HDFC Bank Complaints & Reviews

I have applied for fastag through during second week of november but till now i have not received my fastag even though i have received my member id and wallet id. I have tried to conduct [protected] but no response. Always busy and no response. Very poor service by the bank. We really disappointed with the service of the bank. There is no email id mentioned.

I have registered for the fastag online. Completed the online form and made the payment. My etoll 1291683. After this message the site has not given any response. So i am not sure about my fastag, when i will get it where to contact etc. I tried to contact on the help line numbers given but there is no response. When can hdfc resolve this issue and when i will get my fastag card

I have been promised by hdfc home loan staff that you will definitely get pmay home loan subsidy within 6 months. I confirmed with that person and clearly told i do not in need of loan. I will apply for the home loan only if i get the home loan subsidy under pmay.
He was so confident and approved me a loan and gave me guarantee about the subsidy.
Now, it's been a year and more he is not answering the phone not replying. Somehow i contacted to his superior, he also felt something been happened wrong with me. But smartly he also refused my question and try to be out of this matter.
He approved 18 lakh home loan to me that i was not in need. He suppose to approved only sufficient amount's home loan.
Now this people and not giving any sort of responsible answer.

Hdfc bank credit card team and debit card team, always providing wrong commitments to their customers, credit card team offered me a promise of giving book my show voucher for spending 5 transactions per month with hdfc credit card, so i have skip other bank credit card spending and used hdfc bank cards, but i have not received a single penny voucher from hdfc bank i escalated the same to the poor customer service team, they said why you did not complaint earlier, i confirmed with them many times before doing transactions and complaint many times fro that voucher is not yet received, but they are still telling the voucher has been expired. I don't know where they sent the voucher for expiry... I don't know who is the # gave the best bank award to hdfc, i will give worst bank in the world is hdfc because they always expecting complaints from their customers and they intentionally doing these mistakes... I recomend to every one please never choose hdfc bank products any more, i will attache the poor service team reply to here after sometime... Don't prefer hdfc they are fraud bank, i have all the evidence to prove that and they will blame customer all are customers mistake..
Worst service i had ever from banking sector

Call me at [protected] for more details

Hi,
I had applied for hdfc fastag 09.11.2019. Ref. No. Of my application is hfr 347654. On 24.11.2019, i got a mail saying that the fastag has been issued and the customer id and wallet id was provided and it was saying that fastag would be sent in 3-4 days. Since then there is no despatch confirmation for the fastag. Hdfc fastag toll free no. Is always busy and useless.

There is no direct contact no. Of hdfc customer care representative and tedious phone tap is going on & on without giving any option to talk to customer care representative. After lots of efforts, i could talk to customer care representative of on 05.12.2019, however, he said that they do not have any information regarding fastag and told me to contact on toll free no. Which is always busy.

I have already mailed to hdfc 10-12 times, however, there is no satisfactory response from hdfc.

It is therefore requested to provide the despatch status of my fastag.

Regards

Sandip radadiya

On dec 2, 2019 i applied to hdfc bank for fasttag; form was filled, and rs 500 paid thru my icici cr card. But immediately on payment, the session got timed out, and application process was not successful. Icici bank have confirmed that rs 500/= are debited to my 'hdfc fastag' account. How can i get hdfc bank fastag to refund my rs 500/=? I have subsequently on dec 2, 2019 itself, reapplied for the fastag successfully by paying another rs 500 from my sbi cr card.
Pls help!

Hdfc is claiming to issue fastag which is a false thing as they have taken 500 from my account past 10 days and till date no update and none of the customer support is taking the complaint. To connect to the customer care number we need to call 72 times in a row only then it gets connected but its a waste talking to them. Also there is no use visiting any branch as none of them is aware of what fastag is. This is pathetic how our indian banks work.

