| Address: Ashokepolly, P. o. Raiganj, Uttar Dinajpur, West Bengal, 733134 |
I am sri. Tarun kumar deu, ashokepolly, p. O. Raiganj, dist. Uttar dinajpur. I was contacted with bank official (Sankar babu) of raiganj branch of hdfc bank. He assured that loan will possible accordingly many papers he tell me to submit and i have submitted my papers. Then mr. Sankar babu told me that paper verification may take 7 (Seven) days i after 3 (Three) month already passed during this period. Last 3-4 days before he told concerning officer is on leave after his joining within 1/2 hour your loan will be disbursed but on the next day he send a sms that your loan is rejected. I told him if i am not eligible for that loan then why you take long time and i a m in need money for my business urgently. I shall in big trouble this not fair and drastic action should take on him immediately. I am a good reputation in this bank, previously i was taken a loan form this bank and i have repaid the same within stipulated time. My loan application reference no. 96443995. This is not fair, if i am not eligible then you should deny my proposal within 7 days.
Please take necessary step as early as possible.
Tarun kumar dey
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
HDFC Bank Customer Care's response Dear Customer,
Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. Please be assured that our inability to approve the Business Loan application does not reflect on your credit standing or your financial stability.
-Zubin
HDFC Bank Customer Assistance
Dec 08, 2019
Updated by Tarunkumardey This is not the answer of my complain. My complain are as follows :
1. If I am not eligible then why taking long time to reject ? And why harassed me to prepare various paper day to day and causing monetary loss? At the time of application I told to Sankar Babu, bank Official that I am in money immediately then why intensionly late causing immense loss of my business. After all I am a good customer of your bank. Your negligence and intensionl activity effect on my business. Sorry is not the word of all solution. I will complain against your institute to the RBI and Government also. And upload your such type activity in the social Medea.
TARUN Kumar Dey
