Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 32948
Resolved
18420
Unresolved
14528
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1429

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gaurav780
from Delhi, Delhi
Jan 5, 2015
Resolved
Report
Copy
Resolved

Address: Gurgaon, Haryana

Dear HDFC Bank, I had applied for a DDA application through net-banking. The amount was Rs: 1, 00, 000 and the details are as below: Payment Id : 10631726 Application Form Number : 3033935 Name Of Applicant : GAURAV KUMAR Bank Account Number : 5010*******828 Other premium banks like Citibank, HSBC etc have released the money on 27th Dec through online mode. Banks like your have decided to delay it further by issuing demand drafts or cheques. But still haven't received any intimation from your side about such issuance. Also the refund is still pending. Please let me know the tracking number of the draft so that I can ask my local branch about it or let us know a tentative date as to when I would be receiving my money.
Aug 14, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    esunilkale
    from Mumbai, Maharashtra
    Jan 5, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra

    I had cancelled Loan due to DSA Mis-selling or commitment is not fulfill which occurs my loss Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) It is mistake of DSA of HDFC Bank (Swamy [protected]). He had committed me that HDFC had given loan with interest rate 13.25% and Rs. 5, 25, 000 / (enough to Close ING Vyas Loan ) Disbursement & Mr. Swamy (Mobile No. [protected] /[protected] /[protected]/[protected] had also commit that he would close ING Vyas Loan with NIL Fore Closure Charges but MR. Swamy is not follow both commitment. HDFC had given loan only Rs. 5, 00, 000 with Interest Rate 13.75% which is not enough to Close ING Vyas . and also note that on Day of disbursement or previous day no one call to me regarding disbursement . the call is received after disbursement SMS is received . I had Check status on 15-Nov-2014 for my loan status on web site https://leads.hdfcbank.com/applications/misc/LST/loantracker.aspx . HDFC bank loan tracker shows "Your Unsecured Loan application no.30321918 is Declined as on 11-NOV-14 as the application does not meet the internal credit norms of the Bank" . however HDFC Bank had disbursement of loan on 21-Nov-2014. Kindly note that I had signed agreement or document only one time . at time of disbursement DSA had made my dummy signature Due to DSA is not fulfill commitment, I had loss of Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) DD of Rs. 4, 90, 000 had received on 28th Nov 2014 and Credit of Rs. 8, 278.00 had received on 21st Nov 2014 in evening. If customer is not able to pay EMI, bank charges to customer to recover loss.
    May 5, 2016
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      raja3519
      from Hyderabad, Telangana
      Jan 3, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Hyderabad, Andhra Pradesh

      Dear sir/Madam, I Mr.rajashekar had worked in Ur organigation in the year[protected].and my emp no:HBL/AP/R07092.as i did not have my pf number and till now i did not applied for it.so please can you help me for finding my pf number. my mail id is [protected]@yahoomail.com. rajashekar [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Juned Memon Memon
        from Jamnagar, Gujarat
        Jan 2, 2015
        Report
        Copy

        releaving letter and last month sailary not paid.

        Address: Ahmedabad, Gujarat

        My name is juned gazi.i have worked in this company since last December 2014. Bt my last. month. Sailary not paid. Because my Bm naveen mathur and HR nikhil solanki its invole. Plz requist I need my sailary. Juned gazi Post. Sales development manager Employees id 131247 Company address shop no.115 to 117 1st floor akshar arcade opp. Memnagar fire station near amambuja houve navrang pura ahmedabad. Pin code 380009...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        sonupunia
        Jan 2, 2015
        Resolved
        Report
        Copy
        Resolved

        Address: Jind, Haryana

        Hi We are feeling very very much disappointed with HDFC Life. They have taken our Original Policy document in lieu of regenerating the Policy Document as the Nominee turned 18 year old. Now three months have passed but they did not return any original document to us. They even misbehave on Phone and do not entertain any queries. The Panipat branch Haryana is one of the worst branch and dealing customers. Please help us in resolving the matter . Policy Number: 13143240
        Aug 14, 2020
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Juned Memon Memon
          from Jamnagar, Gujarat
          Jan 2, 2015
          Report
          Copy

          Mera naam juned hai maine hdfc life maine as a sales devlopment ki post par hu . Maine 1 jajanjanujanuary 2015 ko resig dala tha. LeLekiLekinLekin meri sailary December 2014 ki mmeri sailary rok di hai.mehai.mere branch mamager naveen mathur ne. Aur hr ne bhi mermere branch manager ka support kiya. Aur hr ne mujhe warning di hai ki tera termination kara dudunga tera future khraab kar dunga. Aur tera releavreleavireleaving letter bhi tujhe nahi milega my employeemployee id is 131247 please aap meri hold ki hui sailary mujhe dilaye. Aur mera releaving letter bhi dilaye. Juned gazi Sales dedevelopment manger n Hdfc standard llife insurance Address. Navrangpura vijay chaar raasta shushshivalik building 1st floor ahmdabad ahmdabad Employee id 131247 Mob. No. [protected]
          HDFC Life customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tamizhkannan
            from Hukeri, Karnataka
            Jan 2, 2015
            Report
            Copy

            Address: Chennai, Tamil Nadu

            I have lost my HDFC food card in Dec 2014. Food card number is [protected]. I reached out to customer care and blocked the card. While blocking, the balance in the card was around Rs.850 and i need to get the money back. I reached out to the CC but the call was always getting cut in the middle. I am fed up in trying them and i need to know the procedure of getting the money back.
            i suffered the same problem and never got my money back even after repeated follow ups.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Santosh Kumar
              from New Delhi, Delhi
              Jan 2, 2015
              Report
              Copy

              Address: New Delhi, Delhi

              I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100172/- through HDFC bank net-banking. However I have not received the refund so far. Kindly resolve the issue. My payment ID was PayUMoney PaymentID: 10209980 and application number was 3025315. My mail id is [protected]@gmail.com Thanks Rishi Sharma [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinnyvb
                Dec 31, 2014
                Report
                Copy

                Address: New Delhi, Delhi

                I dnt know how HDFC opened my trading acoount by it self. I got call from hdfc and she said that 999 rs will be detuct from my account. Today my salry is to be credit if i found any detuction my account i will quit my relation with HDFC. Kindly stop this stupid work and do your work. Vineet bisht Cutomer ID[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bipinald
                  from Mumbai, Maharashtra
                  Dec 30, 2014
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi

                  Sub: Complaint against the HDFC Collection agent harassment- [protected]/[protected]Dear Sir/Maam, As per my conversation with you I need to bring to your attention my experience as an ICICI Bank customer.My name is Bipin Dubey at 73 Jumbo house okhla phase 3 new delhi had availed of an hdfc Bank Personal loan . my salary account [protected] in HDFC bank account branch okhla New Delhi.[protected] which isComplaint against the hdfc Collection agent harassment..i have already applyed for personal loan amount50000/- on base our salary account .when bank provide loan amount inmy salary account then after 5 days hold my loan amount and transferto another without any information.again after one month bank holdmy 2500/- amount from my salary account.After 2 year recover started getting calls( [protected]/[protected])from collection officials day in and day out who were very rude, unprofessional and it seemed if you are talking to illiterate people. I explained them the situation but these guys were not ready to listen. They then started calling my family members, friends. They called up my parents and told them "non bailable warrants have been issued against your son" and "he will be arrested", If he is out of country then his "passport will be taken away" and "visa will be cancelled" and also "the concerned police of that country" will arrest him, bring him to India and put him in Jail...I mean...Seriously!...For a personal Loan!!!...They even told my parents that "you people are also involved with him in taking loan from the bank and must have distributed the money among yourself". I mean, how much can you degrade yourself to get money out of a person who already is suffering...they told my mother "you are a pathetic mother" subjected to an endless barrage of calls asking them to deposit the money cash 'immediately'.other wise saying to kill me and collect money. Even after informing the caller of the situation, the calls did not end and at times were threatening in nature.This is a serious concern, I and my aged mother has been harassed by these people of hdfc bank A collection Agency of hdfc Bank). The mobile of the executive is [protected]. Infact he refused to show his identity proof and any contact information related to him. He also refused to give his supervisor's number.1.Shouted at my mother and gave her mental torture.2.Used foul and raw languages3.Gave threats and was very abusive.4.Taunted and tried to humiliate.5.Done some indecent act –snatched my mother's mobile to talk to me.6.He was adamant and said that he will come in the night time to disturb till the time we do not pay him.7.He was very rude and harsh and kept on shouting- even though she (my mother) said him that she is a heart patient.My mother gave him a date to come and collect the payment but he was shouting and saying that he would sit at my place all day till the time we don't pay him.And to mention a few words that he used, have a glance at the following utterances of that person –These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.orgI am attaching a said rules released from RBI so that consumers can get awareness where to go if they are facing same traumatic tensions or experiences due to financial institutes. Wise bankers should not consider every client as cheat or slave. During such situation if the client fells, Bank should cooperate and not traumatize and humiliate their customers. During such destiny laid stages, if the bank could not support the hospitalized client (loan taker) on ventilators at least it should also not try to pull the tubes of oxygen.In all fairness, Hdfc Bank should have at least checked our credit worthiness before going on this harassment and hounding 'rampage' till we had no option but to carry out our own investigation and point out the problem your Bank.We hope that you take note of this experience and prevent the same from occurring again. Yours faithfully, Bipin dubey [protected] Email id:[protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sandeep Goyal PNB
                    from Mumbai, Maharashtra
                    Dec 30, 2014
                    Report
                    Copy

