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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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J
Juned Memon Memon
from Jamnagar, Gujarat
Jan 2, 2015
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Mera naam juned hai maine hdfc life maine as a sales devlopment ki post par hu . Maine 1 jajanjanujanuary 2015 ko resig dala tha. LeLekiLekinLekin meri sailary December 2014 ki mmeri sailary rok di hai.mehai.mere branch mamager naveen mathur ne. Aur hr ne bhi mermere branch manager ka support kiya. Aur hr ne mujhe warning di hai ki tera termination kara dudunga tera future khraab kar dunga. Aur tera releavreleavireleaving letter bhi tujhe nahi milega my employeemployee id is 131247 please aap meri hold ki hui sailary mujhe dilaye. Aur mera releaving letter bhi dilaye. Juned gazi Sales dedevelopment manger n Hdfc standard llife insurance Address. Navrangpura vijay chaar raasta shushshivalik building 1st floor ahmdabad ahmdabad Employee id 131247 Mob. No. [protected]
HDFC Life customer support has been notified about the posted complaint.
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    tamizhkannan
    from Hukeri, Karnataka
    Jan 2, 2015
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    Address: Chennai, Tamil Nadu

    I have lost my HDFC food card in Dec 2014. Food card number is [protected]. I reached out to customer care and blocked the card. While blocking, the balance in the card was around Rs.850 and i need to get the money back. I reached out to the CC but the call was always getting cut in the middle. I am fed up in trying them and i need to know the procedure of getting the money back.
    i suffered the same problem and never got my money back even after repeated follow ups.
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      S
      Santosh Kumar
      from New Delhi, Delhi
      Jan 2, 2015
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      Address: New Delhi, Delhi

      I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100172/- through HDFC bank net-banking. However I have not received the refund so far. Kindly resolve the issue. My payment ID was PayUMoney PaymentID: 10209980 and application number was 3025315. My mail id is [protected]@gmail.com Thanks Rishi Sharma [protected]
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        V
        vinnyvb
        Dec 31, 2014
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        Address: New Delhi, Delhi

        I dnt know how HDFC opened my trading acoount by it self. I got call from hdfc and she said that 999 rs will be detuct from my account. Today my salry is to be credit if i found any detuction my account i will quit my relation with HDFC. Kindly stop this stupid work and do your work. Vineet bisht Cutomer ID[protected]
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          B
          bipinald
          from Mumbai, Maharashtra
          Dec 30, 2014
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          Sub: Complaint against the HDFC Collection agent harassment- [protected]/[protected]Dear Sir/Maam, As per my conversation with you I need to bring to your attention my experience as an ICICI Bank customer.My name is Bipin Dubey at 73 Jumbo house okhla phase 3 new delhi had availed of an hdfc Bank Personal loan . my salary account [protected] in HDFC bank account branch okhla New Delhi.[protected] which isComplaint against the hdfc Collection agent harassment..i have already applyed for personal loan amount50000/- on base our salary account .when bank provide loan amount inmy salary account then after 5 days hold my loan amount and transferto another without any information.again after one month bank holdmy 2500/- amount from my salary account.After 2 year recover started getting calls( [protected]/[protected])from collection officials day in and day out who were very rude, unprofessional and it seemed if you are talking to illiterate people. I explained them the situation but these guys were not ready to listen. They then started calling my family members, friends. They called up my parents and told them "non bailable warrants have been issued against your son" and "he will be arrested", If he is out of country then his "passport will be taken away" and "visa will be cancelled" and also "the concerned police of that country" will arrest him, bring him to India and put him in Jail...I mean...Seriously!...For a personal Loan!!!...They even told my parents that "you people are also involved with him in taking loan from the bank and must have distributed the money among yourself". I mean, how much can you degrade yourself to get money out of a person who already is suffering...they told my mother "you are a pathetic mother" subjected to an endless barrage of calls asking them to deposit the money cash 'immediately'.other wise saying to kill me and collect money. Even after informing the caller of the situation, the calls did not end and at times were threatening in nature.This is a serious concern, I and my aged mother has been harassed by these people of hdfc bank A collection Agency of hdfc Bank). The mobile of the executive is [protected]. Infact he refused to show his identity proof and any contact information related to him. He also refused to give his supervisor's number.1.Shouted at my mother and gave her mental torture.2.Used foul and raw languages3.Gave threats and was very abusive.4.Taunted and tried to humiliate.5.Done some indecent act –snatched my mother's mobile to talk to me.6.He was adamant and said that he will come in the night time to disturb till the time we do not pay him.7.He was very rude and harsh and kept on shouting- even though she (my mother) said him that she is a heart patient.My mother gave him a date to come and collect the payment but he was shouting and saying that he would sit at my place all day till the time we don't pay him.And to mention a few words that he used, have a glance at the following utterances of that person –These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.orgI am attaching a said rules released from RBI so that consumers can get awareness where to go if they are facing same traumatic tensions or experiences due to financial institutes. Wise bankers should not consider every client as cheat or slave. During such situation if the client fells, Bank should cooperate and not traumatize and humiliate their customers. During such destiny laid stages, if the bank could not support the hospitalized client (loan taker) on ventilators at least it should also not try to pull the tubes of oxygen.In all fairness, Hdfc Bank should have at least checked our credit worthiness before going on this harassment and hounding 'rampage' till we had no option but to carry out our own investigation and point out the problem your Bank.We hope that you take note of this experience and prevent the same from occurring again. Yours faithfully, Bipin dubey [protected] Email id:[protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Sandeep Goyal PNB
            from Mumbai, Maharashtra
            Dec 30, 2014
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            Address: Panchkula, Haryana

