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A
Avijit375
from Mumbai, Maharashtra
Jan 16, 2015
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Address: Kolkata, West Bengal

From Date : 9th January, 2015 Avijit Sarkar 37/5, Bangasress Pally Kolkata – 700 060 Phone - [protected] To 1. Vice President – Customer Relations, HDFC Standard Life Insurance Company Limited 11th Floor, Lodha Excelus, Apollo Mills Compound, N. M. Joshi Road, Mahalaxmi Mumbai – 400 011 2. The Manager, HDFC SL, Shyam Bazar Branch, 1st & 2nd Floor Building No. 123, Vidhan Sarani, Shyam Bazaar, Beside Bagh Bazar Bata, Above NIIT, Kolkata – 700 004 Dear Sirs, Kindly note that I had taken out an Insurance Policy with HDFC Life being Policy No. 17232430, Plan – HDFC Life Super Income Plan on or about December 4, 2014. However due to some financial uncertainty which had arisen suddenly, I had decided to discontinue the policy. As such a request was made to the Company and the Company allowed me to withdraw the policy and the first premium amount of Rs.36082/- was refunded by the Company to me on January 7, 2015. The said policy had been taken out through one Ms. Sujata Mishra having License No.9892844, Agent No.00550058 of 25 Kendra Main Road, Purbayan Apartment, Flat no. 12, 3rd Floor, P.S. Patuli, Kolkata, West Bengal – 700 084. The Agent had been very persuasive when she had first approached me and my wife for taking out the said Policy through her. Though we had shown some reservation she with her persuasive nature had been successful enough to convince us to take out the policy. It was in this regard that the lady visited me at my work place on few occasions, initially to persuade us to take out the policy and later for completing the official formalities for taking out the policy. However a day after I received the refund of the premium i.e. on January 8, 2015, the said lady Sujata Mishra together with one Sunil Kumar Tiwari (whom she represented as her boss) visited our residence at about 8 pm in my absence. Only my house help was present at home. Since the house help objected to let Sujata Mishra inside the house, Sujata Mishra represented herself as a police officer and forcibly entered the house. She also started questioning my house help regarding her personal details and finally asked for her mobile number. My house help refused to share the number with the lady. In the meantime my wife, Pratima Sarkar, reached the house. However from the very moment she ( Ms. Sujata Mishra ) arrived at our residence she started shouting and screaming making unnecessary allegations against me for withdrawing the policy. When asked how she can object to such withdrawal she started shouting further that such withdrawal of policy has hurt her career and that she is entitled to compensation for such withdrawal of policy. When Smt. Pratima Sarkar refused to succumb to such monetary demands the said Sujata Mishra started threatening Smt. Pratima Sarkar with dire consequences and loss of life and property. Smt. Pratima Sarkar tried to reason with her but failed. Sujata Mishra further threatened her that Sunil Kumar Tiwari, who was accompanying her would support her in her acts of revenge. The said Sunil Kumar Tiwari also repeated the threats as made earlier by Sujata Mishra. At this stage Smt. Pratima Sarkar feeling very helpless and under severe threat from the said Sujata Mishra and Sunil Kumar Tiwari, raised her voice and called for help from her neighbours who then gathered and started objecting to such behavior and to such threats made by the two persons. Seeing so many neighbours gathering around them and protesting against their threats and behaviour, Sujata Mishra and Sunil Kumar Tiwari retreated hastily though after threatening to come back another day. I and my wife are both astounded at the behavior of an associate of a reputed company as yours. It never occurred to us that a mere withdrawal of a policy could lead to such a nasty consequence. In this situation we are very apprehensive of loss of life and property and seek your intervention to stop the above two persons from causing any danger to us. We are feeling a sense of helplessness and we beseech you to look into the matter with great urgency and appreciate the gravity of the same. We had associated ourselves with your Company with great expectations considering the reputation your Company carries with itself. However we are extremely disappointed and we are now feeling extremely threatened and fearful. We also request you to take steps to train and condition your employees/agents/associates or any other person related to you directly and indirectly to restrain themselves from this kind of behavior. We also expect you to take this matter up seriously and deal with it accordingly. We have already intimated the local police station about the incident. We look forward to some appropriate action against your aforesaid agent and her boss from your end in this matter. Yours faithfully. Avijit Sarkar
What the hell is going with this people I will try to share this to as many as I can. Also warn my surroundings as well. These people should be caught in red hand. Senior executives should take immediate action
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    Bharat Roonwal
    from Gurgaon, Haryana
    Jan 15, 2015
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    Address: Bangalore, Karnataka

