HDFC Bank Complaints & Reviews

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We like to confirm your application is received & is under process you will be receiving the Tag with is 7-10 working days.

The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.

For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We like to confirm your application is received & processed from our end you will be receiving the Tag with is 7-10 working days The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected].

-Anay
HDFC Bank Customer Assistance

Dec 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that after the submission of your application, you will receive your Tag within 7 working days.

-Anay
HDFC Bank Customer Assistance

Dec 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Address updation through Netbanking : Please follow the below steps to update the address through Netbanking: Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document. Update your address under "Address details" Select the document type that you wish to upload from the drop down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit" Following are the documents that you can upload as Address Proof during the above procedure: 1) Passport 2) Driver License 3) Voter's Card 4) Aadhar Card 5) Central or State Government issued ID Card. If the request / document is in order, the address would be updated in 2 working days. Alternatively, You can submit an application for change in address duly signed, at the branch. Please mention your Customer Identification Number in the request. If your account is a joint account and if the joint applicant wishes to change the address, please fill a separate form for his / her address change. We regret that we are unable to process the address change request through PhoneBanking, e-mail, scanned, or faxed copy. The form for the address change needs to be submitted together with a documentary proof of address (please carry your original documents with you). The document needs to be self attested by yourself. Please refer the below link for the combined address form. http://www.hdfcbank.com/assets/pdf/Combined_Address_Change_Form.pdf You can also refer to the Documents accepted as proof of mailing address in the below link. http://www.hdfcbank.com/assets/pdf/Proof_Identity_Address.pdf If you send the address change request / letter through courier, post or a bearer, it needs to be necessarily accompanied by self attested copy of any one of the acceptable documents for establishing proof of address for the applicant whose address needs to be changed. Your mailing address will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order. The change in address will also be confirmed through a SMS in the registered mobile number. You may also confirm the change in address by logging into Netbanking through "My Contact Details". If you have availed of other products offered by the Bank viz. Loans, Credit Card, Depository Services, Securities Trading Account etc., kindly approach the branch for assistance in getting the address changed in those systems as well. Please visit the following link for address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator

-Nadia
HDFC Bank Customer Assistance

Dec 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Anay
HDFC Bank Customer Assistance

Dec 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Zubin
HDFC Bank Customer Assistance

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the application details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused request you write to us @ fastag.[protected]@insolutionsglobal.com or call customer care @[protected] for correct along with correct & proof

-Nadia
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

After submission of your application, you will receive your Tag within 7 working days.

-Anay
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days For any further assistance you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected] Note:- Dispatch details of the TAG will be shared with you through SMS

-Zubin
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Request you to share the complete address of Branch where you have visited as per web site.(ALONG WITH IFSC CODE)
The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

-Nadia
HDFC Bank Customer Assistance

Dec 05, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance