HDFC Bank Complaints & Reviews

I have applied for hdfc fastag. Money deducted and got message as "transaction time out". Bank guys said that the money will be back to account in 7 days. But yesterday night i got message as teh fastag transaction successful with userdid and wallet id. Now where is my fastag? No way to track the status. And i need to go on vacation on 18th of december, without fastag i need to pay fine. Despite applying much earlier i didnt get the fastag yet and no way to track. The customer care number is never ever responsive. I have tried more than 100 times. I would request to issue my fastag to my hand at any near by branch. I will collect my self by going to branch directly.

I had applied for fastag on october 13, 2019 with application id hfr270384 and paid rs.500 towards payment and i haven't received the fastag still.

The customer care confirmed me they required 10 working days to send the card. Its been more than 40 days still i haven't received or there is no response from them. Irresponsible behavior from customer care team. Totally disappointed with the service.

Name: v ranganathan
Car number:tn66p 2993
Wallet id ;[protected]
Custamer id:[protected]

Taq seq no:10971053

Hfr no:hfr217549-d-21

Respected sir i am buying fastag through hdfc bank via online the sticker attached my car but not reading automatic fastag lane reading problem but it is reading gun only please send another sticker same account as soon as possible i have already complain 1033 but no responsible and try [protected] any time busy so please send other new sticker same account (Duplicate sticker)

Thanking u

V. Ranganathan

I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.

Hello sir,
My name is rohit goldar, i lived in jagatpura ward no 1, mukharjee nagar, rudrapur, udham singh nagar, uttrakhand, my mobile no-[protected] i have faced the same situation 1 year ago m/s. Deepika yadav working at hdfc loan depart sold me a policy with the premium of rs. 60000.00 annually against 6 lacks loan offer of hdfc bank. I have not received any loan amount and now the free look period has been gone too. They have sold me a hdfc life insurance policy, said they are calling from hdfc bank loan department from noida sector-61. She said my loan has approved with in 22 days i will get my money and hdfc loan department all working is successfully processed but after few days they called back and said hdfc credit department has sent a query about your case that you have to pay 35000 more and oped a demat account then get the amount disbursed. I pay 35000 and waiting loan amount. This was after the free look period. I have calling to hdfc executive are ignoring my calls. Few day's ago i have call to ms. Ritu she said me submit 20, 000 stf charge then i disbursed your loan amount.
Please do the action as soon as possible. And cancel my insurance...

I have recorded all call at there fraud person & canceled my policy.

Hdfc bank, noida sector-61,
Cheater executive name loan department hdfc bank - deepika yadav-[protected], [protected] /
Simran-[protected] / ritu-[protected] / rekha-[protected]

Policy name - hdfc life youngstar udaan
Policy number[protected]
Amount -60000.00
Policy name - hdfc life classicassure plus
Policy number[protected]
Amount -35000.00

I received a message that my ach form is rejected for sign differ i am going to verify my signature and submit a new ach mandate form tomorrow. Where i submit my form explain

I have purchase refrigerator on hdfc loan from vijay sales ghatkopar w. Now on first emi this ach form sign difference problem occure. Please help me.

How and where should i submit ach form, should i submit this copy in vijay sales ghatkopar w i am going to verify my signature and submit a new ach mandate form tomorrow.

I was frustrated with the experience using hdfc fastag, eventhough my fastag had more than 500 it was always blacklisted and everytime i ask them, it is due to non-usage which is false because i use it very frequently.
Finally decided to close and get fastag from some other bank, raised a request to close. Found out that they closed my account as blacklisted. Now i am not able to get another fastag. Tried to call customer service for more than a month and they are not reachable. Need resolution immediately.

4 days ago i applied for fastag via hdfc portal by uploading all the required documents. Payment of 500/- was done through my hdfc credit card. I got the reference number (Hfr860498) as sms but i have not received any email with the application details. The customer care number [protected] which they provided in portal is of no use. There is no way to track the status. Please help me what is status my order and provide correct customer care number which help the customer.

Dear sir

I have applied for fastag on 23rd nov 2019 and got mail from hdfc that fastag is issued successfully on 27 nov 2019 its been 1 week and over still i do not get my fastag at my address. Customer care number is also not working plz give my courier tracking id and courier partner name. My fastag customer id is[protected] so please do the needful as soon as possible.

Hi i have purchased the fasttag from hdfc bank portal. My application no is hfr457818. I have received the email regarding the fast tag id's. But physical tag is not dispatched from hdfc. I am not able to track the application status as customer card no[protected] which is mentioned on site and email is not working.