            I am HDFC bank credit card holder since last 1 year and have never been paid credit card bill late a s well as my credit card validity is also up to 11/2016 on[protected] without any notice and without any call Rs 335.96 Debit to my credit card bill please refund my same amount immediately
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              R
              ravindra1947
              from Mumbai, Maharashtra
              Dec 30, 2014
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              Resolved

              Address: Mumbai City, Maharashtra

              I am US Citizen I have HDFC Insurance policies # 00268150, # 00268151 # 00268148 for my three children from[protected].I have been paying in US $ through State Bank Of India and agent Mr.Ganesh Shanbhag of SMS financial.I have been going to HDFC Khar office frequently but have not got any positive feedback.HDFC needs letter from SBI as if they do not have records of my payment in US Dollars? How can I get my check in US $? HDFC must know that we come on visit and do not have time to waste like their employees!
              Aug 14, 2020
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Hi,

              We have noted your concern, kindly allow us sometime and will get back to you at the earliest. Thank you

              Regards
              HDFC Life
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                S
                sachin4334
                Dec 30, 2014
                Resolved
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                Resolved

                My name is Sachin Pawar an NRI, I have following observations : 1. For policy no. 10013932, I have we only paid premium 3 times due to Internet error in May 14. The same was highlighted to your local representative in nashik ( Mr. Chetan Goyal ) and he asked to come with all documentation which I fulfilled, in that process I have visited 3 times in 15 days. After 15 days he diverted me to your main branch at Old Agra Road in Nashik, where your people again asked for diff. document which I have given them. They promised me that my money will be refunded in 15 days. Till date no money refund refunded Nor any communication 2. So, finally again I contacted HDFC Customer care by mail ( [protected]@hdfclife.com), There also no response in last 14 days in spite of reminders. 3. If I search your site there no customer care no. for NRI. How do we contact HDFC life . This is puzzle for me 4. Then, we have paid the excess money why it takes long for HDFC life team and customer care to respond leave a side paying money back. 5. This is very frustrating and not expect such a service from HDFC. 6. If my claim.is genuine, I am expecting interest on my money, since last 7 months HDFC has not refunded my money. 7. In my opinion, this is cheating and if anyone misses to pay premium these guys levy huge penalty and if our money is with them they don't even respond to our complaints.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  M
                  Maariyah
                  from Bengaluru, Karnataka
                  Dec 30, 2014
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  Hello Team, My Name is Syed Ur Rehman, and I am a HDFC account user. I have been using the HDFC services more than 2 years and when the account was opened the executive told me that the Demat account also will be opened and if we are not interested we can close it after a month. As I was not satisfied, I closed My Demat account within 2 months by giving a request in the nearest HDFC Branch (Jayanagar 9th Block). Soon after a year the on 24/12/2013 the Demat account was reopened and an amount of Rs. 842:00 was deducted from my savings (salary) account. Hence, I called the customer care and gave the request and after 4 to 5 working days I got a call from customer care center or the Branch Manager and they took my request and told me that the Demat account will be closed permanently and the deducted amount was reverted back to my account. Now again on 29/12/2014 I got a SMS stating that "Dear Customer an amount of Rs. 842.70 is due for your Demat A/c XXXXX9485, till date. Kindly fund your bank A/c suitably. Please ignore if funded. I have given an authorization to close My Demat A/c long time back and today 30/12/2014 when I contacted the Demat customer care the representative told that the amount is a service charged to keep the Demat account existing and I have to pay the amount. It is not the fault of the agent. I have closed the Demat A/c long time back and the account is still existing. If the amount is getting deducted from my account I will go LEGAL and I will write a mail to your CEO and the higher authority. Regards, Syed +91-[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    aanchal1
                    from Panipat, Haryana
                    Dec 29, 2014
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                    Resolved