    I have purchased HDFC click to protect plan on 29th OCT 2014 through Policy Bazar . My praposal no is 17178694 .I done my medical test and submitted all the document 1 week of policy purchase .now close to 3month has pass but still i didnt get my policy issued . I have contacted both HDFCLIFE and POLICY BAZAR customer care many times through phone and email. They are behaving totally unprofessional, They dont have inforamtion of status of policy and after every week they raise some document missing email. I have already summited all the document and they have also confirmed that no document missing from ur side and now its every thing or delay is from our side . I am very much dissatisfied and feeling like cheated with Policy bazar . I want to suggest all the people plz dont by HDFC click2 protect term insurance they are making u fool .I have spoke to Raza khan from mumbai branch and Priyanka from online support team . total waste of time and worst service. Regards Bharat
    Compley agree. I am the ictim too. It seems many o[censored]s who purchased insurance through online and paid premium through in good faith has now cheated by Hdfc. please note what will be hdfcs liability of hdfc if something happens. Theyare actually Deffering the lability by delaying issuance of policy documents.
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      P S Rathore
      from Bareilly, Uttar Pradesh
      Jan 14, 2015
      Resolved
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      Resolved

      Address: Ajmer, Rajasthan

      Dear Sir, I have SBI Credit Card, I received a call from this Mob no.([protected]) from Master and Visa Verification Department at SBI Kerela on 15-Jan-2015. She (executive) told me that SBI Bank will Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-8299 (Same is already been debited) but Your bonus point is 10000 that the same amount will be credited in your account before generating your bill. But still I can't received . So I Can't Liable to Pay this amount. So please Solve My Problem and Save me from This Fraud.
      Aug 14, 2020
      Complaint marked as Resolved 
      This same issue has been generated with me.
      I have also SBI Credit Card, I received a call from this Mob. No. [protected] (Neha Sharma) on 19-Jan-2015, after getting all my information she had changed my password on sbicard.com web site. She was trying to deduct amount Rs. 8299/- but i was not shared opt. she was calling me so many times for opt. i m stuck. what to do? i have blocked my credit card but how to prevent this type of fraud.
      Should i do police report ? Proof has been attached. i have recorded call.

      Fraud of Rs.8299/- by  Monarch Epay Kerala - Comment #2106184 - Image #0
      Immediately lodge FIR i don't understand why does SBI Card not blacklist this merchant same thing happened with me on 07 Jan 15 but luckily i had got the transaction reverted. the amt was same the merchant was same. the fraud is having the same kind of pattern. the name of this is same. and no wonder how would anyone on the earth know we have a SBI credit card. There is a big racket involved who provides personal information of customers to them. Most of these transactions are happening from Mumbai.
      same thing happened to me as well.. today at 4:30pm i received a call from [protected] and asked the same questions related to my sbi credit card details. they even asked my otp which i unknowingly told him and within a minute transaction of RS.8299 was done.. now i dont know what to do..please help... m really struck...actually the bank took application for another card and was waiting for that card..today the call came and asked details about my present card though i resisted to give the datails but he insisted in such a way that i had to give him the details ..he further assured me that your another card will be sent in next 2-3days.
      Dear Sir, I have SBI Credit Card, I received a call from this Mob no.([protected]) from Master and Visa Verification Department at SBI Kerela on 4 FEB 2015. She (NEHA GUPTA) told me that SBI Bank will Issue a new master Discount Card on behalf of my existing Credit card. why does SBI Card not blacklist this merchant .how to prevent this type of fraud.but luckily MUJHE CVV WRONG YAD THA SO WE HAVE SAFE, MENE USKO DEBIT CARD KE BHI DETAILS DE PAR USME AMNT NAHI THA, FINALLY WE CHANGE SAFELY MY CARD PWD WHEN WE READ THIS FRAUD DETAILS IN NET, SO PLS REMEMBER FOR NEXT TIME DO NOT SHARE CARD DETAILS WITH ANY OTHER PERSON
      This same issue has been generated with me. And right now 8299 is debited from my account as well.

      Now what are the next steps to get back the money?

      Can some one help me regarding the same??

      I would say bank is fully responsible for managing our personal details.


      ICICI is responsible for keeping my account details
      secretly. But normal fraudster has all my account information and they tried
      talking to me as ICICI customer care executive.


      How come the fraud merchant is not being blocked from doing
      ICICI banking transaction even the merchant identified as fraud??


      How come my details are shared to fraudster when its
      maintained by ICICI Bank??


      ICICI Bank is solely responsible for this fraud to happen
      hence ICICI has to resolve the issue
      Same thing happened wd Me on 17.02.2015.i got a call From visa verIFication dept n no. Z [protected] ( neha sharma ) she told me my sbi credit card is going to uPgrade n my limit will be increase, After geting my all detail i got Detucted 8304/-.on 18.02 2015 m again call to her then She told me, my same amount ll be refunded in my account but still m Waiting. i inform ts to punjab kesari, aajtak, N ndtv but all were accusing me Only coz unfortunatily i maid blunder by giving Otp no. To nehA Sharma Of monarch epaY kErela.I would like to request to All my Friends to avoid sharing their Banking de
      i have same problem in sbi credit card and debited 8304 rupee..pls do something
      Some persons cheated me in the name SBI
      VERIFICATION DEPARTMENT via phone from these 3 numbers
      [protected]/[protected]/[protected]. First one lady told me that i am
      calling from SBI VERIFICATION department. She told me that your SBI
      credit card updated as photo card and enhance your credit limit to
      80000 ([protected]) at 12:35 pm. And she told me that her senior
      manager call me and given the details in 10 mins. After that one
      person called me from following number [protected] at 12:43 pm and
      told that he is senior manager of SBI VERIFICATION department and you
      have 8000 reward points in your sbi credit card that you have to
      redeem immediately by today. Because your redeem points expired on
      12th february and you are good customer to bank so we provide the
      points use in purchase. I suspect and asked him how will i trust you.
      Then he told me that his name is S. KUMAR, Senior manager, Credit
      card verification department, Nungambakkam branch, Uthamar Gandhi
      street, Chennai. And he gave his employee id also 665500. So I trust
      on him and give some details (card number, expiary date, CVV no.). I
      asked him to cash back the amount in sbi credit card, but he refused
      that you couldn't cash back because redeem points expired on february
      12th and you can use only purchase with sbi linked shop. Then he told
      that shop person call in 10 mins from shop and give your shirt, pant
      and shoes size. After that shop person called me at 12:53 on 19th
      february and asked the shirt, pant and shoes size and sending
      address. Then again that person(senior manager) called me and told
      that now we can swipe your card and give your otp number. I told that
      the bank before sent the SMS that customer should not provided any
      information to anyone. He told that i am calling from SBI
      verification department. So provide with him only. I have given the
      otp information with double minded. They have swiped and transacted
      amount of 7793 rupees and and told that it will be adjusted in
      upcoming bills. He told me that you have any queries contact me any
      time. But in my mind something happening in wrong way. So i called
      immediately to SBI callcenter. They told me that your transaction is
      made and we are not offering like this. Again i called and told him
      that i conformed with SBI callcenter they are provided any offer in
      SBI credit card. But he said that now only i am taking your request
      and it will not reflected immediately. So call me by tomorrow will
      give you the reference number and purchase details. Next day i called
      those numbers, all the numbers switched off and not reachable.

      Fraud of Rs.8299/- by  Monarch Epay Kerala - Comment #2122522 - Image #0
      Dear Sir, I have HDFC Credit Card, I received a call from this Land line No.( [protected] Akashi Sharma ) & Second call M.No.([protected]) from Master and Visa Verification Department at HDFC on 15-Jan-2015. She (executive) told me that HDFC Bank will Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-7856 (Same is already been debited) but Your bonus point is 7856 that the same amount will be credited in your account before generating your bill. But still I can't received . So I Can't Liable to Pay this amount. So please Solve My Problem and Save me from This Fraud.
      This is anshul.i have also got same calls from monarch e pay kerela.they also charged me near abt 8300 rs and prmz me to refund this money asap.bt i still git nothing from them.even they are not reciveing my call
      Plz tell me what step should i take against them.plz!!!
      Sir, I am having SBI credit card, i have received call from Shop Mantra a _ E Pay Kerela MUMBA IN and after that they told that you are used credit card for so many time and you got the bonus point so we are providing the gift products and we will be charged 9000rs for that they told and they taken the money from credit card . after 1 month we meet the SBI bank manager then he told that someone have cheated you then only we realized
      Hi, today the same incidence happened with me, I received one call from unknown no.and my true caller was showing, SBI customer care they asked me my details and convinced me that they r from SBI, my 7895 / amt .has been deducted same time, The girls name was seema Arora, and another persons name was Arun Chaudhry now I don't know wht to do, if anybody can guide me bcoz how come they know I m having SBI credit card and even my name, phone no.and many more details it is a big racket which need to be caught.
      Ranendra Kumar Bose

      SBI credit card department and E_pay kerala both are combine and started this frauding plan. BecauseI have also frauding same.Pls do something
      The same thing happen with me. Can anyone tell me how to recover that amount???
      This similar practice of fraud is still continuing till today.

      After repeated phone calls from a lady from phone number [protected], i found all my SBI Card details have been hacked by her team and in a similar way, she has cheated me today to the tune of Rs 7846.00 through e-mail "shopnbuymart_EPayKerala".

      As appears from various mails above, this bastered's practice has been going for more than a year and our Bankers are silent and ineffective in taking any recourse against them. Neither they are capable to track them nor alert their customers through Warning News/msgs/Ads etc.

      My Card remained deactivated since January 2015 and i found that this was temporariy activated by this group yesterday just for withdrawing this amount. I have got my Card deactivated today through SBI helpline and have requested them for immediate cancellation of the same. I don't know when Actual SBI will do this job of cancellation. This is clear that this Group functions and sends sms in the name of IM-SBICRD quoting all SBI notices to gain confidence of the customers which SBI is fully aware of. This is not clear how these people get information that we hold Cards with such particular Bank and the Card can be deactivated by the Bank itself without verifying the caller's number and identity. Is it a Racket functioning together ?

      RAJAT KUMAR BOSE
      Guys even i got the call from the same buggers and they gave all details of my sbi credit card and sent me the otp tranx password for rs.7742 but finally i came to know that this is a fraud and i screwed them like any thing and gave back on the face of that . So please dont ever share your otp no
      I have lost Rs.7762 /- .Should kill those beggars.
      Any chance to get the money back???
      Some persons cheated me in the name of sbi
      Verification department via phone from this
      First one male voice told me that i am
      Calling from sbi verification department he told me that your sbi
      Credit card updated and he said that her senior
      Manager call me and given the details in 10 mins. After that one
      Person called me from following number[protected] at 3.15 pm and
      Told that she is senior manager of sbi verification department and you
      Have some reward points in your sbi credit card that you have to
      Redeem immediately. Because your redeem points will get expired shortly
      And you are one of the good customer to bank so we are providing the
      Points use in purchase. I asked her to cash back the amount in sbi credit card, but she refused
      That you couldn't cash back because redeem points will get expire
      And you can use only purchase with sbi linked shop. Then she asked
      Me the shirt, and shoes size. After that she told me that with in 15 days
      Sending those items to the given official
      Address. Then she asked to give the confirmation code which will come to my registered mobile to tell
      I told that the bank before sent the sms that customer should not provided any
      Information to anyone. She told that i am calling from sbi
      Verification department. So to provide with her only. I have given the
      Otp information with double minded as confused it is a confirmation code as she told they have swiped and transacted amount of 7793 rupees she told me that you have any queries to contact at any
      Time. But in my mind something happening in wrong way. So i called
      Immediately to sbi callcenter. They told me that your transaction is
      Made and we are not offering like this and told that i conformed with sbi callcenter they are not provided any offer in
      Sbi credit card. But he said that now only he is taking my request
      And gave me the request no (1-[protected]) so she said me to call after 3 days will
      Give you the reference number and purchase details next 15 minutes when i called that particular phone number has been switched off and not reachable.
      I lost my 7762 rupees should punish those fraud who are cheating people like this
      Request all sbi card holders not to trap like this if any call come stating those offers pls dont share your details

      Image of message received to my registered mobile as give below

      Fraud of Rs.8299/- by  Monarch Epay Kerala - Comment #2315534 - Image #0
      Even i also got call from these guys on the name of SBI credit card section bangalore for dispatching new card(Shop_mantra epay kerala), and i gave all details then they debited 9000 from my card, so dont share OTP to those bad guys.After struggling with them through phone calls they reverted the amount.
      Dear Sir, I have SBI Credit Card, I received a call from this Mob no.([protected]) from Master and Visa Verification Department at SBI Kerela on[protected]. She (executive) told me that SBI Bank will Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-7850 (Same is already been debited) but Your bonus point is 10000 that the same amount will be credited in your account before generating your bill. But still I can't received . So I Can't Liable to Pay this amount. So please Solve My Problem and Save me from This Fraud.
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        A
        Akhil87
        from Noida, Uttar Pradesh
        Jan 14, 2015
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        Hi

        The complaint is in regards to the hdfc credit card department who are sitting there to make a fool out of the public. Pfb the credit card details

        Name - akhil dhingra
        Credit card no - [protected]

        The complaint against the bank, i put in a request for the credit card settlement which was done for rs 60, 000/- in 8 installments and the same was done by the hdfc 3rd party collections team from rajourni garden. There was a agent who was looking after my case in the same branch with the name ram, he told me that sir i look after your case and you need to make the payments as per my instructions and i agreed on that. Every month i made the payment as per his instructions and at that time the approximately the amount was in between of[protected] p/m). The process of payment was going on and i was making payment as per his instructions. Suddenly, he called me and said i forgot but the time frame of making the payment is over and you have to pay rs 20, 000 in 2 days to get the settlement done.

        I was completly shocked after hearing the same from his end as it was not possible for me to take out or to manage that amount in such short frame. I said no to him as every month you are charging the installment of max 7, 000 and suddenly you asking to pay rs 20, 000/-.. After everything, i still made the payment of rs 10, 000 and that amount has been paid by me after 4-5 after getting the confirmation from ram and his boss as he said he has already taken the approval from the boss and he will do something on it. I lend that rs 10, 000 from someone and apid it to the bank.

        He convinced me so much to make the payment as if i will not make the payment he will loose his job and he will create issues for me and the case will remain open. It was a kind of harrasment from their end.

        I asked him to forward the call to the supervisor, in the beginning he was declining to do so but he did after so much pressure from my end. I believe his boss name is "amit or ajay". I told him all the story and he was like let me chcek everything at his end and he will get back to me. From that day till now he never called me.in the meantime, i got to know that ram has resigned or he has been asked to leave the company because of whatever reason.

        From that time, i have started chasing him but he stopped picking up my calls and no one answered my calls even in that office from where he used to call me for the monthly installments. Then i approached the higher authority for the same concern to get some solution via email.

        Hdfc is a big brand but they are blooding sitting there to earn the money or to get the money by doing all these kinds of or blunders. It's been more than 4 months that i have been chasing them via mail but every time they have just 1 reply that the amount has to be paid in 8 installments. For no reasons, they are accepting their mistakes and getting this case closed and i also not gonna take this for whatever reasons.

        On top of it, when the case was about to get cleared i left with just rs 3, 000 to pay. I have put my questions and raised my points.in the meantime they have cancelled my settlement and now the amount has reached rs 63, 000. When i have started raising my issues to the higher department via email my actual balance left was as per them was rs 47, 000 and i have emntioned them via email that if you raising that amount without my issues get solved then i am not going to pay any amount to you or your company.

