HDFC Bank Complaints & Reviews

I have purchased fastag from hdfc my reference no. Hfr460094

I am chasing hdfc to get status of my fastag but there is no way you can connect to them. I am using hdfc from very long time and because of that trust i have brought fastag from hdfc but i think i made a mistake.
This is very pathetic and poor service provided by hdfc.

Highly disappointed with hdfc bank and this is a criminal offence against our trust.

Last month i closed my loan account at united bank and submitted cancellation of ecs but even month after still my salary account at hdfc bank debiting ecs amount and this month it was amazing they have devoted twice for same amount and when i called customer care they say i submitted two request for ecs which is not the correct one i submitted to cancel ecs but hdfc bank taken as one more ecs
Complain number at hdfc bank
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I've bought the hdfc fastag via hdfc portal and paid thru the hdfc credit card and the login has been created following details mentioned below for your reference, but as promised the tag was not delivered yet and no response from the customer care since last week.

Please do the needful

Login id :[protected]
Wallet id is [protected]

Following sms received on 22nd nov

Your fastag has been successfully recharged for rs. 200 on 11/22/2019 8:30:11 am. Our reference number for the transaction is [protected]. Balance amount in the account is rs. 200.00 - hdfc bank ltd.

Following sms received on 28th nov
Update: your fastag wallet has been created! Card will be dispatched in 3-4 working days. For any queries, call [protected]

But there is no response after this and the number provided was not reachable.

I have tried many a times to log in via customer id and wallet id and vechicle registration number, however i am unable to do the first time registration as well as unable to log in. Infact i have gone at hdfc branches around 2-3 but the branch people is clueless. I am not getting any responses from this stupid hdfc fastag team. Please let me know how to do the topup i have paid 400 for purchase of fastag.

I had applied for fastag from hdfc online on 4 dec 2019 submitted all required documents and paid fees rs 500.00 online through my hdfc account.
My application no is hfr900161 and also not received mail on registered email id as they confirm to send.
Pl update the status and send fastag as soon as possible.

As hdfc bank services are good and fast but this time service is not markable.

Kindly look into the matter.

Also on hdfc site no option to check application status even hdfc bank employee are not able to answer or track the application status of any fastag.

Thank you
Hdfc team

I have applied hdfc fastag through netbanking custid - 3041497 and made payment of 500 inr.

The reference number of the application is hfr458058.
I have uploaded registration copy of the final document.

There is no way to contact hdfc fastag guys as the customer care number given is busy.

I have been with hdfc for 20 years now.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates.

We have applied for fastag ref hfr808151 dated 30th november, 2019. We are yet to receive any confirmation or communication from hdfc bank. Its really sad that such a big organisation just ignores customer and business. Please help us. Can we apply for a fastag from some other bank otherwise. We have tried calling on the helpline but the phone itself dosnt exist. None of the

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My vehicle no up14dz5887 customer i'd[protected] wallet i'd [protected] rfid[protected] passed at chhajarsi toll plaza at nh 9 on 2.12.19 at 17.07 pm. Toll of rs 125 was deducted from my above fastag affixed on windscreen. Still the toll attendant asked for rs 125 which i paid as there was no scope of argument because of long line of vehicles after me. The image of cash receipt ticket no 324341 operator name gtech is attached.

Kindly reverse the amount of rs 125 into my fastag account and apprise me what should i do in similar situations.
Sudhanshu rajvanshi
12/44, vasundhara, (Vrindavan enclave), ghaziabad. U. P. 201012
M [protected]

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My vehicle no up14dz5887 customer i'd[protected] wallet i'd [protected] rfid[protected] passed at chhajarsi toll plaza at nh 9 on 2.12.19 at 17.07 pm. Toll of rs 125 was deducted from my above fastag affixed on windscreen. Still the toll attendant asked for rs 125 which i paid as there was no scope of argument because of long line of vehicles after me. The image of cash receipt ticket no 324341 operator name gtech is attached.

Kindly reverse the amount of rs 125 into my fastag account and apprise me what should i do in similar situations.
Sudhanshu rajvanshi
M [protected]

I am sri. Tarun kumar deu, ashokepolly, p. O. Raiganj, dist. Uttar dinajpur. I was contacted with bank official (Sankar babu) of raiganj branch of hdfc bank. He assured that loan will possible accordingly many papers he tell me to submit and i have submitted my papers. Then mr. Sankar babu told me that paper verification may take 7 (Seven) days i after 3 (Three) month already passed during this period. Last 3-4 days before he told concerning officer is on leave after his joining within 1/2 hour your loan will be disbursed but on the next day he send a sms that your loan is rejected. I told him if i am not eligible for that loan then why you take long time and i a m in need money for my business urgently. I shall in big trouble this not fair and drastic action should take on him immediately. I am a good reputation in this bank, previously i was taken a loan form this bank and i have repaid the same within stipulated time. My loan application reference no. 96443995. This is not fair, if i am not eligible then you should deny my proposal within 7 days.
Please take necessary step as early as possible.
Tarun kumar dey

