HDFC Bank Complaints & Reviews

I have applied for fastag for my car on 20th november with application number: hfr413721 stating that it will be recieved in a week.
Got a mail and text message on 26th november saying that it's issued successfully with customer id and wallet id i'm able to login and stuff. But physical fastag yet to reach me. Can't call the number provided as it is always busy and no reply to mail. It's a pain which i never expected from a big players...

I have applied for hdfc bank fastag (Hfr296019) on 22nd october and i got the confirmation for the same. After a week i got call from representative for the delivery at my old address.

I then called the customer care to update the address and resend it again to my new address. They asked me to drop a mail at there customer care mail id which i did on the same day.

Post that i called them 2-3 times and send mails...

I ordered fastag on 10th november. Now it's dec 1st still i didn't received the fastag. There is no proper communication from the company even after contacting customer care. My fastag. Reference number is hfr351960. Company sla is 7 to 15 days. Customer care guys are saying it's portal is not working we can't help and closing conversation. Company not following minimum ethics....

I applied for hdfc fastag more than 15 days ago paid 500 rs it's still haven't recieved any word from them also tried calling their number which is either busy or unattended
Tried mailing thrice still the same
Been a hdfc customer for past 4 years this kind of service is pathetic
The only reason i chose hdfc was because it's service but this seems like a mistake
Atleast give a status or cancel it
Reference...

Hi my fast tag application reference number : hfr782964.

I am avoiding my storyline and briefing my main concern.

Even not received mail confirmation but amount got detucted through hdfc fasttag. Service number also busy.

Dont makes us to have a thought on your service.

Regards,
Pradeep kumar t...

My credit card has been charged twice for the amount of inr 12288.69, i did received the declined msg for the 1st transaction, still i do not see a refund / credit in my account.

The amount deducted was on 10/18, i had sent the email on 10/23 to hdfc, i have not yet received any call back or email response as of today.

I did followed their return process and submitted the customer dispute form
Here is...

I received the hdfc fastag from my car dealer 10 days before the earlier deadline of dec 1st. Haven't received the welcome mailer yet from hdfc in email or on phone, and so not able to register or recharge fastag. This is very annoying, since this is an unnecessary compulsion and on top of it the implementation is flawed.

My fastag barcode is [protected].

Please resolve and send welcome mailer asap.
br...

Last week i applied for hdfc fastag in which while doing payment it charged me rs. 500. Though i made the payment but after that, received pdf on mail.

Also kindly provide the status of the fastag application with reference number hfr655457.

1. No status update
2. Not able to contact toll free number. Always saying busy.

Give some point of contact...

I got a new car in noida where dealer has given me hdfc fastag. The vehicle number has not been updated as vehicle got registered later and fastag was issued same day. Unfortunately, my email id updated in the system is incorrect. I tried calling customer care number given on fastag for hdfc but either it is continueously busy or no one picks up the call. There is no email id given to raise complains or request. Even on hdfc fastag portal...

I made an online application for fastag for my vehicle tn20bk3843 through the hdfc portal on 27/11/2019. I completed all the details including rc book uploading and paid rs.500 using my hdfc credit card. After the transaction got completed there was server timeout message, credit card was debited and processed but i didn't get any confirmation from hdfc fastag. After trying multiple times to fastag customer care number, contacted hdfc phone...

I have remittedrs 500/- 0n 29.11.2009 for fastag registration to my car tn64j8383. I could not load registration certificate and my driving license due to size constaint.
However opting to submit documents later
Received alert as below:
You have spent rs.500 via debit card xxx6700 on[protected]:18:47:45. Avl balancexxxxxx not you? Call [protected].
(1) there is no info on where / when/ howto submit vehicle documents.br...

Total amount of rs 13500rs was on hold and an amount of 3500rs was debited from my savings already and - 10141rs as of now showing as on hold by hdfc bank.
My ifsc code is hdfc0001228. And my account digits are 50*3252.
I need justice and i'm not liable for any overdraft or any other expenses, my account is very clear. I'll take this issue to higher court if it is not resolved, i tried customer care which is useless and time...

Hi,

I have canceled my credit card 6 months ago but today i received that my credit card outstanding is pending rs 630. As per my hdfc platinum credit card cancellation request is processed.

I tired to call hdfc customer team but didn't got right answer.

So i kindly request hdfc team please look into this matter.

Credit card no : [protected]...

I have made the payment and recieved confirmation email regarding my fastag. It has been 10 days and no update of issuance or delivery. This is absolute filth from hdfc especially with their reputation. I hope someone from the bank sees this and provides me an email id to contact. The toll free number they have provided never woks. I dont understand why the whole thing is such a farce. I need this by next week for the vehicle. Please act...

Hello,
I have been using hdfc for more than 10 years. This is the first time i'm facing issue. I applied for fasttag on november 15th but still i have not received fasttag. Very pathetic service. Few days back, i received an sms saying tag and wallet account got created. When trying to contact customer care [protected], it always says busy.

Application reference: hfr376517

Any help is highly appreciated.br...

Sir/madam,
My refrence no-h5r651256,
Second refrence no-hfr651088
Third refrence no-hfr687269
I apply for hdfc fastag when i do payment it says unable to process your request but my balance deduct, i try three times and two times my balance deduct. I don't want fastag from hdfc because of pathetic services. Kindly cancel the order and please do refund.
Thanks...

I applied for the tag on 10th nov 2019 and i got an sms that says the a/c was created on 23rd nov 2019.

After a long wait finally, i got my fastag a/c created and i got the details of it and i could logon thru the portal and see my a/c statement.

But still not clear on when i will get the tag itself. It's already 20 days over when i first applied for it on hdfc bank site.

Application ref no hfr351550...

Hi, i have applied for 3 fastag on 28th nov. Paid rs 1500/-. I have an application reference number hfr655976. Neither the fastag application pdf has come on my email nor have i received any calls from the bank fastag representative. When ever tried calling the[protected], just get a busy tone. Called up phone banking. They gave an email address to contact them. The address is status. [protected]@sahaj.co.in. This address is not available....

Have purchased the fastag from hdfc bank last week. And i have recharged ₹2000and in my wallet i have ₹2070. But when i cross tollgate today morning, its shows "fastag is blacklisted". I dont know what kind of service you are providing me. Or else i have to tell me before itself. Worst experience.

Shared all my details to fastag. [protected]@insolutionsglobal.com

Resolv...

Hi,
My self balamurugan. I have applied for hdfc bank — hdfc fastag on nov28th 2019 for my car. During the process, payment issue: session timeout error screen is appeared on my system and rs.500 amount deducted from credit card account. When i called the hdfc fastag it is always busy after so many tries they asked me to wait for 2days. Till now it is not reverted back to my credit card account. Worst experience with hdfc fastag....