                    Address: Panchkula, Haryana

                    I am HDFC bank credit card holder since last 1 year and have never been paid credit card bill late a s well as my credit card validity is also up to 11/2016 on[protected] without any notice and without any call Rs 335.96 Debit to my credit card bill please refund my same amount immediately
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      ravindra1947
                      from Mumbai, Maharashtra
                      Dec 30, 2014
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai City, Maharashtra

                      I am US Citizen I have HDFC Insurance policies # 00268150, # 00268151 # 00268148 for my three children from[protected].I have been paying in US $ through State Bank Of India and agent Mr.Ganesh Shanbhag of SMS financial.I have been going to HDFC Khar office frequently but have not got any positive feedback.HDFC needs letter from SBI as if they do not have records of my payment in US Dollars? How can I get my check in US $? HDFC must know that we come on visit and do not have time to waste like their employees!
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Hi,

                      We have noted your concern, kindly allow us sometime and will get back to you at the earliest. Thank you

                      Regards
                      HDFC Life
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sachin4334
                        Dec 30, 2014
                        Resolved
                        Report
                        Copy
                        Resolved

                        My name is Sachin Pawar an NRI, I have following observations : 1. For policy no. 10013932, I have we only paid premium 3 times due to Internet error in May 14. The same was highlighted to your local representative in nashik ( Mr. Chetan Goyal ) and he asked to come with all documentation which I fulfilled, in that process I have visited 3 times in 15 days. After 15 days he diverted me to your main branch at Old Agra Road in Nashik, where your people again asked for diff. document which I have given them. They promised me that my money will be refunded in 15 days. Till date no money refund refunded Nor any communication 2. So, finally again I contacted HDFC Customer care by mail ( [protected]@hdfclife.com), There also no response in last 14 days in spite of reminders. 3. If I search your site there no customer care no. for NRI. How do we contact HDFC life . This is puzzle for me 4. Then, we have paid the excess money why it takes long for HDFC life team and customer care to respond leave a side paying money back. 5. This is very frustrating and not expect such a service from HDFC. 6. If my claim.is genuine, I am expecting interest on my money, since last 7 months HDFC has not refunded my money. 7. In my opinion, this is cheating and if anyone misses to pay premium these guys levy huge penalty and if our money is with them they don't even respond to our complaints.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Maariyah
                          from Bengaluru, Karnataka
                          Dec 30, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore, Karnataka