        Requesting you to please take a action or do somethins as the same has to get resolved. I am sure as i have faced this trouble many more are feeling the same because these corrupted people and their managements.

        Waiting for the response.

        Akhil dhingra
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          YKJ
          from Gurgaon, Haryana
          Jan 14, 2015
          Resolved
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          Resolved

          Address: Mandi, Himachal Pradesh

          I have applied for the term insurance on[protected], My application no. is S[protected], and Proposal no. is 1759542. All the required documents have been submitted, but I am not able to get my policy documents upto now, I have also contacted to your customer service but no one is able to give the positive response. So I just want to know the status of my policy reason for delay and the time which you will take to issue the policy documents.
          Aug 14, 2020
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
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            suroshesk
            from Mumbai, Maharashtra
            Jan 14, 2015
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            Address: Pune, Maharashtra

            As i got call from HDFC bank for Credit card And given me n offer for RS 2500 gift voucher, hence i applied for card but received only card from bank And they did not given me gift voucher. Kindly take action on it. Contact person - Shama Contact no :- [protected] Regards Swapnil suroshe [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              H
              Hitesh Khatri
              from New Delhi, Delhi
              Jan 14, 2015
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              Address: Gurgaon, Haryana

              SOME ONE FROM HDFC TOLD ME THAT I WILL GET LOAN FROM HDFC ON BEHALF OF INSURANCE POLICY.HE TOLD ME TO FIRST GIVE THEM THE CHEQUE IN FAVOUR OF HDFC INSURANCE & AS SOON AS POLICY WILL DONE THEY WILL PROCESS MY LOAN @ 0 % OR AT LOWER RATE. BUT WHEN WE GIVE THEM THE CHEQUE FOR INSURANCE POLICY THEN AFTER 30 DAYS THEY WERE NOT PICKING MY CALLS. WHEN I TALK TO HDFC PERSON THEY REFISE THAT WE HAVE NOT COMIITED LIKE THIS TI ANYONE . I JUST TOLD YOU THAT HDFC MEMBER ALSO SUPPORTING THEM. AGAIN I M TELLING THAT HDFC MEMBER ALSO SUPPORTING THEM. I GOT A CALL FROM DELHI & FROM GURGAON ALSO FOR SAME. NUMBERS ARE[protected]. SHALINI [protected]
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                John.C
                from Mumbai, Maharashtra
                Jan 14, 2015
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                Address: Mumbai City, Maharashtra

                Hi, I am your customer for Savings & credit card a/c. I got a call from [protected] on 14th Jan 2015 at 11:00am from one of your INEXPERIENCE & RUDE executive where she don't know how to talk with existing client and what is telemarketing ethic in conversation. She call me to make the past due payment for my CC and I told her that I can write a check for 50% of my total outstanding which will be for the 1st week of next month as I am going through a situation and hardship. She was so rude and telling me that If you cant pay then why do you use it and take at the first place. I guess this is not the customer service expected as existing client where there is no probing to discover what is the clients situation and she is telling to me that she is not bothered whatever is your situation "If you cant make the payment then she will send someone to my home and put my card to collection". I also have the call recording if required. My question is that is she really called me from HDFC which she did. Then after I clear all my dues I am happy to withdraw all my services with HDFC in future and also my family and friends who has HDFC products. Regards, Bhavin
                Aug 14, 2020
                Complaint marked as Resolved 
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                  Suresh Kalawati
                  from Mumbai, Maharashtra
                  Jan 13, 2015
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                  Address: New Delhi, Delhi

                  We have opened a joint & simple saving account in bali nagar branch ND due to good faith and given cheque of Rs. 25000/- to open that account as bank people explained us. now they have deducted Rs. 392/- five times from my account without any intimation . when i asked the reason so Pooja in bali nagar branch told that, we are holding saving+ account so this will be deducted from our account every month. this is totally mis-selling with us which is done by bank because we were forcefully convenced by bank people to open additional simple saving account in HDFC bank but they cheated us and opened the "saving + plan" . this is a harrasment with us becuase when I asked to Pooja, i need my money back to they replied that I have to visit to their branch. I will take action against of this will to to consumer forum ...
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    Riteshraj
                    from Jaipur, Rajasthan
                    Jan 13, 2015
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                    Address: Jaipur, Rajasthan

                    Dear Sir,
                    I have a HDFC BANK Credit Card, I received a call from this Mob no.([protected]) from Master and Visa Verification Department at Gurgaun on 06-Dec-2014. He told me that HDFC Bank Issue a new master Discount Card on behalf of my existing Credit card. So first Bank Debit the charge of Rs.-5225/- but Your bonous point is 6000 that the same amount will be credit in your account before generating your bill. But still I can't received . So I Can't Liable to Pay this amount. So please Solve My Problem and Save me from This Fraud.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      V
                      Vandy2015
                      from Mumbai, Maharashtra
                      Jan 13, 2015
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                      Address: Mumbai City, Maharashtra

