HDFC Bank Complaints & Reviews

Dear
I have filed the fastag application and I have received the below information.
[Your FasTag has been Successfully Recharged for Rs. 200 on 11/26/2019 7:53:10 AM. Our reference Number for the transaction is [protected]. Balance amount in the Account is Rs. 200.00 - HDFC Bank Ltd.
[04/12, 07:56] Lavanya M: Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
Your FasTag has been Successfully Recharged for Rs. 200 on 11/26/2019 7:53:10 AM. Our reference Number for the transaction is [protected]. Balance amount in the Account is Rs. 200.00 - HDFC Bank Ltd.
However I have not received the fastag.
I am trying to reach customer care there is no response.
I am awaiting the details.

Date of application :[protected]
Application ref. No : hfr452685
Name : syed kalilullah
Vehicle no : tn68x4808
Mobile no : [protected]
Mail id : [protected]@yahoo.co.in
Amount paid : ₹ 500 (Online payment)
On[protected] i got sms and mail about my customer id and wallet id. Within 2 to 3 days your card will be dispatch.
But still now i did not get fastag card or dispatch sms or email.
Try to arrange and send the details of dispatch details.

My hdfc salary account has been locked by hdfc credit card division and all the account balance has been put on hold, due to which i am not able to do any transaction.

I called the credit card division of hdfc bank but they are not able to provide the necessay information, they are advising that due to outstanding dues on my credit card, my salary account balance has been put on hold.

When i tried to explain them that the transactions are not valid and i cannot owe any amount, they advised that the transactions might be done by me that's why these are outstanding on my side. And
If do not pay this, the salary account balance will remain on hold.
I tried to explain them that these are not valid transactions and i pay all the dues on time however they were not able to help me.

All the outstanding reflecting as due on my credit card should be removed as the transactions amounting to the outstanding balance are not done by me.
And also the hold on my salary account balance should be removed immediately.

Kindly have the hold placed on my salary account released and also advise the credit card department to correct the fake entries/transactions so that my credit card does not show any outstanding on it.

Regards
Isha gupta

Hello,
Amazon was able to deduct an amount of rs199/- without my consent.
I own a regalia first credit card. If this is not secured, i would like to close it asap.

The message that i received:

Alert:rs.199.00 spent via credit card xxxxxx at amazon1258399 on[protected]:23:19:22 without pin/otp. Not you? Call [protected].

I need an answer from hdfc for the above matter.
How was it possible for someone to deduct the amount without my approval?

I am not able to reach hdfc fastag customer support as the line is always busy. I need to change my delivery address of the fastag as i moved away from the address that is in their database.

The blue dart courier guy visited my old address to deliver the fastag from hdfc bank, he was not able to deliver the package at the mentioned address as i moved away from the address.

I here by informed u that today i m going to hdfc bank and the branch is in dist. Shamli. Now i tell the staf i wnt to open saving account in ur bank then the one people his name is vibu sharma asked some documents and then i will give that document and again asked bank statement of that check which can give for account opening. I will give again statement which transaction something about 25k and that seen the transaction and speak loudly.
Aur bola tumahri aukad nahi yha account khulvane ki
What, s the behaviour???
I[censored] will not any punishment of this guy vibu sharma otherwise i will case against of that.

I applied for hdfc fastag on 22nd november still fastag not received, though it was promised it will be delivered in 7 days, but it's more than 10 days no tag received.
I just received a mail on 26th that my wallet was created but no updates after that.
I even tried customer care but got no response,
Even mailed - fastag. [protected]@insolutionsglobal.com no response from there also.
Never seen such poor customer service.
Plz refund my money if i cannot get my tag.
Application reference no.- hfr456647
Vehicle no.- pb913859

I paid 500rs online transaction to get fast tag from HDFC bank two days ago. But still no response from the bank on my application status. I was not able track my application status and when I tried to call customer care number [protected] its always busy. Then why they are giving this wrong number in website if it's not going to answer customer. This kind of poor customer service will bring its reputation down.

I have applied hdfc fastag through online and made payment of 500 inr the reference number of the application is hfr375149. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 9 years now (Saving acc) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I purchased my HDFC FASTag from my car dealer aon 27 Nov 2019 and the initial activation was done by the dealer itself on 27 Nov 19. Later I had recharged my HDFC FASTag through BHIM UPI for an amount of Rs. 500. However the amount was deducted from my Bank account but could not be credited in my FASTag wallet. My wallet I'd is [protected]. Customer care number continuously coming engaged. Where the customers should approach.

Im sanjay your account holding im facing some problems my transaction rs 2000 from 1st december 2019 by atm machin deducted but cash not received account number is [protected] and some information ALERT:You've withdrawn Rs.2000.00 via Debit Card xx7158 at NH-7, BLOCK NO-1 NEHRU N on[protected]:16:14:24.Avl Bal Rs.469.74.Not you?Call [protected].

Hello,

I applied for fastag online in HDFC, the application number is HFR871743, have no updates yet, not even received mail. The confirmation page highlighted that the tag will be delivered in 7 days and will receive a confirmation mail. No mails received yet..This is frustrating.. no tracking option ..

Customer care number can never be accessed..always get the busy tone..

Do updated on priority.. Real shame on HDFC in this process, being a customer for so long did not expect this.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Im sanjay your account holding im facing some problems my transaction rs 2000 from 1st december 2019 by atm machin deducted but cash not received account number is [protected] and some information ALERT:You've withdrawn Rs.2000.00 via Debit Card xx7158 at NH-7, BLOCK NO-1 NEHRU N on[protected]:16:14:24.Avl Bal Rs.469.74.Not you?Call [protected].

My mobile number iw [protected]

I have applied for HDFC fastag on 20/11/19 and my application Id is HFR413360. I have got sms and email that my fastag has been issued on 23/11/19 but I couldn't get any dispatch status yet. The helpline number is always busy. There should be some kind of tracking available for customer or HDFC should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.

Hello I am pankaj i have recently applied for Hdfc Credit card and my application was approved my credit card is ending with 4895 i have got all the messages from bank everything is going ok but at the time of delivery of card i was not their on town because of my office work and my card was returned and right now i am available in same address so please tell me what can i do to get my credit card again.
Pl solve this quriy i need...

It was on Oct 10th i received messages stating transactions were made on my cc. I stated them as dispute transactions as i didn`t make them. I dropped an email to cc.[protected]@hdfc.com on Oct 10th and I haven`t recieved any kind of acknowledgment from them.

It has been almost 5 times i called customer care and everytime i call them, they just ask me to fwd the mail once again. Till date, I have forwarded the dispute form for 5 times and no update till now.

This seems to be very irresponsible behavior towards its customers.

Suggest not to use the HDFC cc.

I had applied for HDFC Fastag on 21/11/2019 and paid the thru my HDFC saving account.
A mail was recd informing me that the Fastag card will be sent in 7 working days.
My customer ID number is[protected].
Their customer care number is always busy.

Hdfc fastag service is very pathetic, i haven't expected this from hdfc. Since last 10 years i am a privileged customer of hdfc bank and for that reason only i applied fastag through hdfc. But now i completely lost that respect to hdfc. I tried through all means - in their toll-free number, in their e-mail but its been 2 months i am not getting any response from them and not able to track the status of my fastag. Two months back i got the message feom hdfc that my wallet is created but till date i haven't received the fastag. My customerid is[protected]

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount, 200 as the top up amount & 100 as issuance fees).
The reference number of the application is HRF863211.
I have uploaded copy of the final document & RC but there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is always busy.

Please update on the status.

Niraj
[protected]