Please help its more than 15 days is gone after accepting the application.

Also hdfc team please update the proper communication no and email id for response

I applied for hdfc fast tag through internet on 22nd, november-2019. I updated all the required fields. The application reference number is hfr458159. It was conveyed that fast tag will be delivered within 7 working days, but till today i. E. 5th december i have not received any update on issue/ delivery of fast tag. There is no link provided by the bank to check the status of the application and there is no feed back provided by the bank. The help line number provided by the bank is invalid and does not get through.
The highway authority is providing fast tag immediately and without any cost. I am regretting to apply fast tag through hdfc bank. Bank is not providing any service / feedback.

I have applied for fastag on november 15th through hdfc. It's almost 20 days. I didnt recieve any card till now. I received sms that
" dear customer your fastag has been issued successfully. Your customer id is[protected] and wallet id on 23 november. Its been informed that that card will be dispatched in 3 - 4 working days, but not received yet.
The worst thing is customer care number is not working [protected]

My name is priyanka tripathi and contact no-[protected] and email id-tripathi. [protected]@gmail.com

Hi team,
I am using this card from last 10 yrs and due to some issue mean to say some u circumstances i was not able to clear the complete outstanding and there the bank has charges certain charges like financial charges and late payment.

So request you to please waive the charges so that i could be able to clear the complete outstanding this month.

Hi,

I have raised the same complaint 4-5 days back regarding hdfc bank fastag not delivered after 1 month of booking. The application number is hfr296019.

Hdfc bank assured me get this delivered within 5 working days but still i have not received any confirmation

I am not even getting response from customer care neither by mail nor by call. They are not responding at all.

Please refund my 500 rs so that i can purchase the same from different source.

Regards,
Adish sharma

Hello,
I would like to make a complaint regarding the annual debit card fee on my account, i m not happy about this charge however i am getting charge everytime which i am not happy to pay and i am looking for a refund of rs 885 on my account. Without my permission you have update my debit card, when i know this i have called to customer care she said, this is annual chars free card and etc...

I am receiving continuous call from you. Regarding to up date the debit card and credit card and also increase the credit limits why is doing. If this harassment not stop i will close the all my account and cancel the cards.

My name is sadashiva

I have applied for fastag through hdfc mobile app on 1st dec 2019 and fee rs 500 was paid for etoll1291683. Received a sms saying fastag application hfr831767 was successful, but am unable to track my application and not sure the status of it. I have not received any pdf to my registered email, except message saying pdf will be sent to registered email.
Can i know the status of my application and will the fastag will be delivered to my address?

Date :01/12/2019
Incident : fastag
Application number: hfr831767

I have applied for hdfc bank fastag and received cover letter. I only found the letter but not fastag sticker. It got missed. This is pretty bad service and i was charged 500 rs by the hdfc bank. I even don't received any communication regarding courier number, service provider etc.

Reference number is hfr495787.

Toll free number [protected] is for name sake and is not in working condition.

Send my fastag sticker or refund my amount of 500 rupees at the earliest.

Anyone reading this and planning to buy fastag through hdfc bank may want to think twice.

Customer id is[protected]

Wallet id is [protected]

Vehicle no : tn11ac7553

I didnot received the rfid chip yet.

I applied through hdfc net banking - they deducted amount of rs.500 but no response from them yet.

Applied on 14th nov 2019

I have mailed to fastag. [protected]@insolutionsglobal.com multiple times but no reponse.

Also not even single response from their customer care[protected]

I have applied hdfc fastag through online and made payment of 500 inr (Including security and top up). The reference number of the application is hfr778473. From the date of online payment, there is no update/progress received.

The customer care number given is busy at all time or not being attended to. There is no way to contact hdfc fastag guys.

Bad, very bad feeling with hdfc fastag service.

Pathetic service from hdfc

I received this msg from hdfc bank

Dear customer mandate reference no: hdfc[protected] issued to icici bank limitd with value rs. 352968.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I donot any mandate kindly resolve this

My customer id is[protected]

And my registered mob no is - [protected]

I was applied for hdfc fastag but u haven't receive any mail regarding this. I tried to call cc but it was not useful at all. I don't understand how to track it. Money is already deducted from my acc. Hdfc is a very good bank. Why they are treating like this. Is there any other cc number or cc email id available of hdfc. I need to know status of my fastag application
Please help.