                      Hi, I have also applied for DDA lottery via HDFC online payment my application no. is 6017540. I paid Rs. 100161/- till date no intimation whatsoever regarding refund of my money and do not know what to do whom to approach. Please help. RegardsVandna Arora[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        Anil Kaul 1963
                        from Pune, Maharashtra
                        Jan 9, 2015
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                        Address: Mumbai City, Maharashtra

                        Sir, I ANIL KAUL, having address Flat no. 304, A wing, Building - Eden -2 Hiranandani Garden, Powai, Mumbai 400076 submit to you under :- 1). I had availed the Car loan from HDFC Bank, Mumbai in the year 2010, Car Loan Account no. 16339896. Initially, as per the terms and conditions of the said car loan, I agreed to pay the EMI of Rs. 7, 716/- by mode of ECS from my SB Account No. [protected] with HDFC bank. 2) Thereafter, I found that there were several unauthorized debit entries in my SB Account even though there was a sufficient fund in his SB account. 3). I number of times had pointed out an authorized debit entries in his SB Account to your officers and requested them to reverse the same. Of September 2011 In the 2nd week received a call from your officer one Mr. Avinash Mahajan –mobile number [protected] and on his suggestion, I changed the mode of payment to EMI from ECS to PDC cheques and also agreed to pay the remaining balance EMI of Rs. 6, 761, by pay order, after adjusting Rs. 955 wrongly debited to his SB Account. 4). Pursuant to discussion and suggestion of HDFC Bank representative, Mr. Avinash Mahajan, I handed over the Pay Order no. 00900 dated. 28.09.2011 issued by ICICI Bank of Rs. 6761, two cheque no. 172077 and 172078 of Rs. 7, 716/- both dated. 04.10.2011 and 05.10.2011 towards the payment of two pending EMI payment of the said car loan and 19 (Nineteen) cheuqes nos. 172079 to 97 of Rs. 7, 716/- each towards remaining EMI of the said Car Loan on 28.09.11. HDFC officer Mr. Deepak had acknowledged the letter dated. 28.09.2011 evidencing the receipt of aforesaid pay order and cheuqes towards payment of EMI of client’s said car loan. 5). Thereafter, after a couple of days another bank official called up to my client intimating that Mr. Avinash Mahajan had wrongly advised you to issue 19 PDCs instead of 17 .He also informed that one old installment is shown pending in the bank system and that is to be paid through pay order to make everything updated . I followed instructions of HDFC Bank officer in good faith and handed over pay order no.084301 dt.29.11.2011 for Rs.7, 716/=to your visiting representative on 30-11-11.The two extra PDC bearing Nos. 172096 and 172097 were also returned to my client . As I issued cheques/pay orders as per your officers’ suggestion, I was under an impression that all the things are going on well because his none of the cheques were got dishonoured. On 04.04.2013, I got call from your bank officer saying that his EMI is pending towards his said car loan. I became surprised because none of my cheques were got dishonoured and hence I wrote an e.mail dated. 31.12.2013 called your officer to provide the details of his pending EMI and statement of account of the said car loan. 6). Pursuant to my request, HDFC bank sent the statement of account for a period from 17.03.2010 to 01.01.2014. Upon perusal of statement of account, it is found that the payment under Pay Order no. 00900 dated. 28.09.2011 & 084301 dt.29-11-11 issued by ICICI Bank of Rs. 6761 & 7, 716 respectively have been duly received by you on 30.09.2011 & 30.11.11. Also found that the payment under two cheque no. 172077 and 172078 of Rs. 7, 716/- both dated. 04.10.2011 and 05.10.2011 towards the payment of two pending EMI payment had been duly received by you on 20.10.2011. Further found that from 05.02.2012 till 05.03.2013 HDFC Bank got realized all the cheuqes nos. 172079 to 172095 in respect of his said car loan. 7). In spite of a various requests by orally and in writing by email, I was my client had denied the unauthorized debit entries and further called upon to provide the details of pending EMI as alleged by you in HDFC statement of account dated. 01.01.2014 but they have failed to provide the same. 8). HDFC bank vide alleged letter dated. 03.02.2014 called upon to pay the alleged dues as mentioned therein in respect of his said car loan. I say that as per the specific discussion and suggestion of your bank officer, Mr. Avinash Mahajan, I had decided to change the mode of payment by PDC cheques and handed over to him pay order and all the cheques in respect of his pending EMI of his said car loan as mentioned in letter dated. 28.09.2011. Further, all payment in respect of Pay Order and all the cheques as mentioned in letter dated. 28.09.11 were duly received by HDFC bank from time to time and hence there is a nothing due and payable. 9). HDFC bank sent a letter dated. 03.02.2014 to me with a malafide intention to harass him and grab more and more money in the name of pending dues. My Client further say that the said demand of Rs. 21, 896/- under your letter dated.03.02.2014 is a illegal, bad in law and not accepted. 10). That in the circumstances, kind intervention of CNBC Pehradar is requested to take up the matter with HDFC Bank on my behalf to withdraw the allegation made against my client in the HDFC bank letter dated. 03.02.2014, and help to find amicable solutions of my problem created by the negligence of the HDFC bank officials. Yours truly, (ANIL KAUL) +91 [protected]/[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          D
                          docng29
                          from Indore, Madhya Pradesh
                          Jan 9, 2015
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                          Address: Indore, Madhya Pradesh