Issue has been taken up with rbi ombudsmen

I had applied for fastag on 14th of november, however, it is still not delivered to me. Although wallet i, customer id etc were generated and available on a website, which looks like managed absolutely poorly by a third party. Neither phone nor email contact available on website is working. Phone nos. Does not exists and emails are never responded. This is the first time i am getting such a poor response from a responsible bank. The personal banker appointed have no idea either. Application no. Hfr376108

Dear sir/madam,

I have not received hdfc fastag and order details mentioned below, even i tried customer care they are not bothered to share the status.

Order on : 19/11/2019
Order id :hfr458857

Requesting to you take action against this order asap,

I have applied hdfc fastag through online and made payment of 500 inr. Reference number of application is hfr47782. I have uploaded signed copy of the final document & rc/aadhaar and since then there is no update

There is no way to contact hdfc fastag guys by customer care number given is busy or not being attended.

Please update on the status.

Hi,

I have balance of Rs.500 in fastag account but still at tolls its showing zero balance & blacklisted.
Customer care no. is not connecting.

To whom I shall contact yo get 5he problem solved??

Regards
Priyank Maheshwari
[protected]

Dear Team,

I applied FASTAG through online and my application number is HFR468535 It shows, the Fastag will deliver within 3 days. But still, this was not received.
Please check and send ASAP.
They have given customer care number but no, number will not work, dont buy hdfc fast tag, its use less.

I have applied for fastag rfid for my car (Txn no: [protected]) on 23.11.2019. Till date i have not received the same. I have only received an acknowledgment on 24.11.2019.
I contacted the local hdfc branch who could not offer any help. I also contacted their representative in kolkata ([protected]), unfortunately the calls were unanswered.
This is a new rule which must be complied and it is uncertain whether the fastag rfid will at all be delivered.
Overall experience with hdfc is unsatisfactory.
N. Sen, haldia, wb

I have recharge my phone two times through net banking hdfc, of rs 248 airtel number prepaid. On 5 and 6 dec 2019. Still it is showing pending and amount is deducted and also i have issued complaint on hdfc net banking of both recharges it is showing assigned but not resolved. Is there another option to get money back from bank because it is not recharged yet.

Dear sir
I have applied for fastag from hdfc online
And received application reference no.
Now after 4-5 days i want to know the status of my application
I am unable to find the way to get the latest status of my application
Pls suggest me the best way to know the status of my application with the help of application reference no.

Updesh kumar

I was applied for fastag on 20th november at the time of ordered i was not getting any email or sms for confirmation apart from that till today 6th december still i am waiting for my fastag. I word with customer care number [protected] they told me that wait for a week you may get it in next week.

I ask for refund or complaint email id then they denied and told me that we don't have email id and we can't able to share with you.

I told them to give me full refund they also denied for this.

I told them to give apology letter as per their statement the turn around time of fastag is 10 working days they also denied for the same.

Hi this is really worst service from hdfc bank as i have not received my physical fastag but the cust id and wallet id. I am tired after calling so many time not responding on calls and emails.
Request you to pls take action on this.
My cust id is[protected] and mob no. Is [protected].
I am not able to connect with them which is wasting my wallet money and i am facing issue due to this on toll plazas request ypu to please take required action and deliver me my physical fast tag
Divyanshu

I had applied for fastag through hdfc bank. As per last communication on 26/11/19 by hdfc, fastag has been generated but it has not sent to me. Lot of time i called at customer care no. Provided by hdfc portal but the no. Is invalid. I have also sent mail but still no response. This is the worst service by hdfc.
My fastag id is[protected]

Govind kumar
Mob-[protected]

I’ve hdfc fastag. I decided to closed that fast tag as hdfc fastag service is too poor.! Then i call customer care executive and closed my account he said the ammount you have in your wallet will be send by demand draft withing 7 working days.. Its been more than 10 days. I didnt get demand draft + there is no response from executive as they don’t pick up calls. My application no. Is :- sr[protected]

Application No: HFR541474
Date of Application: 25th Nov.2019
Full Name: SHASHANK SHARAD DATE
D O B: 13/05/1952
I was told that I shall receive the FASTAG within 7 days
I have not received confirmation of application e-mail also
I had applied through HDFC online portal
I paid Rs.500=00 by HDFC BANK Debit card ending... 711