[protected] contact informationbhdfc bank app wallet payzaap i recharged it but what didn't and i got the money talking about his customer care, i did not get any similar answer you take further steps please return my money to hdfc bank app payzaap payzaap recharge me at rs 125 there is no recharge and no money has been deposited back into my account please take action on the hdfc payz app and help me get my money paid

I have applied for fastag through during second week of november but till now i have not received my fastag even though i have received my member id and wallet id. I have tried to conduct [protected] but no response. Always busy and no response. Very poor service by the bank. We really disappointed with the service of the bank. There is no email id mentioned.

I have registered for the fastag online. Completed the online form and made the payment. My etoll 1291683. After this message the site has not given any response. So i am not sure about my fastag, when i will get it where to contact etc. I tried to contact on the help line numbers given but there is no response. When can hdfc resolve this issue and when i will get my fastag card

I have been promised by hdfc home loan staff that you will definitely get pmay home loan subsidy within 6 months. I confirmed with that person and clearly told i do not in need of loan. I will apply for the home loan only if i get the home loan subsidy under pmay.
He was so confident and approved me a loan and gave me guarantee about the subsidy.
Now, it's been a year and more he is not answering the phone not replying. Somehow i contacted to his superior, he also felt something been happened wrong with me. But smartly he also refused my question and try to be out of this matter.
He approved 18 lakh home loan to me that i was not in need. He suppose to approved only sufficient amount's home loan.
Now this people and not giving any sort of responsible answer.

Hdfc bank credit card team and debit card team, always providing wrong commitments to their customers, credit card team offered me a promise of giving book my show voucher for spending 5 transactions per month with hdfc credit card, so i have skip other bank credit card spending and used hdfc bank cards, but i have not received a single penny voucher from hdfc bank i escalated the same to the poor customer service team, they said why you did not complaint earlier, i confirmed with them many times before doing transactions and complaint many times fro that voucher is not yet received, but they are still telling the voucher has been expired. I don't know where they sent the voucher for expiry... I don't know who is the # gave the best bank award to hdfc, i will give worst bank in the world is hdfc because they always expecting complaints from their customers and they intentionally doing these mistakes... I recomend to every one please never choose hdfc bank products any more, i will attache the poor service team reply to here after sometime... Don't prefer hdfc they are fraud bank, i have all the evidence to prove that and they will blame customer all are customers mistake..
Worst service i had ever from banking sector

Call me at [protected] for more details

Hi,
I had applied for hdfc fastag 09.11.2019. Ref. No. Of my application is hfr 347654. On 24.11.2019, i got a mail saying that the fastag has been issued and the customer id and wallet id was provided and it was saying that fastag would be sent in 3-4 days. Since then there is no despatch confirmation for the fastag. Hdfc fastag toll free no. Is always busy and useless.

There is no direct contact no. Of hdfc customer care representative and tedious phone tap is going on & on without giving any option to talk to customer care representative. After lots of efforts, i could talk to customer care representative of on 05.12.2019, however, he said that they do not have any information regarding fastag and told me to contact on toll free no. Which is always busy.

I have already mailed to hdfc 10-12 times, however, there is no satisfactory response from hdfc.

It is therefore requested to provide the despatch status of my fastag.

Regards

Sandip radadiya

On dec 2, 2019 i applied to hdfc bank for fasttag; form was filled, and rs 500 paid thru my icici cr card. But immediately on payment, the session got timed out, and application process was not successful. Icici bank have confirmed that rs 500/= are debited to my 'hdfc fastag' account. How can i get hdfc bank fastag to refund my rs 500/=? I have subsequently on dec 2, 2019 itself, reapplied for the fastag successfully by paying another rs 500 from my sbi cr card.
Pls help!

Hdfc is claiming to issue fastag which is a false thing as they have taken 500 from my account past 10 days and till date no update and none of the customer support is taking the complaint. To connect to the customer care number we need to call 72 times in a row only then it gets connected but its a waste talking to them. Also there is no use visiting any branch as none of them is aware of what fastag is. This is pathetic how our indian banks work.

Issue has been taken up with rbi ombudsmen

I had applied for fastag on 14th of november, however, it is still not delivered to me. Although wallet i, customer id etc were generated and available on a website, which looks like managed absolutely poorly by a third party. Neither phone nor email contact available on website is working. Phone nos. Does not exists and emails are never responded. This is the first time i am getting such a poor response from a responsible bank. The personal banker appointed have no idea either. Application no. Hfr376108

Dear sir/madam,

I have not received hdfc fastag and order details mentioned below, even i tried customer care they are not bothered to share the status.

Order on : 19/11/2019
Order id :hfr458857

Requesting to you take action against this order asap,