                          SIR I dr neeraj gupta HAVE TAKEN PROFFESSIONAL LOAN FROM HDFC BANK AT RATE OF INTEREST OF 12.5 % (AS PER THE AGENT ) in feb 2012 for the tenure of 4 yrs BUT NOW I FIND THE ACTUAL RATE OF IINTEREST IS 14.5 % in all document like welcome letter statement provide by hdfc bank they never mention rate of interest
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            Alisha Chaurasia
                            from Noida, Uttar Pradesh
                            Jan 9, 2015
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                            Address: Ghaziabad, Uttar Pradesh

                            Hello My personal loan reference number is 31070327. I just want to know what type of management you guys are doing in your bank. Firstly I got a message of approval on 30th Dec 2014 after that at the time of disbursement it was rejected due to residential address verification though I was present at the time of Home verification. The verification at home was done two times and both the time I was present. After that again there was a home verification on 8th Jan 2015 and that time too I was present. On 9th Jan a representative called me that he is coming for home verification and another call on the same day and same time I got from bank that my personal loan verification report has been uploaded. I will get the message of the approval. When I call to customer care they say that information has not been updated yet you may talk to the sales manager Mr. Imran. When I call him he just always give me some time to wait from last 7 days. Again when I call to Customer Care they give me the number of Mr. Raj Singh and believe me he don't have any manners or atticates to talk to his customers. Sometime I get the message of approval, sometime it is rejected, sometimes your representatives misbehaves... You guys don't have any co-ordination between yourself then how the hell you all are managing the bank. Keep your loan with yourself and I don't want any loan from you all. This is the most disgusting bank I have ever seen in my life. Also I will go to the consumer court against your bank. You guys dont have any atticates how to behave with your customers and no management at all. Regards Alisha
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                              M
                              mohitkumarrajput
                              from Mumbai, Maharashtra
                              Jan 8, 2015
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                              Address: Ludhiana, Punjab

                              SIR I am a customer of HDFC Bank acc no [protected]. And my complaint is regarding fake transaction of Rs.10, 000/- form my account dated 28/07/2014. thru Axis Bank ATM id TPCC1417 in Ludhiana (Punjab) And for this fake transaction I had informed the same issue to nearby HDFC Branch sec-32 ludhiana punjab alongwith police complaint but they didn responde me and close the issue. Sir, I am an employe and this amount Rs.10, 000/-was my salary and it''''s a very big and necessary. MOHIT KUMAR MOBILE NO: [protected] Email:mohit.[protected]@gmail.com Account No. : [protected] Branch Name : ludhiana punjab
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                J
                                jaipalsinghrawat
                                from Vasai-Virar, Maharashtra
                                Jan 8, 2015
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                                Address: Dehradun, Uttarakhand

                                My hdfc a/c no [protected] As on 8/12/14 cash (Rs10000) have been withdrawal from the ATM of PNB bank through the Debit/ATM card of HDFC back in morning time around 6:32 am, clearly withdrawal slip has been receive but amount cannot take out from ATM after waiting some time recheck the A/C balance amt deducted from A/C but money not receive, on the same day around(8:40 am) I will complain HDFC customer care about the matter of no withdrawal (complain no.849950) has been issue from there and insure me to solve the problem within a week, but after passing out couple of week regular flow up of bank & customer care path there are no result take out of my case i.e. will decided the to knock the door of consumer forum to solve the problem and return my money back to my A/C which was stolen by ATM so please do something that I am in a very serious financial crises you are my last hope ...because both the banks are not take my problem seriously they are just say that I will do the mail this the matter of mobile banking hdfc says PNB revert that no prescribe time to solve the problem.. and so...
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  G
                                  G.S.RAI
                                  from New Delhi, Delhi
                                  Jan 8, 2015
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                                  Address: New Delhi, Delhi