                    Address: Kaithal, Haryana

                    Myself Rakesh Kumar underwent a surgery two years ago in CMC vellore and spent my two years there for treatment sake.Meanwhile HDFC bank deactivated my account-[protected] including the cash present in it without letting me know.I request you to take appropriate measure even if account is not activated at least i get my money back.My contact details are as follows; House no -1200 Sector -19 part -2, HUDA KAITHAL, HARYANA-136027 Phone no-[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      C
                      convis
                      from Mumbai, Maharashtra
                      Dec 29, 2014
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Few months back we bought HDFC Bank credit card known as Times card.By doing various malpractices company is cheating/looting their customers. Around 2 months back due to carelessness of the co.I was forced to make payment 3 times for same bill and 2 cheques got debited from my account even after such blunder next month theycchareged me fiance/late fee. Again this month even after making payment of bill before due date they charged me finance charge. When i bought i was told it is lifetime free card and still they charged me membership fees so in less than a span of year 3 times they tried to extract extra money fraudulently. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers. I am expecting with your help: that they refund all bogus charges they took from me and mental harassment charge of Rs5000 along with apologize letter. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        K
                        Khemkaran57
                        from Gurgaon, Haryana
                        Dec 29, 2014
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        I would like to inform you that your credit card recovery team are calling me back to back for credit card payment. This is not a kind of behavior accepted at all.Your call centre guys are abusing while on the calls. Such behavior should not be accepted at all. If you guys want me to walk to consumer court please let me know?? Let me clear my point of view, it's not my pending outstanding it's for one of mine colleague who just updated my no. in ref. Call centre no ([protected], [protected], [protected]) Expecting for resolution from you guys. Regards, Khem +91 [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          N
                          nitin kadam 1988
                          from Indore, Madhya Pradesh
                          Dec 29, 2014
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                          Resolved

                          Address: Ujjain, Madhya Pradesh

                          your's employee's just open an a/c and than forget the customer.{ what kind of behavior is this } Last one month i regularly visiting to branch but your employee's say yes sir today we will do yours work every day i go they say i m busy so i will do tomorrow | promise. last one month they just making fool what is this sir is this. Is this your bank status is. such a shame my a/c no:- [protected] (current a/c ) i also done complain 2 days ago but i didn't get any reply so take some action my contact no :- [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            M
                            maheshmahee
                            from Bengaluru, Karnataka
                            Dec 29, 2014
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hai my name is Mahesh on 16th Dec 2014 i have applyaid for Credit card the Exicutive came and taken all my Documents but its almost 13 days over still i did not get any Conformation or Reference no. Please do the need full to get the status of my credit card application. details mentioned below. Date of Apply :16/12/2014 HBL/DSA Name :Srinivas HBL/DSA Mobile No :[protected] Application No :CC20662565
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              saich
                              from Pune, Maharashtra
                              Dec 28, 2014
                              Resolved
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                              Resolved

                              Address: East Singhbhum, Jharkhand

                              I have been charged Rs 280.90 per month from Jan-2014 to Aug- 2014 (Total Rs 2, 247.20) as AMB charges from my S/B A/C no [protected]. Though Insta Alert charges are deducted from my account, I have not recd any sms/email alert for min balance throughout this period. In absence of the same I could not maintain minimum balance in my account. Hence this is to request you to waive the AMB charges deducted from my account with immediate effect. SIBABRATA AICH [protected] JAMSHEDPUR
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              So true...!

