since september last year. Cust id 22840860. Regarding stop of ecs.

Seriously i don't know what going wrong with you people. I have to. Get my delivery by 2nd.. But the delivery person has mentioned as incorrect address. Same address only i receving lpg cylinders how come they find it as correct.. Really worse service i never seen.

Delivery of your hdfc shipment will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

Dear
I have filed the fastag application and I have received the below information.
[Your FasTag has been Successfully Recharged for Rs. 200 on 11/26/2019 7:53:10 AM. Our reference Number for the transaction is [protected]. Balance amount in the Account is Rs. 200.00 - HDFC Bank Ltd.
[04/12, 07:56] Lavanya M: Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
Your FasTag has been Successfully Recharged for Rs. 200 on 11/26/2019 7:53:10 AM. Our reference Number for the transaction is [protected]. Balance amount in the Account is Rs. 200.00 - HDFC Bank Ltd.
However I have not received the fastag.
I am trying to reach customer care there is no response.
I am awaiting the details.

Date of application :[protected]
Application ref. No : hfr452685
Name : syed kalilullah
Vehicle no : tn68x4808
Mobile no : [protected]
Mail id : [protected]@yahoo.co.in
Amount paid : ₹ 500 (Online payment)
On[protected] i got sms and mail about my customer id and wallet id. Within 2 to 3 days your card will be dispatch.
But still now i did not get fastag card or dispatch sms or email.
Try to arrange and send the details of dispatch details.

My hdfc salary account has been locked by hdfc credit card division and all the account balance has been put on hold, due to which i am not able to do any transaction.

I called the credit card division of hdfc bank but they are not able to provide the necessay information, they are advising that due to outstanding dues on my credit card, my salary account balance has been put on hold.

When i tried to explain them that the transactions are not valid and i cannot owe any amount, they advised that the transactions might be done by me that's why these are outstanding on my side. And
If do not pay this, the salary account balance will remain on hold.
I tried to explain them that these are not valid transactions and i pay all the dues on time however they were not able to help me.

All the outstanding reflecting as due on my credit card should be removed as the transactions amounting to the outstanding balance are not done by me.
And also the hold on my salary account balance should be removed immediately.

Kindly have the hold placed on my salary account released and also advise the credit card department to correct the fake entries/transactions so that my credit card does not show any outstanding on it.

Regards
Isha gupta

Hello,
Amazon was able to deduct an amount of rs199/- without my consent.
I own a regalia first credit card. If this is not secured, i would like to close it asap.

The message that i received:

Alert:rs.199.00 spent via credit card xxxxxx at amazon1258399 on[protected]:23:19:22 without pin/otp. Not you? Call [protected].

I need an answer from hdfc for the above matter.
How was it possible for someone to deduct the amount without my approval?

I am not able to reach hdfc fastag customer support as the line is always busy. I need to change my delivery address of the fastag as i moved away from the address that is in their database.

The blue dart courier guy visited my old address to deliver the fastag from hdfc bank, he was not able to deliver the package at the mentioned address as i moved away from the address.

I here by informed u that today i m going to hdfc bank and the branch is in dist. Shamli. Now i tell the staf i wnt to open saving account in ur bank then the one people his name is vibu sharma asked some documents and then i will give that document and again asked bank statement of that check which can give for account opening. I will give again statement which transaction something about 25k and that seen the transaction and speak loudly.
Aur bola tumahri aukad nahi yha account khulvane ki
What, s the behaviour???
I[censored] will not any punishment of this guy vibu sharma otherwise i will case against of that.

I applied for hdfc fastag on 22nd november still fastag not received, though it was promised it will be delivered in 7 days, but it's more than 10 days no tag received.
I just received a mail on 26th that my wallet was created but no updates after that.
I even tried customer care but got no response,
Even mailed - fastag. [protected]@insolutionsglobal.com no response from there also.
Never seen such poor customer service.
Plz refund my money if i cannot get my tag.
Application reference no.- hfr456647
Vehicle no.- pb913859

I paid 500rs online transaction to get fast tag from HDFC bank two days ago. But still no response from the bank on my application status. I was not able track my application status and when I tried to call customer care number [protected] its always busy. Then why they are giving this wrong number in website if it's not going to answer customer. This kind of poor customer service will bring its reputation down.

I have applied hdfc fastag through online and made payment of 500 inr the reference number of the application is hfr375149. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 9 years now (Saving acc) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I purchased my HDFC FASTag from my car dealer aon 27 Nov 2019 and the initial activation was done by the dealer itself on 27 Nov 19. Later I had recharged my HDFC FASTag through BHIM UPI for an amount of Rs. 500. However the amount was deducted from my Bank account but could not be credited in my FASTag wallet. My wallet I'd is [protected]. Customer care number continuously coming engaged. Where the customers should approach.

Im sanjay your account holding im facing some problems my transaction rs 2000 from 1st december 2019 by atm machin deducted but cash not received account number is [protected] and some information ALERT:You've withdrawn Rs.2000.00 via Debit Card xx7158 at NH-7, BLOCK NO-1 NEHRU N on[protected]:16:14:24.Avl Bal Rs.469.74.Not you?Call [protected].

Hello,

I applied for fastag online in HDFC, the application number is HFR871743, have no updates yet, not even received mail. The confirmation page highlighted that the tag will be delivered in 7 days and will receive a confirmation mail. No mails received yet..This is frustrating.. no tracking option ..

Customer care number can never be accessed..always get the busy tone..

Do updated on priority.. Real shame on HDFC in this process, being a customer for so long did not expect this.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Im sanjay your account holding im facing some problems my transaction rs 2000 from 1st december 2019 by atm machin deducted but cash not received account number is [protected] and some information ALERT:You've withdrawn Rs.2000.00 via Debit Card xx7158 at NH-7, BLOCK NO-1 NEHRU N on[protected]:16:14:24.Avl Bal Rs.469.74.Not you?Call [protected].

My mobile number iw [protected]

I have applied for HDFC fastag on 20/11/19 and my application Id is HFR413360. I have got sms and email that my fastag has been issued on 23/11/19 but I couldn't get any dispatch status yet. The helpline number is always busy. There should be some kind of tracking available for customer or HDFC should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.