                                  Dear Sir/Madam I am G.S.Rai having a current account G S ELECTRICALS([protected]) in HDFC Bank in Janakpuri Branch I have a good faith in HDFC as I am a old customer of your Janakpuri branch, your some Relationship manager put a proposal in front of me fist he said that Sir please open a saving account of your wife (Pushpa Rai) starting with Rs 25000 but after 3 months this account will be treated as a Zero balance account, we will raise this account under G S Electricals i.e. Current account I said that ok no problem and I do the same due to the good faith, and approx another one month he said that sir open your son’s (Kush kumar Rai) saving account and this account will also be treated as a zero balance after three month, and same line repeated from me that we will raised this account under G S electrical and the same procedure and the same statement done with my driver i.e. Kamal. It’s means that total three account has been raised under GS Electricals. For just a testing purpose I withdraw money from my wife’s and son’s saving account but I found that annual maintenance charges has been deducted from these accounts. I report the same to the RM he said sir we will raise and yours these deducted amount will be refunded after some more days again annual maintenance charges has been deducted...I said many time but i never got my money back total deducted amount is around Rs3000. Now I am requested you to please revert my all money back otherwise I have to close my all account or I have to move some another bank.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    V
                                    vkartheek_v
                                    from Hyderabad, Telangana
                                    Jan 8, 2015
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                                    Good Morning! It was nice talking to you yesterday over phone. Issue :- My SB Account is been locked by Rs. 14, 600 Approx. Ref :- Credit Card No - [protected] Background :- I am using HDFC Credit card from the last 3-4 Years without any issues or default. My problem started on 27 September 2014 when i had made a transaction of Rs. 23, 000.00 at VCL Infotech, Delhi. I got a call from your HDFC bank (040- and their offered to convert this transaction into EMI of 36 months and also informed me that i convert it on that day Transaction charges of 2% will not be applicable, so i agreed to convert then same into 36 months EMI. But when i received my statement on 7th October 2014, I was shocked that particular amount is not converted into EMI. If EMI is not converted due to any issue is it not the responsibily of HDFC team to inform us earlier over phone before generation of statement. So i made regular followup with the customer care team from that day onwards till 18th December 2014. But am not able to get any satisfying output from your customer care team. So during that period i had not made any payment due to this. I got fed up with this and asked the customer care team to atleast make reversal of my late payment and financial charges which is coming upto Rs. 2600 approx. so that i can pay the complete outstanding amount of Rs. 32.000/- . But customer care team had made a reversal amount of Rs. 1500/- only on 30th Dec 2014. Where i lost an amount of Rs. 1100/- approx. Even though i made a payment of Rs. 25000/- on 31st December 2014 and the same has been reflected to your account on 02nd January 2015 and informed to your collection agent regarding my payment on 31st decembe at vizag office over phone[protected]. Problem:- Here another issued raised when my SB account of Rs. 14, 600.00 had been blocked by your credit card team from 2nd January 2015. I had made another payment of Rs. 12, 500.00 on 06th January 2015 and hoping that i will be reflecting to your statement on 8th January 2015 or 9th January 2015 also sent the transaction reference / confirmation screen shot to your collection team on 6th January 2015. Now, there is no Outstanding payment pending from my side. Issues;- 1) How can the credit card team will block my SB account worth Rs. 14600.00 for an out standing amount of Rs. 6000.00 Approx. 2) Suppose we think that there is a time gap between my payment credit and your entry of blocking my SB account. But why cant you team act immideately upon the receipt of my payment of Rs. 25000/- on 2nd Jan 2015 and unblock my SB account. Its been 6 days that my account has been blocked. 3) why the HDFC team has not informed me about blocking of my SB account until my visit to Dabagardens HDFC branch office on 05th Jan 2015. When i discussed the same point with Mr. Srinivas of your vizag team over telephone, he told that post has been sent to my address. For the purpose of payment you peole will make numerous call to us and why cant you inform us regarding this over phone or sms or mail. Even when i asked for the tracking details also he was not able to provide the same. I had faced lots of criticism from an outside where i had dine in on 3rd Jan 15 and became a fool in front of everyone for not able to pay my bill in hotel. i felt totally shame on my face and wanted to die due to shame. This are some of my complaint number to customer care. 1) [protected] 2) [protected] 3) [protected] I had made numerous call to the below customer care number[protected] / 502) and failed to get any response from them as their are not lifting any call if possible i request you to try once. kindly do the needful and unblock my SB account on immediate basis as i am in need of money. Regards, Kartheek.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      J
                                      Jyothi Padmanabhan
                                      from Delhi, Delhi
                                      Jan 8, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Name : Jyothi Padmanabhan Card No: [protected] I have been using the HDFC card for the past 4-5 yrs.Earlier, I was getting cc statement by post as well as eleconically.For the past 6 months, I neither received statement by post nor electronically. Only by seeing the sms alert I am making the payment.I have lodged complaint on 61606161 orally three to four times. Still there is no response.Pl do the needful at the earliest.I also give my alternate email address hereunder- [protected]@rediffmail.com [protected]@yahoo.co.in Please do the needful
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        a.rupeeshhkumaar
                                        from Alampur, Telangana
                                        Jan 8, 2015
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                                        Address: Kurnool, Andhra Pradesh

                                        Dear Sir/Mam, I am Rupesh kumar A, i worked in your company sept 2009 and after 2 months i terminated, in these 2 months i didn't take single Rupee of Salary from HDFC life, but the termination which is appearing in my employment details stopping my job career from last 5 yrs. This will effecting my total life, so please don't spoiled career. My details in HDFC Life as follows: Name : A. Rupesh kumar Qualification : MBA HDFC EMP ID: 53047 I already loose my 5 yrs career, please don't punish me more, now I add Licentiate and NCFM Level 1 Module certificates in my qualification data. With my qualification and knowledge and experience in Insurance Training giving me lot of opportunities, but i loosing every opportunity B'coz of my Termination in HDFC Life, so, please allow me to get on-role jobs and give me a chance to build my career successfully. Finally, i want to say only one thing that, Hanging punishment given criminals by Supreme Court also had option to Request to Rashtrapati and save their life. If you feel i made more crime than a Murderer or Terrorist, punish me more, but, please don't spoiled my career. I am Begging you people for my Job Career.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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