                              They charge for insta Alert but do not send SMS of their own deductions!

                              Highly unfair!

                              RBI should make it mandatory...!
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                                D
                                DNCHATURVEDI
                                Dec 27, 2014
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh

                                Sir, I had applied for home construction loan in hdfc limited in Ghaziabad city at office address SF-CS 32, ANSAL PLAZA COMPLEX, VAISHALI, GHAZIABAD U.P.about 15 days ago & submitted all required documents & processing fee Rs. 5616 by cheque but no positive response was found so far. So you are requested to take action against bank to return my processing fee & documents. Regds Dev Narain Chaturvedi HDFC Home Loan Application No.[protected] Contact No. [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  RajeevArora
                                  from Bengaluru, Karnataka
                                  Dec 27, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi, Policy number: 15626816 HDFC Life can send in people to collect Cheques whenever the policy payment is due. But they do not help us update the address. I want to update my address by sending a scanned copy of the form that they want me to fill, sign and submit. However, HDFC Life just wants to waste my time. They want me to visit their branch and submit the form. I am going abroad for some time and I do not have time to visit the branch. I hereby request you to instruct HDFC Life to allow me to either update the address online or via sending an email with the scanned copy attached. Please help. Thanks and regards, Rajeev Arora
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Dear friend,
                                  you are right. I too faced problem and solved by uploading the details through online by login into ops.hdfclife.com and do it yourself. Hope you may do it.
                                  Dear Mr. Arora,

                                  Apologise for the inconvenience we have forwarded your concern to respective department and we will get back you shortly.

                                  Regards
                                  HDFC Life
                                  Hi, received call from Gyaneshwari (HDFC Life). Have emailed updated address change document along with self attested address proof to
                                  [protected]@hdfclife.com. Regards Rajeev
                                  Hi, there seems to be a difference between the HO / Gyanashwari and the service guys who read my email. The reply from their service email is always the same. I really do not know who is superior (HO or the email replier). I also do not have reply from Gyanashvari. Last time she called me up and had informed that she had received self attested documents that I have emailed on their service email ID. She also informed that she has forwarded the documents to appropriate department. She was supposed to get back when by evening of next day. I had asked her to contact on my wife's number as I currently have issues while receiving call on my number. The nominee's address also needs change. Regards,
                                  Rajeev
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                                    upvijay
                                    from Munnar, Kerala
                                    Dec 27, 2014
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                                    Address: Thanjavur, Tamil Nadu

                                    There any scared to display contact numbers of branches? Just i tried to contact trichy branch their is no way to communicate if connect with customer care IVR means they wont let to give any contact numbers of branch what should i do, if any solution to connect with branch directly. reply me [protected]@gmail.com
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                                      kapilsoni88
                                      from New Delhi, Delhi
                                      Dec 27, 2014
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Hi I was working with Wipro and when i joined Wipro my salary account with HDFC and after leaving wipro there was some charges i dont know why and apart from this as of now it showing around -98, 000/- in minus you can say charges so why the hell is this and in last week it was showing around -5 thousand but now -98000 so i want answer from HDFC that if customer not doing any thing legal then they do like that and never recommand HDFC to any body... why from last week to this week charges from -5000 to -98000 why...? Kapil Soni
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        M
                                        maddy sharma
                                        Dec 26, 2014
                                        Resolved
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                                        Resolved

                                        i want to make a complaint against Hdfc Bank ltd.the Employees in this bank are harrased and the life becomes hell after joining this bank. employees are not allowed to take leave even if they have sufficient balance also they have been told by the Branch Managers" leave is not your right" i think HDFC bank Hr has forgotton that there exist Labour office. Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that. i would like to get this into notice of the MD of the bank Mr.Aaditya Puri. HDFC bank has forgotton that it has established the topmost position only because of their employees and they r least bothered... HDFC bank has started the new policy now a days they ask their employees to close the "batch" exactly on 7.00 but they ask employees to work late after that.the idea behind closing batch is employees should leave branch by 7.00 but there is not a single day when employees can go home on 7.00. specially in shani dev mandir branch pathankot punjab.this harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting. honarable Mr.Aditya Puri please take a look at this situation otherwise it will be very dangerous for the coming future. cantact me :- [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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