                          Hello Team, My Name is Syed Ur Rehman, and I am a HDFC account user. I have been using the HDFC services more than 2 years and when the account was opened the executive told me that the Demat account also will be opened and if we are not interested we can close it after a month. As I was not satisfied, I closed My Demat account within 2 months by giving a request in the nearest HDFC Branch (Jayanagar 9th Block). Soon after a year the on 24/12/2013 the Demat account was reopened and an amount of Rs. 842:00 was deducted from my savings (salary) account. Hence, I called the customer care and gave the request and after 4 to 5 working days I got a call from customer care center or the Branch Manager and they took my request and told me that the Demat account will be closed permanently and the deducted amount was reverted back to my account. Now again on 29/12/2014 I got a SMS stating that "Dear Customer an amount of Rs. 842.70 is due for your Demat A/c XXXXX9485, till date. Kindly fund your bank A/c suitably. Please ignore if funded. I have given an authorization to close My Demat A/c long time back and today 30/12/2014 when I contacted the Demat customer care the representative told that the amount is a service charged to keep the Demat account existing and I have to pay the amount. It is not the fault of the agent. I have closed the Demat A/c long time back and the account is still existing. If the amount is getting deducted from my account I will go LEGAL and I will write a mail to your CEO and the higher authority. Regards, Syed +91-[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            aanchal1
                            from Panipat, Haryana
                            Dec 29, 2014
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kaithal, Haryana

                            Myself Rakesh Kumar underwent a surgery two years ago in CMC vellore and spent my two years there for treatment sake.Meanwhile HDFC bank deactivated my account-[protected] including the cash present in it without letting me know.I request you to take appropriate measure even if account is not activated at least i get my money back.My contact details are as follows; House no -1200 Sector -19 part -2, HUDA KAITHAL, HARYANA-136027 Phone no-[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              convis
                              from Mumbai, Maharashtra
                              Dec 29, 2014
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra

                              Few months back we bought HDFC Bank credit card known as Times card.By doing various malpractices company is cheating/looting their customers. Around 2 months back due to carelessness of the co.I was forced to make payment 3 times for same bill and 2 cheques got debited from my account even after such blunder next month theycchareged me fiance/late fee. Again this month even after making payment of bill before due date they charged me finance charge. When i bought i was told it is lifetime free card and still they charged me membership fees so in less than a span of year 3 times they tried to extract extra money fraudulently. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers. I am expecting with your help: that they refund all bogus charges they took from me and mental harassment charge of Rs5000 along with apologize letter. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Khemkaran57
                                from Gurgaon, Haryana
                                Dec 29, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: New Delhi, Delhi

                                I would like to inform you that your credit card recovery team are calling me back to back for credit card payment. This is not a kind of behavior accepted at all.Your call centre guys are abusing while on the calls. Such behavior should not be accepted at all. If you guys want me to walk to consumer court please let me know?? Let me clear my point of view, it's not my pending outstanding it's for one of mine colleague who just updated my no. in ref. Call centre no ([protected], [protected], [protected]) Expecting for resolution from you guys. Regards, Khem +91 [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nitin kadam 1988
                                  from Indore, Madhya Pradesh
                                  Dec 29, 2014
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ujjain, Madhya Pradesh

                                  your's employee's just open an a/c and than forget the customer.{ what kind of behavior is this } Last one month i regularly visiting to branch but your employee's say yes sir today we will do yours work every day i go they say i m busy so i will do tomorrow | promise. last one month they just making fool what is this sir is this. Is this your bank status is. such a shame my a/c no:- [protected] (current a/c ) i also done complain 2 days ago but i didn't get any reply so take some action my contact no :- [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    maheshmahee
                                    from Bengaluru, Karnataka
                                    Dec 29, 2014
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Hai my name is Mahesh on 16th Dec 2014 i have applyaid for Credit card the Exicutive came and taken all my Documents but its almost 13 days over still i did not get any Conformation or Reference no. Please do the need full to get the status of my credit card application. details mentioned below. Date of Apply :16/12/2014 HBL/DSA Name :Srinivas HBL/DSA Mobile No :[protected] Application No :CC20662565
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      saich
                                      from Pune, Maharashtra
                                      Dec 28, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: East Singhbhum, Jharkhand

                                      I have been charged Rs 280.90 per month from Jan-2014 to Aug- 2014 (Total Rs 2, 247.20) as AMB charges from my S/B A/C no [protected]. Though Insta Alert charges are deducted from my account, I have not recd any sms/email alert for min balance throughout this period. In absence of the same I could not maintain minimum balance in my account. Hence this is to request you to waive the AMB charges deducted from my account with immediate effect. SIBABRATA AICH [protected] JAMSHEDPUR
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      So true...!

                                      They charge for insta Alert but do not send SMS of their own deductions!

                                      Highly unfair!

                                      RBI should make it mandatory...!
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit